Session 164 IF, Important Skills to Focus on in the Next Five Years 

 Moderator: 

Feng Hua (Grace) Wu, ASA  

Presenter: David C. Miller, FSA 

         

SOA Antitrust Disclaimer SOA Presentation Disclaimer 

Important Skills To Focus On In The Next Five Years

David C. Miller, MS, FSA, PCC

It started with this…

Laura HayPrincipal

National Industry DirectorKPMG, LLP

Jim AveryFormer CEO,

Ind Life Insurance & Agency Distribution

Prudential Insurance Co

Mike GulottaFormer CEO

ASA, Inc.

Strateg

What Sets You Apart?“The actuaries who get noticed are the ones that have mastered communication skills.”- Laura J. Hay, Principal & National Sector Leader – Insurance, KPMG, LLP

“…the ability to communicate and be persuasive.”- Michael J. Gulotta, Founder and CEO of ASA, Inc.

“…my ability to communicate is perhaps the biggest single factor that has set me apart as an actuary.”- Jim Avery, President, Individual Life Insurance, Prudential Insurance Company

Technical Skills?“Technical skill is a given.” - Laura J. Hay, Principal & National Sector Leader – Insurance, KPMG, LLP

“It’s a requirement, but doesn’t get you to thenext level.”

- Michael J. Gulotta, Founder and CEO of ASA, Inc.

“Your technical knowledge often just gives you license to be in the room. Interpersonal skill is what really makes you valuable.”- Jim Avery, President, Individual Life Insurance, Prudential Insurance Company

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STRESS

POWER-STRESS

POWER

POWER-APATHY

APATHY

2.0

Show graphic of tension vertical scale:

What level of tension

Heartline:DriveFlow

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Insert General Maneuvers

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Insert General Maneuvers

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OH04027Where Dave was assuming (or hoping) Sandy’s Tension to be

I want to pick Dave’s brain

on how to deal with this

Team

I just can’t get them to work

together! I need help fast!

My team is a mess !

Let me equip Dave with all the

facts

OH04027Sandy’s Tension

Briefing Dave on Team

Cultivating a good

relationship with boss

Succeeding at my job

Holding on to my job

Video Example

Palani & Rebecca

Video Example

1. Where is Rebecca’s tension?

2. How does Palani NOT pay attention to her tension?

3. How does this affect Rebecca and the conversation?

Group Breakout1. Where is Rebecca’s tension?

2. How does Palani NOT pay attention to her tension?

3. How does this affect Rebecca and the conversation?

4. Where is Palani’s tension?

5. What should Palani do differently in order to pay attention to Rebecca’s tension?

…and ended like this

The Influential Leader Assessment & Debrief

What’s Next?Influential Leadership Weekly Tips

Private Coaching with Dave