2001/02 hume city council hume city council l 2001/02 ... over the past five years has ... nestle,...

Social Responsibility • Financial Accountability • Environmental Sustainability

2001/022001/02Hume City Council l 2001/02

• Hume City is home to 142,480 residents and has an area of 503square kilometres.

• In 2000/01, Hume recorded agrowth rate of 3.1%, making it theeighth fastest growing municipalityin Australia.

• In 2001 $1 in every $10 invested inindustrial building activity in Victoriawas spent in Hume.

• The rate of industrial and commercial investment in Humeover the past five years has averaged $3 million per week.

• People under 18 years: 29%

• People over 65 years: 6.5%

• Countries of origin: 118

• Languages spoken (other than English): 40

• Voters: 88,693 (as at November 1999)

• Rateable Properties: 50,656

• Shopping Centres:

Regional:1 (Broadmeadows Town Centre)

Sub-regional: 2 (Sunbury, Craigieburn)

Local Shopping centres (comprising 6 or more shops): 17 (including Roxburgh Park and Gladstone Park Shopping Centres).

• Number of businesses: 4,369 (Retail Trade (15.6%), Construction (14.4%),Manufacturing (13.3%), Transport & Storage (12.8%) and Property and Business Services (12.6%) making up themajor employer groups).

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ChinaMalaysiaIrelandNetherlandsEl SalvadorSyriaIndonesiaIranSpainPortugalMacedonia (FYROM)Bosnia-HerzegovinaChileYugoslaviaUnited States of AmericaHungaryArgentinaWestern SamoaSloveniaMauritiusSouth AfricaHong KongUkraineAustriaFinlandFranceSingaporeUruguayCanadaLaosThailandSeychellesPapua New GuineaBurmaRomaniaSwitzerlandLibyaLatviaSouth KoreaRussiaCambodiaPakistanPeruSwedenLithuaniaSaudi ArabiaJapanDenmarkPalestineUnited Arab EmiratesBulgaria

IsraelSomaliaTongaJordanNorwayColombiaEritreaBelgiumAlbaniaBahrainCzech RepublicZimbabweSlovakiaBrazilCook IslandsKuwaitAfghanistanNigeriaKenyaChinese TaipeiBangladeshTanzaniaTunisiaBoliviaGuatemalaYemenMoroccoVenezuelaNauruEstoniaGhanaUgandaKiribatiMacauGibraltarZambiaNew CaledoniaFrench PolynesiaTuvaluOmanAlgeriaCosta RicaMexicoAntigua and BarbudaBarbadosJamaicaSao Tome and PrincipeMalawi

Key statistics our diverse...

...backgrounds

Social Responsibility • Financial Accountability • Environmental Sustainability. 1

Hume - a prosperous, progressive, sustainable and vibrant gatewayCity: distinguished by the diversity of its community and renownedfor social justice and community inclusion.

Aplace of great

contrasts, Hume

takes pride in its

award winning wineries,

heritage-listed landmarks

and active and prosperous

community. From

established areas like

Roxburgh Park, where home

ownership is not a dream,

but a reality.

Located just 20 kilometres from thecentre of Melbourne and borderingrural Victoria, Hume City is readilyaccessible to interstate andinternational visitors. It is a 'GatewayCity', positioned astride theTullamarine Freeway, Hume Highway,Calder Highway and the Western RingRoad.

Hume is a dynamic City, underpinnedby its cultural diversity, driven byunprecedented economic growth andhome to some of Australia's bestknown names in business - FordMotor Company, Melbourne Airport,Visy, CSL, Nestle, Lanes and TheAge. A variety of leading industrysectors choose to maintain apresence in Hume City, includingfreight; engineering; aviation;automotive manufacturing; steel;plastics; electronics; communication;tourism; food processing; vineyards;paper manufacturing; education;construction and retailing.

Hume is a hive of activity and has arapidly expanding population.Residential developments areattracting families who are buildingstrong, diverse and uniquecommunities. Social justice is acornerstone of communitydevelopment in Hume City and priorityis given to including people,regardless of background, whilerecognising and valuing their uniquecharacteristics.

The citizens of Hume City areserviced by quality primary andsecondary schools that arecomplemented at tertiary level by theKangan Batman Institute of TAFE inBroadmeadows and the Sunburycampus of Victoria University.

Council's Triple Bottom Line approachto delivering financially responsible,socially just and environmentallysustainable programs and projectswill ensure the prosperity of HumeCity, its citizens, economy andenvironment now and into the future.

Social Responsibility • Financial Accountability • Environmental Sustainability. 1

What we

2 Hume City Council Annual Report 2002

What we

ourvisionHume - a prosperous, progressive, sustainableand vibrant gateway City: distinguished by thediversity of its community and renowned forsocial justice and community inclusion.

ourmissionDemocratic Representation and Quality Services

Cont

ents.

..1 ABOUT HUME CITY

2 WHAT WE STAND FOR

4 PERFORMANCE SUMMARY

13 MAYOR'S REVIEW 2000/2001

14 HUME CITY COUNCILLORS

16 CEO'S REPORT

17 EXECUTIVE MANAGEMENT TEAM

18 ORGANISATIONAL STRUCTURE

20 GOVERNANCE

23 SUSTAINING OUR PEOPLE AND THEIR KNOWLEDGE

26 MEETING OUR COMMITMENTS

27 COMMITMENT 1 - Civic Leadership

32 COMMITMENT 2 - Employment and Economic Development

35 COMMITMENT 3 - Residential Services

43 COMMITMENT 4 - Community Services

51 COMMITMENT 5 - Planning and Environment

56 COMMITMENT 6 - Finance and Quality

60 BEST VALUE SUMMARY REPORT

61 VICTORIAN LOCAL GOVERNMENT INDICATORS

62 COMMUNITY GRANT RECIPIENTS

64 EDUCATION GRANT RECIPIENTS

SUPPLEMENTARY INFORMATION65 Information available for inspection

66 Freedom of Information

66 Whistleblowers Protection Act

67 Whistleblowers Protection Act: Hume City Council - Procedures

79 FINANCIAL STATEMENTS

112 AUDITOR GENERAL'S REPORT

113 PERFORMANCE STATEMENT

120 AUDITOR GENERAL'S REPORT ON PERFORMANCESTATEMENT

121 YOUR FEEDBACK WELCOME

122 NOTES

Council reviews its CorporatePlan annually, resulting in arolling three year Corporate

Plan that continues to set a cleardirection for Council to follow.

Contents


Corporate Plan2001 - 2004 The six commitment areas of the2001 - 2004 Corporate Plan, whichwas adopted on 25 June 2001, haveguided Council's activities throughout2001/02. The commitment areas wereCivic Leadership; Employment andEconomic Development; ResidentialServices; Community Services;Planning and Environment; Financeand Quality.

The overall results of goals andmeasures achieved across the sixcommitment areas were:

79 goals with 120 measures. Of the120 measures, 96 were achievedthree were deferred to 2002/03, threewere partially completed and will becompleted by October 2002 and 18were not achieved.

Of the measures, 21 measures werenot achieved or deferred, six related toresults of the Annual ConstituentSatisfaction Survey, 13 reflectedchanges in Council priorities and twowere not achieved.

Social Justice Hume City launched its Social JusticeCharter in March 2001 to address theissues of equity and building socialcapital. The principles guidingCouncil's decision making in socialresponsibility are that:

• Every effort should be made toreduce economic and socialinequality which results in somepeople experiencing severe andongoing disadvantage through nofault of their own;

• All people should be guaranteedequal legal, industrial and politicalrights and the ability to exercisethese rights should not be a factorof a persons economic or socialcircumstances; and

• All people should be enabled toparticipate fully in society andassisted to have maximum inputinto decisions which affect theirlives.

Based on the research undertaken byCouncil, the major causes ofdisadvantage in Hume City can becategorised as: lack of employment,education, housing, and transport;cultural and linguistic diversity;disability; addictive disorders andloneliness.

In response to these major causes ofdisadvantage, Council prepared actionplans to address the issues and guideits decision-making processes. InMarch 2002, Hume City reported tothe community on its achievements inrelation to the first twelve months ofthe Social Justice Charter. A numberof the programs are highlightedthroughout this annual report.

FinancialAccountabilityA net profit result of $15.06M wasachieved for the year, which was aheadof budget expectations. This resultwas delivered through prudent financialmanagement of programs and servicesand through the vast amount ofindustrial and residential developmentwithin the City. $22.89M of contributedassets in the form of roads, kerb andchannel and drainage were receivedfrom developers of subdivisions.

Council continued with its long-termdebt reduction strategy, reducing loansby a further $3.99M in the 2001/02financial year. The cashflow positionexceeded budget expectations, with anoverall cash increase of $974K againsta budget of $1.039M. Council's netcurrent assets (working capital)increased from $3.074M in 2000/01 to$6.409M in 2001/02. This wasachieved by increasing cash reservesand receivables by $4.4M while currentliabilities increased by $1.1M.Council's overall asset positionincreased significantly with theconstruction, purchase and acquisitionof new assets and the revaluation ofland and buildings during the year.

Performance Summary 2001/2002


Capital WorksCouncil budgeted $16.7M for itsCapital Works program in 2001/2002.The program comprised 103 projects,four of which were major constructionworks funded over two financialyears, three were deferred to2002/03, four are due to becompleted within the first quarter ofthe 2002/03 financial year, and twodid not go ahead. 94% of the projectsexpected to be completed in the2001/02 Capital Works Program werecomplete as at 30 June 2002.

Council spent $1.1M on footpathrehabilitation across the municipality,$670K on road resealing andasphalting works, $400K on theconstruction of a sports pavilion atLakeside Reserve, Roxburgh Park,$380K on the reconstruction of WalshStreet, Broadmeadows, $180K on therehabilitation of the Sunbury lawntennis courts, $160K on thereconstruction of a section of ArdlieStreet, Westmeadows, $120K on MtRidley Road reconstruction works,$110K on the Potter Street Hallextensions, Craigieburn, $1.4M tomaintain and expand Council's twolandfill sites and $300K to commencerebuilding the Konagaderra RoadBridge.

Works carried forward into the nextfinancial year include construction ofthe Visy Cares Learning Centre atMeadow Heights, completion of theextension to the Sunbury Youth Centreand completion of the Hume GlobalLearning Centre at Broadmeadows.

Council was successful in obtainingfunding for a range of projects underVicRoads, Federal and State Blackspotprograms, in addition to the allocatedmaintenance funding.

Major projects completed using thesesources of funds include:• Cornish Street, Sunbury and Ardlie

Street, Westmeadows

• Roundabouts at the intersections ofPearcedale Parade and RiggallStreet, Broadmeadows and EmuStreet and Landy Parade, Sunbury

• Signalised right turn lanes at theintersections of Barry Road andBlair Street, Coolaroo and BarryRoad and King Street, Coolaroo.

“...the programcomprised 103projects, four ofwhich were majorconstruction worksfunded over twofinancial years...94%of the projectsexpected to becompleted in the2001/02 CapitalWorks Program werecomplete as at 30June 2002...”

The $12.6M state of the art Hume GlobalLearning Centre will be completed in

March 2003.

Performance Summary 2001/2002


During 2001/2002 a numberof significant eventsimpacted on Hume CityCouncil's service delivery.

These included the internationalevents of 11 September 2001, thedemise of Ansett Airlines, thenegotiation of a third EnterpriseAgreement for Hume City Councilemployees, a comprehensive reviewof pre-school services and the launchof Council's 'Service First' customerservice campaign. These are outlinedbelow:

11 September 2001In response to issues raised acrossthe municipality as a result of theterrorist attack on the World TradeCentre Buildings, New York and thePentagon on 11 September 2001,Council, together with faith leaders andcommunity groups, met and identifiedactions to deal with major issues thatarose from the crisis including:women's safety; harmony; youngpeople and schools; media requestsand coordination of information.

Council carried a formal motion callingfor tolerance and reconciliation forpeople of all backgrounds and faiths.

Hume Mayor, Cr Drew Jessop, wroteto the Mayor of New York City passingon the condolences of the Humecommunity to the citizens of New York City.

Demise of Ansett AirlinesThe collapse of Ansett Airlines andassociated companies had a majorimpact on the Hume City community.

Council responded to the collapse byactivating its crisis recovery system andproviding extensive support andinformation about a range of supportservices to affected residents. Flexiblepayment arrangements for ratepayments, childcare, counselling andother Council services were offered tothose affected by the collapse.

Hume City Council joined with theneighbouring Macedon Ranges ShireCouncil and local State and FederalParliamentarians to advocate for regionaleconomic development assistance fromthe Federal Government to address theeconomic impact of the collapse.

Communiquè on asylumseekersIn February 2002, Hume joined withMoreland and Whittlesea City Councilsin issuing a joint communiquè onrefugees and asylum seekers.

The councils called upon all levels ofgovernment including the opposition,minor parties and independentmembers to provide for the humanetreatment of refugees, especiallychildren, upon arrival to Australia andduring their assessment period.

Enterprise BargainingAgreementThe third Hume City Council Enterpriseagreement was successfully negotiatedand will apply for the next three years.While there was some minor industrialaction during the negotiating process,Council endeavoured to provideuninterrupted services to the communityresulting in the impact being confined toisolated areas for short periods.

The agreement addresses issues suchas: best value, workplace flexibility,staff training and development,workplace consultation, continuousimprovement, occupational health andsafety, and effectively managing workand family responsibilities.

Comprehensive review of pre-school servicesCouncil undertook a comprehensivereview of pre-school services locatedin the Roxburgh Park, Gladstone Parkand Broadmeadows areas during2001. The review examined thechanging demand for pre-schoolservices and highlighted the decliningdemand for pre-school places in theGladstone Park and Broadmeadowsneighbourhoods and the substantialincrease in demand for places in thedeveloping Roxburgh Park area.

As a result of the review, andfollowing extensive communityconsultation, there has been a changein the provision of services to theseareas.

Service First campaignHume City Council officially launchedits Service First customer servicecampaign on 5 March 2002. ServiceFirst was introduced to reinforce thefact that the primary role of staff is toprovide service to both internal andexternal customers and that providingconsistent excellent service is a highpriority.

The introduction of Service First wasimpacted by industrial action relatingto the EBA negotiations but universaltraining has since been completed.The success of the campaign will bemeasured through the annualcommunity satisfaction survey andthe results communicated to theHume community.

Significant events


Hume City Council FederationCelebrations Hume City Council coordinated anumber of community events tocelebrate the Centenary of Federationin the early part of 2001. Theseincluded a commemorative Councilmeeting, participation in the FederationParade and participation in the WomenShaping the Nation project.

Council continued its celebrationactivities into the year by participatingin the 'Peoplescape' project with itsfinal activity being the striking of acommemorative medallion, which wasissued to all primary and secondaryschool children in Hume City.

Reopening of BoardmanStadiumDevastated by a tornado in August2000, the reconstructed BoardmanStadium reopened for business on 12 December 2001 with an officialcommunity launch. The refurbished,state-of-the-art centre is now fullyoperational and is being well used bythe Sunbury community.

GalaxylandCouncil worked closely with the Urbanand Regional Land Corporation, localresidents and Omnitech to develop anaccessible playground at Jackson's Hillin Sunbury. The regional playground isdesigned to provide play opportunitiesfor children of all abilities. Theplayground, the first of its kind in HumeCity, includes a disabled swing andaccess-for-all ramps.

Council Calendar Hume City Council developed a corporatecalendar as a means of connecting thecommunity and promoting communityactivities within the municipality.

The theme for the 2001 calendar was theenvironment and residents were asked toenter a competition by forwardingpictures of their 'favourite place' withinHume City. The competition was open toall amateur photographers and winningentries were used in the calendar.

The calendar was distributed to allhouseholds in Hume City in December2001 and was very well received by thecommunity.

Cr Jack Ogilvie and Cr Drew Jessop viewHume's contribution to Peoplescape on thelawn of Parliament House, Canberra.

The Galaxyland regional playground catersfor children with special needs.

Council's 2002 corporate calendar showcasedthe hidden treasures of Hume City.

