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ATHN DATA SUMMIT DISASTER

PREPAREDNESSJULY 31, 2008

PANEL MEMBER - JOY MAHURIN

COMPREHENSIVE BLEEDINGDISORDERS CENTER

CONTINUITY PLANNINGAND

DISASTER RECOVERY

PLANNING PROCESS

Revised June, 2008

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CONTINUITY PLANNING AND DISASTER RECOVERYINDEX

PREPAREDNESSBusiness Impact AnalysisCritical Operations-Pharmacy, Patients, Bill/ReimbPrevention Guidelines

EMERGENCY PLAN Communication Phone TreeCyber SecurityRecords Back-UpPlan to Stay in BusinessEmployee Emergency Contact ListShelter in PlaceEmployee Evacuation Responsibility PlanEmergency Supply List

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BUSINESS RESUMPTION PLANBusiness Resumption Plan Overview

TEAM RECOVERY STEPSNotification Call/Check List (information to be given)

VENDOR LIST

PATIENT NOTIFICATION

INSURANCE INFORMATION

LICENSESList of Pharmacy Related LicensesList of Staff Licenses - Copies of Licenses Available from Disaster Recovery CD

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BUSINESS IMPACT ANALYSIS

The following natural and man-made disasters most likely to impact the business operation of NAME OF CENTER are:

FireTornadoFailure of computer serverFailure of system software / application softwareVehicular accidentElectrical failure

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The following people will participate in emergency planning and crisis management:

Executive DirectorAdministrative AssistantReimbursement Specialist

The NAME OF CENTER building management will participate in space allocation for our emergency planning:

NAME OF FIRM

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The following is a prioritized list of CENTER’s critical operations, staff and procedures we need to recover from a disaster:

Operation Staff in Charge Action PlanPharmacy Services NAME See AttachedCBDC Patient CareNAME See AttachedCBDC Billing/Reim NAME See Attached

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PHARMACY SERVICES – CRITICAL OPERATIONS

In the event of a disaster to the Pharmacy, critical functions such as all information, processes,

activities, equipment and staff needed to continue operations have been identified.

SPECIALIZED EQUIPMENT USED IN THE PHARMACY

Refrigeration system, Telephone, ComputerPrinter/Label Printer, Weight Scale, Drug ScaleNumber Stamp, Calculator, Misc. Office ItemsLEAD TIME FOR REPLACING SPECIALIZED

EQUIPMENTPHARMACY OPERATION OFF-SITE MINIMUM STAFF AND FLOOR SPACE NEEDEDEMPLOYEES TRAINED TO CARRY OUT

PHARMACY RESPONSIBILITIES

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CBDC PATIENT CARE – CRITICAL OPERATIONS

In the event of a disaster to the Patient Care, critical functions such as all information, processes, activities, equipment and staff needed to continue operations have been identified.

SPECIALIZED EQUIPMENT USED FOR PT CAREDEPARTMENTAL FUNCTION WITHOUT ON-LINE

ACCESS

MINIMUM STAFF AND FLOOR SPACE NEEDED TO CONTINUE OPERATIONS OFF-SITE

SPECIAL FORMS/ SUPPLIES NEEDED FOR PT CARE

EMPLOYEES TRAINED TO CARRY OUT NURSING RESPONSIBILITY

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BILLING AND REIMBURSEMENT – CRITICAL OPERATIONS

In the event of a disaster to the office, critical functions such as all information, processes,

activities, equipment and staff needed to continue operations have been identified.

SPECIALIZED EQUIPMENT USED FOR B/ALEAD TIME FOR REPLACING EQUIPMENTDEPARTMENTAL FUNCTION WITHOUT ON-

LINE ACCESSMINIMUM STAFF AND FLOOR SPACE

NEEDEDSPECIAL FORMS & SUPPLIES NEEDED

EMPLOYEES TRAINED TO CARRY OUT BILLING AND REIMBURSEMENT RESPONSIBILITIES

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PREVENTION GUIDELINES

• Keep areas clean and free of obstructions and fire hazards.

• Implement a “clean desk policy” by removing loose paper from desk tops to files at the end of the work day which can reduce loss due to fire.

• Eliminate any obviously overloaded electrical circuits. Prohibit use of non business electrical appliances.

• Turn computers off at the end of the workday.• Inspect for fire safety, ensure compliance with fire

codes and regulations.• Install and regularly service smoke detectors and fire

extinguishers.• Establish system for warning all employees.• Put a process in place for alerting the fire dept. • Plan and practice how people will evacuate.

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EMERGENCY PLAN

DEVELOP: A PHONE TREECYBER SECURITY PLANPROTECTION PLAN FOR SOFTWAREPLAN FOR BACK-UP COMPUTERSRECORDS BACK-UP PLANEMPLOYEE CONTACT INFORMATIONBOARD MEMBER CONTACT INFOON-SITE ESCAPE/SAFETY PLANEMERGENCY SUPPLIESNOTIFICATION CALL/CHECK LIST

SELECT: PERSON IN CHARGEALTERNATE PERSON IN CHARGERECOVERY TEAMFIRM USED TO LOCATE ALTERNATE

LOCATION

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BE SURE TO UPDATE YOUR WEBSITE WITH ANY NEW TEMPORARY INFORMATION:

NEW ADDRESSNEW PHONE NUMBERSNEW FAX NUMBERAFTER HOUR NUMBERS

COMING SOON: ABILITY TO ORDER FACTOR/SUPPLIES ON-LINE

SECURE E-MAIL REQUIRING PATIENT ACCOUNT NUMBER