2010 metalworking survey report
TRANSCRIPT
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M e t a lw o r k i n g o p e r a t i o n a l t r e n d s s u r v e y
S e p t e m b e r 2 0 10
on-line
Metalworking OperatiOnal trends surveyS e p t e m b e r 2 0 1 0
on-line
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EXECUTIVE SUMMARY
The conclusions of the fifth annual Metalworking Operational Trends survey present a profile of the NorthAmerican metalworking industry in a challenging market and mixed economy. While financial conditions are still
shaky, solid progress and tentative optimism were reported this year versus last. Once again, larger companiesare substantially outperforming smaller companies as a whole, but there are elite performers in both groups. In allcategories, companies that are evolving into new markets and investing in better technology indicate that thereare rewards for doing so.
This year, fifty percent of respondents say that general business conditions have improved since the beginning ofthe year. It is important, however, to compare this reported improvement to business conditions at the end of2009 and before to gage how good the news really is. In early summer 2008, a softening in the metalworkingmarket became obvious. Throughout 2009, almost all metalworking businesses downsized, and many evenclosed their doors. Therefore, the reported improvement from metalworking manufacturers this year indicatesthat at least in this industry the recession may have bottomed out sometime around the end of 2009.
For this reason, its difficult to determine if forecasts for the next two years are encouraging or an indication thatbusiness is so slow that it can only go up. Only nine percent of respondents are forecasting negative growth overthe next two years, while 49 percent expect slow to strong growth.
When asked to select from a list of the greatest potential threats to their businesses, respondents most frequentlychose General Economic Conditions, Finding Qualified Laborand Pricing Pressure from Customersfrom a list of11 possible factors that included Government Political Policyand Regulations, Laws and Taxes. But writtenanecdotal responses to a similar question overwhelmingly mentioned government as a leading concern. Werenot sure how to reconcile this apparent contradiction, but its clear that the extremely high rate of reference togovernment in the free-form responses represents some sort of consensus. Some of the written responses alsosuggest other real threats including high health-care costs, offshore competition, tight credit and lack of interestfrom the young to enter manufacturing. China was also listed as a source of concern because it is perceived to besiphoning business away from the United States, offering unfair labor advantages and controlling the exchangerate.
The pace of change at American manufacturing companies has accelerated to its highest rate since the surveybegan five years ago. We think that more challenging market conditions are forcing all companies to adapt andchange, not just so they can improve or grow, but to survive. The data is again telling us that, for the most part,change is good. Companies that report that their business is trending up are seven times more likely have madeSignificant Changeversus No Change. Companies that forecast strong growth are about 18 times more likely toimplement significant changes. In other words, the stronger the company forecast, the more likely significantchange is in the mix.
For the first time this year, the survey explored purchasing-decision drivers. We learned that in the case ofmachine tools, Confidence in General Support of the Machine, followed by Brandand Upgrading Technology,were the top factors driving purchasing decisions. But for tooling, The Best Tooling for the Jobwas the mostimportant decision driver, followed by Availability and Delivery.
Seventy-three percent of all respondents said they would be purchasing new machine tools in the coming year,up from 61 percent last year. Leading the list of machine types are the old standbys for most metalworkingcompanies: vertical machining centers, horizontal machining centers, horizontal turning centers and multifunctionmachines. And, as with every previous year that weve surveyed, respondents this year told us that PurchasingFaster Equipment, and Multi-function Machineswere the two most effective process changes for improvedcompany performance.
Solar, wind and medical were the fields that respondents think will grow the most over the next two to three years.
While past performance is no guarantee of future results, much can be gleaned from the answers in this survey: Acompanys future economic outlook may depend not only on its size and industry, but also its willingness to adaptand innovate in the face of challenges.
A summary of the survey questions and responses is provided below.
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Methodology:The survey was emailed to a broad cross section of the metalworking industry during August 2010. There were 963 completedsurveys were returned and the survey was closed September 3, 2010. Results presented in this report do not include
respondents who indicated that they were non-manufacturers.
Geography:- 89% USA- 5% Canada- 2% Mexico
Demographics as reported by respondents are included below. All statistics are as reported with no manipulation orinterpretation.
