2007 mvle annual report
TRANSCRIPT
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F i scal Year
July 1, 2006
Ju ne 30, 2007
A n n u A l R e p o R t
Crra Hadqarrs
7420 Fullerton Road, Suite 110Springfield, Virginia 22153(703) 569-3900(703) 569-3932 Fax(703) 569-0170 TTY
Rehab Centers
7405 Boston BoulevardSpringfield, Virginia 22153(703) 569-3900(703) 569-3932 Fax(703) 569-0170 TTY
3855 Centerview Drive, Suite 100Chantilly, Virginia 20151(703) 796-9602(703) 796-9615 Fax(703) 569-0170 TTY
www.mvle.org
#8257
MVLE is an equal opportunity employer.
MVLE is a 501c3 not for profit organization.
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Inc. is thrilled to commemorate the successachieved from our 36th year of providingcreative and coveted employment and support opportunities for adults living with
disabilities. As we reflect on Fiscal Year 2006-07, we invite you to celebrate with us the accolades of yetanother year of growth in MVLEs vibrant history. Unprecedented thresholds were reached this year asMVLE positioned itself on the front lines of the Vocational Rehabilitation Industry:
Office Exansion: The recent acquisition of additional office space on Fullerton Road and BostoBoulevard extended future center-based rehabilitation and employment opportunities.
www.MVLE.or: The launching of MVLEs new website broadened Information Technology anMarketing capabilities.
CARF Accreditation: MVLE received its third consecutive 3-year CARF accreditation, includinexemplary conformances for its performance evaluation system and for embracing the spirit andintents of individuals rights.
Community Emloyment: MVLE increased job options by opening four new CommunitEmployment Services sites.
Rehabilitation Services:MVLE expanded its rehabilitative services to Arlington CountCommunity Services Board by procuring a janitorial and car wash services contract for the Arlingto
Department of Environmental Services.
Diital Mailin: MVLE pioneered this new line of business and was chosen as the NISH East Coasdemo site.
Medicaid Waiver Increase: Through collaborative advocacy efforts to the State Assembly, the ARCof Northern Virginia, VaACCSES, MVLE and other CRPs secured a 15% Northern Virginia ratdifferential for Medicaid Waiver.
In addition to organizational accomplishments, MVLE-served individuals experienced record-breakingsuccethis year, including wage, productivity and Individualized Service Plan goal achievements:
$10.52: The average annual wage earned by individuals in the Individual Supported Employmenprogram increased by over 10 cents from last years average. (MVLE-employed individuals averagannual wages equaled a total of nearly 2 million dollars!).
29%: The productivity average of individuals in the center-based Production program reached thall-time high during the 4th Quarter of the fiscal year.
78%: Individuals in Community Employment Services increased their Individualized Service Plagoal completion average by over 10% since the previous year.
MVLEs focus was redefined this year through our strategic planning process as we adopted a revised missionvision and values and prepared to launch our FY 2008-10 Strategic Plan. As we expanded our personal anprofessional support options for adults with disabilities, our services became increasingly specialized and viabl
to a larger population in our community. While we showcase with pride the ground we gained over a mertwelve months as we aimed to be the organization of choice, we also humbly acknowledge that without youvalued stakeholder, such successwas impossible. It is with high regard and appreciation for the partnership wshare with you that MVLE celebrates our thirty-sixth year ofCreating Futures, One Person at a Time.
Ap P-K, PresidentFak D, Chairman
I f o n e a d v a n c e s c o n f i d e n t l y i n t h e d i r e c t i o n o f h i s d r e a m s
a n d e n d e a v o r s t o l i v e t h e l i f e w h i c h h e h a s i m a g i n e d , h e
w i l l m e e t w i t h a S U C C E S S u n e x p e c t e d i n c o m m o n h o u r s .
- Henry David Thoreau
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T H E M V L E D I F F E R E N C E . . .
It is better for a flower to bloom late than never to bloom at all. Andre Ash believes these
wise words proclaimed by his Grandmother when he was a child are an accurate depiction
of his lifes journey over the past 54 years.
