15- omo333010 bsc6900 gsm v9r13 call drop problem analysis issue 1.00
DESCRIPTION
Bsc6900 Gsm v9r13 Call Drop Problem AnalysisTRANSCRIPT
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Copyright © 2011 Huawei Technologies Co., Ltd. All rights reserved.
GSM Call Drop Problem Analysis
Copyright © 2011 Huawei Technologies Co., Ltd. All rights reserved.
Page2
Foreword A too high call drop rate adversely affects the user’s
experience. Hence call drop analysis is at the heart of
optimization. The following training addresses the call drop
analysis in depth from the relevant KPIs over the influential factors to practical case studies.
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Page3
Objectives Upon completion of this course, you will be able to:
Describe the definition of call drop Outline the analysis procedure of call drop Troubleshooting cause of call drop Main solution methods to call drop Call drop cases analysis
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Contents1. Call Drop Definition and Classification2. Specific Causes of Call Drops and its Solutions3. Call Drop Cases
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Call Drop Definition
One of retainability KPIs.TCH Call Drop Rate refer to the ratio of
call drop to successful TCH seizures after the BSC successfully assigns TCHs to MSs.
TCH Call Drop Rate (Including Handover)TCH Call Drop Rate (Excluding Handover)
One of accessibility KPIs. SDCCH Call Drop Rate indicates the
probability of call drops when the MS occupies the SDCCH.
TCH call drop
SDCCH call drop
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Measurement Point of SDCCH Call Drop Measurement point of SDCCH call drop during IMM ASS
M3000A~C:Call Drops due to ERR IND
M3001A~E:Call Drops due to CONN FAIL
M3002:Call Drops due to REL IND
M302:Call Drops due to No MRs from MS for a Long Time (SDCCH)
M303:Call Drops due to Abis Terrestrial Link Failure (SDCCH)
M304:Call Drops Due to Equipment Failure (SDCCH)
CM400~CM404:Number of Clear Requests Sent on the A Interface
M305:Call Drops due to Forced Handover (SDCCH)
K3003:Successful SDCCH Seizures (Call Type)
CM30A:Call Drops on Radio Interface (SDCCH)
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Measurement Point of SDCCH Call Drop Measurement Point related with IMM ASS channel active
MS BTS BSC
CHAN REQ
CHAN RQD
CHAN ACT
CHAN ACT ACK
IMM ASS CMD
R3300A:Channel Activation Attempts in Immediate Assignment Procedure (SDCCH)
CHAN ACT NEGATIVE ACKR3300B: CHAN ACTIV NACK Messages Sent by
BTS in Immediate Assignment Procedure (SDCCH)
R3300C:Channel Activation Timeouts in Immediate Assignment Procedure (SDCCH)
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Formula of SDCCH Call Drop RateZTR104C:Call
Drop Rate on
SDCCH
CM30:Call Drops on SDCCH
K3003:Successful SDCCH Seizures=
=
[CM30A:Call Drops on Radio Interface (SDCCH)] + [M302:Call Drops due to No MRs from MS for a Long Time (SDCCH)] + [M303:Call Drops due to Abis Terrestrial Link Failure (SDCCH)] + [M304:Call Drops Due to Equipment Failure (SDCCH)] + [M305:Call Drops due to Forced Handover (SDCCH)]
[R3300A:Channel Activation Attempts in Immediate Assignment Procedure (SDCCH)]-[R3300B:CHAN ACTIV NACK Messages Sent by BTS in Immediate Assignment Procedure (SDCCH)]-[R3300C:Channel Activation Timeouts in Immediate Assignment Procedure (SDCCH)] +[H3040:Internal Intra-Cell Handover Detection Messages Received by BSC (SDCCH)] +[H3240:Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (SDCCH)] +[H3440:Incoming External Inter-Cell Handover Detection Messages Received by BSC (SDCCH)]
x 100%
x 100%
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Definition of TCH Call Drop Rate Call Drop Rate on TCH indicates the ratio of the number of call
drops to the number of successful TCH seizures after the BSC successfully assigns TCHs to MSs.
Call Drop Rate on TCH contains the following aspects The probability of call drops after the establishment of TCHs The probability of call drops during call establishment
Call Drop Rate on TCH is one of retainability KPIs. It reflects the probability of call drops due to various reasons after the MSs access the TCHs properly. If Call Drop Rate on TCH is high, user experience is adversely affected.
