Jean-claude Bejjani

HCM Lob Manager - MENA

SAP HCM

© 2012 SAP MENA. All rights reserved. 2

Agenda

• Key Trends and Challenges

• SAP HCM Solution Overview

• SuccessFactors

Key Trends and Challenges

© 2012 SAP MENA. All rights reserved. 4

These are the challenges we hear from our customers

Limited Insight – Silos of

information, lack of data

integrity, no insight on

business impact

Inadequate Talent

Management- ineffective

hiring practices, manual

employee performance,

limited insight to top talent

and talent gaps

Fragmented and

Inefficient Processes –

Multiple, disparate

systems, manual paper-

intensive processes,

duplication of efforts

Sales Operations

Finance

Facilities &

Assest

Management

Third Party

Suppliers

Core HR Talent

Management

Time &

Attendance

Planning &

Analytics

Service & Support

© 2012 SAP MENA. All rights reserved. 5

Solving the issues for Human Resources

Business Insight -consolidated

HR data in one solution with

visibility into ALL processes and

business impact

Strategic Talent Management -

Hire the right people, identify,

develop and retain best talent,

ensure business continuity with

future leaders

Streamlined HR Processes –

single solution for all HCM needs,

automated/standardized HR

processes

Comprehensive analytics provide

key visibility and predictors

Core HR Talent

Management

Time &

Attendance

Planning &

Analytics

Sales Operations

Finance

Facilities &

Assest

Management

Third Party

Suppliers

Service & Support

SAP HCM Solution Overview

© 2012 SAP MENA. All rights reserved. 7

SAP HCM Solution Overview

Performance

and Succession

Management

Learning Recruiting

Planning and

Analytics

HCM Service

Delivery

Talent Management

Scheduling and

Deployment

Performance Management

Competency Management

Compensation Management

HR and

Payroll

Employee Administration

Organizational Management

Benefits Management

Payroll and Legal Reporting

Concurrent Employment

Position Budgeting & Control

Country Specific HCM Public Services Solutions

Manager and Employee Portals

Employee Interaction Center

SAP Interactive Forms by Adobe

HCM Forms and Processes

Workforce Analytics and Measurement

Workforce Planning

Time and Attendance

Scheduling Optimization

Recruiting

On-boarding Classroom Training

E-Learning

Employee Data

Organizational Data

Competency Data

SuccessFactors

© 2012 SAP MENA. All rights reserved. 9

A Global Leader

Ten years all in the cloud

3,500 customers/~15M users

Largest cloud deployment- 2M users

35 Languages - 168 Countries

© 2012 SAP MENA. All rights reserved. 10

Gartner Magic Quadrant for Talent Management Suite, March 2013

Forrester Wave for Talent Management Suite, March 2013

IDC MarketScape: Integrated Talent Management, June 2012

IDC MarketScape: Recruiting, June 2012

IDC MarketScape: Learning, June 2012

IDC MarketScape: Compensation, June 2012

IDC MarketScape: Performance Management, June 2012

IDC MarketScape: Social Use in Talent Management, June 2012

Ventana Research Compensation Value Index, June 2012

Nucleus Research HCM Value Index, October 2012

What Analysts are saying

© 2012 SAP MENA. All rights reserved. 11

Dominant leadership position

© 2012 SAP MENA. All rights reserved. 12

The Global Leader in Business Execution Software

12

Predictive Analytics Workforce Planning

Metrics

Strategic Reporting Benchmarking

BizX Analytics and Planning

© 2012 SAP MENA. All rights reserved. 13

But The REVOLUTION Is

Business Execution

Get people working

on the right things

Find the right people

and make them great Run the

business better

Align Optimize Accelerate

© 2012 SAP MENA. All rights reserved. 14

Goals Workforce Planning

Performance Compensation Succession Analytics Recruiting Learning Jam

Strategy Financials Supply

Chain

Operations Employee Survey CRM

Delivering BizX Insights

Employee Central

BizX Insights

SuccessFactors Covers

© 2012 SAP MENA. All rights reserved. 15

Align

15

Workforce Planning

Performance & Goals

© 2012 SAP MENA. All rights reserved. 16

“SuccessFactors makes it very easy to communicate

across the company and hold people accountable to

their goals.”

