2010 Annual Report

Beyond the Crisis

A MESSAGE FROM THE PRESIDENT

Teresa HunterPresident/CEO

Beyond the Crisis...Eviction. Foreclosure. Loss of job. Divorce. Domestic abuse. Housing discrimination. Income tax assistance. The need to relocate to a more affordable housing unit. The need for a mortgage loan. Debt crisis. Credit repair. Need for savings.

People come through our doors for many different reasons. Our folks are busy helping them in their walk through a number of situations that range from crisis to proactive planning. Our hope is help stabilize housing, finances, and communities.

We help people through the immediate crisis AND in preparation for the future. Our greatest joys come when we are able to go beyond the crisis…by connecting them to other resources, some inside FHAS, and some outside.

Inside FHAS…We help people budget for a rent deposit or save for homeownership. We provide financial education. We help people triple their savings to-ward a down payment on a home, college or to start or expand a small business. We help with rent and utilities. We help them access the earned income credit through our free income tax preparation services. We match foster care youth savings to purchase items they need, obtain housing or transportation, repair their credit, purchase a certificate of deposit, or otherwise manage their resources.

Please read our client stories within this report and you will see how our services make a real difference in helping people move beyond the crisis!

Thank you so much for your support!

Teresa Coleman Hunter

Teresa HunterExecutive Director/CEO

Ernest WhiteBoard ChairAmerican National Bank

WHAT OUR CLIENTS ARE SAYING

Housing Counseling & Mortgage Foreclosure Assistance Homeowner Education ProgramHomeownership is still part of the “American Dream”, and is a cornerstone of a vibrant community bringing benefits to individual families helping them build stability and long-term financial security. Betty only thought about owning a home; it was years ago when she found out about the Homeownership Education program at FHAS, and took interest. She learned of a partnership FHAS has with her employer to assist employees in becoming more stable with their financial future through homeownership: Employer Assisted Housing Program. By attending the classes, Betty learned the various aspects of owning a home, and the roles of the people involved. She completed the classes, and went through the process of applying for financing. She was able to participate in a collaboration of FHAS with Omaha 100, Inc. and the City of Omaha for financing. Betty purchased her first home - a new construction home, last January.

Personal Financial Management CounselingFoster Care Youth IDA ProgramFinancial Management Program[Scott] enrolled as a participant in the Opportunity Passport program (a Foster Care Youth IDA (In-dividual Development matched-savings Account) Program with the goal of purchasing a vehicle. During the twelve-hour financial education train-ing, after learning about the impact of good credit, the wise use of credit, and after reviewing of his personal credit report, he changed his asset goal from purchasing a vehicle to paying off his debt.

With coaching and guidance from a FHAS finan-cial counselor, Scott’s spending habits changed, and he started saving as much money as possible in his IDA. Within nine months, he saved $1000 dollars, which the Opportunity Passport program matched with $2,000. With that, he purchased a Certificate of Deposit, which he pledged as collateral and was approved for a credit-building loan.

FHAS Youth IDA counselor helped strategize ne-gotiations with creditors, and provided guidance in paying off old accounts. Scott was set-up to make affordable payments and payoff the credit-building loan in twelve months. Scott learned that planning and hard work can make a difference in moving toward financial stability. His next goal is to pur-chase a car by the end of 2011.

EITC Tax Preparation AssistanceEarned Income Tax Credit CoalitionIn one visit to FHAS, a refugee family who moved from Grand Island found free tax help, prescrip-tion drug savings for their child with Autism, and enrolled for food stamps, energy assistance and dependent care savings. They also had their credit report pulled and reviewed with them, and transferred a bank account to a local institution. All was accomplished in their 1-1/2 hour visit through service by four volunteers who efficiently helped them reestablish themselves in their new community.

Smart Change Introductory Savings ProgramTenant ServicesAmanda came to FHAS as a single struggling working mom. Working with a housing counselor in our Smart Change Program, Amanda gained knowledge about managing her income and ex-penses so that she could have something to save at the end of her paycheck. She developed and worked on her plan, and she was able to save $100 within 3 months. As a part of the Smart Change Program, Amanda received an additional $100 as a 100% matching savings incentive.

The Smart Change education class provided her the opportunity to work on her personal goals, budget-ing and prioritizing living expenses. Amanda found the training so valuable that she has referred many friends and family to the Smart Change Program.

2010 community impact reportTotal Clients-Agency Wide 13,957 (11,201) Total Clients Assisted (Households) 480 Senior Citizens Assisted - 65 years or older (3%) 3,599 Children under 17 years old in households served (26%) 6,158 Female Heads of Household (56%)

Tenant Services (4,463 served) 1,317 Prevented Homelessness/Obtained Housing 963 Maintained Housing 645 Received Rental Education 1060 Received Rent & Utility Assistance$501,222 Distributed for Rent & Utilities 51 Financial Education Fundamentals30 Government Mandated Relocations

Homeowner Services (served 1,042) 178 Completed Homebuyer Education 306 Working Towards Homeownership 142 Homes Purchased 14 Avoided Foreclosure63 Households Received Foreclosure Prevention Information10 Foreclosure Prevention in Process83 Obtained a Home Equity Conversion Mortgage (HECM)