Achievements


“...integratingplanning betweendifferent serviceproviders, developingcreative responses toservice needs...”Some of the key challenges facing theCity are:• Implementing the cultural change

associated with Council's 'ServiceFirst' Customer Service Program -moving the service culture frombeing reactive to proactive

• Integrated partnerships - integratingplanning between different serviceproviders, developing creativeresponses to service needs andeducating the community aboutservice provision

• Meeting the funding level required tomaintain current infrastructure assets

• Advocating to both the Victorian andFederal Governments regarding theneed for Hume's rapidly growingcommunity to have access toimproved public transport servicesand networks

• Providing community services intime to meet the needs of a growingcommunity

• Ensuring that the Global LearningVillage concept optimisesopportunities for enhanced learningand social outcomes

• Continuing to build on a sharedsense of pride by the whole of theHume community

• Recruitment and retention ofspecialist staff.

Looking to the FutureCouncil has firmly embraced TripleBottom Line principles to guide itsthinking and actions, and its CorporatePlan for 2002 - 2005 is underpinnedby this approach. Financialaccountability, being sociallyprogressive and ensuring a sustainableenvironment for future generations willbe areas of key focus.

During the coming year, Council will giveattention to: improving the overall visualamenity of open spaces, streetscapes,creek valleys and reserves; the provisionof quality services; further improvingCouncil's financial position; anddeveloping its reputation as a sociallyjust and responsible local government.

Key initiatives will include:• Construction of and

commencement of service deliveryat the Hume Global Learning Centrein Broadmeadows by March 2003

• Construction of andcommencement of service deliveryat the Visy Cares Learning Centrein Meadow Heights by early 2003

• Completion of the renovations tothe Sunbury Youth Centre inNovember 2002

• Providing a range of programs andactivities to enhance employmentopportunities within Hume throughthe Jobs for Hume Task Force andthe Hume/Whittlesea LocalLearning Employment Network

• Development of the BroadmeadowsPrecinct Master Plan

• Continued implementation ofactions arising from the SocialJustice Charter

• Continuation of Hume's Best Valueprogram

• Implementation of the Hume Environ-mental Sustainability Framework

• Implementation of actions arisingfrom the Hume Housing Strategy.

• Implementation of the Hume CityCouncil Integrated TransportStrategy; a strategy to be used toplan for future needs and advocatefor improved public transportservices and networks

• Implementation of the actions fromthe Community EngagementFramework consultation,incorporating communication,participation and customer service

• Implementation of Year Twoactivities of Council's StormwaterManagement Strategy

• Consolidating and continuouslyimproving Hume City Council'scustomer service through theService First campaign

• Completion and implementation ofstage one at a comprehensiveWaste Management Strategy aimedat achieving better environmentaloutcomes for Hume residents

• Completion of BusinessImprovement projects identifiedthrough the Business ExcellenceFramework

• Implementation of the EconomicDevelopment Marketing Strategy

• Implementation of the debtmanagement strategy.

Challenges


All current Hume City Councillors were elected on 18 March 2000 and will complete their terms in March 2003 on the day chosen for the next general election.

Coun

cillor

sCr Ann Potter, Mayor

Jackson Ward

Cr Ann Potter was elected toHume City Council in March2000 and has been a residentof Sunbury since 1990. She is aProject Officer at the Universityof Melbourne and has twoyoung children. She was electedMayor in March 2002.

Cr Potter is a member of theSunbury Branch Executive ofthe Australian Labor Party. Sheis also a member of theWestern Water SunburyCustomer Reference Group,Sunbury Conservation Society,Sunbury Progress Association,Chairperson of the HumeMunicipal Public Health PlanAdvisory Committee and theHume Youth AdvisoryCommittee.

Cr Potter holds the portfolios ofCivic Leadership andCommunity Services and isspokesperson on issues relatingto Youth and InformationTechnology.

Cr Mohamad Abbouche,Deputy Mayor

Culpin Ward

Cr Mohamad Abbouche waselected to Hume City Council inMarch 2000, and has lived inHume City with his wife andthree sons since 1993.

He is a member of Council'sAudit Committee, EconomicDevelopment Committee andthe Jobs for Hume Taskforce. Cr Abbouche is the portfoliocouncillor for both ResidentialServices and Transport. He wasborn in Lebanon, and holdsqualifications in CeramicEngineering and IndustrialEngineering.

He has worked as a GlassScientist and Ceramics Lecturer,and currently works as ElectoralOfficer with Maria VamvakinouMP, Federal Member for Calwelland Liz Beattie MP, StateMember for Tullamarine. He isSecretary of the Hume Branchof the Australian Labor Partyand a State ConferenceDelegate.

Cr Gary Jungwirth

Airport Ward

Cr Gary Jungwirth is a qualifiedsolicitor and town planner andhas lived in the municipality foreight years. He is theChairperson of BroadmeadowsUniting Care, a formerChairperson of Orana FamilyServices and former Presidentof Mickleham Tennis Club.

Cr Jungwirth has been aCouncillor since 1997 and wasMayor of Hume for 2000/2001and a strong advocate for theprinciples of social justice andparticipatory democracy. He isthe portfolio councillor forSocial Justice andspokesperson for the GlobalLearning Village. He isChairman of the Friends ofAileu, Council's friendship city inEast Timor.

Cr Jungwirth is married to Annand has two sons and is amember of the CraigieburnBranch of the Australian LaborParty.

Cr Jack Ogilvie

Evans Ward

Cr Jack Ogilvie is serving hissecond term as an independentmember of Hume City Council,and has lived in the municipalityfor more than 20 years. He hasserved on many localcommunity groups andcommittees, and is a pastPresident of Sunbury Apex Cluband former District Governorwith Apex Australia.

Cr Ogilvie holds the portfolio forPlanning and is spokespersonfor Customer Relations. He wasa Councillor with the formerShire of Bulla (1990-93), andwas Mayor of Hume CityCouncil in 1999/2000. He ismarried to Leslie and has twodaughters.

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Hume Councillors


Over the past twelve monthsthe organisation has firmlyembraced a Triple BottomLine approach in all aspects

of its operations. Substantialprogress has been made on a numberof social justice initiatives; Council'sapproach to the environment has beenarticulated within a documentedframework; and sound financialmanagement practices are wellestablished.

“...overall it hasbeen another year ofnotable achievementand many landmarkprojects are in thepipeline...”

Hume City Council is quietlybecoming a leader within the localgovernment sector and its standing inthe community continues to improve.This is due to the strong unity ofpurpose shared by the Council andmanagement and the commitmenteach has to long term, strategicthinking in order to create sustainableimprovements.

The heavy workload experienced bystaff across the board continues to bean issue, but funding approved foradditional staff in recent budgets andemployee support programs arecontributing to addressing this area.Improved work processes and stafftraining are also assisting, and thepositive trend shown in the level ofemployee satisfaction is encouraging.

96 of the 120 Corporate Planmeasures (80%) were achieved andprogress on a further 13 is welladvanced. The capital works programfor the year comprised 103 projects,totalling $16.75M.

The Annual Constituent SatisfactionSurvey shows residents have seen anoverall improvement in 2002, withimproved results in most areas ofCouncil's operation. Overall, Councilachieved a customer satisfactionrating of 64, up two points from 2001.Customer satisfaction has improvedfour points in four years, indicating apositive trend in the way Council isperforming.

Council's financial position continuesto improve with cash at the end of2001/02 being $5.8M, the workingcapital ratio increasing to 1.48:1 andthe debt commitment ratio havingreduced to 13.43%.

Some of the challenges ahead are:• The recruitment and retention of

trained and suitably experiencedstaff in some areas. This isparticularly evident in strategic townplanning and has led to difficultiesin meeting corporate objectives.

• Developing a 'whole of organisation'approach to data management. Whilesome systems are excellent, they arenot fully integrated and being used totheir full potential. Implementing theGIS and IT Strategies will addressthis issue, but it is a major task andrequires further long term planning.

• The demands being placed oncouncils by the Auditor General todemonstrate their knowledge andfuture management ofinfrastructure assets will requireHume City Council to devotegreater resources to this area.

Overall it has been another year ofnotable achievement and manylandmark projects are in the pipeline.These include the Global LearningCentre, Visy Cares Learning Centre,Meadow Heights Community Precinct,Dallas/Broadmeadows Urban RenewalStrategy and the Sunbury Town CentreProject. As many of the currentinitiatives are progressed, the role ofHume as a leading municipality willbecome even more apparent.

I wish to thank the Councillors fortheir leadership and the staff at Humefor their dedication serving thecommunity and improving our greatCity. I look forward to our continuedsuccess over the next year andbeyond.

DARRELL TRELOARCHIEF EXECUTIVE OFFICER

Chief Executive Officer’s Reportrs

Orga

nisati

onal

Char

t


CHIEF EXECUTIVE OFFICER Darrell Treloar

STRATEGY & ORGANISATIONDEVELOPMENT DIVISION

Executive Director - Frank Dixon

CITY & ECONOMIC DEVELOPMENTDIVISION

Director - Kurt Bruhn

EXECUTIVE OFFICERHelen Anstis, Executive Services &

CommunicationsSERVICE DELIVERY

DIVISIONDirector - Wal Lawson

CORPORATE SERVICES DIVISION

Director - Wayne Harvey

Organisational Chart


Hume City is subdivided intoeight wards. Ademocratically electedCouncillor represents each

ward. Council elections are heldevery three years, unless otherwiserequired by the Local Government Act1989 and the next election will be heldon 15 March 2003.

Hume City Council aspires to fullyengage its community in thegovernance of the City. Ideally, allresidents and ratepayers will knowwhat is happening in theirneighbourhood and understand howthey can participate in the decisionmaking process.

Code of ConductCouncillors' adherence to their Codeof Conduct is assessed annually tocoincide with the end of each mayoralterm. During 2001/2002, the Councilbelieved that its adherence to theCode of Conduct was of a highstandard. Decision-making,community expectations of theCouncillors and the relationship withstaff and the senior officers were allrated good to excellent.

Portfolio CouncillorsHume City Council introducedPortfolio responsibilities forCouncillors in June 2000. Councillorsare encouraged to develop a greaterknowledge of their particular area ofresponsibility and assist Council whenissues relating to portfolio areas arebeing discussed.

An allocation of portfolios occurs atthe Statutory meeting held in March ofeach year.

Council MeetingsCouncil meetings are generally heldon the second and fourth Monday ofeach month and are open to thepublic. The first meeting each monthis devoted to general matters. Thesecond meeting addresses issuesspecific to town planning, finance andconfidential matters. Council also heldfive special Council meetings duringthe year to deal with urgent matters ormatters specifically requiring a specialmeeting of Council.

“...Hume CityCouncil aspires tofully engage itscommunity in thegovernance of theCity...”

A total of 26 Council meetings wereheld during 2001/2002, generally atBroadmeadows and Sunbury CouncilChambers but with five held at various community venues throughoutthe City: • Roxburgh Park Community Centre

• Craigieburn Function Rooms

• Tullamarine Public Hall

• Greenvale Recreation Centre

• Jack McKenzie Community Centre,Bulla.

In addition to formal Council meetings,Councillors meet every other Mondayevening for a Strategy and Policybriefing. This informal arrangementprovides an opportunity for detailedbriefings on current issues and hands-on involvement in policy formulation.

Councillors' record of attendance

Councillor Council Attended Tendered Meetings an Apology

Cr Drew Jessop(Mayor 2001/2002) 26 24 2

Cr Ann Potter(Mayor 2002/2003) 26 26 -

Cr Burhan Yigit 26 26 -

Cr Mohamad Abbouche 26 26 -

Cr Jack Ogilvie 26 23 3

Cr Dot White 26 24 2

Cr Gary Jungwirth 26 25 1

Cr Kevin Sheahan 26 25 1

Governance


Audit Committee Members' Record of Attendance

Committee Committee Attendance Apologies Member Meetings

Mr Geoff Harry 4 4


Cr Mohamad Abbouche 4 3

Mr Stuart Newey 4 4

Mr Darrell Treloar 4 4

Members of the Committee during2001/2002 were:• Mr Geoff Harry

(Chair - independent member)

• Mr Stuart Newey (independent member)

• Cr Mohamad Abbouche

• Cr Kevin Sheahan

• Mr Darrell Treloar (Chief Executive Officer).

Business CommitteeThe Business Committee oversees theoperation of Council's internal ServiceDelivery Business Units and generallymeets on a monthly basis.

Business Committee members during2000/2001 were:• Mr Brian Tymms

(Chair - independent member)

• Cr Drew Jessop

• Cr Jack Ogilvie (until 20 March 2002)

• Cr Kevin Sheahan (from 20 March 2002)

• Mr Darrell Treloar (Chief Executive Officer)

• Mr Wal Lawson (Director Service Delivery).

The Business Committee has playedan important role in guidingmanagement of the Service DeliveryDivision to focus on those few keyareas that are critical to success. Inparticular, it has encouragedmanagement to bring about culturaland practical changes in customerservice delivery. It has also beensupportive of management in itsapplication of quality processes and ameasurement-based approach toperformance improvement. Thisapproach is working well andsignificant improvements are evidentto date, as demonstrated through KeyPerformance Indicator reporting.

Business Committee Members' Record of Attendance

Committee Committee Attendance Apologies Member Meetings

Mr Brian Tymms 11 10 1

Cr Drew Jessop 11 10 1

Cr Jack Ogilvie 11 10 1


Mr Darrell Treloar 11 8 3

Mr Wal Lawson 11 9 2

Council strives to improve service delivery to its customers.

Governance


Employee Relations The third Hume City CouncilEnterprise Agreement wassuccessfully negotiated and will applyfor the next three years. Theagreement addresses issues such asbest value, workplace flexibility, stafftraining and development, workplaceconsultation, continuousimprovement, occupational health andsafety, and effectively managing workand family responsibilities.

Work Area Monitoring Committees arean integral part of Local Work AreaAgreements and Council'scommitment to continuousimprovement in all areas.Management and employeerepresentatives on MonitoringCommittees continued to worktogether to identify improvements towork practices. Positive outcomesachieved by these committees includenegotiating flexible work hours to suitoperational requirements and flexibilityin work locations.

Recognition and Reputation of our Staff

ReputationCouncil is fortunate to have talentedstaff whose work is recognised withinand outside Hume City. A number ofHume staff were invited to share theirknowledge and experience at a varietyof conferences and seminarsthroughout Australia. Hume'sreputation as a leader in localgovernment is strengthened through therecognition and reputation of its people.

Hume staff presented information on avariety of topics and issues includingHume's Integrated Health, Safety andCrime Prevention Framework;environmental and strategic land useplanning; Hume Global LearningVillage; community relations; andevent management.

“...Council isfortunate to havetalented staff whosework is recognisedwithin and outsideHume City...”

RecognitionCouncil's Employee of the Month andIdea of the Month award schemescontinued to identify and celebrateinnovation and best practice. In2001/2002 19 staff received Employeeof the Month status while nine receivedrecognition for innovation. The monthlyand annual awards programs are opento all employees and honour theachievements of staff.

The annual awards and recognitionevent was held on Friday 27 July2001. Outstanding achievements byindividuals and teams within Councilin the following areas wererecognised:• Outstanding Individual Contribution:

Tony Magazzu, City Development

• Outstanding Team Contribution: Dobell Avenue Pre-school Team

• Achievement of Innovation &Development in:

Customer Service - Home Maintenance Team

Financial Management - Jacqueline Armstrong, Fleet Services and Robert Costa, Finance

Service Delivery - Joan Myers, Maternal & Child Health, Community Services

Learning & Organisational Development - Health Services Team.

The annual awards night alsorecognised a number of staff whohave given many years of service toHume City Council and localgovernment.

The outstanding team from Dobell Avenue Pre School: Sandra Morgan, SandraO’Shannassy, Kerrie Kempster and Anne Crane with Manager Laurence Alvis.

Sustaining our people and their knowledge


Prior to the commencement ofeach financial year, a reviewof the three-year rollingCorporate Plan is undertaken.

Council carries out extensive researchand consultation with the communityand key stakeholders to gain anaccurate understanding of their needsand aspirations. This information isthen used to identify initiatives undereach of the Commitment areas withinthe Corporate Plan.

In the 2001 - 2004 Corporate Plan,Council's six key Commitment areaswere:• Civic Leadership

• Employment and EconomicDevelopment

• Residential Services

• Community Services

• Planning and Environment

• Finance and Quality.

