2 pwt-training agenda evaluation needs for 13oct 2009

8/3/2019 2 PWT-Training Agenda Evaluation Needs for 13Oct 2009

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PWT PROFESSIONAL TRAINING series

Date: Tuesday 13 October 2009

TRAINING AGENDA

Subject Trainers Duration Comments

A SALES & SERVICE Dimitris Nalbantis Reem Serry

1,5 hrs

1 Job requirements

2 Weekly Report Action

3 New Account/Lost AccountReport

Action

4 Monitoring of Visits

5 Customer Care & ExtraCare

Action

6 Customer satisfactionquestionnaire

Action

7 Customer Care Monitoring

8 Sales Target & Bonus Plan

9 Performance Review

10

Career path

11

Development Plan

B BOILERS Dimitris Nalbantis 1,5 hrs

Refresher course on lowpressure boilers

1 Water balance calculations

2 Energy consumption /savings

C COOLING TOWERS Dimitris Nalbantis 4 hrs

Introductory course

1 Operation and mainequipment

2 Water balance calculations

3 Chemical Treatmentapproach

4 Practical exercise

D SAFETY ISSUES Dimitris Nalbantis Reem Serry

0,5 hrs

1 Safety Instruction No.1

2 Personal ProtectionEquipment


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E COURSE EVALUATION &TRAINING NEEDS

Dimitris Nalbantis 0,5 hrs


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PWT - Training Course Evaluation 13 Oct 09

1. The content of the course was Strongly Agree Strongly disagree

a) Very useful 7 6 5 4 3 2 1

b) Very enjoyable 7 6 5 4 3 2 1

Comment:_____________________________________________________________________________

2. The trainer presented the material Strongly Agree Strongly disagree

in a manner which was easily 7 6 5 4 3 2 1

understood.

Comment:

_____________________________________________________________________________

3. The trainer made the seminar interesting Strongly Agree Strongly disagree

and enjoyable. 7 6 5 4 3 2 1

Comment:

_____________________________________________________________________________

4. The seminar was well organised. Strongly Agree Strongly disagree

7 6 5 4 3 2 1

Comment:

_____________________________________________________________________________

5. The attendance at this seminar should Strongly Agree Strongly disagree

help me to do my job better. 7 6 5 4 3 2 1

Comment:_____________________________________________________________________________

6. The amount of information covered Strongly Agree Strongly disagree

in this workshop was sufficient. 7 6 5 4 3 2 1

Comment:

__________________________________________________________________________

7. The course completely met my Strongly Agree Strongly disagree

a) Objectives for the course 7 6 5 4 3 2 1

b) Expectations of what it would be like 7 6 5 4 3 2 1

Comment:_____________________________________________________________________________

8. I would recommend this course to Strongly Agree Strongly disagree

other employees 7 6 5 4 3 2 1

Comment:

_____________________________________________________________________________

9. The most useful part of the course in order of usefulness (1 most useful3 less useful)

Sales & Service .

BoilersCooling Towers..


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PWT - Training Needs Meeting of 13 Oct 09

Name:

E-mail:

Mobile: ...

Please place your priorities on training needs: 1 (highest)5 (lowest)

Training area Subject Your Priority

Sales Sales (relating, discovering,advocating)

Negotiations

Time Management

Technical BoilersCooling towers

Chilled water systems

Potable water

Swimming pools

Reverse Osmosis

Waste Water

Statistical Process Control

Problem solving

Safety Personal Protective Equipment

Computer Skills Word

ExcelInternet

Other ...

...

PWT Safety equipment Meeting of 13 Oct 09

Please indicate which personal protection equipment (PPE) were received by you and when.

PPE Yes/No When receivedUniform

Safety boots

Safety glasses

Safety hat

Gloves

SignatureDate..

Please indicate what major safety risk(s) you face in your job:.

..

2 pwt-training agenda evaluation needs for 13oct 2009

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