15 - 16 september 2016 - anu sas forum program...15 - 16 september 2016 2 2016 the australian...

S T U D E N T A D M I N I S T R A T I O N & S E R V I C E S ( S A S ) F O R U M P R O G R A M B O O K L E T

T H E R I P P L E E F F E C T

Published August 2016

15 - 16 September 2016

The Ripple Effect - Published August 20162 32016 Student Administration & Services (SAS) Forum - The Australian National University. CRICOS Provider Number: 00120C

About 2016 SAS Forum - The Ripple Effect 2

Program Schedule - Day One 4

Program Schedule - Day Two 5

Keynote Speakers & Plenary 6

2016 SAS Forum General Information 7

Oral Presentation Abstracts - Day One 8

Oral Presentation Abstracts - Day Two 10

Panel Discussion Abstract 15

Poster Presentation Abstracts 16

2016 SAS Forum Venue 18

2016 SAS Forum Organising Committee 19

Website: http://bit.ly/2016sasforum

C O N T E N T S A B O U T 2 0 1 6 S A S F O R U M

The Student Administration & Services (SAS) Forum is an annual two-day event that brings together student administrators and service providers from across the Australian National University as well as students and guests from other tertiary institutions.

This year the Forum will be held on Thursday, 15th and Friday, 16th September 2016. The Forum provides a platform for administrators to present on innovations in their area, about their work and to share knowledge amongst colleagues. The Forum also engages keynote speakers to address the attendees, in order to bring fresh ideas and valuable insight.

T H E M E T H E R I P P L E E F E C T

Imagine Universities as a stone tossed in the middle of a still lake. One small stone creating a ripple. We might not see the ripple we are making from the centre, but it

is there. What we do on a day to day basis, has an effect on our students, our University, other institutions, our community, across Australia and the World.

Inside the stone, every University department is linked to each other in one way or another. Fostering a sense of community and engagement within staff is imperative to the success of universities and our students. As the new ANU Vice-Chancellor, Professor Brian Schmidt said, “My vision for this community is one that is defined by trust and respect. A community that is open, accountable, where we engage with each other and with the community outside of the campus.” The ripple effect is about looking at the bigger picture. How do our day to day tasks affect those around us, students, academics, other members of our team, other Colleges and Divisions across the university, the higher education community, our local community, on an Australian wide level, and even globally.

This year’s SAS forum will explore ways in which the university as a collective is contributing to this ‘ripple effect’. Presentations will focus on how community and engagement relationships are being formed, not just internally within our own teams, but in the wider community landscape between divisions and colleges, with staff and students, with other institutions both locally and abroad, the wider Canberra community and more broadly into the global landscape. This year’s forum will encourage innovative ideas to tackle the challenges facing community engagement, to foster stronger relationships moving forward.

Proudly sponsored by:

http://bit.ly/2016sasforum

http://www.anu-sport.com.au/

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http://www.serviceone.com.au/

http://www.anuunion.com.au/union-shop/


2016 SAS Forum Day Two - Friday 16 September 2016 Venue: Allan Barton Forum, ANU College of Business & Economics

Time Session

9:30am - 10:00am Registration

10:00am - 10:25am Oral Presentation 6: A Ripple That Becomes a Flood...Ms. Narelle Buckley, Deputy Manager, Academic Standards and Quality Office

10:25am - 10:50am Oral Presentation 7: Skipping Across the Ocean of Information: Increasing Student CapabilitiesMs. Roxanne Missingham, Chief Scholarly Information Officer, Library

10:50am - 11:15am Morning Tea and Poster Display

11:15am - 11:40am Oral Presentation 8: Skill Up! Creating Opportunities, Building Employability, Empowering studentsMr. Iain Brotherson, Careers Consultant, Student Experience and Career Development

11:40am - 12:05pm Oral Presentation 9: Student Application Gateway - StudyLink Improvement ProjectMs. Sian Moon, Senior Business Analyst, Planning & Performance Measurement

12:05pm -12:30pm Oral Presentation 10: Faces Of Anu: Examining Identity, Connection And Belonging In An Ever-growing NetworkMr. Sayan De, Student Journalist & Photographer, Student Experience and Career Development

12:30pm - 1:15pm Lunch and Poster Display

1:15pm - 1:35pm Oral Presentation 11: Community Building Engagement Across the Campus and Beyond: Sustainable Project Creation Through Supportive CollaborationMs. Cris Clucas, SET Officer, Student Experience and Career Development

1:35pm - 1:55pm Oral Presentation 12: Strengths4SuccessMs. Tania Willis, Deputy Director, Access Inclusion & Wellbeing &Ms. Sue Hancock, Student Access & Success Officer, Access & Inclusion

