-19: nderstanding the impact on lack sian and …€¦ · high doses of steroids or...

COVID-19: UNDERSTANDING THE IMPACT ON BLACK, ASIAN AND

MINORITY ETHNIC PEOPLE IN CRAWLEY

This survey is to gather evidence on how Black, Asian and Minority Ethnic

people in Crawley have been impacted by coronavirus. This will help us, the

NHS and others to understand more about the experiences in our community

and make recommendations to help improve things. Please help by answering

some questions about your experience during this period, it will take about 20

minutes.

PART 1: NHS SERVICES

1. Are you filling in this form on behalf of someone else?

Yes No

2. Which of these NHS services have you used in the past two years, for

yourself or your household?

GP services

NHS 111

Pharmacy

Dentist

Mental health

The NHS App

The NHS

website

Opticians

Urgent Care

Accident and

emergency

Hospital visits

Sexual health

services

Midwife or

Health visitor

Other (please

specify)

None

3. Since the Coronavirus pandemic, have any of your appointments with

NHS services been cancelled?

I cancelled the appointment

The NHS cancelled the appointment

No

2

4. Tell us more about why the appointment was missed and did this

have a negative impact on your health?

5. Do you think you, or anyone else in your household have had

Coronavirus?

Yes (please go to Part 2: Experience of Coronavirus)

No (please go to Part 3: Employment situation in page 7)

PART 2: EXPERIENCE OF CORONAVIRUS Please complete if you or anyone in your household had Coronavirus or

believe might have had it. Otherwise, skip to page 7 (Part 3: Employment

situation).

6. Who in your household caught coronavirus? (tick all that apply)

Me

Household member

More than two household members

7. Were you or your household member tested?

Yes

No

Not sure

3

8. How were you or your household impacted by coronavirus?

9. If you had coronavirus, did you have any underlying health

conditions?

Diabetes

Heart disease

(such as heart

failure)

Respiratory

illness (e.g.

asthma, Chronic

Obstructive

Pulmonary Disease

(COPD),

Emphysema, etc.)

Chronic kidney

disease

Liver disease

(such as hepatitis)

Condition

affecting the brain

or nerves (such as

Parkinson's

disease, motor

neurone disease,

multiple sclerosis

or cerebral palsy)

Condition that

means you have a

high risk of getting

infections

I was taking

medicine that can

affect the immune

system

Obesity (a BMI

of 40 or above)

Pregnancy

I had no

underlying health

condition

Prefer not to say

Other (please specify)

4

10. Are you or another member of your household considered in the

high-risk group from coronavirus by the NHS (i.e. did you get a letter

from the NHS to tell you were in the high-risk group)?

Yes, I got an NHS letter

No

11. If you are considered high risk, what condition/illness/disease do

you have? (Tick all that apply)

Had an organ transplant

Having chemotherapy or

anti-body treatment for cancer,

including immunotherapy

Having an intense course of

radiotherapy (radical

radiotherapy) for lung cancer

Having targeted cancer

treatments that can affect the

immune system (such as protein

kinase inhibitors or PARP

inhibitors)

Have been told by a doctor

that you have a severe lung

condition (such as cystic fibrosis,

severe asthma or sever Chronic

Obstructive Pulmonary Disease

(COPD)

Have been taking medicine

that makes you much more

likely to get infections (such as

high doses of steroids or

immunosuppressant medicine)

Have a serious heart

condition and are pregnant

Do not wish to say

Not applicable


12. Have you used any NHS services for the treatment of coronavirus?

Yes No

5

13. Please tell us which services you used e.g. NHS 111, GP, Accident and

Emergency, pharmacy...

14. How would you describe the care you or a household member

received from the NHS for coronavirus?

Excellent

Satisfactory

Average

Unsatisfactory

Very poor

15. Please tell us more about the care you or your household member

received (if good, what was good about it – staff, care, etc)

16. Did you experience ill health after recovering from Coronavirus or

new symptoms after diagnosis?

I did not experience any symptoms afterwards

I experienced new symptoms

I continued to have poor health

I am not sure

Please tell us about your symptoms.

6

PART 3: EMPLOYMENT SITUATION

17. Before the lockdown which best describes your employment

situation?

Apprenticeship

scheme/training

Employed

Unemployed and looking for

work

Unemployed and not looking

for work

Self-employed

Student

Homemaker

Retired

Zero hours contract

Full time carer

Other

18. During the lockdown, what happened with your work?

I worked from home

I was an essential worker

I worked away from home

I was furloughed

I lost my job

I could not continue my

business/being self-employed

I was able to continue running

my business/being self-employed

Other

PART 4: WORKING DURING CORONAVIRUS LOCKDOWN Please complete if you were an essential worker or you worked away from

home during coronavirus lockdown. Otherwise, skip to page 9 (Part 5:

Information and concerns).

