17.5.2015presentation title || page 1 welcome. company history founded in 1991, offices across...

18.04.2023Presentation Title | |

Welcome

Company History

Founded in 1991, offices across Europe and the US

Represented in over 170 countries worldwide

500+ employees worldwide

Innovation

Investment partners such as Intel® Capital

Continuous investment in R&D

Industry Experts

Leading experts in threat research, analysis and detection

Active role in the Security Industry

ICSA labs, VB 100, TUV, West coast lab certified

AVG the brand

80 million active users world wide

Focus on consumer, SMB, Education segments

Tough on Threats

Protects against the latest online threats

Ahead of the competition with unique real-time technology, LinkScanner

Easy on you

Out-of-the-box protection that won’t slow your system down

Award winning customer support

Brand Awareness

19% of UK PC owners know of AVG un-prompted

46% of UK PC owners know of AVG when prompted

AVG is the 3rd most well known brand within the security industry

Why AVG (Channel)

Easy to do business with / Deal direct with AVG

Higher margin than competitive products

Named Business Development Mgrs & Internal Teams

Direct support from the manufacturer

Company branded shipments

The Personal Touch (end-user)

Customer Care

Dedicated UK Customer Service team

Contactable through a non-premium rate number

Access to live technical support between business hours

Technical Support

FREE technical support

Unlimited access to AVG’s technical support technicians

24/7 technical support

Online support forum www.avg.co.uk/uk.support

Reseller Program

Protection that grows with your clients

Flexible Licensing options available

Renewal commission on all licenses

Named Business Development Manager

Direct access to named AVG Account Manager

End user technical support

Priority technical support

Full access to Reseller Centre 24/7

Sales & Technical training program

What AVG will provide

Training/Marketing Support (on site and off site, sales collateral and end user

collateral)

Pre Sales (technical resource on hand, Online demonstrations – UK business

hours)

Ordering – XML Interface provided at no cost

General support – priority provided (UK business hours)

Technical Support - UK based

Dedicated Account Management Team (Commercial and Technical)

Access to roadmap and integration of new services/software as and when

available for release

NFR licenses for internal use


What AVG expect the partner to provide:

Training (ensure technical, product and sales personnel are fully trained

on a regular basis)

Ordering – use AVG’s systems to place orders and track upgrades

Billing – partner will bill the end customer

Technical and general support – manage and provide this service to the

end customers

Marketing – actively promote AVG and products to your customers

Marketing – promote the partnership and include an AVG logo on

partners website/s and collateral


Future Projects

AVG 8.5 for Linux and Linux Server

AVG 8.5 Admin for Linux

AVG 9.0 All in one package, no separate running tasks

Why AVG 8.5?

– Uses low system resources (only uses 5-6 processes)

– AVG helps you stay safe while you shop, bank online, watch videos, search

or surf the web, download music, documents and pictures, and email or chat.

Every document or file you download, every web page or link you click on, is

scanned by AVG before you open it. Unlike other security products, we stop the

threats before they reach your hard drive and become a problem. Safe internet

surfing is now possible

– AVG products are protecting over 80 million computer users worldwide

– Our research teams are continuously on the lookout for new threats so we

can quickly develop protection for you

– Technical support, new program updates, and detection updates are all

included with the software, around the clock and across the globe

AVG Facts and Figures

Memory footprint is extremely low with only 5-6 processes running as low

as 1,028k each.

Virus scanning is proven to only use 15-30% CPU usage (depending on

scan speed)

One of the first Anti-Virus companies to provide Real Time Web based

protection. (web sites with malicious codes, viruses, spyware and

malware).

On Demand Anti-Virus comparisons

Vendor Windows

Viruses

Worms Trojans Malware Windows

Server

2008

Kaspersky 99.3% 98.1% 97% 94.9% Fail

AVG 97.4% 95.6% 92.7% IDP 98.2% Passed

Vendor Windows Viruses Worms Trojans Malware Windows

Server

2008

Sophos 100% 87.7% 89.8% 96.7% Passed

Symantec 99.8% 98.8% 98.7% 85.7% Passed

Vendor Windows

Viruses

Worms Trojans Malware Windows

Server

2008

McAfee 99.8% 99.2% 99.3% 75.7% Passed

Malware & Spam

Kaspersky 77.6%

AVG 80.1%

Sophos 76.6%

Symantec 74.9%

McAfee 73.6%

Includes turn around speed in identifying new threats and updating the software

to counter attack.

Detection rates in a recent independent lab test:

AVG 74% + on detecting web based threats

Kaspersky 40%

Symantec 34%

Panda Internet Security 20%

Bullguard Internet Security 42%

Avira Home Security Premium 42%

McAfee Total Protection Under 35%

F secure Internet Security 2009 37%

AVG’s excellent record on this is thanks to our behavioural code software (IDP) and the

improved Linkscanner technology.