1:55pm - 2:20pm Oral Presentation 13: The Academic Integrity Initiative: A Collaborative Approach To Dealing With PlagiarismMrs. Debbie Wilson, Dr. Vivien Silvey, Dr. Katie Freund & Ms. Tess Snowbal

2:20pm - 2:40pm Oral Presentation 14: Turning A Ripple Into A Wave: Raising Awareness About Academic IntegrityDr Vivien Silvey, Dr Katie Freund, Ms Tess Snowball & Ms Stephanie Kizimchu

2:40pm - 3:05pm Panel Discussion: Academic Integrity Hot Topic

3:05pm - 3:10pm Introduction of Keynote SpeakerJoan Angel, Registrar, (Acting) Division of Student Administration

3:10pm - 3:40pm Closing Address

Professor Marnie Hughes-Warrington, Deputy Vice-Chancellor (Academic)

3:40pm - 3:45pm Questions from the Audience

3:50pm - 5:30pm Evening Drinks and Awards Presentation

P R O G R A M S C H E D U L E - D A Y T W OP R O G R A M S C H E D U L E - D A Y O N E

2016 SAS Forum Day One - Thursday 15 September 2016 Venue: Allan Barton Forum, ANU College of Business & Economics

Time Session

9:30am - 10:00am Registration

10:00am - 10:10am Opening Address and Introduction of Keynote SpeakerMs. Joan Angel, Registrar, (Acting), Division of Student Administration

10:10am - 10:40am Keynote AddressProfessor Brian Schmidt, Vice-Chancellor

10:40am - 10:50am Questions from the Audience

10:50am - 11:15am Morning Tea and Poster Display

11:15am - 11:40am Oral Presentation 1: Developing Student Employability Skills: Experience from the College of Business & Economics Internship ProgramMs. Janelle Ireland, Student Engagement Manager, ANU College of Business & Economics

11:40am - 12:05pm Oral Presentation 2: Emerging Leaders and Managers Program: Professional Development Opportunities for Staff

Ms. Leanne Harrison, Strategic Engagement (Internationalisation), ANU College of Asia & the Pacific Ms. Claire Shrewsbury, Manager, Student Central, Division of Student Administration

12:05pm - 12:30pm Oral Presentation 3: ANU+ Award: Celebrating Students Co-curricular ExperiencesMs. Rachel Howard

12:30pm - 12:55pm Oral Presentation 4: Student eForm Deployment and ReportingMrs. Leone Nurbasari, Manager, Reporting and Analytics, Planning & Performance Measurement

12:55pm - 1:15pm Oral Presentation 5: Indexes, Maps and Networks: Enhancing Students; Capacity to Explore, Discover and Succeed at ANUDr. Dierdre Pearce, Student Enrichment Programs, Student Experience and Career Development







K E Y N O T E S P E A K E R S & P L E N A R Y

Keynote AddressProfessor Brian Schmidt, Vice-Chancellor

Professor Schmidt is the 12th Vice-Chancellor of The Australian National University (ANU). Winner of the 2011 Nobel Prize in Physics, Professor Schmidt was an astrophysicist at the ANU Mount Stromlo Observatory and Research School of Astronomy and Astrophysics before becoming Vice-Chancellor.

Thursday, 15th September 2016 | 10am - 10.50am

Friday, 16th September 2016 | 1.00pm - 1.30pm

PanelistFirst name, Last nameText

PanelistFirst name, Last name Text

Closing AddressProfessor Marnie Hughes-Warrington, Deputy Vice-Chancellor (Academic)

Professor Hughes-Warrington was appointed as the Deputy Vice-Chancellor (Academic) at ANU in November 2011. She is responsible for enhancing the University’s national and global leadership in the provision of research-led education, and strengthening regional, national and international connections in curriculum, education commercialisation, philanthropy and educational research.

Friday, 16th September 2016 | 3.10pm - 3.40pm

2 0 1 6 S A S F O R U M G E N E R A L I N F O R M A T I O N

Ripple

Effect

The

RegistrationThe ANU College of Business & Economics

Allan Barton Forum, Level 2

Location details can be found on page 18 of the booklet.

Poster displayPosters will be placed on the poster boards at the start of the Forum and will remain on display for the duration of the Forum. The best Poster Presentation at the Forum will determined by a People’s Choice vote. Please vote for your favourite!

