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    Take Advantage of YourAPICSMember Benefits

    Look inside for more

    about APICS

    APICS Members-Only Resources

    APICS Certification Programs

    APICS Educational Conferences

    APICS Publications

    APICS Educational Programs

    APICS Chapter Programs

    APICS Career Center

    APICS Advantage Program

    apics.org

    APICS Member Resources Guide

  • 7/30/2019 2010 Member Resources Guide Final

    2/162 APICS Member Resources Guide

    As an APICS member, you are now a part o a community that is committed to your

    success and to preparing you or a brighter uture. With more than 50 years o service, APICS

    brings together proessionals rom around the globe who are committed to building excellence

    in operations management. APICS supports more than 33,000 members representing 15,000

    companies worldwide in almost every industry with relevant education, internationally

    recognized certications, comprehensive resources, and a network o industry experts.

    Today, operations management proessionals play a critical role in helping to manage the

    bottom line o any organization, and belonging to APICS provides continuing proessional

    education and networking to put you on the right career path.

    Who Are APICS Members?APICS serves proessionals in all areas o operations management, including

    Production Inventory Supply chain

    Materials management Purchasing Logistics

    Joining APICS was the rst step in shaping the direction o your uture. The next step is to use the

    benets o membership to enhance your knowledge and skills. To make the most o your membership

    experience, become amiliar with the benets highlighted in this guide.

    Get started by signing on to the APICS web site and contacting your local chapter or International

    Associate to learn about local educational events and networking opportunities.

    The APICS Value Chain

    PROFES

    SIONALTRA

    ININ

    G

    EDUCATION

    APIC

    SCERTIFICATIO

    N

    VALIDATION

    CONTIN

    UOUSIMPROVE

    MEN

    T

    ONGOINGCAREER GROWTH

    Glo

    balComm

    unityAPICSMembe

    rship

    Pra

    cticalSolutionsResourcesand

    Tools

    The APICS Body o Knowledge

    Membership provides unique

    access to the APICS body o knowledge

    the most expert, current, and relevant

    education in operations management.

    Shape the direction o your uture by

    making the most o your experience in

    the APICS community.

    Welcome to APICS!

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    APICS Membership BeneitsNo matter what stage you are in your career, APICS membership

    provides the opportunities to expand your knowledge base through

    members-only resources and cost savings on educational materials.

    Member PublicationsStay up to date on the latest industry news, trends,

    and APICS events.

    APICS magazine

    APICS Dictionary

    APICS Operations Management Now

    APICS Extra

    APICS e-News

    APICS Connection

    Member ResourcesUse your APICS resources to fnd work and business solutions.

    APICS Operations Management Body o Knowledge

    (OMBOK) Framework

    APICS Supply Chain Manager Competency Model

    Online Publication Database

    APICS Career Center

    APICS Social Networking

    APICS Learning Communities

    APICS Operations Management Employment Outlook

    APICS Production and Inventory Management (P&IM) Journal

    Member Programs and SavingsGet exclusive, members-only discounts on all

    APICS programs and products.

    Certiication review courses, materials, and exams

    APICS International Conerence & Expo

    APICS Webinars

    Local networking and educational opportunities

    Supply Chain Council SCORmark benchmarking access

    APICS Bookstore

    APICS Advantage Program

    Aberdeen Research archives

    APICS and IBF Present: Best o the Best S&OP Conerence

    Look or this symbol or ways to get started using

    your APICS member benets.

    Get Started!Log on to the APICS web siteat apics.org. See instructionsinside.

    Complete your memberprole at apics.org/myino.

    Find contact inormationor your local chapter orInternational Associateat apics.org/membership.

    Download your complimen-tary copy o the APICS OMBOKFramework at apics.org/ombok.

    Order your reeAPICSDictionary, 12th Edition, at apics.

    org/reedictionary .

    Join the APICS social network-ing communities online on theAPICS Blogs at blogs.apics.org,LinkedIn at apics.org/linkedin,and Facebook at apics.org/acebook.

    Subscribe toAPICS e-Newsat apics.org, andAPICSOperations Management

    Now at apics.org/advocacy.

    Join APICS LearningCommunities atapics.org/communities.

    Find out more about certica-tion at apics.org/certication.

    Register or the APICSInternational Conerence & Expoat apicsconerence.org.

