2 know your customer

22
is the process of a business verifying the identity of its clients.

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Page 1: 2 know your customer

is the process of a business

verifying the identity of its clients.

Page 2: 2 know your customer

Here’s what we need…

Near Field Communication, is a short range wireless RFID technology that makes use of interacting electromagnetic radio fields instead of the typical direct radio transmissions used by technologies such as Bluetooth. We will be using ACR122U USB NFC reader from ACS (Card reader provider). This is a plug and play device thus making it convenient to use.

#1 NFC READER

Page 3: 2 know your customer

#2 RFID stands for Radio-Frequency IDentification. The acronym refers to small electronic devices that consist of a small chip. The chip typically is capable of carrying 2,000 bytes of data or less.

Page 4: 2 know your customer

#3 Webcam

Page 5: 2 know your customer

To Start 1. Log in to your Slipstream-LVS terminal

2. On the upper right corner, look for the “CUSTOMERS” button

1. Log in to your Slipstream-LVS terminal

2. On the upper right corner, look for the “CUSTOMERS” button

3. Click

Page 6: 2 know your customer

Input customer’s name and click ‘Search” button to check if the customer has an existing account

Click if to create new account

Page 7: 2 know your customer

Staff to input customer data on all required fields:

Click ‘create account’ when

done

Staff to input customer data on all required fields:

Page 8: 2 know your customer

Example of a KYC account creation: Example of a KYC account registration:

Click ‘create account’ when done

Page 9: 2 know your customer

A message will appear to confirm if ‘Account was successfully created’

Click ‘ok’

A message will appear to confirm if account was successfully created

Click ‘OK’

Page 10: 2 know your customer

An “Add a Photo” page will appear, Ask the customer that we need to take a picture of him.

An “Add a Photo” page will appear, Inform the customer that we need to take a Picture of him.

Click “Take a Photo’ & capture to save

Click Confirm

once done

Page 11: 2 know your customer

Lastly, issue 1 RFID to customer. Ask him to tap his RFID to our NFC reader.

Important: Inform the customer that the issued RFID will be his property and extra care should be exercise

Click ‘Confirm’

Page 12: 2 know your customer

Click ‘Confirm’

NFC is now activated when turns into blue after tapping the RFID

Page 13: 2 know your customer

This is how a customer account page looks like:

Page 14: 2 know your customer

Several buttons are available in

case a customer wants to edit his account or ready to place bet.

Cancel button will just redirect the customer to the first page of

customer tab

Once click, customer can do

deposit (cash-in) or withdrawal (cash-out) transaction

Page 15: 2 know your customer

This is how a KYC betting page looks like:

Page 16: 2 know your customer

A KYC customer can process deposit/withdrawal using the account summary section

Page 17: 2 know your customer

Fill up all required field

and click ‘Submit’ button

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Page 18: 2 know your customer

Note: A deposit/withdrawal done under KYC account will still print 2 copies of receipts. Details is the same as our regular deposit receipt EXCEPT that it doesn’t have ID Type & No. Instead a “KYC-n/a” will be seen.

Customer’s copy Staff’s copy Customer’s copy

Page 19: 2 know your customer

Use Search or History Button to look for customer registered under KYC

Page 20: 2 know your customer

IMPORTANT

All customers must be registered to Megasportsworld

No registration, No RFID, No Transaction Policy

Once KYC registered, customer may also place bets

in Telebet and Self-Service Betting Terminal

Page 21: 2 know your customer

IMPORTANT

Make sure to check the name of the customer in ‘Search button’ under Customers tab, before creating an account as multiple account is strictly prohibited

If customer has an existing account, edit the information and continue to process ‘Edit Photo’ and ‘Edit NFC’

Page 22: 2 know your customer

A confirmation email of KYC registration will be sent to the customer’s email address