Morning tea and lunchMorning tea will be provided on both days of the Forum. Lunch will be provided on Friday, 16th September 2016. Please RSVP your attendance for catering purposes. W: http://bit.ly/2016sasforum

Evening drinks and awards presentationPlease join us for evening drinks and awards presentation on Friday, 16t September 2016. Refreshments will be provided.

http://bit.ly/2016sasforum


O R A L P R E S E N T A T I O N A B S T R A C T S - D A Y O N E

expand coverage to “HDR Manage My Degree”and “Coursework Manage My Degree”, both of which will digitalise and consolidate over 12 paper based forms.

The release of student eForms has been accompanied by eForm workflow tracking reports in ANU Insight, allowing authorised users to track the current workflow state, the current assignment, and days elapsed on the current workflow step.

This presentation will update staff on the development and delivery of eForms, with a demonstration of related ANU Insight reporting.

Oral Presentation 5

Title: Indexes, Maps and Networks: Enhancing Students’ Capacity to Explore, Discover and Succeed at ANU

Presenter: Dr. Dierdre Pearce, Student Enrichment Programs, Student Experience and Career Development

Time slot: 12:55pm - 1:15pm, Thursday 15 September

Abstract: University presents immense opportunity for students”academic, personal, social and professional growth. Such richness also creates challenges, confusion and the need to make informed decisions. This paper focuses on strategies we have developed to support students”decision making as they transition into, through and beyond ANU. Over the past eighteen months we have examined the systems and structures we have in place to enhance students”developing capacity to make decisions and manage change. Drawing from student survey data and program evaluation, we focused on:

• identifying and reducing gaps and overlaps in programs, particularly during transition to university,

• strategies for curating related opportunities into frameworks which allow us to communicate these more easily to students, and

• mapping curriculum related to student success and legislative requirements over existing programs, and in preparation for new programs, so that we can help students plan their orientation week experience.

We will discuss these aspects with reference to two frameworks we have developed: orientation and student research culture.

O R A L P R E S E N T A T I O N A B S T R A C T S - D A Y O N E

Oral Presentation 1

Title: Developing Student Employability Skills: Experience from the CBE Internship Program

Presenter: Ms. Janelle Ireland, ANU College of Business & Economics

Time slot: 11:15am - 11:40am, Thursday 15 September

Abstract: Driven by student demand, the National Work Integrated Learning Strategy, and scholarship on values of internship, the ANU College of Business and Economics (CBE) launched its official CBE Internship Program in 2016.

In this program, a select group of high-performing students are placed with local organisations on short-term internship projects for course credit. In its first year, the internship program has attracted the interest of 450 student applicants in the College, and 120 students have interned with close to 100 local organisations in the public, not for profit, and private sectors.

The success of this program can be attributed to the support from ANU Career Services in terms of training workshops on job applications and interview skills, the thorough pre-placement training delivered by ANU Career Services and ANU Academic Skills and Learning Centre, the generous in-kind and financial contributions of internship hosts, and the support from College executives and academic supervisors.

Nevertheless, we have also learnt several lessons during the pilot phase of this internship program, including the need for a well-designed workflow on the screening and selection process of students, additional human and technological resources, sufficient monitoring of student welfare and progress as well as an appropriate framework relationship management with internship hosts.

In our presentation, we will also discuss the ripple effect of the internship program to research engagement and other employability initiatives within CBE.

Oral Presentation 2

Title: Emerging Leaders and Managers Program: Professional Development Opportunities for Staff

Presenters: Ms. Leanne Harrison, Strategic Engagement (Internationalisation), ANU College of Asia & the Pacific &

Ms. Claire Shrewsbury, Manager, Student Central, Division of Student Administration

Time slot: 11:40am - 12:05pm, Thursday 15 September

Abstract: Are you passionate about working in a university environment but would like to find out more about the higher education sector in Australia? Do you manage staff or are keen to step up to supervision? Are you interested in further study but not sure what to do, or how you will fit it in to your busy schedule?

This presentation provides an overview of the Emerging Leaders and Managers Program offered by the LH Martin Institute at the University of Melbourne - a flexible, online and modularised program that provides an overview on the higher education sector, managing yourself, managing staff and strategic thinking. A must for professional staff development!

Oral Presentation 3

Title: ANU+ Award: Celebrating Students Co-curricular Experiences

Presenter: Ms. Rachel Howard


Abstract: ANU graduates are among the most employable graduates in Australia, but employee attributes are rapidly changing and employers are looking for that “little bit extra”. ANU students are dynamic, engaged citizens of the university and the community, involving themselves in numerous extra-curricular groups.

However, this involvement has not been sufficiently acknowledged or celebrated by the University. Moreover, ANU students contribute significantly to not-for-profits, clubs and societies, and perform a range of duties that can include sophisticated skills, yet, when developing their career pathway, may not recognise, have the opportunity to reflect on, or express these skills, effectively.

