2 a comparative study of methods of csr … · method-1 (through separate csr project management...
TRANSCRIPT
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
5 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
A COMPARATIVE STUDY OF METHODS OF CSR
IMPLEMENTATION IN INDIAN CONTEXT
Ms. Madhu Bala
Research Scholar, Department of Commerce, Kurukshetra University, Kurukshetra, India
ABSTRACT
How is corporate social responsibility (CSR) implemented / organized in Indian companies?
CSR integration into business operations is one of the great challenge facing Indian organizations
today. The companies facing with CSR problems and challenges are required to manage effective
ways of implementation of CSR projects. CSR integration with business operations involves
planning and implementation of CSR activities. The common requirements of all CSR projects are
resources in the form of finance, manpower and time. Depending on the availability of these
resources, companies opt for different modes of executing CSR. The organizations need to assess the
extent of disturbance in the business operations while adopting a method of implementation of CSR
programmes and initiatives. The overall disturbance should be minimum and controllable. The
results of adopting a particular method, consequences of disturbance in business operations and long
term performance of company must outweigh the cost of adoption of a particular method of
implementation of CSR. This study aims to explore the methods of implementation of CSR in Indian
companies. Further, it is intended to investigate if there are any differences / uniqueness in methods
of CSR implementation and what is the preference of companies in selection of the various methods
of implementation of CSR.A structured questionnaire was used to collect the data from top 500
Indian companies resulting in responses from 162 companies. The data was subjected to computing
percentages analysis and rating method.
Keywords: Corporate Social Responsibility (CSR), NGO, Methods, CSR Implementation.
INTRODUCTION
How should corporate social responsibility (CSR) implemented in Indian companies? CSR
Integration into business operations is one of the great challenges facing Indian organizations today.
Global operation makes it necessary to compare how companies of different regions approach
INTERNATIONAL JOURNAL OF MANAGEMENT (IJM)
ISSN 0976-6502 (Print)
ISSN 0976-6510 (Online)
Volume 6, Issue 1, January (2015), pp. 05-18
© IAEME: http://www.iaeme.com/IJM.asp
Journal Impact Factor (2014): 7.2230 (Calculated by GISI)
www.jifactor.com
IJM
© I A E M E
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
6 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
sustainability (Aaron and Singh, 2005). As the effectiveness of implementation of CSR initiatives in
the form of new practice often depends on linkages with other routines in the organization, an
appropriate response to CSR challenge may require close coordination across relevant functions
(Westely and Vredenburg, 1996). Inadequate cross functional co-ordination and organizational
barriers (Cordano and Frieze, 2000) can lead to internal conflicts and ultimately weak performance
towards achieving societal and corporate goals. After all, companies address social and
environmental issues through different types of communications (Husted, 2003). For instance, firms
can promote human rights through in-house projects, partnership agreements, or by signing up to
industry-wide standards (Abbott, 2012). The companies need to assess to what extent adopting a
method of implementation of CSR programmes and initiatives might disturb current routines,
whereby any inconsistency should be acceptable low and controllable. At minimum, the positive
contribution of CSR programmes to long-run business performance should outweigh the additional
costs resulting from any disturbance to current business practices.
The term “CSR” is brilliant one; it means something, but not always the same thing, to
everybody. To some it conveys the idea of legal responsibilities and liability; to others it means
socially responsible behaviour in an ethical sense, to still others, the meaning transmitted is that of
‘responsible for’, in the causal mode; many simply equate it with charitable contribution (Votaw,
1973). It is also important to note that almost all types of application strategies and CSR
implementation tools depend on type of industry, type of CSR activities/issues undertaken by
companies, cultural and political environments in which companies are operating. Thus there will be
different methods of implementation of CSR activities by different companies. So there is need to
conduct a study to explore the methods of implementation of CSR in Indian companies. Further, it is
intended to investigate if there are any differences / uniqueness in methods of CSR implementation
and what is the preference of companies in selection of the various methods of implementation of
CSR.
METHODS OF IMPLEMENTATION OF CSR AND THEORETICAL FRAMEWORK FOR
RESEARCH
Piercy (2002) has defined implementation as ‘a process of making strategy work and
identifying the things needed to get from the plans to the action’. The Policy implementation has
been defined by Bergen and While (2005) as ‘encompassing those actions by public and private
individuals (or groups) that are directed at the achievement of objectives set forth in prior policy
decisions’. Further Roome and Jonker (2005) has defined implementation of CSR for their purposes
as ‘as an emerging sense making process developed over a period of time, shaped by a series of
(non) intentional choices and actions by various actors and influenced by a changing set of
conditioning and intervening factors’. According to Ahrne & Brunsson’s (2011) the concept of
implementation can be better understood once the organizational elements that are needed to achieve
organized orders are unpacked: i.e., membership, hierarchy, rules, monitoring, and sanctioning. Thus
initially companies have to come up with available resources to organise CSR. These examples show
the variety of ways in which implementation is understood in particular contexts, and show a mix of
views of implementation. However, a context-specific definition of implementation does not exist
(such is the case with CSR implementation).
