2011 05 11 13-45 neu-topsoft-enterprise search_4x3

© Copyright 2010 Avanade Inc. All Rights Reserved.The Avanade name and logo are registered trademarks in the US and other countries.

Enterprise Search:Informationen effizient suchen und finden

topsoft 11. Mai 2011

Torsten Mollien, Solution Architekt (Avanade)

© Copyright 2010 Avanade Inc. All Rights Reserved.

•Avanade Introduction•Enterprise Search•Status Quo vs. Business Need•Search UI•Benefits for the Enterprise•Lessons Learned and Next Steps

AGENDA

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•Our customers– Currently serve more than

700 customers as trusted advisor

– Realize 95% satisfied customers

• Our services Results for customers in all industries

Backed by Accenture and Microsoft

About Us–Offices in 61 locations in 24 countries worldwide–US$864 million revenue in FY08–More than 20% YOY growth since our inception in 2000

Avanade Introduction


• Internet vs. internal search

– Internet search is based on link analysis

– Right answer is more difficult than popular answer

– Information often not linked– Content not targeted to search

engine– Content not homogeneous– Security, reliability and performance

issues exists

Enterprise SearchWhy not use Bing or Google?


• Various Search solution existing at the customer– information silos -> limited “drill down”– results are not personalized– quality often considered poor– re-use / re-purpose is difficult (no “search as

a service”)

• Business requires new important functionality– Advanced social networking functionality – Improved People Search knowledge about

people with social data– Improved Content Search (replacing non-

consistent tools) – quickly add new content sources

Status Quo vs. Business Need


Search UI

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Search UI


– Improved People and Content Search replacing Ultraseek, Googlebox, SharePoint, network drives, Weblogic Portal, MOSS, static intranet)

– single search solution (Search Center).

– new central global profile store

– Cost-efficient Reliable Technology – centralized, shared Microsoft-based search platform (FAST for SharePoint)

– connecting people with social computing capabilities

– Desktop search integration

Benefits for the healthcare customer


• Findings in the field of Enterprise Search- sub second query runtime- flexible architecture to react on increasing load

and requirements- Enhance Meta Data Management- Integration & Interchange with Social Computing- Opportunity of Search First Migration

• Define a broader Search Roadmap- reaches all employees- Better findability, knowledge exchange and

information reuse- Improved productivity- focus on core business (improved productivity)- search-powered business applications

Just started the innovation ... …to be continued

Lessons Learned and Next Steps


Q&A


Vielen Dank