By achieving the goals and objectivesset out in the Corporate Plan, Councilis able to meet its overallcommitments to the Hume community.The Corporate Plan is also used todrive the budget process to ensureadequate and appropriate funding isallocated to achieve the stated goals.

Performance is monitored andmeasured throughout the year toensure outcomes are achieved.Council is pleased to report on itsachievements across the sixCommitment areas.

“...Council carriesout extensiveresearch andconsultation with thecommunity and keystakeholders to gainan accurateunderstanding oftheir needs andaspirations...”

take in tranny spring festival slide

The annual Broadmeadows Community Festival is the highlight of the Hume eventscalendar.

Meeting our commitments


Council also pressed for funding to bemade available by the FederalGovernment for construction of theCraigieburn Bypass, which will link theHume Freeway with the MetropolitanRing Road. Funding has now beencommitted and work commenced witha ground breaking event involving theHon. Fran Bailey MP, Federal Memberfor McEwen; The Hon. Steve BracksMP, Premier of Victoria and The Hon.Peter Batchelor MP, Victorian Ministerfor Transport on 9 April 2002.

During 2001 Council, together withneighbouring municipalities and localcommunity groups, successfullylobbied the State Government toreview options for the MelbourneAirport Rail Link. Council representedcommunity concerns about theproposed Broadmeadows option andin November 2001 the Governmentannounced it had abandoned thisroute. In addition, it committed tofurther investigate the Albion corridoroptions, which were supported byHume City Council. On 18 January2002, the Minister for Transport theHon. Peter Batchelor announced thatthe proposed rail link to MelbourneAirport would not proceed at this time.

Following the collapse of Ansett,Council worked with Mr BrendanO'Connor MP, Federal Member forBourke and neighbouring councils topursue financial assistance toresearch alternative employment fordisplaced employees.

Other areas of advocacy included:• Road safety and lobbying for

ongoing funding to be madeavailable for upgrading theBarrymore Road/Mickleham RoadIntersection at Greenvale

• Duplication of Pascoe Vale Roadfrom Coleraine Street,Broadmeadows to Somerton Road,Roxburgh Park

• Meaningful consultation regardingthe Metropolitan Strategy

• Opposition to development offurther industrial waste facilities inHume City

• Continuation of maternity servicesat Sunbury hospital

• Crisis and transitional housing

• Urban renewal and development

• The Melbourne to Bendigo Fast Rail route

• increased funding for Home andCommunity Care Services.

In addition, Council was representedat a number of events hosted by theVictorian Government.

Council also met with: The VictorianTreasurer & Minister for theDepartment of Innovation, Industry &Regional Development, and Memberfor Broadmeadows, the Hon. JohnBrumby MP; The Minister for Ports,and Member for Melbourne North, theHon. Candy Broad MP; and TheMinister for Community Services andHousing, the Hon. Bronwyn Pike todiscuss a broad range of issuesrelating to improvements required inlocal road infrastructure, the currentstate of public housing and urbanrenewal projects.

Council is lobbying the Victorian StateGovernment to have the fundingformula that is used to allocate fundsfor Home and Community Careprograms reviewed as Hume City isunderfunded compared to othermunicipalities.

Council's Community Satisfactionrating for advocacy was 65, up from62 in 2001.

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A victory for Council advocacy - LocalMembers of Parliament, Councillors andcommunity representatives celebrate thefunding announcement for Macedon StreetBridge, Sunbury with Victorian Premier,Steve Bracks.

Civic Leadership


Community Empowerment andEngagementCouncil has developed an integratedCommunity Engagement Framework,designed to enable Hume citizens toactively engage in the City'sgovernance.

The framework has four components:• Community Consultation Strategy -

outlines the initiatives andprograms that Hume residents canparticipate in which support thedevelopment of individuals, groupsand neighbourhoods.

• Consultation Strategy - presentsthe principles which guide thepractice of communityconsultation, and describes who,how and when communityconsultation will be initiated byCouncil.

• Communication Strategy - aims toprovide access to information,engage the Hume community inCouncil decision making andpromote Hume City as a civicleader and advocate.

• Customer Service Commitment -sets out the standards for howCouncil will deal with itscustomers.

Council engaged the Sunburycommunity through a targetedprogram of consultation, whichcommenced in February 2002. 40people attended a workshop held on23 February 2002 and through theuse of 'zing technology', ideas werecaptured and distilled. Themes wereidentified and these will be explored inmore detail with residents during thecoming months. This process wasdesigned to generate key themes andpriorities that the Sunbury communitybelieves are critical to realising theSunbury vision.

Council will engage the Sunburycommunity in the development of astrategic plan, which is scheduled forcompletion in December 2002.

Other initiatives relating to communityempowerment and engagement were:• The celebration of Reconciliation

Week

• A study tour by Senora MariaPaixau, District Administrator ofAileu, Hume/Moreland's FriendshipCity partner

• Celebrating the Centenary ofFederation by coordinatingparticipation in 'Peoplescape', aproject to wind up the nationalcelebrations in December 2001

• The striking of a commemorativeFederation Medallion that wasdistributed to all school children inHume City

• Distribution of the inaugural HumeCity calendar to all households inHume

• Launch of the Hume EnvironmentalSustainability Framework and the2002 Social Justice Report.

Following the events of 11 September2002, Council in conjunction with itsHume Faith Leaders Network and localmigrant resource agencies, developedaction plans to encourage racialtolerance and harmony in thecommunity.

Community Grants

To encourage community participationand support self-determination aimedat building a better community,Council allocated 125 grants tocommunity groups, totalling $248,837in 2002.

Almost 50% of these funds wereallocated to culturally and linguisticallydiverse groups and organisations oragencies undertaking work with thesecommunities. Details of the grantallocations are shown on page 62.

Council also made a specialcontribution of $1,000 to the TurkishCommunity to enable a large screenand sound equipment to be hired forWorld Cup Soccer semi-final on 29 June 2002. The event was held inDallas and was attended by in excessof 6,000 people.

The community work that Councilfunds through grants supports theaims and priorities of the Hume SocialJustice Charter.

2002 Education ScholarshipGrants

Council continued to provide EducationScholarship Grants to students toassist with the transition from primaryeducation to secondary eduction. Atotal of $19,500 was presented to 40young people through this program in2002. Details of the grant allocationsare shown on page 64.

Former Mayor, Cr Drew Jessoplaunches the 2002Social Justice Report.

Civic Leadership


"We will foster economicdevelopment for thebenefit of the wholecommunity."

Commitments in this arearelated to enhancingemployment opportunities;exploring opportunities for

diversifying the economic base of theCity; attracting commercialinvestment; and supporting localbusinesses.

The range of employment support andbusiness development servicesprovided by Council includes: jobgrowth initiatives; local businesssupport; facilitating the establishmentof new businesses, tourism,promoting Hume City Council,property management and valuationservices.

Achievements in relation to objectivesidentified in the Corporate Plan for thisarea are as follows:

Employment OpportunitiesCouncil continues to pursue economicdevelopment initiatives, attracting newbusinesses to Hume City andexpanding local employmentopportunities and job seekerprograms. Council's work issupported by the collaborative effortsof the Hume Economic DevelopmentCommittee and the Jobs for HumeTask Force. Specific projects thatwere progressed include:

Railway Embankment ConceptPlan

Council participated in the VictorianGovernment's Community JobsProgram and provided twelve localunemployed people with work andtraining for sixteen weeks. KanganBatman TAFE delivered training withparticipants gaining experience inhorticulture, design, consultation,railway safety procedures and publicspeaking.

Business Register Fourteen local unemployed peopleestablished a comprehensive businessregister for Hume City Council. Over afour week period in May 2002,participants were involved in mailouts,personal visits and call centreoperations. The program wasmanaged by Workforce Plus inBroadmeadows and was fundedthrough the Victorian Government'sCommunity Jobs Program.

Hume/Leader newspapers 'Job'sfor Hume' initiative

In partnership with LeaderNewspapers, this 'Jobs for Hume'initiative involves a regular feature inlocal Leader Newspapers comprisingpositive editorials regardingemployment growth and opportunitieswith the City and classifiedadvertisements for job networkpositions not previously advertised.

The campaign commenced on 11June 2002. A total of 12 job networkagencies have participated with 48jobs advertised during the first monthof the campaign.

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Employment & Economic Development


Commercial Investment A comprehensive marketing strategyto promote Hume City as an attractiveinvestment destination was developedand adopted by Council on 24 June2002. In addition a Hume Businessprospectus has been designed andwill be launched on 19 July 2002 bythe Victorian Treasurer, Minister forInnovation, Technology and RegionalDevelopment and Local Member forBroadmeadows the Hon. JohnBrumby MP.

Successful marketing initiatives haveresulted in the facilitation of significantinvestment commitments, including:• Investment attraction from 1 July

2001 to 30 June 2002 was 14.4%of the industrial development inmetropolitan Melbourne.

Other initiatives from the MarketingStrategy include:• Significant contribution in respect to

the development of the NorthlinkInvestment Prospectus forMelbourne's Northern suburbs, whichwas launched in February 2002

• Completion of the Sunbury andSurrounds Tourism brochure

• Establishing a database of keystakeholders which includes business;consultants; developers; all tiers ofgovernment and financial institutions

• Four articles featuring investmentopportunities in the northernsuburbs appeared in the propertysection of The Age

• Four editions of Hume's EconomicUpdate which has a circulation of2,300 including key investmentdecision-makers in a wide range ofindustries

• 14 media releases which wereprinted in local papers.

Support to Local Business Council provided a range ofopportunities for Hume businesses tonetwork.

These included:• Four Business Breakfasts held at

premier locations through out themunicipality which attracted 1750participants from 130organisations. Speakers at thebreakfast were Mr Chris Whittaker,CEO Melbourne Ports, Mr IanKeirnan, Chairman Clean UpAustralia campaign, Ms ElaineCanty, Journalist, Lawyer andBusinesswoman, Mr Chris Barlow,CEO Melbourne Airport, and MrSandy Hollway AO, former CEOSydney Olympics.

• 200 representatives of localbusinesses attended the HumeBusiness Awards held in August2001 at Aitken Hill, Yuroke. 57awards over 19 categories werepresented.

• An online Business Directory waslaunched in August 2001 andcontains up-to-date contactinformation for more than 4000local businesses. The Portalenables businesses to develop theirown web site online with e-commerce and transactioncapabilities.

• Council also facilitated the SunburyWine Festival, which attracted inexcess of 12,000 guests visiting 10local wineries in August 2001.

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Economic Update is a quarterly Councilpublication for local businesses.

Caption to go in here.

Employment & Economic Development

The following major trafficimprovement works were completed:• Walsh Street, Broadmeadows

reconstruction ($376K)

• Mt Ridley Road experimental roadresurfacing ($127K)

• Ardlie Street reconstruction,Westmeadows ($161K)

• Signalised pedestrian crossing atWidford Street, Broadmeadows($48K)

• Cornish Street, Sunburyreconstruction ($55K)

• Roundabout at Landy Road/Emu Parade intersection,Broadmeadows ($48K)

• Roundabout at BicentennialCrescent/Shankland Boulevardintersection, Meadow Heights($118K)

• Konagaderra Road/Oaklands Parkintersection treatment intersection,Oaklands Junction ($57K).

Strong growth in the subdivision ofnew residential and industrial estateswithin the City has resulted inresponsibility for maintenance of anadditional 22.52 kilometres of roadsvalued at $12.03M and a further$12.85M worth of open space anddrainage infrastructure beingtransferred to Council.

Review of Construction and UrbanDesign StandardsA review of buildings, roads anddrains construction standards wasprogrammed to be completed byOctober 2001. A draft set ofstandards has been developed andconsultation and review by developersand Council's Asset DevelopmentTeam has been undertaken. It isanticipated that the standards will becompleted by September 2002.

After extensive consultation with thecommunity and charitableorganisations a 'Code of Practice'relating to charity bins has beenestablished and was adopted byCouncil on 25 March 2002.

Council conducted a Safety Audit andprepared an evaluation report on thepedestrian pavement structure in theSunbury retail business precinct.Council adopted the reported findingsat its meeting on 27 May 2002. Thereport identified areas in need ofimmediate attention which have beenrepaired and the future of thepavement will be further consideredconjunction with preparation of theSunbury Town Centre Master Plan.

Waste ManagementCouncil provides a weekly kerbsidedomestic waste and recyclablescollection, garden waste recyclingthrough the reserve mulching days heldthroughout the year, a free at call hardwaste collection service and ahousehold chemical collection service.

Council has undertaken a review of itswaste services and a draft WasteManagement Strategy is currently beingfinalised. The Strategy proposes theintroduction of new collection servicesincluding green waste and kerbsiderecycling along with the provision of anew service to rural areas within themunicipality. The Strategy alsoprovides options for alternativetreatments of Council waste, includingthe possibility of converting waste toenergy in lieu of the more traditionaldisposal of waste at landfills.

To complement the Waste ManagementStrategy, Council developed andcommenced implementation of its LitterManagement Strategy. This Strategy,adopted by Council at its meeting on 18 March 2002 aims to contain andreduce the incidence of litter in themunicipality through a managementprogram that combines planning,management, education and bestpractice collection regimes.

Promotion of environmentally friendlywaste services is a key component ofCouncil's waste education activities.Waste service information kits weredistributed to 939 new residents andthe garbage collection service waspromoted to all ratepayers. Council'swaste services were also promotedthrough local newspapers, telephoneand email enquiry responses, letterboxdrops, community workshops, as wellas through Council's communitynewsletter, website and communitydirectory.


Walsh Street, Broadmeadows was reconstructed at a cost of $376K.

Residential Services


Building MaintenanceCouncil's goal was to target buildingmaintenance as a high priority in itsfive-year asset management program.An audit of all buildings has beenundertaken and a draft five-yearbuilding maintenance program wasused by Council when preparing its2002/03 budget. As a consequencefunding for building maintenance hasbeen increased to ensure thepreservation of building assets andincrease their functionality for use bythe community. The findings of theaudit will be further developed toproduce a Building MaintenanceStrategy for Council.

Local Area Infrastructure PlansCouncil established local areainfrastructure plans to communicatecapital works projects beingundertaken throughout themunicipality. The municipality wasdivided into 14 precincts. A 'PrecinctCommuniquè' was prepared for eachprecinct and circulated informingresidents about works beingundertaken in their neighbourhood.

Stormwater ManagementCouncil launched its StormwaterManagement Strategy in August 2001and implementation commenced. Thiswork was undertaken with theassistance of grants from theEnvironmental Protection Authority,under the Victorian Stormwater ActionPlan, and Melbourne Water. Councilsuccessfully completed all its year-one action plans arising from theStrategy. A total of 18 stormwatertrash racks or gross pollutant trapswere installed across the municipalityat a cost of $497,960.

Building Control ServicesCouncil is responsible for theadministration and enforcement of theBuilding Act and Building Regulationsthroughout Hume City. Buildingpermits are issued for new buildingsas well as for renovations, extensionsand alterations to existing buildings.A total of 3,147 building permits forworks totalling in excess of $413Mwere issued, of which 602 permitswere issued by Council's MunicipalBuilding Surveyor and 2545 wereissued by private building surveyors.

Asset Protection ProgramThe Hume City Council AssetProtection Program based on aBuilding and Works Code of Practiceand amendments to Local Law No. 1came into force on 31 March 2001.The Building and Works Code ofPractice ensures debris from buildingsites is contained within the sites anddamage to Council assets isminimised. Local Law No. 1 providespenalties for non-compliance with theBuilding and Works Code of Practice.

Since the commencement of theAsset Protection Program there havebeen 6,551 Asset Protection Permitsissued and 1,044 enforcements.Council has recovered $147,768 frombuilders for damage and detrimentcaused to infrastructure assets as aresult of activities on building sites.

Property Information ServicesCouncil provides a comprehensivebuilding property information servicewhich includes issuing propertyinformation certificates for propertysales, vendors statements,information for architects, designers,builders and private buildingsurveyors, copies of plans and otherdocuments from building permit filesand drainage asset information. 4,089 requests for propertyinformation were received andprocessed in 2001/02.