Andre was born and raised in the DC metro area. At
the age of seven, Andre was first introduced to drugs.
He experimented with different substances as a teenager
and dropped out of high school after tenth grade. He
spent the next ten years in and out of jail for drug use
and continued to abuse substances while in a three-year
drug rehabilitation program. Andre served his final jail
term at the age of 26. For the next 20 years of his life, he
struggled to earn a living by working various construction
jobs, while constantly fighting his addictions.
In 1999, Andres grandmothers prophecy was fulfilled:
his life began to bloom. Andre recalls the morning in July
that he awoke at a bus stop with no recollection of the
previous night: I just knew I couldnt live like that anymore; I decided to change my life.
Andre walked immediately to Social Services to seek help. Social Services referred him to
the Mens Day Support Detoxification Facility in Alexandria. It was at the Detoxification
Recovery House that Andre found freedom from his addictions and began working at Best
Car wash.
Six months later, Andre yearned for a better job. The Recovery House connected him with
DRS, who referred him to MVLE. In October, 2000, MVLE Employment Consultant Jeff
Lumpkins secured Andre a job as a custodian for the NISH contract at Ft. Belvoir. A mere
eight months later, Andre was promoted to a supervisory position. In 2003, Andre became
an Assistant Project Manager, and in 2004, Andre worked his way to the Project Manager
position that he currently holds. MVLEs 33 Ability One- (previously NISH) employed
individuals boast the highest wages of all MVLE programs, with an average of $10.52
earned per hour in FY 2007. Andres salary is now more than double what he made at Best
Car Wash, and he enjoys health and retirement benefits as well. 2007 marks the ninth year
that Andre has been clean from drugs and the seventh year that he enjoys a career at hislongest-held place of employment!
When asked how MVLE has helped him in his personal and professional journey, Andre
explains that MVLE staff trusted him and displayed confidence in his job performance. If
he ever needed help or support, Andre felt comfortable calling Jeff, Pearle Whitaker, or any
of the other MVLE employees with whom he worked. Andre praised MVLE for its family
atmosphere and for truly living its mission. We at MVLE are proud of Andre and his
accomplishments, and we will forever boast of the personal and professional successes he
enjoys from his fully-bloomed life today.
O U R S T O R I E S O F S U C C E S
Rekha Arthurs ten years at MVLE have been an embodiment of the organizations mission,
vision and values. When entering MVLEs services in 1997, Rekha was transparent about
her desire to work in the community. Unfortunately, her first two jobs in Community
Employment Services and Community Access were unsuccessful matches; Rekha struggled
with behavior issues that kept her from maintaining community employment.
Rekha did not give up hope of finding her perfect
job, however, and MVLE did not give up on
Rekha. Living their corporate-held values of respect,
opportunity, diversity, integrity and success, MVLE
staff proposed Rekha try center-based employment in
the Production program. While Rekhas performance
skyrocketed in Production, where last years
productivity average of the programs 75 individuals
was 21%, she remained unhappy, for she yearned to
earn more money and work in the community.
At this time in MVLEs history, an exciting
opportunity arose in Community Access: a custodial
contract opened at Mt. Vernon Presbyterian Church. MVLE staff decided to give Rekha
the opportunity to work again in the community. They set personal and professional goals
to prepare her for the transition. Rekha resolutely faced the
challenge; she was determined to meet her goals, and soon
her behavior began to drastically improve.
As Rekha transitioned into her new Community Access
job, she developed friendships with her peers. She worked
hard and increased her wages. She began to reverse her
previous behavior problems; in fact, since she began working
at Mt. Vernon Presbyterian Church, not one incident
report for her has been completed. She is now a top
performer in Community Access, where the average wage
of its 49 individuals was $2.31 in FY 2007, and the average
productivity today is 35%. Most importantly, Rekhas
personal and professional successes have increased her sense
of self-worth she takes great pride in her work. Rekhas
journey is a microcosm of the MVLE difference: a tenacious
commitment to creating the futures for which adults with
disabilities desire.
A n D r e A s h r e K h A A r t h u r
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O U R S T O R I E S O F S U C C E S S
Matthew has grown into a strong young man. He has learned to respect his co-workers, take
pride in his work, and work as a member of a team (Debra Briscoe, job coach).
