16 questions a 27 year telco veteran would ask before buying a phone system
TRANSCRIPT
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
1/17
Cvec
Eadne 6?::
:7W
ku
Lk
y sss(cvec
Zureb
_
Djh
eadne(dk`(j
etrjhtn
k
A Eia`
Fq
u y ?2:2 35
akhkgF
e
ahjre
Cvec Ea
6< 6< y pj
t j3
gkv
qt
eiep
dne
e : Jii Vac
Ref
re
khe R
lrt vetevwe
idkvt
uqa
jc;
c
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
2/17
Cvec
Rle _kg rlatra`e rlAhbutr
Slaierle _uahrevpvpekpie
Ah pvjd
tjwahcahbawab
Rlat fgahjhdaah iecj
Eadne 6?::
fiatlev lvepkvr) hkrjr rle dkhq(
ii jrre`prfiatlev jtrjrakh kg r
t) kv kvcj
radji jbwad
t `jbe( Vji davdu`
kn at hkr aji jbwade(i) futahet
y sss(cvec
t trvaweb rsarltrjhbaehrt sarla
t ljwe feu`et hkle tufmedatjrakht
e fkknt) ia
ejbevt jvtrjhdet rk
hrehbeb gii vejbev
) jddkuhra
eadne(dk`(j
IEC
k fe jt jdhc rle gjdjve jddu
h `jbe retpkhtafa`jrrev le
ve uhahreh
ne jhqrlah
djurakhejdr jddkv
v ute jtjve jbwat
hc jhb gah
u y ?2:2 35
I HK
duvjre jhrljr le bvjre bue r
wevagq ahgiarq gkv evvveah( Jhqrakhji(
c eite ah ia
rk vepiqahciq(
tkuvde keb rk teejhde gaeib
6< 6< y pj
RADE
dk`pierket hkr srle vjpab
v`jrakhvt) k`atta
pevdeaweb
ge) rleve
h rleav k
iecji) futevwadet
(
e 6 Jii Vac
jt pkttavvjhr kv viq dljhcah
vkwabeb ahht) kv dk
tiaclrt kg
ve hk cuj
h mubc`e
ahett) jdkg dk`per
lrt vetevwe
ie ah rle dpvetehr jc hjruve
rlat pufiarvjvqpedagad pe
jhreet kg
r jfkur rl
kuhrahc kehr pvkget
vejrakhjhqg rle
jrakh)
vtkht)
eav
akhjit
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
3/17
Cvec
Ahrvkb@q hjdk``jve ahr
`ktr dgkiikskshevdktr tJhkrlbjrj tEadne*ehjfiesaii `kg dku
rleq jHks kuhbevtahgkv`kv e|pirk rleaAwe feAwe ahpvkwabtk rljrLevettkiwe
Eadne 6?::
dahc Cve
e at Cvehadjrakhtvetreb ah
k``khiqb fq) Lkslk at ikkwahct(
v neq gvutiurakht( R
Jt bk jiib `e rk bne dk``te rleq t
e fvaiiajhr*
rk rle Rkrjhb rle rb bedatak
kve guvrlefutahett(
eh jfie rkrjiieb) `jtkuhb j`q diaehr
sljr j gek``kh d
y sss(cvec
c Eadne
Eadne jhgkv rle pjgawe rlahct
tneb zuerk vebud
nahc gkv a
vjrakh gkve ckkb hg art pjahgweikp slhadjrakhtwe qku fa
p 5 Zuetrdlhk fjfkh slerrle kprak
paede jiiahrjaheb jwade gvk`cer rle f
pekpie``uhadj
r7t
D
eadne(dk`(j
Awe feer 63 qejvsleh ar d
trakh at Brle plkh
pvettawe
utahettest at rljri a`piadjrar A djii fva
jhb dkiijfbkiijvt ah
akht Afie utebev rk puvdt A_ Reie
g rlat rkceb tkib Re
Geer kh retr tkiurak
jwe tjabakh pvkfie
t j ijvceieplkhe j? pevdehrtre` tlk
jrlq Tjseiievt Lai
Cv
pvkwab
futah
Cvec
sladl
Ra` At
u y ?2:2 35
skvnahc( Ah rljr ra`et rk rl
k A vejiiq he faii; Svkbudrawar
at rle tldk``uha
kht( Ji`kiiajhriq takvjrakh tekhckahc
ur rlat bkq tiadn tjiljte j rvjlkhq jhb
rlev fedjieplkhe Te Trveer
h jhb wji
fkur rle`t ah rlea
`ebadji diddkuhrt)gg kuv `kib pjq gk
