2009-outsourcing trends in the usa

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  • 7/28/2019 2009-Outsourcing Trends in the USA

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    0 2009 TeamSAI, Inc.

    Outsourcing Trends in the USA

    9th Annual Aircraft Maintenance Outsourcing Conference for the Americas

    November 2009

    Presented by:

    David A. MarcontellExecutive Vice President & Principal

    2009 TeamSAI, Inc.

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    1 2009 TeamSAI, Inc.

    TeamSAI provides innovative solutions to the aviation industry

    Specializing in strategic and tactical management & operations With six actively involved and experienced owners / executives

    Beginning our 20th year

    We serve all aspects of the aviation community worldwide including

    Who We Are

    Strategic & TacticalConsulting

    Airline, MRO, Corporate& Airport Management

    Process & PerformanceImprovements

    Accelerated Change

    Customized On-GoingAirline Support

    Technical Services

    MaintenanceManagement

    Technical Procurement

    Partners with theAviation Week Group

    Global MROForecasting

    MRO Prospector Data -Industry LeadingMarket Research

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    2 2009 TeamSAI, Inc.

    TeamSAIs Expertise

    Business Strategy & Planning

    Market Segmentation & Analysis Global MRO Industry Forecasting

    Competitive Assessments

    New Product Definition &Development

    M& A Due Diligence & TransactionSupport

    MarketIntelligence

    Flight, Airport & Ground Operations

    Performance Improvement

    Cost Reduction / EfficiencyImprovement

    Crew scheduling utilization

    Training programs

    Lean Operations Benchmarking &Performance Systems

    Operations

    Lean/Six Sigma Implementation

    Benchmarking & Best PracticesImplementation

    Cycle Time Improvement

    Cost Reduction / EfficiencyImprovement

    Technical Operations Assistance

    Asset Usage Optimization

    Maintenance,Repair &Overhaul

    Inventory Optimization

    Inventory Management & Control

    Lean Supply Chain

    Effective Sourcing & VendorManagement

    Supply Chain Performance

    Supply

    Chain

    Safety Management & SystemOptimization

    Post Merger Certificate & AircraftTransaction Support

    CASS & Reliability Program

    Development

    Startup and Certification Support

    Maintenance Program & Air CarrierManual Development

    Compliance Systems & Audits

    Safety,Certification &

    Compliance

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    3 2009 TeamSAI, Inc.

    Whats in store

    Guiding Questions

    How have outsourcing trends been affected by the recession? What has been the impact of currency value fluctuations?

    How does work move between markets and geographical regions?

    What are the key US companies that import outsourced work?

    Discussion Points Overview of outsourcing

    State of the market

    Currency trends North American MRO (engine and airframe) overseas volume estimates

    Regulatory environment

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    4 2009 TeamSAI, Inc.

    Outsourcing overview

    With very tight operating conditions, airlines are constantly evaluating their maintenance work

    Market is seeing a mix of remarkably diverse RFPs each driven by broad ranges of confidence Shorter and longer contract terms

    Smaller and larger work scopes

    If there is one common denominator, it is lower prices are in demand

    Recession is putting pressure on operators to consider in-sourcing work first before bidding theworkif able

    This does not mean that they will use that option, but a first-look is increasingly common

    OEM / MRO tension is on the rise, with OEMs continuing to raise prices despite recession andcontinuing to exert their presence down the supply chain

    MROs poor position being exacerbated by added pressure from airlines wanting to avoid flightcancellations/interruptions and resultant costs

    Thus, airlines are pushing MROs to maintain larger inventoriesa capital intensive need that adds to theMROs costs

    Major factors that influence the outsourcing decision remain the same:

    Internal capabilities, experience with fleet type(s), and fleet size Turnaround time

    Exchange rates

    Fuel costs for ferrying if required

    Effectiveness of an MROs LEAN execution is also having a strong influence on the outsourcingdecision

    How will these conflicting approaches ultimately impact the industry?

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    5 2009 TeamSAI, Inc.

