14 rules of social media communications for businesses
DESCRIPTION
We live in the social media age. Utilizing social media is a great way to spread the word about your brand or your business for free, in most cases. Make sure you follow these rules of you represent your business or organization on social media channels.TRANSCRIPT
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14 RULES OF SOCIAL MEDIA COMMUNICATIONS FOR BUSINESSES
DirectoryMaximizer.com
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#1. Be Positive
Try to avoid saying anything offensive or controversial; remember you are representing your business.
www.anthonyfernando.com
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#2. Respond
Social media is not for one-way communication. You need to listen to what your followers have to say and respond if needed.
surveyshack.com
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#3. Get Involved
Don’t be too busy promoting your stuffs. Get involved in discussions to help your audience, even if its not getting you direct results.
jessewillms.com
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#4. Original Content
You simply can’t use or alter and use others’ works. Create your own content and be liberal in giving credits if you use others’ work.
www.123rf.comc
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#5. Do not ALWAYS Sell
Don’t flood your channel with sale pitches always. Remain useful and relevant, they will remember you at the moment of truth (purchase)
latimesblogs.latimes.com
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#6. Respect your Competition Follow your
competitors to know what they are doing. But be respectful and never attack them. my.hunter-ed.com
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#7. Handle Negative Comments Positively
When you see a negative comment about your company, product or service – deal with them positively.
comerecommended.com
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#8. Be Modest
When you get positive reviews or comments, gracefully accept it, and tweet may be once. Never go on a spree pointing out the praise.
www.yumsugar.com
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#9. React Thoughtfully
When someone leaves a comment, don’t just say thanks. Make meaningful replies to make the conversation more involved.
ocw.usu.edu
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#10. Promote Others
Yes, your followers would appreciate your recommendations on products you use or you found useful. Warning -be careful not to get fired by promoting your competitors
blog.kissmetrics.com
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#11. KISS
Keep It Simple and Short and to the point. People on social media just scan the messages, they don’t read through long messages necessarily.
www.ericfeng.com
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#12.Be Consistent
Be there on a regular basis, whether its thrice a week or twice a day. But make sure you’re not overdoing too.
www.cleanme.us
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13. Provide Value
They are following you for a reason. Be it knowledge, updates on your products, or whatever; make sure you deliver it.
bradlowrey.net
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#14. Provide Visual Content
No doubt, visuals get more attention on social media. Make sure your posts have a good image or video.
www.launchbit.com
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