    Participate in ree APICSWebinars at apics.org/webinars.

    Sign on to the APICSCareer Center atapicscareercenter.org.

    P

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    Welcome to APICS!

    4 APICS Member Resources Guide

    Maximize your APICS membership by using the APICS web site to access exclusive inormation

    available to APICS members. Bookmark the APICS web site at apics.org and make it the rst stop

    or all your research, news, and career-development needs.

    Enhanced!APICS MagazineAPICS magazine is an award-winning publication and resource or opera-

    tions and supply chain management proessionals that eatures a recently

    updated design, new departments, and applicable and relevant content oroperations managers. The publication contains a mix o digital and print

    content, including six printed issues per year and an enhanced digital ver-

    sion available on the APICS web site.

    Watch your mailbox or print issues and readAPICS magazine online at

    apics.org/magazine.

    APICS Operations Management Bodyo Knowledge (OMBOK) Framework

    Gain access to the body o knowledge that denes your operationsmanagement work. Understand the language, best practices, and

    techniques that help you succeed. APICS members receive a ree

    electronic copy o the OMBOK online.

    PAccess yourcomplimentary PDF o the OMBOK Framework by visitingapics.org/ombok.

    APICS ExtraAPICS Extra, an online supplement toAPICS magazine, provides

    members with usable, real-world inormation on the methodologies andtools that enable world-class operations management. Look orAPICS

    Extra to arrive in your email inbox on the last Wednesday o every month.

    APICS DictionaryTheAPICS Dictionary is the standard or terms and denitions in the

    operations and supply chain management eld. Request your ree copy o

    the English language dictionary (stock #01102) at apics.org/reedictionary

    or contact APICS Customer Support at (800) 444-2742 or

    +1 (773) 867-1777.

    Exclusive Member Resources

    operationsmanagement

    bodyofknowledge

    TWELFTH EDITION

    More than 4,000 termsand definitionsinside

    The standardfor excellence inthe operationsmanagement profession

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    APICS Career CenterThe APICS Career Center is an online resource where job seekers can

    search or positions by area o expertise, location, and salary level.

    Only APICS members can condentially post resumes online, search

    or employer career postings, and sign up or Notiy Me!, the reeelectronic job posting notication service.

    Use the Career Development Tools section o the site, which eatures

    relevant publications, white papers, and webinars on topics such as

    interviewing techniques, resume and cover letter writing, and career

    development. Participate in Ask the Career Coachwhere APICS

    members can ask career-related questions and have them answered

    by a career expert.

    Employers can use the site to manage their job listings and searchrom a pool o qualied, experienced job seekers resumes. And,

    employers who have an APICS member on sta can save up to $100

    on job postings.

    P Visit the APICS Career Center at apicscarercenter.org to seeemployers and positions such as the ollowing.

    EmployersAstraZeneca Genentech Newell Rubbermaid

    BASF Johnson & Johnson Siemens

    Del Monte Foods Microsot Target

    GE Nestl Wyeth

    PositionsSupply chain manager Director o purchasing

    Materials manager Procurement specialist

    Director o materials Production control supervisor

    Inventory control specialist Master scheduler

    Operations manager Demand analyst

    Logistics coordinator Plant manager

    Buyer/planner Warehouse supervisor

    PGo to apicscareercenter.org or your stang solutions andto stay apprised o career opportunities.

    Sign up or Notiy Me!, a job-alert service, to have new

    listings delivered to your email address.

    Condentially post your resume or review by prospective

    employers.

    The level o applicants

    that came to us via the

    APICS Career Center is

    incomparably higher than

    the level o people via

    traditional channels. We are

    very satisfed with the

    caliber o applicants.

    Nikita Andreev

    Borouge Privite Limited

    Employer

    Job Seeker

    Through the APICS Career

    Center, I searched or a

    company located in the

    region where I wanted to

    live and ound a company

    looking or someone with

    my skills, experience, and

    qualifcations. We matched

    our needs, and I am back in

    Texas where I want to be,

    doing what I like to do.

    Matthew Cole,

    Operations Planner

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    Exclusive Member Resources continued

    Aberdeen ResearchAPICS members have two years o access to the Aberdeen Vault Research Library, which contains

    current, relevant inormation on supply chain, manuacturing, inormation technology, and product

    research and development. Find out more at apics.org/benets.

