2010 12-16 digital revolution in water utility management, presented by keith frazier

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Digital Revolution in Water Digital Revolution in Water Utility Management Utility Management

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Digital Data Improves Water Utility Management, Case studies and Best Practices to get from Paper to digital data, by Gary Lassin and Keith Frazier, BirdNest Services, Inc. Most Water/Wastewater utility managers at municipalities and service companies feel confident they are doing a good job tracking and maintaining their systems and planning for capital projects. Even though technology has affected many facets of the industry, operators everywhere are still recording data on paper log sheets. Then someone has to transcribe that data onto computer spreadsheets, and then someone has to transcribe that data again for reports that must be generated to submit to authorities on a timely basis. This part of the job has not changed much in decades. This presentation describes best practices for Water/Wastewater utility information management and evaluates the benefits of using digital data. With digital data there is far less opportunity for errors, since it reduces the inherent inefficiencies of paper logs and data transcription. We cover the important questions to ask and things that need to be considered when evaluating digital solutions. We look at how data is collected and present three case studies to demonstrate how digital systems are being used successfully by utility managers:  A hands-on manager at a contract operating company managing several Municipal Utility Districts uses a digital data system to monitor production, distribution, collection and treatment. The digital system gives him a better handle on daily operations and changed his month end reporting process from days to hours, delivering real time and money savings.  A regional utility director, responsible for 3 water and wastewater systems uses digital data to run system-wide reports, graph results and monitor trends. Easy access to data enables him to document problems and illustrate solutions to his management, the regional board and other stakeholders.  A city utility superintendent managing a rapidly expanding water and wastewater system uses digital data to provide easy access to historical data. Access to timely, useable and reliable data allows them to design sophisticated dynamic models to support their long-range capital improvement programs. Digital data systems provide stakeholders with the information they need when they need it. Having data at hand equals less guess work and saves money. After this presentation, attendees will recognize areas for improvement at their water/wastewater operations and will take away a 4 step model they can use to evaluate the benefits of a digital data system.

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Page 1: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

Digital Revolution in WaterDigital Revolution in WaterUtility ManagementUtility Management

Page 2: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

Paper‐based data is an industry norm

12/17/2010 2copyright 2010 © BirdNest Services Inc.

Page 3: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

How to get from here to there?

3copyright 2010 © BirdNest Services Inc.12/17/2010

Page 4: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

How to get from here to there?

4copyright 2010 © BirdNest Services Inc.12/17/2010

Page 5: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

What about the device in the field?

• Device costs (initial and replacement)? • Support and IT department involvement? • Mobile or stationary device?• Ease of use?ase o use

5copyright 2010 © BirdNest Services Inc.12/17/2010

Page 6: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

Important data is everywhere

12/17/2010 6copyright 2010 © BirdNest Services Inc.

Page 7: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

• 20 Water plants

• 10 Wastewater plants

• 36 Lift stations

• 67 Sample points (Chlorine Distribution Samples)

712/17/2010 copyright 2010 © BirdNest Services Inc.

Page 8: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

812/17/2010 copyright 2010 © BirdNest Services Inc.

Page 9: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

• Over 150 square miles.

• 2 water and 3 wastewater treatment plants

• 57 lift stations

1 0 il f i d 1 0 il f ll i i• 170 miles of water main and 150 miles of collection pipes

912/17/2010 copyright 2010 © BirdNest Services Inc.

Page 10: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

"BirdNest made it easy for me graph the pump run hours versus kilowatt hours to demonstrate the need to purchase new pump.  The data showed that over time the savings in electricity would easily cover the cost of the pump “of the pump.

Greg Tatara, Utilities Director, Genoa Township, MI

1012/17/2010 copyright 2010 © BirdNest Services Inc.

Page 11: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

City of Pearland Texas

P l ti 87 000• Population 87,000

• 13 water and 5 wastewater treatment plants

• 90 lift stations• 90 lift stations

• Over 25,000 connections

• 3 supervisors 22 operators3 supervisors, 22 operators

12/17/2010 11copyright 2010 © BirdNest Services Inc.

Page 12: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

The Pearland “New over Old”

12/17/2010 12copyright 2010 © BirdNest Services Inc.

Page 13: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

What about the system in the office?

Get the data to those who need it and provide them with the tools that theyprovide them with the tools that they need to use it!

13copyright 2010 © BirdNest Services Inc.12/17/2010

Page 14: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

Benefits of a digital system

• Spot problems quickly

Improve accountability and reliability• Improve accountability and reliability

• Produce reports fast – save time

12/17/2010 14copyright 2010 © BirdNest Services Inc.

Page 15: 2010 12-16 Digital Revolution in Water Utility Management, presented by Keith Frazier

Keith Frazier713 868 2900713-868-2900

[email protected]

Digital data for the 21st century is available now!Digital data for the 21st century is available now!