1.intro to packet voice technologies
TRANSCRIPT
-
7/28/2019 1.Intro to Packet Voice Technologies
1/74
1 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Introduction to Packet VoiceTechnologies
Cisco Networking Academy Program
-
7/28/2019 1.Intro to Packet Voice Technologies
2/74
2 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Traditional Telephony
-
7/28/2019 1.Intro to Packet Voice Technologies
3/74
3 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Basic Components of a Telephony Network
-
7/28/2019 1.Intro to Packet Voice Technologies
4/74
4 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Central Office Switches
-
7/28/2019 1.Intro to Packet Voice Technologies
5/74
5 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
What Is a PBX?
-
7/28/2019 1.Intro to Packet Voice Technologies
6/74
6 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Basic Call Setup
-
7/28/2019 1.Intro to Packet Voice Technologies
7/747 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Supervisory Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
8/748 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Address Signaling
Tone telephone
DTMF dialing Rotary telephone
Pulse dialing
-
7/28/2019 1.Intro to Packet Voice Technologies
9/749 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Informational Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
10/7410 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Digital vs. Analog Connections
-
7/28/2019 1.Intro to Packet Voice Technologies
11/7411 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Time-Division Multiplexing
-
7/28/2019 1.Intro to Packet Voice Technologies
12/7412 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Frequency-Division Multiplexing
-
7/28/2019 1.Intro to Packet Voice Technologies
13/7413 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Packetized Telephony Networks
-
7/28/2019 1.Intro to Packet Voice Technologies
14/7414 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Packet Telephony vs.Circuit-Switched Telephony
More efficient use of bandwidth and equipment
Lower transmission costs
Consolidated network expenses
Increased revenue from new services
Service innovation
Access to new communications devices
Flexible new pricing structures
-
7/28/2019 1.Intro to Packet Voice Technologies
15/7415 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Call Control
-
7/28/2019 1.Intro to Packet Voice Technologies
16/7416 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Distributed Call Control
-
7/28/2019 1.Intro to Packet Voice Technologies
17/7417 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Centralized Call Control
-
7/28/2019 1.Intro to Packet Voice Technologies
18/7418 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Packet Telephony Components
-
7/28/2019 1.Intro to Packet Voice Technologies
19/7419 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Real-Time vs. Best-Effort Traffic
Real-time traffic needs guaranteed delay andtiming.
IP networks are best-effort with no guarantees of
delivery, delay, or timing.
Solution is quality of service end-to-end.
-
7/28/2019 1.Intro to Packet Voice Technologies
20/7420 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Foreign Exchange Station Interface
-
7/28/2019 1.Intro to Packet Voice Technologies
21/7421 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Foreign Exchange Office Interface
-
7/28/2019 1.Intro to Packet Voice Technologies
22/74
22 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Interface
-
7/28/2019 1.Intro to Packet Voice Technologies
23/74
23 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
T1 Interface
-
7/28/2019 1.Intro to Packet Voice Technologies
24/74
24 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E1 Interface
-
7/28/2019 1.Intro to Packet Voice Technologies
25/74
25 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
BRI
-
7/28/2019 1.Intro to Packet Voice Technologies
26/74
26 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Physical Connectivity Options
-
7/28/2019 1.Intro to Packet Voice Technologies
27/74
27 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Cisco IP Phone
-
7/28/2019 1.Intro to Packet Voice Technologies
28/74
28 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Analog Voice Basics
-
7/28/2019 1.Intro to Packet Voice Technologies
29/74
29 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Local Loops
-
7/28/2019 1.Intro to Packet Voice Technologies
30/74
30 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Types of Local-Loop Signaling
Supervisory signaling
Address signaling
Informational Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
31/74
31 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
On Hook
-
7/28/2019 1.Intro to Packet Voice Technologies
32/74
32 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Off Hook
-
7/28/2019 1.Intro to Packet Voice Technologies
33/74
33 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Ringing
-
7/28/2019 1.Intro to Packet Voice Technologies
34/74
34 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Ringing (Cont.)
