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2 0 1 0 A N N U A L R E P O RTBCLC is an affi liate of the U.S. Chamber of Commerce

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Table of Contents

Who We Are. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

A Letter from the Executive Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Business and Society Relations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Corporate Community Investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Disaster Assistance and Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Global Corporate Citizenship. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Corporate Citizenship Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Siemens Sustainable Community Awards . . . . . . . . . . . . . . . . . . . . . . . . .19

Strategic Communications and Outreach. . . . . . . . . . . . . . . . . . . . . . . . . .21

Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Advisors and Consultants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Supporters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Follow BCLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

University of Houston President Renu Khator, May 2010

PricewaterhouseCoopers LLP Managing Partner Chris Simmons, November 2010

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Who We Are

The Business Civic Leadership Center (BCLC) is a nonprofi t educational organization, affi liated with the U.S. Chamber of Commerce, the world’s largest business federation.

BCLC exists to strengthen collaboration and understanding among businesses, corporate foundations, chambers of commerce, NGOs and humanitarian agencies, and governmental offi ces. As an advocate of the private sector’s social and philanthropic interests, BCLC works to promote better business and society relations and improve long-term social and economic conditions.

The 2010 BCLC Staff

Harvard University’s Jane Nelson, Sept. 2010

Wine to Water Founder Doc Hendley, Sept. 2010

“A Special Report on Haiti” session, Sept. 2010

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A Letter from the Executive Director

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BCLC Board Chair Akhtar Badshah, Microsoft Corporation, welcomes to the stage Daniel Yohannes, CEO of the Millennium Challenge Corporation, in Sept. 2010

Houston Mayor Annise Parker, May 2010

BCLC conference participants tour Houston, May 2010

Shell Wind Energy President Dick Williams, May 2010

Greetings!

The American business community showed its resilience in 2010, coming back from the Great Recession and making a difference in communities across the United States and around the world.

More than 3,000 companies have some kind of formal corporate citizenship program or corporate foundation in the United States, and even more have some variation of environmental, health, or safety programs. Sixty percent of all large companies have a workplace wellness program, and 88 of the Fortune 100 companies have a sustainability program. Local chambers of commerce across the country, and American Chambers of Commerce overseas, make a big difference in their communities, too. From Nashville to Haiti, Manhattan to Guam, chambers of commerce played vital roles in helping their communities through tough times. They also championed a wide range of positive social and environmental innovations.

BCLC is proud celebrate 10 years as an organization dedicated to serving businesses and chambers of commerce by helping them make a positive difference in the communities where they operate. As always, we are pleased to share the best practices and lessons learned that we accumulated throughout the year.

Sincerely,

Stephen Jordan

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Business and Society Relations

BCLC’s Business and Society (B&S) program educates the public on how business—and the larger free enterprise system—is part of the solution for tackling some of the toughest societal challenges.

The B&S program shapes national dialogue on the role of business in society through thought-leadership on topics ranging from innovation, entrepreneurship, and sustainability to business ethics, corporate governance, and the management of stakeholder relationships.

• BCLC brought the 2010 Corporate Citizenship Awards fi nalists to Capitol Hill in November. A Business and Society Relations Forum hosted keynote speaker Senator Mary Landrieu (D-La.) and four of the nation’s foremost experts on business: Bradley Googins (Boston College), Mark Kramer (FSG), Ira Jackson (Claremont Graduate University) and Carol Adelman (Hudson Institute). Then, the “Corporate Citizens on the Hill” tour gave awards fi nalists and sponsors the opportunity to meet with their elected offi cials and staff to build awareness about the exemplary work being done in local communities across the country.

• BCLC Executive Director Stephen Jordan and writer B.J. Parker co-authored a report entitled “Two Steps Forward, One Step Back: A Brief History of Corporate Citizenship and Corporate Social Responsibility.” The report features a broad historic overview of business and the shaping of what we commonly refer to as CSR.