    MRO Prospector keeps a listing ofknown contracts and relationships An industry unique feature

    Provides user with a means of seeing whichoperators have established relationshipswith MROs

    Market share is estimated based onthis research

    With an understanding of existingcontracts, estimates are made todetermine trends in outsourcing

    State of the marketWork outsourced by segment

    Contract research suggests that a significant amount of HMV and engine work worldwide is doneoutside the operator Airlines increasingly wish to focus on their customer-facing roles and allow non-customer-facing tasks to others

    Of course some of that work is sent to the operators affiliated MROs, so it is not all trulyindependent

    Of the work that is sent to an independent MRO, less than a quarter leaves the region

    North America largely mirrors the overall worldwide behavior

    World

    Segment% Outsourced -

    All% Outsourced -

    Independent/OEMs

    % Outsourced -

    Independent -Outside Region MRO $ (B)

    HMV (Check)1 77% 58% 15% $6.5

    Engines 95% 81% 24% $19.1

    Components 89% 84% 12% $9.0

    Line 33% 28% 15% $8.3

    Total 79% 67% 18% $42.9

    North America

    Segment% Outsourced -

    All% Outsourced -

    Independent/OEMs

    % Outsourced -

    Independent -Outside Region MRO $ (B)

    HMV (Check)1 85% 70% 22% $2.2

    Engines 99% 81% 12% $6.3

    Components 86% 81% 7% $3.1

    Line 56% 40% 19% $2.9

    Total 85% 71% 15% $14.4

    Note: values include turboprops

    1 HMV (Check Only) excludes modification work in this analysis

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    53% 53%58%

    2007 2008 2009

    Outsourced HMV (Check) MRO

    State of the marketWork outsourced by segment, YOY trends

    Note: HMV (Check Only) excludes modification work in this analysis

    70%75%

    81%

    2007 2008 2009

    Outsourced Engine MRO

    63%

    77%84%

    2007 2008 2009

    Outsourced Component MRO

    17% 16%

    28%

    2007 2008 2009

    Outsourced Line MRO

    Outsourcing continues

    to grow, especially incomponent and linemaintenance

    HMV is about 50:50but has been on therise

    Line MRO is stillmostly in-house, butnow beginning to risequickly

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    North America

    Latin America

    Western Europe Eastern Europe

    Middle East

    India

    Asia Pacific

    China

    Africa

    State of the marketNorth Americas HMV (Check) MRO outsourced work by region

    Most NA HMV work stays within NA(64%)

    Asia-Pac gets about a quarter of theoutsourced business

    HMV

    (Check Only)1

    1 HMV (Check Only) excludes modification work in this analysis

    $1.5B

    2%

    64%stays in NA

    5%

    25%

    4%

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    North America

    Latin America

    Western Europe Eastern Europe

    Middle East

    India

    Asia Pacific

    China

    Africa

    State of the marketNorth Americas Engine MRO outsourced work by region

    NA engine work is even more likely toremain in NA

    Western Europe also gets about 13% ofNAs business

    Engine

    $5.1B

    13%

    84%stays in NA

    1%

    2%

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    State of the marketNorth America outsourced work by service type

    Bundled contracts (total care / all maintenancewhich extend beyond airframe work) make upabout a third of the contracts in NA

    More than half focus only on heavy maintenance

    Dedicated shop visit contracts dominate theengine overhaul business

    Some 11% are part of bundled (total care or fullengine maintenance) contracts

    $1.5B

    1 HMV (Check Only) excludes modification work in this analysis

    $5.1B

    All this suggestsWork requiring significant manhours or capital equipment (e.g., engine shop repairs) is more likely to

    be outsourced

    Airlines prefer doing their own light C checks due to short turn-times and less manhour intensivevolume where cost differential adds up

    While most engine maintenance is locked up, the prevailing model is event driven rather than hourly

    driven

    12%

    32%

    54%

    2%

    HMV(Check Only)

    Unannounced

    Total Care / AllMx

    Heavy

    Light - C

    Checks

    8%

    11%

    81%

    Engine

    Unannounced

    Total Care /All Mx

    Shop Visit

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    Outsourcing Technical Support Services

