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18-20 MAY

#CIHrepairs20

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Welcome to CIH Asset Management and Repairs 2020 – Virtual Summit

With the current and ongoing situation with the Coronavirus COVID-19 outbreak, this year’s CIH Asset Management and Repairs Conference has been transformed into an all new format – the VIRTUAL SUMMIT – and will be held in modules over three days 18, 19 and 20 May 2020. This will be very different from the usual ‘face to face’ event but offers a number of exciting opportunities.

At CIH, we are all too aware that these difficult and challenging times bring with them an increased need for sharing experiences, promoting knowledge and for maintaining and building relationships. We know that for many, it can be quite lonely working on your own from home and people are missing the interaction and vitality and energy that an office environment can bring.

So this year, by going VIRTUAL, and with only a month to plan and stage the event, it has the potential to be even more ‘business-critical’ than ever. It will be up to the minute and current, providing a platform for asset and repair professionals across our sector to network, share the challenges, the emerging solutions, the new ideas, discuss best practices and stimulate innovation during these times of uncertainty.

Create your own AgendaThe summit is uniquely pre-scheduled to help you derive the most value from your experience. You select which sessions you want to attend, creating your own personalised itinerary and ensuring you make the most of your valuable time.

Sessions will be spaced out, allowing you to break from the summit and screen time and continue to take calls, respond to emails or just take a break to prevent burnout or fatigue at this challenging time.

We will record all the sessions, so if you do want to catch up on anything that you had to miss you can do so at a time that better suits you.

Our sessions have been carefully selected to focus on quality content addressing the topics that you have told us that you want to hear about in the current climate.

What will happen at the Virtual Summit?• A Framework of Keynote Sessions spread over three days, with

interactive Q&A to hear real life examples from our industry-leading speakers, with ample time to ask questions and hear the discussions

• Networking and discussions in our lounge, with intimate groups of six at each table. It’s a very relaxed setting that allows you to move between tables, make new contacts, and network with existing contacts

• Pop over to one of our sponsors lounges, to hear first hand from a range of suppliers on solutions and products to meet your needs

Visit site Book now Get more info

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Our interactive programme

Monday 18 May

14.00 Registration and networking Join us on arrival in the networking lounge, where you can choose a table, switch tables and chat in real time with your colleagues. Take some time to pop over to our sponsors lounges to discover solutions for your organisation

14.30 – 15.00

Introduction and WelcomeAs we get together virtually for our annual event, our chair Richard will welcome delegates and set out what’s in store over the course of the summit. In these unparalled times for our sector and our country, Gavin will set out what CIH has been doing to help support housing professionals and how assets and repairs professionals and organisations can rise to the challenge. Richard will set out the case for why those involved in assets and repairs need to be working collaboratively, both within and outside of our organisations, to drive the strong responses needed.Richard Medley, founder & director, Housing Dynamics Gavin Smart, chief executive, Chartered Institute of Housing

15.00 – 15.45

Auditorium – live presentation followed by Q&AThe new normal? Leading a housing organisation and providing critical services in these challenging times

Wayne is well known in the world of assets and repairs and is used to encouraging us all to broaden our horizons and rise to the challenge. But little did he realise that within around 12 months of taking over the helm at Wrekin Housing Trust his organisation and our sector would be facing one of our biggest challenges yet. We hear how Wayne is steering Wrekin through the current situation and how he is preparing his organisation for the new normal.

Wayne Gethings, chief executive, Wrekin Housing Trust

15.45 Networking and discussionOpportunity to return to the networking lounge and further discuss this afternoons session with colleagues.

16.00 Summit closesVisit site Book now Get more info

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Our interactive programme

Tuesday 19 May

09.30 Registration and networking Re-join us on arrival in the networking lounge, where you can choose a table, switch tables and chat in real time with your colleagues. Take some time to pop over to our sponsors lounges to discover solutions for your organisation

10.00 – 11.00

Auditorium – live presentation followed by Q&ABelieve in your teams; delivering a joined-up approach to repairs and maintenance in these difficult times.