19. How did you travel to work before the lockdown?

Public transport

Bicycle


Walk

Car/Motorbike

7

20. If you had to travel into your workplace, did you have to use

different ways to get to work?

Yes

No

21. If you used different ways to travel, did it feel safe?

Yes

No

Not sure

22. Did you use public transport?

Yes

No

23. Have you been given a choice about whether to continue working?

Yes

No

Not sure

24. Do you feel safe from coronavirus at work?

Yes

No

Mostly or varied

8

25. Did you feel you were expected to take a higher level of risk

compared to White or non-BAME colleagues?

Yes

No

Not sure

If yes, please tell us more.

26. Do you feel that you have been given enough personal protection

equipment (PPE)?

Yes

No

Not sure

What PPE did you use?

27. Did you have to buy your own personal protection equipment (PPE)?

Yes

No

Not applicable

9

28. Has your employer carried out a risk assessment in regards to

coronavirus exposure?

Yes

No

Not sure

PART 5: INFORMATION AND CONCERNS

29. Where do you get your information about coronavirus? (Tick all that

apply)

Government

briefings

Social media

(Twitter, Facebook,

Instagram, etc)

WhatsApp

groups

Internet search

Household

members

Word of mouth

Friends and/or

family

Religious

groups

Community

groups

Local services

News channels

Online news or

news channels

outside the UK

Radio

Other

30. Do you believe you or your household are at risk of getting sick from

coronavirus?

Yes

No

I don't know

31. Do you feel you are taking more risks than you want to?

Yes

No

I don't know

10

32. If you feel you were taking more risks than you would like, can you

explain?

33. Would it be helpful for you to receive information from the NHS in

the following formats? (Tick all that apply)

Plain English

Picture

Larger font

Braille

In another

language

Easy Read

leaflets/fact

sheet/guidance

Posters

Billboards

Other (please

specify)

Television

NHS website

WhatsApp

message

Social media

(Twitter, Facebook,

Instagram, etc)

Online

videos/audio in

English

Online

videos/audio in

another language

Through

community/volunt

ary/religious

groups

Helpline

Text messages

Email

Letter


11

34. Since the lockdown started on the 23rd March 2020, how has it made

you feel? (Tick all that apply)

Afraid or

panicked

Angry or

frustrated

Anxious

Conflicted or

confused

Coping with

grief and loss for

people who have

died

Distrustful of

the Government /

media

Feel burnt out

from working from

home/working

alongside other

responsibilities

Finding

gratitude and

kindness in the

coronavirus

pandemic

Happy and

contented in

household

Have a

lockdown routine

to help

Feel like life is

unfair

Lonely/isolated

Increased

sense of

community

Powerlessness

Mixed

emotions

Reluctant or

unmotivated

Stressed

Relaxed

Under pressure

to return to work

Uneasy about

relationships

Unprepared

Pleased with a

slower pace of life

Unsupported

or disregarded

Other

35. What are your main concerns about the coronavirus pandemic?

36. What are you doing to keep yourself well?

12

37. What would help you to feel better supported from the coronavirus?

Advice on

money, energy bills

and loans

Advice on how

to access the

library during the

lockdown

Advice on

domestic abuse

and violence

Advice on rights

and work

Advice on

looking after

someone else

Advice on racist

or religious hate

crime

ESOL classes

(English for

Speakers of Other

Languages) to help

find independent

and accurate

information

Finding help

with shopping

Getting access

to food banks

Getting

culturally

appropriate food

Keeping fit

Help with

shopping

Computer

lessons to search

for accurate

information online

Information

from health

services around

coronavirus

Someone to

talk to

Anything else (please specify)

Please continue on the next page.

13

38. What would you do if you or someone from your family gets sick?

(Tick all that apply)

I would speak

to the GP

I would go to

the hospital/GP

surgery

I would go to

buy medicines

from the

pharmacy/shop

I would stay in

quarantine

Call 111

I would attend

accident and

emergency

I would speak

to the council

I would ask a

more experienced

relative/friend to

advise me on what

to do

I would go to a

traditional healer

I would speak

to a community or

voluntary group

for advice

Search the

internet


39. What do you consider to be the main symptoms of the coronavirus?

40. What can the NHS do to support you to stay well?

14

PART 6: ABOUT YOU

41. What best describes your gender?

Female

Male

Non-binary

Prefer not to say


42. Is your gender identity the same as you were assigned at birth?

Yes, my gender identity is the same as at birth

No, my gender identity has changed

Prefer not to say

43. Age

16-17

18-24

25-34

35-44

45-54

55-64

65+

Prefer not to say

44. Religion/belief

Buddhism

Christianity

Hinduism

Judaism

Islam

No religion (Atheist, Agnostic,

Humanist, etc.)

