1630-1700 yashpal jain go digital with information content by open text
DESCRIPTION
Benefit from the complementary and integrated portfolio by SAP and OpenText, which is builton the principles of customer value and thought leadership.TRANSCRIPT
28 May 2014 – Dubai, UAE
Go Digital with Information Content
by
Yashpal Jain, Principal Solution Consultant
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3 Public
Agenda
• Information Management Need
• OpenText - SAP Partnership & Solution Portfolio
• xECM in Business Content
• Employee File Management
• Vendor Invoice Management
• Regional Customers & Value Proposition
Information Management Need
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5 Public
Structured vs. Unstructured Information U
nstru
ctu
red
- EIM
ER
P –
Str
uctu
red
ECM ERP
SCM
CRM
HCM
OM
CEM
BPM DX
IX
80% of Enterprise Information is Unstructured
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6 Public
Explosive Growth In Content That Needs To Be Managed
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7 Public
Compliance Regulations Are Constantly Evolving
involving Hefty Fines
Electronically Recorded
Monetary Claims Act
Fin. Services
SEC 17a-4 HIPAA
Canadian Electronic
Evidence Act
DoD 5015.2 Basel II/III
Capital Accord
Electronic Ledger
Storage Law
VERS
AIPA GDPdU & GoBS
& DOMEA
NF Z 42-013
Financial Services Authority
MoReq 2010
OSHA
Sarbanes-Oxley Act
Federal Rules of
Civil Procedure
FDA 21 CFR Part 11
EU Data
Protection
Directive
Pharmac./
Life Sci.
(21 CFR
Part 11)
Nota Fiscale
Normativa 3400, SBIF
Capitulo X, CNBV Articulo 052
Financial
Instruments
and Exch.
Laws (J-
SOX)
Insurance Business Act
Model IGA - FACTA
EU
Statutory
Audit and
Company
Reporting
Directive
(EuroSox)
Perelman wins $1.6 billion in case vs. Morgan Stanley Financier Ron Perelman won US $1.6 billion from Morgan Stanley after a judge said the firm had failed to turn over e-mails and other digital evidence in a lawsuit
“62% of large companies have at least one law suit filed against them with $20
million or more at stake.” Third Annual Litigation Trends Survey Findings,
Fulbright & Jaworski 2006
“[in 2006] for billion- dollar companies, the number of law suits soared to 556 cases, with almost half facing 50 new laws
suits per year.” Third Annual Litigation Trends Survey Findings,
Fulbright & Jaworski 2006
The costs to preserve, find and review electronic evidence, including e-mails, are astronomical…[in the case] Kentucky Speedway v. NASCAR, 2006 U.S. Dist., [expenses totaled] $3,000,000…in 5 months for e-discovery alone
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8 Public
Surveys Validate Widespread Need for ECM in
Business Processes
Accounts payable (invoices)
Project management
Legal
HR
Sales/CRM
Maintenance/asset management
Customer service
Quality control
Case management
Procurement
0% 2% 4% 6% 8% 10% 12% 14%
In your organization, which
business process is currently
the most in need of integration
with content/document
management (N=120)
0% 10% 20% 30% 40% 50% 60% 70%
Improved storage management and resilience
Productivity benefits of linking documents and transaction workflows
Customer service improvement from immediate access to all related content
Knowledge-sharing benefits of universal staff access to information
Compliance benefit of consistent records management across all data
Higher level of quality, less mistakes from manual cross-reference
Commercial/strategic benefit of combined access to structured and unstructured data
Which of the following would you
say are the TWO biggest
benefits of linking ECM with ERP
and CRM (N=296)
Business Processes in
Greatest Need of Integration
with ECM
Greatest Benefits from
Integrating ECM with Business
Processes
AIIM White Paper Connecting ERP and ECM: Measuring the Benefits, 2010
SAP-OpenText Partnership
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PARTNERSHIP – Unique for the Customer & Best in
Industry
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11 Public
OpenText Suite for SAP
xECM in Business
Putting Content in Context of Business
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13 Public
Enabling Business Transformation
with ECM for SAP
Procurement
Excellence
Production
& Operation
Excellence
Customer
Excellence
Human
Resources
Excellence
Financial
Excellence
Information
Technology
Excellence
content -enr iched business processes
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14 Public
Combining the power of SAP, Extended ECM and
SharePoint
ERP Content
Financials, HR, Suppliers,
Assets, IT / Archiving
ECM Content
Documents / Records,
Paper, Web Sites, …
ECM User SAP User
Integrated
Workspaces
SharePoint Content
Collaborative Content,
Projects, Communications
SharePoint User
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16 Public
Workspaces – SAP User Experience Business
Workspaces
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17 Public
Workspaces – CS User Experience Business
Workspaces
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Example: Workspace in MS Windows®
Windows Integration of
Extended ECM
Full ECM capabilities with
document preview, document edit
in MS Office, versioning, audit,
metadata, etc.