    APICS Production and Inventory Management (P&IM) JournalThe P&IM Journal enables business leaders, students, and academicians to better understand and man-

    age the ever-changing and complex interrelationships o designing and operating processes in manu-

    acturing and service-oriented enterprises in todays global marketplace. For additional inormation,

    visit apics.org/pimj.

    Supply Chain Council (SCC) SCORmark Benchmarking AccessSCC is the worlds leading authority on supply chain methodology, diagnostics, and benchmarking

    based on the SCOR standard. Its product oerings are a complement to APICS education and certi-

    cation programs. APICS members receive member rates on SCC training classes and the SCOR Proes-

    sional Certication, access to the acclaimed SCORmark benchmarking program, and much more.

    Take advantage o this member benet by visiting apics.org/scc.

    Just or APICS Student Members

    APICS student members can build a strong oundation or career success with a wide array o

    student-only member benets, including:

    APICS Student Dual MembershipsEnjoy membership with two leadingindustry organizations.

    Association for Manufacturing Excellence (AME)American Society of Transportation and Logistics (AST&L)

    APICS CPIM Pearson VUE Jumpstart ProgramThe E&R Foundation, alongwith Pearson VUE, awards APICS student members exam vouchers for Basics of Supply

    Chain Management.

    Additional Member Savings o $25 (US) on APICS CPIM ExamsAPICS studentmembers are eligible to save 25 U.S. dollars on each of the five APICS CPIM exams.

    Scholars Education ProgramThis program selects students to attend the APICS InternationalConference & Expo with expenses fully or partially paid by APICS. Students have the opportunity

    to attend presentations and meet with featured and educational session speakers, network with

    conference attendees, and more.

    Learn about these student member benets and more at apics.org/membership.

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    APICS Social Networking OpportunitiesAPICS provides outstanding online social networking tools en-

    abling you to grow proessionally and engage with thousands

    o operations and supply chain management individuals while

    managing your busy schedule. Connect and collaborate online

    with your peers using:

    APICS BlogsSee the world through the eyes o ellow

    industry proessionals and share and develop ideas, best

    practices, and solutions.

    APICS on FacebookInteract with ellow industry students

    and colleagues in a dynamic, electronic social environment

    with relevant content, videos, and pictures.

    APICS on LinkedInConnect and network proessionallywith others in your eld.

    APICS YouTube ChannelView APICS-related videos or

    share videos you have rom APICS events.

    PGet started today! Learn more about these APICS social

    networking tools at apics.org/socialnetworking.

    APICS Learning CommunitiesThe APICS Learning Communities are a repository o

    inormation ranging rom theory o constraints to global

    supply chain management. Tap into the knowledge baseprovided by thousands o operations management proession-

    als around the world. You can share ideas, ask questions, and

    exchange industry knowledge and inormation with more than

    7,000 participants.

    P Contribute to the ever-expanding APICS body oknowledge at apics.org/communities.

    As a member o APICS, I

    have been able to gain the

    knowledge and networking

    necessary to successully

    navigate my career. APICS

    involvement and certifcation

    also prove my expertise in

    operations management.

    The learning experience

    has been phenomenal and

    continues to this dayand

    Ive made some lielong

    riends with people Id have

    never met otherwise!

    Anthony Zampello, CPIM,CIRM, CSCP

    Zampello and Associates

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    Learn and Network

    Exclusive Industry Content

    APICS e-NewsJoin more than 25,000 o your colleagues who subscribe toAPICS

    e-News. This semimonthly, electronic newsletter delivers quick reading

    and hard-hitting articles on the hottest operations management topics.

    PTo subscribe, visit apics.org.

    APICSOperations Management NowIn each edition o the weekly e-newsletterAPICS Operations Management

    Now, APICS CEO Abe Eshkenazi discusses pertinent topics in todays

    economy. These topics range rom risk management to excess

    inventory and more, and how they relate to theAPICS Operations

    Management Body o Knowledge (OMBOK) Framework.

    PTo subscribe, visit apics.org/advocacy.

    APICS and IBF Present:Best o the Best S&OPConerenceEach year, APICS and IBF jointly present

    the Best o the Best S&OP Conerence.

    Delve into best practices and techniques

    essential to more inormed decision

    making, improved cross-unctional com-

    munication, and more ecient processes

    to keep supply and demand in balance in

    your organization. Register at apics.org.