Financial Management (served 702) 248 Working to Repair Credit and Reduce Debt Used Youth Opportunity Funds for Housing, attend College or Purchase a Car 25 Homes Purchased to Date Using IDA (Individual Development Account) Funds4 Started micro-businesses and 3 pursued higher education with the use of IDA funds to date $135,740 Total Amount IDA Program Participants Saved to Date

Fair Housing (served 2,781) 716 Received Fair Housing Education 241 Investigations of Potential Fair Housing Violations 108 Reasonable Accommodations $192,500 Value of Relief for Clients

Earned Income Tax Credit (served 6,041) $8,700,000/$2,043 Total Refunds/Average $1,529,918/$1,863 Total Earned Income Credit/Average 22/121/4,947 Sites (Established & Mobile)/Volunteers/Hours 143 Credit Reports 28 Reduced Debt Levied by Judgments/ Collections 91 Bank Accounts Opened 44 Contributed to Savings 9 Contributed to Individual Development Accounts

Homeowner Finance-Omaha 100 (served 175) 46 New Home Mortgage Loans (First, Second and Third) $1.8 million Total Loan Production $54,600,000 Total 1st Loan Production Since Inception (1992) 921 1st Loans Since Inception $15,300,000 Total 2nd & 3rd Loan Production Since Inception (1992)

Ed Kentch First National Bank of Omaha, VP of Community Relations

Carol Russell (Community Volunteer)

Scott P. Moore, JD Baird Holm Law Firm

AttorneyFred Conley

(Community Representative)

Bennie Brightman Miami Heights Homeowners Association

Engineer

Tim Riveria, JD Legal Aid of Nebraska, Attorney

Ben KlockeBaird Holm

Michael Elston Mutual of Omaha Bank, Banker

2010 BOARD OF DIRECTORS2010 AGENCY highlights

EXECUTIVE COMMITTEE

Ernest White, President American National Bank

Dick Wade, JD, Vice-President City of Council Bluffs Attorney

Cecilia Creighton , Secretary Council Bluffs Community Health Center

Executive Director

Carl Christian, Secretary Army Corps of Engineers, Engineer

MEMBERS

Youth IDA Graduation

Weitz Family Foundation Honored by FHAS

Housing Forum

Friends of FHAS Networking Breakfast

Omaha Earned Income Tax Credit Program

2nd AnnualSurviving in Today’s Ecocomy

Conference

HUD Director John TransvinaFair Housing Center NE-IA

Housing Forum

2010 financialS OUR SUPPORTERS

2010 REVENUES

2010 EXPENSES

49%

18%13%

12%3% 5%

34%

15%12%

11%

10%

7%7% 4%

Revenue - $2,539,600 47% Government Grants 17% Contracted Services 13% United Way 11% Foundations 3% Lake Point Facility 5% Contributions & Other

Expenses – $2,618,200 34% Tenant Services 15% Fair Housing 12% Homeownership 11% Administration & Fundraising 10% Homeowner Finance 7% Financial Literacy 6% Lake Point Facility 4% Earned Income Tax Coalition

Aaron BeukelmanAlegent HealthAmerican National Bank N.A.Baird Holm LLPBen & Lindsey KlockeBennie BrightmanBlue Valley Community Action Inc. Boys Town Brandy BoschultBrumbaugh and QuandahC L Gerken CampFireCarl ChristianCarlene LewisCarol DorseyCarol RussellCatholic Charities Cecelia CreightonCenter PointeChad ReinerChadd StackhouseCharles Drew Health Center Cheryl MixChesse Hall Corner Stone ImagingChristy HagenCity of Council BluffsCity of OmahaClark Connection College of Saint Mary Community ActionCommunity Alliance Rehabilitation Services Cort BonnerCouncil Bluffs Community Health Center Creighton UniversityCynthia FarthlingDavis Insurance CompaniesDeborah ClayDedhra StarrDenise CernickDepartment of Banking & Finance Department of Housing and Urban DevelopmentDepartment of JusticeEarl HickmanEd KentchENCAPFederal Reserve BankFirespringFirst National Bank Gary FischerGoldman SachsGoodwill IndustriesGreg WaymanGuardian RealtyHawks FoundationHayes and AssociatesHeartland Family Service High Plains Community Development CorporationHillary Ditisch Hilton Omaha Holy Name Housing Corporation

Hope Harbor Inc.Internal Revenue ServiceIowa Commission on Civil RightsIowa Finance AuthorityIowa West FoundationJames WrightJames LemarJames Mason Jr.Jan TookerJayme ToledoJenny ErwinJerad BerryJill Eckerman Jill FennerJoe DrollingerJoe GarciaJohnny Rodriguez Judith MartinJudith WellsKaren BermelKate FischerKathy KneiflKimberly MundilLaura WinnLegal Aid of NebraskaLeslie SeymoreLincoln Commission on Human Rights Lincoln Financial Foundation, Inc.Linda KastningLois Barr Lord & DominionLozier CorporationLozier FoundationMammel FoundationMargaret Kenney Matt DoughertyMatt StrotmanMatthew & Joni LawverMetropolitan Community College Michael CarrolMichael O’DonnellMichael PippinMicheal ElstonMichelle Hadley-McGheeLincoln Financial Foundation, Inc.Linda KastningLois Barr Lord & DominionLozier CorporationLozier FoundationMammel FoundationMargaret Kenney Matt DoughertyMatt StrotmanMatthew & Joni LawverMetropolitan Community College Michael CarrolMichael O’DonnellMichael PippinMicheal Elston

