2006-05_skytalk

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* YVR is the international aeronautical designation for Vancouver International Airport. Cell Phone Rentals Cell Phone Rentals Call 604-671-4655 YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER MAY 2006 FREE SEE FOD FATHER, PAGE 3 High Fashion Takes Flight Delta Air Lines Unveils Its New Uniform Collection Canada And The United Kingdom To Fly The ‘Open Skies’ C anada and the United Kingdom have negotiated an “Open Skies” air transport agreement. On April 21, 2006, Minister of Transport, Infrastructure and Communities, Lawrence Cannon, and Minister of International Trade and Minister for the Pacific Gateway and the Vancouver-Whistler Olympics, David L. Emerson, made the announcement. The agreement allows Canadian airlines to offer virtually unlimited service, including passen- ger and cargo flights, to and from third countries via the United Kingdom. U.K. airlines will be able to reciprocate, via Canada. Canadian and U.K. airlines will also be free of price restrictions when carrying traffic through their own country’s cities to the designated third F ashion takes flight with this month’s new uniforms for Delta Air Line’s flight attendants, customer service agents and Crown Room Club representa- tives. Richard Tyler, a designer known for his modern tailoring and elegant evening wear, has cre- ated a uniform inspired by the era of glamorous air travel. The col- lection includes a wide variety of pieces that are fashionable and functional, including clothing, outerwear and accessories. The uniforms, which use the Delta navy blue and red colour palette, along with gold, platinum and red accents reflect timeless elegance. “Our employees look absolute- ly amazing in Richard Tyler’s Collection for Delta,” said Joanne Smith, Delta’s vice president of marketing. “His timeless design and elegance combined with a stylish and sophisticated new look further enhances Delta’s image as a contemporary classic. Richard’s collection is truly runway-ready. We hope our customers will enjoy our new look just as much as we do.” The Richard Tyler Collection for female employees includes blazers, blouses, pants, skirts, wrap dresses (including the signa- ture “Red Dress” for flight atten- dants), pea coats, felt hats, silk scarves and pocket squares. For male employees, Tyler has created blazers, regular and French cuff dress-shirts, reversible all-weather coats, and a reversible black buck- et hat. “My goal with the design of the new uniforms was to evoke the time when air travel was glam- orous and sophisticated, yet with a contemporary look and feel,” said Tyler. “The challenge of designing a uniform for air travel is to ensure that it is practical as well as stylish and I’m proud to have met that challenge, working with Delta to create a look that blends modern comfort and wearability with refined style.” Delta offers non-stop daily service to Atlanta, Georgia from YVR and, through a codeshare agreement, operates a thrice-daily daily flight to Salt Lake City, Utah. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Visit www.delta.com to check in for flights, print boarding pass- es or check flight status. Scheduled to open May 15, Virgin Books and Music will be located in the Domestic Terminal Building, Level 3. ‘FOD Father’ Wins National Safety Award L ong-time YVR employee, Dave Larrigan, has won a pres- tigious national safety award. An airside officer at YVR, Dave has been recognized for his long-standing commitment and dedication to aviation safety, with this year’s Transport Canada Aviation Safety Award. For more than 50 years, Dave has worked within the aviation industry, holding a variety of positions in both public and pri- vate service. Dave began his career with the Royal Canadian Air Force in 1955, serving as a Delta flight attendant, Patricia Ringness, with Delta CEO, Gerald Grinstein, at a fashion show displaying the new uniforms. SEE OPEN SKIES, CONTINUED ON PAGE 3 D uring March and April, airport employees and the travelling public voted for their favourite YVR shop, service and restaurant in the Second Annual SkyTalk Readers’ Choice Awards. A special Readers’ Choice Awards insert in SkyTalk listed the Merchants at YVR, all of whom pro- vided weekly draw prizes. Entrants voting for their favourite YVR shop, service or restaurant were automati- cally entered to win the weekly draws and the grand prize trip for two to Paris, courtesy of Zoom Airlines. Ballots were deposited in boxes located throughout the termi- nals and at YVR Customer Information Counters. Once again, the campaign was a great success. For two months, spon- sors placed ballot boxes at their loca- tions and provided advertising and weekly draw prizes for 10 lucky winners. The votes have been tallied and the results are in: Favourite place to shop at YVR: Great Canadian Book Company. Favourite place to eat at YVR: Tim Hortons. Favourite Service Provider at YVR: Absolute Spa at YVR. The grand-prize winner of the trip for two to Paris was Pamela Hoeppner, a screening promotions specialist at the BC Cancer Agency. Hoeppner, travelling on an April 28 Air Canada flight to Kamloops, arrived to learn the flight was over- booked. In no hurry, Hoeppner left to store her bags at CDS Baggage Storage and filled out the lucky bal- lot. Ecstatic to learn she was the win- ner, Hoeppner commented that her delayed departure was indeed fortu- itous. At YVR for a business trip, Hoeppner wanted to remind women of the importance of mammograms. British Columbia residents, aged 40 to 79, receive free appointments at 1- 888-GO-HAVE-1. The complete list of weekly Readers’ Choice Award winners is printed on page 7. Second Annual SkyTalk Readers’ Choice Awards—Pamela Hoeppner, grand-prize winner of a trip for two to Paris, courtesy Zoom Airlines. Second Annual SkyTalk Readers’ Choice Awards Eat, Drink And Be Merry T his month, the Airport Authority is unveiling some new and upgraded retail offerings. From the airport’s first Greek restaurant to the Lower Mainland’s only Virgin Books and Music location, YVR’s award-winning retail pro- gram ensures that crisscrossing the globe is better than ever. Dedicated to eating well? OPA! Souvlaki of Greece, brings the best of the Mediterranean to YVR, with Greek salad, rice pilaf, and its name- sake souvlaki. Scheduled to open mid-month, OPA! Souvlaki of Greece will be in the former Shogun’s loca- tion in the International Terminal Building on Level 3. Next door, the newly renovated Burger King, opening May 8, offers even more choices, with its famed flame-broiled burgers, onion rings, and lighter fare, such as a garden salad with grilled chicken, grape tomatoes, red onions, and cucum- ber. But, nutrition is only one part of helping you look and feel your best. Visit Virgin Books and Music, SEE NEW AT YVR, PAGE 4

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Page 1: 2006-05_skytalk

* YVR is the international aeronautical designation for Vancouver International Airport.

