Information guideMarch 25, 2018

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2018 Bank of America Shamrock Shuffle Grant Park information volunteerThank you for volunteering for the 2018 Bank of America Shamrock Shuffle. To ensure that you are fully prepared to fulfill your volunteer role, and to answer participant questions throughout race morning; please take the necessary time to familiarize yourself with all the information in this volunteer guide. At the completion of your shift, please share any comments about your volunteer experience and/or suggest improvements for the information program to Nicole Lockwood at nicole.lockwood@cemevent.com.

Race day timeline 6:30 a.m. Gear check opens6:30 a.m. Start Corrals Elite, A, B, C and D open7:30 a.m. Start Corrals E, F, G and H open8:20 a.m. Wave 1 Start Corrals Elite, A, B, C and D close8:30 a.m. Wave 1 race start8:45 a.m. Wave 2 Start Corrals E, F, G and H close8:45 a.m. Walk Wave opens9:00 a.m. Post-Race Party begins9:00 a.m. Wave 2 race start9:15 a.m. Walk Wave closes9:30 a.m. Walk Wave race start9:30 a.m. Live music begins at the Post-Race Party11:30 a.m. Gear check closes1:00 p.m. Beer ticket sales end1:30 p.m. Post-Race Party ends2:00 p.m. Race after party at The Scout begins

Volunteer roles/instructions You will report to your zone coordinator throughout your volunteer shift. He/she will likely pair you with another volunteer and instruct you on where to position yourself. The role of the Grant Park information team volunteers is to serve as a source of information for participants, spectators and volunteers in Grant Park on race day. If you do not know how to answer a question, please direct the individual to the nearest of the three information tents throughout Grant Park. Refer to the map on pages 9 - 10 for information tent locations.

If you have or see any issues, please seek out your zone coordinator, who will radio to dispatch.

Frequently asked questions Pre-race participant faqsWhich gear check should I use and where is it?There are two main gear check facilities for participants, red and blue. Gear check for walk participants will be at the end of the blue gear check and will have green signage. Additionally, participants with white bibs will check their gear at the Elite Club Team Championship tent. Refer to the gear check map on pages 7 - 8 for directions to all gear check locations.

I am late, what should I do?Do not panic. If you are in Wave 1 and the field has not advanced, you can start at the back of Corral D. If Wave 1 is advancing, runners can wait and start in Corral H.

I am late, can you take my bag to gear check for me? For security reasons, volunteers CANNOT take baggage for a participant under any circumstances. Bags must be checked at a gear check tent. Any bags left unattended will be removed from Grant Park and will not be made available to the participant.

Can I get water/Gatorade before the race?Gatorade® Endurance Formula (lemon-lime) and water are available near your assigned gear check.

Where can I get safety pins or other runner supplies?You can find safety pins and other supplies at the pre-race supplies tent near each gear check facility.

Which start corral should I be in? Check your bib. The letter listed before your event number indicates your start corral.

I lost my bib. What can I do? Replacement bibs are not available and you cannot access your start corral or the course without an official race bib. If you choose to participate without an official bib, you will be pulled off the race course when spotted without a valid race bib.

Can I run with a friend/change my corral? No, you cannot move to another start corral, neither in front of nor behind your assigned corral. This policy is in place to maintain the integrity of the start corral system, the capacity of the corrals, and to ensure a fluid race start for all participants.

I registered for the 2 mile walk, can I switch to the 8K run?No, participants who signed up for the 2 mile walk are not allowed to compete in the 8K run.

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I registered for the 8K run, can I switch to the 2 mile walk?Yes, participants who signed up for the 8K run can opt to participate in the 2 mile walk instead of the run. Please note, the walk is an untimed event.

I don’t have my clear event-issued clear plastic bag. Where can I get one, so I can check my gear?Additional bags can be found at the pre-race supply tent near each gear check facility.

I signed up to have my bib number mailed to me, but never received it, I need to exchange my shirt, or I’d like to pick-up the premium items in the participant bag. What should I do?Please go to the Harrison Information Tent near the Blue Gear Check Tent. Volunteers there will be able to assist you. Refer to the map on page 10 for directions.

* Please note this service is only available to participants who paid to have their bib number mailed to them.

Course/timing faqsWhat amenities are available on course?Two aid stations are located along the course. Each aid station offers Gatorade® Endurance Formula (lemon-lime), water, medical support and toilet facilities.

