©2008 tata communications, ltd. all rights reserved data center - leveraging managed infrastructure...
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©2008 Tata Communications, Ltd. All Rights Reserved
Data Center - Leveraging Managed Infrastructure Services
Dec 2009
Agenda
Customer Challenges Growth Drivers Tata Communications strategy
Improving the existing Extension of Services Thought Leadership
Challenges Today Reduced IT Budgets
Do more with less Optimize resources, reduce operational and capital costs
Effective use of Capital Return on capital Build or Buy ? Is building data center or owning infrastructure the best use of money?
Consolidation Reduce footprint to reduce operational costs Deliver services to the end users more efficiently Technology obsolescence and manpower churn
Regulatory and Compliance Highly available and resilient platforms Increased storage and data availability requirements Corporate responsibility of Green IT
Yet deliver services to support business growth
Driving factors for Infrastructure Growth in India Data Centre growth drives
Need to gain Operational Efficiency Managing increasing power costs Green Initiative
Hardware Infrastructure Growth Drivers Maximizing use of Opex Based Models Shift from Device / Component Based SLA to Service Availability SLA Usage Based Model getting extended to Tools and Manpower also
Compute power Growth Drivers Compute provisioning for Average Load as compared to Peak load Compute on Demand for Test and Dev. environment
Growth drivers forming the building blocks for Tata Communications Data Strategy.
©2008 Tata Communications, Ltd. All Rights Reserved
Tata Communications Growth Strategy- Improving the existing
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Global Footprint of Colocation and Hosting Facilities
NORTH AMERICACanada
• Montreal• Toronto
USA• New York, NY• North Alameda, LA• Santa Clara, CA• Portland, OR• Wall, NJ• Guam
UK London 1 Highbridge London 2
EUROPE Lisbon, Portugal Seixal, Spain Derio, Spain
INDIA• Mumbai• Chennai• Delhi• Bangalore• Hyderabad• Pune• Kolkatta
ASIA PACIFIC Shinagawa, Japan Toyohashi, Japan Singapore 1 Singapore 2
~1 Million Square Feet Worldwide
New Build of over 500,000 sq ft of Data Centers and Expansion into South Africa, China and emerging markets
Tata Communications – Your Partner for Today and Tomorrow
Member of Industry Forums like Green Grid addressing challenges of energy use and conservation
Tata Corporate responsibility as group companies address energy challenges, environmental impacts and use of renewable resources across different businesses
Deployment of operational and design best practices in the data centers for efficient use of energy
Green IT
Modular and high efficiency power and cooling systems
Use of free cooling methods in specific areas
Occupancy sensors and optimum lighting in different areas
Deployment of IT infrastructure with efficient power management systems
Physical design and lay out of the floors to minimize losses
………
©2008 Tata Communications, Ltd. All Rights Reserved
Tata Communications Growth Strategy- Extension of Services
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Tata Communications Managed Hosting Services Colocation Services
Cages and Cabinets; resilient and secure infrastructure and facilities
Value Added Services Remote Hands Services Storage Services Backup Services
Managed Hosting Services Managed Servers Managed Storage Managed Backup & Restore Managed Load Balancing Managed Firewalls Virtualization Services Clustering and HA Services Database Management Services Offsite Storage
Hosted Applications Hosted Messaging Hosted CRM
Delivering 24x7x365 Managed Services
Monitor Troubleshooting Restoration Reporting
©2008 Tata Communications, Ltd. All Rights Reserved
Tata Communications Growth Strategy- Thought Leadership
Sever Virtualization – Are You Ready?