• BCLC, in partnership with NewsCorp, hosted a forum, reception, and screening of Wall Street: Money Never Sleeps at the Motion Picture Association of America. The forum incited discussion on trust and ethics issues, as well as on the portrayal of business in fi lms and media.

• Public confi dence in business is low, and leaders in companies who are tasked with building relationships with external stakeholders have tough challenges ahead. To discuss some of those challenges, BCLC hosted a webinar on trust and ethics. The webinar convened a variety of key infl uencers to explore the ways business can build trust, strengthen stakeholder relations, and earn the recognition that business, as well as the larger free enterprise system, is a positive and valuable force for good in society.

• To commemorate BCLC’s 10th Anniversary, a multimedia campaign called “Ten” was launched. The campaign included a series of top-ten lists about hot topics, greatest moments, and infl uential people in CSR.

The Business and Society Program in 2010

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U.S. Senator Mary Landrieu (D-LA) addressed the Corporate Citizens on the Hill luncheon at the Russell Senate Offi ce Building.

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Corporate Community Investment

BCLC’s Corporate Community Investment (CCI) program works to increase the effectiveness of our supporters’ community-based U.S. investments by strengthening private-public partnerships, conducting research on cutting-edge corporate community investment issues and best practices, and promoting policies and strategies that increase CCI effi ciency and effectiveness.

• Our 2010 National Conference on Corporate Community Investment, “Provide and Prosper: Corporate Citizenship and Competitiveness in the 21st Century,” was the fi rst major conference to explore the link between corporate citizenship programs and competitiveness at the enterprise, regional, and national levels. The conference, held May 12 –14 in Houston, featured keynote speakers from Shell Oil Company and the University of Houston, as well as remarks by Houston Mayor Annise Parker. More than 330 registrants participated in discussions on four competitiveness tracks: energy and the environment, education, health and wellness, and job creation.

• The CCI program produced the third edition of the Siemens Sustainable Community Awards and took the competition to new heights. The Awards have brought to light an increasingly sophisticated (and therefore competitive) group of sustainability private-public partnerships, highlighting the growing importance of sustainability in corporate citizenship and competitive strategy.

• BCLC’s CCI program continued to work on sustainable business approaches with the White House Offi ce of Urban Affairs and its Partnership on Sustainable Communities, an innovative inter-agency collaboration among HUD, EPA, and DOT intended to ensure seamless and coordinated community development among all stakeholders. We are in the process of fi nalizing a Memorandum of Understanding between BCLC and HUD. We are in conversations with DOT on potential partnerships.

• To share the story of how business is part of the solution to the challenges outlined by First Lady Michelle Obama’s “Let’s Move” campaign, BCLC launched a Health and Wellness blog series featuring staff and guest columns. The Health and Wellness series was one of the most popular BCLC blog topics in 2010.

The Corporate Community Investment Program in 2010

Attendees gathered at Discovery Green in Houston, Texas for a welcome reception to kick off the 2010

Corporate Community Investment Conference

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BCLC Help Desk manager and senior disaster advisor, Ines Pearce, was an integral resource for

the business community and their efforts during the Haiti and Chile earthquakes, the Gulf Oil spill, and the

Pakistan fl oods in 2010.

• BCLC’s disaster management desk had a busy year in 2010, responding to earthquakes in both Haiti and Chile, fl ooding in Rhode Island and Tennessee, the oil spill in the Gulf, and fl ooding in Pakistan. BCLC took the following steps:

• Activated the corporate donations tracker, cataloging $148 million in private sector aid for Haiti, $2.6 million for Chile, $3.8 million for Tennessee, and $24.4 million for Pakistan.

• Held nine conference calls to help coordinate the business, nonprofi t, and government responses. Speakers on the calls included the Department of State, the Clinton Foundation, the United Nations, international NGOs, the Chilean AmCham, multinational companies, and local chambers of commerce, among others.

