DAVID P. MUELLER

PROFESSIONAL SUMMARY

Strategic thinker with the ability to employ extensive knowledge of spread sheet applications and data analysis to analyze trends and drive key business initiatives.

Skills in observing environmental, personal, and technical data points; compassionate listener, experienced customer-oriented service dedicated to self improvement and helping others achieve goals and expectations.

Committed to insuring equality and fair treatment to all people regardless of disability or status of any kind.

Able to develop and implement process improvements in any fast paced environment, including start-up companies as well as large corporations.

Bottom line driven professional, able to establish and maintain budgets, successfully control costs, manage vendor relations, and negotiate contracts.

SELECTED ACCOMPLISHMENTS

Proven manager handling small to large teams, as well as drive large revenue targets. Experienced in providing exceptional care to disabled and traumatic brain injury survivors. Built a successful Education Services organization by coordinating all national training efforts,

developing operating procedures, sourcing vendors, and establishing best practices. Company grew from 80 employees to over 1000.

Experience in providing detailed documentation and documenting observable behaviors and circumstances.

Project managed the entire implementation of a new Learning Management System, driving project to successful completion and finishing on time.

Created complex Excel tools by developing pivot tables and macros to monitor and evaluate instructor performance, leading to establishment of more powerful metrics to gauge performance and improve overall training and delivery.

Managed the time accounting and project cost for education programs.

PROFESSIONAL EXPERIENCE

Home Care – Poulsbo, WA 2012-presentVolunteer Respite Care Provider*

*Note: I provided respite care for stroke survivor. Trained on transfers, universal precautions and personal care.

HH Environmental – Poulsbo, WA 2011-2013Director of Administrative Operations

ADVANCED NETWORK INFORMATION, INC. (Cisco Learning Partner) – Sunnyvale, CA 2002-2010*Director of Technology Training

*Note: I worked at ANI 2002 – 2004 and 2005 – 2010, Genesys was a job I took in between ANI.

GENESYS TELECOMMUNICATIONS LABORATORIES, INC. – Daly City, CA 2004-2005World Wide Operations Manager / Acting Director for North & South America Training

E.PIPHANY, INC. – San Mateo, CA 1999-2002Manager, Education Services

CADENCE DESIGN SYSTEMS, INC. – San Jose, CA 1998-1999Registration Lead

CISCO SYSTEMS, INC. – San Jose, CA 1993-1998Project Specialist