1

2

3

4

5

6

7

8

Communication

SER Co-Chairman General Managers of all Business Groups (BGs)

EICC/ GeSi/ NGOs

SER Executive of BGs

FGSC Chairman SER Vice Chairman General Managers of HR/Environment/PR

FGSC Executive

The Group CEO

Global Procurement

Supply Chain Customers

9

10

11

12

13

Unit:10k Empolyees

2009 2008 2010

14

15

16

17

18

19

20

21

22

23

24

25

106 141 283630 621

16172171

37504126 4160

0

1000

2000

3000

4000

5000

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

Minor AssistanceProject96.10%

Emergency AssistanceFund 0.08%

Scholarships 0.14%

Art and Culture Fund0.17%

National TaiwanUniversity Project

3.51%

55

56

Needy Minors 20.38%

Female Service0.72%

Medicare 4.62%

Physically and MentallyImpaired 10.44%

The Elderly 4.27%

Charity Perform6.09%

8/8 Taiwan Flood Crisis29.08%

Charity Activeties 24.40%

57

58

ealth Propa anda2%

Medical esearch26%

ealth Care 17%

Medical Facilities49%

o isticService

6%

59

60

61

62

63

64

65

66

67

68

69

70

71

Others

Machine Safeguarding

Hazardous Substances

Sanitation,Food,and Housing

Occupational Injury and Illness

Occupational Safety

Industrial Hygiene

Working Hours

Emergency Preparedness

Wages and Benefits

Management System

Number of Closed Non-conformance Number of Non-conformance

72

73

74

75

76

Aspect Description Report Section

Strategy & Analysis

1.1 Statement from the most senior decision maker of the organization Message from the Chairman

1.2 Description of key impacts, risks, and opportunities Message from the Chairman

Organizational Profile

2.1 Name of the organization 1.1

2.2 Primary brands, products, and/or services 1.1

2.3 Operational structure of the organization 1.3

2.4 Location of headquarters 1.1

2.5 Countries of operation 1.1

2.6 Nature of ownership and legal form 1.1/1.3

2.7 Markets served 1.1

2.8 Scale of the organization 1.1

2.9 Significant changes 1.2

2.10 Awards received 1.2/3.2/3.6/4.1

Report Parameters

Report Profile

3.1 Reporting period Preface -- Boundary and Limitation

3.2 Date of most recent report Conclusion

3.3 Reporting cycle Preface

3.4 Contact point on the report Conclusion

Report Scope and Boundary

3.5 Process for defining report content Preface -- Scope

3.6 Boundary of the report Preface -- Boundary and Limitation

3.7 Limitations on the scope or boundary of the report Preface -- Boundary and Limitation

3.8 Reporting on other entities Preface -- DataSource and Measurement

3.9 Data measurement techniques Preface -- DataSource and Measurement

3.10 Explanation of any re-statement Preface

3.11 Significant changes from previous report Preface -- Boundary and Limitation

GRI Content Index

3.12 Table on standard disclosures Appendix

Assurance

3.13 External assurance Preface -- Assurance

Governance, Commitments, and Engagement

Governance

4.1 Governance structure 1.3

4.2 Indicate if Chair of highest governance body is also executive officer 1.3

4.3 Independent and/or non-executive board members 1.3

4.4Mechanisms for shareholders and employees to provide recommendations or direction to highest governance body

1.4/2.4

4.5Linkage between compensation for members and organizational performance

1.3/2.2.1

77

Aspect Description Report Section

Strategy & Analysis

4.6 Conflicts of interest 1.3

4.7Determining qualifications and expertise of the highest governance body

1.3

4.8 Mission and values statements, codes of conduct and policies 1.3/3

4.9Procedures for overseeing identification and management of economic, social and environmental performance

1.3/3

4.10Processes for evaluating the performance of the highest governance body

1.3/3

Commitments to External Initiatives

4.11 Explanation of whether and how precautionary approach is addressed 1.3/5

4.12Externally developed, economic, environmental and social charters or principles

1.3/1.4

4.13 Significant memberships in associations and/or advocacy organizations 1.3/2.2.2

Stakeholder Engagement

4.14 List of stakeholder groups engaged by organization 1.4

4.15Basis for identification and selection of stakeholders with whom to engage

1.4

4.16 Stakeholder engagement approaches 1.4

4.17Key topics and concerns raised through stakeholder engagement and response

1.4

Aspect Description Report Section

Economic Performance Indicators

Management Approach 1.1

Economic Performance EC1

Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments

1.1/4.1/4.2/4.3/4.5

EC2 Financial implications and other risks and opportunities for activities due to climate change

1.3/3.3

EC3 Coverage of defined benefit plan obligations 2.2/2.3/2.5

EC4 Significant financial assistance received from government 1.1/1.3

Market presence

EC6Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation

5/5.1

Market Presence EC7Procedures for local hiring and proportion ofsenior management hired from the local community at significant locations of operation

2.1

78

Aspect Description Report Section

Indirect Economic Impacts EC8Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement

4.1/4.2/4.3/4.4/4.5

Environmental Performance Indicators

Management Approach 3

Energy EN4 Indirect energy consumption by primary source 3.2

EN5 Energy saved due to conservation and efficiency improvements 3.2

EN7Initiatives to reduce indirect energy consumption and reductions achieved

3.2/3.6

Water EN8 Total water withdrawal by source 3.1/3.6

EN9 Water sources significantly affected by withdrawal of water 3.1

EN10 Percentage and total volume of water recycled and reused 3.1/3.6

Biodiversity EN13 Habitats protected or restored 3.5

Emissions，Effluents，and Waste EN18Initiatives to reduce greenhouse gas emissions and reductions achieved

3.2/3.3/3.4/3.5/3.6/5.2

Products and Services EN26Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation

3.4/3.5/3.6

Human Rights Performance Indicators

Management Approach 1.2.3

Investment and Procurement Practices

HR2Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken

5.1.1/5.1.2

HR3Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained

1.3/2.3

Freedom of Association and Collective Bargaining

HR5Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights

2.2.2

Child Labor HR6Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor

1.3/2.1/5.1

Forced and Compulsory Labor HR7Operations identified as having significant risk for incidents of forced or compulsory labor, and measures taken to contribute to the elimination of forced or compulsory labor

1.3/2.1/5.1

Remediation HR11Number of grievances related to human rights filed,addressed and resolved through formal grievance mechanisms

2.4

Labor Practices and Decent Work Performance Indicators

Management Approach 2

Employment LA1Total workforce by employment type, employment contract, and region

2.1

LA3Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations

2.2/2.3/2.5

Labor/ Management Relations LA4Percentage of employees covered by collective bargaining agreements

2.2.2

79

Occupational Health and Safety LA7Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region

2.5.1

Aspect Description Report Section

Labor Practices and Decent Work Performance Indicators

LA8Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases

2/2.3

Training and Education LA10Average hours of training per year per employee by employee category

2.3.1/3.4.4

LA11Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings

2.3/3.4.4

LA12Percentage of employees receiving regular performance and career development reviews

2.3

Diversity and Equal Opportunity LA13Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity

2.1

Product Responsibility Performance Indicators

Management Approach 3.4

Customer Health and Safety PR1

Life cycle stages in which health and safety impacts ofproducts and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures

3.4

Compliance PR9Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

3.4

Society Performance Indicators

Management Approach 1.2/1.4

SO3Percentage of employees trained in organization’s anti-corruption policies and procedures

1.3