2009-2010A N N U A L R E P O R T

Patients and families are the guiding force in their own end-of-life experience.

Dear Friends,

From time to time, a responsible organization must review and

revise its mission, vision, and values to accurately represent its

services and the needs of its constituents. During this past year,

Hospice of Santa Cruz County’s Board of Directors and executive staff

undertook this important task. The resulting intentions shown on the cover of this

report emphasize a long-held ideal—that patients and families are the driving force

behind their end-of-life decisions. This concept has been, and will continue to be,

foundational to every aspect of HSCC’s programming as we strive to honor the wishes

of our community members with the utmost integrity and professionalism.

HSCC’s dedicated staff and volunteers provided a record breaking 46,726 days

of hospice care during 2009/2010 while maintaining performance standards that

have surpassed state and national benchmarks. Stringent MediCare guidelines for

participation were met, thereby securing 90% of our annual budget through this

essential revenue stream.

The impact of our Transitions program has also been profoundly felt in the

community with HSCC’s medical social workers easing the path from the hospital

to home for more than 350 individuals annually. Grief support and educational

programs are thriving, and we continue to focus on expanding bilingual access to

these vital services.

While challenging economic times persist, I am happy to report that Hospice of

Santa Cruz County continued to serve every eligible patient regardless of their ability

to pay. Charity care for the uninsured in the amount of $90,000 was generously

underwritten entirely by community members during the year. HSCC also realized

a $273,240 savings as a result of the more than 13,000 hours of program support

provided by volunteers.

Our successes in 2009/10 bring to mind Helen Keller’s words, “Alone you can do so

little; together we can do so much.” We at HSCC do not fulfill our mission alone.

I am deeply indebted to the broad family of supporters, philanthropic foundations,

Legacy Circle members, Friends of Hospice, Hospice Angels and volunteers who

have made our work possible in the past, who continue to do so today, and who

hold the vision of compassionate end-of-life care for our future.

Ann Carney Pomper

Executive Director

An Alternative to Being AloneGrief Support Grief is a quiet suffering, a challenging journey that can begin prior to the death of a loved

one and can continue long after they are gone. Through HSCC’s grief support program,

individuals are encouraged to embrace loss as an important aspect of life. Healing sessions

for the bereaved take place privately or in groups and are age-appropriate. Support is provided

in English or Spanish and is available to all Hospice families and to the community at large.

• 1,822 Hospice family members and 336 community members assisted through the grief

process

• 833 grief support sessions provided for children and teens

• On-campus bilingual teen grief groups received national recognition for innovation

• Weekly drop-in groups, the Interfaith Memorial Service and the Grief & the Holidays

workshop address the year-round need for support

Self-Determination is an OptionCommunity EducationEvery day we make decisions that affect how we live, define our values and give voice to our wishes. At HSCC, we believe that life’s end should similarly be a time of opportunity and self-empowerment. Our educational workshops and clinics are designed to provide valuable information about end-of-life choices.

• Led the county-wide initiative to make the Physician Orders for Life-Sustaining Treatment form (POLST) a new standard of care in Santa Cruz County• Facilitated 85 educational presentations providing 2,500 professionals and community

members with end-of-life education

• Collaborated with eight community agencies to develop an innovative Caregiver Certification Course through Cabrillo College Extension

Throughout the year, Hospice of Santa Cruz County programs are touching the lives of families in need, meeting them where they are in their end-of-life experience, in their grief and loss, and in their need to plan for the future.

Quality of Life Choice Hospice CareComfort-oriented in nature, HSCC’s hospice program aims to provide a

meaningful quality of life for people living through the final months of a terminal

illness. Expert care focuses on controlling a patient’s pain and symptoms and on

helping family and friends cope with the stress and practical needs of caring for

their loved one.

• Provided 46,726 days of hospice care to 762 patients and their loved ones

• Delivered 401 days of charity hospice care to the uninsured

• Bilingual and bicultural care teams ensure that our Latino community has access

to our services.