Recognising the need to help our students to highlight their outstanding contributions to the community and demonstrate their strong leadership skills, in April this

year, the ANU University Education Committee approved a student award that will provide students with a supplementary transcript, and this award will be called ANU+.

The ANU+ award will include a process of validation of activities, including practical activities that contribute to the university or wider community, opportunities for participants to achieve pre-determined development outcomes, and a guided reflective process that will allow students to articulate their experiences and align this articulation with career goals or graduate attributes.

The ripple effect of moulding strong leaders and role models through ANU+ will encourage students, the University and the wider community to build relationships, challenge one another and celebrate the partnerships that are made through volunteering and co-curricular involvement.

Oral Presentation 4

Title: Student eForm Deployment and Reporting

Presenter: Mrs. Leone Nurbasari, Manager - Reporting and Analytics, Planning and Performance Measurement


Abstract: The development of student eForms is a joint initiative between the Division of Student Administration (DSA), the Intelledox Digital Transformation Centre (IDTC), the Service Improvement Group (SIG), Information Technology Services (ITS), University Records and Planning and Performance Measurement (PPM).

The objective of student eForms is to provide a streamlined, paperless, integrated process that will allow both centralised and de-centralised student personnel to focus on value-adding activities. The eForms are designed to facilitate the flow of information in and out of the Student Administration System.

The benefits of the project include decreased time and effort taken end to end to process forms, improved user experience, reduced administration costs, improved data accuracy and greater visibility of forms submitted across colleges and divisions, their status and who they sit with.

The first phase of student eForms was released at the end of June, covering “HDR Milestones”and “Special Consideration/ Deferred Examinations”. The upcoming release of additional eForms in September 2016 will


O R A L P R E S E N T A T I O N A B S T R A C T S - D A Y T W O


The orientation framework responds to ESOS (Education Services for Overseas Student) legislation and is informed by Lizzio”s “Five Senses”model of student success. Central to this framework is an index which identifies where each curriculum element can be found in the university O-week program, and which area(s) of the university contribute this element to the holistic curriculum. The framework can now be used to inform decisions about scheduling, communication, evaluation and reporting. Students can rely on the structure provided by the framework to plan their orientation and transition to university.

The student research culture framework has been developed to draw together widely dispersed elements of curricular and co-curricular research opportunities available to coursework students and communicate these more easily to students. Outcomes of the research culture framework include maps of related activities which students can use to plan and articulate their research-related experiences.

Oral Presentation 6

Title: Timetabling: A Ripple That Becomes a Flood...

Presenter: Ms. Narelle Buckley, Deputy Manager, Academic Standards and Quality Office

Time slot: 10:00am - 10:25am, Friday 16 September 2016,

Abstract: Timetabling: a ripple that becomes a flood… Producing a timetable has been compared to a tricky game of Jenga or Tetras. Think of the impact of moving a key first year course in the first week of semester as being like pulling a foundation rod out of a complex Jenga structure; down she falls. The timetable is an important publication for academic staff and students. Professional staff in schools and colleges, the timetabling office, staff from Facilities and Services, ANU Online and IT Services all have an important role in ensuring that the timetable is in place and locations available with the appropriate equipment for teaching. The construction of the timetable is also impacted by staff availabilities, curriculum design and student enrolment choices, teaching methodologies, available resources and infrastructure.

ANU is facing significant change in the next couple of years with major infrastructure changes associated with the Union Court Development. Stage one of this development is planned to be online in January 2019. As part of this first stage it is proposed that the Manning Clark Centre will be demolished, prior to the construction of a new teaching building. The loss of 6 lecture theatres

with a total seating capacity of 1405 before there is replacement teaching space is going to have a significant impact on the timetable delivery.

Concurrently with this, ANU is also looking at some changes in teaching methodologies, particularly for courses with enrolment above 500 students and other large undergraduate courses. These changes will have a major impact on the construction of the timetable and this needs to be understood by all associated areas. Through this presentation the timetabling office wants to ensure that all areas have some understanding of what these changes will mean for the timetable so that we can ensure a positive student experience through this period of disruption.

Oral Presentation 7

Title: Skipping Across the Ocean of Information: Increasing Student Capabilities

Presenter: Ms. Roxanne Missingham, Chief Scholarly Information Officer, Library

Time slot: 10:25am - 10:50am, Friday 16 September 2016

Abstract: Knowledge surrounds us and at times overwhelms us. The pace of publication has quickened with new journals publishing thousands of new scholarly articles each year. How is the Library helping navigate through the increasingly complex and turbulent ripples of scholarly communication?