• Made 4,300 individual contacts with small businesses and support organizations through the National Disaster Help Desk for Business, sponsored by the Offi ce Depot Foundation. BCLC staff coordinated donations between companies and NGOs all over the world.

• BCLC received coverage in 40 separate news pieces regarding the corporate response to the Haiti earthquake. This included two live interviews on CNBC, an interview on NPR, and articles in CNN, Bloomberg,

the Wall Street Journal, USA Today, and Reuters, among others.

• BCLC hosted a successful forum, “Next Steps for Gulf Coast Recovery,” in New Orleans in January 2010. The forum featured speakers intimately involved in Hurricane Katrina recovery, expert panelists on community resiliency, breakout groups on recovery principles, and a presentation from urban planner Michael Gallis on sustainability along the Gulf Coast.

• Executive Director Stephen Jordan testifi ed at a hearing of the Senate Committee on Homeland Security and Governmental Affairs Subcommittee on State, Local, and Private Sector Preparedness and Integration. The hearing was entitled “The Next Big Disaster: Is the Private Sector Prepared?” Jordan reviewed lessons learned from previous disasters and how to improve preparedness activities to maintain economic sustainability after a disaster strikes. He also discussed how to improve private sector integration in preparedness activities at all levels of government.

• BCLC led a corporate delegation trip to Haiti along with partners Executives Without Borders and CHF International. The trip helped companies gain a fi rsthand understanding of the challenging situation in Haiti, and provided access to NGOs on the ground so companies could be more effective in their giving strategies.

The Disaster Assistance and Recovery Program in 2010

Disaster Assistance and Recovery

BCLC helps businesses communicate and collaborate with each other and with the nonprofi t and government sectors to make disaster relief, recovery, and reconstruction activities more effective.

With a twofold focus—community resilience before disasters and long-term economic recovery afterwards— the Disaster Assistance and Recovery (DAR) program is a mechanism for sharing the latest ideas on providing disaster assistance and practicing recovery plans, highlighting the good work of corporate citizens, and helping rebuild the livelihoods of people affected by extreme events.

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• The Lockheed Martin Center for Innovation in Suffolk, Virginia. hosted BCLC’s Annual Workshop on July 14–15. The workshop brought together 75 participants from the business, government, and nonprofi t sectors to work through a disaster scenario. BCLC also partnered with FEMA to use the newly published National Recovery Framework as a major tool in the workshop. The workshop addressed:

• Specifi c actions to be taken to achieve recovery success

• The time period during which these actions must be taken

• Who is responsible for each action

• In a follow-up to the workshop, BCLC hosted a webinar to showcase what workshop participants saw as the most important aspects of the disaster recovery process.

• BCLC held a West Coast Forum, “Disaster Resilience and Community Sustainability,” on July 21 at the California Endowment Center. It focused specifi cally on issues affecting communities on the West Coast, including earthquake preparedness and community resiliency.

• BCLC hosted two business delegation trips to the Gulf Coast to explore opportunities and ways for their companies to help with recovery following the Gulf oil

spill. We met with a wide variety of local stakeholders including local chambers of commerce, nonprofi ts, fi shermen, charter boat captains, environmental scientists, and small businesses.

• BCLC partnered with FedEx and InterAction to create a map of NGO work in Haiti. The map is intended to increase information fl ow between companies and NGOs and allows people to see who is doing what, where in Haiti. The map displays InterAction’s member activities by location, and methodically updates key program information such as but not limited to objectives, value, duration, and number of benefi ciaries. In response to the devastating fl oods in Pakistan, BCLC launched the Pakistan Flood Response Map (www.pakistanfl oodresponse.com) on September 28. The interactive map is designed to help businesses fi nd projects that align with their interests, resources, and expertise. The map was featured at NASDAQ’s closing bell ceremony on October 29.

• BCLC published the fourth Disaster Assistance and Recovery Report in December 2010. The report is entitled, “Decade of Disasters” and highlights best practices in Disaster Assistance in recovery from 2000 through 2010, the length of time that BCLC has been in existence.