There is evidence that companies are investing in their own CSR capacity. This is evident in
alignment of CSR with corporate aims and strategy, dedicated CSR personnel and sub-organizational
units, budgets, procedures (Moon 2004; see also Bondy et al. 2012; Strand 2012). However, it is now
also organized by and with external players such as other businesses associates, governmental or
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
7 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
civil society partners, who bring new forms of organization, norms, incentives, and roles (Moon
2004). According to Gond et al. (2011) organising CSR not only involves partnerships (e.g., between
NGOs and firms), CSR standards (e.g., the Global Reporting Initiative), but also regulation through
government policies (e.g., for reporting environmental, social and governance impacts). In Indian
context, the draft Company Bill Act 2013 (Pradeep Udhas and Sai Venkateshwaran, 2013) provides
the guidelines for manner/methods/modes in which the company can undertake/implement CSR
activities and incur CSR spend. These guidelines are given in Table-1.
Table-1 Guidelines of methods of implementation of CSR as per Company Bill Act 2013
Sr. No. Description of Guidelines
I.
The company can set-up a not-for-profit organisation in the form of trust, society or
non-profit company to facilitate implementation of its CSR activities. However, the
contributing company shall specify projects / programs to be undertaken by such an
organisation and the company shall establish a monitoring mechanism to ensure that
the allocation to such organisation is spent for intended purpose only.
II. A company may also implement its CSR programs through not-for-profit
organisations that are not set up by the company itself.
III.
CSR spends may be included as part of company’s prescribed CSR spend only if
such organisations have an established track record of at least 3 years in carrying on
activities unrelated areas.
IV. Companies may also collaborate or pool resources with other companies to undertake
CSR activities.
V. Only CSR activities undertaken in India would be considered as eligible CSR
activities.
VI.
CSR activities may generally be conducted as projects or programmes (either new or
on-going), however, excluding activities undertaken in pursuance of the normal
course of business of a company.
VII. CSR projects/programs may also focus on integrating business models with social
and environmental priorities and processes in order to create shared value.
VIII. CSR activities shall not include activities exclusively for the benefit of employees
and their family members.
IX. CSR spend may contribute towards Central & State Government funds for socio-
economic development and relief.
Source: KPMG, Company Bill Act 2013, New Rules of the Game, Oct’2013
The theoretical framework for this study is derived from the guidelines as given in Table-1.
Based on these guidelines, 5 methods of CSR implementation are found. These 5 methods of CSR
implementation are listed in Table-2.
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
8 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
Table - 2 List of Methods of CSR Implementation
Sr. No. Description of Method
Method-1 Through separate CSR Project Management Department
Method-2 Through Partner NGOs
Method-3 Through Establishing Trust/Foundation/Society
Method-4 Through collaborating with other companies
Method-5 Through funding to Government
Source: Data compiled by Author.
The detail explanation of these 5 methods of CSR implementation is given below:-
METHOD-1 (THROUGH SEPARATE CSR PROJECT MANAGEMENT DEPARTMENT)
Setting up CSR Projects Management Department involves appointment of some expert
staff with the responsibility of assessing the social needs and problems and formulate the strategies
to tackle them. These departments are not necessarily called “CSR”, but carry a variety of names,
including sustainable development, sustainability, environmental affairs, social compliance public
affairs or combinations thereof. These CSR departments manage the company's social programs and
make sure that the company's efforts in the field of corporate social responsibility remain in the eyes
of the public. Having a special department to look after CSR issues depends on the size and CSR
issues undertaken by companies. CSR departments have the responsibility of planning,
implementing, and monitoring the CSR practices of the companies. They decide the areas of CSR to
be addressed and come out with a social responsibility project. New Company Bill Act 2013 has
made it mandatory for companies falling under this section to have a CSR committee. The CSR
committee shall consist of 3 or more directors, out of which at least one shall be independent. CSR
committee would be responsible to formulate CSR Policy, recommend the CSR activities as
specified in Schedule VII & monitor the CSR expenditure. Board would be mandatorily required to
disclose its CSR Policy in its report and on the company’s website.
METHOD-2 (THROUGH PARTNER NGOS)
Partnership between business and non-profit organizations is an increasingly prominent
element of CSR. A non-governmental organization (NGO) is any non- profit, voluntary group that is
organized at a local, national or international level. Task-oriented and driven by people with a
common interest, NGOs perform a variety of service and humanitarian functions. They bring
people's concerns to governments, advocate and monitor policies, and encourage political
participation through provision of information. Some are organized for some specific issues, such as
human rights, environment, education, or health. Such cross–sector partnerships have been one of the
most exciting and challenging ways that organizations have been implementing CSR in recent years
(Seitanidi and Ryan, 2007). A general definition of partnerships in a CSR context is ‘‘collaborative
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
9 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
arrangements in which actors from two or more spheres of society (state, market, and civil society)
are involved in a non-hierarchical process, and through which these actors strive for a sustain ability
goal.’’ (van Huijstee et al. 2007). Non-governmental organizations (NGOs) normally don’t have
enough financial or knowledge recourses. However, due to their focus on specific issues, they could
work more effectively and actively on them than the companies that have a commercial goal as their
base. Corporates increasingly join hands with Non-government organizations (NGOs) and use their
expertise in devising programs which address wider social problems.