Preference for Planning Transitions The life’s-end journey can be overwhelming, especially when one is faced with the

daunting prospect of debilitating illness. For those individuals who do not feel ready

for hospice, or who are medically inappropriate for the service, Transitions is often

the help they need—support to sort out the practical and emotional considerations of

their diagnosis, guidance with decision making, help connecting with resources, and

professional assistance with documenting their end-of-life wishes.

• Served 358 individuals and their caregivers

• Collaborated with more than 50 community-based agencies to provide care

• Initiated Saturday hours to accommodate the needs of out-of-town family members

Hospice of Santa Cruz County 2009/2010 Program Highlights

Mary Culley President

Martina O’Sullivan Vice President

2009/2010 Board of Directors: Simone Reynaud Treasurer

Connie Munoz-Chappell Sec’y/Parliamentarian

Doug Brady

Richard Clark

Cara DeSimone

Lisa Haux

Trevor Hite

Michele La Berge

Rodney Lowe, M.D.

Ginny Solari Mazry

Betsy Riker

Maria Runciman

Edmund Sacks, M.D.

Lisa Smith

BELIEF IN OUR MISSION

Honored Donors

Inge Aberham & Christian

Dorfmeister

Elaine Aldrich

Lillian Aldrich

Toby & Michael Alexander, M.D.

Judith Allen & Susan Seaburg

Amador County Unified School

District

Anderson & Company

Rose E. Anderson

Anonymous

Anonymous Givers Charitable

Foundation

Mr. & Mrs. James Aspden

AT&T United Way Employee

Giving Campaign

Barbara & Marlene Avona

Jacquie S. Baker

Barbara Burnham Trust

Barbara Bargiacchi

Patricia A. Barr

Patte Barry

Bay Area Produce

Tandy Beal & Jonathan Scoville

Thomas G. Beckett

Paul Bellina

Gladyce Berg

Judy & David Berkeley

Myra Berman & Shelly Dobkins

Bittersweet Bistro

Pattie Blade

Karen Blancato

Mr. & Mrs. Tom M. Blankinship

Nancy & Henry Bley

Christine & Ken Bloome

Betty & Bert Bly

Judy Boemer

Arden & David Bogaard

Marlene Bondelie

Phyllis & Louis Bonds

Jane B. Boone

Susie Boone

June Borges

Bosso Williams

Carol Bowie

Jane E. Bradford

Doug Brady

Mike R. Brandy

Mildred Brewster

Dr. & Mrs. John C. Brokaw

Greg Brown

Vivian & Michael Brown

The Brown Family

Sue Brown

Lisa Bruce

Paola Bruni

Burgstrom/Kramer Inc. Realtors, Inc.

Marilyn Cahn & Marq Elliott

Drs. Linda & Anthony Calciano

Marilyn & Andrew Calciano, M.D.

The Bernice Caminata Donor

Advised Fund

Trudy Carlson

Mary Carniglia

Robert D. Carpenter

Becky Carr

Paul M. Carrick

Jim D. Carroll Jr.