Thirty-five-year-old Matthew Johnson, more affectionately known as MJ, was not always
so fond of his job, supervisors or peers. In 2003, when he began working in Community
Employment Services (CES) at Greenspring Village, a retirement community in Springfield,
he was assigned dishwashing duties with demands
that became too taxing for him. He responded by
resisting authority and ignoring directions. However,
such challenges only illuminated one of MVLEs
distinguishing characteristics the provision of
creative and individualized employment and supportopportunities. As a solution, MVLE staff re-assigned
him to cleaning pots and pans, a task that was more
conducive to Matthews interests and needs. As
Matthew excelled in his job skills, he felt good about
himself, and his attitude changed. At approximately the
same time, he was assigned a new job coach (Debra),
whose firm, yet encouraging coaching style contributed
to Matthews increasing job success. Today Matthew
is so confident in his work abilities that he is often
heard saying, Im the man; I can do it! Matthew
now also occasionally works as head dishwasher, the
very job that was too arduous for him when he first
arrived at Greenspring. He excels at delegating duties
and leading by example.
After talking to Matthew, it is easy to understand why
his MVLE experience is a success story. Not only
has his increased job performance contributed to the
44% average productivity and $3.47 average hourly
wage of the 138 individuals in CES during FY 2007,
but his positive attitude and team-focused mentality
have helped his department to achieve the greatest
Individualized Service Plan goal completion out of
all programs last year an average of 78%, which is a
10% improvement from the previous year! Matthews
exuberance for his job, friends, family and life, as well
as his stellar performance in CES, are the exciting
results of the MVLE difference at its best!
M A t t h e w J o h n s o n o u r M i s s i o n
To create futures one person at a time for people with disabilities through employment andsupport services.
o u r V i s i o n
Utilizing best business practices, MVLE will encourage personal and professional growth forpeople living with disabilities.
o u r V A l u e s
MVLEs values are: Respect, Opportunity, Success, Diversity, and Integrity
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W H O W E S E R V E
W H O W E A R E
tyPes oF eMPloyMent Percent
Mag ad Ffm 30%
Dga sag ad Mag >1%
Jaa/cag 18%
hpa 25%
F/npap D 8%
lad Maagm 18%
PriMAry DisAbility oF inDiViDuAls serVeD Percent
Dvpma Da 95%Ma Da 3%
o 2%
chArActeristics oF MVle eMPloyees
49% av 8 m a f xp fd
M D spp Pfa av mpd MVle f
v 3 a
68% f MVle mag av pmd fm f aff
whAt our eMPloyees liKe best About MVle
56% k m vg v a a g
f d mg!
42% k k /d qa f j!
28% k pa ffg k g m ak da af da!
28% k MVle m ad va kp m mmd j!
22% k -k a pa f kg a MVle!