METHOD-3 (THROUGH ESTABLISHING TRUST/FOUNDATION/SOCIETY)
The trust/foundation/society is established to provide structure and focus to ongoing social
responsibilities of a company. They are given separate budget for the whole year, which may be
evaluated from time to time for enhancement, so that different social responsibilities are executed
successfully. Where a company has been set up with a charitable objective or is a
Trust/Society/Foundation/any other form of entity operating within India to facilitate implementation
of its CSR activities, then it shall be applied that; (a) contributing company would need to specify the
projects/ programs to be undertaken by such an organization, for utilizing funds provided by it; (b)
contributing company shall establish a monitoring mechanism to ensure that the allocation is spent
for the intended purpose only.
METHOD-4 (THROUGH COLLABORATING WITH OTHER COMPANIES)
Companies may collaborate or pool the resources with other companies to undertake CSR
activities. This method is mostly adopted for the bigger projects like construction of orphanage,
schools, hospitals, etc. for the society. Joint ventures are created mainly to achieve synergies that
lead to reduction in the cost.
METHOD-5 (THROUGH FUNDING TO GOVERNMENT)
The contribution to Prime Minister’s National Relief Fund and such other funds as set up by
Government falls under this method. Schedule VII of the Company Bill Act 2013 recommends
“Contribution to PM’s national relief funds and such other funds established by central or state
government for socio-economic development and relief and welfare of scheduled castes and
scheduled tribes and other backwards classes, minorities and women” as one of the activities to be
taken under CSR. The companies may also use this mode of CSR implementation as per Company
Bill Act 2013. .
REVIEW OF LITERATURE
A number of research papers and articles provide a detailed insight on methods of
implementation of CSR activities of companies in different countries in various industries. The
findings from the literature are presented below:-
Andre Nijhof (2008) conceptualised the extent to which partnerships with non-
governmental organisations (NGOs) are necessity for successful efforts of business in the area of
corporate social responsibility (CSR). The study revealed that based on three different strategies
towards CSR, the suggestion is that NGOs tend to become involved in partnerships with companies
that have an interest in postponing concrete results, while partnerships with companies that have the
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
10 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
potential for the biggest contribution to the ambitions of NGOs have the highest risk of diminishing
NGO-legitimacy.
Terje I. Vaaland et. al. (2008) highlighted that CSR should be managed by a combination of
handling unexpected episodes that threaten existing social responsibility (incident recovery) and the
long-term reduction of gaps between stakeholder expectations and the company performance (CSR
enforcement). Furthermore, it was suggested that CSR implies building and maintaining
relationships with society through interplay between actors, resources and activities.
Boston College Center for Corporate Citizenship (2009) also provided insights into the
organization of CSR within large North American companies. The study confirmed that managing a
company’s role in society is becoming a formal part of corporate structure and management, as many
companies are internalising CSR as a function of corporate departments and/or cross-departmental
teams. The survey also reveals that departments dedicated to CSR are beginning to emerge. Studies
thus point towards an increase in the formalization of CSR, made visible by the centralization of
CSR activities in specialised departments.
Hung Woanet. al. (2010) explored the most potent internal resources of a firm that
contribute to the CSR agenda. The results implied that firms that are intent on being CSR-active
should consider implementing the various management systems relevant for their businesses.
Managers responsible for the CSR agenda might wish to highlight the fact that adherence to such
systems actually contributes to the bottom line, thus minimizing resistance from decision-makers,
who might view CSR as a costly initiative.
Jeffrey Avina, (2011) argued that a structured approach of engagement to the private sector
for CSR support is possible if public safety entities understand how to effectively involve private
sector organizations in their work. This includes clear tangible asks with demonstrable returns and an
eye to understanding what effective CSR encompasses from an outcome perspective but also from
the perspective of what drives the private sector to engage in CSR.
David Katambaet. al. (2012) conducted a study to investigate how business enterprises in
Uganda manage their corporate social responsibility (CSR) activities and projects. The findings
showed unbalanced engagement in CSR for business managers in Uganda. Managers are largely
motivated towards CSR by external factors such as attracting and retaining customers, enhancing
reputation and operational efficiencies to achieve competitive advantage, rather than internal factors
such as CSR policies, employee welfare and CSR reporting. Another significant finding was that the
responsibility to initiate, administers, and monitors CSR activities are largely vested in middle-level
managers. These factors pose many challenges to CSR implementation amongst managers in
Uganda.
Baumann-Pauly et al. (2013) studied how firm size affects the organization of CSR. Based
on a comparative study of Swiss MNCs and SMEs, they argued that small firms possess several
organizational characteristics that promote the implementation of CSR-related practices in core
business functions, but, at the same time, constrain external communication and reporting. By
contrast, MNCs possess characteristics that are favourable for promoting external communication
and reporting, but, at the same time, constrain internal implementation.
Arenas et al. (2013) suggested that it is important to examine the role of third parties
in understanding collaboration between firms and civil society organizations. They analysed the
presence of third parties and their different roles to explain how collaboration is facilitated. Further
Burchell and Cook (2013) examined the theoretical implications of the changing relationships
between NGOs and businesses that have emerged as a response to the evolving agenda around CSR
and sustainable development. They do so by focusing on a process of appropriation and co-optation
of protest by the business community.
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
11 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
Mohammad Safari Kahreh et al. (2013) investigated the CSFs (Critical success factors) for
CSR implementation in Iranian banking sector. This study first provided a framework for CSR
implementation in the banking sector. Based on the viewpoint of the experts of this research, 23
CSFs for CSR implementation were identified and then the importance of these CSFs was
determined. All the identified CSFs were categorized into the five main sections of the
organizational functional areas. These functional areas include financial, marketing, environmental,
strategic and human resources.