    APICS International Conerence & ExpoEvery year, the APICS International Conerence & Expo

    is the educational and networking event o choice or

    thousands o operations management proessionals.

    Attendees share knowledge and best practices, and

    learn the latest trends and techniques to improve their

    job perormance. APICS certication designees also

    earn 24 proessional development points toward theircertication maintenance.

    PFor more inormation on APICS 2010, visitapicsconerence.org.

    World-Renowned Industry Events

    The APICS conerence is a part o my continuous training plan with CMC Electronics, so I keep on top

    o modern techniques and up to date on many subjects related to resource planning. The conerence is

    a tremendous source o inormation. We have implemented many improvements related to production

    and inventory management at CMC. The international conerence gives us a broader view o everythingthat is going on around the world.

    Henri-Paul G. Beaudoin, CPIM, CSCP

    Manager, Master Planning & Operations System

    CMC Electronics

    Quebec, Canada

    [

    [

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    Log on to the APICS

    web siteat apics.org to

    gain exclusive access to

    members-only content,

    update your profle, renewyour membership,

    and more!

    APICS AdvantageProgramProviderDiscounts

    APICS has developedan array o generalbusiness and personal-use products andservices at specialprices and terms tosave you money. To usethese services, visitapics.org/advantage.

    This member resourceis available only on theAPICS web site.

    Credit Card Services

    Bank o America oersAPICS members theAPICS Platinum PlusMasterCard creditcard with WorldPointsrewards giving you thefexibility to chooserom dierent types orewardscash, travel, gitcerticates, merchandiseand much more.

    APICS Web Site:Your Gatewayto Benets and

    ResourcesBookmark the APICS web site atapics.org or ast access to your

    APICS member benets, research,

    news, career, and business-

    development needs.

    Logging-in to the APICS Web SiteUse your member ID to gain access to members-only inormation

    on the APICS web site. You can nd your member ID number on

    your membership card. I you cannot nd that inormation, callAPICS Customer Support.

    First-Time Web Site VisitorsFirst-time visitors must register on the site to access members-only

    content. To register, select the Register link at the top right side o

    the page at apics.org. Enter your last name and your APICS member

    ID then click Continue. Once a match is ound, you will be asked to

    create a username and password and veriy or update other inor-

    mation as necessary (e.g., email, phone). Once complete, scroll to

    the end o the page and select Submit.

    Returning Web Site VisitorsSelect the Log In link at the top right side o the page and

    enter your user name and password. Click the Log In button.

    Forgot Password?I you have orgotten your user name or password, click on the

    Forgot Password link and ollow instructions. A temporary user

    name and password will be sent to your email address.

    PManage Your Membership AnytimeManage your membership quickly and easily online.

    Log in to apics.org to

    Update your proleRenew your membership

    Order a publication

    Register or educational events.

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    The world-renowned APICS certication programs provide opera-

    tions management proessionals with relevant, essential education

    that equips them or todays ast-changing marketplace.

    APICS Certied in Production and Inventory Management (CPIM)

    and APICS Certied Supply Chain Proessional (CSCP) designations

    demonstrate to your customers, competition, employers, and sta

    that you have the skills and knowledge needed to be successul.

    APICS CPIMThe APICS CPIM program takes an in-depth look

    at the production and inventory activities within

    the internal operations o a company.

    Benets o the APICS CPIM Program

    Increase unctional knowledge o productionand inventory management

    Improve eciency o an organizationssupply chain

    Streamline operations through accurate orecasting

    Maximize return on investment on systems andtechnologies

    Enhance your credibility among peers, employers,and customers

    APICS CPIM designees are typically involved in

    Production and inventory management

    Operations

    Supply chain management

    Procurement

    Materials managementForecasting and planning

    Finance and cost accounting

    Manuacturing inormation systems.

    Which APICS Certication Is Right or Your Career?Both the APICS CPIM and the APICS CSCP designations will enable you to enhance your current skills

    while increasing your value to current and uture employers.

    APICS CSCP

    The APICS CSCP program covers the ull scope o

    managing the components o global supply chains.It provides a thorough understanding o the supply

    chain so employees can identiy opportunities

    or improvement within their company.

    Benets o the APICS CSCP Program

    Develop skills to create consistency and ostercollaboration through best practices, commonterminology, and corporate-wide communication.

