2 - 1 introduction to us health care hs230 health care administration unit 2: health care...

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2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L. Lantz, MHS, MBA

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Page 1: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

2 - 1

Introduction to US Health Care

• HS230 Health Care Administration

• Unit 2: Health Care Professionals

• Chapter 2 & Chapter 5

• Kaplan University

• Kathy L. Lantz, MHS, MBA

Page 2: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Introduction to US Health Care

Chapter 2

Boards and Governance

Page 3: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Core Responsibilities

1. Determine mission, vision, and values

2. Ensure a high level of management performance

3. Ensure the quality and safety of patent care

4. Ensure the organization’s financial health

Page 4: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Mission Statement

• Purpose• Characteristics and values of

organization• Identify target market• Organizational philosophy and values

Serves all stakeholders!

Page 5: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Ensuring Management Performance

Board CEO•Recruit and select CEO•Specify CEO performance expectations•Assess CEO performance•Adjust CEO compensation•If needed, terminate CEO

•CEO is responsible to institutes policies and strategies to carry out mission

Page 6: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Ensuring Quality of Care

• Appoint member of the medical staff• Ensure quality, utilization, and risk

measurement systems are in place• Assess the quality and safety of care

for patients employees and services delivers

Page 7: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Ensuring Financial Health

Budget aligned with plans?

Monitor outcomes vs. budget

Financial controls

Protect Assets

Financial objectives

Approve budget

Financial Health

Page 8: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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• Board Structure• Board Composition• Board Infrastructure

Board of Directors

Key Components:

Page 9: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Standing Committees

• Executive• Finance• Planning or

strategy• Quality

Credentialing

• Nominating• Audit• Compensation• Quality /

Performance / Process Improvement

Page 10: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Financial Status of Hospitals

•More complex health systems•Rising cost of health care•Changing regulations regarding board composition & accounting

In 2003, nearly 1/3 hospitals lost money overall… (AHA)

Page 11: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Sarbanes-Oxley Act

• Passed in 2002• Intended to protect investors by

improving the accuracy and reliability of financial statement and establishing harsher penalties for those who violate the law.

• Key components include, mandates regarding board composition and financial and auditing responsibilities.

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Page 12: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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• Liability of Board Members– Health Care Quality

Improvement Act of 1986 (HCQIA)

• Reporting and Disclosure of Accounting Information

• Conflict of Interest• Board Performance

Current Issues Facing Boards

Page 13: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Health Care Quality Improvement Act of 1986

• HCQIA • Act established primarily to

protect individuals and hospitals conducting medical peer review against legal action by physicians whose practice privileges were revoked.

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Page 14: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Critical Thinking Application

Why is a mission statement important for the effective operation of governing board?

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Page 15: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Mission Statement• The purpose of the organization is determined

by mission, vision and value statements.

• The mission statement may include:1) the purpose of the organization2) characteristics and values of the organization 3) identification of target customers and markets 4) organizational philosophy and values5) types of services delivered

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Page 16: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Chapter 2: Vocabulary Quiz

• Board of directors• Chief executive officer (CEO)• Compensation committee • Credentialing committee• Executive committee• Finance committee• Governing board• Health Care Quality Improvement Act of 1986• Mission statement• Sarbanes-Oxley Act 

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Page 17: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Introduction to US Health Care

Chapter 5

The Health Care Workforce

Page 18: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Health Care Industry: Statistics

• 12 million working in health care

• By 2010, employment is expected to increase 25%

• Between 2000-2010, health care will account for 13% of new jobs created

Page 19: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Health Care Workers

43%

15%

15%

6%

21%Hospitals

Nursing andPersonal Care

Physician Officesand Clinics

Dentist Offices andClinics

Other

Page 20: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Health Care Occupations

• Professional– Physicians, nurses,

pharmacists…• Service Worker

– Patient assistants, aids…• Administrative Personnel

– Support staff, managers…

Page 21: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Physicians

Doctors of Medicine (MDs)

Doctors of Osteopathy

(Dos)•Treating disease •Emphasis on

neuromusculoskeletal system•Preventative care•Holistic care

Page 22: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Physicians

Generalists

• Family Doctors• Comprehensive

Healthcare• Referral to

Specialists

Specialists

• Residency Program

• Medical Specialty Exam

• Higher Income

Page 23: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Becoming a Physician

• Undergraduate• Medical School

– Preclinical– Clinical

• Residency

Board Certified

• Subspecialty

Page 24: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Ensuring Financial Health

Registered Nurse (RNs)

Graduate Trained

Administer Medications

Supervise Personnel

Assist Physicians

Licensed Practical Nurses

(LPNs)Take Vital Signs

Keep Records

Assist in Patient Hygiene

Page 25: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Critical Thinking Application

Discuss the profile of nurses in the U.S.

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Page 26: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Nursing Profile• There are many levels of nursing based on

education level. • There are 2.7 million registered nurses. • In 2000, there were 816 nurses per 100,000

people. • The average age of a nurse is 45. • 94% of nurses are female and married. • 86% are white. • 59% of nurses are employed in hospitals.

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Page 27: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Health Care Professionals

• Dentists• Optometrists• Chiropractors• Podiatrists• Pharmacists

Page 28: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Physical Therapists

• Musculoskeletal focus• Restore functioning

and improve mobility• Non-drug, non-surgical

therapy• Graduate training

Page 29: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Physician Assistants (PAs)

• Conduct histories and exams

• Interpret tests• Make diagnoses• Perform procedures• Supervised by physician

Page 30: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

Chapter 5: Vocabulary Quiz

• Allopathic physicians (M.D.s.)• Chiropractors• Hospitalist• Nurse midwife• Nurse practitioner• Optometrists• Osteopathic physicians (D.O.s)• Pharmacists• Physician assistants (P.A.s) .• Podiatrists• Registered nurse (R.N)•  

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Page 31: 2 - 1 Introduction to US Health Care HS230 Health Care Administration Unit 2: Health Care Professionals Chapter 2 & Chapter 5 Kaplan University Kathy L

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Introduction to US Health Care

• HS230 Health Care Administration

• Unit 2: Health Care Professionals

• Chapter 2 & Chapter 5

• Kaplan University

• Kathy L. Lantz, MHS, MBA