Cell Phone Rentals Cell PhoneRentals

Call 604-671-4655

YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER • MAY 2006F R E E

SEE FOD FATHER, PAGE 3

High Fashion Takes Flight

Delta Air Lines Unveils Its New Uniform Collection

Canada And The United Kingdom To Fly The ‘Open Skies’Canada and the United Kingdom have negotiated

an “Open Skies” air transport agreement. OnApril 21, 2006, Minister of Transport,

Infrastructure and Communities, LawrenceCannon, and Minister of International Trade andMinister for the Pacific Gateway and the

Vancouver-Whistler Olympics, David L. Emerson,made the announcement.

The agreement allows Canadian airlines tooffer virtually unlimited service, including passen-ger and cargo flights, to and from third countriesvia the United Kingdom. U.K. airlines will be able

to reciprocate, via Canada. Canadian and U.K. airlines will also be free of

price restrictions when carrying traffic throughtheir own country’s cities to the designated third

Fashion takes flight with thismonth’s new uniforms for DeltaAir Line’s flight attendants,

customer service agents andCrown Room Club representa-tives.

Richard Tyler, a designerknown for his modern tailoringand elegant evening wear, has cre-ated a uniform inspired by the eraof glamorous air travel. The col-lection includes a wide variety ofpieces that are fashionable andfunctional, including clothing,outerwear and accessories. Theuniforms, which use the Deltanavy blue and red colour palette,along with gold, platinum and redaccents reflect timeless elegance.

“Our employees look absolute-ly amazing in Richard Tyler’sCollection for Delta,” said JoanneSmith, Delta’s vice president ofmarketing. “His timeless design

and elegance combined with astylish and sophisticated new lookfurther enhances Delta’s image asa contemporary classic. Richard’scollection is truly runway-ready.We hope our customers will enjoyour new look just as much as wedo.”

The Richard Tyler Collectionfor female employees includesblazers, blouses, pants, skirts,wrap dresses (including the signa-ture “Red Dress” for flight atten-dants), pea coats, felt hats, silkscarves and pocket squares. Formale employees, Tyler has createdblazers, regular and French cuffdress-shirts, reversible all-weathercoats, and a reversible black buck-et hat.

“My goal with the design ofthe new uniforms was to evoke thetime when air travel was glam-orous and sophisticated, yet with a

contemporary look and feel,” saidTyler. “The challenge of designinga uniform for air travel is to ensurethat it is practical as well as stylishand I’m proud to have met thatchallenge, working with Delta tocreate a look that blends moderncomfort and wearability withrefined style.”

Delta offers non-stop dailyservice to Atlanta, Georgia fromYVR and, through a codeshareagreement, operates a thrice-dailydaily flight to Salt Lake City,Utah.

Delta is a founding member ofSkyTeam, a global airline alliancethat provides customers withextensive worldwide destinations,flights and services.

Visit www.delta.com to checkin for flights, print boarding pass-es or check flight status.

Scheduled to open May 15, Virgin Books and Music will be located in theDomestic Terminal Building, Level 3.

‘FOD Father’Wins NationalSafety AwardLong-time YVR employee,

Dave Larrigan, has won a pres-tigious national safety award.An airside officer at YVR,

Dave has been recognized for hislong-standing commitment anddedication to aviation safety, withthis year’s Transport CanadaAviation Safety Award.

For more than 50 years, Davehas worked within the aviationindustry, holding a variety ofpositions in both public and pri-vate service. Dave began hiscareer with the Royal CanadianAir Force in 1955, serving as a

Delta flight attendant, Patricia Ringness,with Delta CEO, Gerald Grinstein, at a fashionshow displaying the new uniforms.

SEE OPEN SKIES, CONTINUED ON PAGE 3

During March and April, airportemployees and the travellingpublic voted for their favourite

YVR shop, service and restaurant inthe Second Annual SkyTalkReaders’ Choice Awards.

A special Readers’ ChoiceAwards insert in SkyTalk listed theMerchants at YVR, all of whom pro-vided weekly draw prizes. Entrantsvoting for their favourite YVR shop,service or restaurant were automati-cally entered to win the weeklydraws and the grand prize trip fortwo to Paris, courtesy of ZoomAirlines. Ballots were deposited inboxes located throughout the termi-nals and at YVR CustomerInformation Counters.

Once again, the campaign was agreat success. For two months, spon-sors placed ballot boxes at their loca-tions and provided advertising andweekly draw prizes for 10 luckywinners.

The votes have been tallied andthe results are in:

Favourite place to shop atYVR: Great Canadian BookCompany.

Favourite place to eat at YVR:Tim Hortons.

Favourite Service Provider atYVR: Absolute Spa at YVR.

The grand-prize winner of the tripfor two to Paris was PamelaHoeppner, a screening promotionsspecialist at the BC Cancer Agency.Hoeppner, travelling on an April 28Air Canada flight to Kamloops,arrived to learn the flight was over-booked. In no hurry, Hoeppner left tostore her bags at CDS BaggageStorage and filled out the lucky bal-lot.

Ecstatic to learn she was the win-ner, Hoeppner commented that herdelayed departure was indeed fortu-itous. At YVR for a business trip,Hoeppner wanted to remind womenof the importance of mammograms.British Columbia residents, aged 40to 79, receive free appointments at 1-888-GO-HAVE-1.