Building Permits Issued 2001-02

Domestic - number 2,856

TOTAL VALUE ($ MILLION) 297.2

Commercial/Industrial - number 292

TOTAL VALUE ($ MILLION) 115.8

Total - number 3,148

TOTAL ($ MILLION) 413

Asset Protection Program Building Permits

Building Permits Issued 2001-02

Entering building site 2,751

Occupying a road 18

Connecting to stormwater drain 2,147

Road opening 577

Alter/repair road 54

Open drain 21

Alter/repair drain 6

Alternative building site access 10



Parks and Open SpaceThe Greening Hume Strategy seeks tocreate a healthier, interesting andbeautiful environment by working withthe community to preserve andrestore native vegetation in openspace and along waterways.

In 2001/2002 Council:• Completed Stage One of an

Indigenous Vegetation Mapping anddatabase which gives a picture ofremaining vegetation for the first time.

• Actively managed over 80indigenous remnant vegetationsites covering approximately 250hectares of land owned oradministered by Council. Over4000 hours of restoration workwas undertaken in remnant areasand over 10,000 indigenous plantswere planted to enhance a remnantsite or reduce weeds.

• Worked with 18 communityconservation groups across 17sites. A total of 773 volunteersplanted 16,664 plants throughoutthe municipality as part of 46community conservation groupplanting days and two schoolplanting days.

• Donated a total of 12,675 plants to 59 landholders as part of theCouncil's Plant Donation Scheme.Plants are used primarily for wildlifehabitat, shelter belts, erosion controland control of the spread ofenvironmental weeds such asserrated tussock.

• Hosted the Dragonflies andDamselflies Multicultural PlantingFestival attended by 350 volunteersfrom a cross-section of Hume'smulticultural community includingthe Kurdish, Spanish, Philippine,Greek, Vietnamese, Somali, Arabicand Turkish communities.Volunteers planted 1,560 plants.

• Installed new signs along the pathat the Nook in Sunbury, outlining itsnatural and cultural history. Apamphlet outlining a self-guidedwalk for the Alister Clark MemorialRose Garden has been produced.

• Together with residents and studentsfrom Mickleham Primary School,Council worked to restore theMickleham Road Avenue of Honourwhich was planted in approximately1916. 23 trees were removed, 14received structural pruning and anadditional 61 River Red Gums wereplanted. Brass nameplatesrecording the names of men andwomen who lost their lives in eitherthe First or Second World Warreplaced the original carved woodenstakes.

“...a total of 773volunteers planted16,664 plantsthroughout themunicipality...”The Planting Festival brings together

people from diverse communities toconnect with the Australian environment.

World War II veterans George Cocking,Don Brown and brothers Jack and George

Lloyd participated in the MicklehamAvenue of Honour project.



Sustainable Land ManagementCouncil invested $180,000 in weederadication initiatives across 60 sitesusing a variety of methods includingchemical spraying, burning and long-term replacement throughrevegetation. Major works werecarried out at Mt Holden Open Space;Sunbury Landfill Reserve; The Nook;Bulla School Hill; Bulla Reserve;Martin Dillon Reserve; BroadmeadowsValley Park; Jack Roper Reserve; andAitken Creek Reserve.

Community education activitiesincluded three community informationdays, a farm tour, road signs, 10 farmvisits and distribution of a landcare kitto all rural landholders.

Introduction of the Farm (WeedManagement) Rate Rebate schemeRural ratepayers, whose propertyqualified as "Farm Land", had beenreceiving a rate reduction of 23% as aconsequence of the Farm Rate. On 11June 2002, Council determined that itwould no longer provide the "FarmRate" in its present form, but insteadadopted a "Farm (Weed Management)Rebate" of the same value to applyfrom 2002/03. The rebate will bemade available to landholders whodevelop a rolling Weed ManagementPlan and undertake works inaccordance with that plan. Details willbe developed in consultation with aFarm Rebate Advisory Group to beestablished by December 2002. Thenew Scheme will be phased in over atwo year period.

“...Council invested$180,000 in weederadicationinitiatives across 60sites using a varietyof methods includingchemical spraying,burning and long-term replacementthroughrevegetation...”


Weed eradication and education is a highpriority, particularly for Hume's rural

landholders.


Cultural and Linguistic DiversityAction Plan

A Cultural and Linguistic DiversityAction Plan has been developed inconsultation with the HumeMulticultural Issues Forumparticipants and local serviceproviders. The Plan responds to keyissues of community concern andcreates opportunities to advocate onbehalf of the community. The ActionPlan and the Multicultural IssuesForum encourage all sectors of thediverse Hume community to fullyparticipate in City life and thedemocratic process.

Throughout 2001/02 and in directresponse to issues raised byparticipants at the Multicultural IssuesForum the following communityworkshops were hosted:• Immigration and temporary

protection visas

• Local policing and safety issues

• Local responses to the 11 September crisis

• Strengthening Council'scommunication practices

• Improving local transport

• Supporting arts and culturalinitiatives.

The community workshops providedthe opportunity for sharing criticalinformation between Council, localorganisations, community groups andresidents.

In addition, participants have providedinput into Council policy/strategydevelopment, or proposed ideas thathave lead to new communityinitiatives such as:• The formation of a Hume Inter-Faith

Leaders Network.

• An expressed commitment by localFaith Leaders to explore andpromote a deeper understandingamongst themselves and the localcommunity of the different faiths inHume City.

• The development of a HarmonyStatement (following 11September).

• Development of a prayer roster forCouncil meetings, reflecting thediversity of faiths practised inHume City. These include:Buddhism; Christian; Islam; andHindu faiths.

• Council sponsoring six localresidents to attend the 2001National Conference onReconciliation, Multiculturalism,Immigration and Human Rights.

• The development of the concept forthe 'Global Warmers Winter MusicFestival', scheduled for July 2003.

“...communityworkshops providedthe opportunity forsharing criticalinformation betweenCouncil, localorganisations,community groupsand residents...”

Disability Action Plan ReviewTo assist Council in reviewing theDisability Action Plan that wasdeveloped in 1999 and to informCouncil on issues important toresidents with a disability, Councilresolved at its meeting on 13 May2002 to establish a Disability Action Team.

The objectives of the Disability ActionTeam are to provide strategic adviceto Council on disability related issuesand assist in the development ofrelevant policies for Councilconsideration.

Comprehensive Housing StrategyDuring the past year, Council collectedinformation, reviewed relevantliterature and held discussions withstakeholders in order to draft acomprehensive housing strategy.Research into older persons'accommodation clearly demonstratedan under supply of residential careplaces for older citizens in Hume City.

The draft Strategy was adopted byCouncil at its meeting held on 8 April2002. The Strategy and associatedaction plans will be circulated as partof a focused public consultationprocess, with a view to developingdetailed action plans for olderpersons' accommodation, socialhousing and sustainable residentialcommunities.

To assist organisations seeking todevelop older persons residential carefacilities in Hume City, Council hasprepared an Information Kit.

Community Services


Visy Cares Learning CentreThe Visy Cares Learning Centre will caterfor the leisure, health, education andsocial needs of the Meadow Heightscommunity. It will feature a maternal andchild health centre, Internet cafe, andcommunity meeting spaces. It will houseplaygroups, neighbourhood learningprograms, cultural activities and provideaccessible services supported by the Global Learning Centre,Broadmeadows.

This $2.275M Centre is being builtwith the generous support of VisyCares who have committed tocontribute $300K towards itsconstruction.

The Centre, to be completed in late2002, has the potential to become abest practice example of a vibrant mixof cultural, religious and communityactivities and sits within the MeadowHeights Community Precinct, whichwill incorporate a Roman Catholicchurch, mosque and village green.

“...Council undertooka comprehensivereview of pre-schoolplaces across themore establishedareas of GladstonePark, Tullamarine,Broadmeadows, andCampbellfield andthe growth area ofRoxburgh Park...”

Family Services 2,111 babies were born to parentsresiding in Hume City during 2001/02.The Maternal and Child Health Serviceprovided support to these infants andtheir mothers and delivered anoutreach support program to assistfamilies experiencing significantparenting difficulties.

Pre-school programs for three andfour year old children were provided at24 centres across the City.Enrolments in 2001/02 increased by1.5% to 1,588.

Council undertook a comprehensivereview of pre-school places acrossthe more established areas ofGladstone Park, Tullamarine,Broadmeadows, and Campbellfieldand the growth area of Roxburgh Park.The review highlighted decliningdemand for pre-school places inGladstone Park and Broadmeadowswith substantial increases in demandidentified in Roxburgh Park. Inresponse to the review Councilreduced the number of placesavailable in Gladstone Park andBroadmeadows. Staff from thesecentres were relocated to a newcentre provided in Roxburgh Park.

Council's five Long-Day Carecentres have continued to see anincrease in enrolments. There werea total of 250 full-time childcareplaces available, with an average520 full and par t time childrenattending.

The Out of School Hours andVacation Care programs havecontinued to see significantincreases in usage and fundedplaces since the Childcare BenefitScheme was introduced. In abenchmarking project under takenacross Victorian local governmentareas, Hume's utilisation rate forVacation Care Programs was 100%compared with the Victorian averageof 80% and the rate for the Out ofSchool Hours Program was 71%compared with the Victorian average of 57%.

Right:

Demand for pre-school places wasparticularly evident in growth areas of

Hume City.

Below:

An artist's impression of the Visy CaresLearning Centre in Meadow Heights.

Community Services


A number of new initiatives weretrialed or introduced in 2001/02including:• A Sunbury shopping shuttle service

was trialed in December 2001. Theservice which proved very popularwill be introduced as a new servicein 2002/03

• A Home Care Safety checklist wasintroduced to assist homecareworkers to identify potentialworkplace hazards and ways inwhich they can be eradicated orminimised.

Home CareCouncil continued to provide a rangeof home care services, includinggeneral home care, delivered meals,personal care, family and agedrespite, home maintenance andassessment and referral to otheragencies when required. A total of61,700 hours of home care serviceswere provided to 1,740 people.

44,612 meals were delivered to Humeresidents throughout the year and atotal of 2,341 hours of homemaintenance services were provided.

80 clients were transferred to theDepartment of Veterans Affairshomecare program that enabledCouncil to provide an additional 3,000hours of service to clients.

Council was successful in reducingthe home care waiting list from 120people in July 2001 to nil by the endthe financial year, but suffers frombeing significantly under-funded in thisarea. This matter is being taken upwith the Victorian Government andCouncil is involved in the broaderMAV/VLGA lobbying campaign.

Disability Services• A Disability Access Action Plan

was developed in 1999 and iscurrently being reviewed to ensureaccess is available to Councilfacilities for people who havespecial needs.

• Protocols are in place to ensure theinclusion of the needs andparticipation of people withdisabilities in major events.

• Appropriate signage has beenprovided throughout Hume toaddress the needs of disabledpersons.

• Hume's Access for All Abilitiesprogram seeks to developsustainable community-basedsport and leisure opportunities forpeople with disabilities.

• The Hume community support fundprovides funds to applicants whoaddress issues of access andequity, and those applications thatsupport inclusion of people withdisabilities in the life of theircommunity.

“...Hume communitysupport fundprovides funds toapplicants whoaddress issues ofaccess and equity,and thoseapplications thatsupport inclusion ofpeople withdisabilities...”

Facilities for people with disabilities• Disabled access is available at the

Broadmeadows, Sunbury andCraigieburn Offices.

• Induction loops for the use ofhearing impaired people areinstalled at the Broadmeadows,Sunbury and Craigieburn officesand the Sunbury, Craigieburn andTullamarine and Gladstone Parklibraries and there is a hearing loopin the Broadmeadows CouncilChamber.

• Disabled toilets are available in anumber of Council parks, disabledaccess is available at Council'sleisure centres and a fishingplatform for disabled fishermen islocated at Roper Reserve.

• In addition, disabled parkingfacilities and permits are availableand community transport buses,which are wheelchair accessibleare available for hire.

• A regional playground situated atJackson's Hill, Sunbury, wasdesigned to provide playopportunities for children of allabilities. This special playground,the first of its kind in Hume City,includes a disabled swing andaccess-for-all-ramps.

Community Services


Leisure ServicesLeisure services were in demandthroughout the year, with more than1.4M visits to Council leisure facilities.3,850 members attended Council'sleisure centres, more than 2,100children a week were taught essentialwater survival skills through the swimand survive program, and more than650 children per week were taught todance at community dance programs.

More than 520 clubs, communitygroups and associations utilisedsporting reserves and communitycentres. 50 clubs participated in clubfundraising and risk managementprograms delivered by Council andaimed at assisting the development ofthese community groups andassociations in Hume City.

Over 20,000 people enjoyed thefestivals provided directly by Councilat Broadmeadows and Craigieburn,with many more enjoying Councilsupported events such as theSunbury Fair, Sunbury AgriculturalShow, Roxburgh Park MulticulturalFestival and various carols bycandlelight events throughout the City.

The Sunbury Craft Market attracted morethan 70 stallholders each month andmany thousands of happy shoppers.

The Meadow Heights Learning Shopcontinues to provide valuable educationprograms to people from culturally andlinguistically diverse communities.There were over 1,000 individualparticipants attending servicesprovided at the centre each month.

The George Evans Museum in Sunburyhosted several successful exhibitionsincluding "Soldier for a crisis: FieldMarshall Sir Thomas Blamey" travellingexhibition from the Australian WarMemorial, Sunbury Wine Festivalexhibition, Peoplescape the finalCentenary of Federation Celebration,"Back to School", a display on schoollife in the early 20th Century and"Wedded Bliss" - original weddinggowns 1850 -1990. In excess of 4,500people visited the George EvansMuseum during the year.

“...more than 1.4Mvisits to Councilleisure facilities...more than 520 clubs,community groupsand associationsutilised sportingreserves andcommunitycentres...”

take in tranny of pool (from gov’s pics)

Craigieburn Leisure Centre is one ofCouncil's most popular leisure facilities.

Community Services


Compliance with the HumePlanning Scheme

During 2001/02, 731 decisions weremade on Planning Permit applications.Appeals were lodged on 11occasions. Four applications wereresolved prior to being considered bythe Victorian Civil and AdministrativeAppeals Tribunal (VCAT), three arepending either awaiting a decision orto be heard at VCAT and four weredetermined at VCAT. Of the fourdecisions determined by VCAT threeupheld Council's decision.

Medium Density ResidentialDevelopment

Council recognised the need todevelop a local policy for mediumdensity residential development,consistent with ResCode guidelines. APilot Neighbourhood Character Studywas undertaken in Tullamarine and inthe old town areas of Sunbury andWestmeadows. The purpose of thestudies was to provide guidelines anda policy basis for determiningdevelopment applications withinidentified residential areas. Threecommunity workshops were held, atwhich community neighbourhoodcharacter values were examined and adetailed street-by-street/house-by-house survey was undertaken.

Issues papers were prepared from theinformation obtained and are beingused to develop NeighbourhoodCharacter brochures.

The Hume Planning Scheme will beamended to reflect the developmentguidelines recommended by theNeighbourhood Character Studies.This will be subject to a full publicconsultation process as required bythe Planning and Environment Act 1987.

Hume Heritage StrategyThe Hume Heritage Strategy aims toidentify individual buildings and sitesthat have heritage significance at alocal, state or national level. TheStrategy, which was due forcompletion by December 2001, hasbeen deferred and is now due forcompletion by July 2003.

Rural Land PoliciesCouncil adopted the Rural ResidentialSupply and Demand study on 27August 2001. This was the first of anumber of reviews to be undertaken.A land capability study will becompleted by May 2003, with theHume Planning Scheme to bereviewed following this study. Acomplete review of existing policiesfor rural land will be completed byJuly 2003.

Planning & Environment


Local schoolchildren were the mostenthusiastic participants of Improve ourCity Week.

Volunteers from the Alister Clark Memorial Rose Garden celebrate their Keep AustraliaBeautiful City Pride Award at a civic reception hosted by Council.

Environmental AchievementsHume City Council, in partnership witha number of local community groups,received 13 awards at the 2002 KeepAustralia Beautiful City Pride Awards.

