2007 annual report
DESCRIPTION
2007 annual reportTRANSCRIPT
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�Increasing Efficiency... Exposing Fraud
3 MessagefromtheAuditor
4 2008StrategicPlan 8 ExecutiveSummary10 InvestigativeDivision
18 ManagementServices& NongovernmentalComplianceDivision
21 PerformanceAuditDivision
25 InformationSystemsAuditDivision
27 FinancialAuditDivision
29 GeneralAdministration
32 AppendixA
39 AppendixB
40 ContactInformation
Contents
AnnualReport2007|Contents
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�Increasing Efficiency... Exposing Fraud
AnnualReport2007|MessagefromtheAuditor
The Office of the State Auditor (OSA) has been labeled “the taxpayers’ watchdog,” andwithgoodreason.NorthCarolina’sConstitutionrequirestheStateAuditortoproactivelyevaluate State agencies in terms of the efficiency and effectiveness of their use of public
resources. North Carolina General Statutes expand on this mandate and commission the StateAuditor to determine whether programs effectively serve the legislative intent, and investigateallegations of “misfeasance, malfeasance or nonfeasance” of those receiving State money. I takethesepowersandresponsibilitiesasaseriouschargeinthefulfillmentofmyroleasStateAuditor.Buildingonlastyear’sefficiencygains,IhaveappointedanexperiencedseniorauditorintoaQualityControlpositiontoensurethatOSAdeliversauditsandreportswithefficiency,expertiseandconsistency.Financialaudits,whichcomprisethebulkoftheworkwedo,provideaccurate“input”measuresbutlackafunctiontomeasure“outputs,”i.e.,aprogram’sperformance.Tofullymeasurethe“efficiency”and“effectiveness”oftheState’suseofpublicresources,personnelhavebeenrepositionedinarisk-basedrealignmenttoareasofgrowingrisksuchastheneedformorescrutinyovertheState’sgrantstonon-profits,andthemeasuringofactual“bangforyourbuck”performanceofambitiousStateprogramsandentitlements. CentraltoOSA’smandateas“thetaxpayers’watchdog,”wearefocusingonourInvestigativeDivisionandtheStateAuditor’sHotlinein2007and2008.WiththenewheadofourInvestigativeDivisionpossessing federal law enforcement experience, we are building an Investigative Task Force (ITF)comprised of auditors and staff from Investigative, Performance, Nongovernmental Compliance,Financial and Information Systems divisions. Armed with the mission to investigate fraud, wasteandabuseofStateresources, theITFwill scrutinize the“moneyflow”throughStateagenciesandprograms and will steer their focus towards areas of “high risk” for such fraud, waste and abuse.Actingas a channel throughwhich local citizens’ tipswillflow to the ITF, theOSAwillpromotetheStateAuditor’sHotlineincarefullytargetedpublicserviceannouncementsontelevision.CurrentplansaretoconcentrateonmediamarketsthatcontainhighconcentrationsofStateemployeeswhowouldlogicallybethemostknowledgeableaboutfraud,wasteorabuseofStateresources. The OSA has a critical mission in the functioning of State government. I recognize that thefoundationupholdingthesepowersistheresponsibilitytoourtaxpayerstofairly,consistentlyandindependentlyevaluateStategovernment’suseofpublicresources.Clearly,theAuditor’spowersarederivedfromStatestatutesandtheConstitution,buttheAuditor’sresponsibilitytothepeoplearisesoutofbeingindependentlyelectedandentrustedtoensuretheirtaxdollarsareproperlyspent.Sincerely,
MessagefromtheAuditor
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� Increasing Efficiency... Exposing Fraud
TheOfficeoftheStateAuditoroccupiesauniquepositioninStategovernment.The North Carolina Constitution,
State statutes and the public trust require andexpect the OSA to fairly, consistently andindependentlyactas“thetaxpayers’watchdog.”This strategic plan describes how OSA willperformthiswatchdogfunctionin2008.
Investigative Division
If the OSA is the taxpayers’ watchdog, then
the Investigative Division is the watchdog’s keen
sense of smell. Through citizens’ tips fed to the
OSA through the State Auditor’s Hotline, the
Investigative Division detects and exposes fraud,
wasteandabuseinStategovernment.
In2008,theInvestigativeDivisionwilloperate
undernewleadership.Buildingonthefinework
done in the past, the new Director will use his
professionalexperiencetotakeinvestigationsina
newdirection.Withhisexperienceininvestigating
white collar crime such as political corruption
andfinancialfraudfortheFBI,andexperiencein
identifyingconflictsofinterestandaccountability
issuesfortheStateEthicsCommission,theDivision
willbeabletodiscovernewleadsandopenmore
doorsinsideandoutsideStategovernment.
Investigative Task Force
Building on the team-centered approach in
2006-07, the OSA is launching a new entity
labeledtheInvestigativeTaskForce(ITF).Ledby
thenewheadoftheInvestigativeDivisionandthe
DeputyStateAuditor,theITFisdesignedtosteer
investigationswhenadeeperveinoffraud,waste
orabuseisdetectedwhileusingstandardauditing
techniques. Being comprised of auditors and
staff with investigative, performance, non-profit
compliance, financial and information system
backgrounds, the ITF will be well positioned to
follow “risk-based” leads and then drill down
to the source of fraud, waste or abuse of public
resources.
Hotline
FortheOSAtofullyfunctionas“thetaxpayers’
watchdog,” we need eyes and ears to detect the
occurrence of fraud, waste and abuse of public
resources in our communities. As mandated by
State law to “periodically” publish the hotline,
OSA plans to launch a statewide television ad
blitz. This blitz will consist of 30 second public
serviceannouncementsdesignedtopublicizethe
StateAuditor’sHotline,andwillbegin inthe fall
2007. By advertising the State Auditor’s Hotline,
wemultiplythenumbersofeyesandearsinNorth
Carolina’s communities and equip them with a
tooltoenactpositivechangeinStategovernment.
Management Services and
Nongovernmental Compliance Division
(MS&NGCD)
The process of issuing State grants to non-
profits (grantees)andenforcingcompliancewith
Statelawhasbeenanareaofgrowingconcernto
thepublic,and isanareaof increasing focus for
OSA.Wehave foundthatmostgranteeswant to
comply with their grant requirements but some
2008StrategicPlan
AnnualReport2007|StrategicPlan
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lacktheskillsorknowledgetodoso.Toincrease
compliance and streamline the process in 2008,
OSA will focus on implementing the Grants
InformationCenter(GIC)onlinereportingsystem.
SuccessfulimplementationoftheGICsystemwill
greatly increase the accuracy and the timeliness
of the grant’s data to all interested parties, while
significantly decreasing the workload of the
grantees,thefundingagenciesandtheDivision.
Training
Training is an important function of
MS&NGCD and the OSA plans to improve its
efforts in 2008 by offering both live and online
grantstraining.Plansaretoconductaminimum
of6livesessionspermonth,inadditiontosetting
up and offering online courses in an e-Learning
format.Animportantpartoftrainingisproviding
informationtogranteesandfundingagenciesthat
isrelevanttotheirparticularcircumstances.Con-
sequently,theOSAissuesquarterlyBestPractices
newsletters to all grantees and funding agencies,
providesresearchandreportingassistanceviatele-
phoneandemail,andprovidesgranteesandfund-
ingagencieswithonlinegrantreportingdocuments
and formats dictated by the reporting statutes.
Compliance Reporting & Examinations
Eachgranteethatacceptspublicmoneyshould
be eager to show how that money was spent for
thepublicgood.Compliancereportingisameans
foreachgranteetoembracetransparencyandtake
prideinfulfillingeachobligationunderStatelaw
and within their grant’s requirements. Moreover,
thesubsequentprocessingofcompliancereports
isanimportantbenchmarkinhoweffectiveOSA
is at upholding compliance and accountability.
Ourgoalfor2008istocontinueeffortstoreduce
thenumberofnoncompliantgrants.
Occasionally, circumstances produce the need
foramore in-depthaccountingofagranteeand
its stewardship over its State grant. As a result,
theOSAbeganaprocessofgrantexaminationsin
June2006.ForFiscalYear2007,OSAinitiated25
grant examinations (21 completed) that resulted
in OSA recommending repayment of $419,000
ingrantfunds,equaltoanaverageof$20,000per
examination. The number of these examinations
may increase in 2008 to include as many as 40
reportsbytheendofthatfiscalyear.Furthermore,
the OSA plans to conduct separate monitoring
examinationsof fundingagencies.TheDivision’s
goalistocomplete12separateagencymonitoring
examinationsbytheendofthenextfiscalyear.
Information Systems Audit Division
Informationisthecommodityofthetwenty-first
century.TofulfillOSA’sconstitutionalmandatein
theinformationage,theOSAdeploysitsISAudit
Division using a blend of savvy technology and
traditionalauditingskills toconfirmtheefficient
and effective use of public resources in State
government.
Strategic Reviews
OneoftheDivision’smostpromisingnewtools
istheStrategicReview(SAR).In2006-07,theDi-
visionusedSARstoexposealmost27,000invalid
SocialSecurityNumbersin6separateStateenti-
ties.PerpetratorsusedtheseinvalidSSNstoeither
gainStateemploymentorobtainvalidStateidenti-
fication.Usingthissuccessasaspringboard,OSA
planstoconductmoreSARsin2008onavariety
ofissuesnotlimitedtotheuseofinvalidSSNs.
NorthCarolinaOfficeoftheStateAuditor
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6 Increasing Effi ciency... Exposing Fraud
IWAYS Pilot
Streamlining the flow of information in the
digitalageisessentialtoperformingaccurateand
timelyreviews. In2007-08,OSAisconductinga
pilotprojectusingtheIWAYSinterfacetodirectly
access agencies’ data through an encrypted
informationtunnelwiththeabilitytoretrievethat
dataondemand.Th issystemoffersaseamlessflow
of informationasopposed to thecurrent system
ofamanual“cutandpaste”operationbyagency
personnel.
Increasing the frequency
of access to information
is an additional benefit of
IWAYS. Currently, extract
files are obtained annually
by OSA’s IS Audit Division
who then hand-off the files
totheFinancialDivisionfor
theiranalysis.WithIWAYS,
the IS Audit Division can
directly access the needed
information in real time
or on a consistent periodic
basis(e.g.,monthly).
Data Mining/Warehousing
Accessing information on site can stall audits
and investigations and disrupt an agency’s
operations. In consultation with a national data
mining expert from Brigham Young University,
theOSAbegandatamininganddatawarehousing
information on its own computer servers to
remove every obstacle in the path of progress.
Going into2008, the ISAuditDivision ispoised
toconductoperationssuchastrendanalysisand
fraud routineson largechunksofdata thathave
been mined and warehoused. Once this project
is complete, the OSA will be able to investigate
suspicioustrendsinanagency’sfinancialreceipts,
expenditures,andpayrollexpenses,andrunfraud
routinesonuniquedataprofiles.
Performance Audit Division
Compared to other OSA divisions, the
Performance Audit Division is uniquely
engineeredtoevaluatewhetherStateprogramsare
reaching their goals. OSA
has been able to shift some
of its productivity gains
made in2006-07 toexpand
the Performance Audit
Division which specifically
concentrates on efficiency
and effectiveness of State
government programs. In
2008, the Division plans to
conduct more performance
audits than in 2007, equip
performance auditors with
additionaltoolsthroughnew
training,andprovidegreater
flexibility to meet emerging
needswhentheyarise.
Questions have arisen regarding the NC
General Assembly’s newly instituted Legislative
ProgramEvaluationDivisionandhowthisentity
compareswithOSA’sPerformanceAuditDivision.
Unliketheprogramevaluationsconductedbythe
legislature, OSA’s Performance Audit Division
is independent from other government entities
and reports directly to the public instead of to
legislative committees. Also, the Performance
AuditDivisionconductsrigorousauditsaccording
AnnualReport2007|StrategicPlan
Th e Performance Audit Division
is uniquely engineered to
evaluate whether State programs
are reaching their goals.
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�Increasing Efficiency... Exposing Fraud
tostrictauditingstandards,whilethelegislature’s
program evaluations will be assessments of the
appropriatenessofanygivenprogram.Becausethe
OSAisconcernedwithmaintainingefficiencyand
effectivenessofexistingprograms,OSAwelcomes
thelegislature’snewprogramasanothersetofeyes
to evaluate goals and performance measures in
Stategovernment.
Greater Flexibility
An excellent example of greater flexibility in
theOSA’sPerformanceAuditDivisionisthe2007
auditofNewVistasMountainLaurel,Inc.Mental
HealthServiceProvider(NVML),andtheseveral
ongoingperformanceauditsintheareaofmental
health. As a direct result of requests by North
Carolina General Assembly members and local
leaders,theOSAwasabletoprioritizeauditsand
divertresourcestomeetemergingneedsbecause
ofgreaterflexibilitybuiltintothesystem.In2008,
OSAwillbuildonthissuccessandbecomeeven
more flexible to tackle new issues and satisfy
requestswhentheyarise.
Conduct More Audits with Impact
A2006OSAperformanceauditfoundthatthe
State’sinternalauditfunctionisinadequatelystaffed
and is inneedofmoredirectguidance fromthe
GeneralAssembly. Internalauditorsarethefirst
lineofdefensethatprovideindependentassurance
on the effectiveness and efficiencyof a program.
Based on the findings and recommendations
fromthisaudit,theGeneralAssemblyenactedthe
NorthCarolinaInternalAuditActwhichrequires
largeagenciestodevoteresourcesandattentionto
internalauditors.In2008,theOSAwillconduct
moreauditsdesignedtomakeasignificantimpact
ontheStateofNorthCarolina.
Financial Audit Division
The Financial Audit Division is charged with
some of OSA’s biggest responsibilities such as
annual financial statement audits and reviews
of the State’s sixteen universities and fifty-eight
community colleges. In addition, this Division
conducts one of the largest financial audits,
the Comprehensive Annual Financial Report
or CAFR, which contains the annual financial
statements for the state of North Carolina as a
whole.BecauseoftheDivision’saccessandbroad
reachacrosstheState,in2008theywillbecomea
critical componentof thenew InvestigativeTask
Force.