The complete list of weeklyReaders’ Choice Award winners isprinted on page 7.

Second Annual SkyTalk Readers’Choice Awards—Pamela Hoeppner,grand-prize winner of a trip for two toParis, courtesy Zoom Airlines.

Second Annual SkyTalk Readers’ Choice Awards

Eat, Drink And Be Merry

This month, the Airport Authorityis unveiling some new andupgraded retail offerings. From

the airport’s first Greek restaurantto the Lower Mainland’s onlyVirgin Books and Music location,YVR’s award-winning retail pro-gram ensures that crisscrossing theglobe is better than ever.

Dedicated to eating well? OPA!Souvlaki of Greece, brings the best ofthe Mediterranean to YVR, withGreek salad, rice pilaf, and its name-sake souvlaki. Scheduled to openmid-month, OPA! Souvlaki of Greece

will be in the former Shogun’s loca-tion in the International TerminalBuilding on Level 3.

Next door, the newly renovatedBurger King, opening May 8, offerseven more choices, with its famedflame-broiled burgers, onion rings,and lighter fare, such as a gardensalad with grilled chicken, grapetomatoes, red onions, and cucum-ber.

But, nutrition is only one part ofhelping you look and feel your best.Visit Virgin Books and Music,

SEE NEW AT YVR, PAGE 4

Page 2: 2006-05_skytalk

2 • M A Y 2 0 0 6

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’03 Saturn Vue AWD #715’03 Ford Focus #538’03 Ford Focus Wagon #262’03 Honda Accord EX #536’03 Lincoln Town Car Signature #627’03 Ford Focus 2Ts #783’02 Acura 3.2 Ti #733’02 Pontiac Grand Am #735A’02 Nissan Sentra #741’02 VW Golf #465B’02 Oldsmobile Alero #471’02 Buick Century #781’02 Honda Accord #810’01 Chev Malibu #787’00 Chrysler Intrepid #422A’99 Pontiac Grand Prix GTP #765

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Page 3: 2006-05_skytalk

Last month, the House ofCommons introducedchanges to the

“Aeronautics Act,” provid-ing Transport Canada withincreased leverage to main-tain and enhance the safetyof Canada’s aviation system.

The proposed amendments,introduced by LawrenceCannon, Minister of Transport,Infrastructure and Communities,reflect new strategies for regulating avia-tion safety, including penalties.

Key amendments would also allowindividuals and operators to confiden-tially, and voluntarily, report on lesssafety-critical regulatory violations.

“These changes to the AeronauticsAct are essential to advancing avia-tion safety while reflecting the needsof the aviation community,” saidMinister Cannon. “Modernizing theact in this way respects the continu-ously evolving environment of avia-tion operations.”

Another significant change wouldbe to provide the Canadian ForcesAirworthiness Investigative Authoritywith new powers and duties, compa-rable to Transportation Safety Board

investigators, for flightsafety investigations possi-bly involving civilians inmilitary aviation accidentsor incidents.

“These amendmentswill give military flightsafety investigators thetools they need to meet therequirements of a trans-formed Air Force and tohelp ensure the continued

safety of both military and civilianpersonnel,” said Minister of NationalDefence, Gordon O’Connor.

The Aeronautics Act establishesthe Minister of Transport’s responsi-bility for the development and regu-lation of aeronautics in Canada, andthe supervision of all aeronautic mat-ters.

The amendments are the culmina-tion of extensive consultations withstakeholders through the CanadianAviation Regulation AdvisoryCouncil. The council’s primary objec-tive is to assess and recommendpotential regulatory changes throughcooperative rule-making activitiesconcerning Transport Canada’s civilaviation regulatory mandate.

Amendments To Canadian Aeronautics Act Introduced

Lawrence Cannon,Minister of Transport,Infrastructure andCommunities.

M A Y 2 0 0 6 • 3

Your Airport Community NewspaperMAY 2006 ISSUE • VOL. 13 • NO. 7

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly byWestco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this

publication may be reproduced in whole or part without the written permission of the publisher.

RICHMOND OFFICE:

Suite 306 - 5400 Airport Road South

Richmond, BC V7B 1B4

Tel: 604-736-6754 • Fax: 604-736-6750

Email: [email protected]

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

Publisher: Patrick Stewart

Associate Publisher: Joan Stewart

YVR Editorial Liaisons: Kate Forrester, Ralph Eastman

Contributing Writers: Peter Kutney, Artie Chumpol, Jody Holgate

Creative / Production: James Martin

Photography: Jim Jorgenson

ASSOCIATIONOF AIRPORT

PUBLICATIONS

P.O. Agreement #1676261

www.yvr.ca/authori ty /news/skytalk.asp

PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

YVR’s Safety LeaderNorth American Occupational Safety and Health

week was April 30 to May 6, and what better time tocelebrate the achievements of one of YVR’s own long-time safety leaders, airside safety officer, DaveLarrigan.

On April 25, Transport Canada recognized Davewith its prestigious 2006 Canadian Aviation SafetyAward. Dave’s been working with the Airport Authoritysince 1992 and has spent more than 50 years in theaviation industry. He started with the Royal CanadianAir Force in 1955, serving as a pilot, flight instructorand ultimately Colonel. After that, Dave spent 21 yearswith Transport Canada, where he rose to becomedirector general of aviation, Pacific Region.

We’ve long recognized Dave’s significant role inkeeping our airport safe for passengers, visitors andemployees. In fact, around here he’s known affection-ately as “FOD Father” for his pioneering work in estab-lishing a Foreign Object Debris (FOD) control programthat has become the template for airports around theworld. FOD as small as a wheel from a suitcase canpose a safety risk to aircraft, which is why it’s soimportant to control FOD in aircraft operating areas.