    You will have an understanding o how to use enter-prise resources planning (ERP) systems and other

    technologies to improve the entire supply chain pro-cess. The APICS CSCP program can help corporationsmaximize their ERP investment by millions o dollars.

    Achieve greater condence and peer andindustry recognition.

    APICS CSCP designees are typically involved in

    Design and implementation o supplychain strategies

    Supplier and customer relations, internationaltrade, and physical logistics

    Inormation technology to enable thesupply chain

    Consulting or teaching supply chain unctions

    ERP systems.

    APICS Certiication ProgramsAccording to 2009

    Purchasing.com survey,

    APICS CPIM designees

    earned 9 percent more

    than the average salary o

    non-certied purchasing

    proessionals.

    According to the Operations

    Management Employment

    Outlook, APICS CSCP

    designees earn, on average,

    17 percent more than

    non-certied supply chain

    proessionals.

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    Earning Your APICSCertiication Is Easy

    Step 1:Gather MaterialsAPICS provides ree publications to help candidates getstarted with certication programs. Visit the APICS web site

    at apics.org/certication or contact APICS Customer Support

    at (800) 444-2742 or +1 (773) 867-1777 or email [email protected].

    Step 2:Review the Exam MaterialsThe APICS CPIM Exam Content Manual (Stock #09051V2010) and

    APICS CSCP Exam Content Manual (Stock #09031V2010) provide

    Curriculum overview with test specications

    Test-taking tips

    Key terminology

    Practice questions and answers.

    The APICS CSCP web page (apics.org/cscp) provides

    Exam administration inormation

    APICS CSCP Exam Registration Bulletin

    CSCP Learning System inormation.

    The APICS CPIM web page (apics.org/cpim) providesAPICS CPIM exam preparation options

    Exam administration inormation

    APICS CPIM Exam Registration Bulletin.

    PIt also is highly recommended that candidates obtain theAPICS Dictionary (ree to members at apics.org/reedictionary).

    Step 3:Prepare or the Exam

    APICS has the best educational resources available to helpcandidates build their knowledge o industry practices and

    support their certication exam preparation.

    Many APICS chapters oer review courses or both APICS CPIM and

    APICS CSCP exams. Outside North America, classes are oered by a

    network o Authorized Education Providers (AEPs). In addition, APICS

    CPIM and APICS CSCP exam preparation is available through three-

    day and our-day APICS workshops and online courses.

    PFind out i the APICS CSCP is right or your career.View the APICS CSCP Learning System ree demo

    at apics.org/cscp. Visit apics.org/cscpgettingstarted

    to download your CSCP Get Started Toolkit.

    The APICS CSCP has

    provided me the deep

    understanding o supply

    chain and helped me identiy

    opportunities or improve-

    ment within my company.

    Such initiatives are critical

    or companies to emerge

    successully rom the

    current economic recession.

    John Jacob, CSCP, PMP

    Senior Business AnalystITAvery Dennison

    Online Inormation

    Center or APICS CSCPLearning System purchasers.

    Get test-taking tips, printable

    fashcards, online tests, a

    bibliography, links, and more.

    Visit the Education section o

    apics.org under Sel-Study

    or details.

    As an APICS member, youcan save an average o25 percenton certicationreview courses and testing ees.

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    Enhance Your Skills Through APICS Education

    At the core o APICS educational programs is the APICS body o knowledge. Sign up or an

    APICS educational program and receive the most current and relevant education developed by

    leading experts and practitioners in the operations management community. APICS membershipprovides unique access to the body o knowledge through member resources and support rom

    proessionals worldwide.

    The OperationsManagement

    Employment Outlook

    FirstQuarter2010

    APICSThe Associationfor OperationsManagement

    TheUniversityof NorthCarolina Wilmington

    APICS Member Report

    APICS SUPPLY CHAIN MANAGER

    COMPETENCY MODEL

    APICS Research Provides Roadmaps to SuccessAPICS research initiatives such as the Operations Management Employment Outlook, Lean Practices

    Survey, and the Supply Chain Manager Competency Model provide insights into the current business

    environment, look ahead into projected patterns, and provide a ramework or proessional disciplines.

    Watch or upcoming APICS research. APICS research initiatives provide valuable inormation and

    examine relevant trends in the proession. Be sure to visit apics.org/research or exclusive APICS

    members-only access to APICS research initiatives.