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Measurement Point during (Immediate) Assignment Procedure
MS BTS BSC MSCChannel_req Channel_Required
Channel_ActiveChannel_Active_Ack
IMMEDIATE ASSIGN COMMANDEstablish_IND(CM Service Req)First SABM
CM Service Accepted
CR(Complete_L3_information)CC
SetupCall Processing
ASSIGNMENT COMMANDFirst SABM Establish_IND
Channel_ActiveChannel_Active_Ack
Assignment_Req
Assignment_CMPASSIGNMENT CMP
AlertingConnect
Connect AckConversation
UA
UA
K3023:Successful TCH Seizures (Signaling Channel)
K3013A:Successful TCH Seizures (Traffic Channel)
Error Indication CM3300:Call Drops on Traffic Channel in Stable State (Error Indication) orCM3301:Call Drops on Traffic Channel in Stable State (Connection Failure) orCM3302:Call Drops on Traffic Channel in Stable State (Release Indication) CM332:Call Drops Due to No MR from MS for a Long Time (Traffic Channel)
CM333:Call Drops due to Abis Terrestrial Link Failure (Traffic Channel) CM334:Call Drops due to Equipment Failure (Traffic Channel) Clear Request
Connection Failure IndicationRelease IndicationDISC
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Intra-BSC handover
Page11
Measurement Point during Handover Procedure
MS Target BTS1 BSC Original BTS2 MS MSC
Channel ActiveChannel Active Ack
Measure Report
HANDOVER COMMANDHandover Access
Handover DetectPHYINFOPHYINFO
First SABMEstablish_IND
HANDOVER COMPLETE
UA CM335:Call Drops due to Forced Handover (Traffic Channel)]
Clear Request
Handover Performed
H3027Ca:Failed Internal Intra-Cell Handovers (Timer Expired) (TCHF) (Traffic Channel)H3028Ca:Failed Internal Intra-Cell Handovers (Timer Expired) (TCHH) (Traffic Channel)H3127Ca:Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHF) (Traffic Channel)H3128Ca:Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHH) (Traffic Channel)
T3103 Time Out
H3047:Internal Intra-Cell Handover Detection Messages Received by BSC (TCHF)H3048:Internal Intra-Cell Handover Detection Messages Received by BSC (TCHH)H3247:Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (TCHF)H3248:Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (TCHH)
K3013B:Successful TCH Seizures in TCH handovers (Traffic Channel)]
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Measurement Point during Handover Procedure
Inter-BSC handover
H3448:Incoming External Inter-Cell Handover Detection Messages Received by BSC (TCHH)
MS Original BTS1 Original BSC1 Target BTS2 MSMSC Target BSC2
Handover_Required
Handover_Request
Channel_Active
Channel_Active_AckHandover_Request_AckHandover_Cmd
Handover_Detect
Handover_Detect
Handover CommandHandover Access
PHY INFO
PHY INFO
First SABMEstablish_INO
Handover CompleteHandover_CmpClear_CMD
Clear_CMP
UA
H3447:Incoming External Inter-Cell Handover Detection Messages Received by BSC (TCHF)
Measure Report from MS
T8 Time Out
H3327Ca:Failed Outgoing External Inter-Cell Handovers (T8 Expired) (TCHF) (Traffic Channel)H3328Ca:Failed Outgoing External Inter-Cell Handovers (T8 Expired) (TCHH) (Traffic Channel)
K3013B:Successful TCH Seizures in TCH handovers (Traffic Channel)]
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Formula of TCH Call Drop Rate (Including Handover)
ZTR304:Call Drop Rate on TCH per cell (Including Handover)
[CM33:Call Drops on Traffic Channel]
[K3023:Successful TCH Seizures (Signaling Channel)] + [K3013A:Successful TCH Seizures (Traffic Channel)] + [K3013B:Successful TCH Seizures in TCH handovers (Traffic Channel)]
CM33:Call Drops on Traffic Channel=[CM330:Call Drops on Radio Interface in Stable State (Traffic Channel)] + [CM331:Call Drops on Radio Interface in Handover State (Traffic Channel)] + [CM332:Call Drops due to No MRs from MS for a Long Time (Traffic Channel)] + [CM333:Call Drops due to Abis Terrestrial Link Failure (Traffic Channel)] + [CM334:Call Drops due to Equipment Failure (Traffic Channel)] + [CM335:Call Drops due to Forced Handover (Traffic Channel)] + [CM397:Call Drops Due to Loopback Start Failure] + [CM385:Call Drops Due to Failures to Return to Normal Call from Loopback]
=