Henry Ogiri Itotenaa et al. (2014) conducted a study for CSR policy making and
implementation in developed countries. The study revealed that: voluntary CSR implementation and
reporting; transparency; and execution of national policy statement on CSR, are the process
indicators of CSR implementation in developed society. The results of this study could have policy
implications for both executive and MPs of national governments in developed society for CSR
regulatory policies.
From above literature review, it is cleared that the companies across the world are involved
in one or another method for implementing their CSR activities and trying to make their effort
successful towards effective implementation of CSR. But it is evident that there is relative paucity of
information in the literature with regards to Indian context. Through this exploratory study, we seek
to partially fill this lacuna by identifying the methods of CSR implementation in Indian companies.
PROBLEM STATEMENT
The companies are involved in various areas of CSR activities. But the question is how
these companies are executing their CSR activities in India. Integration of CSR with business
operations involves planning and implementation of CSR activities. The common requirements of all
CSR projects are resources in the form of finance, manpower and time. Depending upon the
availability of these resources, companies opt for different modes of executing CSR practices. CSR
has varied enormously by context, particularly the context of place, or national business systems
(Matten and Moon 2008). Moreover, the most important characteristic to note in CSR is its
susceptibility to change (Gond and Moon 2011). The Change has been evident through variations in
(i) the relative significance of Garriga and Mele’s (2004) theoretical positions on CSR (ii) the
balance of importance attached to the different levels of responsibility in Carroll’s (1979) CSR
pyramid (iii) the variable prioritization of particular stakeholders(iv) balance of social, economic,
environmental, and governance criteria used in assigning and claiming responsibility. Thus the
method of implementation may vary according to these characteristics. Further, the companies CSR
is currently characterised by many unsystematic practices, i.e. groups of arrangements that are fit for
purpose within specific contexts but which lack transferability and sustainability. There is a lack of
studies in Indian context, which explore the methods of implementation of CSR, their analysis for
most preferred methods and any differences / uniqueness therein. So a need is felt by author to
conduct a study which explores methods of implementation of CSR in Indian companies, and
preferences and any differences / uniqueness among these methods. The comparative study is
conducted among the three groups of companies. The three groups of companies are: Private Indian
Companies (PICs), Multinational Companies (MNCs) and Public Sector Companies (PSCs) and are
explained in Table-3.Existing literature shows that no such study has been undertaken so far to the
best of our knowledge which showcases comparative analysis of methods of implementation of
Private Indian Companies (PICs), Multinational Companies (MNCs) and Public Sector Companies
(PSCs).
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
12 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
Table - 3 Groups of Companies selected for Study
Sr. No. Group of
Companies Label Specification
I Private Indian
Companies PICs
A company owned either by non-government organization
or by a relatively small number of shareholders or company
members and which owns and controls production and
services facilities in India only
II Multinational
Companies MNCs
A company which owns and controls production and
services facilities in more than one country
III
Public Sector
Undertaking
Companies
PSCs
A government-owned corporation in India, in which,
majority (51% or more) of the paid up share capital is held
by central government or by any state government or partly
by the central governments and partly by one or more state
governments.
Source: Data compiled by Author from Wikipedia
OBJECTIVES OF STUDY
The present study aims on identifying and analysing the preferences to methods/modes of
implementation of CSR activities in Indian companies and a comparative study for differences /
uniqueness for that among Private Indian Companies (PICs),Multinational Companies (MNCs) and
Public Sector Companies (PSCs);
Aiming at the following objectives:-
a) To identify methods of implementation of CSR practices in Indian companies.
b) To analyze most preferred method of implementation of CSR activities.
c) To analyze significant differences/uniqueness among CSR implementation methods.
RESEARCH METHODOLOGY
The study is based on both primary and secondary data. The secondary data is used for the
theoretical framework of the study and primary data is used for the comparative analysis. The sample
of top 500 Indian companies is selected. For top 500 Indian companies, help was taken from data
base of Indian companies available on website www.fundoodata.com.The study focuses on
companies that have successfully integrated CSR into corporate strategy and practising successfully
CSR in their companies. Therefore the websites of these companies have been visited to identify that
whether they are following CSR practices or not. For the analysis of the research objectives, a self-
structured questionnaire is devised. In the questionnaire, the respondents were requested to select
methods of implementation of CSR activities / projects being used by their companies. The
questionnaire was sent to each such company (the companies, who practice CSR) on email. The
difficulty was felt to get the concerned CSR person through websites of these companies; so in this
regard help was taken from social network Linked to get contacts of concerned CSR persons of
selected companies. Good efforts are made to contact CSR persons on phone for discussion about the
CSR activities and their methods of implementation. The telephonic discussion with CSR persons
enhances the response rates. The responses from 162 companies (79 Private Indian companies, 54
from Multinational companies and 29 from Public Sector Undertaking companies)were received
from the following sectors :-
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
13 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
a) Automobile b) Chemical c) Construction d) Electronics e) Financial Services
f) Heavy Manufacturing Industries g) Iron & Steel h) IT i) Mining j) Oil & Gas
k) Pulp & Paper l) Power Generation m) Textile
The data collected has been analyzed by computing percentages and rating method.