FinancialisOSA’scoredivisionandbiggestuser
of available resources. In 2006, OSA contracted
with AuditWatch to refocus Financial’s auditors
and staff to improve the efficiencies in which
they conduct their audits. By committing to
AuditWatch’s efficiency principles, Financial’s
auditorsandstaffhavecutinefficiencies,improved
quality and have expanded productivity. That
meansthatsignificantresourcesarenowavailable
to extend the reach of the OSA. Specifically,
Financialwouldbeabletoaddressthecriticalneed
toconductfiscalcontrolauditsonStateagencies
thathavenotbeenreviewedintherecentpast.
NorthCarolinaOfficeoftheStateAuditor
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� Increasing Efficiency... Exposing Fraud
Investigative Division
•In2008,theInvestigativeDivisionwilloperateundernewleadershipwithexperienceininvestigatingwhite
collarcrimesuchaspoliticalcorruptionandfinancialfraudfortheFBI,andexperienceinidentifying
conflictsofinterestandaccountabilityissuesfortheStateEthicsCommission.
•Since2005,OSAreducedthenumberofopencasesby76%(120to29).Thisisasubstantialaccomplishment
ofincreasedefficiencygiventhefactthatwereceivedanaverageof135newcasesayearsince2005.
•OSAreducedtheaveragecaseageto118daysfrom315daysin2005.Thisrepresentsareductionof63%.
•OSAislaunchinganewentitytermedtheInvestigativeTaskForce(ITF)designedtosteerinvestigations
whenadeeperveinoffraud,wasteorabuseisdetectedwhileusingstandardauditingtechniques.
•OSAislaunchingastatewidetelevisionadblitzofa30secondpublicserviceannouncementbeginningin
thefall2007topublicizetheStateAuditor’sHotlineasmandatedbyStatelaw.
Management Services and Nongovernmental Compliance Division
•DuringFY2007,OSAtrained4,535personnelfromfundingagenciesorgrantrecipientsin72training
sessions.ThetotalnumberofparticipantstrainedsinceAugust2005is8,500.
•TheDivisionbeganconductingagencyandgranteeexaminationsinJune2006.ForFiscalYear2007,OSA
hasinitiated25grantexaminations(21completed)thatresultedinOSArecommendingrepaymentof
$419,000ingrantfunds,equaltoanaverageof$20,000perinvestigation.
• AsofJune30,2007,OSAhasdroppedthegranteenoncompliancerateto18.5%reflectingtheproper
accountingofanadditional$32million.
•OSA,inconjunctionwiththeOfficeofStatePersonnel,establishedtheEffectiveGrantsAdministration
CertificateProgramresulting in63personnel fromgranteesand fundingagenciesearningcertificates
duringFiscalYear2007
•OSAhasshortenedtheprocessingtimeforgranteereportsfrom5monthsin2005toapproximately3days
ofreceiptin2007.
ExecutiveSummary
AnnualReport2007|ExecutiveSummary
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�Increasing Efficiency... Exposing Fraud
Performance Audit Division
•TheNCGeneralAssemblyenactedtheNorthCarolinaInternalAuditingActbasedona2006Performance
AuditoninternalauditorsinStateagencies.
•AnauditoftheStateChildHealthInsuranceProgram(SCHIP)identified$16,000,000inannualsavings
and $3,500,000 in one-time savings if the State moved the responsibility for SCHIP medical claims
processingfromtheStateHealthPlantotheDivisionofMedicalAssistance.
•TheOSAauditedtheOfficeofIndigentDefenseServicesandfoundthattheirpoliciesandprocedures
didnotadequatelyensurepoordefendantsreceivedcompetentlegalrepresentation,andthatattorneys
representingpoordefendantswerenotsufficientlyindependentofjudicialinfluence.
Information Systems Audit Division
•OneoftheISAuditDivision’smosteffectivetoolsistheStrategicReview(SAR).In2006-07,theDivision
usedSARstoexposealmost27,000invalidSocialSecurityNumbersin6separateStateentities.
•In2007-08,OSAisconductingaPilotprojectusingtheIWAYSinterfacetodirectlyaccessagenciesdata
throughanencryptedinformationtunnelwiththeabilitytoretrievethatdataondemand.
•TheOSAiscompletingadatamining/datawarehousingoperationtoconducttrendanalysisandfraud
routinesonlargechunksofdatasuchasagencyfinancialreceiptsandexpenditures,payrollexpenses,and
uniquedataprofilessuchasSSNsofnewdriver’slicensesfromDMV.
Financial Audit Division
• Bring Financial’s access and broad reach into Universities, Community Colleges and CAFR onto the
InvestigativeTaskForce.
•ContinueefficiencygainstoexpandtheproductivityofallOSAdivisions.
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AnnualReport2007|InvestigativeDivision
OSA’s Investigative Division is one of
its most effective watchdog tools for
investigatingallegationsoffraud,waste
and abuse of State resources. Relying on State
constitutional and statutoryauthority, this armof
theOSAexposesfraudandStategovernmentwaste
by investigating tips received through the State
Auditor’sconfidentialhotline.
The majority of tips that lead to investiga-
tions come from OSA’s 24-hour, toll-free hotline
[1-800-730-TIPS(8477)].ThisHotlineisdesigned
for state employees and the general public to re-
port activities they believe may be illegal or im-
proper.Allegationsoffraud,wasteandabusemay
alsobereportedbytraditionalmailorviaemailat
To protect the integrity of tips, allegations of
improper governmental activities are strictly
confidential. In addition, state law provides
protection from retaliation or discrimination for
whistleblowers who report improper or illegal
activitiestotheStateAuditor.
Statistics
We have made great strides in detecting and
preventingfraud,wasteandabuseofStateresources
in2007.Webuiltonour2006accomplishmentsby
reducingthenumberofopencases,completingcases
withgreater efficiencywhich reduced theaverage
age of cases, while simultaneously investigating
newlyreportedallegations.
Duetoan increase inefficiency, thenumberof
open cases has been steadily declining from 120
in 2005 to 29 in 2007, equaling a 76% decrease.
Comparingfiscal2007withfiscal2006,wereduced
the number of open cases by 36% (29 from 45).
This is a substantial accomplishment of increased
efficiencygiventhefactthatwereceived139new
casesduringthisfiscalyear.Consistentwiththese
numbersisthedecreaseintheaveragecaseage.In
2005, theaveragecaseagewas315days.By2006
FYE,wereducedtheaveragecaseageto226days,
areductionofover28%.Currently,wereducedthe
averagecaseageto118,whichisareductionof63%
since2005.
Goals
The goals for the remainder of 2007 and into
2008aretoeffectivelypromotetheStateAuditor’s
Hotline, launch the Investigative Task Force, and
increasetheefficiencyandeffectivenessofhandling
multipleinvestigationssimultaneously.
Thepromotionof theStateAuditor’sHotline is
mandatedbystatuteandhasproven tobe the tip
source for the majority of investigations leading
to direct savings for the taxpayers. In the spring
of 2007, OSA advertised the Hotline with unpaid
promotions in State employee paycheck slips and
automatic draft forms. This method provides
importantcoverage,butisinherentlylimited.Inthe
fallof2007,OSAwilllaunchastatewidetelevisionad
blitzfeaturinga30secondspotdesignedtoexpose
fraud, waste and abuse in State government. This
oneareaisuniqueinthatmoneyspenttopromote
the Hotline will likely reap a far greater amount
insavingstothetaxpayerswhenfraud,wasteand
abuseofStatemoneyisuncovered.Timingofthis
promotioniskeybecausetheInvestigativeDivision
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��Increasing Effi ciency... Exposing Fraud
musthavetheabilitytohandleasharpincreasein
newcases.WiththeDivision’sincreaseinefficiency
resulting in a lower number of open cases, we
believethatthefallof2007istheoptimaltime.
Building on the team-centered approach in
2006-07,theOSAislaunchinganewentitylabeled
the Investigative Task Force (ITF). Led by the
new head of the Investigations Division and the
DeputyStateAuditor,theITFisdesignedtosteer
investigations when a deeper vein of fraud, waste
or abuse is detected while
using standard auditing
techniques.Beingcomprised
of auditors and staff with
investigative, performance,
non-profit compliance,
financial and information
system backgrounds, the
ITF will be well positioned
to follow “risk-based” leads
and then drill down to the
source of fraud, waste or
abuseofpublicresources.
A portion of 2006-07’s
efficiency gains will be put
togooduse intheInvestigativeDivision.Because
promotionof theHotlinewill result inmore tips,
moreinvestigatorswillbeneededaspartofother
auditingteams.OSAplanstoaddmoresupervisor
andstaffpositionstotheInvestigativeDivisionin
2008.OSAbelievesthiswillbringgreaterflexibility
toinvestigationsandallowtheDivisiontohandle
multipleinvestigationssimultaneously.
Th efollowingaresummariesofthemorenotable
casesinFiscalYear2006-2007.Acompletelistof
reportsisdetailedinAppendixA.
NORTH CAROLINA DEPARTMENT
OF ADMINISTRATION – DIVISION OF
PURCHASE AND CONTRACT
Th eOfficeoftheStateAuditorreceivedanumber
ofallegationsregardingastatetermcontractfortire
retreading. Th e allegations primarily concerned
a contractor who violated provisions of the
contract regarding charges for repairs, tire casing
identification,andpriceadjustments.
Auditors found the
contractor performed an
unusually high percentage
of spot repairs under the
provisionsofthetireretread
contract.Reviewofinvoices
to eight Local Education
Authorities(LEA’s)andone
NorthCarolinaDepartment
of Transportation (DOT)
division revealed the
contractor charged for
the maximum three spot
repairs on 99.1% of the
9,900tiresretreadedduring
asampleperiod.Othertire
retread retailers and industry experts indicated
it isnotroutinetoperformthreespotrepairsper
tire foron-the-road tires. Auditors estimated the
contractormayhaveovercharged the local school
districts and DOT a minimum of $361,000 per
yearbymaximizingspotrepairchargesonalmost
everytire.AuditorsrecommendedtheDepartment
of Administration--Division of Purchase and
Contract(P&C)eliminatetheline-itemchargefor
spotrepairstohalttheincentivetomaximizerepair
charges. In addition, P&C should monitor the
contractor’sperformanceandevaluatetheawarding
NorthCarolinaOfficeoftheStateAuditor
Because promotion of the Hotline will result
in more tips . . . OSA plans to add
more supervisors and staff positions to the
Investigative Division in 2008.
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offuturecontractsgiventheconcernsraised.
Auditorsalsodiscoveredthecontractorviolated
contractualprovisionsrelatedtopriceadjustments
anditemizedpick-uplists.Thecontractorchanged
thewayitinvoicedchargesforspotrepairswithout
notifying P&C as required by the contract terms.
Further, the contractor failed to provide itemized
listsofeachtirecasingpickedupbythecontractor
resultingintwoLEA’sreceivingthewrongretread
tiresinreturn.OSArecommendedthecontractor
comply with all contract provisions by notifying
P&Cofpricechangesanddevelopinganinventory
pick-upsheetthatidentifieseachtirepickedupfor
retreading.
UNIVERSITY OF NORTH CAROLINA
HOSPITALS / UNIVERSITY OF NORTH
CAROLINA SCHOOL OF PHARMACY
The Office of the State Auditor received an
allegationthroughtheStateAuditor’sHotlinethat
thePharmacyDirectorfortheUniversityofNorth
Carolina Hospitals requested reimbursements
fromUNCHospitalsandtheUniversityofNorth
Carolina at Chapel Hill’s School of Pharmacy
for identical travel expenses. The complainant
also alleged that the Pharmacy Director received
improper reimbursements for cellular telephone
expenses.
Aninvestigationof theseallegations foundthat
thePharmacyDirectorreceivedover$2,300inim-
properreimbursementsfortravelandotherexpens-
es.Inaddition,auditorsfoundthatthePharmacy
Director improperly received over $2,300 for the
reimbursementofcellulartelephonecharges. The
Director reimbursed the University $1,202 upon
theinitialdiscoveryoftheimproperpayments.
IncompliancewithState law, theStateAuditor
notified the North Carolina Attorney General
and appropriate law enforcement agencies of
apparent instances of malfeasance, misfeasance,
or nonfeasance by an officer or State employee.
In addition to other recommendations, Auditors
recommended that the Pharmacy Director
reimburse the UNC School of Pharmacy and
UNC Hospitals for the balance of the improper
payments.
WAKE TECHNICAL COMMUNITY COLLEGE
AttherequestofthePresidentofWakeTechnical
CommunityCollege,auditorsconductedaspecial
review of contract and procurement activities
involving the Information Technology Services
DivisionoftheCollege.Thereviewdeterminedthat
WakeTech’sChiefInformationOfficerfabricateda
vendorquotetofacilitatetheawardofacontractto
alocalbusinessforjustunder$10,000.Inanother
instance, the Chief Information Officer violated
college policy by awarding a $10,400 contract to
the same local business without obtaining formal
proposals. Auditors also concluded that Wake
Tech’sExecutiveVicePresident’sapprovalofthese
transactions and personal friendship with the
ownerofthelocalbusinesscreatedtheappearance
ofaconflictofinterest.
OSA recommended that the College President
take appropriate disciplinary action regarding the
actions of the Chief Information Officer. OSA
alsorecommendedthatWakeTech’sBudgetOffice
provideadditionaltrainingtopurchasingdesignees
to ensure compliance with procurement policies
AnnualReport2007|InvestigativeDivision
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��Increasing Efficiency... Exposing Fraud
and procedures. A final recommendation called
fortheestablishmentofaconflictofinterestpolicy
that applies specifically to staff involved in the
procurementprocessatWakeTech
NORTH CAROLINA DEPARTMENT
OF ENVIRONMENT AND NATURAL
RESOURCES – DIVISION OF WASTE
MANAGEMENT
The Office of the State Auditor received an
allegation through the State Auditor’s Hotline
concerning a Processed Scrap Tire Material
– Market Development Grant awarded by the
DivisionofWasteManagement.Thepurposeofthe
grantwastoprovidefundingforamoldingsystem
that would produce rubber mats from recycled
tire material. Allegedly, a tire recycling company
thatreceivedthe$320,000grantfailedtofulfillthe
grant requirements including specified levels of
productionandsales.