The 2 mile walk will have one on-course aid station offering water and toilet facilities.Is there a course time limit? Participants must be capable of maintaining a 15:00/mile pace for the 8K run and a 30:00/mile pace for the 2 mile walk. Participants must complete the full event distance, start line to finish line, within the event time requirement of 1 hour and 15 minutes (h:mm:ss/1:15:59) for the 8K run and 1 hour (hh:mm:ss/1:00:59) for the 2 mile walk.

Participants who finish outside of the time requirement may not receive full on-course support from aid stations and traffic safety personnel. Runners who finish outside of the time requirement may not be recorded as official finishers.

Where can I find my race results today? Complete race results will be posted online at shamrockshuffle.com. Questions regarding race results should be emailed to results@shamrockshuffle.com.

How do I attach my timing device?Your MYLAPS Bib Tag timing device is permanently attached to the back of your bib number. Do not remove the timing strip from your bib, fold or damage it in any way. You must wear your bib number on your outermost layer of clothing throughout the entirety of the race to record an official finish time and place. Your time will be recorded from the point at which you cross the timing mats at the start line until you cross the timing mats at the finish line. The MYLAPS Bib Tag is a single-use device that does not need to be returned after the event.

Note timing devices are only applicable to the 8K run event. The 2 mile walk is an untimed event.

Are there awards?All participants will receive a finisher medal upon completion of the Bank of America Shamrock Shuffle. The top five finishers in each age group will receive an engraved award. Male and Female: 14 & under, 15-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75-79, 80-84, 85-89, 90 & over.

Transportation/parking faqsPublic transportation informationThe Chicago Transit Authority (CTA) is the most economical and convenient way to get to the Bank of America Shamrock Shuffle start and finish area in Grant Park, and to spectator viewing areas along the course. Visit transitchicago.com or call 312.836.7000 for travel information or to request a complimentary CTA downtown transit sightseeing guide and CTA system map.

Divvy in Grant ParkWarm up your legs and Divvy to Grant Park on race day. Divvy stations will be monitored at Michigan Avenue and Jackson Boulevard, as well as Michigan Avenue and Congress Parkway on Sunday, March 25 from 6:30 a.m. to 1 p.m. to ensure plenty of bikes are available.

Location faqsWhere is…(toilets, Post-Race Party, etc.)? Refer to the Grant Park map on pages 9 and 10 for all important locations. Please memorize these locations and use the map to provide directions to popular areas such as gear check tents, start corrals and the Post-Race Party.

Where is the nearest place to get coffee?• Corner Bakery Cafe - 22 S. Michigan Ave. (at Jackson Blvd.)• Dunkin’ Donuts - 406 S. Michigan Ave. (at Van Buren St.)• Starbucks - 640 S. Michigan Ave. (at Balbo Dr., inside the Blackstone Hotel)• Starbucks - 31 E. Roosevelt Rd. (Wabash St. and Roosevelt Rd.)

Lost child/person protocol In the event you find a lost child/person or are approached by a parent/guardian of a lost child/person, the following steps are to be followed:• Keep the child/person or parent/guardian with you.• Spend a reasonable amount of time (approximately 2 minutes) checking the

surroundings to see if a connection can be made.• If you are not at an information tent, walk with child/person or parent/guardian to

the nearest information tent.

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• Once at the information tent, the information tent coordinator will place a call to the lost person number - 773.599.3236.

• Keep the child/person or parent/guardian with you and inform them that the appropriate personnel have been notified through the Monterrey Security network throughout Grant Park.

• Do not communicate information by radio. If instructed by an event official, communicate to Grant Park Logistics over the dedicated lost child channel. Do not relay details about the child/person over a radio or PA system without permission from event logistics. When you call, speak slowly and clearly and provide as much information as possible.

If you are approached by an individual who cannot locate their runner, direct them to the nearest information tent where runner-look up, medical patient tracking and American Red Cross Patient Connection services are offered. Once at the information tent if the individual feels as though it is an emergency have them contact the police by calling 9-1-1.

Contigency/emergency plans Many contingency plans are in place to handle an unplanned event such as diversion of the race route or adverse weather conditions. In the case of such an event, look to your zone coordinator for instructions. Medical personnel and volunteers are on site to handle any medical incidents that may occur. If you witness a person in need of medical attention, please call 773.599.1427 or 9-1-1 immediately.