Among Dave’s other accomplishments at YVR arecommissioning the first CAT III runway in Canada,which allows aircraft to operate safely in near zero vis-ibility, and the development of Canada’s first dedicatedAirport Operations diploma program at the British

Columbia Institute of Technology (BCIT).The safety culture Dave helped to establish is car-

ried on through traditions such as the FOD Walk, anannual event that brings together volunteers from theAirport Authority, airport businesses and BCIT in thepre-dawn hours to comb the runways, taxiways,aprons and nearby fields for loose objects and debris.This year’s FOD Walk took place on May 5.

We also continue to take a leadership role in utiliz-ing the latest technology to enhance airport safety. In2005, we acquired the Tarsier Foreign Object Debrisradar detection system from U.K.-based QinetiQ, mak-ing YVR the first airport in the world to own the sys-tem. Over the coming weeks, representatives fromQinetiQ will be in Vancouver working with the AirportAuthority to conduct field tests of the system, whichwill be in full operation by the summer, providing con-tinuous monitoring for FOD on runway surfaces in allweather conditions and at night.

Technology like the Tarsier system will complementthe efforts of each and every employee who, upon see-ing debris on the airfield or anywhere at the airport,pauses for the moment it takes to pick it up and,through that small action, makes an immeasurablecontribution to aviation safety. Tarsier is one more toolwe will use to enhance our safety culture and continuethe good work begun by leaders like Dave and carriedout each day by employees at YVR.

The All-New 2007Camrys Have Arrived!Huge Inventory of 2006Models Remaining!Also, More Than 60 Used Vehicles In Stock!

Grant McDaniel(former YVR Air Canada employee)

Sales and Leasing of New and Used Vehicles

Cell: 604-868-5875 Christian ChiaPresident

OpenRoad Auto Group

country. The new pricing provisions will allow Canadian and United Kingdomairlines to be more responsive to market demand.

“I am pleased with the new agreement and look forward to the potential ben-efits for Canada’s passengers, shippers, airlines and airports,” said MinisterCannon. “I am confident this further liberalization will allow airlines to bettermeet the needs of travellers, shippers, and the air industry.”

More than two million passengers fly between Canada and the UnitedKingdom each year. A minimum of 12 air carriers operate between the twocountries with more than nine Canadian cities and eight British cities receivingservice under the agreement.

“This agreement demonstrates the Government of Canada’s commitment toworking closely with the United Kingdom to ensure better access to markets,”said Minister Emerson. “It will provide economic benefit to the Canadian indus-try by contributing to its growth in trade and tourism.”

The new agreement, scheduled to come into effect on September 1, 2006, isexpected to result in a service increase. pilot, flight instructor and ultimately Colonel, before

leaving to spend 21 years with Transport Canada,where he rose to become director general of aviation,Pacific Region.

In 1992, Dave joined the Airport Authority as aconsultant, assuming the responsibility of airside safe-ty officer. In this role, Dave was instrumental in a num-ber of firsts, helping strengthen the aviation industrylocally, nationally and internationally.

During his time at YVR, Dave led the commission-ing of the first CAT III runway in Canada, whichallows aircraft to safely operate in near zero visibility,and helped promote and develop Canada’s first dedi-cated Airport Operations diploma program at theBritish Columbia Institute of Technology.

However, it is perhaps his leading-edge approach toForeign Object Debris (FOD) that has garnered themost attention locally. Loose objects and debris foundon runways, taxiways and aprons, such as a plastic bagor a suitcase wheel, are known as FOD, and though it

may seem hard to believe, are potentially damaging toan aircraft. If left undetected, objects such as these cancost the aviation industry $4-billion each year. Dubbedthe “FOD Father,” Dave successfully established aFOD control program that would become the templatefor airports around the world.

Dedicated to promoting and improving aviationsafety, Dave has been an active participant in numer-ous industry committees, task forces and conferences,working with the Canadian Airports Council, the AirTransport Association of Canada, Transport Canada,the British Columbia Aviation Council, the CanadianBusiness Aviation Association, and the NationalAssociation of FOD Prevention.

At the 18th Annual Canadian Safety Seminar inHalifax last week, Lawrence Cannon, Minister ofTransport, Infrastructure and Communities said thatDave had been selected for his “exceptional dedicationto the promotion of aviation safety [which] has beendemonstrated over the last 50 years.”

FOD Father, FROM PAGE 1

Open Skies, FROM PAGE 1

Airport ChapelThrift StoreNEEDS YOUR DONATED QUALITY ITEMSCall 604-303-3010 to arrange drop offSupport the work of the Vancouver Airport Chaplaincy withyour purchase at the Lost & Found Thrift Store, or donation ofgood, used items.

Open Fridays, noon to 5pmCall Chaplain Layne Daggett (604) 303-3010AIRSIDE CENTRE, Unit 314, 5400 Airport Road South,Richmond, BC (opposite Million Air)

www.yvrchaplain.com

Page 4: 2006-05_skytalk

Travelling through YVR and feelinganxious about your flight? Why notslough off your stress with a pedi-

cure? One of Canada’s largest andmost prestigious spa chains, AbsoluteSpa operates three locations at YVR.

For the past five years, JosephLattanzio has been helping YVR pas-sengers relax and rejuvenate. As gen-eral manager of Airport SpaOperations, Lattanzio oversees theday-to-day running of the spas andmanages human resources.

Following high school graduation,Lattanzio decided to attend massagetherapy school; “I knew what I want-ed to do and I did it.” After movingfrom Trail, in southeastern B.C., toVancouver to “experience the bigcity,” Lattanzio began working atAbsolute Spa in 2000. “I have a pas-sion for helping people and the Spa isthe perfect fit for me. Every day isnew—there is always a guest thatrequires special attention and eachservice is so different.”