CM330:Call Drops on Radio Interface in Stable State (Traffic Channel) = [CM3300:Call Drops on TCH in Stable State (Error Indication)] + [CM3301:Call Drops on TCH in Stable State (Connection Failure)] + [CM3302:Call Drops on Traffic Channel in Stable State (Release Indication)]
CM331:Call Drops on Radio Interface in Handover State (Traffic Channel) =[H3027Ca:Failed Internal Intra-Cell Handovers (Timer Expired) (TCHF) (Traffic Channel)] +[H3028Ca:Failed Internal Intra-Cell Handovers (Timer Expired) (TCHH) (Traffic Channel)] +[H3127Ca:Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHF) (Traffic Channel)] +[H3128Ca:Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHH) (Traffic Channel)] +[H3327Ca:Failed Outgoing External Inter-Cell Handovers (T8 Expired) (TCHF) (Traffic Channel)] +[H3328Ca:Failed Outgoing External Inter-Cell Handovers (T8 Expired) (TCHH) (Traffic Channel)]
1
1
×100%
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ZTR304A:Call Drop Rate on TCH per cell (Excluding Handover)
[CM33:Call Drops on Traffic Channel][K3013A:Successful TCH Seizures (Traffic Channel)] + [CH323:Successful Incoming Internal Inter-Cell Handovers] + [CH343:Successful Incoming External Inter-Cell Handovers] – [CH313:Successful Outgoing Internal Inter-Cell Handover] – [CH333:Successful Outgoing External Inter-Cell Handovers]
=
×100%
CH323:Successful Incoming Internal Inter-Cell Handovers =
[CH320:Incoming Internal Inter-Cell Handover Requests] - [CH322:Failed Incoming Internal Inter-Cell Handovers]
CH320:Incoming Internal Inter-Cell Handover Requests = [H3200W:Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/850-900/850)] + [H3200X:Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900-1800/1900)] + [H3200Y:Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/850-1800/1900)] + [H3200Z:Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900-900/850)] +[H3209W:Incoming Internal Inter-Cell Handover Requests (TCH) (900/850-900/850)] + [H3209X:Incoming Internal Inter-Cell Handover Requests (TCH) (1800/1900-1800/1900)] +[H3209Y:Incoming Internal Inter-Cell Handover Requests (TCH) (900/850-1800/1900)] + [H3209Z:Incoming Internal Inter-Cell Handover Requests (TCH) (1800/1900-900/850)]
CH322:Failed Incoming Internal Inter-Cell Handovers = [H3220W:Failed Incoming Internal Inter-Cell Handovers (SDCCH) (900/850-900/850)] +[H3220X:Failed Incoming Internal Inter-Cell Handovers (SDCCH) (1800/1900-1800/1900)] + [H3220Y:Failed Incoming Internal Inter-Cell Handovers (SDCCH) (900/850-1800/1900)] + [H3220Z:Failed Incoming Internal Inter-Cell Handovers (SDCCH) (1800/1900-900/850)] + [H3229W:Failed Incoming Internal Inter-Cell Handovers (TCH) (900/850-900/850)] + [H3229X:Failed Incoming Internal Inter-Cell Handovers (TCH) (1800/1900-1800/1900)] + [H3229Y:Failed Incoming Internal Inter-Cell Handovers (TCH) (900/850-1800/1900)] +[H3229Z:Failed Incoming Internal Inter-Cell Handovers (TCH) (1800/1900-900/850)]
1
1
1
Formula of TCH Call Drop Rate (Excluding Handover)
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Contents1. Call Drop Definition and Classification2. Specific Causes of Call Drops and its Solutions3. Call Drop Cases
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Call Drop Analysis ProcedureCommon
phenomenonAnalyzing the frequency planning, coverage, and
cell parameters
Times of A interface failures during TCH
occupation
Radio problem
interference band analysis
TRX received level and received quality
RF call drop rate
Analyzing a call drop rate
Filtering for the cell with a high call drop rate
TCH assignment failure (equipment
fault)
TCH availability
Times of call drops on the terrestrial link
Equipment fault
Y
Power control average level
Ratio of poor handovers between
the uplink and downlink
Interference
Times of reestablishment
failures upon handover failure
Average received level during a TCH call drop
Average distance during a TCH call drop
Measurement of uplink/downlink balance
performance
Outgoing handover success rate and average level
Coverage
N
YN
Average received level and quality during the
handover
Which cell has a lower incoming handover
success rate
Times of handovers and times of call occupation
success
Outgoing handover success rate
The ratio of inter-office handovers is high.