Speakers to be announced

11.30 – 12.30

Auditorium – live presentation followed by Q&AHomes (Fitness for Human Habitation) Act; the new law is here but how can we deliver it, both now and in the future?

Now fully in force across all tenancies, this new legislation brings no new landlord obligations but does bring a whole load of potential consequences for our social housing sector. Are you up to speed with what you need to know, how you need to get your management arrangements in order and how can technology, IOT and innovation reduce the risks of disrepair and claims? And how do we do all this when faced with the operational challenges that COVID-19 brings?

John Murray, partner, Ward Hadaway Angela Stutattard, group head of property care, Together Housing Group

12.30 – 13.00

Lunch and opportunity to networkThe networking lounge will be open for you to network with fellow colleagues and discuss this morning sessions. You can grab a bite to eat and join us, or feel free to reconvene at your next auditorium session.

This networking session is relaxed.

Continued...

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14.00 – 15.00

Auditorium – live presentation followed by Q&AGas servicing; how do I go about meeting my obligations and delivering a safe service during a pandemic?HSE has issued guidance on how, during the Coronavirus outbreak, there is a balance between ensuring people, including the vulnerable, are protected from possibly fatal risks arising from carbon monoxide exposure or gas explosion, while doing what we can to protect people from COVID-19. The regulator has also given an assurance that a proportionate regulatory approach will be taken to non-compliance given the current circumstances. But how does this work in practice? In this session we hear two perspectives, one from industry body Gas Safe Register and from a Landlord.Claire Heyes, chief executive, Corgi Technical Landlord speaker to be announced

15.15 – 16.00

Empty property management during the coronavirus outbreak; repairing and filling the voidThe homes we let are a hugely valuable resource that in normal times we prepare for re-letting as quickly as possible. But what is the best approach to take to void management when faced with the operational and social challenges that the Coronavirus outbreak brings?

Martyn Mumford, assistant director property services, A2 Dominion

16.00 - 16.15

Networking and discussionOpportunity to return to the networking lounge and further discuss this afternoons session with colleagues.

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Our interactive programme

Wednesday 20 May

09.30 Registration and networking Re-join us on arrival in the networking lounge, where you can choose a table, switch tables and chat in real time with your colleagues. Take some time to pop over to our sponsors lounges to discover solutions for your organisation

10.00 – 10.45

Auditorium – live presentation followed by Q&ARemediation and beyond; how to keep your buildings safe now and forever?

Speakers to be announced

11.00 – 12.00

Procuring contracts in uncertain times; the what and the howDespite the current challenges, the need for efficient, effective and compliant procurement and supply chain management goes on. But how can we manage things well when everything going on around us is so unclear? Nick and Katie will help us see through the issues and put the right procurement solutions in place.

Nick Verburg, procurement and supply chain manager, Fusion 21 Katie Saunders, partner, Trowers & Hamlins

12.30 – 13.00

Lunch and opportunity to networkThe networking lounge will be open for you to network with fellow colleagues and discuss this morning sessions. You can grab a bite to eat and join us, or feel free to reconvene at your next auditorium session.

This networking session is relaxed.

13.45 – 14.30

Auditorium – live presentation followed by Q&ASession and speakers to be announced.

Continued...

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14.45 – 15.30

Auditorium – live presentation followed by Q&AHow do I deliver assets and repairs now, and what do I need to be doing to plan for the new future?In this session we explore how leaders in two of our sector’s largest housing groups are responding to the need to maintain critical repairs services whilst at the same time protecting the health and wellbeing of their staff teams, operatives, tenants and residents. We will hear about their top tips for keeping things going and getting things back up and running.Ian Gregg, executive director of property, Riverside Cath Murray Howard, COO, Torus Group

15.30 – 15.45

Auditorium – live presentationFinal thoughtsRichard Medley will sum up the finding of the Asset Management and Repairs Summit

15.45 – 16.00

Networking and discussionOpportunity to return to the networking lounge and further discuss this afternoons session with colleagues.

16.00 Virtual Summit closes