15 minutes per session. · 2019-11-07 · • stair and ladder climbing. • crawling, creeping,...

PestSure Fast and Frequent Training Series

for Heat Treatment Personnel

The Fast and Frequent training format is designed to accommodate our need for short sessions along with the learning styles appropriate for most adult learners. An F&F schedule takes one topic and sticks with that topic for 4 straight weeks or one month. The monthly topic has been broken down into four weekly training components lasting no more that about 15 minutes per session.

Sticking with a topic for four weeks in a row allows us to cover the subject four different ways and still stick with the same main topic. This type of saturation will help ensure the information is retained longer for the adult learner. The short, pre-planned sessions help guarantee that the training gets done even during our busy season. Developing a training plan that addresses targeted causes will affect our losses more quickly. Posting the training plan and orienting the workforce to the F&F concept helps us keep each other on track to be sure the training is completed each week. By developing an annual training plan (52 weekly sessions in 12 months) and determining the training materials, trainers, and interaction venues, the difficulty in getting regular training completed is greatly reduced. In addition, you get the sum total of 2 full days during the year spent on safety training exclusively. Here is an outline of training topics for 3 months of weekly sessions directed toward employees involved in heat treatment work. The outline on the following pages covers the three months of material that follow. The trainer should print the topic for the week, orient themselves, and start training.

Fast and Frequent Training Series – Heat Treatment Technician Safety

Table of Contents Attention Trainers 2 Program Content Outline 3-4 Month 1 Week 1 5-11 Month 1 Week 2 12-14 Month 1 Week 3 15-17 Month 1 Week 4 18-22 Body Mechanics Discussion 3 Month 2 Week 1 24-28 Month 2 Week 2 29-31 Month 2 Week 3 32-36 Month 2 Week 4 37-41 Safe Driving Discussion Page 42 Month 3 Week 1 43-45 Month 3 Week 2 46-50 Month 3 Week 3 51-53 Electrical Safety Discussion Page 54-56 Month 3 Week 4 57-58 Site Preparation Discussion Page 59

Attention Trainers/Facilitators: The idea behind Fast and Frequent training is to provide a structured topic and timeframe in which to discuss job knowledge and job hazards. You will be most effective in using this training format if you facilitate discussion among your group regarding specific situations encountered on the job with reference to the topic you are discussing for the week. Your primary focus for facilitating the training is to keep the subject on point and to ensure that everyone is participating. Whenever possible, conduct these sessions in a “hands on” environment. For example, when discussing proper mirror adjustment, be around a vehicle so that you can adjust the mirrors. Each week’s topics are designed to be covered in 15 minutes or less. The weekly topics are in groupings that stick with the same overall topic for 4 weeks in a row. 5 Easy Steps to Using this Training Program 1. Identify your venue/meeting time that you will utilize each week to conduct

the F&F session. 2. Print and review the weeks training materials prior to the session start. 3. Make any copies you will need to complete the training. 4. Facilitate good discussions that remain focused on the topic for the week and

be sure to cover the items listed on the training sheet. 5. Close the session by informing your attendees of next week’s topic and

meeting time/place.

2

Fast and Frequent Safety Training for Heat Treat Technicians Month 1: Body Mechanics for Heat Treat Technicians

Week 1:

• Review the Job Description for Heat Treat and discuss areas of concern. Job Description attached.

Week 2:

• Lifting Awkward or Heavy Items – PestSure Safety Tip Volume 12 Issue 12 Demonstrate with heater unit, cord rolls, fans, and other equipment specific to the heat treat job. Discuss furniture moving.

Week 3: • Safe Lifting Techniques – PestSure Safety Tip Volume 12 Issue 6

Quiz for this tip includes demonstration of techniques. Hands on work with a variety of items they might encounter on a job. Week 4:

• Neutral Postures – PestSure Safety Tip Volume 6 Issue 10 Discuss how neutral postures can be utilized when moving heater units and lifting heavy items. • Stretching – PestSure Safety Tip Volume 6 Issue 12

Practice stretches together and discuss the value of stretching before beginning work.