Solutions that get people working on the right things

Identify talent

Revolutionize

performance reviews

Bring performance

to the next level

Install a meritocracy

Align

Improve goal alignment

Strengthen accountability

Boost employee engagement

Keep on track

Plan for talent

shortages

Forecast supply

& demand

Decrease

workforce risk

Performance

Management Goal Management

Workforce

Planning

© 2012 SAP MENA. All rights reserved. 17

Performance & Goals

© 2012 SAP MENA. All rights reserved. 18

Performance & Goals

Performance

Reviews

• Legal Check

•Coaching Assistants

• Team Rater

• Team Overview

SuccessFactors Performance & Goals

Goal Dev &

Management

• Writing Assistant

•Goal Library w/ more

than 500 SMART

Goals

• Boost engagement &

accountability

Calibration

•Visual Comparison

•Objectivity Across all

Departments

• Impact to Pay/

Meritocracy

Reporting & Analytics

360o Reviews

• Socialize the review

process

• Variety of sources

• More comprehensive

assessment

© 2012 SAP MENA. All rights reserved. 19

Goal Development & Management

SMART Goal Wizard

Quickly assess everyone on your team –

in real time

Instantly see your team ranked from top

to bottom

Identify your top players and cultivate

them

Spot your lowest performers

No tie scores

© 2012 SAP MENA. All rights reserved. 20

Automatic Dynamically Built Organizational Structure

© 2012 SAP MENA. All rights reserved. 21

Metrics Navigator, People – Key Business Insights at Your

Fingertips

© 2012 SAP MENA. All rights reserved. 22

Goals

© 2012 SAP MENA. All rights reserved. 23

Goal Plan

© 2012 SAP MENA. All rights reserved. 24

Performance Rating

© 2012 SAP MENA. All rights reserved. 25

Stack Rank Your Team’s Competencies

© 2012 SAP MENA. All rights reserved. 26

Writing Assistant and Coaching Advisor:

Meaningful Feedback Increases Employee Engagement

© 2012 SAP MENA. All rights reserved. 27

Optimize

Recruiting

Compensation

Learning

Succession

© 2012 SAP MENA. All rights reserved. 28

Solutions that find people and make them great

“By working with SuccessFactors and changing the way we hire

and promote our employees, the company is seeing a marked

difference in its customer satisfaction levels, as well as employee

engagement.”

Compensation

Improve retention

Calibrate

Optimize budget

Eliminate errors

Learning

Learning

management

Social learning

i-Content

Extended

enterprise

Recruiting

Talent Attraction

Talent Engagement

Talent Selection

Talent Insight

Optimize

Succession

Build your bench

Assess talent

Uncover

hidden talent

Find the best

every time

© 2012 SAP MENA. All rights reserved. 29

Recruiting

© 2012 SAP MENA. All rights reserved. 30

Other Solutions Don’t Solve

All Your Recruiting Problems

Dated recruiting solutions haven’t kept up

ATS =

Electronic Filing Cabinet

Candidate Experience =

Confusing Maze

Recruitment Spend =

Expensive Guessing Game

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

© 2012 SAP MENA. All rights reserved. 31

You Need a Total Solution

Your strategy must evolve to keep up with the market

Talent Acquisition Talent Engagement Talent Attraction

Search Engine

Recruiting (SEO)

Next Generation

Career Sites

Talent Community

Development

(CRM)

Social Network

Integration

Mobile Career

Sites

Internal Mobility

Social Network

Recruiting

Smart Job

Publishing

Referral

Recruiting

Sourcing

Optimization

Requisition

Management

Offer Creation

& Management

On-Boarding

Compliance

Social

Selection &

Assessment

Recruiting Analytics & Insights Engine

© 2012 SAP MENA. All rights reserved. 32

Compensation

© 2012 SAP MENA. All rights reserved. 33

Awakening to Value

Automated, intuitive comp as part of

talent management

Talent management process integration

Core HRIS integration

Support for complex comp scenarios

Easy to administer/use

Today Tomorrow

Still relying on insecure,

error-prone spreadsheets?

© 2012 SAP MENA. All rights reserved. 34

Simplified, Comprehensive Compensation

Base Comp/ Salary

• Base pay, adjustments,

lump sum, stock, equity

• Functional and employee

currency

• Sr. Manager/ Exec Editing

SuccessFactors Compensation

Variable Pay

• Bonus

• Goal achievements tied to

bonuses

• Position specific payments

Calibration

• Objective reviews across

groups

•Tie performance to comp

• Ensure rewarding and

retaining high performers

Reporting & Analytics

© 2012 SAP MENA. All rights reserved. 35

Compensation Manager’s Worksheet

© 2012 SAP MENA. All rights reserved. 36

Variable Pay Compensation

© 2012 SAP MENA. All rights reserved. 37

Global Customers Run SuccessFactors

© 2012 SAP MENA. All rights reserved. 38

Sample Middle East Customers

© 2012 SAP MENA. All rights reserved. 39

Payroll

Key Functionalities

Payroll process model

Rules-based

Date effective

Retro calculations for pay & benefits

Integration with FI Operation and Logistics

Payroll simulation capability

Complete year-end processing

Business Benefits

Recurring Payment Deduction

Loans/ Benefits

Off cycle

Capture Mid Period Changes

Payroll Areas

End Year processing

Multiple pay methods

© 2012 SAP MENA. All rights reserved. 40

Deployment options to match your needs and strategy

Full HCM in the cloud

Align Optimize Accelerate

Full HCM on-premise

Core HR and

Payroll

Time &

Attendance

Management

Talent

Management

Workforce Planning & Analytics

SAP HCM

Hybrid Deployment

Time & Attendance

• Leverage existing on-premise Core HR

investments

• Deploy market leading talent capabilities in

the cloud

Workforce Analytics

Delivered Integration

Talent Mgmt

Recruiting Learning

Workforce Planning

Workforce Analytics

Core HR

Payroll