This presentation will focus on three major projects that the Scholarly Information Division is undertaken to try to put students and scholars in the driving seat of a boat that will carry them over the ripples to succeed in mastering the scholarly communications sea and learn and publish with success. The initiatives are:

1. Reconceptualising the support we provide to students to enhance the development of scholarly publishing knowledge and capabilities, we launched a Small Private Online Course (SPOC) on 5 August 2016 that provides a new learning environment to give students the skills to navigate the sea of publishing and scholarly knowledge. The first module includes international experts such as Prof Stephen Leeder and Ginny Barbour (Chair of the International Committee on Publication Ethics (COPE) and taken participants on a journey over the ripple of understanding peer review, finding publishers, copyright and dealing with the sea serpent of predatory publishers.

2. Taking our collections over the ripples to support alumni. In December 2015 we launched 57 electronic journal and databases which can be used by alumni in their careers. The service provides access to a fabulous range of research resources and will enable current student to remain engaged with the university and library when they graduate delivering a service that makes the virtual campus a ‘sticky campus’.

3. Flipping the collection through digitisation. The Library established a program of digitisation that increases access to the outputs of ANU student research through digitising theses. We are also working with Student Experience and Career Development to deliver the posters and other material from the student research conference. Both of these will help support the research career of ANU students and provide a portfolio of their work that they can build on throughout their career, lipping over an enormous ripple of the previous limitations of the print environment.

All these initiatives have been constructed within a framework of rethinking our collections and placing a new service model around our approach to collections. Our second philosophical approach is the flip digitisation into collaboration with students and academics as partners to increase a new pool of scholarly knowledge.

The presentation will outline and evaluate these initiatives and review how these have influenced new thinking within the university.

Oral Presentation 8

Title: Skill Up! Creating Opportunities, Building Employability, Empowering Students

Presenter: Mr. Iain Brotherson, Careers Consultant, Student Experience and Career Development

Time slot: 11:15am - 11:40am, Friday 16 September 2016

Abstract: Thematic area: Inclusiveness in Practice: Social Inclusion in Careers

Title: What is SkillUp?

SkillUp is a skills development program designed to assist disadvantaged or marginalised students gain the skills required to secure casual work to complement their studies and further their long term career prospects and employability. Working in partnership with the ANU Student Association, The Australian National University”s (ANU) Student Experience and Career Development

(SECD) team have created this flexible and responsive program that aims to provide holistic support to vulnerable students by providing a mix of the following key offerings:

• Career development and employability training

• Social functions including employer engagement opportunities

• Subsidised vocational certifications

• Opportunity for further career related follow up and mentoring Target Audience and Rationale for SkillUp

Although it has been well recognised nationally that students from a low socio-economic background are more likely to correlate with poorer academic outcomes and/or retention issues, the unique climate of the ACT and the ANU needed to be carefully examined. It was this context of considering the uniqueness of a highly ranked research heavy academic institution and through discussions with key staff and students from other parts of the division such as Access and Inclusion and ANU Counselling that SkillUp was eventually created and implemented.

The target audience grew from low SES students to include a wider cohort all who shared a common need; namely that access to training and casual employment would benefit them in terms of cost of living (and therefore managing their studies) but also through social inclusion, empowerment and participation. These are all key attributes inherent in building employability.The additional student cohorts grew to include students with: Disability or health condition;Mental health condition; as well as students who were: First in family to university studies; Indigenous; Culturally and linguistically diverse; Youth and/or lack of previous work experience; Isolated or marginalised students for other reasons not mentioned above. Key Components of the SkillUp Program

The SkillUp Program targets the “hidden job market” by providing opportunities for disadvantaged ANU students to gain the skills and certifications needed to find and secure casual employment during their university studies.




Oral Presentation 9

Title: Student Application Gateway - StudyLink Improvement Project

Presenter: Ms. Sian Moon, Senior Business Analyst, Planning and Performance Measurement

Time slot: 11:40am - 12:05pm, Friday 16 September 2016

Abstract: The StudyLink Improvement Project is a cross-divisional project instigated by Division of Student Recruitment & Admissions in collaboration with Division of Student Administration, Information technology Services and Planning & Performance Measurement.

StudyLink is an external organisation that hosts the ANUs online application gateway for all direct applicants to the university. In many instances, it is the first touch-point a student has with the ANU. It is the method for application for the majority of international, HDR and all honours applicants and handles a volume of approximately 21,000 applications per year.

The StudyLink review project work aims to provide resolutions to the following business problems:

• Difficulty for prospective students applying via the StudyLink portal.

• Management reporting capability limited by poor data availability and quality.

It will achieve this through the

• Delivery of a logic-based smart form amalgamating and standardising existing applications forms.

