1.My Real Estate Services Marketing Proposal Prepared for:Property to be marketed: You! Your Property Presented by: Gloria Salter CENTURY 21 Access America 477 South Broad Street Meriden Connecticut, 06450

2. My Professional Experience Principals and Practices in Real Estate through the State ofConnecticut Approved School; The Real Estate Development Center Member of the National Association of REALTORSGloria SalterREALTOR Member of the Connecticut Association of REALTORS CENTURY 21 Member of the New Haven Board of REALTORS Access America Member of the Connecticut Cooperative MLS New Haven Board of Realtors 2005 - current REALTOR with CENTURY 21 Internationally, 8,400 offices in theWorld, 4,200 Offices in the USA Home Stager, Relocation, New Construction REALTOR with CENTURY 21 of Connecticut, 64 Offices in CT. Team Member of the Largest Most Productive Century 21 Office inAll of Connecticut Currently working with Ralph Williams of Bottom Line University Cell: 203.676.2689 Voice Mail: 203.599.2920Email: gloria_salter@comcast.net Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 2 3. CENTURY 21 Access AmericaGloria SalterREALTORCENTURY 21 Access America 4. CENTURY 21 Access America My companys strengths 20 Years of experience with Strong Leadership that shows Cutting Edge Systems have made us a leader in our market place Over 100 Agents in the Southington & Meriden Offices My companys awards & recognition We have the Number One, Top Producing Office for C21 in the State! We have been the Most Successful, Top Producing Firm in the State since 2002 Strength of the CENTURY 21 brand Millward-Brown results CENTURY 21 continues to be the most recognized name in real estate* Not only the most recognized but NOBODY in the World sells more homes than CENTURY21. No One does more referrals, 8,400 Office, 143,000 agents. CGRN/worldwide Referral Network in addition to the CENTURY 21 network we haveREALOGY which uses the referral network of all brands in the REALOGY network.*Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 4 5. Our Offices Under Regional President Beverly A. Peterson Gloria SalterREALTORCENTURY 21Access America 6. Offices Under Regional President Beverly A. Peterson C21 Access America Meriden, CT OfficeSouthington, CT Office 477 South Broad Street Career Development Center117 North Main Street143 North Main Street Meriden, CT 06450Southington, CT 06489Phone: 860-378-1456 Phone:203- 634-1876Phone: 860-621-8378Toll Free:1-800-525-7793 Toll Free:1-800-525-7793Toll Free:1-800-525-7793Fax: 860-276-0369 Fax: 203-237-4142Fax: 860-276-8032Transaction Management The Real Estate Access America Call CenterCenter Online Development CenterCustomer Service 411143 North Main Street Pre-License School143 North Main StreetPhone: 860-378-1479 143 North Main Street Phone: 860-621-8378Fax: 860-276-0369 Phone: 860-378-1479 Fax: 860-276-0369 Fax: 860-276-0369 Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 7. SouthingtonSouthington, CT Office117 North Main StreetSouthington, CT 06489Phone: 860-621-8378Toll Free:1-800-525-7793Gloria SalterDirect Line: 203-599-2920 REALTORCENTURY 21Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 8. Meriden Meriden, CT Office477 South Broad StreetMeriden, CT 06450Phone:203- 634-1876Toll Free:1-800-525-7793Fax: 203-237-4142 Gloria Salter REALTOR CENTURY 21 Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 9. The Career Development CenterIn Addition to New Agent Training Under RegionalJodi Tussing Regional President Beverly Peterson, The Training Center InCareer Coach andSouthington Offers Experienced Agent Coaching andTraining Center Training in:Manager New ConstructionAdvanced CMA workshops for target marketing andstatisticsTechnology including Social NetworkingOnline Slide Show PresentationsThe Training CenterForeclosures purchasing at Auctions143 North Main StreetSales Technique Workshops & and MORE!Southington, CT 06489Phone: 860-621-8378Toll Free:1-800-525-7793Fax: 860-276-0369 Sessions with Ralph Williams at the Career Development Training Center Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 10. CENTURY 21 Access America Transaction Management CenterEntire transaction is coordinated from day one One single contact Monday through Friday, 9:00am to 5:00pm Transaction Manager is a licensed Real Estate Agent and truly understands the financing application and approval process Buyers and sellers receive clear, step by step instructions to ensure a smooth and timely closing Access your sale or purchase with your own secure ID via the web, 24 hours a day, seven days a week, 365 days a year Communicate with all parties of your transaction through one consolidated messaging center via fax, text to voice messaging and e-mails View posted documents such as Contracts, Disclosures, MLS printouts, Amendments, Extensions, Contact Sheets, etc Continued access to file once it has become a closing for years Allows you to be an active participant in your transactionCopyright 2008 Century 21 Real Estate LLC. All rights reserved. 