Month 2: Safe Driving for Heat Treat Vehicles and Trailers

Week 1: • Safe Trailer Towing – PestSure Safety Tip Volume 13 Issue 4 • Towing a Trailer – PestSure Safety Tip Volume 13 Issue 5 Conduct this discussion out at the truck/trailer rig so that you are able to discuss mirrors, hook-up, etc.

Week 2: • Tailgating - PestSure Safety Tip Volume 12 Issue 11

Discuss the need for space to stop both vehicle and trailer. Discuss value of trailer contents. Week 3:

• The Left Turn - PestSure Safety Tip Volume 10 Issue 5 Discuss the added risks when pulling a trailer or driving an oversized vehicle. Discuss avoiding left turns when possible. • Pre Trip Planning – PestSure Safety Tip Volume 8 Issue 3

Discuss/formulate a checklist specific to heat treat work.

Week 4: • Avoid Backing Accidents – PestSure Safety Tip Volume 8 Issue 6 Discuss trailer parking considerations for heat treat job sites. • Adjusting Your Mirrors - PestSure Safety Tip Volume 7 Issue 11 Demonstrate the method for mirror adjustment using your truck/trailer rig or oversized vehicle.

3

Month 3: Accident and Illness Prevention for Heat Treatment

Week 1:

• Heat Related Illness – PestSure Safety Tip Volume 12 Issue 5 Discuss signs and symptoms and your company first response should someone become ill during a heat treatment. Discuss your company recommendations for hydration before, during, and after the work day.

Week 2: • Safe Ladder Use – PestSure Safety Tip Volume 9 Issue 4 Discuss specific ladder use situations for heat treat jobs. • Causes of Unsafe Behavior – PestSure Safety Tip Volume 10 Issue 2 Review and discuss the ways in which complacency, distraction, unfamiliarity and hurry can influence us to engage in unsafe work methods.

Week 3: • Electrical Safety – PestSure Safety Tip Volume 3 Issue 6

Discuss specific electrical hazards present with utilizing heat treatment equipment. Review proper hook up process and cord/cable inspection process. Week 4:

• Trip and Fall – PestSure Loss Lesson Number 3 Discuss worksite preparation to include cord taping, the importance of keeping a clear walkway, and the importance of keeping a trip hazard free work area due to “public” traversing through our work area.

4

Month 1: Body Mechanics for Heat Treat Technicians

Week 1: • Review the Job Description for Heat Treat and discuss areas of concern. Job

Description attached. Week 2:






5

January 2009 FUNCTIONAL JOB DESCRIPTION

JOB TITLE: Pest Management Service Technician OBJECTIVE: Inspect and treat for pests in a widely disparate range of settings and conditions. SHIFT: Days - hours vary, nights possible. Essential Job Functions: 1. Inspect residential and commercial properties. 2. Drive truck or other vehicle. 3. Prepare location for pest treatment. 4. Move equipment between truck and areas to be treated. 5. Move furniture, equipment, and other materials in order to access areas to be treated or inspected. 6. Explain treatment strategies and answer customer questions. 7. Apply treatments for pests, using a variety of equipment including; sprayers, dusters, and bait applications. 8. Read instructional and reference material in fonts as small as 8-point type, including label instructions and the

company’s reference manual. 9. Examine specimens of pests, scat and other evidence of pests – including some requiring use of a 16x loupe

magnifier. Safety and Personal Protective Equipment Required: 1. Coveralls or other protective gowning. 2. Uniform appropriate to season and work site conditions. 3. Gloves: Leather, rubberized, or nonlatex as appropriate. 4. Safety glasses, goggles, or face shield as appropriate. 5. Hearing protection depending on setting. 6. Steel-toe shoes. 7. Dust mask or respirator. Equipment/Clothing Used To Perform the Job: 1. Uniform. 2. Hand tools. 3. Sprayers and buckets. 4. Traps and bait stations. 5. Heaters. 6. Fans. 7. Power cords and bags. 8. Satchel or backpacks. 9. Truck, trailer, or other vehicle. 10. Ladders. 11. Hoses. 12. Various pesticides/products. 13. Can involve confined spaces. 14. 16x loupe magnifier. 15. Reference manual. 16. Bait applicator gun. 17. Bulb duster.