Handover
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Transmission
Coverage HO
Interference
Antenna
Parameter
Specific Causes of Call Drops and its Solutions
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Call Drops Reasons for Coverage
Discontinuous coverage (blind area)
Bad indoor coverage
Cross coverage (isolated island)
Small coverage
1 2 3 4
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Methods to Identify Call Drop Caused by Coverage
Drive Test
Traffic Measurement For detail, please refer
to the next page
Call Drop for Coverage
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Traffic Statistic Tasks Related to Coverage Analysis
Call Drop Result fromCoverage Problem
Power control performance measurement
Receiving level performance measurement
1
2
3Cell performance measurement / inter-cell handover performance measurement
4 Call drop performance measurement
5 Neighbor cell performance measurement
6 Uplink/downlink balance performance measurement
Traffic Statistic Tasks
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Solution to Call Drop Caused by Coverage
Area with insufficient coverage
Ensure the indoor
communication qualityEliminate
overshooting coverage
Remove hardware problem
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Call Drops Caused by Handover
Main Reasons
Unreasonable parametersT3103 timer overflows
Incomplete neighbor cells
Co-BCCH and Co-BSIC
BTS clock is out of
synchronization
Traffic congestion
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Methods to Identify Call Drop Caused by Handover
Drive testCheck
the alarms
Analyze the traffic
measurement
Method to
Identify
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Traffic Statistic Tasks Related to Handover Analysis
Inter-cell handover performance measurementNeighbor cells performance measurementOutgoing cell handover performance measurementIncoming cell handover success rate is low
TCH performance measurement
1
2
3
4
5
Call Drop Result fromHandover Problem
Traffic Statistic Tasks
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Solution to Call Drop Caused by Handover
Check handoverparameters
Adjust the traffic
Provide good clock synchronization
1 2 3
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Call Drops Reasons for Interference
Inter-modulation interf. and
Other Outside interfe.
Adjacent-channel
interference
Co-channel interference
Main Reasons
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Methods to Identify Call Drop Caused by Interference
Analyze the traffic statistic
Use spectrum analyzer to scan the frequencies
Eliminate causes resulting from equipment
Analyze basing on user complaint
Check the frequency planning
Adjust ARFCNs
Method to
Identify
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Traffic Statistic Tasks Related to Interference Analysis
Interference Analysis
Interference band in MR
Receiving quality
performance measurement
Call drop performance measurement
Many handover
failures and reestablishment failures
BQ handover ratio
Receiving level
performance measurement
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Solution to Call Drop Caused by Interference
Interference from outside the network and inside the network are solved by different methods. Invalid interference from outside the network is solved by the Radio Committee interference from inside the network is solved by adjusting the network.
1
Drive test
2
Use DTX, FH, PC, and diversity technologies
3
Exclude the interference caused by the equipment
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Call Drops caused by Antenna Feeder
Antenna feeder problem
Different downtilt angles
for two sets of
antenna
Main Reasons
Differentazimuth angles
for two sets of antenna
Antenna feeders are
wrongly connected
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Methods to Identify Call Drop Caused by Antenna Feeder
Whether there is alarm related to
antenna unit
check whether the BCCH of the serving
cell is consistent with the planning
BTS on-site check and test
Check whether there is BTS
hardware fault
whether the boards are normal
from remote maintenance
consolewhether the uplink and
downlink are balanced in
MRs
Method to
Identify
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Traffic Statistic Tasks Related to Antenna Feeder Analysis
Uplink and downlink balance PM
Call drop PM
Power control PM
1
2
3
Analyze whether the uplink and downlink are balanced in order to identify antenna feeders problems if any exist
Traffic Statistic Tasks
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Call Drops Reasons for Transmission
Bad transmission quality and unstable transmission link Abis interface and the A interface links in
Observe the transmission and board
alarms
Check transmission
paths
Observe traffic
statistics
TCH PM shows : 1 ) A interface failures during TCH
seizure 2 ) Whether the TCH availability is
normal 3 ) Call drops due to interruption of
terrestrial links
Main Reasons
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Radio Parameters That Affect Call Drop
CallDrop Problem
RLT/SACCH Multi-frames
T200 parameter
1
2
3 RXLEV_ACCESS_MIN
4 RACH Min Access Level
5 NCC Permitted
6 Handover parameters
7 Power control parameters
MainRadioParameters
8 Frequency planning parameters
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Contents1. Call Drop Definition and Classification2. Specific Causes of Call Drops and its Solutions3. Call Drop Cases
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Call Drop Case 1 Fault Description
The BTS distribution of an area is as illustrated in the diagram (red numbers stand for BCCH frequencies. No hopping, no DTX). Some subscribers complain that call drop in second sector of base station C is serious. Hardware fault has been ruled out.
