16 customer centric commitments for 2016
TRANSCRIPT
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2016 16 customer centric commitments for
Customer Guru
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Treat your customers as you would like to be
treated
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Actively listen to what your customers have to
say
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Empathize with your customers’ concerns
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Innovate constantly to provide better Customer
Experience
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Never break your customers’ trust
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Provide the best customer service that you can
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Understand the customer’s complaints and take them as a
feedback
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Make an effort to connect with your customers, and connect consistently across all channels
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Ensure that your employees are adequately trained to
help your customers
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Empower your employees to deliver nothing but
Exceptional Customer Experience
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Always set your customers’ expectations right
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Be transparent and effective
when communicating
with your customers
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Be thankful to your customers because they
are the ones who run your company
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Treat your customers as a stakeholder in the company
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Pay attention to the little details to make your customers happier
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Take ownership of things gone
wrong
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2016 Have a fabulous New Year
Customer Guru