Some of our competitors do use imitations or similar technology, however it is not as

“mature” as AVG’s and does not use the black and white list we have on our servers.


8.0 Vs 8.5

AVG 8.0 Vs AVG 8.5

More efficient detection rates

IDP (Identity Protection)

Faster scanning that uses lower system resources

Diagnostic utilities

Anti-Spam at server level

Protection against exchange server with integrated plug in

Automatic application and service detection on firewall

AVG Anti Virus Free Edition

AVG Anti Virus Free Edition: Info

Stats

- Over 80m users worldwide- 3rd Largest Vendor in the US and Europe- Most downloaded product on download.com- Which! award winner for best free Anti-Virus 2009

What is it...- Provides BASIC protection for the Home User Components

- Anti Virus- Anti Spyware- Search Shield- Link Scanner

Why is it there…

- Brand awareness - Disrupt the market - Build product knowledge & usability

Question:How hard would it be to sell AVG if 80 million users & their friends hadn’t heard of it?

Benefits to You:

- Brand Awareness is there!- Product familiarity is there!

- We provide you with a target market!

Question:How many other suppliers provide you with 80 million potential sales?

AVG Free Vs Internet Security

Main Objections:

- “Why should I pay for something I’m getting free?”- “I can just download it off the internet!”- “Isn’t that a free product?”

Objection Handling:

-“The Free version is designed for the very light user”- “Do you do any of the following over the internet:

i) Shop? ii) Bank? iii) Chat? iv) Download?”

The Difference:

- ‘Free Users’ do not get UK Technical support- Combination of these missing components give full protection:

- Anti Rootkit- Anti Spam- Firewall- Surf Shield

How Do I Sell The Paid Version?

OEMs Are a Great Tool:

- Average price = £6.00 + VAT per licences (when order 50 units)

- SRP = £34.03 + VAT

How to Sell- Repairs / Services- New Laptops / Desktops- Bundle with Hardware

- Pass on your saving, offer your customer full Internet protection for £15-£20 ??

Why Would You Offer So Cheap?

- AVG Will Pay you for EVERY Renewal- Internet Security 1 User 1 Year = £5.03 to YOU!

Question:How many licences do you need to sell by the end of 2009 to receive your Cheque?

AVG Remote Administration 8.5

AVG RA 8.5 – New Features

Remote administration of e-mail servers and Anti-Spam server plug-ins

– AVG for MS Exchange 2000/2003/2007

– Settings are separated from stations

DC Upgrader

– Admin Server Deployment Wizard can convert settings from

DataCenter 7.5 export (mandatory only)

– Part of AVG Admin Server Deployment Wizard

The upgrade from 7.5 version to 8.5 version can be done as

follows:

Export AVG 7.5 DataCenter

Install AVG RA 8.5

Import 7.5 DC during the Admin Server Deployment Wizard

The DC Upgrader is able to transfer :

Shared settings for stations, group and users

PUP exceptions

Virus Vault

Anti-Spam settings

Scans settings

Only Whole computer scan, Shell extension scan and scan of selected

areas

Email Scanner settings

Resident Shield settings

Update settings (e.g. proxy or dial up settings, not update URL)

The DC Upgrader is not able to transfer the following items:

Settings for specific stations

FW settings

Scheduler settings

Admin Client and Alert Manager settings

AVG RA 8.5 – E-mail Servers

E-mail Server branch

AVG RA 8.5 – E-mail Servers

Shared settings of e-mail servers

AVG RA 8.5 – New Features

Error messages from station are displayed decoded in Admin Console

“FROM” option added in Alert Manager configuration for e-mail

notifications

AVG RA 8.5 – Fixed Issues

Fixed issue with column sorting of Scan Results / Virus Vault

dialogs

“Threat notification mode” in the settings of WebShield can be

set as mandatory

Fixed issues with Firewall synchronisation

AVG ESE 8.5 – New Features

Anti-Spam server plug-in for MS Exchange 2000/2003/2007

New tab: “Server components”

AVG for Lotus Domino Server is discontinued and is not available for

purchase (support provided till the end of each license period)