BCLC staff, in partnership with CHF International and Executives Without Borders, led a corporate fact-fi nding mission to Haiti in June 2010 to help corporate citizens learn fi rsthand how to be most effective in aiding long-term earthquake recovery.

Photo courtesy of CHF International

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• BCLC launched the Global Corporate Citizenship (GCC) Issue Series, which highlights corporate partnership models in the following industries: water, food security, economic development, and health. The series will continue in 2011.

• BCLC hosted a forum in partnership with the United Nations Offi ce for Partnerships in New York City entitled “Investing in the Millennium Development Goals.”

• BCLC held our annual Global Corporate Citizenship Conference: “Frontier Markets. Global Partnerships. Local Solutions.” September 27–29.

• BCLC led a corporate delegation trip to Haiti along with partners Executives Without Borders and CHF International. The trip established relationships to facilitate skills-based volunteers from companies to help NGOs with specifi c projects on the ground in Haiti. The trip was cataloged by a video produced by the Dow Chemical Company.

• BCLC produced our annual Global Corporate Citizenship report entitled, “Frontier Markets. Global Partnerships. Local Solutions.” which highlights partnership programs of our member companies.

• The GCC program represented the U.S. Chamber of Commerce on the Subcommittee for the Organization for Economic Co-operation and Development Guidelines for Multinational Enterprises.

• The GCC program embarked on a Global Asset Map. BCLC pioneered our work with the Haiti Aid Map and Pakistan Map and will be expanding our mapping capabilities to the private sector in 2011.

The Global Corporate Citizenship Program in 2010

Global Corporate Citizenship

BCLC’s Global Corporate Citizenship (GCC) program communicates the private sector’s role in international development and provides members with connections and resources to further develop their global corporate social responsibility programs.

The Haiti Apparel Center, a partnership between USAID and CHF International, provides training and

improves manufacturing skills of workers involved in the textile industry.

Photo courtesy of CHF International

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The annual Corporate Citizenship Awards showcase businesses, trade associations, and chambers of commerce for demonstrating ethical leadership and corporate stewardship and making a positive difference in society. This year’s event was MC’ed by supermodel and humanitarian Petra Nemcova, while musical entertainment was provided by country artist Danny Gokey of American Idol.

FINALISTS

U.S. Community Service Award

• Freeport-McMoRan Copper & Gold • Health Care Service Corporation • Loews Hotels • Navistar Diesel of Alabama (2010 Winner - tie) • PricewaterhouseCoopers LLP (2010 Winner - tie)

International Community Service Award

• AMR Corp. (American and American Eagle Airlines)

• Cargill (2010 Winner) • Dillon Gage Inc.• The Dow Chemical Company • Goldman Sachs

Partnership Award

• Amway and Kids Food Basket • Caterpillar and CHF International • Deloitte and College Summit (2010 Winner) • Microsoft and Net Hope • Qualcomm and the Grameen Foundation

Corporate Stewardship Award

• Best Buy (2010 Winner) • Duke Energy • Johnson & Johnson • Viacom• Walmart

2010 Corporate Citizenship Awards

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The 2010 Corporate Citizenship Awards was MC’ed by supermodel, author, and founder of of The Happy Hearts Fund, Petra Nemcova.

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The Siemens Sustainable Community Awards recognize public-private coalitions taking on the 21st-century challenge of sustainable development. A sustainable community has committed to setting and achieving complementary economic, environmental, and social goals that will help build long-term competitiveness and success. Awards go to local governments, chambers of commerce, convention bureaus, economic development authorities, and similar organizations representing the local initiative.

FINALISTS

Large Community

• Atlanta, Ga.• Philadelphia, Pa. (2010 Winner)• Dallas, Tex.

Midsize Community

• Davenport, Iowa• Grand Rapids, Mich. (2010 Winner)• Hoover, Ala.

