©2009 lance dublin - 1 dublin consulting ng. ©2009 lance dublin - 2 dublin consulting working...
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©2009 Lance Dublin - 1DUBLIN CONSULTING
NG
©2009 Lance Dublin - 2DUBLIN CONSULTING
Working with organizations to assess, plan, design, and implement:
corporate learning and e-learning strategies & programs
large scale organizational and technological change initiatives
new ways of working
Over 30 years of experience in adult education and training, motivation and innovation, communication and change leadership.
Founder and CEO of Dublin Group, a leading training development and change implementation company
Speaker at national and international conferences
Author
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1.
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ManagementStructures &
Systems
Information & Tools
Skills, knowledge &
competencies Process
Leadership Culture
VisionStrategy
Attitudes &Behaviors
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Source: Outland
2.
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Greatest Generation: (60s) Loyalty, dedication, sacrifice, honor, hard-work,
compliance Goal - To build a legacy
Baby Boomers: (50s) Personal growth, youthfulness, equality, ambition,
collaboration Goal - To put their stamp on things
Generation X: (40s) Independence, pragmatism, results-driven,
flexibility, adaptive Goal - To maintain independence in all areas of
their lives Generation Y/Millenials: (20-30s)
Confident, optimistic, civic minded, innovative, diversity focused, techno-savvy
Goal - To find work and create a life that is meaningful
(Source: n-gen People Performance)
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1. Anticipation of change; 2."Reality" of change sets in; 3. Letting go of the old; 4. Refocus on new; 5. Integration of new
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Source: Dennis Jaffe & Cynthia Scott
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3.
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4.
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“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.” Peter Drucker
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Muscle = Orders
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Coercion = Threats
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Compliance = Information
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Commitment = Involvement
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John Kotter’s 8-Step John Kotter’s 8-Step ModelModel
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II33 Change Change Implementation ModelImplementation Model
Integration, Commitment
REINFORCING
Involvement, Engagement
BEHAVIORAL
Inform, Awareness
COGNITIVE
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Inform, Awareness
COGNITIVE
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“If you ask me, the fire has the most potential, but it’s the smoke that has people talking.”
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Speeches Memos Newsletters Magazines MarCom
Inform, Awareness
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Speeches Memos Newsletters Magazines MarCom
Inform, Awareness
SENSE
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Involvement, Engagement
BEHAVIORAL
Inform, Awareness
COGNITIVE
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“It’s easier to ACT
your way into a new way of
THINKING,
than THINK
your way into a new way of ACTING.
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Speeches Memos Newsletters Magazines MarCom
Inform, Awareness
Videos Labs & fairs Town meetings One-on-one
communication Small group
meetings
Involvement, Engagement
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Speeches Memos Newsletters Magazines MarCom
Inform, Awareness
Videos Labs & fairs Town meetings One-on-one
communication Small group
meetings
Involvement, Engagement
MEANING
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II33 Change Change Implementation ModelImplementation Model
Integration, Commitment
REINFORCING
Involvement, Engagement
BEHAVIORAL
Inform, Awareness
COGNITIVE
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Speeches Memos Newsletters Magazines Team
Meetings
Inform, Awareness
Videos Labs & fairs Town meetings One-on-one
communication Small group
meetings
Involvement, Engagement
Embed in the work - Process
Embed in the role - Initiative
Embed in the culture - PM
Integration, Commitment
II33 Change Communications Change Communications ModelModel
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Speeches Memos Newsletters Magazines Team
Meetings
Inform, Awareness
Videos Labs & fairs Town meetings One-on-one
communication Small group
meetings
Involvement, Engagement
Embed in the work - Process
Embed in the role - Initiative
Embed in the culture - PM
Integration, Commitment
II33 Change Communications Change Communications ModelModel
CULTURE
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Speeches Memos Newsletters Magazines Team
Meetings
Inform, Awareness
Videos Labs & fairs Town meetings One-on-one
communication Small group
meetings
Involvement, Engagement
Embed in the work - Process
Embed in the role - Initiative
Embed in the culture - PM
Integration, Commitment
II33 Change Communications Change Communications ModelModel
COGNITIVE
BEHAVIORALREINFORCING
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415-759-1258
www.dublinconsulting.net
www.ASTD.org or www.Amazon.com
www.internettime.com\book
>Center for Implementation Excellence<
Dublin Letter: contact meArticles: contact me