• Delivery of enhanced data collection capability through new data validations and expansion of existing fields.

• Updated document management process to allow StudyLink to control referee workflow and automated upload to the Student Administration System and ERMS.

Oral Presentation 10

Title: Faces Of Anu: Examining Identity, Connection And Belonging In An Ever-growing Network

Presenter: Mr. Sayan De, Student Journalist & Photographer, Student Experience and Career Development

Time slot: 12:05pm - 12:30pm, Friday 16 September 2016

Abstract: The student experience can be vastly varied and difficult to understand. What factors most inform this experience, and how are these perceived by peers? Facebook is an extremely popular medium for interaction and connection and provides the perfect basis for fostering community engagement.

Faces of ANU is a Facebook page which gives followers insight into experiences of students and staff alike. Inspired by Facebook page “Humans of New York”, it showcases campus citizens in their daily lives, giving every subject an equal opportunity to be heard. It”s a forum which fosters a sense of belonging by providing an easily accessibly portal for individuals to engage with peers they might not otherwise have met. Over the past three years, as the collection of stories has grown and reached a steadily growing audience, these ripples of connection have grown, reaching current staff and students, alumni, family and the wider global community.

Due to the accessible nature of the page, it has grown to around 5000 “likes” since inception, with a reach of over 30,000, and therefore now has the potential to contribute significantly to our understanding of what causes these small ripples to form. The reception and growth of the page contributes to inform how relationships are created and progress in our online community and may also inform our understanding of the way the ANU community develops.

In essence - what causes these ripples to begin when it comes to student experience, and why? Looking for activity related factors such as belonging, identity and achievement, we can use the data output from Faces of ANU to see what kind of content forms the “pebble” creating the ripples of community and connection throughout the network.


Title: Community Building Engagement Across the Campus and Beyond: Sustainable Project Creation Through Supportive Collaboration

Presenter: Ms. Cris Clucas, SET Officer, Student Experience and Career Development


Abstract: With the massification of Higher Education and the diversity of the student body, observable boundaries exist between Undergraduate and Postgraduate, International and Domestic, residential and non-residential students and at times a chasm of generational difference between staff and students. Student success at university is correlated with experiences of belonging and connection with peers and with staff. Supporting a stronger, better-connected campus community can enhance connectedness and student success.

With this bigger picture in mind, the Student Experience and Career Development (SECD) team endeavour to develop strategies for broader social inclusion and engagement across these boundaries. We look for opportunities where we can create new connections (within and beyond the university) to draw together ideas, people and resources, to synthesise new activities, environments and ways of thinking.

Over the last few years SECD has created and tested a number of innovative community building, student-experience based projects in the Orientation space such as the Knit for New Student Initiative, Faces of ANU Facebook/Voices of ANU Weibo pages, welcome breakfasts and the Qminder online queuing system. Where projects have been successful we have explored strategies for ensuring they are sustainable through collaboration, creative problem solving around resources, or a handover process including training support and mentoring.

Since student engagement and the student experience is increasingly seen as vital to student success, we hope that sharing what we have learned will help other areas developing related programs.


Title: Strengths4Success

Presenter: Ms. Tania Willis, Deputy Director, Access Inclusion & Wellbeing

& Ms. Sue Hancock, Student Access & Success Officer, Access & Inclusion


Abstract: Strengths4Success – Journey Towards Excellence is a student success program which positions students’ academic success and wellbeing as equally important outcomes.

A pilot initiative was introduced mid-2016 by the Office of Access and Inclusion, The ANU to provide students registered with a disability the opportunity to develop their talents, and a framework for applying them, to achieve their goals including leadership opportunities.

A Presentation Providing an Innovative Perspective on University Student Achievement and Creating Success for Students with a Disability

The Strengths4Success program is based on the idea that every student entering university already has a set of talents they can use to achieve and succeed at university. Each student’s unique set of talents can enable and empower them to do certain things very well at university and beyond. The key to a student’s achievement is through:

• Students identifying their greatest “Top 5” talents

• Students developing strengths based on those talents

• Students applying strengths in academic learning and achievement tasks

Delivered as a series of workshops, the program provides students with the opportunity to determine their future achievements and quality of life. This program is designed to provide students with an increased sense of direction that comes as they gain a greater understanding of who they are. As a result, they will gain confidence and become more optimistic through the realisation that they have abilities they can use to purse their goals enabling them to Embrace the Future and achieve in all aspects of their life.