Auditors concluded the tire recycling company
initially intended to create a sustainable rubber
mat business. However, after receiving the grant
award and in the course of developing the mat-
making process, the company was unable to
realize anticipated production and sales. To
recover a portion of the original investment,
auditors concluded the company set up and ran
themat-makingmachinetoobtaintheinitialgrant
payment and then fabricated documents to fulfill
the grant requirements and obtain subsequent
paymentsfromtheDivisionofWasteManagement.
OSA recommended that the Division of Waste
Management consider legal action to recover the
entiregrantaward.Thefindingswerealsoreferred
totheStateBureauofInvestigation.
NORTH CAROLINA DEPARTMENT OF
CULTURAL RESOURCES / FRIENDS OF THE
MUSEUM, NORTH CAROLINA MARITIME
MUSEUM, INC. / GALLANT’S CHANNEL
PROPERTY TRANSACTION
FollowingconcernsfromsomeCouncilofState
membersandawrittenrequestfromtheSecretary
oftheDepartmentofCulturalResources,theOffice
oftheStateAuditorconductedaspecialreviewofa
transferofpropertyfromanon-profitorganization
totheStateofNorthCarolinaandthefundingof
aboatraceandfestivalknownas“PepsiAmericas’
Sail2006.”Concernsincludedthelackofdisclosure
ofoutstandingdebtsagainsttheproperty,questions
regardingthevalueoftheproperty,thepossibility
thattheStatewaspayingforthelandasecondtime,
and potential misuse of funds regarding the Tall
Shipsevent.Theinvestigationresultedinmultiple
findingsregardinglackofsignedagreements,vio-
lationofNaturalHeritageTrustFundregulations,
improper notification of state officials, and poor
costcontrolfortheTallShipsevent.
Inaddition,theinvestigationpresentedadditional
informationthatclarifiedsomeoutstandingissues.
For example, the review determined the State
provided $3.45 million for the purchase of the
Gallant’sChannelpropertyin1996withatotalState
investmentof$8.9millionoverthenext10years.
Afterconsideringvariousappraisalsperformedby
different entities, the Office of the State Auditor
estimatedtheproperty’svalueexceeds$20million.
The investigation revealed there was no signed
agreementbetweentheStateofNorthCarolinaand
theFriendsoftheMaritimeMuseumregardingthe
ownershipordevelopmentoftheGallant’sChannel
property. Asaresult, theStatehadnocontrolor
NorthCarolinaOfficeoftheStateAuditor
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�� Increasing Effi ciency... Exposing Fraud
input over the development of the property. Th e
Friendsof theMuseummaintained legal titleand
couldhaverefusedtotransfertheproperty,soldthe
property, or developed the site without recourse
from the State. Auditors recommended the State
develop written agreements for all property
transactionsandtheStatePropertyOfficereviewits
filestodetermineifsimilararrangementsexist.
In addition, auditors
found the State Property
Office failed tocomplete the
property acquisition process
afterCouncilofStateapproval
in1998andtheDepartment
of Cultural Resources did
notnotifytheStateProperty
Officewhenthepropertywas
deeded to the State in 1999.
Further, theCouncilofState
wasnotproperlyinformedof
outstandingliensfiledagainst
the property in October
2006 prior to accepting the
property transfer. Auditors
recommended the State
PropertyOffice review itsfiles and require copies
of deeds before closing any property transaction
file. Further, the Office of the State Auditor
recommended the State Property Office disclose
all pertinent information to the Council of State
includingprovidingdetailsinwritinginadvanceto
Councilmembersforcomplextransactions.
RegardingtheTallShipsevent,theinvestigation
discoveredthePepsiAmericas’Sail2006,LLCdid
nothave signedcontractswithvendors formajor
services.Th elackofsignedcontractscontributed
to the cost escalation for the event. In addition,
insufficient revenue and inadequate cost control
resultedinfinanciallossesfortheTallShipsevent.
Several factors contributed to the event losses of
almost $2 million such as inadequate planning,
unrealisticattendanceestimates,failingtodesignate
oneindividualorcommitteeasultimatelyincharge,
poorweather, lackofshipsavailableforboarding,
and customer complaints
leading to discontinued
ticket sales and refunds.
OSA recommended the
Department of Cultural
Resources establish
procedures for organizing
and managing cultural and
entertainment events that
support North Carolina
arts and history to help
ensure the event’s success
whileminimizingtheriskof
financialloss.
NORTH CAROLINA
STATE UNIVERSITY
– FACILITIES OPERATIONS DEPARTMENT
Investigatorsreceivedanallegationthroughthe
State Auditor’s Hotline that an employee of the
NorthCarolinaStateUniversity(NCSU)Facilities
Operations Department wrote specifications for
buildingmaintenanceprojects,participatedinthe
bid solicitation and selection process, and sold
equipment to a contractor that was awarded the
contract. Th is employee allegedly also oversaw
the performance of a convenience maintenance
contractawardedtothesamecontractor.
AnnualReport2007|InvestigativeDivision
Th e investigation resulted
in multiple fi ndings
regarding lack of signed
agreements, violation of
Natural Heritage Trust
Fund regulations, improper
notifi cation of state offi cials,
and poor cost control for the
Tall Ships event.
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��Increasing Efficiency... Exposing Fraud
Investigators found a project manager used his
University position to derive a direct benefit for
his private business. In his capacity as a Facility
Mechanical Engineer, a NCSU project manager
wrotespecificationsforthepurchaseandinstallation
ofachillerwhilealsobeinginvolvedinthepublic
bidreviewandamendmentprocess.Investigators
review of the project manager’s NCSU computer
revealed the project manager was the owner of
a company who supplied the chiller at a $10,000
mark-uptothecompanyawardedthecontractwith
NCSU.Investigatorsdiscoveredothertransactions
between the project manager’s company and the
contractor.Intotal,investigatorsidentifiedanother
$14,000 in payments to the project manager’s
company from the contractor. Investigators
recommended NCSU establish policies related to
constructioncontractsthatrequiremanagementto
review information related to any subcontractors,
suppliers, or other vendors for the primary
contractor. In addition, management should
performperiodiccomparisonsofNCSUemployee
informationandvendorinformationtodetermine
if any employee is receiving payments also as a
vendororcontractor.
Inaddition,investigatorsdiscoveredtheproject
manager failed to properly disclose secondary
employmentinformationtomanagement.Analysis
of the project manager’s computer revealed
numerousfilescontainingpurchaseorders,invoices,
jobquotations, andcorrespondence related tohis
personal company. These documents were dated
subsequent to his employment with NCSU and
indicated ongoing business relationships with
various heating and air conditioning contractors
and vendors in North Carolina and other
states. The project manager admitted he had
not completed required secondary employment
forms or notified management of his secondary
employment activities. Further, the project
manager acknowledged attempts to conceal these
business relationships by portraying his wife as
theownerofhisprivatecompanyandusingafalse
business address in Kansas. OSA recommended
NCSUensureallemployeescompleteasecondary
employment form in accordance with State
Personnel policies and consider requiring all
employeeswhohavepositionsinvolvingmanagerial
decision-makingtocompleteanadditionalconflict
of interest statement annually. The findings were
alsoturnedovertothelocalDistrictAttorney.
NORTH CAROLINA DEPARTMENT OF
TRANSPORTATION
Auditors received allegations through the
State Auditor’s Hotline that the Assistant State
Geotechnical Engineer misused funds paid to
the Department of Transportation (DOT) by the
attendees,exhibitors,andsponsorsofaconference
hostedbyDOT.Auditorsidentifiedeightinstances
totaling over $36,000 in which conference funds
weredisbursedinviolationofdepartmentalpolicy
requiringapprovalsbytheDOTPurchasingOfficer.
Inaddition,DOTspentover$1,200inconference
funds to purchase information technology items
without the approval of DOT’s Purchasing or
Information Technology divisions as required by
policy. OSA recommended management take
appropriateactionfortheGeotechnicalEngineer’s
failure to follow policy and reemphasize the
importance of compliance with purchasing and
informationtechnologyregulations.
NorthCarolinaOfficeoftheStateAuditor
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�6 Increasing Effi ciency... Exposing Fraud
NORTH CAROLINA SCHOOL OF SCIENCE
AND MATHEMATICS
Investigators received allegations through the
StateAuditor’sHotlineregardingthefinancesfora
studentexchangetriptoGermanyinFebruary2005.
Allegedly,theNorthCarolinaSchoolofScienceand
Mathematics(SchoolofScienceandMath)didnot
fully refund surplus travel fees to the parents of
studentparticipants.
Studentsparticipating
in the exchange trip
paid $1,500 in advance
to cover costs and
trip materials with
the indication that
any unspent money
would be refunded.
Investigators found the
totalcostofthetripwas
approximately $16,500
despite collections of
$30,500,andasaresult,
School of Science and
Math administrators
should have refunded
19students$707.56and
one student $607.56.
However,theSchoolonlyrefunded$565perstudent
andretainedabalanceofover$2,700towardsthe
costoffutureexchangetrips.Th einvestigationalso
revealed the School of Science and Math did not
sufficiently disclose the trip’s finances or how the
surplusfundswouldbeapplied.
OSA recommended the School of Science
and Math notify parents that fees were retained
and provide each parent an opportunity to either
receivearefundorindicatetheirdesiretomakea
donationtotheexchangeprogram.Inaddition,the
administrationshouldclearlydiscloseinfuturefee
schedulesthataportionoffeesmaybeappliedto
programactivitiesinsubsequentyears.
NORTH CAROLINA UTILITIES COMMISSION
PUBLIC STAFF
Th e Office of the
State Auditor received
acomplaintallegingthe
Information Technol-
ogyDirector (Director)
for the North Carolina
Utilities Commission
PublicStaffusedastate
computer and network
resources to teach col-
lege courses during the
normal work day. Th e
Director completed a
secondary employment
form that indicated he
only taught one class
at one local college.
However, auditors de-
termined the Director
taught courses at Peace College, Wake Technical
CommunityCollege,andCapellaUniversityduring
thepasttwoyears.Whilethemajorityoftheclass
schedulestookplaceduringtheeveningsandweek-
ends,someclasseswerescheduledduringtheday.
Auditors concluded the Director violated agency
policybyexcluding two teachingpositionswhich
preventedmanagement fromadequatelyassessing
theeffectofthesecondaryemployment.
AnnualReport2007|InvestigativeDivision
School of Science and Math should have
refunded 19 students $707.56 and one student
$607.56. However, the school only refunded $565 per student and retained a balance of over $2700
towards the cost of future exchange trips.
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��Increasing Effi ciency... Exposing Fraud
AnalysisofcomputerfilesconfirmedtheDirector
used state computer resources for his secondary
employment. An examination of his state-issued
computer revealed over 8,300 e-mails related to
secondaryemploymentoverasix-yearperiodand
over900additionale-mailsrelatedtostudentsand
staffattheeducationalinstitutionsidentifiedabove.
Th ese e-mails were generally sent during normal
work hours and included the Director’s contact
information at the Utilities
CommissionPublicStaff.
OSA recommended man-
agementtakeappropriatedis-
ciplinaryactionfortheDirec-
tor’s failure to fully disclose
the extent of his secondary
employment and for violat-
ing the “reasonable personal
use”provisionoftheagency’s
internet policy. In addition,
management should ensure
employees fully disclose sec-
ondary employment on an
annual basis and re-empha-
sizetheinternetusagepolicy.
NORTH CAROLINA AGRICULTURAL AND
TECHNICAL STATE UNIVERSITY
Investigators received allegations through
the State Auditor’s Hotline that the Assistant
Vice Chancellor of Police and Public Safety at
North Carolina Agricultural and Technical State
University (University) used a University cellular
phoneforpersonalcalls.Ananalysisofcellphone
records indicated the Assistant Vice Chancellor
accumulatedover2,400minutesofairtimeusefor
callsofapersonalnature. Th ismisuseof thecell
phone violated University policy and resulted in
over $1,100 of wireless charges for personal calls.
OSArecommendedtheAssistantViceChancellor
reimburse the University for these calls and that
management re-emphasize the policy prohibiting
personaluseofstate-issuedcellphones.
NORTH CAROLINA
DEPARTMENT OF
HEALTH AND HUMAN
SERVICES -- DIVISION OF
PUBLIC HEALTH
Anallegationwasreceived
through the State Auditor’s
Hotlineconcerningaconflict
of interest related to second-
ary employment within the
Physical Activity and Nutri-
tion Branch of the Division
of Public Health. Auditors
confirmedthatmanagement
createdabusinesstoprovide
consultingservicestogroups
outsidestategovernmentandNorthCarolinasince
2001. However, management did not complete a
secondary employment form or receive manage-
mentapprovalasrequiredbydepartmentalpolicy.
OSA recommended that management submit a
secondaryemploymentformformanagementap-
provalandthatDepartmentofHealthandHuman
Servicesmanagementreinforcetherequirementto
employeesincludinganannualupdate.
NorthCarolinaOfficeoftheStateAuditor
Management should
ensure employees fully
disclose secondary
employment on an
annual basis and
re-emphasize the
internet usage policy.
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�� Increasing Efficiency... Exposing Fraud
ManagementServices&NongovernmentalComplianceDivision
The Management Services and
Nongovernmental Compliance Division
(MS&NGCD), has the responsibility of
increasing oversight and accountability of State
and Federal pass-through grants typically given
tononprofitorganizations. TheDivision, formed
in July 2005 in response to changes in grants
reporting statutes, responds to the growing need
forcomplianceoversightandtrainingtoadhereto
changingreportingrequirements.