11. A History of Proven Results Not only were we the # 1 Century 21Office in Connecticut in 2008, we were the only CENTURY 21 officeto receive the Centurion Award! Market Share Century 21 Access America Last 12 Months Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 11 12. Access America Offices Wolcott, CT OfficeStamford, CT Office Meriden, CT Office246 Wolcott RoadSouthington, CT Office27 Strawberry Hill Avenue 477 South Broad StreetWolcott , CT 06716117 North Main Street Stamford, CT 06902 Meriden, CT 06450 Map It with Google MapsSouthington, CT 06489 Map It with Google Maps Map It with Google Maps Phone: 203-879-2339Map It with Google Maps Phone: 203-326-3399 Phone:203- 634-1876 Toll Free:1-800-240-2952Phone: 860-621-8378 Toll Free:1-800-243-5295 Toll Free:1-800-525-7793Fax: 203-879-2102Toll Free:1-800-525-7793Fax: 203-326-3388 Fax: 203-237-4142Fax: 860-276-8032Bridgeport, CT Office Wethersfield, CT Office Watertown, CT Office Branford, CT Office3850 Main Street449 Silas Deane Highway 429 Main Street 265 East Main StreetBridgeport, CT 06606Wethersfield, CT 06109Watertown, CT 06795 Branford, CT 06405Map It with Google Maps Map It with Google Maps Map It with Google Maps Map It with Google MapsPhone: 203-374-9451 Phone: 860-263-2121 Phone: 860-274-8200 Phone: 203-481-7247Toll Free: 1-800-722-0187 Toll Free:1-800-343-2166Toll Free:1-800-240-2952 Toll Free: 1-800-289-2100Fax: 203-374-9706 Fax: 860-263-2144 Fax: 860-274-0382 Fax: 203-481-4075 Coventry, RI Office Newport, RI OfficeEast Greenwich, RI Office 1025 Tiogue Avenue640 Thames Street 387 Main Street Coventry, RI 02816Newport, RI 02840 East Greenwich, RI 02818 Map It with Google Maps Map It with Google Maps Map It with Google Maps Phone: 401-828-2100 Phone: 401-849-9192 Phone: 401-885-6260 Toll Free: 1-800-343-0227 Toll Free: 1-800-876-2429 Toll Free: 1-800-818-2100 Fax: 401-821-5889 Fax: 401-849-5871 Fax: 401-885-5360 Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 13. The Value of working with a REALTORThe value and importance of real estate professionalshas not changed! 85% of sellers used a broker or agent to sell their home* 76% of sellers placed their home on the Internet with the assistance of areal estate agent* My mission statement I strive to make the sale of your home and all of the associated activities free of stress, easy to understand, and at times, even fun. My goal is to exceed your expectations and provide you with exceptional service throughout our relationship. *2007 NAR Profile of Home Buyers and Sellers Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 13 14. What most companies consider custom, we consider standard.Standard ServicesCustomized Services Standard with CENTURY 21 Multiple Listing Service National Advertising Local Advertising Global Referral Network Yard Sign Seller Service Pledge Agent and Office Preview Quality Service Survey Open House Other Internet Websites Required Property Disclosures Competitive Market Analysis Featured on National Website Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 14 15. CENTURY 21: The Gold Standard We are a strong, vibrant and global real estate family. We strive everyday todeliver unsurpassed market intelligence and insights. Our network of over140,000 agents in over 8,000 offices worldwide is your edge. These CENTURY21 standards inspire us all to a higher level of performance. What does The Gold Standard mean to you?Gold is symbolic of three positive and distinct values Great financial value = Getting the best price for your home High performance achievement = Best trained associates Insightful wisdom = Your neighborhood specialist I am your Professional Champion. Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 15 16. Most Recognized Name in Real EstateConsumers continue to identify the CENTURY 21 brand as the most recognizedname in real estate. Forty-two percent of adults surveyed singled out CENTURY 21 as the most well-known brand, with the nearest competitor trailing by a substantial 14 percentagepoints. Q Which of these agencies , if any, is the most recognized name in real estate?Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold ahome within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90%confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 16 17. Marketing Plan Send Just Listed postcards highlighting your home to local area residents. Advertise and hold agent/broker and buyer open houses. List your property on our company website, which boasts the only Google powered search by keyword in addition to field searching, Mapping Features, Trulia & Zillow integreation to help the buyer realize thevalue of your home. Plus ability to set up an appointment real time, in addition slide show, of your home. Internet marketing REALTOR.COM All of our listings boast enhanced REALTOR.com with 20 pictures and unlimited text, We have banners placed on TRULIA featuring our listings as advertising Trulia- Openhouse.com - Hotpads.com Zillow- WSJ.com (homes over 300,000)- Cyberhomes.com Homescape - New York Times.com- Google.com Courant.com - ListHub.com - aol.com Cyberhomes.com-oodle.com- homefinder.com Frontdoor.com -yahoo.com- backpage.com . And more Send out electronic notices about your home i.e., eNewsletters and eCards. Provide local advertising Leverage the CENTURY 21 Global Referral Network to access leads from around the world.Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 18. Marketing Plan, Continued Enhanced listing display on Realtor.com site to make your property stand out Video/virtual tour on YouTube.com, FaceBook.com, Linkedin.com, Wordpress.com, LiveVideo.com Offer a Home Warranty program Offer special Century 21 Access America Mortgage financing options Transaction Management Online Feature your property on my personal website and blogs Place property on Craigs List and other online classified websites for maximum exposure Eyejot.com Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 19. Marketing Plan Continued Copyright 2008 Century 21 Real Estate LLC. All rights reserved. 20. Targeted Local Marketing Open Houses Actively promote open house showings for Brokers andBuyers Direct Mail Just Listed cards, Open House cards and other targetedmailings E-Greetings Online greeting cards directed to potential buyers Local Advertising MLS Place your home with the local Multiple Listing Service to make itavailable to all local Brokers Internet Courant.com Century21.com allows internet users to getinformation and photos of your home Gloria Salter REALTOR CENTURY 21 Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 20 21. 2009 Online Marketing continued Strategically publish creative banners that increase traffic andlisting exposure on Century21.com. CENTURY 21 provides an innovative online experience forconsumers that is second to no one in the industry. Online media is optimized to drive leads and response fromconsumers on your property. Automated email communications to buyers interested in yourproperty Search Engine Marketing is a key component of our onlinemarketing efforts that drives consumers to our website andthereby increases the exposure your listing receives tointerested buyers.Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 21 22. CENTURY 21 National Advertising Multi-million dollar national advertising campaigns Print, Internet and radio Targeted advertising for Specialty Markets Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 22 23. CENTURY 21 Global ReachWorldwide presence Century21.com international links and websites CENTURY 21 Global Referral Network Significant buyer opportunities - with over 8,000 offices and 140,000 sales associates worldwide Additional buyer opportunities - with the CENTURY 21 Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 23 24. Referral Services Worlds largest referral network (based on the number of officesworldwide) brings you: More buyer opportunities for your property With over 8,000 offices and 140,000 sales associates worldwide CENTURY 21 Global Referral Network, an Internet based referral system for distribution of referral leads from around the globeGloria SalterREALTORCENTURY 21Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 24 25. Home Buyers 84% of all home buyers used the Internet as a tool when searching for ahome* 84% of recent home buyers found photos very useful* 60% said the same about virtual tours* There are over 200 million