6

Significant Work Site Measurements: 1. Moving and preparing bedbug heaters.

• The employee needs to unload the heater from the trailer using a ramp or the assistance of another coworker.

• The employee will push or pull the heater unit on various surface conditions to gain access to the area to be treated.

• Pushing and pulling is required to situate the heater within an elevator and/or when moving the heater up or

down stairs.

• The unit itself is approximately 260 pounds, requiring 130 pounds of lift force for one individual to tip and

position the unit.

• Top handle height on the heater is 46 inches. The bottom handle height ranges between 16 and 36 inches

when tilted on the stairway.

7

• 63 pounds of pull force is required to tilt the heater unit onto its wheels.

2. The employee will carry various pieces of equipment and move furniture or other items in the area to be treated as necessary to gain access. • Fan units weigh 27 pounds.

• Extension cord bag 50 pounds. • Above-waist-level shelf heights in heater trailer are 50 inches and 75 inches.

• Tailgate on truck when open is 34 inches high. • Lifting and pushing and pulling force is required to move furniture, equipment, or other materials, varies

widely depending on the setting. 3. Inspects location for possible pest infestation, inspects baits or traps, and prepares location for treatments.

• Walks between truck and treatment location as well as throughout residential or commercial facility. • Carries satchel with chemicals and other tools, bait stations and traps. • Donn, 45-pound backpack sprayer, fasten straps and carry on back.

8

• Stair and ladder climbing. • Crawling, creeping, stooping, kneeling, squatting, climbing, extended reaches, and awkward postures as

required.

4. Prepares traps, bait stations, monitors, glue boards, and various pesticides for application.

• Inspects trap or bait station, then initials and dates on log.

• Removes pests for disposal.

• Reads labels and mixes pesticides as needed for application.

9

5. Drives vehicle.

• Maintains equipment in vehicle and loads and unloads materials as needed.

• Read maps and follow written directions.

6. Record keeping.

• Writes billing invoices or other communications at treatment locations.

• Performs data entry on symbol handheld unit when logging on or off of a job.

Critical Demands: N – Never: 0% of shift R – Rarely: 1 to 5% of shift O – Occasionally: 6 to 33% of shift F – Frequently: 34 to 66% of shift. C – Continuously: 67 to 100% of shift.

Task N R O F C Comments Floor to waist lift 50 Cord bags, furniture, and other materials. 27 Power enclosure, fans, and other materials. Waist to overhead lift 30 Fans, furniture, and other materials. <10 Vacuum and sprayer nozzle, and sprinkler head

insulators. 150 To lift bedbug heater using bottom handle when

ascending or descending stairs. Horizontal lift 150 To tilt or reposition bedbug heater using handle

at 46-inch height. 50 Moving furniture or other materials. Push/pull 63 To tilt bedbug heater unit onto wheels. 25-

100 To move furniture or other equipment in areas to

be treated. 50 Push/pull carts when moving materials, bait

stations, or traps at location. Pull from overhead X Place and tighten insulator over sprinkler heads. Carry 50 Cord bags, furniture, or other materials. Grip, firm X Driving and setting and checking traps. Grip, light X Driving.

10

Task N R O F C Comments

Pinch, firm X Inspecting traps. Pinch, light X Writing/data entry. Elevated work X Vacuuming or applying pesticides. Forward reach X Inspecting or placing traps / bait stations, and

applying pesticides. Lateral reach X Retrieving or placing traps / bait stations, moving

furniture, and placing cords. Forward bending/ sitting X Forward bending/ standing

X Inspecting and treating.

Rotation sitting X Driving. Rotation standing X Crawling X Inspecting or placing traps / bait stations. Kneeling X Crouching X Repetitive squatting X Sitting tolerance X Standing tolerance X Walking X Task N R O F C Comments Stair climbing X Ladder climbing X Ramp climbing X Climb on equipment X Balance X Upper extremity use X Wrist flexion/extension X Wrist rotation X Neck flexion/extension X Neck rotation X Confined spaces X Pedal use X Driving. Computer/keyboard use

X Symbol hand-held unit.