The impetus for the creation of MS&NGCD
was twofold. First, OSA needed to refocus its
resourcesto increasetrainingand“bestpractices”
for nonprofit organizations receiving State grants.
Second, OSA needed to increase compliance and
accountabilityoffundsonthegranteeandfunding
agencylevels.TheDivisionhassetmeasurablegoals
for2008basedontheaccomplishmentsofthepast
twoyears.
OSA is proud to report that MS&NGCD
continuestomeetallareasofitsoriginalmission.The
followingisasummaryof2007accomplishments,
brokendownbyinternalcategory:
Training
• Grants Training: During fiscal year 2007, the
Divisiontrained4,535participantsin72training
sessions,bringingthetotalnumberofparticipants
trained since August 2005 to approximately
8,500.Thistraininghascontinuedtocontribute
tofewergranteesinnoncompliance.
• Effective Grants Administration Certificate
Program: Working with the Office of State
Personnel,theDivisionestablishedtheEffective
Grants Administration Certificate Program
consisting of 5 core grants training courses
that provide the basics for good oversight and
accountabilityofgrantfunds.Duringfiscalyear
2007, 63 grantee and agency personnel have
earnedthisCertificate.
• Multifaceted Training: Other types of training
includedgrantsadministrationsessionsdirected
at State agency personnel, grants reporting/
accountability sessions directed at grantees,
special sessions conducted at the request of
various groups (e.g., DHHS and state level
associationsofvarioustypes)andpresentations
at17conferencesduringthefiscalyear.
• Web-based Training Resources: The Division
provided templates, reference materials
and training tools to all participants online.
Additionally, considerable work was done on
setting up e-Learning opportunities for grants
training. This work resulted in the first online
e-Learning offering for the 2-hour Grants
AdministrationUpdatepostedonJuly31,2007.
Compliance
• Increased Grantee Compliance: Posting the
monthly noncompliance list on OSA’s web
page has served to inform legislators, State
AnnualReport2007|ManagementServices&NongovernmentalComplianceDivision
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��Increasing Efficiency... Exposing Fraud
funding agencies, and the public of which
grantees have not complied with the statutory
reporting requirements. While the monthly
noncompliance percentage varies, at June 30,
2007 the noncompliance rate had dropped to
18.5% reflecting the proper accounting of an
additional$32million.
• IncreasedReviewofGrantees’AnnualReports:
During fiscal year 2007, OSA reviewed 61%
moregranteeannualreportsduetochangesin
statutoryregulations thataffected2006annual
reportsfiledinfiscalyear2007.Asaresult,the
number of grants covered under OSA’s review
increased to 4,786 from 2,969 in fiscal year
2006.
• Timely Processing of Grantee Reports: The
Division has shortened the time it takes to
processgranteereportsfroma5-monthbacklog
in 2005 to processing within approximately 3
daysofreceiptin2007.
• Online Reporting Program: Working in
conjunction with the Office of Information
TechnologyServices,theDivisionisfinalizinga
newonlinereportingprogramforStateagencies
andgrantees.Thisprogram,whichisscheduled
tobefullyoperationallybyDecember2007,will
eliminate redundancy, increase data capture
efficiency,andimprovereportingtimeliness.
Best Practices and Research Assistance
• Quarterly Best Practices newsletter: This
newsletter updates grantees on state grant
requirements,potentialfinancialaccountability
problems and developing adequate internal
policiesandaccountingcontrols.TheDivision
publishedfourquarterlyissuesduringfiscalyear
2007whicharepostedontheOSAwebpage.
• ResearchandReportingAssistance:TheDivision
continues to provide assistance, via telephone
oremail,onunique,confusingandcomplicated
questionsrelatedtograntsreporting.
• CurrentDocumentsandFormats:TheDivision
provides grantees and funding agencies
information on required grant reporting
documents and formats through developing,
updatingandmaintainingonlineformsdictated
bythereportingstatute.
Agency and Grantee Examinations
• Grant Examinations: The Division began
conducting agency and grantee examinations
in June 2006. For Fiscal Year 2007, OSA has
initiated25grantexaminations(21completed)
thatresultedinOSArecommendingrepayment
of$419,000ingrantfunds,equaltoanaverage
of$20,000perexamination.
• ExaminationTrainingTools:TheDivisionuses
the examination process to educate agency
personnel on monitoring techniques and to
suggest improvement to those techniques. In
addition,theexaminationprovidesanexcellent
opportunitytoprovidebestpracticeinformation
onimprovingaccountabilitytograntees.
Special Projects
• Local Government Grants: The Division has
workedcloselywiththeLocalGovernmentCom-
missionatthestateleveltoidentifyandcapture
dataongrantsflowingtolocalgovernmentunits.
Theresultisasummaryreportandgrantsdata-
basethatispostedontheOSAwebpagegiving
informationabouttheapproximately$12billion
inStateandFederalgrantsatthelocallevel.This
reportwillbeupdatedannually.
NorthCarolinaOfficeoftheStateAuditor
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20 Increasing Efficiency... Exposing Fraud
• AuditFindingsDatabase:TheDivisionupdates
and maintains an audit findings database to
identify problem trends at State agencies. This
database assists in internal audit planning and
theidentificationofbestpracticestosharewith
Stateagencyandgranteepersonnel.
Going into 2008, the Division will focus on
implementing the Grants Information Center
(GIC) online reporting system. This will entail
conducting training sessions statewide for both
fundingagencyandgranteepersonnel.Successful
implementation of the GIC system will greatly
increase the accuracy and timeliness of grants
data to all interested parties while significantly
decreasing theworkloadof the fundingagencies
and the Division. Furthermore, GIC will afford
thegranteesamuchsimplermethodofcomplying
withstatutoryreportingrequirements.
Compliance reporting and subsequent pro-
cessingisanimportantbenchmarkinhoweffec-
tive MS&NGCD is at compliance and account-
ability. While OSA cannot control the number
of reports it receives, it can control its efficiency
inregardtobringingnoncompliantgranteesinto
compliance.Thenumberofnoncompliantgrant-
eesebbsandflowswithreportingdeadlinesand,
forfiscalyear2007,wassignificantlyimpactedby
the statutory change in reporting requirements.
Thatstatutorychangepresentedunexpectedchal-
lengestoour2007goalofa30%reductioninthe
number of noncompliant grants. The Division’s
goal for2008 is tocontinueefforts toreduce the
numberofnoncompliantgrants.
Coordinatingandcooperatingwiththegrantor
agency is of primary importance to successfully
monitor and review nonprofits and their
grantor agencies. The Division posted 29 grant
examinationsandexceededitsgoalofcompleting
24 examinations during fiscal year 2007. The
goal for 2008 is to increase the number of new
examinations from 29 completed in 2007 to 40
bytheendof thisfiscalyear.Inaneffort tohelp
train agency monitors to be proactive thinkers,
theDivisionplanstoconductseparatemonitoring
examinations of grantor agencies. For fiscal year
2007, these examinations were conducted in
conjunction with the grant examination. The
Division’sgoal is tocomplete12 separateagency
monitoringexaminationsbytheendofnextfiscal
year.
Training is an important function of
MS&NGCD and the Division plans to continue
itseffortsin2008byofferingbothliveandonline
grantstraining.Plansaretoconductaminimum
of6livesessionspermonth,inadditiontooffering
online courses in an e-Learning format. An
importantpartoftrainingisprovidinginformation
to grantees and grantors that is relevant to their
particularcircumstances.Toaidinthiseffort,the
Division will continue to issue its Best Practices
quarterly newsletter and identify other efforts to
benefitbothgrantorsandgrantees.BestPractices
is distributed to all 3,789 grantees identified in
our grants database, as well as agency personnel
involvedwithgrantsadministration.
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2�Increasing Effi ciency... Exposing Fraud
OSA’s Performance Audit Division is
designed to allow for flexible deploy-
ment of resources while upholding
strictauditingstandards.Unlikeprescheduledfi-
nancialaudits,thesubjectsofperformanceaudits
arechosenatthediscretion
of the State Auditor upon
consideration of two fac-
tors: greatest risk potential
and greatest opportunity
for impact. Upon release,
performanceauditsprovide
the public, agency manag-
ers and program managers
with an objective analysis
of whether State agencies
efficiently and effectively
manage their programs
andactivities.Furthermore,
theseauditsareofparticu-
lar value to legislators who
mustconsidertheeffectivenessofStateprograms
infundingdecisionsandtothetaxpayerswhopay
forthoseprograms.
OSA’seffortsinthePerformanceAuditDivision
during2007revolvedaroundretoolingitsworkto
produce reports that are narrower in scope and
target specificprogramsorareaswhere theState
is at greatest risk. Training for the Division’s au-
ditorsandstafffocusedonperformancemeasure-
mentandbusinessprocessimprovement.Weekly
trainingsessionsinstructedauditorshowtoiden-
tify opportunities to make government operate
moreefficiently,howtoevaluate therelationship
between program results and the resources used
toachievethoseresults,andhowtodevelopmea-
surement based audit objectives. Th e continued
reengineeringofthePerformanceAuditDivision
willresultinvalue-addedauditsthatfocusonpro-
activeissuesandstrengthen
the State Auditor’s watch-
dogfunctioninStategov-
ernment.
Th e following are sum-
maries of the Performance
Audit Division’s audit re-
ports:
State Children’s Health
Insurance Program
(SCHIP)
Th e audit objective was
to determine if the State
could realize cost savings
by moving SCHIP claims
processing from the State Health Plan to the
DivisionofMedicalAssistance.
Th e audit found that the State could realize
nearly $16,000,000 in annual savings and have
accessto$3,500,000currentlyheldinreserveatthe
StateHealthPlanbymovingtheresponsibilityfor
SCHIPmedicalclaimsprocessing fromtheState
HealthPlantotheDivisionofMedicalAssistance.
BasedontheSCHIPmedicalpaymentsbudgeted
for the2008fiscalyear,almost10,000additional
children could be enrolled in the program and
receive medical coverage using the recurring
administrativesavingsandadditionalrebates.
NorthCarolinaOfficeoftheStateAuditor
PerformanceAuditDivision
� e continued
reengineering of the
Performance Audit
Division will result in
value-added audits that
focus on proactive issue
and strengthen the State
Auditor’s watchdog
function in State
government.
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22 Increasing Effi ciency... Exposing Fraud
New Vistas – Mountain Laurel Inc, Mental
Health Service Provider
As a result of a request by several members
of the North Carolina General Assembly and
local leaders, the State Auditor conducted a
performance audit on New Vistas – Mountain
Laurel,Inc.(NVML).Th eaudit’smainobjective
wastodeterminethecausesforthedemiseofthis
localmentalhealthserviceprovider.
Th eauditfoundthatwhilesystemicissueswithin
mentalhealthreformcontrib-
uted to theclosingofNVML,
the organization encountered
significantbusinesschallenges
that severely compromised its
abilitytosucceed. Contribut-
ingfactorsincluded:problems
originating fromNVML’scre-
ation as a spin-off organiza-
tionfromtheBlueRidgeArea
Authority; financial instabil-
ity due to inadequate capital
resources, cash flows, and in-
formation and financial man-
agement systems; and staffing
deficiencies.
Th e audit also identified several key statewide
issueswhichwerepresentedas issues for further
study.Th eyinclude:
• Th eneedtodefinetherolesofkeyplayersinthe
mentalhealthreformefforts,particularlyat the
stateandcountylevels.
• Th e sufficiency of the current private provider
formattoensurethatadequateservicesareavail-
ableandprovidedinallareasasneeded.
• Th eimmediateneedforcrisiscenterstoaddress
currentneedsandthepotential increasedueto
theplannedphase-outofState-basedfacilities.
Indigent Defense Services
Th e audit objectives were to determine if the
Office of Indigent Defense Services’ policies and
procedures provide reasonable assurance that
independent and competent legal services are
provided to indigent defendants, determine if
payments for legal services are made accurately
and efficiently, and make
recommendations regarding
processimprovements.
Th e audit found that attor-
neysrepresentingindigentde-
fendantswerenot sufficiently
independentof judicial influ-
encebecausejudgesperformed
managerialfunctions,suchas
appointing Public Defend-
ers to office, assigning cases
to attorneys, establishing at-
torneyrosters,andapproving
attorneyfeepaymentapplica-
tions. Inaddition, theOffice
of Indigent Defense Services’
policiesandproceduresdidnotadequatelyensure
thatcompetentlegalrepresentationwasprovided
forindigentdefendantsbecausestatewidecriteria
werenotusedtoselectqualifiedattorneys,attor-
neyperformancewasnotsystematicallyevaluated,
and standardprocedureswerenot established to
monitorandresolveclientcomplaints.
Th e audit also found that attorney fee pay-
mentprocedureswere inefficientand inadequate
to prevent duplicate payments, overcharges, or
AnnualReport2007|PerformanceAuditDivision
payments for legal services are made accurately
� is mental health
audit also identi� ed
several key statewide
issues which were
presented as issues for
further study.
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2�Increasing Efficiency... Exposing Fraud
unauthorized payments. Procedural weaknesses
includedfailuretoverifycasenumbersonfeeap-
plications,lackofdetailedtimesheetstosupport
charges,attorneyswithmultiplevendornumbers,
andinadequatesegregationofduties.
ThereportalsostatedthattheOfficeofIndigent
Defense Services lacked adequate resources to
properly address many of the issues identified
duringtheaudit.
Office Supplies Term Contract
Administered by the Purchase and
Contract (P&C) Division of the Department
of Administration
The objective of this performance audit was
to determine whether P&C was effectively
monitoringvendorperformanceofthestatewide
term contract for office supplies. We performed
teststodetermineifquotedcatalogprices,aswell
asactualpriceschargedtoStateagencies,agreed
with contract prices. In addition, we tested to
determineifitemsofferedunderthecontractwere
availableforpurchase.
