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Profi le Summary:An MBA professional possessing with sound 9 years of direct Marketing/Sales experience,institutional & corporate sales, knowledge and understanding in Banking sales, FMCG(channel sales), Dealer/Distributor Management, Corporate Sales, and consumer durablegoods in India and Gulf with business acumen to positively contribute to the organizations

bottom line and strong desire to learn, contribute and make a positive difference to theorganization.

Prof essional Exper iences:ICI CI Bank Ltd Noi da Sector-62 BRANCH MANAGER July 2010 Present

Playing a leading role in running a successful branch by making the right choices to deliverexcellent results and achieve the branch goals. Responsible for the profitability andmaximisation of customer service, customer acquisition, retention, cross sales and teammanagement.

Job Description: Developing, Implementing and maintaining a business plan for the branch, anddriving the team accordingly to achieve the business goal.

Manage sales of bank products, new business, operations, customer services and other banking activities and work with regulatory compliance, internal policies and procedures.

Supervising, training, staffing and coaching of 5 service representatives, and 4 personal bankers ; lead team of 7 bankers and oversee monthly sales figures todetermine if gaols were met.

Expertise in managing branch sales with key focus on top line profitability throughsales and marketing of third party products and services.

Identifying and networking with new govt institutions and corporate houses, andconverting them into our set of customers. Generating business and profitability fromthe existing clients through increasing sales volume and bring new accounts and fundsin order to enhance the base of the branch.

Track record of consistently achieving sales targets at branches, building dynamicsales teams, identifying high-yielding services and products during the career span.

An effective communicator with relationship building & interpersonal skills. Stronganalytical, problem solving & organizational abilities. Possess a flexible & detailoriented attitude.

Demonstrated abilities in cementing healthy relationship with key accounts for

generating business and leading workforce towards accomplishing business andcorporate goals. Analysing market trends and tracking competitors activities and providing valuable

inputs to the clients. Catering the need of the SMEs and corporate clients/HNI clients and discussing their

banking requirements and facilitating the services in accordance to that. Ensure to resolve the queries/complaints of the customers and maximize the

customers satisfaction level.

Worked as Area Sales Manager with a SUDHA DAIRY PRODUCTS in northern Bihar ofChhapra region from Novemebr 2005 to June 2010. Sudha Dairy Products is one of the

leading dairy distributors in Bihar.

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Job Description: Responsible for the planning, development and implementation of aggressive and

innovative sales and marketing policies/programs for principals and customers with aview to ensure adequate penetration, market share, product positioning, growth and

performance. To improve distribution and visibility of Open market products in coordination with

distributors and retailers. Continuously provide on job training to sales executives and sales representatives and

motivating them to achieve the assigned targets for the territory. Proper handling of the customers complaints and making continuous efforts to

minimize the same. And ensuring a high level of customer satisfaction by maintaininghigh standard of customer servicing. Driving sales, identifying and pluggingdistribution gaps to further expand the coverage.

To maintain the availability of the products in the market and responsible forlaunching, Promotions and other operations of the company.

Monitoring and expanding the dealer/distribution networks with a special focus onachieving revenue/collection targets. Achieving primary & secondary sales targets.

Responsible for managing sales force and distributors/retailers force and coordinating

between them to achieve target. Ensuring to collect the outstanding payment from the distributors and retailers on timeand within credit limit and credit time.

Managing, leading, training and motivating the sales executives and salesrepresentatives and driving them towards volume target and revenue target.

Forecasting the market and indenting the products accordingly in order to have rightamount of products available in the market thereby have a control over shortage andexcess.

Analysing the competitors products and their strategies and behaviour in the marketand conveying the feedback to the top management so that appropriate marketing

policies can be framed.

Worked as Sales Coordinator/supervisor with ROYAL KITCHEN a subsidiary of IronIndustry LLC Muscat Oman from March 2004 to Oct 2005. Iron Industry LLC facilitates a

bouquet of services includes kitchen cabinet works, Iron works and Iron fabrication, Interiordesigning and distribution of kitchen appliances in Oman.

Job Description: Managing, leading and motivating a sales team of five sales executives and driving

them towards sales. Working with the builders, architects and consultants for newcustomer acquisitions.

Organizing the weekly sales meeting and discussing the issue faced/experienced bythe sales team.

Prospecting the local markets and preparing the data base of the potential customersto make the follow ups.

Making liaison with the management and giving a regular feedback regarding thecustomers preferences and materials availability. Analysing and forecasting themarket & plan accordingly in order to balance the supply and demand of the market.

Maintaining the physical displays/proper merchandising of the products in theshowroom .

Proper and timely handling of the customers complaints and making a continuouseffort to minimize the same.

Coordinating and ensuring proper and timely availability of the materials with thelocal and overseas suppliers in order to manage timely delivery to the customers.

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