City Pride Awards were received in thefollowing categories:• Media Award for Local Radio

Station - North West FM

• Proud Primary School - BethalPrimary School

• Proud Secondary School - PenolaCollege

• Outstanding Beautification - AlisterClark Memorial Rose Garden

• Waste Wise Resource Management- Hume Social Club 40+

• Positive Litter Control - Hume CityCouncil's Building & Works Code ofPractice

• Community Service Awards -Hume Community Services Group,Friends of Woodlands Historic Parkand Bulla Garden Club

• Local Government Group - HumeCity Council Planning &Environment Department

• Judges Special Mention - HumeCity Council CommunityConsultation Framework.

City Improvement ProgramCouncil's City Improvement Programand Improve our City Week, introducedin 1999, continues to be anoutstanding success. This year,Improve Our City Week achievedinternational participation. The Sa'heInstitute for Liberation in East Timorparticipated in Improve Our City Weekby holding a community activity day attheir vocational training centre, KnuaBuka Hatene, in Dili. Communitymembers in Dili planted advancedtrees, converted disused flagpoles intogarden seats and painted a mural.

In Hume City, key outcomes included:• Improve our City Week attracted

7,600 participants with over 5,000tube stock planted

• Sycamore Crescent Park Reserve,Campbellfield upgraded including newlighting

• Continuation of Craigieburn Roadavenue of trees

• Westmeadows Shopping Centreimprovements to outdoor eatery area

• Landscaping at Elizabeth Drive andGap Road Intersection, Sunbury

• Boardman Stadium entrancelandscaped

• Mahoneys Road gatewayimprovements

• Neighbourhood Improvement Programupgrades to reserves in Tullamarine,Craigieburn, Jacana and Sunbury

• Entrance redevelopment at SunburyMemorial Hall

• 42 projects in conjunction withschools to improve schoolenvironments including thedevelopment of a memorial garden atCraigieburn West Primary School and1100 tube stock plantings at SunburySecondary College

• Sunbury Town Centre Renewal Projectcommenced.

“...members in Diliplanted advancedtrees, converteddisused flagpolesinto garden seatsand painted amural...”

Planning & Environment


Com

mit

men

t

6

"We will provide valueand accountability inservice delivery." C

ommitments in this areainclude financialaccountability, contractmanagement, quality

services, grants and sponsorship,implementation of "Best Value", keyquality and cost standards,continuous improvement andinnovation and customer service.

The range of services provided byCouncil include financial planning andmanagement; revenue raising; capitalworks planning; fleet management;organisational development anddevelopment of staff.

Financial AccountabilityCouncil's financial position in 2001/02was strengthened with an operatingsurplus of $15.06M recorded afterincluding contributed assets of$22.89M as revenue. Revaluation ofland and buildings further enhancedCouncil's financial position. Keyfinancial ratios including, cash position,net current assets and net assets allcontinued their positive trend.

Council's five year financial plan wasreviewed and updated however thebasic principles of reducing debt,increasing surpluses and improvingfinancial ratios remained constant.

A significant effort was made to bringsupplementary valuations to account.During the period a total of 4,534supplementary valuations wereundertaken, which is a record for theCity. This provided $494,785 inadditional rate revenue and grew theCity's total capital improved value byapproximately $300M.

Financial Ratios 1999/2000 2000/2001 2001/2002

Cash Position ($ million) 2.92 4.87 5.77

Debt Levels ($ million) 26.87 23.24 19.24

Operating Surplus ($ million) 8.87 25.75 15.06

Working Capital 1.02 to 1 1.24 to 1 1.48 to 1

Debt Commitment (%) 17.33 15.05 13.43

Finance & Quality


Grants and Sponsorship Council continued to actively pursuegrant opportunities and other sourcesof funding based on partnerships withthe Victorian and Federal Governmentsand the private sector.

Major partnerships were establishedwith Ford Australia, Visy Cares andThe Age, who have contributedsignificant funding to the Hume GlobalLearning Centre, and in the case ofVisy Cares, the Visy Cares LearningCentre.

Council applied to the AustralianTaxation Office to become a registereddeductible gift recipient to enabledonations to be received from thegeneral public for the Hume GlobalLearning Centre project.

Council was successful in attracting atotal of $450,650 in Sport andRecreation Victoria funding for thefollowing projects:• Visy Cares Learning Centre,

Meadow Heights $250,000

• Municipal Stadium Review $10,000

• Open Space Planning Guidelines$15,000

• Sunbury Skate Park $50,000

• Tullamarine Live Steam Society$48,000

• Sunbury Lawn Tennis $60,000

• Boardman Stadium irrigationproject $12,650

• Playspace Development Guidelines$5,000.

Council was also successful inattracting grants from:• Environment Protection Agency:

$51,115 for education in stormwater management systems

• Department of Human Services:$416,000 for a variety of projectsincluding Kids Kapers, supportingclients with high care needs,hosting senior citizens festival andminor capital works to pre-schoolcentres.

• Arts Victoria: $15,000 for theWeaving Lands Basketry project

• Australia Council $18,500 for theVisy Cares Courtyard Garden

• Community Support Fund:$104,000 for the Cultural Identityand Community Building projects

• Parks Victoria $45,500 for the VisyCares Courtyard Garden andCorridors and Connection project

• Department of State and RegionalDevelopment $25,000 for theWarming Up: Hume Festival andTraining initiative

• The Myer Foundation $10,000 forthe Visy Cares Courtyard Garden

• VicHealth $17,000 for WeavingLands project

• Department of Family andCommunity Services $10,000 tomap community services withinHume City

• Department of Education, Youthand Training $65,500 fortraineeship programs

• Department of Infrastructure$40,000 for Pride of Place project

• Department of Innovation,Technology and RegionalDevelopment $40,000 for internetkiosks to be located at CouncilLeisure Centres

Best ValueThe Best Value program wasdeveloped in consultation withCouncillors, staff and unions andpromoted in Council's communitynewsletter, which was distributed toall households. All services andfunctions of Council will be reviewedagainst the Best Value Principles overthe next five years.

The services for review have beengrouped in accordance with Council'sCorporate Plan commitment areas andincorporate the strategic planning,service delivery and maintenance anddevelopment components of each.

All legislative requirements under theBest Value Principles legislation havebeen met.

For further information regarding BestValue, please refer to Council's BestValue Summary Report on Page 60.

Publisher and Editor-in-Chief of The Age, Greg Hywood(right) presents a cheque for $50,000 towards the HumeGlobal Learning Centre to Mayor Ann Potter, CEO Darrell

Treloar, Hume Social Justice and Safe City TaskforceChairman Frank McGuire and Councillors Gary Jungwirth

and Burhan Yigit.

Finance & Quality


Best Value Program 2001/02

Service Status

Community Services

Youth In progress

Pre-School Age In progress

Primary School Age Draft completed

Maternal & Child Health Draft completed

Accommodation & Support Draft completed

Immunisation In progress

Child Care Centres In progress

Home Care Draft completed

Home Maintenance Draft completed

Respite Care Programs Draft completed

Disability Services Programs Completed

Senior Citizens Programs Draft completed

Community Transport Completed

In 1999, Victorian Governmentintroduced the Local Government(Best Value Principles) Act requiringcouncils to systematically review alltheir services against six best valueprinciples. The principles relate toquality and cost standards,responsiveness, accessibility,continuous improvement, communityconsultation, and reporting to thecommunity.

Hume City Council developed a BestValue model that not only addresseslegislative requirements, but alsosupports its commitment tocontinuous improvement andbusiness excellence.

This model focuses on four key areas,and they are:• Accountability to residents, funding

bodies and other key stakeholders

• Effectiveness of systems andprocesses

• Consumer consultation andsatisfaction; and

• Quality and cost of the serviceprovided.

“...principles relateto quality and coststandards,responsiveness,accessibility,continuousimprovement,communityconsultation, andreporting to thecommunity...”

It has been designed to promotepurposeful reflection and continuousimprovement. It is an outcomeevaluation model that engages keystakeholders so that users'expectation are clearly identified andunderstood. This model supportseach service area to investigate anddetermine the quality of service beingdelivered, and where appropriateinitiate continuous improvementstrategies.

The following table summarisesprogress made with implementationand achievement of Council's BestValue Program in 2001/02.

A more detailed Best Value Report hasbeen prepared and can be inspectedat Council's Broadmeadows, Sunburyand Craigieburn Offices duringbusiness hours or viewed on theInternet at www.hume.vic.gov.au.

Users’ expectations of Council’s Maternaland Health Service were identified duringthe Best Value review.

Best Value Summary Report


Community Grants

Organisation Amount of 10% GST ChequeGrant allocation Total

1 Anglicare Broadmeadows Family Service $2,500 $250 $2,750

2 Australian Greek Welfare Society $3,250 $325 $3,575

3 Australian Turkish Cultural & Youth Assoc. Inc. $1,500 $150 $1,650

4 Australian Yugoslav Multicultural Pensioner Group Inc. $500 $50 $550

5 Banksia Gardens Community Centre $2,000 $200 $2,200

6 Broadband Public Tenants Association $1,000 $100 $1,100

7 Broadmeadows Community Legal Service $2,000 $200 $2,200

8 Broadmeadows Disability Services $2,500 $250 $2,750

9 Broadmeadows Health Service $2,500 $250 $2,750

10 Broadmeadows Women's Community House-Anglicare Victoria $5,000 $50 $5,050

11 Circolo Pensionati, Italiani di Greenvale $500 $500 $550

12 Citizen Advocacy Sunbury & Districts Inc. $4,490 $449 $4,939

13 Coburg Samoan Assembly of God Inc. $2,000 $200 $2,200

14 Community Care Victoria Australia $1,000 $100 $1,100

15 Community Care Victoria Australia Inc. $2,000 $200 $2,200

16 Craigieburn Arthritis Self Help $500 $50 $550

17 Craigieburn Education & Community Centre Inc. $500 $50 $550

18 Dallas Neighbourhood House $3,750 $375 $4,125

19 Dianella Community Health $2,000 $200 $2,200

20 East Sunbury Sporting Group Inc. $3,500 $350 $3,850

21 Glenroy Community Information Centre $3,800 $380 $4,180

22 Goonawarra Neighbourhood House $1,100 $110 $1,210

23 Hume University of the Third Age Inc. $500 $50 $550

24 Kurdish Association of Victoria $2,000 $200 $2,200

25 Macedon Ranges Further Education Inc. $1,500 $150 $1,650

26 Meadows Heights Football Club Inc. $1,000 $100 $1,100

27 Moreland Hume Linkages $2,000 $200 $2,200

28 Multicultural Social Support Group $500 $50 $550

29 North Victorian Buddhist Assoc. $2,000 $200 $2,200

30 Northern Metropolitan Migrant Resource Centre $800 $80 $880

31 Northern Metropolitan Multicultural Seniors Clubs Network Inc. $500 $50 $550

32 Northern Metropolitian Migrant Resource Centre Inc. $3,500 $350 $3,850

33 Pascoe Hume Advocacy Group $500 $50 $550

34 Roxburgh Park Uniting Church Family Centre $2,000 $200 $2,200

35 Roxburgh Park Uniting Church Family Centre $6,750 $675 $7,425

36 Salaam Australia Council $500 $50 $550

37 Salvation Army Crossroads Jacana Family Housing Program $3,000 $300 $3,300

Grants provided by Council


Education GrantsStudent Name Amount GST TOTAL

1 Chayse Wright $500 $50 $550

2 Hirau Taurima $250 $25 $275

3 Hemi Taurima $250 $25 $275

4 David Borg $500 $50 $550

5 Hayley Dancer $500 $50 $550

6 Mia Curry $500 $50 $550

7 Abby Pyle $500 $50 $550

8 Jennifer McKenna $500 $50 $550

9 Sunara Garcia $500 $50 $550

10 Corey Giammarco $500 $50 $550

11 Sarah Rider $500 $50 $550

12 Melanie Vincent $500 $50 $550

13 Rachael Norris $500 $50 $550

14 Aaron Kannegiesser $500 $50 $550

15 Emir Osmanagic $500 $50 $550

16 Zakaria Osman $500 $50 $550

17 Hayley Clements $500 $50 $550

18 Mihriban Nur Kaya $500 $50 $550

19 Tanya Hegedis $500 $50 $550

20 Erin Newman $500 $50 $550

21 Emma McIntosh $500 $50 $550

22 Lamya Kakos $500 $50 $550

23 Serene Kotob $500 $50 $550

24 Umran Bolat $500 $50 $550

25 Vanessa Varrasso $500 $50 $550

26 Dianne Dabrowski $500 $50 $550

27 Catherine Glew $500 $50 $550

28 Ashleigh Schintler $500 $50 $550

29 Helen Chong-Gum $500 $50 $550

30 Bridget Kaitler $500 $50 $550

31 Renee Gloury $500 $50 $550

32 Jade Shaw $500 $50 $550

33 Phyleace Greenaway $500 $50 $550

34 Tyson Carroll $500 $50 $550

35 Tarryn Adderley $500 $50 $550

36 Kate Andrews $500 $50 $550

37 Luke Porter $500 $50 $550

38 Leo Korkoneas $500 $50 $550

39 Kristy Good $500 $50 $550

40 Rahma Ibrahim $500 $50 $550

TOTAL $19,500 $1,950 $21,450

Grants provided by Council


Freedom of InformationIn accordance with the Freedom ofInformation Act 1982, Act No.9589/1982, Section 65AA Report byCouncil, the following information issupplied for the period 1 July 2001 to30 June 2002.

1. The number of requests made toHume City Council regardingFreedom of Information: 25

2. The number of occasions that anapplicant was not entitled to fullaccess to a document pursuant toa request: 2

The provision of the informationunder which the applicant wasentitled to the information waspursuant to section 27(1)(e)

3. The number of applications for areview of a decision: 1

The name of the officer whomade the decision: GeoffFerguson.

The name and designation of theofficer who conducted the reviewand decision: Darrell Treloar, ChiefExecutive Officer - Access in full.

4. Name and designation of anofficer with authority to make adecision in relation to a request:Geoff Ferguson, CorporateSupport Coordinator, CorporateSupport, Phone 9205 2241.

5. Council received no requestsregarding section 64(e) and 64(g)inclusively and 64(I) and 64(j) ofthe Freedom of Information Act1982.

Whistleblowers Protection ActIn accordance with the WhistleblowersProtection Act 2001, Act No.36/2001, Section 105 Reports bycouncils in relation to disclosuresrelating to officers and employees ofcouncils, the following information issupplied for the period 1 January2002 to 30 June 2002:

1. The current proceduresestablished by the public bodyunder Part 6: Procedures wereadopted by Council on 10December 2001 and are availablefor inspection by the public atCouncil offices during normalbusiness hours free of charge.

2. The number and types ofdisclosures made to the publicbody during the year: Nil

3. The number of disclosuresreferred during the year by thepublic body to the Ombudsmanfor determination as to whetherthey are public interestdisclosures: Nil

4. The number and types ofdisclosed matters referred to thepublic body during the year by theOmbudsman: Nil

5. The number and types ofdisclosed matters referred duringthe year by the public body to theOmbudsman to investigate: Nil

6. The number and types ofinvestigations of disclosedmatters taken over by theOmbudsman from the public bodyduring the year: Nil

7. The number of requests madeunder section 74 during the yearto the Ombudsman to investigatedisclosed matters: Nil

8. The number and types ofdisclosed matters that the publicbody has declined to investigateduring the year: Nil

9. The number and types ofdisclosed matters that weresubstantiated on investigation andthe action taken on completion ofthe investigation: Nil

10. Any recommendations of theOmbudsman under this Act thatrelate to the public body: Nil.

Supplementary Information


Examples

• A public officer takes a bribe orreceives a payment other than hisor her wages or salary in exchangefor the discharge of a public duty.

• A public officer favoursunmeritorious applications for jobsor permits by friends and relatives.

• A public officer sells confidentialinformation.

4.3 Detrimental actionThe Act makes it an offence for aperson to take detrimental actionagainst a person in reprisal for aprotected disclosure. Detrimentalaction includes:

• Action causing injury, loss ordamage;

• Intimidation or harassment; and

• Discrimination, disadvantage oradverse treatment in relation to aperson's employment, career,profession, trade or business,including the taking ofdisciplinary action.

Examples

• A public body refuses adeserved promotion of a personwho makes a disclosure.

• A public body demotes,transfers, isolates in theworkplace or changes the dutiesof a whistleblower due to themaking of a disclosure.