With locations in the DomesticTerminal, in the International

Terminal’s Fairmont VancouverAirport Hotel, and near the U.S.Departure Gates, life at the Spa offersthe opportunity to meet people from avariety of cultures and places. In fact,Lattanzio’s favourite part of the job is“meeting so many people—both pas-sengers and employees of the airport.”

Of course, spas are also celebrityhavens. During his time at AbsoluteSpa, Lattanzio has worked withnumerous stars, including Billy Boyd,Beau Bridges, David Duchovny,Goldie Hawn and Kurt Russell.

From the anti-jet lag facial to thecirculator anti-swelling leg massage,YVR’s Absolute Spa locations featurecustomized treatments specific to

travellers. For passengers on a tightschedule, the Spa also offers acceler-ated treatments, such as the “tailwindexpress manicure,” and a 30-minutefacial massage and mask. The mostpopular service, however, is the chairmassage. Take a stroll past any ofAbsolute Spa’s YVR locations, andyou’ll likely spy a passenger relaxingat the hands of one of the Spa’s expe-rienced masseuses.

Despite his busy schedule,Lattanzio still finds time to samplesome of the Spa’s treatments. “I am ametrosexual, so I love going for astraight blade shave with a haircut inthe salon.”

With the Spa recently voted

YVR’s “best service” in the SkyTalkReaders’ Choice Awards, Lattanziosays he is proud of his team “for alltheir hard work over the years.”

Continuing upon the Spa’s suc-cess, a new location is scheduled toopen later this year in the DomesticTerminal’s C-Pier, post-security.

For those looking to break into theindustry, Lattanzio offers the follow-ing advice: “You have to really love achallenge and be ready to adapt toanything that is thrown at you. Havepassion to serve and help others.”

Outside of YVR, Lattanzio keepsbusy as chair of professional develop-ment with the Massage TherapyAssociation of British Columbia.

4 • M A Y 2 0 0 6

YVR PEOPLEBy Kate ForresterMeet Joseph Lattanzio:

Absolute Spa’s General Manager

Appointment Notice

Coleen RogersAppointed Vice President, Operations Of Vancouver Airport Services

Vancouver Airport Services(YVRAS), a subsidiary of theVancouver Airport Authority, is

pleased to announce Coleen Rogers’promotion to vice president, opera-tions, effective May 1, 2006.

Rogers, reporting to George H.Casey, YVRAS’ president and chiefexecutive officer, will oversee the

company’s management and opera-tions efforts at 18 airports in sevencountries.

“We are pleased to have Coleen inthis role,” said Casey. “Since joiningour company in 2004, she has suc-cessfully managed a number of initia-tives at both our Canadian and inter-national airports. Coleen brings more

than 30 years experience in airportoperations and a strong network ofindustry contacts and relationships.She is a welcome addition to our sen-ior management team.”

Prior to joining YVRAS, Rogersheld various senior airport manage-ment positions. As executive vicepresident and chief operating officerof the Winnipeg Airport Authority, sheled operations, environment, commer-cial, marketing, strategic planning andmaster planning. With TransportCanada, Rogers was general manager,Winnipeg International Airport, direc-tor, commercial operations at theOttawa headquarters and manager,policy and business, at TorontoInternational Airport. Rogers has alsoserved as a member of the CanadianTransportation Appeal Tribunal.

“Operating airports in a global net-work offers us the opportunity to helpeach airport excel at serving theirmarket and developing their busi-ness,” said Rogers. “Our airports arethriving: it’s an exciting time to beinvolved in building new business,along with building new facilities.”

The Vancouver InternationalAirport Authority owns VancouverAirport Services. The company oper-ates airports in Canada, theDominican Republic, Chile, Jamaica,Turks and Caicos, Cyprus and TheBahamas.

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■ Well-appointed office space at budget prices

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■ Available to suit your requirements:• Offices from 300 to 1,800 sq. ft.• Shops and storage from 500 to

10,000 sq. ft.

5400 Airport RoadSouth

Base Rates:$8.00 per sq. ft.per annum

Coleen Rogers, new vice president,operations, Vancouver AirportServices.

New at YVR,CONTINUED FROM PAGE 1

opening May 15, to stock up on read-ing material and music. Virgin’s daz-zling array of books, CDs and DVDspromise to keep you so engrossed thehours will fly by. Drop by to browsethe new store in the DomesticTerminal Building, Level 3.

Watch for more stores and servic-es to join YVR’s award-winning retailprogram later this year.

To see a complete list of YVR’sshops and services, visit www.yvr.cathen click on “Things To Do AtYVR.”

Page 5: 2006-05_skytalk

Harmony Airways is introducingnew non-stop flights to New YorkCity and San Francisco from

Vancouver this summer.On June 22, the airline will begin

twice-weekly service, every Thursdayand Sunday, to Oakland International

Airport from YVR. Just two hoursfrom Vancouver, the airport is the gate-way to the Napa Valley wine countryand the San Francisco Bay Area.

One week later, on June 29,Harmony will begin daily non-stopservice to New York City’s John F.

Kennedy International Airport. In addition to its new destinations,

Harmony’s fleet of Boeing 757-200sprovides scheduled service to

Toronto, Las Vegas, Honolulu, Maui,and Palm Springs. Hotels, car rentalsand vacation packages are availablethrough Harmony Vacations.

For reservations or further information, visit www.harmonyairways.com.

Air Canada’s Tango fare is noweven more affordable with thelaunch of GO Discount, available

exclusively online. Air Canada Tangocustomers are eligible for up to $20 insavings on their return trip if nochanges are made to the booked itin-erary and customers only fly withcarry-on baggage.

Interested? Click on the GODiscount Tango fare option whenbooking online.