evt) _vji @ebadji
c sehr kh
eb seve b
tt sarlku
itk gveeiq
seve kurt
tjdt) Ce
6< 6< y pj
r rle iejbe Awe gk
eav plkhe
eeb j WkAii A fvahcahdvejte
eev dk`pidjrakht dktr rlvee bpie plkhdkhb hjrulkhe dkt
u`ehr rket pekpiebarakhji BaUhagaeb D
te gkv rleqtre`t( Rhb Ljhbte gkv `kh
jq A ljwev futahett
ahad) se jvksewev shrliq faiitarteig sarl
rade @jhDehrve(
rk ehtuve
tacheb rk
e|dettaw
jbwateb s
be kg lat
evji @jh
e 4 Jii Vac
hc ebce khb rljr `edlhkikc
plkhe tvejr hestjhb ezu
|arq kg ``pie|arq edjbet ah rtkiurakht
e gkv qkuvt jhkrl
erlev rk ltk rleq darji Neq``uhadj
ferrev pjvat ljt jikh Redlhq(
leipeb rlet
uteb rkjve tjwaAr at ckk
ah rsk-jh
cev(
rljr rle k
jdraweiq e
iq trverdla
arlkur gjw
k``evdaj
cev( GAR
lrt vetevwe
g wkadektr dk`p( Gavtriq) r
qtre`; digkv rle fuiiq ehmkqj
hq plkhehbt sarllat ahbutrv( Rlete tskvngkvde
ev vejtkh
eip pekpieh `jne jeieplkherakht skui
r kg `q djk jiiksebadji E|peva
` rk ejta
pehbahcc ferseerk nhks
-j-ljig qe
rakht rlj
hljhde k
hc kuv fu
uv) kh tki
i veji`(
D
haete
kteiqtahettfie
jhbvecq ljtiurakht( Jhb
lq
ferrevzuadntqtre`b fvahc
eev`e rkehde
iq
ikr kh5? rk
ljr rlevt(
le
v
cer(
rakht
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
4/17
Cvec
Eadne 6?::
Lks
Rlat tpeda
`jnahc j
Jhb rljr d
rljr qku j
plkhe dk
Lksewev A
dkuib fe
Sljr ag A d
rk qku jh
Tjwahc `
leip `q di
jhb cert
@aha VE
4 sjqt rk
Tlkui
Rk fuhbi
Rle vuie k
dkhtabev
Lks
Lks b
Qku bkhr
Lks ik
dljhcahc)
Bk qk
@aha VE
Rle 1 `k
y sss(cvec
jh A vebu
ji vepkvr a
kkv puvd
evrjahiq at
ve hkr hee
pjhq(
vejiiq sj
pvkgar deh
kuib gahb
jbbahc e
diaehrt
aehrt @J
e e|dareb
_KVR
tjwe `k
A Fuhbi
kv Hkr r
g rlu`f at
leh ar dk
udl jve r
rlkte vj
sjhr qkuv
hc jve qk
ckkb vjre
ksh rle
_KVR
tr a`pkvrj
eadne(dk`(j
de `q rei
gkduteb
jtahc bed
cvejr pijd
biettiq te
r rk ck kh
rve rk qkuv
jqt jhb t
rvj pvkgar
kheq at t
E `kve t
*
eq kh plk
e djiit
fuhbie;
fuhbie '
et rk fuh
e djii vjre
et dk`pj
plkhe faii
ikdneb ah
t rkbjq jv
lkhe tqt
hr rlahct r
u y ?2:2 35
plkhe fa
h tjwahc
atakh sle
e rk trjvr(
bahc qku
e trep guvr
futahett
rvjrecaet
k qkuv fk
`erlahc A
iet jhb p
he faiit sa
arl `q h
fesjve(
biahc rl
t
ve sarl sl
rk ck up
rk rlkte v
fjb vjre
e` jr rle
dkhtabev
6< 6< y pj
ii;
qkuv dk`
ar dk`et
A sjhr rk l
ljvb ejv
lev( Sljr
vjrlev rlj
g jdrujiiq
rk` iahe;
vejiiq ikw
kgar at sl
rlkur dlj
s reiepl
Leve jve
q dkuib t
jr qku jve
k qku;
ret gkv ,v
rk`kvvk
ehb kg rle
sleh puv
e 2 Jii Vac
jhq rle `
rk reiedk
eip qku pi
eb pvkgart
ag qkuv rei
mutr jh e
fvahcahc a
rk bk( Fu
r vejiiq dv
cahc djvva
he tqtre
k`e a`p
we qku rl
pjqahc jr
ret jve dk
!(
rev`;
ljtahc j
lrt vetevwe
kheq jhb
`uhadjrak
uc rle iej
kwev rk qk
dk``uha
|pehte ar
`kve fu
r feahc jfi
jhnt `q l
vt
;
vrjhr pkah
utjhbt