Terri & Robert Carroll

Helga Cathrein

Chadmar Snowcreek VI

Management CO. LLC

Charles Schwab Foundation

Susan Cheatham

Greta Chen

Kate & Fred Chen

Angela & Rob Chesnut

Dr. Agnes Chien &

Dr. Howard Nelson

Children’s Hospice & Palliative

Care Coalition

Emily Chorba

Ginny & Dick Clark

Jan Clark

Leah Clark

Dorothy Clarke

Janice M. Cockren

Lin Colavin

Patricia J. Cole

Val Cole & Freny Cooper

Mary C. Collins

Community Health Charities of

California

Congregational Church of Soquel

Michele Conroy

Julie & Alex Conserva

Cathy Conway

Elaine Cook

Diane & Don Cooley

Pat & Myles Corcoran

Donna R. Cornell

Jack Corrigan

Lisa & John Cottle

Margy Cottle

Paul Crabb

Barbara A. Crosser

Cypress AG Consulting

Robert H. Darrow

The Davey Tree Expert Company

John B. De Nault

Delaveaga Nifty Niners

Lucretia Denhardt

Cara DeSimone

Digital Dynamics, Inc

Sharon Dirnberger

Katharine W. Donovan

Linda Donovan

Terri Dougherty

Beverly Douglas

Marilyn & Daniel Droke

Phil Dundas

Pat & Ted Durkee

Jeff Eby

Nancy & Herb Eder

Edward E. & Mary I. Webber Trust

L.P. Eglinton

Buffy & Jim Eichman

Jane Ellis

Diane Elwyn

Melissa Erausquin

Estate of Susan A. Groff

Ralph R. Evans

Bonnie Faraola, Mike Petti &

Families

Iris & Jack Farr

Ann & Joe Ferrante

Ron Fisher

Fleming Family Trust

Naomi Florin-Gosciminski

Lewis R. Foster

Marion Fowler

Sudhir Dass Frankenberg

Douglas I. Franusich

Lesley Franz

Freedom Lions Club

Freund Family Foundation

Friends of Hospice

Timothy J. Gafney

Emily Galli

Curtis Galloway

Gerri R. Gangitano

Margaret F. Garcia

Geo. H. Wilson Inc.

Jean & Pete Gergen

Joyce & John German

Bill Gibson

Sharen & John Gillette

Roger D. Gintert

Judy & Glen Gisel

Giuliani Properties

Isleen Glatt

Dana & Mark Glendinning

Susana & John Glina, M.D.

Siew Huon Gong & EE-Chang Ong

Granite Construction Incorporated

Duffy Grant

Joan Griffiths

Mr. Robert Grimm

Thomas Grove

Kathryn Gualtieri

Cathy Haas

Nancy Haas

Ken Haber

Lupe & Tim Hammill

Kenneth J. Hansen

Christen Hanson

Haro, Kasunich & Associates, Inc.