S T R A T E g I C A C C O M p L I S H M E N T
inDicAtor 2005 2006 200
G v a a d s a r p
bad Board Member Recruitment +3 +1 +2
Pfma Turnover 0 0 -1
sa Our Voices Count Sponsorship YES YES YE
rp Staff Participation in United Way Drive YES YES YE
c p a c a p a a d s
VVolunteer Hours 240 880 1,0
Pgam Number of Volunteers 34 125 19
saf ad Number of Human Rights Complaints 0 0 0
s Breeches in security (information & data management) 0 0 0
Average Number of Days between Workers - 18.9 19
Compensation Incidents
F a
Fa Contributions as a Source of Funding .7% .8% .8%
Aa Revenue from Production Services (Sales) 31.8% 30.8% 29.1
s a f f D v p m
c f Number of Staff Employed 140 151 15
tamk Staff Turnover Rate - 30% 21%
Average Number of Annual Promotions - 6 11
Average Number of Annual New Hires - 54 38
s v
Qa f lf Number of Individuals Served by MVLE 452 498* 45
Number of Individuals Employed by MVLE directly 308 327 34
Client Retention Rate 93% 91.4% 92%
Wages Paid $918,468 $1,081919 $1,183
Goal completion rate 60% 63% 70%
* includes individuals who assessed at MVLE but did not receive long term employment
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M V L E V O L U N T E E R p R O g R A M
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V O L U N T E E R O F T H E Y E A R
V O L U N T E E R p R O g R A M O F T H E Y E A
MVLE has gained partnerships with several long-serving volunteers whose contributionsand loyalties are invaluable. Oney Burton is one such reliable volunteer who has beenserving with MVLE for 15 months. She currently leads the reading program in Chantillywhere every Wednesday she reads to individuals in the Personal and Social Services andCommunity Access programs. Oney has also volunteered for many of MVLEs specialevents, such as the Annual Golf Tournament and the volunteer fair. She has helped
center-based staff host activities by grillinghamburgers for an Independence Day celebrationcook-out and Emceeing a fashion event. Her son,Arthur, who has developmental disabilities and isemployed by MVLE, is one of the driving forcesfor Oneys whole-hearted dedication to MVLEsmission. Oney explained, Its very important forme to give back because so much has been given tomy son. This year, because of Oneys selfless serviceand dependability, Volunteer Coordinator SabrinaGibson nominated her for the Fairfax CountyVolunteer Service Award; Oney was honored as anominee at the annual awards ceremony breakfast.
MVLE currently implements five volunteer programs:pet therapy, art therapy, music therapy, reading, andsocial lunch hour. While it is difficult to identifywhich program the individuals enjoy most, pettherapy is one of the widespread favorites. TammyCombs, a participant of Springfields Personal andSocial Services says, I love pet therapy. I like to patItsy and Bitsy. Susan Wilke, who is also enrolled
in PSSG, states, I like Maisie with all that hair!Pet therapy is one of the first volunteer programsVolunteer Coordinator Sabrina Gibson createda couple of years ago in response to individualsexpressed interest in animals. Currently, fourladies from Greenspring Village, a local retirementcommunity with which MVLE has a businesspartnership, bring their dogs to Springfield each month for individuals to pet and hold.Individuals in Chantilly also enjoy this popular program; they look forward to visits fromPete Barnes of Pets on Wheels and his dog Murphy, a St. Bernard.
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s o u r c e o F F u n D s
u s e o F F u n D s
Drs $141,100 14%
csbs $4,536,927 447%
Va Md a d $2,3 73, 212 23 4%
c $85,385 8%
Pd sv $2,955,776 291%
o $49,538 5%
c sv $3,891,996 388%
cmm empm sv $1,814,006 181%
Pd sv $2,580,705 257%
Maagm ad Ga $1,745,615 174%
F i n A n c i A l h i G h l i G h t s
r e V e n u e
e X P e n s e s
Pgam sv $7,051,239 695%
Pd sv $2,955,776 291%
c $85,385 8%
o $49,538 5%
P $7,307,401 728%
opa $1,502,418 150%
eqpm/spp $943,777 94%
o $278,726 28%
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B O A R D O F D I R E C T O R S
oFFicers
Vice PresiDents
PresiDent
Directors
b Fak D
ChairmanFinancial Planner, Chairman-Audit Committee
K ha
Former Secretary
Special Assistant for Manufacturing Programs
U.S. Census Bureau
J Apa
Vice Chairman
Senior Partner, The Capital Group, Audit Committee
Mak b
SecretaryColonel, United States Army Retired
Chairman-Board Governance
Ga bj
Treasurer
US Department of Agriculture, Chair of Finance
b DMaa
Vice President of Business Services
eza s
Vice President of Performance & Development
J-e MQad
Vice President of Administration
Ka Ad
Vice President of Program Services
Ap P K
Ka r
Realtor/ Parent
Chairman Legislative
Committee
Ga sa
Security Consultant
Performance & Development
Committee
rad b
Personnel Management
Specialist, Retired
HR Committee
Pgg Fg
Business Operator/ Parent
HR & Legislative Committee
ca cfa
OB/GYN Physician
Legislative Committee
Pa sg
Market Risk Analyst-PES
IT Committee
s Md
Principal, Edge Commercial
Chairman of Business
Development Committee