Global APA Europe NAM
Already using 26% 13% 23% 40%
Piloting 10% 8% 12% 11%
Aware/Interested 27% 35% 16% 24%
Aware/Not Interested
21% 23% 27% 17%
Not Aware 16% 21% 22% 7%
Don’t Know 1% N/A 1%
Top Industries Utilizing Virtualization Globally
Utilities & telecommunications Media & Entertainment Finance & Insurance Business Services Manufacturing Retail & wholesale trade
Cut hardware costs by up to 50%
Decrease operational costs by up to 70%
Slash overall deployment costs by up to 60%
Achieve rapid, even immediate, ROI
Reduce Cost of Server Infrastructure
Improve Efficiency and Responsiveness
Expressed provisioning of servers
Deploy new applications & services more rapidly
Streamline Data Center Management
Centralize management and monitoring
Standardize computing infrastructure
Virtual Host Architecture
Dedicated Storage Network Infrastructure
Dedicated VM Network Infrastructure
Network-based Firewall Service
Dell PowerEdge Server
Cisco Catalyst Switch
NetApp FAS (Active-Active)
Tata Communications Virtual Host Service Infrastructure – India
ESX Host 1 ESX Host 3
ESX Host N
Common VMware Management Infrastructure
VMware ESX Server Farm Infrastructure
Internet/MPLS
Cisco Catalyst Switch
ESX Host 2 ESX Host 4
Active Directory and DNS Infrastructure
Managed Shared Symantec Netbackup Server and Tape Library Infrastructure
Virtual Center Management Server and License Server
VMware VCB server and NetApp Snap Manager for VI
Mullti-terabit Storage Capacity
Thin Provisioning and De-duplication Ready
10 GB N/W
Virtual Host – Commercial Model
FeaturesVirtual Host
BronzeVirtual Host
Silver Virtual Host Gold
CPU (Intel/AMD) 1.0 GHz single Core 1.5 GHz Single Core 2.0 GHz Single Core
Virtual Server Memory (Committed) 1 GB 1.5 GB 2 GB
Virtual Server Memory (Burstable) 2 GB 3 GB 4 GB
Virtual Server Disk Space 50 GB 100 GB 100 GB
RAID Enabled Yes Yes Yes
IP Connectivity Data Transfer (GB/month)50 100 150
Extra Data Transfer charged per GB per month
Additional Features IP Address and DNS Record Services
VMware Virtualization Technology
Managed Network-based Firewall
Antivirus for Windows
Backup Services
Multiple Operating System (Windows/Linux)
Remote Control for your Virtual Server
Automatic Security Updates & Patch Management
24x7x365 Online Support (Web / E-Mail / Phone Support)
99.5% Uptime Guarantee (Service Level Agreement)
Public Resource Services
Customer uses a shared, multitenant infrastructure for maximum flexibility
As the hardware assets are multitenant, customer has flexibility to scale up and down
Customer purchases instances only, no need to reserve compute resources
CPU resources can be oversubscribed, or virtually dedicated to an instance for different Quality of Services
All shared resources are controlled and automated via the Cloud Services portal
16MPLS Service
TATA Managed Services Cage
Shared Compute Resources
Shared Firewall Services
Shared Storage Services
VPN
Internet
Customer A Customer B
Customer A Customer B
Customer A Customer B
Customer A Customer B
Dedicated Compute Instances
Pros:
Maximum flexibility for capacity increase and decrease
No commitment required, terminate services when no longer needed – pay for what you use
Cons:
Solution cannot be customized, it is what it is Shared security solution and shared resources have
the potential for other customers affecting QoS
Virtual Private Resource Services
Customer has their own virtually dedicated infrastructure within a physical multi-tenant environment
As the hardware assets are multitenant, customer has flexibility to scale up and down on a monthly/weekly basis
Virtually dedicated compute resources are purchases as whole nodes or GHz resource pool
The hardware is within the TATA Managed Services Cage and equipment supports other customers but resources are virtually dedicated
All services are controlled via the Cloud services portal
TATA Managed Services Cage
VPN
Internet
Customer A Customer B
Customer A Customer B
Customer A Customer B
Virtually Dedicated Compute
Resources
Customer A Customer B
Dedicated Compute Instances
Virtually Dedicated Firewall
Virtually Dedicated Storage
Pros:
Increased customization and QoS over public resource services
Larger business can pool resources for decreased unit cost over public cloud
Cons:
Longer term commitment required (week or month) vs public resource services
Larger minimum requirement vs public cloud