    Technical Support market continues to

    grow Examples of recent contracts:

    58%

    81%

    84%

    28%

    5%

    42%

    19%

    16%

    72%

    95%

    $0

    $2

    $4

    $6

    $8

    $10

    $12

    $14

    $16

    $18

    $20

    HMV(Check)

    Engines Components Line TechnicalSupport

    Outsourced vs In-House MRO

    2009

    Note: MRO Outsourced includes work outsourced toindepe ndent MROs or to OEMs, but not work d one byoperator-affi liated MROs

    BOutsourced % In-House %

    Provider Airlines/Offering

    LufthansaTechnik

    Aeroflot(A320, total support)

    AeroLogic(777F, total support)Khalifa Airways

    (A320, total support)

    SR Technics Gulf Air(full fleet, integrated airline solution)

    TeamSAI World Airways

    North American

    CAVOK Milcon Gulf Group

    Avisa Ltd Air Malta

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    A tough year for MRO providersMRO closures/declines

    2008 2009

    Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

    Are we seeing the bottomyet?

    AAR Chromalloy SRT Dublin AAR Comair

    GE LHT

    LHT-Shannon

    LTAI

    TIMCO

    P&W

    Dublin Aerospace

    Closed Ft Walton Beach facility

    Laid off works in NV Transferred workers to San Antonio

    Consolidated manufacturing & maint. Avoiding closures for now

    Significant decline due to parking ofUAL 737s

    Closing their HOT facility

    Largest MRO casualty of 2009

    Stabilized decline by shifting tomilitary work

    Confident but cautious Focus on efficiency and newer a/c

    types

    Concentrating on basics Low-cost sourcing Suspending India JV

    Escape SRT-Dublin fate by securingproductivity improvements from labor

    Surviving thru LEAN

    Shifting work to lower cost facilities by

    closing some Moving forward with some strategicJVs

    Replacing SRT-Dublin Awarded key approval certificate Expects to employ 50-150 EEs by

    end of first year (vs. 1500 before)

    Closed MRO base in ORL

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    2009 Contract Highlights

    MROs Contract Description

    GE / ADAT / SRTechnics /Standard Aero

    Multi-faceted aviation agreementAbu Dhabi Aircraft Technologies (ADAT) to become first MRO Network provider of GEnx engines and acquire GE90capabilities

    GE and Snecma to provide ADAT and SR Technics with engine overhaul and technical supportGE designates CFM56-7B work for WestJet to StandardAero ($850M, 12yrs OnPoint Solutions partnership)

    DTO / EGAT Delta TechOps wins first 747 component MRO contract since NWA merger by teaming with Evergreen Aviation TechnologiesCorp. (EGAT)

    EGAT will continue providing comprehensive maintenance solutions to EVA Airways, but through the new contract, Delta willprovide component services for EVAs 747s and MD-90s operated by EVA subsidiary UNI Air

    LHT-ShannonAerospace

    LHT-Shannon Aerospace picking up easyJet 737NG checks that formerly were to go to SRT-Dublin Intense LEAN focus to survive downturn

    GE EngineServices

    In 4/09, GE Engine Services landed $100M PBTH engine overhaul contract for Gulf Airs CFM56-5Bs for its 15 new A320s In 6/09, GE Engine Services landed $1.7B OnPoint contract for Ethihad (GE90, GEnx)

    Gulf remains relatively bright spot in economic downturn In 6/09, GE Engine Services landed 10-yr, OnPoint contract for Delta Air Lines (GE90)

    Outsourcing now, despite the fact that DAL carried out >$300M in engine work for other airlines in 2008 In 10/09, GE Engine Services (Celma) landed 15-yr, $1.0B OnPoint contract for Azul (CF34-10E for E190/195)

    Pratt & Whitney In 6/09, P&W secured long-term $75M contract covering all JAL components for all fleets

    Lufthansa Technik In 6/09, LHT secured long-term Total Component Support contract for Scandinavian Airlines System

