Compelling Reasons to Consider MULTI-TENANCY

15

COST• Reduced Cost of Multi Tenant SaaS

Development/ Deployment/ Delivery & Maintenance

• “0” CapEx and reduced “OpEx”

• On-demand investment on Commodity Hardware

• Serve more customers with less Servers

• No Separate Instance required for each Customer

• Use existing tools, technologies, SaaS Architecture to minimize the devX Cost

COMMUNICATION & COLLABORATION

• Customer/User Collaboration– Collaboration between

Customers becomes extremely easier

– Employee/User of one customer can co-operate with another.

– Customer Mergers & Acquisition is super easy

• Data Collaboration– Share data from one Customer

to another– Consolidation of Data from

multiple Customers

DATA CONSOLIDATION• Multi Tenancy enables Consolidation of

Data

• Database operations are simpler, since all the customers data are consolidated in one place

• Better Geo replication, duplication, Data Sync with On premise, Data Backup etc.

• Consolidated Data provides intelligent insights about business, application, customers, revenues etc.

• Track and Analyse behavioural patterns.

CUSTOMER CONSOLIDATION• Consolidation of

Customers/Users/Data

• Better Customer/User Insights

• Consolidation lets you understand the Adoption pattern by Geo/Domain/Business

• Revenue recognitions by businesses

• Analyse & Improve the existing business by providing more value

APPLICATION UNIFICATION

• Consolidate multiple Separate/customized instances into one single instance

• No separate H/W or S/W License Cost for each Tenant

• No 100’s of Code base to maintain, so hassle free code maintenance and enhancements

• Follow best practises of SaaS Application Deployment

UNLIMITED SCALABILITY/PERFORMANCE

• No hardware limitation, Scale indefinitely

• Provides consistent performance

• Provides 100% Availability

• Build for performance/scalability

• Identify potential scalability/performance bottlenecks and eliminate

• Use Proven and widely use Cloud/SaaS Application frameworks

• http://www.techcello.com

MAINTENANCE & MANAGEMENT

• Enhance/Upgrade/Patch at any time Conveniently

• Deliver Hot Fixes instantly & Easy Continuous Integration

• No downtime required for SaaS App Maintenance activities

• Introduce new Features and Enhancement easily

• Less Manual resources to manage the App http://blog.fogcreek.com/four-million-to-one/

OWNERSHIP & AUTHORITY

• No S/W or H/W to install at the Customer end and hence no dependency from Customer

• No additional Cost for the Customer

• ISV has complete authority over the S/W & H/W

• ISV can experiment/explore with new features and enhancements

• Collect feedback/survey/opinion about what works and doesn’t

PROVISION• Simplified provisioning process

• Provision/On-board new Customer in seconds

• Offer multiple ways of Customer on boarding– Self Registration– Offline Customer On boarding

• Instant access to the Service

• Freemium &No Contacts & No Credit Card (Try before you buy)

INSTANT ASSISTANCE

• Monitor the service in real-time and react instantly

• Kill the bug even before customer report

• Watch the Application load at real-time

• Provide instant support and keep your customers happy

• Continuously Monitor, test and keep the system healthy

EFFICIENCY• Improved Operational Efficiency

• Entire Customer will use single instance of the same app, so no more multiple versions

• Efficiency in handling Customer requests

• Improved Data Security, Redundancy, Availability

• Seamless Upgrades/Patches/Bug Fix

• Use the Single H/W & S/W 100%

UPSELL & CROSS SELL

• Identify potential customer based on usage to Upsell & Cross sell

• Increase MRR by providing innovative features

• Transparency in Billing

• Let customer know the bill for the next month

• Have Simple subscription plans

BUSINESS ANALYTICS

• Get insightful Business & Product Analytics

• Actionable Metrics that helps you to informed decisions

• Better Resource Planning

• Prediction of MRR (Monthly Recurring Revenue)/Cash Flow

• Analyse the most used/unused features of your application

SIMPLIFIED SALES

• No Long Sales Cycle

• With Freemium, make visitors realize the value before purchase decisions

• Make your product sell for itself

• Value based Pricing Strategy

• Transparency in Billing & Sales Process

• Your customers are your best sales force

CUSTOMER HIERARCHY

• Setup Hierarchical Tenant Setup

• Hierarchy refers to Parent – Child setup– Best applies to enterprise

who have Departments/Division

– Origin based

• Reseller & Distributor model

• Support for Tenant Chaining

• Tenant Linking

techcello

SAAS L IFECYCLE MANAGEMENT SOLUTION

Ilyas F, Technical Evangelist

http://www.techcello.com

sales@techcello.com