users of the Internet in the USA** 29% of home buyers first learned about the home they purchased using the Internet* 84% of first time home buyers used the internet as an information source in the home buying process* *2007 NAR Profile of Home Buyers and Sellers **Nielsen-Net Raings.com Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 25 26. Selling Your Home with the Help of Century21.comThe Century21.com web site averages more than 2 million visits per month Consumer Leads Property Listings Registered Users Top Search Engine partnerships; Google, Trulia and YahooCopyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 26 27. The Search Areas on Century21.com Century21.com is a consumers home buying and selling information gateway The easy to navigate menu bar allows consumers to identify exactly whattheyre looking for The site serves as a real estate resource library for consumers Property Search Satellite technology to visually scout the location of CENTURY 21properties that meet their search criteria Aerial views allow users to explore the property yard, street andneighborhood Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 27 28. Online Marketing Tools that help us Sell Your Property Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures Neighborhood ProfilesSlide ShowImportant information about thisand other neighborhoods MortgageCalculator s and financing information Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 28 29. Your Listing on Century21.com Up to 20 listing Photos can be included Detailed property descriptions (English and Spanish) Floor Plans Slide Show Virtual Tours Open House schedule CENTURY 21s exclusive LeadRouter technology directs online inquiries regarding your property directly to your agent within minutes Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 29 30. A custom Slide Show to Showcase Your PropertyThis is what the consumer sees on Century21.comSlide Shows are automatically created when you have 6 or more photos of the property 98% of prospectiveBuyers feelproperty photos areuseful in their homesearch* * 2007 NAR Profile of Home Buyers and Sellers Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 30 31. Competitive Market AnalysisEstablishing the perfect price for your home! Recent Sales Current Listings Under Contract Expired Listings How do you stack up against the competition? What will help your property sell faster? How much will you have after closing? Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 31 32. Were with you every step of the way CENTURY 21 Connections The CENTURY 21 Local Connections program offers you convenient, cost-savingproducts and services that simplify your home buying, selling and ownershipexperience. To search for money saving coupons and discounts, visit:http://www.century21.com/learn/connections/ Home Warranty The CENTURY 21 Home Protection Plan offers home sellers and buyers protectionagainst costly, unexpected repair bills that may occur after closing.Financing Northern States Mortgage, with its BEST RATE GUARANTEETransaction Management OnlineFrom deposit to close, your transaction will be monitored online, by you, your agent, yourlegal council, and your mortgage company.Home Owners Insurance SCM Insurance, part of the one Stop Shop experience you can choose, to compare thebest rates and best services in the industry. Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 32 33. Seller Service Pledge My Personal Commitment 21 points of differentiation Commitment to service Agreement between you, the seller and my CENTURY 21 office.Gloria SalterREALTORCENTURY 21Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 33 34. Quality Service I strive to provide outstanding service to our clients My clients are invited to complete a Quality Service Survey and return it to our independent 3rd party research group Consistent monitoring of service in order to assure highest level of quality. Gloria Salter REALTOR CENTURY 21 Access America Copyright 2008 Century 21 Real Estate LLC. All rights reserved. Page 34 35. Put me to work for you! CENTURY 21: The Gold Standard.Gloria Salter REALTOR CENTURY 21 Access America Cell: 203.676.2689Voice Mail: 203.599.2920 Email: gloria_salter@comcast.net Copyright 2008 Century 21 Real Estate LLC. All rights reserved.Page 35 36. Gloria Salter CENTURY 21 Access America 477 South Broad Street Meriden, Ct 06450 Cell: 203.676.2689 Voice Mail: 203.599.2920 Email: gloria_salter@comcast.net Thank you!Page 36