TheauditfoundthatP&Cwasawareofpricing
errorsandproductavailabilityissues,buthadnot
takenstepstoidentifytheunderlyingcausesofthe
problems and subsequently require permanent,
correctiveactionfromthevendor(OfficeDepot).
In addition to identifying $40,887 in vendor
overchargestoStateagencies,theauditconcluded
that the absence of permanent, corrective action
compromised State agencies’ assurance that
contracted items would be readily available for
purchaseatcontractedprices.
Economic Development Studies
The audit objective was to assess the
implementation status of several significant
recommendations addressed in consultants’
studies.TheseconsultantswerehiredbytheState
orrelatedorganizationstoassesstheoperationsof
North Carolina’s economic development system.
The studies presented similar findings, although
theywereperformedatdifferenttimesbydifferent
consultants.
The audit found that the Department of
Commerce does not function as the lead
agency for economic development activities for
the State. Instead, the regional commissions
and partnerships set their marketing agendas
independentlyfromtheDepartment.Also,North
Carolina’seconomicdevelopmentobjectives,roles,
andvisionarenotcleartomanyintheeconomic
developmentcommunity.Astatewidemarketing
plan inclusive of all the economic development
systemhadnotbeendeveloped.
TheauditalsofoundthattheGovernorplaysakey
roleindeterminingtheeconomicplanforNorth
Carolina.ResultsfromsurveysofNorthCarolina’s
economic development participants suggested
thattheGovernor’svisibilityandleadershipcould
beenhancedbymoreinvolvementwiththelocal
economicdevelopmentcommunity.
Finally, the audit found that monitoring of
the regional partnerships by the Department
was limited. Monitoring efforts did not focus
on comparing actual accomplishments to
specific goals and performance measures for the
partnerships.
NorthCarolinaOfficeoftheStateAuditor
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2� Increasing Effi ciency... Exposing Fraud
Enterprise Project Management Offi ce
(EPMO)
Th e objectives of this assessment were to
determine thedesignand implementationof the
recently created Enterprise Project Management
Office, and determine if the policies, procedures
and methodologies employed significantly
improvedthelikelihoodthatagencyinformation
technology (IT) implementation projects
would be successful. Th is
assessment was performed
under contract with the IT
management firm of Berry,
Dunn,McNeil,&Parker.
Th e team concluded that
theEPMOhasimprovedthe
likelihoodthatstateagency
IT projects are completed
on time, within budget,
and with the required
functionalityascomparedto
thepre-EPMOenvironment
(i.e.,priortoJanuary2005).
Th e team also identified
several findings and
recommendationsinsixkey
topicalareas.Th esefindingsandrecommendations
providebestpracticeinsightandopportunitiesfor
improvedservicesforthestillmaturingoffice.
Internal Auditing In North Carolina
Agencies and Institutions (Update)
Th e prior year performance audit found that
theState’s internalaudit function is inadequately
staffed and is in need of more direct guidance
from the General Assembly. Furthermore, no
universal State criteria or minimum standards
existedregardinginternalauditeffort,authorityor
responsibilities.
Based on the findings
and recommendations
fromthisaudit,theGeneral
Assemblyinitiatedafurther
study of the internal audit
effortswithin theStateand
later enacted the North
Carolina Internal Audit
Act. Legislation now
requires agencies with an
annual operating budget
of$10million inoperating
revenue, agencies with
more than 100 employees,
or agencies that receive
andprocessmore than$10
million in cash in a fiscal
yeartohaveaninternalauditeffort.Th eactalso
sets requirements for the types of audit work to
beperformed,professionalauditingstandards to
be followed, minimum qualifications of internal
audit staff, andadirect reporting relationship to
theagencyhead.
AnnualReport2007|PerformanceAuditDivision
� e NC General
Assembly enacted the
North Carolina Internal
Auditing Act based on a
2006 Performance Audit
on internal auditors in
State agencies.
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2�Increasing Efficiency... Exposing Fraud
NorthCarolinaOfficeoftheStateAuditor
InformationSystemsAuditDivision
The Information Systems Audit Division’sresponsibilities include analyzing Stateagency computer systems to ensure that
theyareproperlysecured,produceaccuratefinancialreportsandcomplywithStateregulations.StaffinthisdivisionconducttheirownauditsofcomputersystemsacrosstheState.Inaddition,theyprovideISauditassistancetofinancialauditteamstoensurethatagencycomputerizedaccountingsystemscanbereliedupontoproduceaccuratefinancialreports.Without those assurances, financial audit teamswouldbeunable to issueunqualifiedopinionsontheaccuracyofagencyfinancialstatements.
IS Audit Division auditors are in a uniqueposition to think proactively about discoveringsuspicious data trends flowing from an agency’sinformation systems. OSA’s goal for 2006 was tointegrateISauditorsintoFinancialandInvestigativeaudit teamsand to increaseproactiveauditingbyproviding computer forensic assistance and datamininganalysesofagencyfinancialdata.
To accomplish this goal, OSA developed anew tool called Strategic Reviews that are issuedseparatelyfromISaudits.Thesereviewsareusedtouncoverfraud,wasteorabuseoftaxpayerresourcesby following suspicious State agency data trends.While initiated and coordinated by the IS AuditDivision, these reviews involve auditors from alldivisionsoftheOSA.
StrategicReviewsbuildabridgefromanabstractproactive policy to the actual practice of beingproactive.ByconductingStrategicReviewsthroughthe use of data mining analysis, OSA is in theforefrontofauditingtrends.Toimproveinnovationandeffectiveness,OSAhostedanonsitevisitofaleadingexpertindataminingfromBrighamYoungUniversity. Fueled by resources from AuditWatch
efficiencygains,OSAplanstoincreasethenumberofStrategicReviewstobringmoreaccountabilitytoStategovernment.
The OSA’s emphasis for the future is to weavemoreISAuditDivisionauditorsintootherauditingprocesses to instill a team-centered approach.Together, the team can more readily identifysecurityrisksorsuspiciousdatatrends.TheGeneralAssembly has approved OSA’s request to hire 6additionalauditorsover twoyears to facilitate theteam-centeredapproachtoauditing.
ThefollowingisasummaryofISAuditDivision’sreportsandreviewsconductedduring2006-2007:
Strategic Review: North Carolina Division
of Motor Vehicles
The purpose of this Strategic Review was toidentify invalidsocial securitynumbers (SSNs) inthe North Carolina Division of Motor Vehicles’driver’slicensedatabase.Thisreviewfound14,122invalidSSNs.Inaddition,thereviewfound12,796SSNs that belonged to deceased persons on theSocialSecurityAdministration’sDeathFile.
Strategic Review: North Carolina
Department of the Treasurer
OSA received a tip that 10 local governmentretiree beneficiaries had been overpaid. OSAinitiated a strategic review to determine themagnitude of the overpayment. OSA selected asampleofLawEnforcementOfficerRetireeswithintheLocalGovernmentRetirementSystem(LGRS),andastatisticalsampleofretirees fromtheentireLGRS population. Our review noted that the 10retireebeneficiarieswereoverpaidby$1,372,219.32.FromoursamplesofotherretireesintheLGRS,wedidnotfindanyadditionaloverpayments.
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26 Increasing Efficiency... Exposing Fraud
Strategic Review: NC Department of Justice
The purpose of this Strategic Review was toidentify invalid social security numbers in thepayrollsystemattheNorthCarolinaDepartmentofJustice and to investigate unusual payments notedontheDepartment’spayroll.Thisreviewfoundthatoneretiredemployeecontinuedtoreceiveaspecialseparation law allowance for 20 months after thisemployee’sdeath.
Strategic Review: NC State University
The purpose of this Strategic Review was toidentify invalid social security numbers (SSNs) inthepayrollsystematNorthCarolinaStateUniversityand to investigate unusual payments noted onthe University payroll. This review found that 8University employees had SSNs that matched theSSNsofdeceasedpersons.Sevenoftheseemployees’numberswerekeypuncherrors.TheotheremployeewasusingaSSNthatbelongedtoadeceasedperson.Inaddition,oneUniversityemployeedidnothaveanI-9formonfile.
Strategic Review: UNC Hospitals
The purpose of this Strategic Review was toidentifyinvalidsocialsecuritynumbers(SSNs)inthepayrollsystematUNCHospitals.Thisreviewfoundthat UNC Hospitals failed to perform a quarterlyverificationofSSNsfortheiremployees.Inaddition,thisreviewfoundemployeeswhowereusingSSNsassignedtootherpeople(deceasedandliving).
Strategic Review: UNC-Chapel Hill
ThepurposeofthisStrategicReviewwastoidentifyinvalidsocialsecuritynumbers(SSNs)inthepayrollsystematUNCChapelHill.ThisreviewfoundoneemployeewhoseSSNmatchedtheSSNofadeceasedpersonontheSocialSecurityAdministration’sDeathFile.
IS Audit: Beaufort Community College – General Controls Review
OSA conducted an Information System audit ofBeaufort Community College (BCC). The primaryobjective of this audit was to evaluate IS general
controlsatBCC.Thescopeincludedgeneralsecurity,access controls, systems software,physical security,and disaster recovery. OSA found weaknesses inaccess controls and recommended improvementsto management in a private letter. The detailedresults of the assessments are kept confidential asto not announce control weaknesses to would-beintruders.
IS Audit: Fayetteville State University – General Controls Review
OSAstaffauditedFayettevilleStateUniversitywiththe primary objective to evaluate general controls.The audit’s scope included general security, accesscontrols, program maintenance, systems software,systemsdevelopment,physicalsecurity,anddisasterrecovery. OSAfoundseveralweaknesses inaccesscontrols.
IS Audit: UNC Pembroke – General Controls Review
OSA conducted a general controls audit atUNC Pembroke (UNCP). The scope of the auditincluded general security, access controls, programmaintenance,systemssoftware,systemsdevelopment,physicalsecurity,anddisasterrecovery.OSAfoundthatUNCPembroke’ssecuritypolicieswereindraftformat,asecuritybaselinehadnotbeendevelopedandUNCPhadnotperformedariskassessment.Inaddition, OSA found several weaknesses in accesscontrols.
Information Security Vulnerability Assess-ments – NC Department of Transportation
The purpose of this assessment was to gaugeNC DOT’s security posture at any given pointin time, identify security risks that might makean entity vulnerable to attack, and determineappropriate procedures to mitigate the identifiedrisks.Thedetailedresultsoftheassessmentsarekeptconfidentialastonotannouncecontrolweaknessesto would-be intruders. General results containingthenumbersofhigh,mediumand lowweaknessesarereleasedtothepublicthroughOSA’swebsiteandelectronicpostingservice.
AnnualReport2007|InformationSystemsAuditDivision
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2�Increasing Efficiency... Exposing Fraud
NorthCarolinaOfficeoftheStateAuditor
Staff in the Financial Audit Division audit
state agencies, universities, community
colleges,clerksofsuperiorcourt,andSmart
Start nonprofit organizations. The State Auditor
is required to perform these audits as part of
statutoryresponsibilitiesortocomplywithfederal
requirements. Some audits are performed at the
StateAuditor’sdiscretiontoensurethatallagencies
areproperlyreportingtheirfinancialconditions.
TheOfficeoftheStateAuditorspentthegreatest
percentage of hours (49%) to perform annual
financial statement audits/reviews of the State’s
sixteen universities and fifty-eight community
colleges. One of its largest financial audits is the
state’s Comprehensive Annual Financial Report
(CAFR), which accounted for 13% of staff hours.
TheCAFRcontainstheannualfinancialstatements
forthestateofNorthCarolinaasawhole.
Anothermajorfinancialauditproject,accounting
for 29% of staff time, is the state’s Single Audit
Report. The Single Audit Report contains the
resultsoftheauditofthestate’sfinancialstatements
andtheauditofthestate’scompliancewithlawsand
regulations pertaining to federal grant programs.
Theofficeperiodicallyauditsselectedfiscalcontrols
ofclerksofsuperiorcourtandgeneralgovernment
agencies.
Theauditstaffconductsfinancialandcompliance
audits of the organizations participating in the
Smart Start program, including the statewide
coordinating agency (the North Carolina
Partnership forChildren, Inc.)and the individual
localpartnerships.SmartStartisanearlychildhood
developmentprogramdesignedtopreparechildren
to begin school healthy and ready to succeed.
Currently, 79 Smart Start partnerships operate
throughoutthestate.
Financial Audit Results Summary
For the thirteenth consecutive year, the State
AuditorissuedanunqualifiedopinionontheState’s
financialstatements.Thisopinion,forthefiscalyear
ended June30,2006,wascontained in theCAFR
preparedbytheOfficeoftheStateController.
The State of North Carolina also received the
Certificate of Achievement for Excellence in
FinancialReportingfromtheGovernmentFinance
OfficersAssociationforthethirteenthconsecutive
year.Thisawardisgiventogovernmentunitswhose
CAFRachievesthehigheststandardsingovernment
accountingandfinancialreporting.
InconjunctionwiththeauditoftheState’sfinan-
cial statements, the State Auditor issues a report
oninternalcontroloverfinancialreportingandon
complianceandothermattersbasedonanauditof
financialstatementsintheSingleAuditReport.Six
findingsofnon-complianceandweaknessesinin-
ternalcontrolrelatedtothefinancialstatementau-
ditwerereported.Thesefindingsdisclosedinternal
controldeficienciesrelatedtoseparationofduties,
bankreconciliations,year-endfinancialreporting,
Medicaid cost settlements, Medicaid claims pay-
ments,andprocessingofstudentfinancialaidap-
plications.
Withregardtocompliancewithfederalprogram
requirements, the State Auditor issued a qualified
opiniononcertainfederalprogramsduetomate-
rial noncompliance with certain requirements. In
FinancialAuditDivision
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2� Increasing Efficiency... Exposing Fraud
total,auditorsidentifiedquestionedcostsresulting
from89identifiedauditfindings.