ANALYSIS, RESULTS AND DISCUSSION
The percentages taking all the companies collectively have been computed and results are
shown in Table-4. The Table-4 highlights the comparative analysis of involvement of all three
groups of companies; PICs, MNCs and PSCs in various methods of executing CSR. Ranks are given
to group of companies on the basis of their involvement in a particular method. First rank shows that
more companies from that particular group of companies use a particular method as compared to the
other groups of companies having subsequent ranks. Following is the detailed explanation of the
different methods and companies involvement therein.
Table-4
Comparative Analysis of companies’ involvement in various Methods for
implementation of CSR. (Ranking is given to Group of Companies w.r.t %age
involvement in method)
Sr. No. Methods of CSR
Implementation
All
Companies PICs MNCs PSCs
%age %age Rank %age Rank %age Rank
I Through separate CSR
Project Management. 69.1 62.0 2 75.9 1 75.9 1
II Through Partner NGOs 52.5 43.0 3 63.0 1 58.6 2
III Through Establishing
Trust/foundation/society 35.8 39.2 1 31.5 3 34.5 2
IV Through collaborating
with other companies 27.2 25.3 3 29.6 1 27.6 2
V Through funding to
Government 15.4 16.5 2 22.2 1 0 0
Source: Analysis of Primary Data, Author’s Work
The involvement of 69.1% of all collective companies indicates that “Through separate CSR
Project Management” is the most preferred method of executing CSR practices in India. This reason
behind this may be Indian Company Bill Act; wherein it is mandatory to have a CSR committee in
the companies falling under this section. This method is again the most preferred by MNCs & PSCs.
First rank is given to MNCs and PSCs on the basis of their involvement (75.9%) in this method. First
rank shows that more MNCs and PSCs use this method as compared to the PICs having rank 2&as
much as 62.0% of the companies from PICs are involved in this method.
“Partnering with NGOs” is the second most preferred method of executing CSR practices in
India. As much as 52.5% of all companies prefer to tie up with NGOs. 63% of the companies from
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
14 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
MNCs group reported to have tie ups with NGOs in India. However this percentage is 58.6% for
PSCs and 43% for PICs. This shows that alliance with NGOs is the most popular method among
MNCs followed by PSCs and PICs. The reason behind most popular method among MNCs may be
to use expertise of NGOs for particular social cause and want to save time and resources of
company.
Next most preferred way of implementing CSR is “Through establishment of
Trust/foundation/society” for social issues. 35.8% of companies reported to follow this mode. This
method is popular in PICs (39.2%) followed by PSCs (34.5%) and MNCs (31.5%).
The method “Through collaboration with other companies” is at fifth place. As many as
27.2% companies reported to have joined hands with other companies for socially responsible
projects. This method is mostly adopted for the bigger projects like construction of orphanage,
schools, hospitals, etc. for the society. Joint ventures are created mainly to achieve synergies that
lead to reduction in the cost. MNCs (29.6%) reported to have joint ventures with other companies for
social programmers and they are at first place. PSCs are at second place (27.6%), and PICs are at
third place (25.3%).
CSR implementation “Through funding to government” is the least preferred method. Only
as much as 15.4% companies reported to go this way. The reason behind this may be flaw in this
method and subject to misuse. As per the submission of the Prime Minister’s Office (PMO) to the
Central Information Commission, the Prime Minister’s National Relief Fund itself is not a
Government body and is not even answerable to either houses of the parliament. The fund consists
entirely of public contributions and does not get any government budgetary support. MNCs (22.2%)
are at the first place and PICs are at the second place to opt this method of implementation. As per
norms, PSCs cannot contribute to Prime Minister’s National Relief Fund.
Table-5 shows the preference given by companies to different methods of implementing CSR
activities in India. Accordingly, ranks are given to different methods separately for each group of
companies. This ranking shows the preference given to a particular method by various group of
companies.
Table -
5
Comparative Analysis of Methods for Implementation of CSR within the group of
companies. (Ranking is given to Method w.r.t. %age involvement of companies in a
method within the group)
Sr. No. Method of Implementation of
CSR
All
Companies PICs MNCs PSCs
%ag
e
Ran
k
%ag
e
Ran
k
%ag
e
Ran
k
%ag
e
Ran
k
1 Through separate CSR Project
Management. 69.1 1 62.0 1 75.9 1 75.9 1
2 Through Partner NGOs 52.5 2 43.0 2 63.0 2 58.6 2
3 Through Establishing
Trust/foundations/society 35.8 3 39.2 3 31.5 3 34.5 3
4 Through collaborating with
other companies 27.2 4 25.3 4 29.6 4 27.6 4
5 Through funding to
Government 22.2 5 16.5 5 22.2 5 0 0
Source: Analysis of Primary Data, , Author’s Work
International Journal of Management (IJM), ISSN 0976
Volume 6, Issue 1, January (2015), pp. 0
Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context
The percentage analysis shows that
the most preferred and popular method in all group of companies (PICs, MNCs & PSCs)
first rank. The involvement of MNCs (75.9%) and PSCs (79.5%) is more than PICs (62%).
method got the first rank; may be due to effective control and monitoring of
activities under direct supervision of companies own personnel
NGOs” has got second most popularity
involvement is more in this method than PISs (43%)
group is same.