rle `k`e
htrjhriq
plkhe tqt
jah kg
ht(
t tk
uv
jrakht
`;
ahett
e rk
jhbie
rt rk
hr;
re`
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
5/17
Cvec
Eadne 6?::
Bk
Ag q
@ui
DV Jd
Gj
Cv
Ahd
Ah
Ut
Jb
Ju
De T@
Be
Aht
Wab
@k
Se
Dji
Qku heeb
Sljr at U
ferseeh A
redlhkikca
Uhagaeb D
pvkwabet
`uirapie b
Sljr at Atuppkvrt r
rljr qkuv r
fvahcahc f
@aha VE
Bkhr fuq
32 _kahr A
y sss(cvec
A vejiiq h
ku heeb
rapie Fvjh
@ Ahrecvjrett rk ne
r jdduvjre
pladji Ut
ejteb trj
kute jb`
v _vetehd
jhdeb Dj
ak Dkhgev
rvji ReiepT
nrkp Gj|
jhr @ett
ek dkhgev
aiarq
f Dkiijfk
i Vedkvbah
rk puvdl
hagaeb Dk
Reieplk
et(
``uhadjr
dkhtatre
wadet jhb
Reieplkieplkhe
eieplkhe
rl bewade
_KVRT
j WkA_ p
_ Reiepl
eadne(dk`(j
eb j WkA
k`e kg r
l Kggadet
akh + e`jaitrjgg vec
jddett rk
v Ahrevgjd
gg eggadaehd
ahatrvjrakh
e Ahgkv`j
ii @jhjce
hdahc
lkhe Kpe
ce jdvktt
hdahc
jrawe Dkh
c
te j Uhag
`uhadjr
hq jhb krl
akht at hkr
r uhagaeb u
`ebaj rq
hq;A_ ,Ahjiit kh qk
jh hks p
t jhb rlea
khe tqtre
hq ' Uhaga
u y ?2:2 35
reieplk
ete gejru
+ wkade `vbiett kg i
dkhrjdrt
Tkgrsjv
aet jhb pv
akh
ehr
vjrkv + Ve
qkuv ehre
evehdahc
aeb Dk`
akht; Uha
ev dk`pu
j tahcie
tev ahrevgj
et(
revher pvkuv dk`pur
iuc ahrk rl
guii pkreh
` fegkve
eb Dk``
6< 6< y pj
e tqtre`
vet (
aikdjrakh
,CUA!
kbudrawarq
eprakh gkv
vpvate
uhadjrak
gaeb dk`
ev veijreb
vkbudr) fu
de jhb ut
kdki! reieev herskv
tj`e dj
raji diktev
ku vejb r
hadjrakht
e 5 Jii Vac
;
eieskvna
`uirapie ta
t + A_ Rei
uhadjrakh
dk``uha
r j ter kg
v e|pevae
lkhq at j( Ah rle kg
ie jt qku
rkcerlev(
at vepkvr
dledn iatr
lrt vetevwe
c
ret
eplkhq t
fvabcet r
jrakh
vkbudrt r
de jdvkt
edlhkikcade qku sa
v dk`pure
iurakh
e cjp
jr
rljrii tee
v
-
7/31/2019 16 Questions a 27 Year Telco Veteran Would Ask Before Buying a Phone System
6/17
Cvec
Saii W
Eadne 6?::
A_ tjwe
Gav
WkA_ `ej
Trai
WkA_ at re
Djiit jhb
kwev j bjr
rk rle Tkg
WkA
Wkade kwe
kwev bjrjkvcjhatjra
WkA_ ahwki
jhb utev
redlhkikc
Tk khrk
devrjahiq d
Futahett
bket hkr m
rk tuddet
iahet( J "
evkbahc j
@aha VE
1 iarrie nh
Levet l
Bkhr fuq
Rle hest
y sss(cvec
q futahe
r kg jii -
ht Wkade
i dkhgute
`eb wevq
Reieplk
j herskvn
sjve Jppi
_ - Iks
v Ahrevher
herskvnt(ht bjrj
wet rvjbe-
|pedrjrak
jve rairah
aii WkA_
jh tjwe
Cvjbe fv
tragq rle
guiiq beiaw
1(15 + `k
q pkrehra
_KVRT
sh Tedve
s rk uhbe
j WkA_ _
at hkr jii
eadne(dk`(j
tt `khe
ljr at W
wev Ahrevh
b jfkur
ikkteiq rk
e Tqtre`
slevejt
adjrakh jh
ktr Djiit
vkrkdki ,
Ah rlat sjhb wkade r
kggt tuvvk
t) fur ewa
tudl ewj
jwe `q
kheq) lk
kjbfjhb
eeb( Jh J
v dkhtatr
hrl dkhhe
i tjwahct(
rt rle Rei
vtrjhb Fj
khe Tqtr
jb> ier `e
u y ?2:2 35
;
A_;
r _vkrkdk
ljr WkA_
jq( WkA_
t( Ier `e
A_ Reiepl
Ljvbsjv
kA_! dkhw
) j tahcie)vjggad ah j
hbahc gjd
ehde dkh
iujrakht ah
utahett
ewev ah