Please confirm whether the frequency distribution in the
cells are reasonable?
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Call Drop Case 1 Analysis
From the analysis of BTS topology, it can be concluded that the frequencies are well planned.
Next, check the interference band of traffic statistic.
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Call Drop Case 1 Analysis
09:00~10:00
IB1 IB2 IB3 IB4 IB5
cell 1 2.85 14.25 1.14 0.27 0.54
cell 2 4.09 12.57 3.14 0.03 0.01
cell 3 0 2.92 13.27 0.25 0.3703:00~04:00
IB1 IB2 IB3 IB4 IB5
cell 1 2.85 4.28 0.00 0.00 0.00
cell 2 4.09 2.89 0.00 0.00 0.00
cell 3 0 2.12 0.00 0.00 0.00
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Call Drop Case 1 Troubleshooting
Conducting a drive tests, it is found that the quality is bad when the receiving strength is high.
Traffic statistic show that during periods of high call drop rate, handovers are mostly caused by quality reasons, and channel assignment failure rate is also high.
Conclusion: Interference is high.
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Call Drop Case 1 Troubleshooting
A site investigation shows that the operator has a repeater. It is a broadband repeater. It transmits the signals from a remote TACS site. TACS signals are amplified and then there is interference in second sector of base station C.
Problem has been located: interference causes the call drop. Finally, lower the power of the repeater. The interference
band reduce to IB1. Now the high call drop rate problem at site C is solved.
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Call Drop Case 1 Common methods of checking and clearing call drop due to
interference Rule out the internal interference caused by equipment problems and
check the separation of BTS transceivers, antenna feeder installation, and so on.
Check the interference band Drive test Check traffic statistic of handover causes for characteristic footprints Clear uplink interference Clear downlink interference Check whether DTX, frequency hopping technology and power control
application are reasonable Use PBGT handover algorithm flexibly to avoid co-channel and adjacent-
channel interference effectively.
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Call Drop Case 2 Fault description
The call drop rate in cell 3 of a BTS is 10% accompanied by high congestion rate, but call drop rate and congestion rate in cell 1 and cell 2 are normal.
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Call Drop Case 2 Analysis
Check the related traffic statistic Check whether there is high interference band in TCH measurement
function. Check the situation of call drop in call drop measurement function. Check whether handover of the cell is normal.
Check whether there is interference through checking frequency planning, moreover confirm whether there is external interference with spectrum analyzer.
Drive test Check the hardware
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Call Drop Case 2 Troubleshooting
Block TRX in turn and the congestion rate is always quite high no matter which TRX is blocked.
Check and analyze the traffic statistic, interference band and traffic volume and call drop rate, and it is found that the interference becomes more serious as the traffic gets high.
Change frequency. The frequency of cell 3 is changed to 1MHz away from the original value. But the problem persists.
Judge whether the equipment is faulty. Locate external interference.
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Call Drop Case 2 Troubleshooting
Make a scanning test with a spectrum analyzer. A suspect signal with 904.14 MHz center frequency, 300 kHz
bandwidth is found. It is similar to an analog signal and it exists continuously.
At the distributor output port of cell 1,2 and 3, the signal strength is 60 dBm, 40 dBm and –27 dBm respectively. It accords with the interference margin.
Traffic volume is higher in the day time than at night. Now the problem is found: 904 MHz external interference source.
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Call Drop Case 2 Conclusion: Reduce interference
Reduce internal interference through checking frequency planning.
After internal interference is excluded, we can locate external interference with spectrum analyzer.
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Call Drop Case 3 Fault description
Subscribers complain that call drops often happen on the 5th floor and further up in a building.
Subscriber complaint is also an important source of informationabout the network quality.
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Call Drop Case 3 Analysis
Perform on-site test There are call drops and noise on the site The test mobile phone shows that before the call drop the serving
cell is BTS-B. But this building should be covered by BTS-A. Check traffic statistic
BTS-B is about 9 kilometers away from this building. It is determined that the BTS-B signal received in this area is coming from some obstacles’ reflection. Thus an isolated island coverage is formed in this area.