The method “Through Establishing Trust/foundation/society
little difference in percentage involvement in this method (PICs
34.5%). The method “Through collaborating with other companies”
is little difference in percentage involvement in this method (PICs
27.6%). The method “Through funding to Government” is at
MNCs and is the least preferred method for implementation of CSR activities.
involvement in this method.
CONCLUSION
The present study aims on analysing the
of CSR activities in Indian companies and a comparison of that among Private Indian Companies
(PICs), Multinational Companies (MNCs) and Public Sector Companies (PSCs)
analysis (as given in Table-5) clearly indicates
companies in a particular method however the preference to a particular method is same. So
conclusion can be drawn as given in
is concerned.
The method “Through separate CSR Project Management” is first choice of method in all
groups of companies (PICs, MNCs & PSCs). The method “Through Partner NGOs” is second choice
of method in all groups of companies (PICs, MNCs &
Trust/foundation/society” is third choice of method in all groups of companies (PICs, MNCs &
PSCs). The method “Through collaborating with other companies” is fourth choice of method in all
groups of companies (PICs, MNCs & PSCs).
Only in PICs and MNCs group of
companies .
In all group of companies PICs, MNCs & PSCs
In all group of companies PICs, MNCs & PSCs
In all group of companies PICs, MNCs & PSCs
In all group of companies PICs, MNCs & PSCs
Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
15 A Comparative Study of Methods of CSR Implementation In Indian Context
shows that “Through separate CSR Project Management” method is
and popular method in all group of companies (PICs, MNCs & PSCs)
The involvement of MNCs (75.9%) and PSCs (79.5%) is more than PICs (62%).
may be due to effective control and monitoring of implementation of CSR
under direct supervision of companies own personnel. Thereafter method “Through Partner
popularity in all groups of companies, although MNCs (63%)
involvement is more in this method than PISs (43%) and PSCs (58.6%) still preference within the
h Establishing Trust/foundation/society” is at the
little difference in percentage involvement in this method (PICs-39.2%, MNCs
“Through collaborating with other companies” is at fourth place and again there
is little difference in percentage involvement in this method (PICs-25.3%, MNCs
Through funding to Government” is at the fifth place in c
and is the least preferred method for implementation of CSR activities.
on analysing the preferences to methods/mode
of CSR activities in Indian companies and a comparison of that among Private Indian Companies
(PICs), Multinational Companies (MNCs) and Public Sector Companies (PSCs)
clearly indicates that there is percentage variation of
mpanies in a particular method however the preference to a particular method is same. So
as given in Fig-1 as regard to choice of method of implementation of CSR
Fig 1: Choices of Method
The method “Through separate CSR Project Management” is first choice of method in all
groups of companies (PICs, MNCs & PSCs). The method “Through Partner NGOs” is second choice
of method in all groups of companies (PICs, MNCs & PSCs). The method “Through Establishing
Trust/foundation/society” is third choice of method in all groups of companies (PICs, MNCs &
PSCs). The method “Through collaborating with other companies” is fourth choice of method in all
, MNCs & PSCs). The method “Through funding to Government”
Through separate CSR Project Management
(1st Choice of Method)
Through Partner NGOs
(2nd Choice of Method)
Through Establishing trust/foundation/society
(3rd Choice of Method)
Through collaborating with other companies
(4th Choice of Method)
Through funding to Government
(5th Choice of Method)
6502(Print), ISSN 0976 - 6510(Online),
A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
CSR Project Management” method is
and popular method in all group of companies (PICs, MNCs & PSCs) and got the
The involvement of MNCs (75.9%) and PSCs (79.5%) is more than PICs (62%). This
implementation of CSR
reafter method “Through Partner
of companies, although MNCs (63%)
and PSCs (58.6%) still preference within the
the third place; there is
39.2%, MNCs-31.5%, PSCs-
is at fourth place and again there
25.3%, MNCs-29.6%, PSCs-
fifth place in case of PICs and
and is the least preferred method for implementation of CSR activities. PSCs show no
/modes of implementation
of CSR activities in Indian companies and a comparison of that among Private Indian Companies
(PICs), Multinational Companies (MNCs) and Public Sector Companies (PSCs).The percentage
there is percentage variation of involvement of
mpanies in a particular method however the preference to a particular method is same. So the
as regard to choice of method of implementation of CSR
The method “Through separate CSR Project Management” is first choice of method in all
groups of companies (PICs, MNCs & PSCs). The method “Through Partner NGOs” is second choice
PSCs). The method “Through Establishing
Trust/foundation/society” is third choice of method in all groups of companies (PICs, MNCs &
PSCs). The method “Through collaborating with other companies” is fourth choice of method in all
Through funding to Government”
Through collaborating with other
Through funding to Government
International Journal of Management (IJM), ISSN 0976
Volume 6, Issue 1, January (2015), pp. 0
Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context
is fifth choice of method in PICs and MNCs.
particular method (as given in Table
Level represents the 1st group of companies having highest %age involvement in a particular
method; II-Level represents 2nd
%age involvement and lowest %age
group of companies having lowest
The present study highlights the trend of methods of implementation of CSR activities in
Indian companies. There is no difference in c
however the involvement in a particular method varies among groups of companies and within the
group also. The study is useful for other companies who have yet to engage in CSR activities in
developing their methods for execution of CSR activities.