Survey Questions and Responses:
In keeping with a trend that was first noted in the 2007 survey and was observed in 2008 and 2009 data as well, larger companies are
outperforming smaller companies, on average.
15%12% 12%
23%
20%18%
5%7%
18%
25%
22% 22%
29%
11%
7%
18% 18%16%
0%
5%
10%
15%
20%
25%
30%
35%
Under 10 11-25 26-50 51-150 151-500 Over 500
Number of people employed in manufacturing at your company
All Respondents Strongest Performing Companies Weakest Performing Companies
0% 5% 10% 15% 20% 25% 30% 35%
Primarily a contract manufacturer for a few large
customers
Other manufacturer
Job shop dedicated primarily to single market (i.e.
Automotive, Medical, Aerospace, etc)
Original equipment manufacturer
Job shop supplying multiple end-user markets
Which best describes your company?
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Indicate the percent of your business dedicated to these industries?
None 1-15% 16-50% 51-75% 76-100%
Military 50% 28% 14% 4% 4%
Aerospace 53% 25% 9% 4% 9%
Construction, Agriculture, Heavy Equipment 54% 22% 13% 5% 5%
Automotive 57% 21% 11% 4% 7%
Power Generation 61% 26% 9% 2% 2%
Medical 63% 23% 8% 2% 4%
Oil/Gas 65% 21% 9% 2% 3%
Valves/Fittings 68% 21% 7% 2% 2%
Computer, Communications, High Technology 71% 18% 7% 2% 2%
Consumer and Household Appliance Products 72% 19% 4% 2% 3%
Mining Equipment 74% 18% 5% 1% 1%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Low
Production
metal cutting
R&D Prototyping High
Production
metal cutting
Moldmaking,
Tool and Die
Low
Production
metal forming
High
Production
metal forming
Indicate the percent of your business dedicated to these processes?
76-100%
51-75%
16-50%
1-15%
None
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5%
17%
58%
20%
9%
23%
52%
16%
1%6%
63%
30%
0%
10%
20%
30%
40%
50%
60%
70%
The market is in trouble and will
decline
The market will be flat to slightly
negative
The market will grow slowly The market is becoming stronger
and will grow
Which best describes the outlook for manufacturing at your company?
2010 2009 2010 Companies Reporting Growth (50%)
In 2010, fifty percent of respondents report growth compared to only sixteen percent reporting growth in 2009.
33%
29%
19%
12%
4%7%
16%
26%
31%
19%
0%
5%
10%
15%
20%
25%30%
35%
Business is down
substantially
Business is down
somewhat
Business is steady Business is up somewhat Business is up
substantially
Which best describes general business conditions for your company since the
beginning of the year: 2009 vs 2010
2009
2010
22%17%
7%4%
26%
41%38%
17%
41% 40%
53%
72%
0%
10%
20%
30%
40%
50%60%
70%
80%
Business is trending
down
Business will be steady,
but I do not expect
growth
Business is trending up
gradually
I expect strong growth
Cross referencing Business Forecast
and Pace-of-ChangeWe have not changed
much
There has been some
change
There have been
significant and
important changes
When cross referencing questions related to Business Forecast and Pace-of Change it is clear that the companies that are growing themost are also changing the most.
The outlook is fairly strong for all respondents with seventy-eight percent indicating that they anticipate at least some growth. Amongcompanies reporting that they have experienced growth in 2010, the forecast is significantly better with thirty percent expecting solid growth,sixty-three percent forecasting slow growth and only one percent forecast business trending down.
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Intent-to-purchase data looks strong in this years survey. Seventy-three percent intend to purchase within 12 months compared tosixty-one percent in November 2009. This indicator was at seventy-five in August 2008, prior to the dramatic collapse in thisindustry. Among respondents reporting growth, a full eighty-three percent indicate that they intend to purchase equipmenwithin the next 12 months.
29%
20% 18% 16% 16%11%
8% 8% 8% 6% 6% 5% 5% 5% 5% 4% 3% 3% 3% 3% 1%
27%
84%
55%
38%
65%
38%
21%
30%27%
59%
32%
22%
32%
55%
46%
10%
31%27%
22%
12%
30%
9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Equipment: Currently Own vs.