Tango, Air Canada’s everyday, no-frills fare, available on all flightswithin Canada and the continentalUnited States, permits unlimitedchanges for $30, plus additional faredifferences if applicable. GO cus-tomers opt out of this benefit.However, Tango fare does offer a$150 flat fee for same-day changes atthe airport, with no additional charges

for fare difference.“The ability for customers to

choose what is relevant for them is akey driver in Air Canada’s ongoingsimplification of fares and prod-ucts,” said Sean Menke, executivevice president and chief commercialofficer. “A la carte pricing is aboutputting control in the hands of ourcustomers, and the GO Discountallows us to pass on savings to cus-tomers who opt out of features theydon’t want when purchasing an airfare.”

Air Canada’s four other simplifiedfares available for flights withinCanada and the continental UnitedStates—Tango Plus, Latitude,Latitude Plus and Executive Class—offer increasing benefits at incremen-tally higher-fare levels.

Customers are allowed two itemsof carry-on baggage, with specificdimensions and weight limit require-

ments. For more information on bag-gage, and Air Canada’s GO Discount,

visit Air Canada’s website atwww.aircanada.ca.

M A Y 2 0 0 6 • 5

Wina Trip for Two

to Britain

Wina Trip for Two

to Britain

Harmony Airways Adds New Service To New York And San Francisco

Travel Light And Tango For Less With Air Canada’s ‘GO Discount’

Air Canada uses the Airbus A320 for domestic, transborder and high-density commuter markets. An advantage of theA320 is that it allows aircraft to operate with electronic signaling, instead of traditional cables and pulleys.

Send the correct name of thisaircraft (make and model)and you could win a $25

Gift Certificate to FukurokuSushi Japanese Restaurant.

April contest winner:Ramona Wood, Vancouver

Aircraft: Boeing Super Douglas DC-3.

Send your answer by: Email:[email protected]

Fax: (604) 736-6750 or Mail: Skytalk,306-5400 Airport Road South, Richmond,

BC V7B 1B4

A draw will be made from all correctentries received by May 31, 2006. Thewinner’s name will be published in the

June edition of SkyTalk.

Name That Aircraft

CONTEST

Page 6: 2006-05_skytalk

May 11YVR ANNUAL PUBLIC MEETING3:30 p.m., Vancouver InternationalAirportInternational Terminal Building,Departures Level, East Concourse(below the Fairmont VancouverAirport Hotel), Richmond, B.C.Vancouver International AirportAuthority’s Board of Directors willpresent the Airport Authority’s 2005Annual Report and financial state-ments. To view the report online, visitwww.yvr.ca, then click on News>Publications> Annual Reports.

May 17YVR POLICE WEEK 2006Haida Gwaii Statue, InternationalTerminal Building, VancouverInternational Airport, Richmond, B.C.Join a dozen security agencies,including the RCMP, Coast Guard,Canada Border Services Agency andU.S. Customs and Immigration for aone-day Police Week event. CoastGuard dive equipment and EmergencyResponse extraction equipment willbe on display inside the terminal nearthe Haida Gwaii statue.

May 2025TH REUNION CELEBRATION FORFORMER STAFF OF WEST COASTAIR SERVICES LTD.For details, e-mail Doreen Kozak [email protected]; Georgian Loretteat [email protected]; or Bev Minakerat [email protected].

May 27BUILDING BRIDGES A BLACK TIEGALA: “THE NEW REALM OFCOMMUNITY POLICING”River Rock Show Theatre, 8811 RiverRoad, Richmond, B.C.Dinner and dance with a live andsilent auction in support of theRichmond Community Policing Fundand the Mounted Police Foundation.Tickets available at Ticketmaster orthrough the River Rock Show Theatrebox office.

May 31 - June 2WESTERN AEROSPACE ALLIANCECONFERENCE 2006: “ALLIANCES ASA GROWTH STRATEGY” Painters Lodge, Campbell River, B.C. Hosted by the Aerospace IndustryAssociation of British Columbia. For more information, call AndrewHuige at (604) 538-0071, or [email protected].

October 4 – 7BRITISH COLUMBIA AVIATIONCOUNCIL: “PREPARING FOR THEWORLD’S ARRIVAL IN 2010”River Rock Casino and Resort,Richmond, B.C.This year’s conference will focus onaircraft and passenger growth leadingup to the 2010 Olympics. Panels andkeynote speakers will focus on threeareas: airspace, operations andopportunity. BCAC welcomes sugges-tions for specific topics or speakers.Please send to Coleen Rogers, BCACconference chair, via e-mail [email protected].

November 5 – 7AIR TRANSPORT ASSOCIATION OFCANADA: “72ND ANNUAL GENERALMEETING AND TRADE SHOW”Fairmont Empress Hotel and VictoriaConference Centre, Victoria, B.C.The ATAC annual general meeting andtrade show attracts delegates fromthe Canadian air transport industryalong with various government agen-cies, manufacturers and suppliers.Visit the ATAC website at www.atac.caor contact, Barb Priestley, trade showcoordinator at (613) 261-5121, or viae-mail at [email protected] forTrade Show 2006 details or to obtainan application.

November 17British Columbia Aviation Council:“Black Tie and Blue Jeans BursaryAuction”Vancouver International Airport,International Terminal Building,Departures Level, East Concourse(below the Fairmont VancouverAirport Hotel), Richmond, B.C.BCAC is currently seeking auctiondonations and sponsorships. Fundsraised will be awarded to aviation stu-dents. For further information call(604) 278-9330, or [email protected].

6 • M A Y 2 0 0 6

Sushi • Sashimi • TeriyakiTempura • Burgers • Sandwiches

Aero InnJapanese & Western Catering

S P E C I A L S1. Chicken Teriyaki with Rice.......................................$4.952. 20-pcs. Sushi Combo

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7 DAYS A WEEKMon.-Sat: 6am – 9:30pm

Sun.: 9am-9:30pm

Advance order: (604) 761-2362D-5455 Airport Road South, Richmond(at Million Air Centre, next to HELIJET)

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Toll-Free 1-800-663-4080www.summitcustomsbrokers.com

Pacific Hwy. (Border)Tel: (604) 538-8414FAX (604) 538-8148

Offices in Dawson Creek, Kelowna, Osoyoos,Penticton, Prince George, B.C.