Small Community

• Casselberry, Fla.• Manhattan Beach, Calif.• Newton, Iowa (2010 Winner)

2010 Siemens Sustainable Community Awards

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Grand Rapids Mayor George Heartwell (center) and past Grand Rapids Chamber President Jeanne Englehart (at podium) accepted the 2010 Sustainable Community Award, Midsize category.

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Strategic Communications and Outreach

BCLC works every day to share stories and research trends that raise the profi les of responsive and responsible businesses and business leaders.

• We have achieved a top competitive standing in online communication and social media usage. Our online communities - Twitter, Facebook,YouTube, our blog, monthly newsletter, and website - have seen exponential growth. We believe BCLC’s online networks outpace those of other CSR and corporate citizenship–focused organizations in the U.S.

• 2010 was the most successful year in BCLC’s history, in terms of leveraging national media platforms for pro–corporate citizenship messages. BCLC spokespeople and data appeared on broadcast networks such CNBC, FOX Business, and Voice of America; prominent news blogs including Anderson Cooper 360 and the Huffi ngton Post; and in both national and local print newspapers.

• From CEO and mayoral interviews to in-depth articles on corporate citizenship programming, we have secured the participation of many key executives and businesses in our communication outlets.

BCLC’s Taryn Bird interviews Cargill CEO, Gregory Page after his company won the 2010 Corporate Citizenship Award for International Community Service.

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Bo Miller

Director for Corporate Citizenship, The Dow Chemical Company

Rhonda Mims

President of ING Foundation and Senior Vice President, Offi ce of Corporate Responsibility and Multicultural Affairs, ING North America Insurance Corporation

Nancy Ploeger

President, Manhattan Chamber of Commerce

Paula Prahl

Senior Vice President of Communications, Public Affairs and Corporate Responsibility, Best Buy Company, Inc.

Bill Shore

Director, U.S. Community Partnerships, GlaxoSmithKline

Joe Suarez

Director of Community Partnerships & Philanthropy, Booz Allen Hamilton

Eileen Sweeney

Director of Corporate and Foundation Philanthropic Relations, Motorola Foundation

James E. Whaley

Vice President of Corporate Communications and Marketing, Siemens Corporation and President, Siemens Foundation

Akhtar Badshah

Senior Director, Community Affairs, Microsoft Corporation

Carolyn Berkowitz

Vice President, Community Affairs, Capital One

Eva Tansky Blum

Senior Vice President; Director, Community Development; and Chair, PNC Foundation, PNC Financial Services Group

David Chavern

Chief Operating Offi cer and Senior Vice President, U.S. Chamber of Commerce

Arunas Chesonis

Chairman and CEO, Paetec

Thomas J. Donohue

President and Chief Executive Offi cer, U.S. Chamber of Commerce

Rose Flenorl

Manager of Social Responsibility, FedEx

Charles Fowler

Chairman and CEO, Fairmount Minerals, Ltd.

Stan Harrell

Senior Vice President, Chief Financial Offi cer and Chief Information Offi cer, U.S. Chamber of Commerce

Michael Jacobson

Director, Corporate Responsibility Offi ce, Intel

Stephen Jordan

Senior Vice President and Executive Director, BCLC

Sari Macrie

Vice President of Corporate Relations, Allstate

Rick Martella

Vice President, Corporate Affairs, ARAMARK

Shannon Meyer

President and CEO, Cedar Rapids Chamber of Commerce

Bernard Milano

President and Trustee, KPMG Foundation

Board of Directors

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Daniel J. Alesch, Ph.D.