In addition to reporting on the CAFR and
SingleAuditatthestatewidelevel,OSApublishes
inseparatelyissuedreportstheauditfindingsand
recommendations from CAFR and Single Audit
workforeachindividualgovernmentagency.
Reported findings from university and
community college audits for fiscal year 2006
primarily related to four areas: access rights,
financial statement preparation, management
oversight and internal control weaknesses. These
internal controlweaknesseswere inareas suchas
financial aid awards, cash receipts and deposits,
cashdisbursementsandseparationofduties.
IntheClerkofSuperiorCourtauditsperformed
in fiscal 2007, OSA noted internal control
weaknesses.Theseinternalcontrolweaknesseswere
in areas such as cash receipts and disbursements,
segregationofdutiesandtimelydeposits.Tobetter
direct our limited staff resources, we have set a
target of auditing each Clerk of Superior Court
everythreeyears.
Smart Start findings issued during 2005-2006
focused on internal control weaknesses, contract
management and monitoring, and competitive
bidding. Audit reports issued during the year
endedJune30,2007arelistedinappendixA.This
includedatotalof9auditreportsforthefiscalyear
endedJune30,2005,issuedsubsequenttoJune30,
2006.
ForthefiscalyearendedJune30,2006,theOffice
oftheStateAuditorperformed41auditsofSmart
Startpartnerships.CPAfirmsperformed25ofthese
audits,withOSAstaffperformingtheremaining16
audits.AllbutonereportwereissuedbyJune30,
2007.
OSA’sgoalistocompleteandreleaseall45Smart
Start audits for the 2006-07 fiscal year by April
30, 2008. It is anticipated the more timely release
of theauditreportswillallowtheNorthCarolina
PartnershipforChildrenandthelocalpartnerships
tomorequicklyaddressidentifieddeficienciesand
to make the necessary improvements to ensure
accountabilityofstatefunds.
AnnualReport2007|FinancialAuditDivision
OFFICEOFTHESTATEAUDITORMAINOFFICEANDBRANCHLOCATIONS
Morganton
Asheville
Charlotte
Fayetteville
Wilmington
Greenville
EdentonRaleigh
GreensboroWinston-Salem
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2�Increasing Efficiency... Exposing Fraud
NorthCarolinaOfficeoftheStateAuditor
Personnel
To be a proactive State agency, OSA must be
a responsible manager of its personnel. After
selecting the best qualified applicants, OSA must
then provide quality training to employees and a
qualitycontrolreviewofemployeesworkproduct.
Recruiting
OSA’sgoalistobuildrelationshipswiththeright
applicants.Thiswillreduceturnoverandeliminate
thewastethatfrequentturnovercreates.
OSAcontinuesitseffortstohiretalented,skilled
staffbyrecruitingonuniversitycampusesacrossthe
state.Wecontinuetoworkwithcampusfacultyto
participateinfaculty/studentmeetings,accounting
classesandotherevents.Significanteffortismade
to identify applicants who want to be challenged
andprovideaservicetothepublic.
In addition, OSA has made great strides in
its internship program. Internships provide
individualsanopportunitytoperformmeaningful,
career-related work with our office prior to
theirfinalyear in school. If that is successful, the
applicantswillbeinvitedtobegintheircareerwith
OSA.ThisprogramhasenabledOSAtohirevery
talented individuals who are looking for a long-
termrelationshipwithouroffice.
Training
OSAcontinuestoworktowardsthegoalofmore
effectiveandefficientaudits.Theseefficiencygains
allowOSAtoutilizeitsresourcestodomorewith
thecurrentauditorsand staffpositions. Training
forOSAauditstaffin2007includedeLearningand
a followup to the 2006 AuditWatch curriculum.
Efficiency levels were analyzed and AuditWatch
providedOSAwithfeedbackinareasthatneeded
improvement. AuditWatch also provided OSA
withtraininginusinganalyticsasanothertoolfor
moreeffectiveaudits.
Skills needed by OSA staff include the ability
toassess theriskof fraud inanauditandhowto
respondtothoserisks.InMay2007,OSAprovided
training to its entire staff on fraud detection and
interviewingskillsdesignedtoaidinthedetection
offraud.
TechnicalskillsarenotallthatisneededforOSA
stafftoaccomplishthegoalsandobjectivesofthe
office. OSAmanagersandsupervisorsneedskills
to manage their teams and maximize their team’s
productivity. Spectrum Development provided
training to OSA mangers and supervisors to aid
them in training, retaining and managing their
auditstaff.
Quality Controls
OSA’sworkproductisgovernedbystrictadher-
encetoprofessionalstandardspromulgatedbygov-
ernment agencies and professional organizations
includingtheGovernmentalAccountingStandards
Board,theFinancialAccountingStandardsBoard,
theFederalOfficeofManagementandBudget,the
Government Accountability Office, the American
InstituteofCertifiedPublicAccountants,andvari-
ous state and federal laws and regulations. These
standards require that auditors remain indepen-
dent,betechnicallyproficientandreceivecontinu-
ingprofessionaleducation,obtainsufficientappro-
GeneralAdministration
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�0 Increasing Efficiency... Exposing Fraud
AnnualReport2007|GeneralAdministration
priate evidence to support conclusions, and issue
reportsthatclearlycommunicateauditresults.
OSAhasacontrolsystemtoensurethequality
ofauditwork.Thesystemincludesanexperienced
senior auditor in a Quality Control position,
supervisory review of all work product, and
management review of audit reports and critical
supportingworkpaperstoensurethatOSAdelivers
audits and reports with efficiency, expertise and
consistency.OSAmonitors theeffectivenessof its
qualitycontrolsystembyhavingstaffwhodidnot
participateinanauditperiodicallyreviewthework.
Toupholdthestandardsofthesupervisoryreview,
OSA’sgoal is thatallnewlyhiredSupervisor level
employeesandaboveinthefinancialauditdivision
have a valid CPA license, or the merit-based
equivalentinworkexperience.
AnotherlayerofOSAreviewexists.TheAgency
receivesapeerrevieweverythreeyearsunderthe
directionoftheNationalStateAuditorsAssociation.
During the peer review, members of audit staffs
fromotherstatesreviewtheoffice’squalitycontrol
system and workpapers for compliance with
auditing standards. The most recent peer review
wasperformedinJuly2006andresultedinaclean
opiniononthequalitycontrolsystem.
Processing & Publication
With over 190 OSA employees, the publishing
of audits, reports and reviews is a complicated
and time consuming process. Magnified by the
sensitivenatureof theaudit subjectmatter,OSA’s
administrative staff must be detail minded and
highly organized. The goals of accuracy and
timeliness are the staff ’s top priorities. However
without effective publication, the audit, report or
reviewwouldgounnoticed.
Publication of the audits, reports and reviews
is an essential part of OSA’s proactive posture.
A report exposing an instance of fraud, waste or
abuse of taxpayers’ resources, if publicized by the
statewide news media, becomes an effective tool
for thedeterrenceof future fraud,wasteor abuse
of taxpayers’ resources. OSA, through a positive
relationshipwith thenewsmedia,canproactively
deterothersfromcommittingsimilaractsoffraud,
wasteandabuseoftaxpayermoney.
Budgeting & Purchasing
OSAisthetaxpayers’watchdogagainstwasteful
spending of State resources. To be an effective
messenger,OSAmustensurethatitsresourcesare
spentaswiselyaspossible.
OSA’s appropriated budget is approximately
$16.6 million and the agency bills approximately
$3.6 million for federal audit work. In addition
tothecentralofficeinRaleigh,OSAhas9branch
officesthroughouttheStatewhichourbudgetoffice
isresponsibleformanagingfinancially.
Budgetingandpurchasingaregovernedbystrict
rules and regulations. An independent CPA firm
annually conducts a financial audit of the office
androutinelyissuesacleanopinionofitsfinancial
statements.
Management Information Systems (MIS)
The MIS Division of the Office of the State
Auditorischargedwithfourprimaryobjectives:
• Provide Information Technology services
including Operational Support, Application
Development, Infrastructure Management and
InformationSecuritytoAgencyPersonnel
• OversightofSenateBill991compliance
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��Increasing Efficiency... Exposing Fraud
NorthCarolinaOfficeoftheStateAuditor
• Enterprise Information Technology strategic
planningfortheAgency
• InformationTechnologytacticalimplementation
inorderto increaseproductivity,efficiencyand
securityofcriticalbusinessfunctions.
Inadditiontoprovidingforthedailyoperational
support for Agency personnel, MIS completed a
numberofmajorprojectstoenhancetheefficiency,
qualityofservice,andsecurityoftheAgency.
MISworkedcloselywiththeOfficeoftheState
Controller toensure theAgencymetall technical
requirements for the Beacon Project (statewide
payroll application slated for implementation
in 2008). MIS also worked with ITS and the
Enterprise Data Warehouse service (as the first
customer of the new Statewide Enterprise level
service) to complete the Management Services
and Nongovernmental Compliance Division’s
GrantsComplianceonlineapplication,whichwill
greatlyenhancetheoperationalcapabilitiesofthat
Division.MIShascompletedaninternalupgrade
of theAgencyIntranet,completingachangeover
fromadynamicsitetoanindustrystandardportal
technology designed to encourage collaboration
among personnel and to enable a more efficient
workflow during audits. In conjunction with the
portalupgrade,MISpilotedane-Learninginitiative
tomaketrainingmoreefficientandcosteffective.
In addition, MIS has upgraded the Agencies
networkinfrastructuretomeetESAPrequirements
and has tested and implemented a new network
Intrusion Prevention System (IPS) to ensure the
security of sensitive Agency information. The
Agency servers have been upgraded to latest
versions and the capacity has doubled. Finally,
a single comprehensive Business Continuity
Plan (BCP) / Continuation of Operations Plan
(COOP)wasdevelopedandtestedtomeettheState
requirements of both documents and to address
Pandemic Influenza planning requirements. Also,
MISisworkingcloselywithITStosecurelymerge
the OSA network infrastructure into the State of
NorthCarolina’sarchitecture.
In2008,theMISDivisionwillcontinuetoprovide
quality operational support to Agency personnel.
Inaddition,theMISDivisionwillaggressivelywork
to provide technologies to Agency personnel that
will improve the efficiency and quality of Agency
critical business functions. The statewide payroll
system, Beacon, will be implemented in March
2008.Inthefirstquarterof2008theManagement
Services and Nongovernmental Compliance
Division application will be made available to all
customersandallAgencypersonnelwillcomplete
comprehensive training on the new internal
portal.Thee-Learningsystemwillbeexpandedby
incorporatinganadvancedLearningManagement
System solution. This will lead to expanded
educationandtrainingopportunitiesincludingthe
abilitytomakevitalinformationavailableviaweb
casting.Inaddition,anAgencywidee-Recruiting
solutionwillbedesignedandimplementedtoassist
intherecruitmentandhiringofqualitycandidates
foropenAgencypositions. Finally, infrastructure
andsecurityneedswillcontinuetobeassessedand
improvedwherefeasible.