P A N E L D I S C U S S I O N A B S T R A C T


Title: The Academic Integrity Initiative: A Collaborative Approach To Dealing With Plagiarism

Presenter: Mrs. Debbie Wilson, Programs and Courses Officer, Academic Standards and Quality Office,

Dr. Vivien Silvey, Learning Adviser, Academic Skills & Learning Centre,

Dr. Katie Freund, Senior eLearning Designer, ANU Online &

Ms. Tess Snowball, Manager, Academic Skills & Learning Centre


Abstract: The StudyLink Improvement Project is a cross-divisional project instigated by Division of Student Recruitment & Admissions in collaboration with Division of Student Administration, Information technology Services and Planning & Performance Measurement.

StudyLink is an external organisation that hosts the ANUs online application gateway for all direct applicants to the university. In many instances, it is the first touch-point a student has with the ANU. It is the method for application for the majority of international, HDR and all honours applicants and handles a volume of approximately 21,000 applications per year.

The StudyLink review project work aims to provide resolutions to the following business problems:

• Difficulty for prospective students applying via the StudyLink portal.

• Management reporting capability limited by poor data availability and quality.

It will achieve this through the

• Delivery of a logic-based smart form amalgamating and standardising existing applications forms.

• Delivery of enhanced data collection capability through new data validations and expansion of existing fields.

• Updated document management process to allow StudyLink to control referee workflow and automated upload to the Student Administration System and ERMS.


Title: Turning A Ripple Into A Wave: Raising Awareness About Academic Integrity

Presenter: Dr. Vivien Silvey, Learning Adviser, Academic Skills & Learning Centre,

Dr. Katie Freund, Senior eLearning Designer, ANU Online,

Ms. Tess Snowball, Manager, Academic Skills & Learning Centre &

Ms. Stephanie Kizimchuk, AFHEA, School of Literature, Languages & Linguistics

Time slot: 2:45pm - 3:05pm, Friday 16 September 2016,

Abstract: The ripple effect that Turnitin has had at ANU is significant, as most courses request that students submit their assessment through Turnitin. However, students are often uncertain or misinformed about how to interpret the Turnitin originality report to check for plagiarism or poor academic practice.

In response to this issue, in semester two of 2015, the Academic Skills and Learning Centre (ASLC) and ANU Online launched a self-enrol Wattle site, where students could practice using Turnitin. The site attracted thousands of students from across the university, and more drafts were submitted than there are students at the university. The practice site’s popularity indicates that there is a significant area of need for educational resources about Turnitin and academic integrity. In late 2015, we were awarded a Teaching Enhancement Grant to develop such resources.

We have developed six learning modules which include examples, explanations, videos, and quizzes that teach students how to use Turnitin to write with academic integrity and to improve the quality of their writing. More importantly, the new site offers a much larger ripple effect. Teaching staff are able to import the learning modules into their own Wattle sites, so that students across the university are able to learn how to use Turnitin to develop their writing skills.

In this presentation, we showcase the site’s contribution to student learning at ANU, its capacity to support staff training, and its impact on educational approaches to academic integrity within the higher education sector.

https://wattlecourses.anu.edu.au/course/view.php?id=15347




https://wattlecourses.anu.edu.au/login/index.php

https://wattlecourses.anu.edu.au/login/index.php


P O S T E R P R E S E N T A T I O N A B S T R A C T S

Poster Presentation 3

Title: Short Programs, Big Rewards: Exploring the benefits of short term learning abroad

Presenter: Jennah Robichaud, ANU College of Asia & the Pacific

Abstract: Short Programs, Big Rewards: Exploring the benefits of short term learning abroad. Learning abroad in Australia has been described as a rising tide. As fund-ing, profile, and participation rates increase, the number and types of programs are also diversifying. The rising tide of learning abroad has brought with it a surge in the number of short term learning abroad opportunities being undertaken by Australian undergraduate students. The popularity of short programs continues to increase in Aus-tralian learning abroad, and ANU is no exception. Short programs and the myriad forms they can take present a number of new questions, challenges and opportunities for outbound learning abroad at ANU. The ANU College of Asia and the Pacific has embraced the possibilities, offer-ing 12 short term programs in 2016. Come along to learn more about the big rewards of short term learning abroad.


Title: -TBA-

Presenters: Sponsored Students Team

Abstract: The Sponsored Students Team provides support and assistance to a specific cohort of international sponsored students. Our engagement with our students and their sponsor encompasses the life-cycle of the student from admission till their return home The support our team provides includes academic progression monitoring, welfare support and valuable networking functions. Strong engagement with students is a key strategy we use to ensure we can put early intervention strategies in place.


Title: New Way of Managing Research Students

Presenter: Olga Vasilyeva, Student Business Systems

Abstract: The Student Business Systems team is working on upgrading the existing Research Module of the student system. The module consists of the Candidate Management and Evaluation Management Components.