Intend to Purchase within 1 year
Intend to Purchase Currently Own
29%
20%18%
16% 16%
11%
3%
8%5%
1%
0%
5%
10%15%
20%
25%
30%
35%
% of all respondents expressing intent to purchase within 1 year (Machining)
2010
2009
2008
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When rank ordering decision drivers for the purchase of machine tools the confidence in after sale support was ranked highestwith brand ranking second. This is important for new brands and established brands as it suggests that trust in the brand and itssupport network trumps new technology or product advancements when they come from less trusted resources.
28% 26%20%
12% 14%
23%19%
18%28%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Confidence in the
general support:
installation,
repair, spare
parts availability
Machine
tool brand
Upgrading
technology in the
machine or
control that
provides
performance
advantages
Confidence in the
local distributor
Best warranty
Please rank in order of importance how these decision drivers impact you when
purchasing a machine tool
5 Least Important
4
3
2
1 Most Important
37%23%
16% 11% 14%
20%25%
29%
14% 11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
The best quality
tooling for the part
Supplier's delivery
and availability
The best price on
the tooling for the
part
The tooling
recommended by
my machine tool
sales/support
vendor
The tooling
recommended by
my tooling
sales/support
vendor
When choosing tooling for your machine tool, please rank in order of importance the
following decision drivers
5 Least
Important
4
3
2
1 Most
Important
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75% 74%
65%60% 58%
54%51%
49% 49%
44%
34%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Rate the following factors based on their potential threat to your company's success
Real challenge or Extremely Challenging Small challenge Not a problem
1%
9%
36%
52%
3%
12%
35%
48%
0%
10%
20%
30%
40%
50%
60%
Not applicable because it
is a very new company
We have not changed
much
There has been some
change
There have been
significant and important
changes
Which statement best describes the pace of change at your company over the
past few years?
2010
2009
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Considering that not being able to f ind qualified labor continues to be one of the greatest threats to manufacturers, it's nosurprise that employee training and education is considered to be most important.
36% 34%29% 28% 26%
17% 14%6%
51%
41% 50% 55% 52%
53%49%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Employee
training and
education
Adding new
applications
and
processes
Adding new
equipment
Breaking into
new
industries or
markets for
our company
Cutting cost
from our
processes
and
applications
Reducing
staff
Increasing
staff
Stronger and
more in
depth
support from
our suppliers
As the market recovers, please rate your perception of the importance of
following:
This is critical to our ability to recover or grow We will use this to help us recover or grow
This will not impact our ability to recover or grow Not Applicable
56%
33%
11%
0%
10%
20%
30%
40%
50%
60%
No change We rely more heavily on our
suppliers
We rely less on our suppliers
Has there been any important change in the way you work with your key suppliers as
a result of the recession?
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For the fifth consecutive year, faster equipment and multi-function equipment have been the top two process-related actionstaken with the highest positive impact.
38% 30% 23% 22% 19% 18%11% 10% 10% 10% 8% 3%
31%
26% 37%30% 35%
28%
10%18% 22% 15%
16%
5%
4%
5%
10%
7%10%
9%
3%
5%8%
7%6%
5%
24%35%
25%36%
30%37%
68%58%
52%57% 62%
62%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Purchasedequipmentthatrunsfasterthan
cu
rrentprocess
Purchasedequipmentthataddscombined
functionor
multi-taskingcapability
Re-organize
dtheshopfloortoincrease
efficiency
Venturedin
tonewtypesofequipment
and/orapplications
IncorporatedQuick-C
hangeToolingor
Fixturing
Addednew
manufacturingsoftwareor
CA
D/CAM
capability
Incorporatedloa
dingrobotsorauto-loaders
Incorporatedunattendedoperations(not
includin
gautomatedloading)
Networkedthe
shopfloortotheofficefor
monit
oringofsometype
Nowrunsomefo
rmo
flights-outoperations
Incorporatedmaterialhandlingornon-
loadingautomat
ionequipmentintoexisting
processes
Addedorc
onvertedtoFMSoperation
In the last few years, has your company made any of the following process
changes and how important have they been to helping your company since the
beginning of 2010?