    Participate in APICS research. The proessional experiences and career paths o APICS members

    oer vital insights into trends throughout the operations and supply chain management proessions.

    Watch your inbox to see i youve been selected to participate in an APICS survey initiative.

    APICS Supply Chain Manager Competency ModelThe structure o the APICS Supply Chain Manager Competency Model

    ollows guidelines set by the Employment and Training Administration

    o the United States Department o Labor. The model seeks to provide

    insights into the capabilities, knowledge, and skills supply chain

    managers must apply to successully perorm their work. In many cases,

    the competencies outlined in this model are adapted rom theAPICS

    Operations Management Body o Knowledge (OMBOK) Framework.

    APICS Operations ManagementEmployment OutlookTake the pulse o hiring and salary trends in your proession. Be aware

    o the most in-demand skills or your next position or areas or improve-

    ment in your current role. The APICS Operations Management Employ-

    ment Outlook is a resource to help you understand the job markettrends

    rom previous surveys, current conditions, and projections or the comingmonths. Download your copy at apics.org/research.

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    APICS Online EventsAPICS Online Events provide convenient educational

    opportunities or members on current, relevant operations

    management topicsno travel is required. Members saveup to 30 percent on registration.

    PA selection o APICS Webinars is available on demandand ree o charge to members at apics.org/webinars.

    APICS Webinars

    APICS Webinars are convenient, bite-sized education rom the

    proessions top educators. Oered live and on demand, APICS

    Webinars help the operations management eld stay up to date

    on the latest trends and best practices.

    APICS Webinars On Demand

    I you missed the live presentation, you can access archived APICS

    Webinars On Demand. Get unlimited access to the APICS Webinar

    or 30 days ater date o purchase. Access APICS Webinars On

    Demand at apics.org/webinars.

    Member Inormation Webinars

    Interact with APICS leadership, nd out about upcoming APICSinitiatives, and have your questions answered.

    APICS Extra Live

    APICS Extra Live is an APICS online event that delves deeper into

    content romAPICS magazine. Magazine authors discuss recent

    articles, oer additional insights, and respond to participants

    questions. For more inormation, visit apics.org/extra.

    Vendor Webcasts

    Find out about products and services rom the companiesthat provide them. APICS Vendor Webcasts are complimentary

    or everyone. View the APICS Vendor Webcasts at

    apics.org/resources/vendorwebcast.

    On-Site TrainingWorldwide APICS on-site training is the solution or groups

    interested in earning certications. APICS on-site training is

    delivered at the time and location that is most convenient or

    your organization and can be customized to cover industry-

    specic terminology, concepts, and case studies. For more

    inormation, visit apics.org/education.

    APICS memberssave up to 30 percent

    on APICS events andconerences.

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    Enhance Your Skills continued

    APICS Proessional EducationAPICS Workshop Series

    In this challenging global marketplace, APICS has introduced two

    workshops, the APICS Global Sourcing Workshop Series and the APICS

    Lean Enterprise Workshop Series. These workshops will equip you with

    the skills to improve eciency, maximize customer satisaction, and

    increase protability.

    The APICS Global Sourcing Workshop Series is tailored to

    identiy key issues and complexities o purchasing activities in the

    international environment. It provides a comprehensive study o the

    critical tasks and challenges associated with sourcing and procurement

    internationally. The workshop enables you to gain inormation on the

    advantages and disadvantages o global sourcing. Discover how to select

    logistics partners, address supplier qualications, and determine supply

    chain stability.

    The APICS Lean Enterprise Workshop Series is organized toenable you to systematically approach and understand the lean

    transormation process. Using scenarios rom a ctitious company, you

    will be tasked with nding lean solutions to a myriad o challenges. This

    method will provide you with the fexibility to immediately customize

    what youve learned and implement it at

    your own organization.

    The APICS Customer-Focused Supply Chain Management Course is

    designed to meet the basic inormational needs o individuals who

    interact with and support supply chain proessionals. APICS Customer-Focused Supply Chain Management oers undamental knowledge o

    the unctions o SCM and is designed to quickly and eectively educate

    team members who interact with or support supply chain activities,

    helping to increase eciency and generate ideas or improvements. To

    learn more about the new course, visit apics.org/CFSCM.