• A person threatens, abuses orcarries out other forms ofharassment directly or indirectlyagainst the whistleblower, his orher family or friends.

• A public body discriminatesagainst the whistleblower or hisor her family and associates insubsequent applications forjobs, permits or tenders.

5. The reporting system

5.1 Contact persons within Hume City Council

Disclosures of improper conductor detrimental action by Hume CityCouncil or its employees, may bemade to the following officers:

• The protected disclosurecoordinator [Mr Wayne Harvey,Director Corporate Services,Sunbury, telephone 03 9205 2220];

• A protected disclosure officer[Mr Gavan O'Keefe, ManagerCorporate & Customer Service,Broadmeadows, telephone 039205 2240];

• All correspondence, phone callsand emails from internal orexternal whistleblowers will bereferred to the protecteddisclosure coordinator.

Where a person is contemplatingmaking a disclosure and isconcerned about approachingthe protected disclosurecoordinator or a protecteddisclosure officer in theworkplace, he or she can callthe relevant officer and request ameeting in a discreet locationaway from the workplace.

5.2 Alternative contact personsA disclosure about improperconduct or detrimental action byHume City Council or itsemployees, may also be madedirectly to the Ombudsman:

The Ombudsman VictoriaLevel 22,459 Collins StreetMelbourne Victoria 3000(DX 210174)Internet:www.ombudsman.vic.gov.auEmail:[email protected]

Tel: (03) 9613 6222

Toll Free: 1800 806 314

Ombudsman: Dr Barry Perry Tel: (03) 9613 6202

The following table sets out wheredisclosures about persons otherthan employees of Hume CityCouncil should be made:

Person who is the subject of Person/body to whom the the disclosure disclosure must be made

Employee of a public body That public body or the Ombudsman

Member of Parliament Speaker of the Legislative Assembly(Legislative Assembly)

Member of Parliament President of the Legislative Council(Legislative Council)

Councillor The Ombudsman

Chief Commissioner of Police The Ombudsman or Deputy Ombudsman

Member of the police force The Ombudsman, Deputy Ombudsman or Chief Commissioner of Police

Whistleblowers Protection Act 2001


7. Confidentiality

The Hume City Council will take allreasonable steps to protect theidentity of the whistleblower.Maintaining confidentiality is crucialin ensuring reprisals are not madeagainst a whistleblower.

The Act requires any person whoreceives information due to thehandling or investigation of aprotected disclosure, not todisclose that information except incertain limited circumstances.Disclosure of information in breachof section 22 constitutes anoffence that is punishable by amaximum fine of 60 penalty units($6000) or six monthsimprisonment or both.

The circumstances in which aperson may disclose informationobtained about a protecteddisclosure include:

• Where exercising the functionsof the public body under the Act;

• When making a report orrecommendation under the Act;

• When publishing statistics in theannual report of a public body;and

• In criminal proceedings forcertain offences in the Act.

However, the Act prohibits theinclusion of particulars in anyreport or recommendation that islikely to lead to the identification ofthe whistleblower. The Act alsoprohibits the identification of theperson who is the subject of thedisclosure in any particularsincluded in an annual report.

The Hume City Council will ensureall files, whether paper orelectronic, are kept in a secureroom and can only be accessed bythe protected disclosurecoordinator, protected disclosureofficer, the investigator or welfaremanager (in relation to welfarematters). All printed material willbe kept in files that are clearlymarked as a WhistleblowerProtection Act matter, and warn ofthe criminal penalties that apply toany unauthorised divulginginformation concerning a protecteddisclosure. All electronic files willbe produced and stored on astand-alone computer and be givenpassword protection. Backup fileswill be kept on floppy disc. Allmaterials relevant to aninvestigation, such as tapes frominterviews, will also be storedsecurely with the whistleblowerfiles.

The Hume City Council will notemail documents relevant to awhistleblower matter and willensure all phone calls andmeetings are conducted in private.

8. Collating and publishing statistics

The protected disclosurecoordinator will establish a secureregister (attachment 1) to recordthe information required to bepublished in the annual report, andto generally keep account of thestatus of whistleblowerdisclosures. The register will beconfidential and will not record anyinformation that may identify thewhistleblower.

The register will contain thefollowing information:

• The number and types ofdisclosures made to publicbodies during the year;

• The number of disclosuresreferred to the Ombudsman fordetermination as to whether theyare public interest disclosures;

• The number and types ofdisclosed matters referred to thepublic body by the Ombudsmanfor investigation;

• The number and types ofdisclosures referred by thepublic body to the Ombudsmanfor investigation;

• The number and types ofinvestigations taken over fromthe public body by theOmbudsman;

• The number of requests madeby a whistleblower to theOmbudsman to take over aninvestigation by the public body;

• The number and types ofdisclosed matters that the publicbody has declined to investigate;

• The number and types ofdisclosed matters that weresubstantiated upon investigationand the action taken on completionof the investigation; and

• Any recommendations made bythe Ombudsman that relates tothe public body.



9.5 Flowchart

The flowchart below represents the assessment and referral process. WB stands for the whistleblower (or personwho makes the disclosure).

Ombudsman Disclosure made Public Body

Has the disclosure been madeunder Part 2 of the Act? No

Is the disclosure a publicinterest disclosure?

(Make determination inreasonable time)

No Yes

Notify WB & public bodywhere a referred disclosure.

Give option of makingcomplaint under Ombudsman

Act or PRA

Notify WB &public body

where areferred

disclosure

WB requests disclosure to bedealt with as a complaint

(within 28 days)Investigation

Investigation may be referredto Chief Commisioner of

Police, Auditor General, publicbody or prescribed body

The Act doesnot apply.

Respond asnormal

complaint

Has the disclosure been madeunder Part 2 of the Act?No

Is the disclosure a publicinterest disclosure?

(Make dicision in 45 days fromreciept)

Yes No

Notify WB & referto Ombudsmanwithin 14 days of

decision

Notify WB andadvise of option torequest referral to

Ombudsman.(Within 14 days of

decision)

If WB makes arequest within 28

days, refer toOmbudsmanimmediately



• The investigator must beimpartial in assessing thecredibility of the whistleblowersand any witnesses. Whereappropriate, conclusions as tocredibility should be included inthe investigation report.

10.5 Conduct of the investigationThe investigator will makecontemporaneous notes of alldiscussions and phone calls, andall interviews with witnesses will betaped. All information gathered inan investigation will be storedsecurely. Interviews will beconducted in private and theinvestigator will take all reasonablesteps to protect the identity of thewhistleblower. Where disclosure ofthe identity of the whistleblowercannot be avoided, due to thenature of the allegations, theinvestigator will warn thewhistleblower and his or herwelfare manager of this probability.

It is in the discretion of theinvestigator to allow any witness tohave legal or other representationor support during an interview. If awitness has a special need for legalrepresentation or support,permission should be granted.

10.6 Referral of an investigation to the Ombudsman

The protected disclosurecoordinator will make a decisionregarding the referral of aninvestigation to the Ombudsmanwhere, on the advice of theinvestigator:

• The investigation is beingobstructed by, for example, thenon-cooperation of keywitnesses; or

• The investigation has revealedconduct that may constitute acriminal offence.

10.7 Reporting requirementsThe protected disclosurecoordinator will ensure thewhistleblower is kept regularlyinformed concerning the handlingof a protected disclosure and aninvestigation.

The protected disclosurecoordinator will report to theOmbudsman about the progress ofan investigation.

Where the Ombudsman or thewhistleblower requests informationabout the progress of aninvestigation, that information willbe provided within 28 days of thedate of the request.

10.8 Model Reporting System ForHume City Council

Cheif Executive Officer

Protected disclosurecoordinator

Investigator Welfare Manager

Protected disclosure officer



All employees will be advised that itis an offence for a person to takedetrimental action in reprisal for aprotected disclosure. Themaximum penalty is a fine of 240penalty units ($24,000)or twoyears imprisonment or both. Thetaking of detrimental action inbreach of this provision can alsobe grounds for making a disclosureunder the Act and can result in aninvestigation.

Detrimental action includes:

• Causing injury, loss or damage;

• Intimidation or harassment; and

• Discrimination, disadvantage oradverse treatment in relation to aperson's employment, career,profession, trade or business(including the taking ofdisciplinary action).

13.2 Keeping the whistleblower informed

The protected disclosurecoordinator will ensure thewhistleblower is kept informed ofaction taken in relation to his or herdisclosure, and the time framesthat apply. The whistleblower willbe informed of the objectives of aninvestigation, the findings of aninvestigation, and the steps takenby the Hume City Council toaddress any improper conduct thathas been found to have occurred.The whistleblower will be givenreasons for decisions made by theHume City Council in relation to aprotected disclosure. Allcommunication with thewhistleblower will be in plainEnglish.

13.3 Occurrence of detrimental action

If a whistleblower reports anincident of harassment,discrimination or adverse treatmentthat would amount to detrimentalaction taken in reprisal for themaking of the disclosure, thewelfare manager will:

• Record details of the incident;

• Advise the whistleblower of hisor her rights under the Act; and

• Advise the protected disclosurecoordinator or chief executiveofficer of the detrimental action.

The taking of detrimental action inreprisal for the making of adisclosure can be an offenceagainst the Act as well as groundsfor making a further disclosure.Where such detrimental action isreported, the protected disclosurecoordinator will assess the reportas a new disclosure under the Act.Where the protected disclosurecoordinator is satisfied that thedisclosure is a public interestdisclosure, he or she will refer it tothe Ombudsman. If theOmbudsman subsequentlydetermines the matter to be apublic interest disclosure, theOmbudsman may investigate thematter or refer it to another bodyfor investigation as outlined in the Act.

13.4 Whistleblowers implicated in improper conduct

Where a person who makes adisclosure is implicated inmisconduct, the Hume City Councilwill handle the disclosure andprotect the whistleblower fromreprisals in accordance with the Act,the Ombudsman's guidelines andthese procedures. The Hume CityCouncil acknowledges that the actof whistleblowing should not shieldwhistleblowers from the reasonableconsequences flowing from anyinvolvement in improper conduct.Section 17 of the Act specificallyprovides that a person 's liability forhis or her own conduct is notaffected by the person's disclosureof that conduct under the Act.However, in some circumstances,an admission may be a mitigatingfactor when considering disciplinaryor other action.

The chief executive officer will makethe final decision on the advice of theprotected disclosure coordinator as towhether disciplinary or other actionwill be taken against a whistleblower.Where disciplinary or other actionrelates to conduct that is the subjectof the whistleblower's disclosure, thedisciplinary or other action will onlybe taken after the disclosed matterhas been appropriately dealt with.

In all cases where disciplinary orother action is being contemplated,the chief executive officer must besatisfied that it has been clearlydemonstrated that:

• The intention to proceed withdisciplinary action is notcausally connected to themaking of the disclosure (asopposed to the content of thedisclosure or other availableinformation);



16. Review

These procedures will be reviewedannually to ensure they meet theobjectives of the Act and accordwith the Ombudsman 's guidelines.

Attachment 1 - Register

The register below recordsinformation about disclosuresmade to Hume City Council thathave been determined to beprotected disclosures.

Date disclosure received File A File B File C File D File E

Type of disclosure

Is disclosure a public interest disclosure?

Date above determination made

Date WB* informed of determination

Date disclosure referred to Ombudsman

Determination made by Ombudsman

Was the investigation referred back to the Ombudsman?

Did the Ombudsman take over the investigation?

Did WB request the Ombudsman to take over the investigation?

Findings of the public body

Recommendations made by the Ombudsman

Date reporting requirements satisfied

*WB refers to the whistleblower



Table of Contents

FINANCIAL REPORT

Financial StatementsStatement of Financial PerformanceStatement of Financial PositionStatement of Changes in EquityStatement of Cash Flows

Notes to Financial StatementsNote 1 Summary of Significant Accounting Policies

Operating Statement

Note 2 Functions/Activities of the CouncilNote 3 Rate RevenueNote 4 (a) Summary of Grants, Contributions, Subsidies and ReimbursementsNote 4 (b) Conditions over Grants, Contributions, Subsidies and ReimbursementsNote 5 User Charges RevenuesNote 6 Interest RevenueNote 7 Other RevenuesNote 8 Contributed AssetsNote 9 Employee CostsNote 10 Materials and ContractsNote 11 Depreciation & AmortisationNote 12 Borrowing Costs ExpenseNote 13 Other ExpensesNote 14 Correction of fundamental errorNote 15 Net Result from Disposal of AssetsNote 16 Operating Leases Note 17 General RevaluationNote 18 Related Party Transactions

Statement of Financial Position

Note 19 Cash AssetsNote 20 ReceivablesNote 21 Other Financial AssetsNote 22 Other AssetsNote 23 PayablesNote 24 ProvisionsNote 25 Interest Bearing LiabilitiesNote 26 Other DepositsNote 27 Property, Infrastructure, Plant and EquipmentNote 28 Contingent LiabilitiesNote 29 Financial InstrumentsNote 30 Commitments for Capital and Other ExpenditureNote 31 Financing Facilities

Statement of Changes in Equity

Note 32 Reserves

Statement of Cash Flows

Note 33 Reconciliation of increase in net assets resulting from operations to net cash outflow from operating activities

Superannuation

Note 34 Superannuation

Ratios

Note 35 Financial Ratios

Note 36 Subsequent events

Note 37 Comparison actual to budget results

Certification of the Financial Report

Financial Statements


STATEMENT OF FINANCIAL POSITION As At 30 June 2002

NOTES 2001/2002 2000/2001$'000 $'000

CURRENT ASSETS

Cash Assets 19 8,571 7,357 Receivables 20 9,421 7,123 Other 22 1,410 892

Total current assets 19,402 15,372

CURRENT LIABILITIES

Bank Overdraft 25 2,792 2,482 Payables 23 5,412 3,700 Provisions 24 3,280 2,116 Interest Bearing Liabilities 25 1,509 4,001

Total Current Liabilities 12,992 12,298

NET CURRENT ASSETS 6,409 3,074

NON CURRENT ASSETS

Receivables 20 412 800 Investments in Associates 21 1,516 1,522 Property, Infrastructure, Plant and Equipment 27 673,429 589,181

Total Non Current Assets 675,357 591,503

NON CURRENT LIABILITIES

Provisions 24 9,267 9,579 Interest Bearing Liabilities 25 17,734 19,243 Other Deposits 26 912 974

Total Non Current Liabilities 27,913 29,795

NET NON CURRENT ASSETS 647,444 561,707

NET ASSETS 653,854 564,781

REPRESENTED BY

Accumulated Surplus 523,363 507,191 Reserves 32 130,490 57,591

TOTAL RATEPAYERS EQUITY 653,854 564,781

Contingent Liabilities 28Commitments for capital and other expenditure 30

The above Statement of Financial Position should be read in conjunction with the accompanying notes.



STATEMENT OF CASH FLOWS For The Year Ended 30 June 2002

NOTES 2001/2002 2001/2002 2000/2001 2000/2001Inflows Inflows Inflows Inflows

(Outflows) (Outflows) (Outflows) (Outflows)Actual Budget Actual Budget$'000 $'000 $'000 $'000

CASH FLOWS FROM OPERATING ACTIVITIES

PaymentsEmployee Costs (30,476) (31,350) (27,640) (27,973) Materials and Contracts (inclusive of GST) (33,695) (32,501) (29,485) (27,964) Interest (1,553) (1,658) (1,918) (1,859) Other Expenses (6,282) (5,414) (5,898) (4,622)

(72,006) (70,924) (64,941) (62,418) ReceiptsGeneral Rates 40,721 40,800 36,584 36,309 Grants (Operational) 17,331 15,520 13,761 12,030 Grants (Capital) 2,756 3,127 108 256 User Charges (inclusive of GST) 17,067 19,396 18,839 19,484 Interest 683 560 445 383 Contributions/Donations (inclusive of GST) 1,420 1,252 896 1,461 Other Revenue (inclusive of GST) 414 195 1,606 1,059 Net GST refund 1,750 1,750 979 979

82,144 82,600 73,219 71,961

Net Cash Inflow from Operating activities 33 10,138 11,676 8,278 9,543

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for:Roads, Streets and Bridges (299) 0 (400) (1,001) Buildings (3,318) (6,624) (787) (2,108) Land Improvements 5 (76) (275) (434) Plant (2,308) (2,577) (1,948) (2,856) Furniture & Equipment (453) (442) (749) (701) Carparks (55) - - -

(6,428) (9,719) (4,159) (7,101) Proceeds from:Sale of Property, Plant & Equipment 1,181 995 1,523 1,553

1,181 995 1,523 1,553

Net Cash Outflow from Investing Activities (5,247) (8,724) (2,637) (5,548)

CASH FLOWS FROM FINANCIAL ACTIVITIESRepayment of Borrowings (3,986) (3,991) (3,690) (3,690)

Net Cash Outflow from Financing Activities (3,986) (3,991) (3,690) (3,690)

Net Increase (Decrease) in Cash Held 904 (1,039) 1,951 306

Cash at the Beginning of the Year 4,875 4,875 2,924 2,924

CASH AT THE END OF THE FINANCIAL YEAR 19 5,779 3,836 4,875 3,230

Financing Arrangements 31

The above Statement of Cash Flows should be read in conjunction with the accompanying notes.