Sikhism

Other

15

45. Which ethnic group do you identify with?

Asian/Asian British: Indian

Asian/Asian British: Pakistani

Asian/Asian British: Tamil

Asian/Asian British: Ugandan

Asian/Asian British:

Bangladeshi

Asian/Asian British: Chinese

Asian/Asian British:

Other Asian

Black/African/Caribbean/Black

British: African


British: Caribbean


British: Other Black

Mixed/multiple ethnic group:

White and Black Caribbean


White and Black African


White and Asian


Other Mixed

Other ethnic group/British

other ethnic group: Arab


other ethnic group: Chagossian


other ethnic group: Mauritian

White/British White: English/

Welsh/ Scottish/ British/ Northern

Irish

White/British White: Irish

White/British White:

Gypsy/Irish Traveller

White/British White: Roma

White/British White: Other

If other, please specify

46. Were you born in the UK?

Yes

No

Please continue on the next page.

16

47. How long have you lived in the UK?

Less than 1 year

Between 1 and 5 years

More than 5 years

More than 10 years

More than 20 years

Not applicable

48. Have you ever applied for asylum in the UK?

Yes No

49. What is your preferred language, including British sign language?

50. If your first language is not English, do you confidently:

Read in your first language

Read English

Speak English

Understand English

Not applicable

51. Do you consider yourself to have a disability or long-term health

condition?

Yes

No

Prefer not to say

17

52. Do any of the following disabilities or long-term health conditions

apply to you?

Deafness or hearing

impairment

Learning disability

Mental health condition

Developmental condition (e.g.

dyslexia or dyspraxia)

Blind, partially sighted or

visual impairment

Impaired

memory/concentration or ability

to understand, e.g. stroke,

dementia, head injury

Long-term illness or health

condition, e.g. cancer, HIV,

diabetes, chronic heart disease,

rheumatoid arthritis, chronic

asthma

Mobility or physical, e.g.

walking, dexterity


53. Are you an unpaid carer for someone who is disabled, has a long-

term condition or is elderly?

Yes No

54. Do you have unpaid responsibility for children as a

parent/grandparent/guardian, etc.?

Children aged 0 to 4


(primary)


(secondary)

Young person aged 19-25

Not applicable

18

55. Where do you live?

Bewbush

Broadfield

Forge Wood

Furnace Green

Gossops Green

Ifield

Langley Green

Maidenbower

Northgate

Pound Hill

Southgate

Three Bridges

Tilgate

West Green

Not sure

56. In which type of housing do you currently live?

Homeowner /

have a mortgage

Council tenant

Private tenant

Housing

Association tenant

Housed

through job

Staying with

relatives/friends

but I pay rent

Staying with

relatives/friends

rent free

Hostel

Homeless

(including Bed and

Breakfast tenants)


57. In your household do you...

Live alone

Live with a partner with or without children

Share an address where you share cooking facilities and share a living

room or sitting room or dining area with other adults

Other

19

58. How many people live in your household?

59. How many bedrooms are in your home?

60. Do you receive any means-tested benefits (Universal Credit, Housing

Benefits, income-related Employment and Support Allowance,

income-based Jobseeker's Allowance)?

Yes

No

Not sure

61. What is your approximate monthly household income after housing

costs?

Less than £400

Between £400 and £599








More than £3000

62. Do you volunteer for an organisation or your community?

Yes (please specify) No

20

63. Would you like to participate in an interview? Interviews are

confidential, and it will help us to gather in-depth knowledge on the

issues impacting the BAMER community in Crawley.

Yes No

Thank you for registering your interest. Please fill in the form below and

we will contact you soon.

Name and surname

Postcode

Email Address

Phone Number

Please turn the page.

21

Thank you for completing the survey!

Thank you for taking the time to participate in this research; your answers

will help us to build a picture of any problems, so we can present our findings

to people who make decisions.

This project is funded by Sussex NHS Partnerships. All surveys and interviews

will be treated anonymously and kept securely by Citizens Advice in West

Sussex (North, South, East) in line with GDPR (General Data Protection

Regulation 2018). If you’d like more information about this project or to find

out how you can get involved, please get in touch with us:

[email protected]

Acknowledgements: With thanks to The Trust for Developing Communities

and Dr Anusree Biswas Sasidharan for the development of this survey.

Please return your survey by Tuesday August 4th, 2020.

Please send it to:

Covid-19 Research Project

Citizens Advice Crawley

The Orchard

Gleneagles Court

Brighton Road

Crawley

RH10 6AD

Citizens Advice in West Sussex (North, South, East) can help you if you need

advice. We offer free, confidential advice on benefits, housing, employment,

debt and more.

Web chat and email - please visit www.advicewestsussex.org.uk

Phone - 0344 477 1171 (Monday to Friday, 9am-4.30pm)

Self-help info - www.citizensadvice.org.uk

mailto:[email protected]

http://www.advicewestsussex.org.uk/

-19: nderstanding the impact on lack sian and …€¦ · high doses of steroids or...

Documents