Michelle Hadley-McGheeMike BurnsMission for All NationsMutual of OmahaMutual of Omaha FoundationNebraska Children & Families FoundationNebraska Children’s Home Society Nebraska Investment & Finance AuthorityNorthern Trust, Millard FoundationNorthstar Foundation NuStyle Corporation Omaha 100 Inc.Omaha Community FoundationOmaha Economic Development CorporationOmaha Housing AuthorityOmaha Public Power DistrictOmaha Public SchoolsPaige DempseyPamela ClarkPatrick O’MalleyPaul Bryant Paul SatherPeter StekrRegion 6 Behavioral HealthcareRhonda HeinemanRhonda JuarezRichard WadeRobert BrockRobyn Matheny Ronette SteffesSecurity Equipment Inc.Seldin CorporationSokolof FoundationState of NebraskaSteffany CrouseStephanie PridellStephen Center Inc.Stephen MartenSue Henson RealtySwartzbaugh FarberTabatha SegarTannise TrotterTeresa & Stacy HunterThe Salvation Army Thomas WarrenThornbury Way Tom DemoryTom ReimersTrudy AhlstromUnited Way of the MidlandsUniversity of Nebraska Foundation University of Nebraska at OmahaUS BankWeitz Family FoundationWells Fargo BankWells Fargo FoundationWendy TownleyWilliam & Ruth Scott FoundationWolters Kluwer Womens Fund of Greater Omaha

OUR PARTNERS MEET OUR STAFF

City of Council Bluffs City of Omaha

Fannie Mae Housing and Urban Development (HUD) Midwest Housing Equity Group (MHEG)

United Way of the Midlands Nebraska Investment Finance Authority (NIFA)

Iowa Finance Authority (IFA)

Community Housing Investment Corporation GESU Housing Corporation

Holy Name Housing Corporation NeighborWorks Omaha

Omaha Economic Development Corporation Habitat for Humanity Omaha

Lutheran Family Services Mammel Foundation

Metropolitan Community CollegeMutual of Omaha

National Fair Housing Alliance NIFA

Omaha Public Power District Omaha Public Schools

Omaha Star Open Door Mission

Sacred HeartSecurity National Bank

Seldin Company Sherwood Foundation Siena Francis HouseState Farm Insurance

Stephen’s Center Tier One Bank

U S Bancorp, US Bank Home Mort-gage

Union Pacific Railroad University of NE at Omaha Weitz Family Foundation

Wells Fargo Bank William & Ruth Scott Foundation

Adah Millard Foundation American National Bank

Baird Holm Bank of the West

Baright Foundation Boys & Girls Club of Omaha

Chef ’s Mike Catering ConAgra Foods

Creighton University, School of LawCriss Foundation

Destination Midtown Douglas County Correctional Center

Educare Farm Bureau Financial Services

First National BankFoundatio-2-Rooftop Great Western Bank Hayes & AssociatesHolland Foundation

Interdominational Ministerial Alliance Iowa West FoundationJohn Beasley Theater

Peter Kiewit Foundation Lingo Docs Marketing

Lozier Corporation

PARTNERS

private partners

city approved developers MANAGEMENT TEAM

HOMEBUYER EDUCATION FAIR HOUSING CENTER

Teresa Hunter, JDPresident/CEO

Ronette SteffesDirector of Operations/CFO

Gary Fischer, JDGeneral Counsel

Donna McFaddenHomebuyer Education-Director

Joe GarciaDirector, Fair Housing Center

Deborah ConleyDirector, Tenant Services

Ed LeahyDirector, EITC

Sue KochDirector of Facilities

Jerry DantzlerDirector, Omaha 100

Michael Robinson, M.S.Director of Development

Melissa Ball

Julia Craig

Carol Dorsey

Neil Vacek

Tim Butz

Carla Cox

Gloria Robles

Leslie Seymore

Jennifer Griffin

Tra’Von Marshall

Stephanie Campbell

Sabrina Dovenbarger

Toni Kelsey

Sharon Ernst

TENANT SERVICES OMAHA 100

Meya Hill

Carlene Lewis

Michele McKizia

ADMINISTRATIONKaren Gamble

Michelle Hadley-McGhee

Cheryl Mix

William Reaves

Admin Office2401 Lake Street

Omaha, NE 68111ph: (402) 934-7921fx: (402) 934-7928

Council Bluffs Office2401 Lake Street

Omaha, NE 68111ph: (402) 934-7921fx: (402) 934-7928

South Office2401 Lake Street

Omaha, NE 68111ph: (402) 934-7921fx: (402) 934-7928