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�2 Increasing Efficiency... Exposing Fraud
AppendixAThefollowingreportsarelistedinreversechronologicalorderbyaudittypeandwereissuedfromJuly1,2006throughthedateofthisannualreport:
AnnualReport2007|AppendixA
Report Number Report Title Release Date
FCA-2007-2109 BrunswickCountyClerkofSuperiorCourt-FiscalControlAudit 9/26/2007FCA-2007-2178 RockinghamCountyClerkofSuperiorCourt-FiscalControlAudit 9/25/2007FCA-2007-2157 MartinCountyClerkofSuperiorCourt-FiscalControlAudit 9/12/2007FCA-2007-2127 DareCountyClerkofSuperiorCourt-FiscalControlAudit 7/10/2007FCA-2007-2137 GrahamCountyClerkofSuperiorCourt-FiscalControlAudit 6/29/2007FCA-2007-2174 PolkCountyClerkofSuperiorCourt-FiscalControlAudit 6/29/2007FCA-2007-6094 TheNorthCarolinaSchoolofScienceandMathematics-FiscalControlAudit 6/29/2007FCA-2007-2196 WilkesCountyClerkofSuperiorCourt-FiscalControlAudit 6/28/2007FCA-2007-2160 MitchellCountyClerkofSuperiorCourt-FiscalControlAudit 6/28/2007FCA-2007-2121 ClayCountyClerkofSuperiorCourt-FiscalControlAudit 6/25/2007FCA-2007-2143 HaywoodCountyClerkofSuperiorCourt-FiscalControlAudit 6/21/2007FCA-2007-2179 RowanCountyClerkofSuperiorCourt-FiscalControlAudit 6/14/2007FCA-2007-2175 RandolphCountyClerkofSuperiorCourt-FiscalControlAudit 6/11/2007FCA-2007-2104 AsheCountyClerkofSuperiorCourt-FiscalControlAudit 6/11/2007FCA-2007-2135 GastonCountyClerkofSuperiorCourt-FiscalControlAudit 5/30/2007FCA-2007-2134 FranklinCountyClerkofSuperiorCourt-FiscalControlAudit 5/23/2007FCA-2007-2172 PersonCountyClerkofSuperiorCourt-FiscalControlAudit 5/17/2007FCA-2007-2163 NashCountyClerkofSuperiorCourt-FiscalControlAudit 4/27/2007FCA-2007-2131 DurhamCountyClerkofSuperiorCourt-FiscalControlAudit 4/27/2007FCA-2006-2158 McDowellCountyClerkofSuperiorCourt-FiscalControlAudit 4/16/2007FCA-2007-2167 OrangeCountyClerkofSuperiorCourt-FiscalControlAudit 4/12/2007FCA-2006-3400 Treasurer,DepartmentoftheState-FiscalControlAudit 1/30/2007FCA-2006-6800 CommunityColleges,Departmentof-FiscalControlAudit 1/26/2007FCA-2006-4160 Controller,OfficeoftheState-FiscalControlAudit 9/14/2006FIN-2006-6086 ElizabethCityStateUniversity-FinancialStatementAudit 9/14/2007FIN-2006-6070 NorthCarolinaAgriculturalandTechnicalStateUniversity-FinancialStatementAudit 8/23/2007FIN-2006-6090 NorthCarolinaCentralUniversity-FinancialStatementAudit 8/17/2007FIN-2006-6807 BrunswickCommunityCollege-FinancialStatementAudit 8/7/2007FIN-2006-6878 SandhillsCommunityCollege-FinancialStatementAudit 8/7/2007FIN-2006-6822 CollegeoftheAlbemarle-FinancialStatementAudit 7/27/2007FIN-2006-6876 SampsonCommunityCollege-FinancialStatementAudit 7/12/2007FIN-2006-6808 CaldwellCommunityCollegeandTechnicalInstitute-FinancialStatementAudit 6/29/2007FIN-2006-6818 CentralPiedmontCommunityCollege-FinancialStatementAudit 6/29/2007FIN-2006-6843 BlueRidgeCommunityCollege-FinancialStatementAudit 6/29/2007FIN-2006-6834 ForsythTechnicalCommunityCollege-FinancialStatementAudit 6/27/2007FIN-2006-4205 NorthCarolinaTurnpikeAuthority-FinancialStatementAudit 6/27/2007
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��Increasing Efficiency... Exposing Fraud
FIN-2006-6844 IsothermalCommunityCollege-FinancialStatementAudit 6/26/2007FIN-2006-6862 PittCommunityCollege-FinancialStatementAudit 6/26/2007FIN-2006-6854 MontgomeryCommunityCollege-FinancialStatementAudit 6/25/2007FIN-2006-8560 WirelessEmergencyTelephoneSystemFund-FinancialStatementAudit 6/25/2007FIN-2006-6880 SoutheasternCommunityCollege-FinancialStatementAudit 6/22/2007FIN-2006-6886 AlamanceCommunityCollege-FinancialStatementAudit 6/22/2007FIN-2006-6806 BladenCommunityCollege-FinancialStatementAudit 6/22/2007FIN-2006-6870 RobesonCommunityCollege-FinancialStatementAudit 6/11/2007FIN-2006-6850 MartinCommunityCollege-FinancialStatementAudit 6/6/2007FIN-2006-6892 WayneCommunityCollege-FinancialStatementAudit 5/31/2007FIN-2006-6824 CravenCommunityCollege-FinancialStatementAudit 5/30/2007FIN-2006-6828 DurhamTechnicalCommunityCollege-FinancialStatementAudit 5/29/2007FIN-2006-8550 NCAgriculturalFinancialAuthority-FinancialStatementAudit 5/29/2007FIN-2006-6888 Tri-CountyCommunityCollege-FinancialStatementAudit 5/23/2007FIN-2007-8303 USSNorthCarolinaBattleshipCommission-FinancialStatementAudit 5/23/2007FIN-2006-6853 MitchellCommunityCollege-FinancialStatementAudit 5/22/2007FIN-2006-6872 RockinghamCommunityCollege-FinancialStatementAudit 5/17/2007FIN-2006-4407 TownofButner-FinancialStatementAudit 5/17/2007FIN-2006-4620 NorthCarolinaStatePortsAuthority-FinancialStatementAudit 5/17/2007FIN-2006-6848 LenoirCommunityCollege 5/8/2007FIN-2006-6856 NashCommunityCollege 4/23/2007FIN-2006-6864 RandolphCommunityCollege 4/23/2007FIN-2006-6826 DavidsonCountyCommunityCollege 4/16/2007FIN-2006-6894 WesternPiedmontCommunityCollege 4/16/2007FIN-2006-8730 StatewideSingleAudit 4/13/2007FIN-2006-8530 NorthCarolinaGlobalTransparkAuthority 4/12/2007FIN-2006-6055 UNC-Asheville 4/12/2007FIN-2006-4900 CrimeControlandPublicSafety,Departmentof 4/5/2007FIN-2006-4600 Commerce,Departmentof 4/5/2007FIN-2006-3510a Treasurer,DepartmentoftheState 4/5/2007FIN-2006-4410 HealthandHumanServices-CAFRandSingleAudit 4/4/2007FIN-2006-6889 Vance-GranvilleCommunityCollege 4/4/2007FIN-2006-8025 NCStateBoardofElections 3/26/2007FIN-2006-8410 Auditor,OfficeoftheState 3/26/2007FIN-2006-6060 UNC-Wilmington 3/22/2007FIN-2006-6020 UNC-ChapelHill 3/19/2007FIN-2006-6092 NCSchooloftheArts 3/17/2007FIN-2006-4350 WildlifeResourcesCommission 3/16/2007FIN-2006-4650 EmploymentSecurityCommission 3/16/2007FIN-2006-6868 Roanoke-ChowanCommunityCollege 3/16/2007FIN-2006-3700 AgricultureandConsumerServices,Departmentof 3/15/2007FIN-2006-6040 UNC-Greensboro 3/15/2007
NorthCarolinaOfficeoftheStateAuditor
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AnnualReport2007|AppendixA
FIN-2006-6065 EastCarolinaUniversity 3/15/2007FIN-2006-4300 EnvironmentandNaturalResources,Departmentof 3/13/2007FIN-2006-4660 InformationTechnologyServices 3/9/2007FIN-2006-6800 CommunityColleges,Departmentof 3/9/2007FIN-2005-6090 NorthCarolinaCentralUniversity 3/9/2007FIN-2006-4200 Transportation,Departmentof 3/7/2007FIN-2006-6858 CoastalCarolinaCommunityCollege 3/2/2007FIN-2006-6816 CentralCarolinaCommunityCollege 2/26/2007FIN-2006-6050 UNC-Charlotte 2/14/2007FIN-2006-6095 UNCHospitals-NCMemorialHospital 2/2/2007FIN-2006-6082 UNC-Pembroke 1/30/2007FIN-2006-2103 AnsonCountyClerkofSuperiorCourt 1/29/2007FIN-2006-4160 Controller,OfficeoftheState 1/24/2007FIN-2006-6080 AppalachianStateUniversity 1/16/2007FIN-2006-3400 Treasurer,DepartmentoftheState 1/12/2007FIN-2006-6084 Winston-SalemStateUniversity 1/10/2007FIN-2006-6030 NorthCarolinaStateUniversity 1/4/2007FIN-2006-4700 Revenue,Departmentof 12/27/2006FIN-2006-6075 WesternCarolinaUniversity 12/20/2006FIN-2006-4670 NCEducationLottery 12/19/2006FIN-2005-8550 NCAgriculturalFinanceAuthority 12/7/2006FIN-2006-4800 CulturalResources,Departmentof 11/22/2006FIN-2005-6806 BladenCommunityCollege 11/17/2006FIN-2006-2197 WilsonCountyClerkofSuperiorCourt 11/16/2006FIN-2006-2145 HertfordCountyClerkofSuperiorCourt 11/16/2006FIN-2006-3000 Governor,Officeofthe 10/31/2006FIN-2006-8303 USSNCBattleshipCommission 10/30/2006FIN-2006-2139 GreeneCountyClerkofSuperiorCourt 10/23/2006FIN-2006-2188 TyrrellCountyClerkofSuperiorCourt 10/13/2006FIN-2007-2115 CarteretCountyClerkofSuperiorCourt 10/13/2006FIN-2006-2133 ForsythCountyClerkofSuperiorCourt 10/10/2006FIN-2006-2150 JohnstonCountyClerkofSuperiorCourt 10/2/2006FIN-2006-2185 SurryCountyClerkofSuperiorCourt 10/2/2006FIN-2006-2166 OnslowCountyClerkofSuperiorCourt 9/28/2006FIN-2005-6850 MartinCommunityCollege 9/27/2006FIN-2006-2112 CabarrusCountyClerkofSuperiorCourt 9/13/2006FIN-2006-2108 BladenCountyClerkofSuperiorCourt 9/11/2006FIN-2006-2170 PenderCountyClerkofSuperiorCourt 9/11/2006FIN-2006-2173 PittCountyClerkofSuperiorCourt 9/11/2006FIN-2006-2177 RobesonCountyClerkofSuperiorCourt 8/29/2006FIN-2006-2184 StokesCountyClerkofSuperiorCourt 8/29/2006
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FIN-2006-2107 BertieCountyClerkofSuperiorCourt 8/29/2006FIN-2006-2113 CaldwellCountyClerkofSuperiorCourt 8/29/2006FIN-2006-2136 GatesCountyClerkofSuperiorCourt 8/17/2006FIN-2006-2152 LeeCountyClerkofSuperiorCourt 8/7/2006FIN-2006-2128 DavidsonCountyClerkofSuperiorCourt 7/24/2006FIN-2006-3510 Treasurer,DepartmentoftheState 7/24/2006FIN-2006-2102 AlleghanyCountyClerkofSuperiorCourt 7/24/2006FIN-2006-2105 AveryCountyClerkofSuperiorCourt 7/20/2006FIN-2006-2194 WataugaCountyClerkofSuperiorCourt 7/20/2006FIN-2006-2180 RutherfordCountyClerkofSuperiorCourt 7/20/2006FIN-2006-4500 Correction,Departmentof 7/20/2006FIN-2006-2168 PamlicoCountyClerkofSuperiorCourt 7/14/2006GRA-2008-0053 ReviewofTheSalvationArmyCharlotteStateGrants 9/17/2007GRA-2008-0039 ReviewofTeachingAcademicsforLifeLearningOutreachMinistriesStateGrant 9/13/2007GRA-2008-0042 ReviewofNorthHillsChildCareCenterStateGrant 9/13/2007GRA-2007-0028 ReviewofCarolynsLittleCastleStateGrant 9/13/2007GRA-2008-0049 ReviewofLifeAfterLifeIncStateGrant 9/11/2007GRA-2008-0048 ReviewofAppletreeDayCareIncStateGrant 8/30/2007GRA-2008-0046 ReviewofInfantsPalaceDayCareIncStateGrant 8/23/2007GRA-2007-0031 ReviewofTheKidsPlaceDayCareStateGrants 8/22/2007GRA-2008-0055 ReviewofTarHeelVolunteerRescueSquadStateGrants 8/17/2007GRA-2007-0014 ReviewofNorthCarolinaFairHousingCenterStateGrant 7/20/2007GRA-2007-0033 ReviewofWayneMemorialHospitalStateGrants 7/19/2007GRA-2007-0032 ReviewofUnitedCommunityMinistriesStateGrants 7/16/2007GRA-2007-0034 ReviewofWayneUpliftResourceAssociationInc 6/22/2007GRA-2007-0035 ReviewofSoutheasternFamilyViolenceCenterStateGrants 6/22/2007GRA-2007-0036 ReviewofNewHanoverCommunityHealthStateGrant 6/22/2007GRA-2007-0029 ReviewofLittleAngelsChildCareCenterStateGrant 6/14/2007GRA-2007-0030 ReviewofSaveTheFamilyChildCareStateGrant 6/14/2007GRA-2007-0025 ReviewofProsperousChildrenChildCare 6/14/2007GRA-2007-0027 ReviewofAnsonCountyDomesticViolenceCoalitionInc 6/7/2007GRA-2007-0015 ReviewofWordofGodFellowship 4/9/2007GRA-2007-0026 ReviewofLittleRedSchoolhouse 3/28/2007GRA-2006-0010 ReviewofWindowsontheWorld 3/13/2007GRA-2007-0021 ReviewofBlueRidgeElectricMembershipCorp 3/6/2007GRA-2007-0023 ReviewofHaywoodElectricMembershipCorp 3/6/2007GRA-2007-0022 ReviewofBrunswickElectricMembershipCorp 3/1/2007GRA-2007-0018 ReviewofParkwoodVolunteerFireDepartment 3/1/2007GRA-2007-0020 ReviewofTidelandElectricMembershipCorp 3/1/2007GRA-2006-0011 ReviewofFirstHealthoftheCarolinas,Inc 2/14/2007GRA-2006-0013 ReviewofShelteredAidtoFamiliesinEmergencies(SAFE) 2/5/2007
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AnnualReport2007|AppendixA