    DTO In 7/09, Delta TechOps contracted with Hawaiian Airlines for $500M OnPoint (Total Care) for PW4000-94 and CF6-80A

    Large Players Making Strategic Moves

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    Currency fluctuations have mixed impact on NA MROsContract data does not bear out significant trends but weak USD favors NA MROs to some extent

    US Federal Reserve loose monetary policy (i.e.,keeping interest rates low to spur the economy) has, in

    part, driven the US dollars devaluation

    Since the beginning of 2008, the USD/EUR exchangerate has fallen Dollar is currently at its lowest point relative to the Euro since August

    2008

    Conventional wisdom: weak dollar benefits US exportsAnd to the extent that MROs are enjoying increased sales in Europe,

    this wisdom holds

    Weak dollar is making US MROs very cost-competitive

    However, raw materials sourced overseas in foreigncurrency are more expensive Oil, metals, component parts, etc.

    Tight credit terms can prevent US companies from getting funds tofront these costs

    Higher raw material costs are bad for everyone

    Higher fuel costs (due to devalued dollar) impact ferry flight

    breakeven distances Furthermore, many contracts are long-term in nature and cannot berenegotiated to take advantage of the weaker dollar

    US economy could also ultimately be harmed bydevalued dollar, if it triggers inflation (though Feds arestill more concerned about deflation)

    0.60

    0.65

    0.70

    0.75

    0.80

    0.85

    Jun-07

    Jul-07

    Aug-07

    Sep-07

    Oct-07

    Nov-07

    Dec-07

    Jan-08

    Feb-08

    Mar-08

    Apr-08

    May-08

    Jun-08

    Jul-08

    Aug-08

    Sep-08

    Oct-08

    Nov-08

    Dec-08

    Jan-09

    Feb-09

    Mar-09

    Apr-09

    May-09

    Jun-09

    Jul-09

    Aug-09

    Sep-09

    Oct-09

    EUR to USD Exchange Rate

    6.80

    6.90

    7.00

    7.10

    7.20

    7.30

    7.40

    7.50

    7.60

    7.70

    Jun-07

    Jul-07

    Aug-07

    Sep-07

    Oct-07

    Nov-07

    Dec-07

    Jan-08

    Feb-08

    Mar-08

    Apr-08

    May-08

    Jun-08

    Jul-08

    Aug-08

    Sep-08

    Oct-08

    Nov-08

    Dec-08

    Jan-09

    Feb-09

    Mar-09

    Apr-09

    May-09

    Jun-09

    Jul-09

    Aug-09

    Sep-09

    Oct-09

    CYN to USD Exchange Rate

    Anecdotal evidence suggest NA MROs are doing better in EU

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    North American MROs service all regions of the worldOf course, most work does come from the Worlds largest market (NA)

    The vast majority of NA MROs get theirairframe maintenance work from NAoperators

    WE contributes just 2% of the NA MROswork

    Engine work, on the other hand, is muchmore geographically diverse in terms of thehome region of the customer

    Still, NA operators contribute nearly two-thirds of the business

    LA&C, WE, and Asia-Pac customers domake up one-quarter of the NA MROswork

    $871M

    1 HMV (Check Only) excludes modification work in this analysis

    $5,890M

    96%

    1%

    2%

    0% 0% 0% 1%HMV(Check Only)

    North America

    Latin America &Caribbean

    Western Europe

    Eastern Europe

    Asia Pacific

    China

    India

    Africa

    Middle East

    65%7%

    11%

    0% 7%

    4%

    1%1%

    4%

    Engine

    North America

    Latin America &Caribbean

    Western Europe

    Eastern Europe

    Asia Pacific

    China

    India

    Africa

    Middle East

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    Top 15 MRO providers in NATop NA MROs service have regionally-diverse client base, but still focus mainly on NA operators

    Looking at the major airframe and engineMRO providers in North America, weestimate the portion of their business thatoriginates from other regions