R. Everett Harris & Susan Shaw

Harris

The Healthy Way

Betty C. Heil

Carolyn Heinrich

Cheryl & John Henriksen

Jane & Will Henry

Heritage Bank of Commerce

Frank S. Hewitt

Hewlett-Packard Company

Foundation

Homegrown Organic Farms

Valerie & John Hopkins

Hospice Pharmacia

Deborah A. Howard

Esther Hughes

Pam & Tim Humphreys

Karla Hutton

Dorothy L. Hyde

IBM Employee Services Center

Ida Toth & Ann B. Hickman Trust

Barbara R. Imrie

Carolyn Irvine

Italian Catholic Federation,

Social Fund Branch 21

J J’s Saloon & Social Club, LLC

Pam M. Jaasko

Bob Jackson

Jean & Mike Jani

Sheri & Lloyd Jennings

Ken Johnson

Diane & Charles Jolissaint

Fred & Jo Lynne Jones

Terrie Kajihara

Susan Kamprath

Pam Kangas

Susan & Stephen Karon

The Katzlberger Family

Catherine Kauuwai

Ardith Kelly

Joseph Kelly

Elizabeth Kerkhove Dunbar

Natalie Kerkhove

Sonja & William Kiely

Robert Knight

John Krischer

Monty & Kevin Ann Kurek

Paula & David Kuty

La Posada Residents Association

La Selva Beach Community

Church

Linda Lafaro-Sulger

Land Analysis Associates

Diane Landy

Lester Lange

Linda N. Larkin

Kristin Marie Larson

Carlene LaRue

The Lazarus Family

Jane Lear

Sharon Lee

William Lehrer Charitable Fund

Jane Lei & Joo-Peng Ong

James Lewis & Dale A. Roche

Josephine F. Little

Earl A. Lofstrom

Loma Prieta Club

Francine & Wayne Lopes

Mary & Jim Love

Sandra C. Love

Rachel & Rodney Lowe

M & V Boulder Creek Liquors

Merrill J. Malvini

Sylvia Manson

Cynthia R. Margolin & Michael

Bentzen

Marinovich Cold Storage

Catharina Marlowe

Ruth F. Martin

John Martine

Stephen C. Martinelli

Joshua Massey & Coworkers

Monica & Craig Matthews

Mr. & Mrs. Robert Mattos

Judy McAfee

Virginia B. McCammon

Michael McCawley

Alexa McCrea

Jacqueline McDow

Bertie & Mike McElroy

Sally Blumenthal- McGannon

Carol D. McGrath

Jan & Richard McKeever

Della & Keith McKenzie

Sarah McNamara

McSherry & Hudson Complete

Insurance Services

Anne & Peter Meehan

Artie Meek

Drs. Charlotte & Jay Meisel

Julia Merlino

Mark Mesiti-Miller

Eugene H. Messerschmidt

Carl R. Mickey

The Miller Family

Marilyn & Fred Miller

Gretchen, Doug & Hillary Miller

Sonia & Francesco Miraglia

Monterey Eye Services

Montevalle Womens Group

Judy & John Moore

The Moore Family

Andrew Moreland, M.D.