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Call Drop Case 3 Analysis
Check data configuration In BSC data configuration, BTS-A is not configured as the adjacency of BTS-B
Cause analysis of call drop When the MS uses the signal of cell 2 of BTS-B in this area, the signal of cell
3 of BTS-A is strong. But cell 2 of BTS-B and cell 3 of BTS-A are not adjacent, therefore, handover cannot happen.
The signal in cell 2 of BTS-B is the result of multiple reflections. When the signal of BTS-B received by the mobile phone gets weak suddenly, an emergency handover is needed. But there is no adjacent cell of BTS-B, so call drops will occur.
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Call Drop Case 3 Troubleshooting
Modify the data in BA1 table, BA2 table and add adjacent cell relationship, set cell 3 of BTS-A as an adjacent cell of cell 2 of BTS-B.
Optimize the network parameters to eliminate the isolated island.
The test results show that the call drop problem is solved.
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Call Drop Case 3 Conclusion : two methods to solve isolated island
problem Adjust the antenna of the isolated cell, to eliminate the
isolated island problem. Define new adjacent cells for the isolated cell.
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Call Drop Case 4 Fault description
In a drive test from A to B, it is found that there are many call drops at entrance of a tunnel near a BTS due to slow handover.
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Call Drop Case 4 Analysis
The tunnel is near the BTS. When the MS enters the tunnel, the power of the target cell is -80dBm. But the signal of source cell goes down quickly to less than -100dBm. Before the MS enters the tunnel, the downlink power of the two cells is good and no handover is triggered. When the MS enters the tunnel, the level of the source cell goes down rapidly. The call drop occurs before any handover is triggered.
Think it over: How to solve problems of this type?
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Call Drop Case 4 Troubleshooting
The adjusted parameters are listed below.
Parameter nameValue before change
Value after
changePBGT watch time 5 3PBGT valid time 4 2PBGT HO threshold 72 68UL Qual. Thrsh. (Emergency handover) 70 60Min. DL level on candidate cell 10 15
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Call Drop Case 4 Conclusion: optimize and adjust handover
parameters to reduce call drop On condition that there is no ping-pang handover and
excessive voice interruption, PBGT handover can help to reduce interference and lower call drop rate.
Set emergency handover thresholds properly, and make sure the emergency handover can be triggered in time before the call drop so as to reduce call drops.
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Call Drop Case 5 Fault description
In the dialing test, many call drops are found in cell 2. Analysis
Check the traffic statistic and find out that TCH congestion rate of this cell is over 10% and internal inter-cell incoming handover failure rate is high. It is found that one TRX board of this cell is abnormal in OMC. A preliminary conclusion is that TRX board problem causes the call drop.
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Call Drop Case 5 Troubleshooting
Lock the frequency with a test mobile phone and perform dialing test for many times. It is found that call drops only happen in timeslots 1, 3, 5, 7 while communications in timeslots 2, 4, 6, 8 are normal.
Move this board to another slot, and the problem still exists. Move another good board to this slot, and the communication is
normal. Move this defective board to other cabinet, the problem arises. When it is replaced, the communication is recovered.
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Call Drop Case 5 Conclusion
The BTS test should guarantee that communication should be successful not only in each TRX but also in each timeslot of the TRX.
It must be ensured that each TCH channel provides bidirectional high quality communication.
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Call Drop Case 6 Fault description
In dual-band network, when a call is setup in a GSM1800 cell and being handed over to a GSM900 cell in the same site, the call drops in the GSM900 cell in 2 to 5 seconds. The call drop rate in the GSM900 cell is quite high.
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Call Drop Case 6 Analysis
In the test it is found that the clock of GSM900 cell and GSM1800 cell are not synchronized.
When a call set up in a GSM1800 cell and is handed over to a GSM900 cell, the drive test tool shows that FER increases to the maximum value suddenly and then it goes down to zero gradually.
It is the same with the handover from GSM900 to GSM1800.
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Call Drop Case 6 Troubleshooting
After adjusting GSM900 clock system, the abnormal call drop problem is solved.
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Call Drop Case 6 Conclusion
Clocks of GSM900 and GSM1800 should be exactly synchronized with each other in a dual band network, otherwise there will be call drops and handover failures.
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Summary What is classification of the call drop? How to analyze the call drop? What is the main reasons of the call drop and its
corresponding solution?
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