NOTES TO THE FINANCIAL STATEMENTS for the year ending 30 June 2001

Note 1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Cont.)

(e) Revaluation of Non-Current Assets

LAND UNDER ROADS

(f) Capitalisation of Non-Current Assets

$LandBuildingsFurniture and EquipmentPlant and EquipmentRoads, Streets and BridgesHeritage and CultureCar ParksDrainage Works

(g) Depreciation of Non-Current Assets

Rate%

Land NilBuildings 2Furniture and EquipmentPlant and Equipment 10Road Surface 4Road Base, Footpaths, Kerb & Channel 1.33Heritage and Culture NilCar Parks 2Bridges and Drainage Works 1

-

Various50 years

100 years

-50 years

2002

10,000

2001

10,000

50 years

10,00010,000

All non-current assets having a limited useful life are systematically depreciated over that useful life to Council in a way which reflects the utilisation ofthe service potential of the asset. Depreciation of all non-current assets is recognised on a straight line method based on each assets depreciableamount and residual life as determined each year.

Various (10 - 33.3)

25 years75 years

Various10 years

1,000

Depreciable Period

Capitalisation Threshold

Depreciable Period

10,00010,000

Where a Non-Current Asset is revalued to its Current Cost less accumulated depreciation, revaluation increments are credited directly to the AssetRevaluation Reserve. Where assets are disposed of during a year any revaluation increment in respect to those assets is transferred from the AssetRevaluation Reserve to Accumulated Surplus. To the extent that a revaluation decrement reverses a revaluation increment previously credited to, andstill included in the balance of the Asset Revaluation Reserve, the decrement is debited directly to that reserve, otherwise the decrement is recognisedas an expense in the Operating Statement.

Recognition thresholds have been set for each class of Non Current Assets as follows (These have been consistently applied from the previous year):

1,000

The Council has elected not to recognise land under roads as an asset in accordance with AAS27A "Amendments to the Transitional Provisions inAAS27".

Land and Building assets were revalued to their market value at the date of each general revaluation of property within the municipality. The date ofthe last general revaluation of rateable land within the municipal district was 1 January 2002, and the revaluation applies from that date.

All other Non-Current Assets, other than receivables and investments, are revalued to their current cost less accumulated depreciation. Revaluationoccurs when the fair value materially differs to the carrying value or upon a cyclical revaluation of not more than 4 years.

Current Cost in relation to an asset, means the lowest cost at which the gross service potential of the asset could currently be obtained in the normalcourse of operations.

100 years50 years

10 years25 years

-75 years

-




Note 1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Cont.)

(o) Employee Entitlements(i) Wages and Salaries

(ii) Recreation and Long Service Leave

(iii) Employee Gratuity Scheme

(iv) Superannuation Liability

(p) Budget Information

(q) Rounding

(r) Allocation between current and non-current

Long Service Leave entitlements are estimated at each reporting date taking into account current rates of pay, oncosts and factors such as experienceof employee departure and years of service. In accordance with AAS 30 Accounting for Employee Entitlements, Long Service Leave entitlementsexpected to be settled later than one year after balance date are measured at the present value of the estimated future cash flows. CommonwealthBond rates are used for discounting future cash flows. The current portion of long service leave represents the likely payments to be made in the nextyear, based on an analysis of prior year payments.

The liability for Recreation Leave, including oncosts and loading, is measured at nominal rates.

Amounts shown in the financial report as budget information have been disclosed for information purposes only. Where necessary, budgetinformation has been recast to comply with current presentation requirements. The budgeted figures have been drawn from Council's budgetapproved at the time the rates and corporate plan were adopted by Council for the 2001-2002 year.

Unless otherwise stated, amounts in the report have been rounded to the nearest thousand dollars.

In the determination of whether an asset or liability is current or non current, consideration is given to the time when each asset or liability is expectedto be realised or paid. The asset or liability is classified as current if it is expected to be turned over within the next twelve months, being the Council'soperational cycle.

A liability for the employee gratuity scheme is recognised, and is measured as the amounts that may be paid in respect of services provided byemployees up to the reporting date. The amount is recognised as a non current liability in the statement of financial position and have been frozensince amalgamation, December 1994.

In accordance with statutory requirements, the Council makes employer superannuation contributions in respect of its employees to the LocalAuthorities Superannuation Board (LASB) superannuation fund, being either the defined benefits fund or the accumulation fund (known as LASPLAN)depending on the employee’s classification by the LASB. ( Note 15)

Employee entitlements to wages and salaries, together with associated oncosts, are accrued on a pro rata basis and are recognised and measured asthe amount of earned but unpaid wages and salaries at balance date at current pay rates.

A liability for recreation and long service leave is recognised in respect of services provided to the balance date when it is probable that settlement willbe required and the liability is capable of being measured reliably.




Note 2 FUNCTIONS/ACTIVITIES OF THE COUNCIL (CONT'D)

(c) The activities of Council reported on in Note 2(a) are categorised into the following broad functions:

CIVIC LEADERSHIPWe will provide high quality democratic representation to all constituents.Priorities: Advocacy, Communication and Community empowerment.

EMPLOYMENT & ECONOMIC DEVELOPMENTWe will foster economic development for the benefit of the whole community.Priorities: Employment opportunities, Local business and Attract investment.

RESIDENTIAL SERVICESWe will deliver a high standard of infrastructure and physical services that will enhance residential amenity.Priorities: Local roads and footpaths and Waste management and recycling.

COMMUNITY SERVICESWe will provide and facilitate the delivery of human services which contribute to the quality of life for all residents.Priorities: High quality services.

PLANNING & ENVIRONMENTWe will support high quality, sustainable, safe living environments.Priorities: Planning, Residential development, Environmental sustainability.

FINANCE & QUALITYWe will provide value and accountability in service delivery.Priorities: Customer service, Business excellence, Sound financial planning, Information technology and grants.

Note 3 RATE REVENUE2001/2002 2000/2001

$'000 $'000

Residential 26,754 23,963Rural 2,056 1,921Industrial/Commercial 8,085 7,333

36,895 33,217

Rates in lieu 4,149 3,840Other 203 201

41,248 37,257





Note 4 (a) SUMMARY OF GRANTS, CONTRIBUTIONS, SUBSIDIES AND REIMBURSEMENTS (Cont.)

2001/2002 2000/2001$'000 $'000

FINANCE & QUALITYGrants Corporate Services 6,066 5,291

6,066 5,291

Total Grants, Contributions, Donations & Reimbursements 21,379 14,765

Grants & Reimbursements 20,088 13,869Contributions & Donations 1,291 896

21,379 14,765

Recurrent 18,622 14,657Non-recurrent 2,756 108

21,379 14,765

Note 4 (b) CONDITIONS OVER GRANTS, CONTRIBUTIONS, SUBSIDIES AND REIMBURSEMENTS

Grants or contributions which were recognised as revenues during the period and whichwere obtained on the condition that they be expanded in a manner specified by the grantorbut not yet to be expended in that manner at the reporting date were:

2001/2002 2000/2001$'000 $'000

CIVIC LEADERSHIP

Family & Community Services 167 168

Grants recognised as revenues in a previous period which were expended duringthe current reporting period in the manner specified by the grantor, were:

CIVIC LEADERSHIP 168 294RESIDENTIAL SERVICES - 76

168 370

Net increase (decrease) in restricted assets resulting from grants revenues for the reporting period (1) (202)



2001/2002 2000/2001$'000 $'000

Note 10 MATERIALS AND CONTRACTS

Materials 11,042 8,318Fleet and Lease Expenses 2,863 2,698Building & Utility Expenses 2,896 2,991Contractors & Consultants 14,791 12,577

31,591 26,585

Note 11 DEPRECIATION & AMORTISATION

DepreciationBuildings 2,193 2,032Plant and Equipment 1,046 1,013Furniture and Office Equipment 601 635Roads, Streets and Bridges 8,047 7,734Drainage Works 1,094 984Car Parks 240 239

13,222 12,635AmortisationPlant and Equipment 15 15

13,236 12,650

Note 12 BORROWING COSTS EXPENSE

Borrowings 1,543 1,842Overdrafts 10 76

1,553 1,918

Note 13 OTHER EXPENSES

Internal Audit Services 29 40External Audit Services 53 45Civic 207 350Other 1,141 1,850FBT 177 178Cash collection/Banking/Finance 1,178 972Regional Library 932 886Insurances 817 720Levies 1,686 1,240Tip Rehabilitation Expense - 1,168

6,219 7,450




Note 14 CORRECTION OF FUNDAMENTAL ERRORS (Cont.)

(b) Pro forma Statement of Financial Position2001/2002 2000/2001

$’000 $’000restated restated

(1) NON CURRENT ASSETS

Property, Plant & Equipment 673,429 589,181 Restatement of land and drainage assets - (2,059) Restatement of land and building assets - 5,335

673,429 592,457

(2) Impact of above restatement on:Total Non current assets 675,357 594,779

NET ASSETS 653,854 568,058

(3) Total Ratepayers EquityAccumulated Surplus 523,364 507,191Restatement of land and drainage assets - (2,059) Restatement of land and buildings assets - 5,335Restatement of asset revaluation reserve - (7,941)

523,364 502,526

Reserves 130,490 57,591 Restatement of Asset Revaluation Reserve - 7,941

130,490 65,532

TOTAL RATEPAYERS EQUITY 653,854 568,058

(c) Statement of Changes in Equity

AssetAccumulated Revaluation Other

Surplus Reserve Reserves Total2001/2002 2001/2002 2001/2002 2001/2002

$'000 $'000 $'000 $'000restated restated restated restated

Balance at the beginning of the financial year 502,526 61,075 4,457 568,058

Net result for the reporting period 19,722 - - 19,722

Revaluation of Non Current Assets - 66,075 - 66,075

Transfers to reserves (4,683) - 4,683 -

Transfers from reserves 5,799 - (5,799) -

Balance at the end of the financial year 523,364 127,150 3,341 653,855




Note 18 RELATED PARTY TRANSACTIONS (i) Names of persons holding the position of a Responsible Person at the Hume City Council during the reporting are:

Councillors Drew Jessop Jack Ogilvie Kevin SheahanGary Jungwirth Ann Potter Burhan YigitDorothy White Mohamad Abbouche

Chief Executive Officer Darrell Treloar

(ii) Remuneration of Responsible Persons in bands of $10,000

2001/2002 2000/2001No's No's

Income range:$10,000 - $19,999 6 7$20,000 - $29,999 1 1$30,000 - $39,999 1 - $200,000 - $209,999 - 1 $210,000 - $219,999 1 -

(iii) Remuneration of Senior Officers in bands of $10,000

2001/2002 2000/2001No's No's

Income range:$80,000 - $89,999 2 3$90,000 - $99,999 3 7$100,000 - $109,999 3 - $120,000 - $129,999 - 1$130,000 - $139,999 1 2$140,000 - $149,999 3 1

(vi) Other TransactionsThere are no other related party transactions to report.

(v) No loans have been made, guaranteed or secured by the Council to a Responsible Person of the Council during thereporting period.

Remuneration is defined in Section 3(1) of the Local Government Act, 1989 and Local Government Regulations, 2001.Remuneration for the reporting period for Senior Officers, amounted to $1.537M (2000/2001 $1.665M)

Remuneration for the reporting period for Responsible Persons above, amounted to $363,890 (2000/2001 $324,039)

(iv) No retirement benefits have been paid by the Council in connection with the retirement of Responsible Persons of thecouncil.




Note 20 RECEIVABLES (Cont.) 2001/2002 2000/2001$’000 $’000

Other Debtors are amounts due to Council for the provision of other services comprising mainly;

General Works & Services 1,684 765Special Charges 432 537Vic Roads 375 348Leisure Services 294 209Fire Hazards 41 36Tip Charges 1,146 649Building 264 204Advances to Community Groups 15 25Realty Debtors - 45Other 783 762

5,034 3,580

Non-Current Debtors are those specific to Separate Rate, Special Charge and Private Street Schemes.

Note 21 INVESTMENTS IN ASSOCIATES

Non CurrentHume Moonee Valley Regional Library 1,516 1,522

1,516 1,522

BackgroundThe investment in the library is based on unaudited accounts as at 30 June 2002.Council has an equity interest in the Hume Moonee Valley Library Corporation. The entity provides library services to Hume and Moonee Valley residents. Council's ownership share is 33%.

Movement in carrying value of specific investmentCarrying value of investment at start of year 1,522 1,564 Share of profit/loss for the year (6) (42) Share of asset revaluation - -Distributions received - -Carrying value of investment at end of year 1,516 1,522

Council's share of expenditure commitmentsOperating commitments - -Capital commitments 4 1

4 1

Council's share of contingent liabilities - -

Note 22 OTHER ASSETS

CurrentPrepayments 196 343Stock 19 19Accrued Income 1,195 530

1,410 892

Note 23 PAYABLES

CurrentCreditors 5,249 3,491Accrued other 163 209

5,412 3,700

No interest is charged on outstanding other debtors, however, debt collection costs are passed on to outstanding debtors. Themaximum credit risk exposure of Council at the reporting date is the carrying amount of financial assets, net of any provisions fordoubtful debts.




Note 27 PROPERTY, INFRASTRUCTURE, PLANT AND EQUIPMENT

(a) Balances 2001/2002 2000/2001$’000 $’000

Land (i)At Cost - 798At Valuation - ( as at 1/1/2000 ) - 159,608At Valuation - ( as at 30/6/2001 ) - 11,263At Valuation - ( as at 1/1/2002 ) 233,092 - At Valuation - ( as at 30/6/2002 ) 6,486 -

239,578 171,669Buildings (i)At Cost 806 4,002Accumulated Depreciation - (21) At Valuation - ( as at 1/1/2000 ) - 59,895Accumulated Depreciation - (3,005) At Valuation - ( as at 1/1/2002 ) 67,916 - Accumulated Depreciation (1,151) - At Valuation - ( as at 30/6/2002 ) 279 -

67,850 60,871Plant and Equipment (ii)At Cost 5,393 3,710Accumulated Depreciation (579) (228) At Valuation - ( as at 1/1/2000 ) 3,510 4,227Accumulated Depreciation (1,230) (965)

7,094 6,744Roads, Street and Bridges (iii)At Cost 1,106 947Accumulated Depreciation (42) (15) At Valuation - ( as at 1/1/2000 ) 380,599 380,599At Valuation - ( as at 30/6/2001 ) 16,012 16,012Accumulated Depreciation (166,103) (158,082) At Valuation - ( as at 30/6/2002 ) 12,028 -

243,600 239,460Furniture and Equipment (iv)At Cost 2,057 1,363Accumulated Depreciation (453) (148) At Valuation - ( as at 1/1/2000 ) 2,142 2,147Accumulated Depreciation (1,089) (794)

2,657 2,567Heritage and Cultral (iv)At Valuation - ( as at 1/1/2000 ) 203 203Accumulated Depreciation - -

203 203Car Parks (iii)At Cost 153 93Accumulated Depreciation (3) (1) At Valuation - ( as at 1/1/2000 ) 5,391 5,391Accumulated Depreciation (595) (356)

4,947 5,127Drainage Works (iii)At Valuation - ( as at 1/1/2000 ) 123,152 123,879At Valuation - ( as at 30/6/2001 ) 3,928 3,928At Valuation - ( as at 30/6/2002 ) 4,374 - Accumulated Depreciation (26,913) (25,819)

104,541 101,988

Works in Progress - at cost 2,958 551

Total Property, Infrastructure, Plant and Equipment 673,429 589,181

(i) Council Valuations as at 1 January 2000 were conducted by Leon Roche A.V.L.E. Valuer and are based on market value. Council Valuations as at 30 June 2001 were conducted by Hayley Drummond A.V. L.E. Valuer and are based on market value. Independent Valuations as at 1 January 2002 were conducted by Leon Roche A.V.L.E. Valuer and are based on market value. Council Valuations as at 30 June 2002 were conducted by Hayley Drummond A.V. L.E. Valuer and are based on market value.(ii) Council Valuations as at 1 January 2000 were conducted by D. Eaton Professional Civil Engineer on the basis of current market value.(iii) Council Valuations as at 1 January 2000 by Sunil Bhalla, a Professional Civil Engineer on the basis of written down replacement cost. Council Valuations as at 1 June 2001 by Sunil Bhalla, a Professional Civil Engineer on the basis of written down replacement cost. Council Valuations as at 30 June 2002 by Llewellyn Duncan, Dip CE, Grad Dip Land Data Management on the basis of written down replacement cost.(iv) Council Valuations as at 1 January 2000 were carried out by A. Carmichael MB(Professional Accounting) on the basis of fair market value for existing use.