Martin Morey

Larry Muir

Katherine Mullikin

Shirley Murphy

Glenda & Thomas Murray

Helen & Jed Myall

Laurie Negro Valledor & Juan

Valledor

Maria & Kelly Nesheim

Amy R. Newell

Marion Newland

Joan Newman

Lynn B. Newsome

Linda & Peter Nicholson

Allison & Paul Niday

Marie Noto

Maria Nunes & Family

David O’Connor

The Oleson-Ruymen Family

Maureen Olin

Maureen J. Olsen

Corie Opperman

Suzanne R. Ortiz

Joan Osborne

Martina & Will O’Sullivan

Pajaro Valley Women’s Golf Club

Elizabeth Parker Anderson &

Tom Anderson

Thelma Parker

Vicki Parry

Margie Paylow

Donita E. Paz

Ruth & Ken Peterson

PG&E Corporation

Dean Pitchford

Sylvie Pohl

Mary L. Polo

Marta Portoles

Lidia & Robet Preble

William L. Price Charitable

Foundation

Quality of Life Publishing

Company

William T. Quigley

Richard Racimora

Really Fit

Juliana Rebagliati

Jaqueline Reed

Bruce Reiss

William M. Resetar

Simone Reynaud

Bud W. Rice

Marylou Riche & Carol Bowles

Frances & Sam Ridino

Betsy Riker & Dave Smith

Shiela & Larry Robertson

Teresa & Roy Robertson

J. Rodriguez

Leslie H. Rosen

Rotary Club of Freedom

Dorothy Ruby

Esther Ruth

Norma & Ed Sacks

Jill Sakamoto

Debbie & Lou Salkind

John P. Sallee

William F. Sampson

Santa Cruz Cancer Benefit Group

Alvin Scarborough &

Jeannine Sirles

Emilia & Roland Schambeck

Royce J. Scherf

Roxzie & Barry Steinberg

George Schlossberg

Carroll Schneeberger

Susan & Howard Schwartz

Scopazzi’s Restaurant & Lounge

Scotts Valley Host Lions Club

Alan L. Searles

Seascape Golf Club

Jude Sennitt

May Seto

The Setzer Foundation

Joan Shapiro

Radha Shapiro

Jamie Shea

Dana & Fred Sheldon

Suzanne Shynne

William, Jack, Thomas &

Michael Silcock

Evie Simon

Anne Singer

Elmer Skoegard

Henry Smith

M. Brewster Smith

Mary Kinzie Smith

Thomas W. Smith

Archie J. Snider

Harold Sogard & Susan Bolle

Sue Sogard

Ginny Solari Mazry

Elaine-Maryse Solari

Claire E. Sommargren

Soroptimist International of

Santa Cruz

Ronald J. Soulek

Jeff Squires

St. John the Baptist Church

Staff of Life

Sterling Underground Construction

Bunny Stillman-Rodoni

Gerry Stombs

Susan Struck

Stephanie A. Suglian

Jackie Sullivan

Wilbert J. Sutter

Ronald Swaim

Nancy & Paul Swartz

Robbin & Steve Sweet

Symantec

Felix K. Tam, M.D.

Dr. & Mrs. Luis Tan

Mark Tarantino

Marge Taylor

The Progressive Insurance Foundation

Pete Thomas

Jeanne A. Thompson

Jim & Barb Thompson

Judy E. Thompson

Kent W. Thompson M.D.

Celia Thompson-Taupin

Gail & Edgar Thrift

Richard Timan

Jevon & Gary Todd

Toyota of Santa Cruz

Richard & Elaine Tozer

Catherine Troche-Scott & Joseph

L. Scott

The Trowbridge Family

Paul Tucker

Audrey Twisselman

Lee Uniacke & Shari Weiser

United Way California Capital

Region

United Way of Snohomish County

Vanguard Charitable Endowment

Program

Ruby Vasquez

Volunteer Center of Santa Cruz

County

The VPS Companies

Diana Walker

Billie Wall

Brenda Waltz

Mr. & Mrs. Richard Wasserstrom

Watsonville Community Hospital

Food Service Workers

William W. Webster

Rachel Wedeen

Norman Weiss

Westcliff Foundation

Mitty & Perry Whitt

Harold Widom

Linda & Brad Wiles

Ingrid Wiley

Steve Willeke

William J. Codiga Family

Foundation

Esther & Charles Wilson

James E. Wilson

Dr. Thomas Windsor

Elaine Winkler

Jill & Jon Winston

Edith R. Wirtanen

Mr. & Mrs. Robert Withington Jr.

Women of Mystery

Sally Territo Wong

Tiffany Worthington

Henry T. Yamate

YLI Santa Cruz Institute #95

Barbara Zeughauser

Throughout the year, community members have demonstrated their commitment to HSCC’s mission and values by giving generously in support of our programming. While contributors who gave $150 or more during 2009/10 fiscal year are honored below, HSCC is humbly appreciative of all our donors whose abiding faith in our work provided funding for our community programs.

Dr. Richard M. Shapiro Legacy Fund, Established 2005

Toby & Michael Alexander, M.D.

Joyce Angell & Randy Rylander

Katherine Aspesi

Helen Aylsworth

Jacquie Baker

Kathy Becker

Elaine & Marcus Bitter

Marilyn & Andrew Calciano, M.D.

Lynne & John Caldwell

Helga Cathrein

Agnes Chien, M.D. & Howard Nelson, M.D.

Ginny & Dick Clark

Elizabeth Clifton

Cathy Conway

Sonia & Tom Deetz, M.D.

Susan Del Rosario

Sharon Dirnberger

William Fennel

Terri Fetti

Friends of Hospice

Susana & John Glina, M.D.

Jane & Will Henry

Suzanne Kerley, M.D. & Doug Hetzler, M.D.

Lorraine Jobst

John King, M.D.

Kristin & George Klein

Michele & Stephen La Berge

Judy Land-O’Brien

Julie Lorraine

Morgan Magid, M.D.

Ginny Solari Mazry

Della & Keith McKenzie, M.D.

Carolyn & Paul Mecozzi

Charlotte Kim M.D. & Jay Meisel, M.D.

Darci & Bill Morris, M.D.

Joyce Nordquist

Shirley & Howard Pickle

Ann Carney Pomper

Paula & Robert Quinn, M.D.