The benefits include:

> One stop shop for candidature details from admission through to thesis submission.

> Ability to store additional details and documentation. Improving HDR student experience.

> Future optimisation of the business processes and reduce administrative manual work through utilising WorkCentre and evaluation workflows between administrators, evaluators, and Committees.

The team is currently developing a concept solution which will be reviewed with different business areas. The upgrade of the Research Module is planned in 2017.

P O S T E R P R E S E N T A T I O N A B S T R A C T S


Title: Building engagement to increase awareness of global opportunities

Presenter: Chloe Pradal-Morand, Global Programs and Engagement

Abstract: Since April 2015, ANU Global Programs has been implementing a new engagement strategy to increase awareness of global opportunities at ANU, based on three guidelines: building engagement with students via social media channels, increasing our collaboration with SCAPA, and broaden our range of events to reach a wider audience.

> Building engagement with students via social media channels. ANU Global Programs is active on Facebook (5900 followers); Instagram (700 followers) and since very recently, Twitter. Based on our engagement rate, we noticed that sharing exchange-related students’ stories was more effective than bald promotion of programs/grants/or scholarships. By encouraging students to use our hashtags #anuglobalprograms #anuwanderst and #exchangeatanu, we manage to gather many photos and stories from students, which are then widely shared on our social media channels.

> Increasing our collaboration with SCAPA. SCAPA and ANU Global Programs are working together on an exchange ambassador program. Based on selection criteria we shortlist each semester three motivated outbound students to whom we give GoPros to enable them to capture the quintessence of their exchange semester. Exchange Ambassadors have the duty to film what defines their exchange the best: trip, friends, campus, food. Upon their return to ANU, the SCAPA team conduct a filmed interview of each student and create a video of their exchange semester. In the same spirit of the exchange ambassador program, we have also recruited story tellers, whose main duty is to write articles for the ANU Global Program’s blog.

> Broaden our range of events to reach a wider audience. We have increased our number of events for inbound students (potluck night, trip to museums, Tidbinbilla, etc.) and outbound students (the returnee conference, more general info sessions, faculty-focused info sessions etc.) in order to connect incoming students to local ANU students, prospective exchange students to exchange returnees, and thus increased awareness of global opportunities at ANU.


Title: The Ripple Effect of The National Code of Practice for Providers of Education and Training to Overseas Students on an education provider.

Presenter: Tom Ritchie, Academic Standards & Quality Office

Abstract: The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (the National Code) is primar-ily designed to protect overseas students who study in Australia. The result of the National Code is that there are clear benefits to Australia’s international reputation for quality education. However, implementing the standards of the National Code incurs significant administrative bur-den across many areas of a University and on the student. This presentation will focus on the ripple effect of imple-menting the National Code in a University environment. For example, if an international student visa holder wishes to reduce their study load a number of administrative steps take place across different areas. Firstly, a student adviser needs to assess that the student has a valid reason, then a form needs to be submitted along with supporting documentation which needs to be approved by delegated authorities at the College level. The Student Information Systems team then update a Government database and issue a new eCoE (if necessary) as well as upload the documents to a document management system and update a student administrative system. If the application is denied, the student can go through both internal and external appeal processes which creates a new series of administrative ripples.

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POSTER CONTESTPosters will be placed on poster boards at the start of the Forum and will remain on display for the duration of the Forum.

We encourage all attendees to view as many posters as possible and please vote for your favourite!


2 0 1 6 S A S F O R U M V E N U E 2 0 1 6 S A S F O R U M O R G A N I S I N G C O M M I T T E E

Location

The ANU College of Business and Economics Allan Barton Forum, Level 2

CBE Building 26C, Kingsley St.Acton, ACT, 2601, Australia

ANU map reference: GH32, Building 26C

The 2016 SAS Forum organising committee would like to say a big thank you to our genourous sponsors, opening address speaker, keynote speakers, oral and poster presenters, panelists, all attendees as well as to everyone who have helped and supported us along the way!

thank youFatima Hicks

AudreyTeo

ChidarthaKathirgamarajah

DebbieWilson

MuhammadAnwar

LukeAnania

BriannaSmith

TimWilson


Contact person

Debbie Wilson

Email: [email protected]

Phone number: 02 6125 7623





C O N T A C T U S

The Australian National UniversityActon ACT 2601 AustraliaW anu.edu.au

ANU Social Media

facebook.com/TheAustralianNationalUniversity

youtube.com/ANUexperience

twitter.com/ANU_Events

Instagram.com/ouranu

CRICOS Provider Number 00120C

15 - 16 september 2016 - anu sas forum program...15 - 16 september 2016 2 2016 the australian...

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