    Delta TechOps has wide expanse in theairframe MRO market

    Just over half of their work comes from NA

    LAN Airlines (LA&C), Star Air (WE), and

    Royal Air Maroc (AF) make up some oftheir major customers overseas

    Engine overhaul providers have a widerreach than airframe MRO providers

    P&W, AeroThrust, Delta TechOps, andUnited Services are some of the mostregionally diverse

    These providers service operators outsideNA, with P&W having the broadest reach inthe engine overhaul space

    Note: All in-house work is excluded from this analysis. So, for example, United Airlines workexcludes the work that United Services does for the UAL parent

    HMV (Check Only)

    Top 15 MRO NA LA&C WE EE AP CH IN AF ME Total

    1 TIMCO Aviation Services, Inc. 96% 4% 100%

    2 AAR Corp. 100% 100%

    3 Aviation Technical Services, Inc. 100% 100%

    4 Pemco World Air Services 100% 100%

    5 ST Mobile Aerospace Engineering, Inc. 100% 100%

    6 Aveos Fleet Performance 99% 1% 100%

    7 ExelTech Aerospace 93% 6% 1% 100%

    8 Goodrich Corporation 100% 100%

    9 Empire Aero Center 89% 11% 100%

    10 Cascade Aerospace, Inc. 100% 100%

    11 Bombardier Services Corp. 100% 100%

    12 Delta Air Lines/DTO 52% 11% 29% 8% 100%13 Tucson Air Center 100% 100%

    14 Flightstar Aircraft Services, Inc. 100% 100%

    15 American Airlines, Inc. 100% 100%

    Engine

    Top 15 MRO NA LA&C WE EE AP CH IN AF ME Total

    1 GE 64% 6% 14% 0% 6% 2% 0% 0% 8% 100%

    2 Pratt & Whitney Global Service Partners 46% 4% 10% 0% 20% 11% 3% 2% 2% 100%

    3 Rolls-Royce plc, Aero Repair & Overhaul 85% 5% 8% 1% 1% 100%

    4 IAE International Aero Engines AG 37% 14% 10% 4% 13% 16% 6% 100%

    5 Delta Air Lines/DTO 67% 26% 6% 0% 1% 100%

    6 Texas Aero Engine Services Ltd. LLC 100% 100%

    7 Aveos Fleet Performance 100% 100%

    8 Standard Aero, Inc. 99% 1% 100%

    9 MTU 83% 17% 100%

    10 AeroThrust Corp. 57% 43% 100%

    11 United Airlines, Inc. 0% 15% 85% 100%

    12 Chromalloy Gas Turbine Corp. 100% 100%

    13 Eagle Aviation Services, Inc. 66% 34% 100%

    14 Vector Aerospace Engine Services - Atlantic 100% 100%

    15 Honeywell Aerospace Services 100% 100%

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    Outsourcing and regulation

    Outsourcing to low cost regions has again come to the forefront of the publics attention with some

    high profile maintenance mishaps and media coverage In this age of government involvement, protectionist measures are a very real concern

    But now that we are beginning to see the end of the recession, globalization will likely continue itsgrowth (though perhaps not as fast as that in the past)

    Increased pressure from the FAA on airlines will likely be felt by both US-based and foreign MROproviders

    This is a new era of regulation where increased scrutiny of maintenance will be the norm

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    17 2009 TeamSAI, Inc.

    Summary

    Despite the recession, or perhaps because of it, outsourcing work continues to be a persistent

    trend in MRO market Over 65% of all MRO is outsourced to third parties

    Largely due to either complex nature of the work , or the shear volume of manhours required

    MRO providers have had to take a long, hard look at their operations and adjust to the changes inutilization and capacity

    2008 was the year of airline capacity reduction

    2009 may prove to be the year of the MRO providers response to capacity reduction

    Less business form older aircraft and engines that are not coming back

    Turning focus toward new aircraft with an understanding that they will (at least for the near future) require lessmaintenance

    Recession has made the market place more competitive though Weak USD makes for a temporary bright spot for North American MROs, but long-term implications must

    not be forgotten

    All this said, cost remains king LEAN remains the answer

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    18 2009 TeamSAI Inc 2009 TeamSAI, Inc.

    THANKYOU