Kathi Loughlin, M.D. & Randall Rae, M.D.

Bud Rice

Camie Rudeen

Norma & Ed Sacks, M.D.

Pam & Nello Santacroce

Joan Shapiro

Kris & Steven Smith, M.D.

Berdell & Mike Spellman, M.D.

Sharon Tapper, M.D. & James Spiegel, M.D.

Phil Yule, M.D.

Toby & Michael Alexander

Judith Allen & Susan Seaburg

Jacquie Baker

Cheri Bianchini/The Healthy Way

Judy Boemer

Marilyn & Drew Calciano

Agnes Chien

Ginny & Dick Clark

Elizabeth Clifton

Anonymous

Val Cole & Freny Cooper

Cathy Conway

Diane & Don Cooley

Mary Culley

Cara DeSimone

Linda Donovan

Linda & Wayne Downing

Phil Dundas

Nancy & Herb Eder

Sudhir Dass Frankenberg

Friends of Hospice

Janet Gluch

Ken Haber

Nancy & Don Houseman

Judi & Philip Humble

Carolyn Hyatt

JoLynn & Fred Jones

Susan Kamprath

Pamela Kangas

Susan & Stephen Karon

Michele La Berge & Russell H. Vague

Judy Land-O’Brien

Mary & Jim Love

Sally Blumenthal-McGannon &

Dr. Michael McGannon

Gail Michaelis-Ow & George Ow

Morgan Magid

Della & Keith McKenzie

Marilyn & Fred Miller

Maria & Kelly Nesheim

Allison & Paul Niday

Martina & Will O’Sullivan

Anonymous

Ann Carney Pomper

Bud Rice

Frances & Sam Ridino

Bob Ridino

Betsy Riker and Dave Smith

Norma & Ed Sacks

Marilyn & Scott Sandow

Elaine-Maryse Solari

Ginny Solari Mazry

Berdell & Mike Spellman

Stephanie Suglian

Barb & Jim Thompson

Kent W. Thompson

Lee Uniacke & Family

ARVD Foundation/Audrey Vizzard

Jan & Jeff Walsh

Rachel Wedeen

Esther & Charles Wilson

Philip Yule

Charles S. Adams Family Trust

Lani (Snyder) & Richard Adams

Toby & Michael Alexander

Judith Allen & Susan Seaburg

Jacquie Baker

John P. Barrett Trust

Estate of Greta Bell

Estate of Ralph H. Brailsford

Anne & Gerald Brown

Barbara Burnham Trust

Lynne & John Caldwell

Kathleen L. Chapman Trust

Agnes Chien

Cathy Conway

Sharon D. Dirnberger

Linda Donovan

Babs & Dave Farrell

Ronaele Findley

Fleming Family Trust

Estate of Edward Garrett Jr.