-
7/28/2019 1.Intro to Packet Voice Technologies
35/74
35 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Pulse Dialing
-
7/28/2019 1.Intro to Packet Voice Technologies
36/74
I f ti l Si li ith
-
7/28/2019 1.Intro to Packet Voice Technologies
37/74
37 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Informational Signaling withCall-Progress Indicators
-
7/28/2019 1.Intro to Packet Voice Technologies
38/74
38 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Trunks
-
7/28/2019 1.Intro to Packet Voice Technologies
39/74
39 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Foreign Exchange Trunks
Foreign Exchange Office
Connects directly to office equipment
Used to extend connections to another location
Foreign Exchange StationConnects directly to station equipment
Used to provision local service
-
7/28/2019 1.Intro to Packet Voice Technologies
40/74
40 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Types of Trunk Signaling
Loop start
Ground start
E&M Wink Start
E&M immediate start
E&M delay start
-
7/28/2019 1.Intro to Packet Voice Technologies
41/74
41 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Loop-Start Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
42/74
42 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Ground-Start Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
43/74
43 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Signaling
Separate signalingleads for each direction
E-lead
(inbound direction)
M-lead(outbound direction)
Allows independent
signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
44/74
44 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Type I
-
7/28/2019 1.Intro to Packet Voice Technologies
45/74
45 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Type V
-
7/28/2019 1.Intro to Packet Voice Technologies
46/74
46 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Type II
-
7/28/2019 1.Intro to Packet Voice Technologies
47/74
47 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Type III
-
7/28/2019 1.Intro to Packet Voice Technologies
48/74
48 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E&M Type IV
Trunk Supervisory Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
49/74
49 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Trunk Supervisory SignalingWink Start
Trunk Supervisory Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
50/74
50 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Trunk Supervisory SignalingImmediate Start
Trunk Supervisory Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
51/74
51 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Trunk Supervisory SignalingDelay Start
-
7/28/2019 1.Intro to Packet Voice Technologies
52/74
52 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
2-Wire to 4-Wire Conversion and Echo
Echo is due to areflection.
Impedancemismatch at the2-wire to 4-wirehybrid is themost common
reason for echo.
-
7/28/2019 1.Intro to Packet Voice Technologies
53/74
53 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Echo Is Always Present
Echo as aproblem is a
function of theecho delay andthe loudnessof the echo.
-
7/28/2019 1.Intro to Packet Voice Technologies
54/74
54 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Echo Suppression
-
7/28/2019 1.Intro to Packet Voice Technologies
55/74
55 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Echo Cancellation
-
7/28/2019 1.Intro to Packet Voice Technologies
56/74
56 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Analog-to-Digital Voice Encoding
-
7/28/2019 1.Intro to Packet Voice Technologies
57/74
57 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Digitizing Analog Signals
1. Sample the analog signal regularly.
2. Quantize the sample.
3. Encode the value into a binary expression.
4. Compress the samples to reduce bandwidth,optional step.
Basic Voice Encoding:
-
7/28/2019 1.Intro to Packet Voice Technologies
58/74
58 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Basic Voice Encoding:Converting Digital to Analog
1. Decompress the samples, if compressed.
2. Decode the samples into voltage amplitudes,rebuilding the PAM signal.
3. Filter the signal to remove any noise.
-
7/28/2019 1.Intro to Packet Voice Technologies
59/74
59 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Nyquist Theorem
-
7/28/2019 1.Intro to Packet Voice Technologies
60/74
60 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Voice Compression Techniques
Waveform algorithms
PCM
ADPCM
Source algorithms
LDCELP
CS-ACELP
-
7/28/2019 1.Intro to Packet Voice Technologies
61/74
61 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Example: Waveform Compression
PCM
Waveform coding scheme
ADPCM
Waveform coding scheme
Adaptive: automatic compandingDifferential: encode changes betweensamples only
ITU standards:
G.711 rate: 64 kbps = (2*4 kHz)
*8 bits/sample
G.726 rate: 32 kbps = (2 * 4 kHz) * 4 bits/sample
G.726 rate: 24 kbps = (2 * 4 kHz) * 3 bits/sample
G.726 rate: 16 kbps = (2 * 4 kHz) * 2 bits/sample
-
7/28/2019 1.Intro to Packet Voice Technologies
62/74
62 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Compression Bandwidth Requirements
-
7/28/2019 1.Intro to Packet Voice Technologies
63/74
64 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Perceptual Speech Quality Measurement
-
7/28/2019 1.Intro to Packet Voice Technologies
64/74
65 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Signaling Systems
-
7/28/2019 1.Intro to Packet Voice Technologies
65/74
66 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
T1 Digital Signal Format
-
7/28/2019 1.Intro to Packet Voice Technologies
66/74
67 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Robbed-Bit Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
67/74
68 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Channel Associated SignalingT1
-
7/28/2019 1.Intro to Packet Voice Technologies
68/74
69 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
E1 Framing and Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
69/74
70 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Channel Associated SignalingE1
-
7/28/2019 1.Intro to Packet Voice Technologies
70/74
71 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Common Channel Signaling
-
7/28/2019 1.Intro to Packet Voice Technologies
71/74
72 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
ISDN
ISDN
Part of network architecture
Definition for access to the network
Allows access to multiple services througha single access
Used for data, voice, or video
Standards-based
ITU recommendations
Proprietary implementations
-
7/28/2019 1.Intro to Packet Voice Technologies
72/74
73 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
ISDN Network Architecture
-
7/28/2019 1.Intro to Packet Voice Technologies
73/74
74 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony v1.0
Layer 3 (Q.930/931) Messages
-
7/28/2019 1.Intro to Packet Voice Technologies
74/74