Complete SAP
hierarchy (e.g. FLOC,
EQUI) is automatically
available as Windows
folder structure
Windows &
Office
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19 Public
Extended ECM in Microsoft Outlook®
Drag & Drop
E-Mails from Outlook
to Workspaces
of Extended ECM
Full ECM capabilities with document
preview, document edit in MS Office,
versioning, audit, metadata, available
in MS Outlook
Complete SAP
hierarchy (e.g. FLOC,
EQUI) is automatically
available as Windows
folder structure
Client
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20 Public
SharePoint User Interface for SAP Business Workspaces
Business Workspace
content displayed in
Enterprise Library
Web Part
Link to SAP GUI,
Business Relationships,
Recent Changes
displayed in Widget
Web Part
SAP metadata information
displayed in Widget Web Part
SAP Employee File Management by OpenText
Enable HR to Focus on People and Strategy
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22 Public
SAP Employee File Management : In Nutshell
Capture:
Scan, Drag & Drop
Barcode,
eMail, Self-Service
Upload , Mass Import.
Flexible
Folder Structure
HR Processes,
Follow Up, Workflow
Secure Archiving
Integration of SAP
Documents and SAP
Interactive Forms by
Adobe
Guest -User
Access
SAP GUI Retrieval
for HR Professionals
Secure Deletion
and Retention
Management
Web Access for HR
Professionals, Manager
& Employee Self Service
Activity Logging
SAP Employee
File Management
Employee
Interaction Center Reporting
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User Experience
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24 Public
Reporting for HR Documents and Employee Files
Result list:
No document available
Document available but no longer valid
Document available and valid
Display
Results as bar
chart
SAP Vendor Invoice Management by OpenText
Streamlining Accounts Payable
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OCR Option for
SAP Invoice
Management
Payment
SAP Invoice Management
Invoice
Recognition
Invoice
Processing
FAX
Paper
Pay
ERP (FI/AP)
Document Archiving & Viewing
Automated reconciliation and posting
e-Invoice Channel
e.g. Ariba® Network
XML
OT Batch Pipeline
Document
Scan
e.g. SAP
Archiving -
Enterprise
Scan
e.g. SAP Archiving by Open Text
Document Archiving & Viewing
Vendor Invoice Management Process
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OCR data completion: Invoice Header Data
High productivity
handling OCR
exceptions using
synchronized
image and data
views
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Actions Depend on the User Role
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Key Process Analytics
Customers and Value Proposition
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Qatar Amiri Guard
Regional Customers
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Why SAP-OpenText
The only one-stop-shop solution from your landscape vendor:
Open Text is SAP and SharePoint’s premium Enterprise Content Management vendor
Productized integration between SAP, SharePoint and Open Text Enterprise Content Management
The only DoD 5015.2 certification for Records Management paired with SAP, SharePoint
Reduced cost of operation
No integration risk – this not available from any other vendor
No maintenance risk – one source of customer support, service packs and upgrades
The only ECM SAP-Premium Qualified certified solution
Entire Engineering solution stack is built on same ECM foundation layer
Grows along your business needs:
Joint development on Research & Development investment and co-innovation
Supports multiple back ends (SAP, non-SAP)
Supports multiple languages
Future proof – will work with future SAP Enhancement Packs and ERP releases
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
Yashpal Jain
Principal Solution Consultant
+971506002209