AVG ESE 8.5 – Anti-Spam

Anti-Spam server component overview

AVG ESE 8.5 – Anti-Spam

Anti-Spam server component settings

AVG Anti-Spam (Server) SBS

AVG will scan the email first for viruses

AVG will then mark the relevant email as SPAM depending on

the Spam setup and Spam score

AVG will then let the email go to the correct mailbox and into

the Junk Folder if marked as SPAM

This is for Exchange only, so AVG does not need to be installed

on client machine

AVG Anti-Spam (Client) Network Edition

Emails are passed through the server and scanned client side by AVG

Anti-Spam component on client will decide if SPAM is moved to the

Junk Folder

Still have the option to change Anti-Spam settings for all clients via

Admin

AVG Email Server edition 8.5 has a special installation package

that includes E-mail Scanner server plug-in and Anti-Spam

server plug-in

Both plug-ins are installed as a component; however E-mail

Scanner server plug-in has a separate installer

User is notified about this fact during the installation of AVG

Installation and Uninstallation

This installer is executed after the successful installation

of AVG. The presence of MS Exchange is checked prior

to the installation of AVG

When uninstalling AVG Email Server edition 8.5, it is

necessary to uninstall the E-mail Scanner server plug-in

prior to the uninstallation of AVG Client via Add or

Remove Programs

AVG 8.5 Products

AVG Anti Virus 8.5

Anti-Virus: protection against viruses, worms and trojans

Anti-Spyware: protection against spyware, adware and

identity-theft

Anti-Rootkit: protection against hidden threats (rootkits)

Web Shield & LinkScanner: protection against malicious

websites

AVG Internet Security 8.5

Antivirus and Anti-Spyware: protection against viruses,

worms, spyware, and trojans

Identity Protection: helps prevent identity theft


Web Shield: screens downloads and IM for infections

LinkScanner: blocks poisoned web pages in real time

Anti-Spam with anti-phishing: filters out unwanted and

fraudulent e-mails

Firewall: blocks hacker attacks

System Tools: tailor AVG for your particular needs

AVG Network Edition 8.5



identity-theft



websites

Firewall: protection against hackers (desktop-only)

AVG Internet Security Network Edition 8.5



identity-theft


Anti-Spam: filters out unwanted and fraudulent e-mails

(desktop-only)


websites


AVG Anti Virus SBS Edition 8.5

Antivirus and antispyware protection designed for Microsoft Small

Business Server networks. Protecting everything including e-mail

servers.


Anti-Spyware: protection against spyware, adware and identity-

theft


Web Shield & LinkScanner: protection against malicious websites

Firewall: protection against hackers (desktop only)

AVG Internet Security SBS Edition 8.5

Comprehensive protection designed for Microsoft Small Business

Server networks. Protecting everything including e-mail servers


Anti-Spyware: protection against spyware, adware and identity-theft


Anti-Spam: filters out unwanted and fraudulent e-mails

Web Shield & LinkScanner: protection against malicious websites


AVG Email Server Edition 8.5



identity-theft

Anti-Spam: keeps mailboxes free of unwanted and fraudulent

e-mails

AVG File Server Edition 8.5



identity-theft


AVG Identity Protection

Protect your identity!

What is IDP?

IDP is specifically focused on helping to prevent thieves from using

carefully-targeted attacks to steal passwords, bank account details,

credit card numbers, and other digital valuables. IDP uses a technology

called behavioural analysis (MDT) to make sure all the programs running

on a user’s computer are operating the way they should. If it spots

something suspicious that could indicate an attempted ID theft attack, it

shuts that activity down, preventing any possible theft from happening

Features

Standalone application (and also bundled with AVG Internet Security 8.5)

Complements AV solutions

No scans or virus signatures needed

Real-time protection against various malware threats

Zero-day detection

Fundamental Parts

Agent

Watcher

Tracer (Key logging, Network activity)

System Monitor (Processes)

User Interface

Detection Methods

Active Malware Defense Technology (MDT)

– “Look at what the software DOES, not what it IS”

Behaviour heuristic

Real - time backend white/black list checking

Game application detection (full screen application)

Support for catalog signed executables

Detection Methods

Every event and action is scored

Removes previous traces of infection

|

Behaviours and Characteristics

Behavior Example Characteristic

Stealth Process has no visible window or is hidden from task manager

Process executes from Windows directory or has the same name as a legitimate process

Installation/startup Writes executable to Windows directory or modifies startup keys in registry

Survival Process makes changes in registry startup keys and location

Parent of the process survived reboot

Spawns other processes if parent process has died

Payload delivery Installs a network driver, keylogger or injects code into other processes

Supported Platforms

Windows XP SP2 32bit and higher

Windows Vista (all editions)

Windows Vista 64bit (all editions)

Windows XP 64bit and Windows 2000 are not supported

Standalone Installation

InstallShield Wizard installation package

– Supports hidden installation and uninstallation

Installation process

– Customer’s e-mail address is required

– A License Number is not required

Activation

– A License Number is entered in the application after

installation

17.5.2015presentation title || page 1 welcome. company history founded in 1991, offices across...

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