Physical Senses:

Task N R O F C Comments Vision X Talking X Color vision X Depth perception X Smelling X Hearing X Feeling X

11









12









15

Volume XII Issue 6

SSaaffeettyy TTiippss

A five-minute training Series for Pest Management Professionals.

Safe Lifting Practice Name _________________________________ Date __________________

Practice lifting and moving several of the items that your technicians handle on a daily basis and focus on ways to keep the spine in a neutral posture while doing each task.

• Loading and unloading the service vehicle • Handling ladders • Driving • Lifting bagged product • Donning and doffing a back pack sprayer • Pulling hose

Process

• Before you lift an object, make sure you have firm footing.

• To pick up an object that is lower than the level of your waist, keep your back straight and bend at your knees and hips. Do not bend forward at the waist with your knees straight.

• Stand with a wide stance close to the object you are trying to pick up and keep your feet firm on the ground. Tighten your stomach muscles and lift the object using your leg muscles. Straighten your knees in a steady motion. Don't jerk the object up to your body.

• Stand completely upright without twisting. Always move your feet forward when lifting an object. • If you are lifting an object from a table, slide it to the edge to the table so that you can hold it

close to your body. Bend your knees so that you are close to the object. Use your legs to lift the object and come to a standing position.

• Hold packages close to your body with your arms bent. Keep your stomach muscles tight. Take small steps and go slowly.

• To lower the object, reverse as you did to lift, tighten stomach muscles and bend your hips and knees.

17









18

Body Mechanics Discussion Page

23








24

Volume XIII Issue 4



Safe Trailer Towing

Name __________________________________ Date ___________________

True False

1. A pre trip inspection of both tow vehicle and

trailer must be done prior to every trip.

2. Block trailer wheels prior to uncoupling the

trailer from the tow vehicle.

3. When loading your trailer, it is best to distribute

most of the load weight to the rear of the trailer.

4. Wheel chocks and jack stands need to be

taken with you for use at your destination.

5. Try to avoid parking on grades whenever

possible.

26

Volume XIII Issue 5



Towing a Trailer

Name __________________________________ Date ___________________

True False

1. When towing, more stopping distance is

required to bring the tow vehicle and the trailer to a safe stop.

2. Passing another vehicle while towing is exactly

the same as passing a vehicle without a trailer behind you.

3. When backing a trailer to the left place your

hand at the bottom of the steering wheel and move your hand left.

4. Use a ground guide when backing a trailer.

5. Sudden stops while towing a trailer can cause

skidding, sliding, and jackknifing.

28




Discuss the need for space to stop both vehicle and trailer. Discuss value of trailer contents. Discuss any special braking considerations with trailer. Week 3:




29

Volume XII Issue 11



Tailgating

Name __________________________________ Date ___________________

True False

1. 2 seconds per 10 feet of vehicle length plus 2

seconds identify/react time add up to a safe follow distance of 4 seconds under ideal conditions.

2. When following a motorcycle, 2 seconds is

adequate due to the extra maneuverability that vehicle possesses.

3. It is your responsibility to attempt to avoid a

tailgater from hitting you from behind.

4. Our most common crash in pest control is the

side swipe collision.

5. Pulling a trailer or driving in bad weather are

not ideal conditions and call for a follow distance greater than 4 seconds.

31








32

Volume X Issue 5



The Left Turn Name __________________________________ Date ___________________

True False

1. Carefully planning your driving route for the day is a good way to minimize your left turns.

2. Turning your wheels to the left while waiting in the intersection to complete your turn, will alert oncoming traffic of your intent.

3. Red light runners typically occupy an intersection within four seconds of the light change.

4. Rear-end collisions are an even greater concern when you are turning left without the aid of a traffic signal or stop sign.

5. If you are able, place your vehicle in the path of the oncoming traffic if you see someone who intends to run the red light.

34








37

Volume VIII Issue 6



Avoid Backing Accidents Name __________________________________ Date ___________________

True False

1) If I carefully check my rear-view and side mirrors, I can be relatively certain it is clear and safe to back my vehicle.

