1.general management

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Speaker Speaker : Dr. Nay Zin : Dr. Nay Zin Latt Latt Venue Venue : India : India Date Date : 7 : 7 th th .10.10 .10.10

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Dr. Nay Zin Latt's lecture notes for MMWAI, India

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Page 1: 1.General Management

SpeakerSpeaker : Dr. Nay Zin Latt: Dr. Nay Zin LattVenueVenue : India: IndiaDateDate : 7: 7thth.10.10.10.10

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Brief Profile

Name : Dr. Nay Zin LattEducation : B.Arch, H.G.P, DA, Dip. Eng, MBA, EMBA, DBA (UK), DBA (US), Ph.D

Pen Name : Nay Zin Latt. Dr. Ba Maung.Literary Award : Pakokeku U Ohn Pe (2006)

Thuta Swesone (2007) Shwe Amu Tae (2008) Pakokeku U Ohn Pe (2008)

Past Experience : Architect (Irrigation Dept ) - Captain ( Military Engineer )

Present : Chairman - AMBO Business Group. - AMBO Hotel Group. - Representative, consultant for over (20) foreign companies.

Others : General Secretary Myanmar Hotelier Association

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…. “ the act of running and controlling ”

What else then ? Is it of that simple ?..... “ No”.

“… It is about proper guidance in order to maximize benefits & minimize the loses.”

“Commanding is not Managing”

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You are now living in the “Knowledge Age”.

Management is part of knowledge which is also understanding of intellectual works.

General management refers managing skills for everything including biz management , time management , life management ..etc…

Management generates “ Effectiveness” & “Efficiency”.

Without managerial skill, it is like the man without brain.

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Some are born to “eat” Some are born to “do”

Self interest comes first. What should be in second ? Your community , your nationality !

This is about life managing.

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When you study about “Management”…. You should know the “Functions” & how it works. Functions are the fundamental of “General Management” Tactic, strategy & grand strategy are also higher level of Management.

Function of Management –

– Planning– Organizing– Leading– Controlling

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Four Functions of Management

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Planning Planning The act or process of making , that you intend to achieveThe act or process of making , that you intend to achieve..

OrganizingOrganizingTo arrange for sth to happen or to be provided.To arrange for sth to happen or to be provided.

LeadingLeadingTo motivate, coordinate and energize other to do.To motivate, coordinate and energize other to do.

ControllingControllingGiving platform , guidance & checking.Giving platform , guidance & checking.

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Planning Forecasting , Establishing objectives Devising strategies Developing policies. Setting goals.

Organizing Achieve coordinated effort Defining task and authority relationships Departmentalization Delegation of authority

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Leading. Give other people the direction to

accomplish specific objectives. Understanding the real situation. Inspiring others to do. Role model can make sb having feeling or

emotion.

Controlling Ensure actual operations conform to planned

operations.

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Management in other way is about allocating and accommodating your “Resources” most effectively.

A few of Resources

Financial resources. Physical resources. Human resources. Technological resources Intellectual resources etc…..

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You should know about yourself. Then, know about your works.

What are you doing ? How would you see the future & world ?

We say as

Vision simply as “ What do you want to become ? ”

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Try to know works… and set the goal there.

We say it as

Mission is about understanding your works with intention.

Mission simply as “ What is your business”

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Detail study or examination.

After the study and in use of SWOT Analysis, your management After the study and in use of SWOT Analysis, your management will be more effective. will be more effective.

S S Strength Strength (Internal )(Internal )

W W Weakness .. Weakness ..

O O Opportunity Opportunity (External)(External)

TT Threat .. Threat ..

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1st Age ……. Accumulating knowledge. (25) yr

2nd Age ……. Working with experiences. (25-60) yr

3rd Age ……. Religion. (60) above

“ “ 22ndnd Age is the most challenging with changes.” Age is the most challenging with changes.”

Why work ?Why work ? How work ?How work ?

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Technical skill (Expert, technician ) Human Skill ( Manager ) Conceptual skill ( Leader )

If you really want to be high flyer… you must have all skills.

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Skill Types Needed by Managerial Level

Copyrights@2007 by Dr. NZ Latt. All rights reserved

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Time that managers spend on the four managerial functions

Copyrights@2007 by Dr. NZ Latt. All rights reserved

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The Decision Making Process

Identify the Identify the problemproblem

EvaluateEvaluatedecisiondecision

Implement Implement decisiondecision

Collect relevantCollect relevantinformationinformation

EvaluateEvaluatealternativesalternatives

Select bestSelect bestalternativealternative

Develop Develop alternativesalternatives

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The Decision Style ModelThe Decision Style Model

Analytic

Directive Behavioral

Conceptual

Rational Intuitive

Low

High

Way of Thinking

ToleranceFor

Ambiguity

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What Is Motivation?

The willingness to do something.

Is condition by the action’s ability to satisfy some need for the individual.

Key Elements

1. Intensity: how hard a person tries

2. Direction: toward beneficial goal

3. Persistence: how long a person tries

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Sources of Motivation

Nature of the Organization

Nature of the Organization

Personal CharacteristicsPersonal Characteristics Nature of theJob

Nature of theJob

Individual MotivationIndividual

Motivation

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Creative Orientation

One of the essential differences is that in the creative orientation you initiate any desired change by changing the contents of your brain, while in the reactive-responsive orientation you attempt to change conditions outside yourself, without changing the contents of your brain.

One of the most important aspects of the reactive-responsive orientation can be called "overcoming resistance" or "changing the system”.

You attempt to apply a stronger force to overcome an opposing force.

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Transformation from Victim to Freedom Creator

“Victim mode" or “Victim mentality." 

You transform your operating basis from the “Reactive orientation" to the “Creative orientation"

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In the creative orientation you focus on the result .

Knowledge power plays the big role in creative orientation.

"what" precedes "how."

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K - Knowledge R – Responsibility C – Control

Sample Beliefs:

• I trust the decisions I make. • I acknowledge my ability and responsibility to make a positive difference in the world. • I actively embrace the opportunities that come with change. • I am true to my personal vision. • I am willing to take the risks necessary to live my life openly and honestly.

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Q & A

Dr. Nay Zin LattDr. Nay Zin Latt