LIMITATIONS AND SCOPE OF FURTHER RESEARCH
The present study gives an idea of ways of CSR implementation among Indian companies
and uniqueness/differences therein among selected group of companies. An industry specific
research can be conducted to know the involvement of companies in various methods.
of implementation of CSR practices of companies across sector wise industries can also be done.
Another possible area for further research is comparison of implementation of CSR practices of
companies across the countries/regions/continents of the world.
There are many other ways
charitable events yearly, direct monetary help to society etc.
identify other possible ways for implementation of CSR practices by companies.
REFERENCES
[1] Aaron, R. & Singh, J. (2005).Getting off
[2] Abbott, K. W., Keohane, R. O
concept of legalization. International Organization
PICs (16.5%) ���� II-Level
Through collaborating with other companiesPICs (25.3%) ���� III-Level
Through Establishing Trust/foundations/society
PICs (39.2%) ���� I-Level
PICs (43%) ���� III-Level
Through separate CSR Project Management
PICs (62%) ���� II-Level
Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
16 A Comparative Study of Methods of CSR Implementation In Indian Context
is fifth choice of method in PICs and MNCs. The analysis of the involvement of companies in a
Table-4), the conclusion can be drawn as explained
group of companies having highest %age involvement in a particular
group of companies having %age involvement
and lowest %age involvement in a particular method, III
lowest %age involvement in a particular method.
The present study highlights the trend of methods of implementation of CSR activities in
Indian companies. There is no difference in choice of selection of method of implementation
however the involvement in a particular method varies among groups of companies and within the
group also. The study is useful for other companies who have yet to engage in CSR activities in
ethods for execution of CSR activities.
Fig 2: Involvement in Methods
LIMITATIONS AND SCOPE OF FURTHER RESEARCH
The present study gives an idea of ways of CSR implementation among Indian companies
therein among selected group of companies. An industry specific
research can be conducted to know the involvement of companies in various methods.
of implementation of CSR practices of companies across sector wise industries can also be done.
Another possible area for further research is comparison of implementation of CSR practices of
companies across the countries/regions/continents of the world.
There are many other ways for implementing the CSR in companies, e.g. conducting
direct monetary help to society etc. So further research can also be
implementation of CSR practices by companies.
Aaron, R. & Singh, J. (2005).Getting off shoring right. Harvard Business
Abbott, K. W., Keohane, R. O., Moravcsik, A., Slaughter, A. M., &Snidal
International Organization, 54(3): 401–419.
Through funding to Government
Level MNCs (22.5%) ���� I-Level PSCs (0.0%) ����
Through collaborating with other companiesLevel MNCs (29.6%) ���� I-Level PSCs (27.6%) ����
Through Establishing Trust/foundations/society
Level MNCs (31.5%) ���� III-
Level PSCs (34.5%) ����
Through Partner NGOs
Level MNCs (63%) ���� I-Level PSCs (58.6%) ����
Through separate CSR Project Management
Level MNCs (75.9%) ���� I-Level PSCs (75.9%) ����
6502(Print), ISSN 0976 - 6510(Online),
A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
he involvement of companies in a
can be drawn as explained in Fig2. Where I-
group of companies having highest %age involvement in a particular
group of companies having %age involvement between highest
a particular method, III-Level represents 3rd
The present study highlights the trend of methods of implementation of CSR activities in
hoice of selection of method of implementation
however the involvement in a particular method varies among groups of companies and within the
group also. The study is useful for other companies who have yet to engage in CSR activities in
The present study gives an idea of ways of CSR implementation among Indian companies
therein among selected group of companies. An industry specific
research can be conducted to know the involvement of companies in various methods. A comparison
of implementation of CSR practices of companies across sector wise industries can also be done.
Another possible area for further research is comparison of implementation of CSR practices of
implementing the CSR in companies, e.g. conducting
research can also be done to
implementation of CSR practices by companies.
Harvard Business Review.
M., &Snidal, D. (2000). The
���� No-Level
���� II-Level
���� II-Level
���� II-Level
���� I-Level
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
17 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
[3] Ahrne, G., & Brunsson, N. (2011). Organization outside organizations: The significance of
partial organization. Organization, 18(1):83–104.
[4] Andre Nijhof, Theo deBruijn, & HakanHonders, (2008). Partnerships for corporate social
responsibility: A review of concepts and strategic options. Management Decision, 46
(1):152-167.
[5] Baumann-Pauly, D.,Wickert, C.,Spence, L. J., &Scherer, A. G. (2013). Organizing
corporate social responsibility in small and large firms: Size matters. Journal of Business
Ethics. 10.1007/s10551-013-1827-7.
[6] Bergen, A. and While, A. (2005). Implementation Deficit’ and ‘Street-level Bureaucracy’:
Policy, practice and Change in the Development of Community Nursing Issues, Health and
Social Care in the Community, 13(1): 1-10.
[7] Bondy, K., Moon, J., & Matten, D. (2012). An institution of corporate social responsibility
(CSR) in multi-national corporations (MNCs): form and implications. Journal of Business
Ethics, 111(2): 281–299.
[8] Boston College Center for Corporate Citizenship (2009). Corporate Citizenship (2009).
Retrieved from available at: www.csrwire.com/News/14396.html.
[9] Burchell, J., & Cook, J. (2013). CSR, co-optation and resistance: The emergence of new
agonistic relations between business and civil society. Journal of Business Ethics.
doi:10.1007/s10551-013-1830-z.