    The APICS Global Sourcing Workshop Series and the APICS Lean EnterpriseWorkshop Series provide the tools you need to reduce lead times and exceed your

    customers expectations. To nd a class near you, visit apics.org/global or apics.org/lean.

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    Volunteering in my local

    chapter gave me the oppor-

    tunity early in my career to

    learn skills I would not have

    in my regular work. I ound

    mysel working with others

    to develop strategic plans,

    budgets, and project plans.

    Many o the skills learned

    enabled me to better

    perorm my regular job

    duties, which helped

    advance my career.

    Eric D. Somers, CPIM,

    CIRM, CSCP

    President

    Somers Training & Consulting

    Services Inc.

    Ontario, Canada

    CESACentral and South America

    North America

    APACAsia Pacific

    EMEAEurope,Middle East,Africa

    IAInternational Associates

    AEPAuthorized Education Providers

    Production ManagementInstituteSymixBulgaria

    American Chamberof Commerce in Egypt

    AIGIAdvanceOpera tions

    ManagementSc hools.r.l.

    Delphi JordanMorgan International

    AppliSentialBytesTechnology Group

    KentOutsourcing Services Tirisano Ka BathoConsultants

    FullSpeedSystemsAGGuideYouConsult ingIntl

    ATIMBVProQuaBV

    VerwoerdConsult

    VisiePartnersvLm

    ABConsulting Formations,Conseil&Etudes

    ABCAN ConsultingEurosisConsulting

    KnowerxEducation,Ltd.

    ASCMS

    SCLead

    Data DevelopConsulting

    Ihime Consulting Inc.

    MPICSSIMM

    Anser Consulting

    CAPICS

    APICS International Representatives

    MPMProductivity Management

    DRF

    CIMCILPICSBelgium

    IPICSCFGI-Logilite

    MGCMCPIMdeFrance

    APLOG

    SAPICS

    CELCEL

    PLAN

    IEEC

    ABAI

    STEAM

    AustralasianPICSNewSouthWalesChapter

    AustralasianPICSQueenslandChapte r

    AustralasianPICSRegionSecreta riat

    AustralasianPICSSouthAustralia AustralasianPICS

    VictoriaChapt er

    AustralasianPICSWesternAustraliaChapter

    IPOMS

    Korean PICS

    NZPICS,Inc.

    TLAPS

    CFGI Logilite

    Important Contact InormationAPICS Customer Support associates are cross-trained in APICS

    unctional areas so that they can respond to a broad range o

    customer inquiries. You can reach us the ollowing ways:

    Phone: (800) 444-2742 or +1 (773) 867-1777

    Monday-Friday, 8:00 a.m. to 5:00 p.m. CT

    Fax: +1 (773) 639-3000

    Email: [email protected]

    Mail: APICS The Association or Operations Management

    8430 West Bryn Mawr Avenue, Suite 1000Chicago, IL 60631 USA

    Local Networking andEducational OpportunitiesThe APICS community provides opportunities to exchange ideas

    and solutions with proessionals in your area. Many channel part-

    nerschapters, International Associates (IA) and Authorized Educa-tion Providers (AEP)oer educational programs, instructor-led certi-

    cation review courses, workshops, career placement opportunities,

    proessional development meetings, and plant tours.

    PGet involved today. In North America, contact your chapterand learn about upcoming activities. To nd your local chapter,

    reer to your membership card or use the Chapter Locator in

    the Membership section at apics.org/membership. For members

    outside o North America, contact your local IA or AEP or more

    inormation. You can nd International Associates by visiting

    apics.org/international or by email at [email protected].

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    Tel (773) 867-1777

    (800) 444-2742

    Fax (773) 639-3000

    Web site apics.org

    Share the Beneitso MembershipWould one o your colleagues benet rom APICS membership?Help build a stronger APICS membership community by inviting

    your colleagues to join APICS at apics.org/join.

    About APICSAPICS The Association or Operations Management is the global

    leader and premier source o the body o knowledge in operations

    management, including production, inventory, supply chain,

    materials management, purchasing, and logistics. Since 1957,

    individuals and companies have relied on APICS or its superior

    training, internationally recognized certications, comprehensive

    resources, and worldwide network o accomplished industry

    proessionals.

    APICS MissionAPICS builds knowledge and skills in operations management

    proessionals to enhance and validate abilities and accelerate

    careers. We help our members and their organizations successully

    compete and build a stronger global economy.