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PERFORMANCE MANAGEMENT SYSTEM

- BHARTI AIRTEL

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GROUP MEMBERS

Komal Upadhayay Iram Usmani Shalaka Mohite Sumy Thomas Shweta Kumari

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INTRODUCTION Flagship Company- Bharti enterprises. Structured into three individual strategic

business units (SBUs) Mobile Services

Airtel Tele media Services

Enterprise Services

Largest Player in the Mobile Segment.

Customer base: 23-Telecom Circles of theCountry

Unified Brand "Airtel".35/5/2012

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EMPLOYEES at BHARTI AIRTEL Employee Friendly HR policies.

Mantra for Employee Delight People Pride Passion Processes Performance

Follows Open Door Policy.45/5/2012

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PMS @ AIRTEL

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PMS @ AIRTEL Employees Involvement Planning Employees' Performance

Elements.

Standards. Performance Elements and Standards

Measurable.

Understandable.

Verifiable.

Equitable.

Achievable.

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PMS @ AIRTEL Employees Accountability-Work

Assignments or Responsibilities.

Performance Plans are Flexible.

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PMS @ AIRTEL Assignments and Projects are Monitored

Continually.

Methods:

Conducting Progress Reviews.

Ongoing Monitoring.

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PMS @ AIRTEL Training.

Giving Assignments that Introduce NewSkills or Higher Levels of Responsibility.

Improving Work Processes.

Other Methods.

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PMS @ AIRTEL Rating-Evaluating Employee or Group

Performance.

Rating of record-According to Procedures. Based on KSAs decided 360*/ 270*/ 180*

Impact on Various Personnel Actions Promotions.

Pay increases.

Reduction in Force.

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PMS @ AIRTEL Good Performance is Recognized.

Recognition: ongoing and part of day-to-

day experience.

Awards: Cash.

Day off.

Other Non-monetary Items.

Suggestions are also Rewarded.

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TECHNIQUES AT AIRTEL ESSAY TECHNIQUE :

Appraiser records overall impressions about employee : strengths,

weaknesses, promotability, development needs.

CRITICAL INCIDENT TECHNIQUE :Maintain daily log of what the employee does. Susceptible to

favouritism.

FORCED DISTRIBUTION RANKING :Relative rankings of employees with each other. Employees allotted

to certain performance category.

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PMS in Theory Prerequisites

Performance Planning

Performance Execution

Performance Assessment

Performance Review

Performance Renewal & Recontracting

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COMPARISONIn Theory AIRTEL

Prerequisites Planning

Performance Planning Planning

Performance Execution Monitoring

Performance Assessment Monitoring & Developing

Performance Review Rating & Rewards

Performance Renewal &

Recontracting

Planning

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