8/13/2019 2010 Chaos Summary

1/27

C H A O S S U M M A R Y F O R 2 0 1 0

8/13/2019 2010 Chaos Summary

2/27

TABLE OF CONTENTS

CHAOS SUMMARY FOR 2010

8/13/2019 2010 Chaos Summary

3/27

8/13/2019 2010 Chaos Summary

4/27

8/13/2019 2010 Chaos Summary

5/27

CHAOS SUMMARY FOR 2010 5Copyright 2010 The Standish Group International, Inc.

POINT EXAMPLE

POINT 2: Rapport

It is critical to develop and maintain a quality relationship with the user and user groups.

Business communications:

Quality relationship:

Expectation management:

8/13/2019 2010 Chaos Summary

6/27

8/13/2019 2010 Chaos Summary

7/27

8/13/2019 2010 Chaos Summary

8/27

8/13/2019 2010 Chaos Summary

9/27

CHAOS SUMMARY FOR 2010 9Copyright 2010 The Standish Group International, Inc.

CHAOS HEALTHCHECK SERVICE

OVERVIEW

The Ecosystem HealthCheck Service offers 4 major deliverables:

1. Project Profiles:

2. Interviews:

3. Workshops:

4. Recommendations:

The Ecosystem HealthCheck Service offers four major benefits:

1. Improve Project Success Rates:

2. Improve Return on Investment:

3. Match:

4. Improve Customer Satisfaction:

SUMMARY

8/13/2019 2010 Chaos Summary

10/27

8/13/2019 2010 Chaos Summary

11/27

8/13/2019 2010 Chaos Summary

12/27

CHAOS SUMMARY FOR 2010 12Copyright 2010 The Standish Group International, Inc.

Point 1: Overambition

Point 2: Arrogance

Point 3: Ignorance

Point 4: Abstinence

Point 5: Fraudulence

FEATURE AND FUNCTIONS

0

30

60

90

70%

2000 2002 2004 2006 2008

67%64%

68%67%

10 CHAOS SUCCESS POINTS FOR EMOTIONAL MATURITY:

8/13/2019 2010 Chaos Summary

13/27

8/13/2019 2010 Chaos Summary

14/27

8/13/2019 2010 Chaos Summary

15/27

8/13/2019 2010 Chaos Summary

16/27

8/13/2019 2010 Chaos Summary

17/27

8/13/2019 2010 Chaos Summary

18/27

8/13/2019 2010 Chaos Summary

19/27

8/13/2019 2010 Chaos Summary

20/27

8/13/2019 2010 Chaos Summary

21/27

8/13/2019 2010 Chaos Summary

22/27

8/13/2019 2010 Chaos Summary

23/27

8/13/2019 2010 Chaos Summary

24/27

8/13/2019 2010 Chaos Summary

25/27

8/13/2019 2010 Chaos Summary

26/27

CHAOS SUMMARY FOR 2010 26Copyright 2010 The Standish Group International, Inc.

Entry level provides access for 10 users to the:

1.

2.

3.

4.

Enterprise level provides access for all team members for all services in the entry level, plus:

5.

6.

Enhanced level provides access for all team members for all services in the enterprise

level, plus:

7.

HealthCheck level provides access for all team members for all services in the

enhanced level, plus:

8.

9. 10.

IN SUMMARY

Entry Enterprise Enhanced HealthCheck

Advisor Days 0.5 1.5 2.5 N

SERVICE LEVELS

8/13/2019 2010 Chaos Summary

27/27