Wilma Gawthrop

Don M. Gibson Trust

Betty Jo Gouker Trust

Estate of Susan A. Groff

Estate of Mary Lou Grunsky

Estate of Edith Lyle Hamelin

Ida Toth & Ann B. Hickman Trust

Estate of Susan Hinz

Charles & Maj Holtfreter Trust

Bob Jackson

Eugene F. Jensen Trust

Pamela Kangas

Marcia Keith

Estate of William M. Kelly

Miguel Korzeniewicz Trust

Mary Laznibat Trust

Cynthia Margolin

Elizabeth McBain Trust

John Bruce McBain Trust

Estate of Cynthia Mitchell

Gertrude Faye Moore Trust

John F. Morgan Trust

Estate of Anna Marie Nelson

Estate of Paul O’Toole

Sharon Parker

Estate of Dorothy Perry

Ann Carney Pomper

Bud Rice

Ruth Revol Estate

Eva Robinett Trust

Marshall & Marilyn Sachs Trust

Marjorie Secondo Trust

Bernice W. Silverstone Trust

Kathie Sinor

Ginny Solari Mazry

Gloria Jean Stefani Trust

Stephanie A. Suglian Trust

Edith Trembley Trust

Monte Tudor-Long

Michael D. Waitzman Trust

Edward E. & Mary I. Webber Trust

Rachel Wedeen

LEGACY CIRCLE

BELIEF IN OUR MISSION: Honored Donors

Giving meaningfully is a goal that we all strive to achieve. During his life, Dr. Richard Shapiro achieved this distinction and gave deeply to his family, his friends, colleagues and patients. The fund established in his name acknowledges his affinity with end-of-life care and secures his legacy for the community he loved. We thank all those who have made contributions to this fund in the past, and welcome newcomers to this caring endowment.

As our community’s guardians of end-of-life care, Hospice Angels pledge $1,000 or more a year for three consecutive years. Angel contributions aid in the daily functioning of community-funded care such as Transitions, grief support, charity hospice care, and educational initiatives. We are grateful to have the support of our generous Angels.

Foundation Partners The comprehensive programming HSCC provides is made possible by the support we receive from esteemed Foundation partners. We thank you all.

HospiceAngels

Hospice Angels

Bright Horizon Fund at the Community Foundation

California HealthCare Foundation

Catholic Healthcare West

Children’s Miracle Network

City of Capitola

City of Scotts Valley

The Community Foundation of Santa Cruz County

Driscoll’s Charitable Fund at the Community Foundation

East Bay Community Foundation

Finkelman Family Charitable Foundation

The Home Instead Senior Care Foundation

Hospice Foundation of America

Hospice Foundation

Italian Catholic Federation

Monterey Peninsula Foundation

Newman’s Own Foundation

Palo Alto Medical Foundation

R-H Santa Cruz Youth Foundation

Sharanam Foundation

Richard and Mary Solari Charitable Trust

TouchPoint Foundation

United Way of Santa Cruz County

Wells Fargo Foundation

“I could never have cared for Mom without the expertise of every Hospice person who partnered with us to care for her with excellent nursing, kindness and respect. We carried out her wishes at every step of the way. Thank you!”

Leaving a Lasting ImpressionLegacy Circle Gifts Secure Future of End-of-Life CareDuring our lifetimes we are faced with many ways in which to share our gifts with others. Including Hospice of Santa Cruz County in your estate plan is one such opportunity. By giving a planned gift, you can ensure that your loved ones and future generations of community members will have access to the comfort, dignity, and professional end-of-life care that Hospice provides. Joining HSCC’s Legacy Circle may assist you in furthering your financial goals and offer tax advantages and other benefits. Please contact Cathy Conway at 430-3073 if you are considering a legacy gift to HSCC.

PROGRAM 80%

FUNDDEVELOPMENT

3%REGULATORY/COMPLIANCE

3%

GENERAL &ADMINISTRATIVE

14%

PATIENTSERVICE FEE

90%

GRANTS2%

FUND RAISINGEVENTS

2%BEQUESTS2%

CONTRIBUTIONS3%

OTHER1%

Financial Report

Agency Expenses:Program $9,545,385 80%General & Administrative $1,675,427 14%Regulatory/Compliance $386,381 3%Fund Development $341,152 3%

$11,948,344 100%

Agency RevenuePatient Service Fees $10,923,344 90% Contributions $347,237 3% Bequests $248,846 2% Fund Raising Events $267,672 2% Grants $227,755 2% Other $123,201 1% $12,138,055 100%

To the world you may be just one person, but to one person you may be the world.”

—Josephine Billings

We so appreciate your trust.We trust that you will be pleased that HSCC is conserving financial and natural resources. Our website, www.HospiceSantaCruz.org,

now features a listing of our Legacy Circle Members, Dr. Richard M. Shapiro Legacy Fund Donors, Hospice Angels, philanthropic

foundations and those contributors who have supported us with gifts of $150 or more during the year. Please come and visit us.