1980 is callingmedia.iccsafe.org/annual/2016/1980-is-calling-they-want-their... · who they are and...

2016 ICC Annual Conference Education ProgramsKansas City, MO 1

1980 Is CallingThey Want Their Mentoring Program Back

MillennialvilleNext Exit

Tracy L Lendi, PhD.Vice President, Training & Education International Code Council

About This Course• Introduction and welcome

• Emergency exits

• Breaks

• Cell Phones

• Mentoring overview


Course Objectives• Analyze and articulate the factors that motivate

each of the generations in the workplace.

• Compare and contrast the mentoring needs of the generations in the workplace.

• Discuss the components of a successful mentoring program.

• Describe the factors that contribute to mentoring program failure.

• Analyze the concept and value of reverse mentoring.

• Construct the framework for a mentoring program at their location

• Examine and describe measurement tools that can be used to evaluate the mentoring program.

Course Resources• When Generations Collide: Who They Are. Why

They Clash. Lyn Lancaster and David Stillman

• Designing Workplace Mentoring Programs: An Evidence‐Based Approach. Tammy D. Allen, Lisa M. Finkelstein and Mark Poteet

• The M‐factor: How the Millennial Generation is Rocking the Workplace. Lyn Lancaster and David Stillman

• Creating a Mentoring Program: Mentoring Partnerships Across the Generations. Annabelle Reitman and Sylvia Ramierez Benatti

• The Mentor’s Guide: Facilitating Effective Learning Relationships. Lois J. Zachary


Generations DefinedWho They Are and What Moves Them to Action

GenerationsStraight Ahead

Generations Defined• Traditionalists (Born 1925‐1945) 71+

• Baby Boomers (Born 1946 – 1964) 52‐70

• Generation X’ers (Born 1965‐ 1977) 39‐51

• Millennials (Born 1978 – 1995) 21‐38

• Gen Z (Born 1996– 2015) 1‐20


Ideals Across GenerationsTrad

itionalist • Respect

Authority

• Conservative

• Disciplined

• Formal

• Structured with clear expectations

Bab

y Boomer• Optimist

• Involved

• Hard working

• Lifelong Learners

Gen X • Skeptical

• Fun

• Informal

• Self‐reliant

Millennial• Realistic

• Confident

• Extreme Fun

• Social and Networking

• Structured with clear expectations

Info Gathering Across Generations

Trad

itionalist • Traditional

Media

• Newspaper, radio & TV

• Face‐to‐Face

Bab

y Boomer• Mix of venues

• Newspapers and online

• Telephone/Cellphone & email

• Face‐to‐Face

Gen X • Internet &

online

• Mobile devices

• IM & texting

• Avoid unnecessary meetings

Millennial• Social Media

• Texting

• Peer‐to‐peer networks


Learning Motivation Across GenerationsTrad

itionalist • Knowledge of

history and context

• Public recognition

• Relevant to organiza‐tional goals

• Leadership opportunities

Bab

y Boomer• Public & peer

recognition

• Relevant to career goals

• Invitation is a perk

Gen X • Relevant to

personal goals

• Recognition from instructor

• Mentoring opportunities

Millennial• Fast track to

success

• Structured Assignments with tight deadlines

• Networking opportunities

Delivery Methods Across Generations

Trad

itionalist • Classroom

based lectures

• Dislike role plays & learning games

Bab

y Boomer• Lecture and/or

workshops

• Small group exercises

• Discussion elicit “safe” responses, not honest

Gen X • E‐learning

• Experiential learning (role play)

• OTJ training

• Self study

Millennial• E‐learning,

wikis, blogs, podcasts, & mobile applications

• Hands‐on

• Collaboration leveraging technology


Feedback Across GenerationsTrad

itionalist • Assume they

are meeting objectives unless they hear to the contrary

Bab

y Boomer• Well‐

documented feedback all at once

Gen X • Regular

feedback

Millennial• Frequent, on‐

demand feedback

Time To Reflect

What thoughts do you have based on the characteristics of each generation when it comes to

mentoring?


The Millennial MindsetThe Mind of a Millennial from Their Perspective

UnderstandingStraight Ahead

What Makes Them Tick• The Parenting Cycle

• Entitlement or Opportunity

• Meaning

• Need for Speed

• Collaboration


The Parenting Cycle

Traditionalist

Boomers ‐Champions

Gen Xer’s –Latch Key

Millennials ‐Focus

What Makes Them Tick• The Parenting Cycle

• Entitlement or Opportunity

• Meaning

• Need for Speed

• Collaboration


Time To Reflect

Knowing a bit more about the inner workings of the Millennials, how does this impact your ideas for a

mentoring initiative?

Mentoring Programs RedefinedAnalyzing the Elements to a Success Mentoring Program

SuccessStraight Ahead


Success vs. Failure

Successful Program

• Partnership

• Equal voice

• Mutual respect

• Challenging

• Collaborative

• Goal driven

• Meaningful projects

• Utilizes technology

• Networking opportunities

• Continuous feedback

Failing Program

• Hierarchical

• Limited sharing

• Micromanagement

• No context

• Negative feedback only

• Assume they can’t

• Be unavailable

• Anti‐technology

• Culture not ready

Steps to Creation1. Determine organizational readiness

2. Define the expectations and goals

3. Plan the infrastructure

4. Mentor and mentee recruitment

5. Matching parameters

6. Activities

7. Program evaluation


The Rubber Meets the RoadCustomizing a Mentoring Program for Your Organization

How Did You Do?


Questions? More Information?

Tracy L Lendi, [email protected]

708‐799‐2300 ext. 4302

www. iccuniversity.com

1980 Is CallingThey Want Their Mentoring Program Back

MillennialvilleNext Exit

Tracy L Lendi, PhD.Vice President, Training & Education International Code Council

1980 is callingmedia.iccsafe.org/annual/2016/1980-is-calling-they-want-their... · who they are and...

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