Event Alert System The Event Alert System communicates the status of course conditions to participants, volunteers and spectators leading up to and on race day. All participants, volunteers and spectators should familiarize themselves with the Event Alert System color indicators, remain alert for directions from race officials, announcers, and volunteer leaders and take precautions to prepare properly for varying conditions on race day. Look for EAS communication in the start/finish areas, Grant Park, aid stations and via public announcements.

Public safety information You can help maintain public safety in a few simple steps:• Whatever your role on race day, be aware and check the area around you – observe

runners, spectators and general public. Be vigilant. • Keep a look out for bags or packages that appear to be unattended. If in doubt, ask!• Do not store or hold bags or packages for someone you do not know.• Report anything or anyone suspicious to your team leader or a police/security

officer.• Be good neighbors and respect the people and community around you; pick up after

yourself and keep the noise to a minimum during early hours.• Help keep the city and parks clean. Please use waste, recycle, and compost stations.

The Bank of America Shamrock Shuffle works with the City of Chicago, Chicago Police Department, Chicago Fire Department and the Office of Emergency Management and Communications throughout all the stages of our planning process. These agencies work in tandem to ensure the safety of everyone involved in the Shamrock Shuffle.

Prohibited items Wheeled devices are not permitted on the Bank of America Shamrock Shuffle 8K run or 2 mile walk course by anyone other than registered and authorized wheelchair participants, duo team participants and authorized course marshals on bicycles. Prohibited wheeled devices include non-registered wheelchairs and handcycles, baby joggers, strollers, skateboards, rollerblades and bicycles.

The use of music devices (e.g. iPods) is permitted during the race; however, in keeping with USATF rules for championship races, athletes competing for overall awards or prize money may not use music or communication devices during the event.

The use of cell phones, video devices, cameras or similar devices by participants while in the event is strongly discouraged, and event officials reserve the right to disqualify any participant using such devices who poses a safety hazard on the course.

Additional prohibited items on the 8K run and 2 mile walk course include, but are not limited to: large bags (backpacks, suitcases and rolling bags), hard-sided coolers, costumes covering the face, any non-forming bulky outfits extending beyond the perimeter of the body, props and non-running equipment, pets/animals (except service animals that are trained to perform specific work or tasks for a person with a disability), alcoholic beverages, illegal substances, chairs, weapons, remote controlled aircrafts and drones, Camelbaks® and any type of hydration backpack. For the avoidance of doubt, fuel belts and hand-held water bottles are allowed.

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Walk Wave gear check and start corral directions Walk Wave Bib color: GreenGear check color: Blue Walk Wave opens: 8:45 a.m.Walk Wave closes: 9:15 a.m.* Start time: 9:30 a.m.*If you are not in your wave by 9:15 a.m. you must start at the back of the Walk Wave.

Lost & found Lost & found items will be collected throughout the day and available for pick-up until 11:30 a.m. at the Jackson and Harrison Information Tent locations and until 1:30 p.m. at the Post-Race Part Information Tent. Unclaimed items will be taken back to the Bank of America Shamrock Shuffle office (135 S. LaSalle Street) where they can be picked up in person starting Monday, March 26 after 10 a.m. Call 312.904.9814 or send an email titled “lost & found” to office@shamrockshuffle.com to inquire about lost items. Any items that are unclaimed as of Friday, April 20 will no longer be available for retrieval.

Media information As a uniformed and credentialed volunteer, please do not speak to any member of the media on behalf of the event, or comment on any aspect of the event. If you are approached by a member of the media, please respond by saying, “I am not an approved spokesperson for the event” and direct them to the media phone number on the back of your credential.

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Wave 1 gear check and start corral directions Start corrals: Elite, A, B, C and D Bib and gear check color: RedStart corrals open: 6:30 a.m. Start corrals close: 8:20 a.m.Race start time: 8:30 a.m.*If you are not in your start corral by 8:20 a.m. you must start at the back of Wave 1, Start Corral D.

Wave 2 gear check and start corral directions Start corrals: E, F, G and H Bib and gear check color: BlueStart corrals open: 7:30 a.m. Start corrals close: 8:45a.m.*Race start time: 9:00 a.m.*If you are not in your start corral by 8:45 a.m. you must start at the back of Wave 2, Start Corral H.

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8K Course map*March 25, 2018shamrockshuffle.com #shamrockshuffle

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