GRA-2006-0007 ReviewofSitInMovement,Inc 11/8/2006GRA-2006-0008 ReviewofBertie-Martin-WashingtonCommunityDevelopment 11/8/2006GRA-2006-0009 ReviewofSandhillsMediationCenter 11/8/2006GRA-2006-0005 ReviewofHopePregnancyCareCenter 10/26/2006GRA-2006-0006 ReviewofWesternYouthNetwork 10/26/2006GRA-2006-0002 ReviewofMarineCorpMuseumoftheCarolinas 10/23/2006GRA-2006-0003 ReviewofClubFifteen 10/23/2006GRA-2006-0004 ReviewofCaswellCountyParish 10/23/2006INV-2007-0323 NorthCarolinaDepartmentofTransportation 9/12/2007INV-2007-0322 EastCarolinaUniversity 9/7/2007INV-2007-0321 NorthCarolinaDepartmentofAdministration 9/4/2007INV-2007-0320 NorthCarolinaDepartmentofTransportation 8/28/2007INV-2007-0319 UniversityofNorthCarolinaatGreensboro 7/11/2007INV-2007-0318 UniversityofNorthCaroliinaHospitals/ UniversityofNorthCarolinaSchoolofPharmacy 6/28/2007INV-2007-0317 NorthCarolinaDepartmentofEnvironmentandNaturalResources 5/31/2007INV-2007-0316 NCDepartmentofEnvironmentandNaturalResources/DivisionofWasteManagement 5/10/2007INV-2007-0315 WakeTechnicalCommunityCollege 4/23/2007INV-2007-0314 NorthCarolinaDepartmentofCulturalResources 4/16/2007INV-2007-0313 NorthCarolinaSchoolofScienceandMathematics 3/7/2007INV-2007-0312 ElizabethCity/PasquotankAirportAuthority 1/9/2007INV-2006-0311 NorthCarolinaBoardofCosmeticArtsExaminers 12/18/2006INV-2006-0310 NCDeptofEnvironmentandNaturalResources 11/14/2006INV-2006-0309 NorthCarolinaStateUniversity 9/20/2006INV-2006-0308 NorthCarolinaDepartmentofTransportation 9/13/2006INV-2006-0307 NCDepartmentofAdministrationDivisionofPurchaseandContract 9/5/2006INV-2006-0306 NorthCarolinaStateUniversity 8/28/2006INV-2006-0305 NorthCarolinaPublicStaff 7/19/2006INV-2006-0303 NorthCarolinaAgricultural&TechnicalStateUniversity 7/6/2006INV-2006-0304 NorthCarolinaDepartmentofHealthandHumanServices 7/6/2006ISA-2007-6816 CentralCarolinaCommunityCollege 9/18/2007ISA-2007-6883 StanlyCommunityCollege 9/18/2007ISA-2007-4300 NorthCarolinaDepartmentofEnvironmentandNaturalResources 9/17/2007ISA-2007-6814 CatawbaValleyCommunityCollege 9/14/2007ISA-2007-6864 RandolphCommunityCollege 9/14/2007ISA-2007-6870 RobesonCommunityCollege 9/14/2007ISA-2007-6838 GuilfordTechnicalCommunityCollege 9/7/2007ISA-2007-4410 NorthCarolinaDepartmentofHealthandHumanServices/ CountyAdministrationReimbursementSystem 9/7/2007ISA-2007-4660 InformationTechnologyServices 9/4/2007ISA-2007-6820 ClevelandCommunityCollege 8/22/2007
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NorthCarolinaOfficeoftheStateAuditor
ISA-2007-6836 GastonCollege 8/22/2007ISA-2007-6861 PiedmontCommunityCollege 7/20/2007ISA-2007-6840 HalifaxCommunityCollege 7/20/2007ISA-2007-6874 Rowan-CabarrusCommunityCollege 7/18/2007ISA-2007-6898 WilsonTechnicalCommunityCollege 7/16/2007ISA-2007-6843 BlueRidgeCommunityCollege 7/13/2007ISA-2007-6830 EdgecombeCommunityCollege 7/3/2007ISA-2007-4500 NorthCarolinaDepartmentofCorrections 7/3/2007ISA-2007-6804 BeaufortCommunityCollege 6/28/2007ISA-2007-6088 FayettevilleStateUniversity 6/1/2007ISA-2007-0740 NorthCarolinaDepartmentofTransportation 5/22/2007ISA-2007-6082 UNC-Pembroke 4/23/2007ISA-2007-4700 Revenue,Departmentof 11/17/2006ISA-2007-4160 Controller,OfficeoftheState 11/9/2006ISA-2007-1000 NorthCarolinaGeneralAssembly 11/2/2006ISA-2007-3300 Auditor,OfficeoftheState 11/1/2006ISA-2006-6086 ElizabethCityStateUniversity 7/21/2006NGV-2006-9110 MecklenburgPartnershipforChildren-FinancialStatementAudit 7/30/2007NGV-2006-9101 NorthCarolinaPartnershipforChildren-FinancialStatementAudit 7/16/2007NGV-2006-9127 BuncombeCountyPartnershipforChildrenInc-FinancialStatementAudit 6/29/2007NGV-2006-9128 NewHanoverCountyPartnershipforChildrenInc-FinancialStatementAudit 6/28/2007NGV-2006-9115 AveryCountyPartnershipforChildrenInc-FinancialStatementAudit 6/26/2007NGV-2006-9156 CaswellCountyPartnershipforChildren-FinancialStatementAudit 6/25/2007NGV-2006-9173 PenderCountyPartnershipforChildren-FinancialStatementAudit 6/25/2007NGV-2006-9133 StokesPartnershipforChildren-FinancialStatementAudit 6/21/2007NGV-2006-9126 AlleghanyPartnershipforChildrenInc-FinancialStatementAudit 6/21/2007NGV-2006-9135 WakeCountySmartStartInc-FinancialStatementAudit 6/14/2007NGV-2006-9121 SmartStartofForsythCounty-FinancialStatementAudit 6/11/2007NGV-2006-9140 BertieCountyPartnershipforChildrenInc-FinancialStatementAudit 6/4/2007NGV-2006-9169 Martin-PittPartnershipforChildrenInc-FinancialStatementAudit 6/4/2007NGV-2006-9137 WilsonCountyPartnershipforChildren-FinancialStatementAudit 5/30/2007NGV-2006-9153 BladenCountyPartnershipforChildrenInc-FinancialStatementAudit 5/23/2007NGV-2006-9105 PartnershipforChildrenofCumberlandCountyInc-FinancialStatementAudit 5/23/2007NGV-2006-9146 LeeCountyPartnership 5/8/2007NGV-2006-9179 ScotlandCountyPartnership 2/22/2007NGV-2006-9134 SurryCountyPartnership 2/21/2007NGV-2006-9118 DuplinCountyPartnership 2/21/2007NGV-2006-9113 StanlyCountyPartnership 2/19/2007NGV-2006-9183 WataugaCountyPartnership 2/19/2007NGV-2006-9172 OnslowCountyPartnership 2/19/2007NGV-2006-9177 RockinghamCountyPartnership 2/14/2007
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AnnualReport2007|AppendixA
NGV-2006-9125 WilkesCountyPartnership 2/13/2007NGV-2006-9147 McDowellCountyPartnership 2/12/2007NGV-2006-9178 SampsonCountyPartnership 1/30/2007NGV-2006-9107 Halifax-WarrenPartnership 1/25/2007NGV-2006-9112 RegionAPartnership 1/25/2007NGV-2006-9154 CabarrusCountyPartnership 1/16/2007NGV-2006-9145 IredellCountyPartnership 12/21/2006NGV-2006-9120 DownEastPartnership(Nash,Edgecombe) 12/21/2006NGV-2006-9116 CatawbaCountyPartnershipforChildren 12/19/2006NGV-2006-9106 DavidsonCountyPartnershipforChildrenInc 12/19/2006NGV-2006-9131 RobesonCountyPartnership 12/19/2006NGV-2006-9149 RowanCountyPartnership 12/19/2006NGV-2006-9141 ColumbusCountyPartnership 12/1/2006NGV-2006-9123 AlbemarlePartnership(Camden,Currituck,Pasquotank) 12/1/2006NGV-2006-9114 AsheCountyPartnership 11/30/2006NGV-2006-9142 ChildrenandYouthPartnershipforDareCounty 11/30/2006NGV-2006-9148 MooreCountyPartnersforChildrenandFamilies 11/29/2006NGV-2006-9158 CravenCountyPartnership 11/29/2006NGV-2005-9157 Chowan-Gates-PerquimansPartnership 7/24/2006NGV-2005-9167 Lincoln-GastonCountyPartnership 7/20/2006NGV-2005-9185 YadkinCountyPartnership 7/20/2006NGV-2005-9155 CarteretCountyPartnershipforChildren 7/17/2006NGV-2005-9138 AnsonCountyPartnership 7/6/2006NGV-2005-9101 NorthCarolinaPartnershipForChildren 7/6/2006NGV-2005-9130 RandolphCountyPartnership 7/5/2006NGV-2005-9150 AlamanceCountyPartnership 7/5/2006NGV-2005-9104 ClevelandCountyPartnership 7/3/2006PER-2007-7226 EnterpriseProjectManagementOffice 7/26/2007PER-2007-7227 StateChildrensHealthInsuranceProgramClaimsProcessing 7/24/2007PER-2007-7225 NewVistas-MountainLaurelIncMentalHealthServiceProvider 5/15/2007PER-2007-7219 OfficeSuppliesTermContractAdministeredbythePurchaseandContractDivision 5/9/2007PER-2007-7220 EconomicDevelopmentStudies 5/2/2007PER-2007-7223 OfficeofIndigentDefenseServices 2/28/2007PER-2006-7216 InternalAuditinginNorthCarolinaAgenciesandInstitutions 9/28/2006SAR-2007-3420 NorthCarolinaDepartmentoftheTreasurer 4/24/2007SAR-2007-6020 UNC-ChapelHill 4/24/2007SAR-2007-0673 NorthCarolinaDivisionofMotorVehicles 3/20/2007SAR-2007-6095 UNCHospitals-NCMemorialHospital 1/25/2007SAR-2007-6030 NorthCarolinaStateUniversity 1/3/2007SAR-2007-3600 Justice,Departmentof 1/3/2007SAR-2006-6090 NorthCarolinaCentralUniversity 10/2/2006
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��Increasing Efficiency... Exposing Fraud
AppendixB
NorthCarolinaOfficeoftheStateAuditor
TheOSAindependentlyevaluatesthestate’sfiscal
accountability and public program performance
forNorthCarolina’scitizensandothers.Theoffice
strivestoassurethatstategovernmentisexecuting
itsmanagementresponsibilitiesincompliancewith
applicablelaws,rules,regulations,andpolicies.The
officealsoevaluateswhethersufficientmanagement
controlsandpoliciesexisttoenablestateagencies
to most efficiently and effectively use public
resources.
STATUTORY AUTHORITY
North Carolina General Statutes §§147-64.1-
64.14 set forth the duties and responsibilities of
the State Auditor, and requires the State Auditor
beindependentoftheorganizationsbeingaudited.
These statutesmandate that all stateagenciesand
entities partially or entirely supported by public
fundsbesubjecttoauditbythestateauditor.These
audits independently evaluate public program
performancefortheGeneralAssembly,Governor,
executive departments and agencies, governing
bodies, and the general public. Specifically, the
StateAuditor independently examinesandmakes
findingsoffactonwhetherStateagencies:
■establishedadequateoperatingandadministrative
procedures, reporting systems, and elements of
managementcontrol.
■providedfinancialandotherreportsthatdisclose
fairly, consistently, fully, and promptly all
information necessary to demonstrate program
performance.
■collected,deposited,andproperlyaccountedfor
allrevenuesandreceiptsarisingfromactivities.
■ conductedprogramsandexpended funds inan
efficient and economical manner as well as in
compliancewithapplicablelawsandregulations
■determinedthatprogramseffectivelyservedthe
legislativeintent.
OSA is also statutorily mandated to conduct
certain audits, including the largest audit, the
State’s Comprehensive Annual Financial Report
(CAFR).Theseauditsarerequiredtobeconducted
in accordance with appropriate professional
standards.
TheInvestigativestaffisstatutorilymandatedto
investigateallegationsofimproperactivities,which
mayoccurasaresultofmisfeasance,malfeasanceor
nonfeasancebygovernmental employeesor those
receivingstatemoney.Investigatorsarerequiredto
protect complainantswhoprovide information to
OSArelatedtothesecharges.Thissectionoperates
under the supervision of the Chief Deputy State
Auditor.
CONSTITUTIONAL AGENCY
TheStateAuditorisaconstitutionalofficerlisted
intheNorthCarolinaConstitutionunderArticleIII,
§7.TheStateAuditoriselectedstatewideeveryfour
yearsandisamemberoftheCouncilofStatewhich
also includes the Governor, Lieutenant Governor,
SecretaryofState,StateTreasurer,Superintendent
of Public Instruction, Attorney General,
Commissioner of Agriculture, Commissioner of
Labor,andCommissionerofInsurance.
STATUTORY AND CONSTITUTIONAL AUTHORITY
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�0 Increasing Efficiency... Exposing Fraud
AnnualReport2007|ContactInformation
SENIOR MANAGEMENT TEAM
LESLIE W. MERRITT, JR., CPA, CFPState [email protected](919)807-7500
KRIS BAILEY, J.D.Chief [email protected](919)807-7665
JEFF HENDERSON, CPA, CISA, Deputy State [email protected](919)807-7513
CHARLES K. DUCKETTPersonnel [email protected](919)807-7617
JAMES L. FORTEDirector of Internal Operations and Legislative [email protected](919)807-7642
CINDY [email protected](919)807-7553
TIMOTHY J. HOEGEMEYER, J.D., MPAGeneral [email protected](919)807-7564
CHRISTOPHER F. MEARS, J.D., MPPDirector of Public [email protected](919)807-7566
PAT STUSSIEExecutive Assistant to the [email protected](919)807-7676
LENNY SUPERVILLE, Ph.D.Chief Information [email protected](919)807-7625
AUDIT MANAGEMENT TEAM
JOYCE FLOWERS, CPASpecialty: Single AuditWilmington [email protected](919)807-7550
JANET HAYES, CPM, CICA, MBASpecialty: Services to nongovernmen-tal [email protected](919)807-7558
LINDA HOLLAR, CPASpecialty: Universities, UNC, UNC Hospitals, Asheville [email protected](919)807-7565
FRANK L. PERRYSpecialty: [email protected](919)807-7604
LEE LINKER, CPASpecialty: Quality [email protected](919)807-7583
DAVID NANCE, CPASpecialty: Health [email protected](919)807-7660
CAROL SMITH, CPASpecialty: Community CollegesCharlotte BranchGreensboro BranchMorganton BranchWinston-Salem [email protected](336)585-2513
FAYE STEELE, CPASpecialty: Clerks of CourtNorth Carolina State UniversityFayetteville BranchGreenville BranchEdenton [email protected](919)807-7589
KENNETH BARNETTE, CPASpecialty: Performance [email protected](919)807-7540
CHARLES WILLIFORD, CPA, CITP, CISA, CFE, CPMSpecialty: Information Systems [email protected](919)807-7627
Copies of reports issued by the Office of the StateAuditormayberequestedthroughtheemaillinkonthe web site at www.ncauditor.net or by calling themain phone number. Other inquiries, comments,and suggestions may be made by contacting themainofficeoroneofthestaffmemberslistedbelow.
N.C. OFFICE OF THE STATE AUDITOR2SouthSalisburyStreet20601MailServiceCenterRaleigh,NC27699-0601MainPhoneNumber:(919)807-7500HotlineNumber:(800)730-8477FaxNumber:(919)807-7647
ContactInformation