Professor Emeritus at the University of Wisconsin-Green Bay and President of Applied Analysis Group

Jack Curry

Media and communications expert

Oliver Davidson

Senior Advisor, Emergency Services, The Humane Society of the United States

Emily Drew

AdvisorGlobal Corporate Citizenship

Don EberlyAuthor

Al Martinez-Fonts

U.S. Chamber of Commerce Vice President and Executive Vice President, Forum for Policy Innovation

Michael Gallis

Principal, Michael Gallis & Associates

Bradley K. Googins

Executive Director Emeritus of the Boston College Center forCorporate Citizenship

Mary Kane

Director of Special Projects, U.S. Chamber of Commerce

Ruth Kinzey

President, The Kinzey Company

Philip Mirvis

Organizational Psychologist and Senior Research Fellow at the Boston College Center for Corporate Citizenship

Ines Pearce

Chief Executive, Pearce Global Partners

Steve Rochlin

Senior Partner, Director, AccountAbility

Susanne Trimbath, Ph.D.

Chief Economist, STP Advisory Services, LLC

Taryn Bird

Manager, Global Corporate Citizenship Program

Caitlin Codella

Manager, Programs

Mark D’Alessio

Associate Manager, Research and Publishing

Hanna Felleke

Manager, Corporate Community Investment Program

Rebecca Freyvogel

Director, Corporate Relations

Stephen Jordan

Senior Vice President and Executive Director

Gerald McSwiggan

Senior Manager, Disaster Assistance and Recovery Program

Brooks Nelson

Coordinator, Business and Society Program

Catherine “Kitty” Taylor

Director, Communications and Outreach

Kathryn Traver

Senior Director

Staff Advisors and Consultants

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JK Group, Inc.

JPMorgan Chase

Kimberly-Clark Corporation

KPMG Foundation

Kraft

Legg Mason Inc.

LexisNexis

Lockheed Martin

Loews Hotels

MainStream GS

Manpower

Maritz

Marriott International, Inc.

Mattel

Merck & Co., Inc.

Microsoft Corporation

Millennium Challenge Corporation

Motorola, Inc.

Navistar

Northrop Grumman

Offi ce Depot Foundation

PAETEC

PBS

Pfi zer

Pilot Travel Centers LLC

PNC Financial Services Group

PwC

Proteus On-Demand

Prudential

Publix

Qualcomm Inc.

Qwest Communications International, Inc.

Rockwell Collins

Shell Oil Company

Siemens

Southwest Airlines

Symetra Financial

The Dow Chemical Company

The Estée Lauder Companies Inc.

The Home Depot, Inc.

The McGraw-Hill Companies

Tupperware Brands Corporation

UnitedHealth Group

UPS

USA TODAY

Viacom

Wal-Mart Foundation

Wegmans Food Markets

Western Union

Worldwide Responsible Accredited Production (WRAP)

Xerox Corporation

Xilinx

Abbott

Accenture Foundation

Air Products

Alcatel-Lucent Technologies

Allstate

Altria

AltruShare Securities, LLC.

AMD

ammado

Amway Corporation

ARAMARK

AXA Equitable Foundation

BAE Systems

Banca Civica America

Bank of America

Baxter International Inc.

BD

Best Buy Co., Inc.

Booz Allen Hamilton

Capital One Financial Corporation

Cargill

Caterpillar Corporation

Chevron

CIGNA

Citi

Comcast

Community Reinvestment Fund, USA

Cox Communications

CSS Global

CVS Caremark

Daimler

Deloitte LLP

Dillon Gage/HELPS International

DirecTV

Discovery Communications, Inc.

Disneyland Resort

DSM

Duke Energy Corporation

Eli Lilly and Company

Entergy

ExxonMobil

Fairmount Minerals and Subsidiaries

FedEx

Florida Power & Light

Freeport-McMoRan Copper & Gold

GALLUP

General Mills, Inc.

GlaxoSmithKline

Goldman Sachs

Google

Green Mountain Coffee

Health Care Service Corporation

Healthy Weight Commitment

Hess Corporation

IBM Corporation

IEDC

ING Foundation

Intel Corporation

InterAction

ITT Corporation

JetBlue Airways

2010 Supporters

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U.S. Chamber of Commerce Business Civic Leadership Center

1615 H Street, NW, Washington, DC 20062-2000Phone 202-463-3133 Fax 202-463-5308

bclc.uschamber.com