18th April 2007Dan Lyon

Vice President

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ACCRA Manufacturing, Inc.

Supplier of Aerospace machined parts and assemblies Founded in 1978 Bothell, Washington, USA 165 employees

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Customers

Boeing Hawker de Havilland KHI MHI Goodrich Corporation Others

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Challenges in a Global Marketplace

Cost Competitiveness Diverse customer systems and requirements Redundant quality audit activity Provide World Class customer service

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Meeting the Challenges

1996: Began our Lean Journey Focused on eliminating WASTE Standardized processes Reduced Lot size, increased throughput Identified Quality Assurance as a Bottleneck

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Meeting the Challenges

1998-2000: Investigated industry trends towards standardization: ISO AS9100

2000-2001: Accra moves forward with AS9100. Evaluation of systems and procedures for

incorporation

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AS9100 Implementation

2002: Standardization of FAI Process by adopting

AS9102 Revised Quality documents, working procedures,

and work instructions to comply with AS9100 2003:

Fully compliant AS9100 system 2007:

Obtained 3rd Party Accreditation with a near perfect score

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AS9100 Benefits

One standard quality system to meet multiple customer requirements AS9100 recognized as standard by current and

potential customers Eliminated redundant quality auditing Reduction of administrative overhead

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AS9100 Operational Benefits

Standardized quality and operating procedures: Reduced training requirements Increased efficiency

Personnel utilized across customer base Reduction of non value added activities associated with multiple

customer requirements Improved product flow and quality

Focused on elimination of WASTE in processes and procedures Required reliable manufacturing processes which provided

increased quality of product

Created high level of service applied across our customer base

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Summary

Accra’s continued standardization of quality and process requirements ensures product integrity while allowing competitiveness in a global economy

Accra has a unified standard that meets multiple customer needs while satisfying contract, applicable law and regulatory requirements