2) Physically walking behind and around the sides of my vehicle is a good way to ensure that it is safe to back up.

3) A ground guide is a person who stations him or herself in your view and directs you as you back your vehicle.

4) The best way to avoid accidents while backing is to plan ahead upon arrival and park in a manner that eliminates the need to back your vehicle.

5) You should not sound your horn before backing, as you will disturb the people around you unnecessarily.

39

Safe Driving and Trailering

Discussion Page

42


Week 1:

• Heat Related Illness – PestSure Safety Tip Volume 12 Issue 5 Discuss signs and symptoms and your company first response should someone become ill during a heat treatment. Discuss your company recommendations for hydration before, during, and after the work day.


Week 3:

• Electrical Safety – PestSure Safety Tip Volume 3 Issue 6 Discuss specific electrical hazards present with utilizing heat treatment equipment. Review proper hook up process and cord/cable inspection process. Week 4:


43

Volume XII Issue 5



Heat Related Illness

Name _________________________________ Date ___________________

True False

1. Heat cramps occur when you work out at the

gym and then go outside into the warm weather.

2. Heat stroke is the most serious of the three

heat related illnesses described in this tip.

3. Cool moist skin is a possible symptom of heat

exhaustion.

4. Fluids should be withheld from a person that

you believe is suffering from heat stroke.

5. It is usual for heat cramps to take three days to

subside.

45


Week 1: • Heat Related Illness – PestSure Safety Tip Volume 12 Issue 5 Discuss signs and symptoms and your company first response should someone become ill during a heat treatment. Discuss your company recommendations for hydration before, during, and after the work day.





46

Volume IX Issue 4



Safe Ladder Use Name __________________________________ Date ___________________

True False

1. Ladders used to reach a roof must extend at least 3 feet beyond the roof edge.

2. Only stand on the top step of a step ladder if you can’t reach the area from a lower step.

3. It is my manager’s responsibility to inspect the ladder I use to be sure it is safe.

4. The foot of the ladder should be placed 1 foot away from the base for every 4 feet of vertical length.

5. The footpads on a ladder are mainly in place to protect the surface on which the ladder is placed.

48







51

Electrical and Set-up Discussion Page

54


55


56







57

From: Midyett, Linda Sent: Thursday, February 15, 2006 11:17 AM Subject: Loss Lesson – Trip and Fall PestSure Members, In a recent PestSure claim, a technician was working in a public area and he strung an electrical cord across a sidewalk. An elderly woman was walking down the sidewalk and tripped and fell on the cord. She sustained cracked ribs and a back injury in the fall. While working in a public area it is important to be vigilant of your impact on the location. Customers homes and commercial locations all harbor challenges with the presence of other people in the work area. When we visit an account we can come in contact with employees, children, pets, customers of the business, and other contracted workers. Lesson: Some reminders for keeping our work area free of hazards:

• Any doors that were closed should be closed immediately behind you. • Any tools such as ladders, power tools, cords, chemicals, and any other

items should be in constant view of the technician and never left unattended onsite.

• Warning signs or cones should be utilized if a walkway is impacted or somehow altered by your work.

• A review of the premises should be completed both on arrival and departure to both review any hazards present and to assure that we have returned the premises to the same condition in which it was found.

As a guest at a location, we often have very little control over the conditions in which we work. It is important that we remain very conscious of our impact on the safety of the premises and its other occupants. Please discuss this claim with your entire staff. Review the locations you service and situations that present issues and discuss ways to eliminate or reduce the hazards. (You have been blind copied on this e-mail to eliminate receipt of replies.) Linda Midyett Area Manager Safety and Loss Prevention, PestSure Arthur J. Gallagher Risk Management Services, Inc. 14241 Dallas Parkway, Suite 300 Dallas, TX 75254 972.663.6199 800.326.6203 972.663.6052 fax

58

Site Prep Discussion Page

59

15 minutes per session. · 2019-11-07 · • stair and ladder climbing. • crawling, creeping,...

Documents