7 BEATRICE STREET, OTTOWAY, SA 5013Tel: 0419 95 92 94 (mobile)

Email: illusion10168@bigpond.com

Fiona Wilcox PROFILE

A fully trained and experienced Service Cashier with over twenty years experience.

Work ready with minimal outlay in training costs or time Friendly, punctual and reliable. Flexibility working over a range of hours/shifts. Available for back up at short notice.

WORK HISTORYJuly 2008 – April 2013 | WOOLWORTHS, CONDOR, ACTService Cashier / Service Desk

Perform the role of Service Cashier. Undertake Customer Service and all duties required of the Service Desk. Assist in the Deli and Liquor Store as required. Supervise new Service Cashier staff under training. Conduct stock replenishment when not required for front end duties

April 2007 – March 2008 | CERBERUS RETAIL SERVICE TRADERS (CReST)Team Member – Base Canteen Staff

Staff Recruit School mini-mart unsupervised. Assist staffing Base Mobile Canteen when rostered. Undertake Customer Service and all associated duties when rostered in the

Base Main Canteen. Duties included: check-out operator, lotteries sales, phone credit sales, stock replenishment, and balancing of tills on completion of shift.

May 2004 – January 2007 | COLES, WARNBRO, WAService Cashier / Service Desk

Perform the role of Service Cashier. Undertake Customer Service and all duties required of the Service Desk. Supervise new Service Cashier staff under training. Conduct stock replenishment when not required for front end duties

Mid 1991 – January 2004 | BI-LO, CHRISTIES BEACH, SAService Cashier

Perform the role of Service Cashier. Undertake Customer Service and all duties required of the Service Desk. Supervise new Service Cashier staff under training. Assist in the Deli as required. Conduct stock replenishment when not required for front end duties

September 1984 – Mid 1991 | HALF-CASE WAREHOUSE, CHRISTIES BEACH, SAService Cashier

Perform the role of Service Cashier. Undertake Customer Service and all duties required of the Service Desk. Supervise new Service Cashier staff under training. Assist in the Deli as required. Conduct stock replenishment when not required for front end duties

Note: Half-Case was taken over by Bi-Lo in Mid 1991.

EDUCATION / QUALIFICATIONS Year 11 (1983 – Sacred Heart College, Somerton, SA) Current Drivers Licence

SKILLS / ATTRIBUTESReliable, flexible, efficient, organised. Highly motivated. Able to work both independently as well as part of a team. Able to work with all levels of management. Develop great rapport with regular customers.

PERSONAL INTERESTSI enjoy all levels of competition sailing and teaching children basic sailing skills. I have won a number of club championships, a Heron class State Championship, and have won the Women’s National Championship in the Heron class on three occasions in my boat ‘Illusion’.

REFERRALS

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Mrs Suzette Emmerson | Coles, Christies Beach, SA(Work) 08 8382 5699 | (Home) 08 8321 9271

Mrs Kay Niekel | Seacliff, SA(Home) 08 8296 7141

Mr Sean Harvey | GM HOLDENHVD IT Plant Manager(Work) 08 8282 4455 | (Mobile) 0457 548 563

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