Yes, it has BEEN IMPORTANT Yes, it has HELPED SOMEWHAT
Yes, but it has NOT HELPED No, we have not done this
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More of the strongest performing companies purchased faster equipment. They also reported a stronger impact as a result of theinvestment. However, it is worth noting that when the investment was made by weaker performing companies, it was still seen morepositively than negatively.
.
16%
1%
29%
51%
42%
11%
16%
27%
0%
10%
20%
30%
40%
50%
60%
We have NOT done
this
This has NOT HELPED It has HELPED
SOMEWHAT
It has BEEN
IMPORTANT
Purchased equipment that runs faster than current process
Elite Performers
Weakest Performers
27%
3%
23%
43%44%
9%
18%
24%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
We have NOT done
this
This has NOT HELPED It has HELPED
SOMEWHAT
It has BEEN
IMPORTANT
Purchased equipment that adds combined function or multi-tasking capability
Elite Performers
Weakest Performers
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26%
7%
35%
27%
35%
18%
15%
22%
0%
5%
10%
15%
20%
25%
30%
35%
40%
We have NOT done
this
This has NOT HELPED It has HELPED
SOMEWHAT
It has BEEN
IMPORTANT
Incorporated Quick-Change Tooling or Fixturing
Elite Performers
Weakest Performers
46%
38%
24% 24%
43%
51%53%
43%
11% 11%
23%
33%
0%
10%
20%
30%
40%
50%
60%
Equipping existing
machinery with new tooling
or technologies
Refurbishing existing
machinery
Buying used equipment Buying new equipment
Has your approach to purchasing or maintaining machinery changed as a result of
the recession?
We are doing more of this Our approach has not changed We are doing less of this
Shops are figuring out how to get more out of their existing equipment by enhancing their productivity with new tooling or relatedaccessories. Enhancing the equipment seems to be a response to less opportunity to purchase new equipment.
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Elimination of workflow bottlenecks is again indicated as an action that returns positive impact without risk or expense. Addingcustomers, especially in a challenging market continues to be the number one action that returns the most positive impact.
29% 27% 26% 23%18% 17% 15% 15% 14% 11% 11% 7%
40%38%
40%28%
24%24%
16%
34%
24%22%
35%
18%
9%11%
10%
12%
8% 8%
6%
13%
15%
9%
12%
15%
13% 14% 19%22%
38% 38%
52%
30%40%
52%
35%
47%
Acquirednewcustome
rsinNorthAmerica
IncreasedexistingNorthAmericanbusiness
Eliminatedworkflowbottle
necksbyidentifying
operationalinefficiencies
Implemen
tedqualityprogram
IncreasedexistingbusinessoutsideofNorthAmerica
AcquirednewcustomersoutsideofNorthAmerica
Movedtoanewfacilityorimprovedexistingfacility
AddedorChangedkeyequipmentand/or
consumablevendors
Madem
anagementchanges
Increasedtotal#ofemployees
Paidforemployeeeducationandtraining
Decreasedtotal#ofemployees
Which of the following actions has your company taken in the last year or two and
which best describes the impact it has had on your company since the beginning of
2010?
No, we have not
done it
Yes, but it has
NOT HELPED
Yes, it has
HELPEDSOMEWHAT
Yes, it has BEEN
IMPORTANT
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There continues to be strong optimism around the growth in manufacturing related to alternative energy and medical industries.Relative to 2009 the only other notable change is a positive increase in the growth expectations for the automotive market withlow growth moving from twenty-nine percent in 2009 to fourteen percent 2010.
51%
24%
18%17%
12%
43%
23%26%
16%11%
0%
10%
20%
30%
40%
50%
60%
We take advantage
of this when we
find it
I would like to see
more of this from
key suppliers
No use to me or my
organization
There is very little
of value that I have
found
This is needed and
would be of high
value
Regarding webinars or online training for products and applications:
2010
2009
There was a strong increase in use and interest of online training and resources. This is consistent with general markettrends and is likely a result of suppliers to this and other industries investing more in online content.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Compared to the current level of manufacturing in the following industries,
rank the expected growth rate of manufacturing over the next 2-3 years.
Low
2
3
4
High
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