Note 27 PROPERTY, INFRASTRUCTURE, PLANT AND EQUIPMENT (Cont.)2001/2002 2000/2001

$’000 $’000Car ParksOpening Written Down Value 5,127 5,351Additions 60 51Disposals - (36) Depreciation (240) (239) Closing Written Down Value 4,947 5,127

Drainage WorksOpening Written Down Value 101,988 99,044Contributed Assets 4,374 3,927Additions - - Disposals (727) - Depreciation (1,094) (983) Closing Written Down Value 104,541 101,988

Works in Progress - at cost 2,958 551

Total Property, Infrastructure, Plant and Equipment 673,429 589,181

(c) Summary of Works in Progress

Works In Progress is carried at cost and includes relevant overheads and consists of:

2001/02Opening Expenditure Capitalised Operating ClosingBalance during year expenditure Expenditure Balance$’000 $’000 $’000 $’000 $’000

Land Improvement 16 1,911 - 1,916 11Buildings 146 3,529 858 212 2,606Plant and Equipment - 2,331 2,308 23 - Roads, Streets and Bridges 201 4,243 159 3,944 341Furniture and Equipment 182 576 477 281 - Carparks 5 97 60 42 -

551 12,687 3,862 6,418 2,958

Note 28 CONTINGENT LIABILITIES

As at 30 June 2002 current Public Liability claims excess which are considered to have a financial exposure for council amount to $217,500, (2000/2001,$172,500).

Council is in dispute with Moreland City Council over the interpretation of the amalgamation agreement concerning discounts given to residents of themunicipal district of Moreland City Council at Broadmeadows landfill. Council has sought to terminate these discounts. If Council looses the action, Councilwill be required to continue the discounts at an estimated cost of $50,000 per annum.




Note 30 COMMITMENTS FOR CAPITAL AND OTHER EXPENDITURE

2001/2002 2000/2001$’000 $’000

At the reporting date, the Hume City Council had entered into contracts for the following Capital and Other Expenditure

Buildings 12,377 60Waste Collection 2,098 1,634Parks and Reserve Development 2 1,660Road Construction and Development 723 460Other 1,293 332

16,493 4,146These expenditures are due for payment:

Not later than one year 16,323 3,226Later than one year and not later than two years 170 860More than two years - 60

16,493 4,146

Note 31 FINANCING FACILITIES

Net Facilities Available 4,540 4,540Facility used - (In Funds) (1,570) (649)

Represented by:Overdraft balance (2,792) (2,482) Unpresented cheques 2,744 2,675Offset Bank accounts 1,618 455

1,570 649

Note 32 RESERVES

Movements and Balances

Asset Revaluation Reserve (ARR) Balance Increments Decrements Adjustments Balance1/07/2001 30/06/2002

$’000 $’000 $’000 $’000 $’000Land (1) 53,849 58,140 - - 111,989Buildings (1) 5,811 7,935 - - 13,745Plant and Equipment 285 - - - 285Roads, Streets and Bridges (2) (6,931) - - 6,931 - Furniture and Equipment (2) (50) - - 50 - Car Parks 1,130 - - - 1,130Drainage Works (2) (960) - - 960 -

- Sub Total 53,134 66,075 - 7,941 127,149




Note 34 SUPERANNUATION : Local Authorities Fund

Council makes employer superannuation contributions in respect of its employees to the Local Authorities Superannuation Fund (the Fund). The Fundhas two categories of membership, each of which is funded differently.

LASPLAN MembersThe Fund's LASPLAN category receives both employer and employee contributions on a progressive basis. Employer contributions are normallybased on a fixed percentage in accordance with the Superannuation Guarantee Legislation (8% in 2001/2002). No further liability accrues to theemployer as the superannuation benefits accruing to employees are represented by their share of the net assets of the Fund.

During 2001/2002 Council's superannuation contributions relating to LASPLAN members was $1.287M ($1.106M in 2000/2001).

Defined Benefits MembersCouncil makes employer contributions to the defined benefits category of the Fund at rates determined by the Fund's Trustee. The rate is currently9.25% of superannuation salary (9.25% in 2000/2001).

During 2001/2002 Council's superannuation contributions relating to that year's defined benefits members' service was $0.869M ($0.941M in2000/2001).

In addition, Council reimburses the fund for the difference between resignation and retrenchment benefits paid to its retrenched employees.Employees also make member contributions to the Fund. As such, assets accumulate in the Fund to meet member benefits, as defined in the TrustDeed, as they accrue.

Council will extinguish its past service liability to the Fund over 5 years.

During 2001/2002 Council paid $16,886, including $2,533 tax, to the Fund to reduce its past service superannuation liability.

Council's past service liability to the Fund as at 30 June 2002, including retrenchment increments, accrued interest and tax is $84,429 ($101,315 at30 June 2001).

Council has an ongoing obligation to share in the future experience of the Fund. Favourable or unfavourable variations may arise should the experienceof the Fund differ from assumptions made by the Fund’s actuary in estimating the Fund’s accrued benefits liability.

The most recent full actuarial review of the Fund was undertaken by the Fund’s actuary, Grant Harslett, FIA, FIAA, of Towers Perrin, as at 30 June2000. The Fund’s liability for accrued benefits was determined by reference to expected future salary levels and by application of a market-based risk-adjusted discount rate and relevant actuarial assumptions. It was determined that the net assets of the Fund, which includes amounts owed byCouncil to the Fund, were more than sufficient to meet the accrued benefits of the Fund’s defined benefit category members.




Note 36 SUBSEQUENT EVENTS

Refinancing of Loans

Dissolution of Regional Library Corporation

Note 37 COMPARISON ACTUAL TO BUDGET RESULTS

ACTUAL BUDGET ACTUAL BUDGET2001/2002 2001/2002 2000/2001 2000/2001

REVENUE $’000 $’000 $’000 $’000

Rates 41,248 40,909 37,257 36,509Grants and reimbursements 20,088 18,647 13,869 12,286Contributions and donations 1,291 1,125 896 1,461User charges 16,506 17,525 17,889 18,019Interest 795 561 634 583

1,181 1,099 1,523 2,612Contributed Assets 22,888 4,500 31,204 9,000Correction of fundamental error 5335 - - -Other 911 - 1338 -

TOTAL REVENUE 110,243 84,366 104,610 80,470

EXPENDITURE

Employee Costs 31,398 32,375 28,599 28,904Materials and Contracts 31,591 30,316 26,585 26,599Depreciation & Amortisation 13,236 13,369 12,650 13,100Borrowing Costs expense 1,553 2,016 1,918 2,162Cost of Assets Sold 1,182 1,099 1,615 2,612Correction of fundamental error 10,000 - - -Other 6225 3,215 7492 2,757

TOTAL EXPENDITURE 95,186 82,390 78,859 76,134

Net result for the period 15,057 1,976 25,751 4,336

Proceeds from disposal of property,

On the 3rd of July 2002, Council refinanced its outstanding loans with the National Australia Bank. The refinancing ofloans was entered into over a 10 year term with interest and principal repayments made on a quarterly basis.

Council at its meeting on the 8th of July 2002, resolved to end its current involvement in the Hume / Moonee ValleyRegional Library Corporation. Council has an equity interest in the corporation which has been valued at $1.516M. It isunderstood that Moonee Valley City Council has also resolved to end this agreement.

It is anticipated that library services will continue as Council will now operate its library services functions directly rather



COMMITMENT 3 : RESIDENTIAL SERVICES

Commitment: We will deliver a high standard of infrastructure and physical services that will enhance residential amenity.

Performance Indicators Reference DifferenceABP

Target ActualFootpaths and Local Roads

* Community Satisfaction Rating in Local Roads and Footpaths. RS1 59 56 (3)

* Community Satisfaction Rating in Traffic Management & Parking Facilities. RS2 58 59 1

* % Compliance of Council facility signage with standard. RS3 100% 100% -

* Number of kilometres of unsealed roads graded per annum. RS4 161.5 km N/A -

* Achievement of annual targets of Graffiti Management Strategy. RS5 100% 100% -

*Total % of reported incidents of dangerous roads or footpaths repaired or made safe within 24 hours of receipt. RS6 80% 100% 20%

Waste Management

* Community Satisfaction Rating for Waste Management. RS7 70 65 (5)

* Domestic waste services provided per week. RS8 45,500 45,585 85

* Number of kilometres swept per annum RS9 9,164 14,984 5,820

* Number of kilometres of footpaths maintained per annum RS10 815 KM N/A N/A

* Number of kilometres of sealed roads maintained per annum RS11 778 KM 775 KM (3 KM)Building Maintenance

* % of achievement of Building Maintenance Program. RS12 100% 125% 25%Stormwater Management

* Completion of scheduled drainage maintenance program. RS13 100% 100% - Local Area Infrastructure Plans

* Number of Bulletins/Articles achieved. RS14 10 10 - Quality Services

* % of Action Requests completed within agreed timeframe. RS15 80% 74% (6%)

COMMITMENT 4 : COMMUNITY SERVICES

Performance Indicators DifferenceABP

Target ActualSocial Justice

* Cultural & Linguistic Diversity Action Plan developed. CS1 Dec-01 Mar-02 (4 months)

* Disability Action Plan reviewed. CS2 Mar-02 May-02 (2 months)

* Housing Strategy & Action Plans developed. CS3 Mar-02 Mar-02 - Delivery of Quality Services

* Community Satisfaction Rating for Health & Human Services. CS4 73 71 (2)

* Community Satisfaction Rating for Recreation Facilities. CS5 66 65 (1)

* Community Satisfaction Rating for Customer Service. CS6 74 70 (4)

2001/2002

The range of services provided by Council will include: The maintenance and upgrading of roads; bridges; footpaths; drains; street lighting; bus shelters; landfills and community facilities; asset management; traffic management; and urban design.

The range of services provided by Council includes: maternal & child health; pre-schools, child care and occasional child care; holiday programs; school crossing supervision; youth services; family services; aged care; respite care; home care; delivered meals.

2001/2002

Commitment: We will provide and facilitate the delivery of human services which contribute to the quality of life for all residents.

Performance Statement


COMMITMENT 6 : FINANCE AND QUALITY

Commitment : We will provide value and accountability in service delivery.

Performance Indicators DifferenceABP

Target ActualFinancial Accountability

* Average rates and charges per assessment. * FQ1 $741.09 $727.37 $13.72

* Average rates and charges per residential assessment.* FQ2 $721.26 $594.60 $126.66

* Average liabilities per assessment.* FQ3 $854.75 $830.63 $24.12

* Operating result prior to capital funding. FQ4 $4,896,000 $11,120,000 $6,224,000

* Average operating expenditure per assessment.* FQ5 $1,405.90 $1,694.21 $288.31

* Average capital expenditure per assessment.* FQ6 $339.28 $257.63 ($81.65)

* % reduction of FBT. FQ7 5% (%0.8) (4%)

* % reduction of lease costs for vehicles. FQ8 10% 7% (3%)

* % of Capital Replacement Program achieved. FQ9 100% 90% (10%)

* Recurrent surplus achieved. FQ10 $5.5M $5.8M $300,000

* % completion of Annual Capital Works Program. FQ11 100% 94% (6%)

* Number of rates notices issued at least two weeks prior to payment due date. FQ12 49,975 49,868 (107)

* % of undisputed invoices paid within 30 days. FQ13 95% 54% (41%)

* % of net spending per head of population. FQ14 $675 $699 $24Information Services

* % increase of community access to Hume website. FQ15 10% N/A -

* % increase in business transaction on line. FQ16Baseline

established2,396

transactions -

* % increase on Year 1 ABEF scores for data implementation and knowledge. FQ17 30% N/A - Grant Opportunities

* $ capital grants received for projects. FQ18 $3M $2.756M ($244,000)Best Value

* % compliance of all Service Level Agreements. FQ19 95% N/A -

* % compliance with Best Value legislation. FQ20 100% 100% - Business Excellence

* % increase in overall performance against ABEF score of Year 1. FQ21 30% N/A - Customer Services

* Community Satisfaction Rating. FQ22 74 70 (4)Staff Development and Human Resources.

* % achieved of staff training plan. FQ23 100% 93% (7%)

* Employee Satisfaction Rating. FQ24 59.45% 67.50% 8.05%Number of work days lost to sickness/absence per EFT employee:

* - Sick leave; and FQ25 6.38 6.5 0.12 days

* - Workers' compensation. FQ26 2.13 1.81 (0.32 days)

The range of services provided by Council will include: financial planning and management; revenue raising; capital works planning; fleet management; provision of services in accordance with Best Value principles; organisational development and improvement.

2001/2002

Performance Statement


SUMMARY OF EXPLANATION OF VARIATIONS

The more significant variations are explained as follows:

ED1

RS12 % Achievement of Building Maintenance Program

CS7 Number of injections administered throughout municipality

CS10 Number of food premises inspections carried out.

PE4 Average Number of days to issue building permits.

PE6 % of gas/dual fuel vehicles in Council's light fleet.

FQ2 Average rates and charges per residential assessment.

FQ7 % reduction of FBT.

FQ11 % completion of Annual Capital Works Program.

FQ24 Employee Satisfaction Rating.Staff survey results were favourable across Council.

Whilst FBT costs for vehicles have reduced, other FBT items increased from the previous year.

Some projects were deferred to 02/03, whilst others were not fully complete in 01/02.

Number of opportunities for job seekers to participate in work experience and/or training programs.

Staff resources during the year did not allow for full coverage of all intended inspections.

The large volume of building permits (exceeding estimates) delayed processing by 5 days on average as a result of growth within the municipality.

The increase in the percentage (of 19%) is due to Council's preference to purchase LPG vehicles in an attempt to reduce greenhouse gas emissions.

The target of $721.26 reflects all rates and charges. As growth of the municipality predominantly resulted from increases in residential values which are below that of commercial / industrial properties, the average per residential assessment is lower.

The increase of 73 has been mainly due to the higher number of projects Council ran in this area - especially with the demise of Ansett Airlines. These projects included the Young Achievers Australia program, Tabcorp Hospitality program and the Community.

The increase of 25% is due to the additional funds spent on reactive maintenance at various buildings.

This target of 22,000 was revised downward during the year as a result of staff shortages.

Performance Statement Notes


Your Feedback WelcomePlease forward your feedback to the address listed below.

No postage stamp is required if posted to the following address:

Executive Officer,

Hume City Council,

Reply Paid 1, PO Box 119,

Broadmeadows VIC 3047


Notes

This Annual Report has been printed on Harvest, an environmentally friendly stock, which is predominantly made from bagasse fibre, a waste product of the sugar industry.



PO Box 119Broadmeadows 3047Telephone: 99220055 22220000wwwwww..hhuummee..vviicc..ggoovv..aauu

Hume City Council



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