[10] Carroll, A.B. (1979).A three-dimensional conceptual model of corporate performance.
Academy of Management Review, 4(4): 497–505.
[11] Cordano, M. and I.H. Frieze (2000). Pollution Reduction Preferences of U.S. Environmental
Managers: Applying Ajzen’s Theory of Planned Behavior. Academy of Management
Journal, 43(4): 627-641.
[12] David Katamba, Charles TushabomweKazooba, SulaymanBabiihaMpisi, Cedric Marvin
Nkiko, Annet. K. Nabatanzi-Muyimba, Jean Hensley Kekaramu (2012). Corporate social
responsibility management in Uganda: Lessons, challenges, and Policy Implication.
International Journal of Social Economics, 39(6): 375-390.
[13] Garriga, E., &Mele´, D. (2004). Corporate social responsibility theories: Mapping the
territory. Journal of Business Ethics, 53(1): 51–71.
[14] Gond, J.-P., & Moon, J. (2011). Corporate social responsibility in retrospect and prospect.
In J.-P. Gond & J. Moon (Eds.), corporate social responsibility: A reader (pp. 1–28).
London: Routledge.
[15] Henry OgiriItotenaan, Martin Samy, Roberta Bampton(2014). A phenomenological study of
CSR policy making and implementation in developed countries: The case of The
Netherlands and Sweden. Journal of Global Responsibility, 5 (1): 138 - 159.
[16] Hung Woan Ting, BalaRamasamy, Lee Chew Ging (2010). Management systems and the
CSR engagement", Social Responsibility Journal, 6(3): 362-373.
[17] Husted, B. W. (2003). Governance choices for corporate social responsibility: To
contribute, collaborate or internalize? Long Range Planning, 36: 481–498.
[18] Jeffrey Avina, (2011) "Public-private partnerships in the fight against crime: An emerging
frontier in corporate social responsibility", Journal of Financial Crime, 18(3): 282-291.
[19] Matten, D., & Moon, J. (2008). ‘Implicit’ and ‘explicit’ CSR: A conceptual framework for a
comparative understanding of corporate social responsibility. Academy of Management
Review, 33(2): 404–424.
International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),
Volume 6, Issue 1, January (2015), pp. 05-18 © IAEME
18 Madhu Bala, “A Comparative Study of Methods of CSR Implementation In Indian Context” – (ICAM 2015)
[20] Mohammad Safari Kahreh, Seyyed Mehdi Mirmehdi, AsgharEram, (2013). Investigating
the critical success factors of corporate social responsibility implementation: evidence from
the Iranian banking sector. Corporate Governance, 13 (2): 184 - 197.
[21] Moon, J. (2004). The institutionalization of business social responsibility: Evidence from
Australia and the UK. The Anahuac Journal (Mexico), 5(1): 40–54.
[22] Piercy, N. (2002). Market-Led Strategic Change: A Guide to Transforming the process of
Going to Market, Oxford: Butterworth-Heineman.
[23] Porter, M.E. & Kramer, M.R. (2006).Strategy & society: the link between competitive
advantage and corporate social responsibility. Harvard Business Review, 84(12): 56-68.
[24] PradeepUdhas & SaiVenkateshwaran (2013). Companies Act 2013: New Rules of the
Game, KPMG, Retrieved from
http://www.kpmg.com/IN/en/Documents/KPMG_Companies_Act_2013.pdf
[25] Roome, N. and Jonker, J. (2005). Whistling in the Dark’, ICCSR Research Paper Series 30,
Retrieved from: www.nottingham.ac.uk/business/iccsr/pdf/ResearchPdfs/30-2005.pdf
[26] Seitannidi, M.M. & A.M. Ryan (2007). A critical Review of Forms of Corporate
Community Involvement: from Philanthropy to Partnerships. International Journal of
Nonprofit and Voluntary Sector marketing, 12: 247-266.
[27] Simmons, C.J. & K.L. Becker-Olsen (2006).Achieving Marketing Objectives through
Social Sponsorships. Journal of Marketing, 70: 154-69.
[28] Strand, R. (2012). In praise of Corporate Social Responsibility bureaucracy. Copenhagen
Business School PhD Series 12: Copenhagen.
[29] Terje I. Vaaland, Morten Heide, (2008). Managing corporate social responsibility: lessons
from the oil industry. Corporate Communications: An International Journal, 13 (2):
212-225.
[30] vanHuijstee, M. M., Francken, M., & Leroy, P. (2007). Partnerships for sustainable
development: A review of current literature. Environmental Sciences, 4(2): 75–89.
[31] Votaw, D. (1973), “Genius becomes rare”, In D. Votaw& S. P. Sethi (Eds.) The corporate
dilemma. Englewood Cliffs, NJ: Prentice Hall.
[32] Waddock, S.A.(1988). Building Successful Partnerships. Sloan Management Review,
Summer, 17-23 Westley, F. and H. Vredenburg(1996). Sustainability and Corporation:
Criteria for Aligning Economic Practice with Environmental Protection. Journal of
Management Inquiry, 5(2): 104-119.
[33] P.Babu Rao and V.Balakrishnan, “CSR in a Public Sector Undertaking in India – A Case
Study”, International Journal of Management (IJM), Volume 1, Issue 2, 2010,
pp. 129 - 140, ISSN Print: 0976-6502, ISSN Online: 0976-6510.