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Page 7: 2006-05_skytalk

M A Y 2 0 0 6 • 7

Royal Bank Mortgage Specialist• New Mortgage – Transferring –

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Mortgage Specialist • Over 18 Years of Banking Experience

Need A Mortgage?

FAST DEPENDABLE SERVICESHIRLEY HAYER

Second Annual Readers’ Choice Weekly WinnersThe SkyTalk Reader’s Choice

Awards campaign, runningthroughout March and April,

resulted in 10 weekly draw prizes.Below is a complete list of weeklywinners:

PATRICK FISHER, VancouverHarbour Air Seaplanes – Tripfor two to Victoria and a case ofPepsi.

TRISHA KRAJNC, SurreyHarbour Air Seaplanes – Tripfor two to Victoria and a case ofPepsi.

BRIAN BROOK, Richmond $50 Hanami JapaneseRestaurant Gift Certificate, 50YVR Bucks and a case of Pepsi.

JAMIL RHAN, Vancouver$25 Milestone’s Gift Certificate,a case of Pepsi and a hardcoveredition of “Canada: A VisualJourney.”

FLORENCE ZABKAR, Vancouver $50 Hanami JapaneseRestaurant Gift Certificate, agolf shirt and a case of Pepsi.

SHERRY LI, RichmondElectric toothbrush, $25Milestone’s Gift Certificate anda case of Pepsi.

DAVEN BREEN, Richmond $50 Milestone’s Gift Certificate,a golf shirt and a case of Pepsi.

KATHLEEN STUBBS, VancouverA pair of Vancouver Canuckstickets and a case of Pepsi.

JEFF KAWALSKI, North VancouverA suitcase and a case of Pepsi.

RAFF AGRUNO, Vancouver$50 Absolute Spa GiftCertificate, A&W gift pack anda case of Pepsi.Readers’ ChoiceSponsors

Congratulations to all of the par-ticipating sponsors of the SecondAnnual SkyTalk Reader’s ChoiceAwards.

PREMIER SPONSORS• SkyTalk Newspaper • Zoom Airlines

YVR RESTAURANTS• A&W• Fortune Wok• HMS Host Medallist Bar & Grill• Milestone’s Restaurant & Bar• Pacific Grill• Palomino Bar• Wok n’ Roll

YVR SHOPS• Daily News• Great Canadian Book Co.• News Connections• Sea to Sky News• West Coast Liquor Store

YVR RETAIL CARTS• Aeropet• YVR Duty Free• Global Refund Canada

YVR SERVICES• Absolute Spa at YVR• Airport Fabricare Cleaners• CDS Baggage Services• Vancouver Airport Dental Centre

OTHER• Aviation World • Harbour Air Seaplanes• Pepsi

The Rhan family of Vancouver won a$25 Milestones Gift Certificate, acase of Pepsi and a hardcover editionof “Canada: A Visual Journey.”

Patrick Fisher, an emergencyresponse specialist for VancouverInternational Airport Authority, won atrip for two to Victoria, courtesy ofHarbour Air Seaplanes, and a case ofPepsi.

Open early forbreakfast at 6 a.m. daily.

featuring:

to June 11th, 2006

Scallop, Prawn & Salmon Arborio Rice Bowl

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www.absolutespa.com

Page 8: 2006-05_skytalk

Earlier this month, CascadeAerospace received its first CC-130 Hercules aircraft. Cascade

Aerospace is under a $423.4-million,six-year contract with theGovernment of Canada to providemaintenance support services for

Canada’s fleet of 32 CC-130 Herculesaircraft. Several hundred employees,industry representatives and govern-ment officials, including CanadianAir Force representatives, arrived tocelebrate the event.

The contract, awarded in October2005 by the Department of NationalDefence (DND), requires Cascadeand Herc Solutions team members—Marshall Aerospace, DercoAerospace and Standard Aero—toprovide program management, engi-neering, maintenance, material sup-ply, and information systems supportservices to DND in accordance withspecific performance measures.

“Cascade understands the criticalrole Canada’s military plays in mis-sions around the globe and the strate-gic importance of ensuring that theHercules fleet is mission ready,” saidDavid Schellenberg, president ofCascade Aerospace. “We are ready tocommit our performance strengths—

on-time, on-quality, on-budget deliv-ery of aircraft—work for the specificpurpose of maximizing the missionavailability of Canada’s CC-130fleet.”

The contract has created more than100 new jobs, including new knowl-edge-based jobs, with most based atCascade’s Abbotsford facility.

The multi-purpose CC-130Hercules plane, considered the work-horse of the Canadian military, isused to transport personnel and equip-ment, for search and rescue missions,and for air-to-air refueling. Also usedto provide humanitarian support, theaircraft has been deployed toAfghanistan to support the Canadianmission.

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8 • M A Y 2 0 0 6

Planning is KeyWhether you are doing a flight plan, a maintenanceplan, or a service plan, you know the importance of

planning. So call an investment professional to review yourmutual fund investment portfolio. We can show you how mutualfunds can help you reach your goals for retirement planning,estate planning, and education planning. Call Peter Kutneytoday at 604-438-1603.

Read a fund’s prospectus and consult your investment professional before investing.Mutual funds are not guaranteed; their values change frequently, and past performancemay not be repeated. Investors will pay management fees and expenses, may pay commis-sions or trailing commissions and may experience a gain or loss.

Mutual Fund DealerInsurance service provider

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■ MOTHER'S DAY - Make any menu entrée a 3-course meal for $7.99. Includes choice of soup or garden salad anddessert.

■ PATIO PARTY - Summer Kick-off - May 19. All Day. Brahmabeer tasting 9pm. Prizes anddrink and appetizer specials.

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It’s Hockey Nite in The Castle!

First CC-130 Hercules Arrives At Cascade For Maintenance Services

Cascade employees, industry representatives and government officials wereon hand for the arrival of the first CC-130 Hercules aircraft. (Inset) To mark thearrival of the aircraft at Cascade’s maintenance facility, Aircrew and BrigadierGeneral Terry Leversedge, Deputy Commander Mission Support and Trainingof First Canadian Air Division, (left) symbolically handed the aircraft logbookover to Cascade’s president, David Schellenberg.

Page 9: 2006-05_skytalk

We’ve all seen it on TV—and per-haps in real life. A child growsup in a wealthy household with

access to fancy toys, designer cloth-ing, an expensive car and a generousallowance. When it comes to spend-ing, the child is active, but when itcomes to earning, the child is apathet-ic. Instead of being a productivemember of society, he or she lives offfunds from the bank of Mom and Dadand shows a complete lack of drive orambition.

This modern-day phenomenon iscalled “affluenza” and is a concernfor many high-net-worth and middle-income parents.

Our household income falls withinthe latter category, although by muchof the world we would be consideredaffluent. My two teenagers regularlyenjoy nice holidays, wear designerjeans and own expensive athleticshoes. However, their ease of accessto these goods causes me concernabout how they perceive and valuemoney.

I am not alone in this concern. Asurvey of high-net-worth parents byan American investment bank in1996, determined that half of therespondents believed their children’sinitiative and independence werebeing undermined by the materialadvantages of their family’s affluentlifestyle.

So, how can parents prevent mate-rial advantages from negativelyaffecting their children? Teach yourchildren to respect the effort and timeit takes to achieve material wealthwith some simple steps:

Have ongoing discussions aboutmoney. If you want your children torespect wealth, talk to them about it.Discussions about money make chil-

dren aware of the importance offinancial planning. Teach them thatwith wealth comes responsibility. Inour family, for example, we try tohave a regular family “service proj-ect,” where we assist an elderlyneighbour, or provide help to disad-vantaged members in the community.

Give them an allowance. A modestallowance provides practical experi-ence in handling money and encour-ages financial discipline. However, beconservative - generous allowancesand unearned gifts contribute to afeeling of entitlement, making it hard-er for a child to become self-suffi-cient.

Encourage teenagers to find jobs.One of the best ways to respectmoney is to earn it. An honest day’swork teaches the true value of money,along with lessons in taxes, savingand spending.

Give children responsibility.Often, parents believe they’re doingtheir children a favour by makingfinancial decisions for them, or bywithholding rewards if the childmakes poor lifestyle decisions. In theend, such heavy-handed tactics rarelywork, and encourage dependency,rather than self-sufficiency. Whilechildren need guidance to be finan-

cially capable, they must be allowedto be responsible for their own finan-cial decisions—both good and bad.For example, our teenagers are givena clothing allowance- despite the factthat they do not always make the wis-est purchases, they are allowed thefreedom to make independent choic-es.

Consider income trusts. For par-ents concerned about their children’sability to manage a large inheritance,income trusts offer an attractiveestate-planning tool. An experiencedestate-planning professional can cre-ate an income trust that links pay-ments with the achievement of lifegoals, academic milestones, orlifestyle choices.

“Affluenza” is not simply a prob-lem for wealthy households, but asocial problem with far-reachingimplications. If children don’t learn torespect money, they will grow upwithout the desire or ability to createa better life for themselves, or others.Ultimately, affecting all of us.

Peter Kutney is a financial plannerwith Partners in Planning and EquinoxFinancial Group in Burnaby. He can be

reached at (604) 438-1603 or [email protected].

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M A Y 2 0 0 6 • 9

Notice of AnnualPublic Meeting

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organization that operates Vancouver

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Special Offer from Bell for YVR Employees

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Raising Affluent KidsMONEY MATTERS By Peter Kutney, Equinox Financial Group

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Page 10: 2006-05_skytalk

10 • M A Y 2 0 0 6

Chestnut TreeBed & BreakfastComfortable accommodation,

with special discounts for air-

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New Challenges at YVRAirside Escort Program - Now Hiring

Starting wage of $13-$15/hr after certification.Securiguard is seeking candidates with Airport Operations

experience including Aircraft operations; VHF radiocommunications;a work history that demonstrates a personal

commitment to safety;Airport/airfield experience that demonstratesan understanding of airport functionality, policy and procedures.Candidates must hold a valid BC Driver’s License, and currentlyhold a YVR Restricted Area Pass (RAP) or have recently held a

YVR RAP.Extensive theory and practical airfield training andcertification required.

Please send résumé with Ref# AE2006email: [email protected]

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1989 and since that time has successfully filled a variety ofroles, primarily focused on sales and customer support.Commenting on the appointment, Charles McIvor, ExecutiveVP, Sales, Marketing & Customer Support said: “Steve’s cus-tomer relations skills and product knowledge have made himan integral part of ACROHELIPRO’s Customer Service team. Ihave no doubt that he will carry those skills and a strong workethic into his Sales Manager role.”

ACROHELIPRO Global Services Inc. is a world leader in providing full service support, includ-ing maintenance, logistics and engineering services for a wide variety of helicopter types.Vector Aerospace Corporation is an independent provider of aviation repairs and overhaulservices. Through facilities in Canada, the U.S. and the U.K. it provides services to commer-cial and military customers for various types of gas turbine engines, components and heli-copter airframes. It also provides information technology solutions to an international cus-tomer base. Principal operations include Atlantic Turbines, Sigma Aerospace, ACROHELIPROGlobal Services and Pathix. The company has approximately 1,100 employees.

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M A Y 2 0 0 6 • 11

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