14

Evidence Of Evidence Of Participation And Participation And Effective PlanningEffective Planning

1.21.21.21.2

15

GROUP MEETING ATTENDANCE GROUP MEETING ATTENDANCE GROUP MEETING ATTENDANCE GROUP MEETING ATTENDANCE Introduction Introduction Introduction Introduction A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

0

20

40

60

80

100

MEETING

GROUP MEMBERS

XTRA BEST MEETING ATTENDANCE MAC - NOV 2010

% 100 100 100 100 100 100

Mohd Yazid Nik Faizal Azhani Faridah Mahadi Hazwani

1 2 3 4 5 6

16

GROUP PROCEEDING – Job DistributionGROUP PROCEEDING – Job Distribution GROUP PROCEEDING – Job DistributionGROUP PROCEEDING – Job DistributionIntroduction Introduction A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Distribute job functionDistribute job functionequally among membersequally among members

Ensure all project activities Ensure all project activities follow the milestone schedulefollow the milestone schedule

All tasks must be carry out All tasks must be carry out full responsibilityfull responsibility

Person In ChargePerson In ChargePerson In ChargePerson In Charge AssistantAssistantAssistantAssistant

17

PROJECT CONCEPT INTRODUCTIONPROJECT CONCEPT INTRODUCTION PROJECT CONCEPT INTRODUCTIONPROJECT CONCEPT INTRODUCTIONIntroduction Introduction A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

PP

DD

CC

DD

PROJECT MILESTONE CHARTPROJECT MILESTONE CHART PROJECT MILESTONE CHARTPROJECT MILESTONE CHARTIntroduction Introduction A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

BeforeBefore

AfterAfter

18

19

22

BUSINESS CASE

MPC Board of Management (BOM) instructed MPC WPT to increase revenue from RM550 thousand to RM700 thousand. Looking at this scenario, MPC WPT comes out with new strategies to ensure the target set by the top management is fulfilled.

The SUCCESS of this project will become a new benchmark by other departments and other regional offices.

OPPORTUNITY STATEMENT i. To generate more income / revenue to MPC WPT

ii. To introduce innovative core activities offered to customers

iii. To improve internal process through QE programs, IT solutions and Business Information Centre.

iv. To increase outreach through innovative core activities

GOAL STATEMENT

To hit RM700 thousand in revenue through: i. Introduce Innovative Core Activities ii. Improve Internal Process iii. Increase Outreach

PROJECT SCOPE

This project will cover 3 MPC WPT offices in Kuantan, Kuala Terengganu and Kota Bharu. The products/services will be based on MPC WPT core activities.

PROJECT PLAN

Activities Date

i. Define Project : Mac 2010ii. Improvement Opportunity Analysis : Apr – May 2010 iii. Probable Solution & Implementation : Jun 2010iv. Control and Standardisation : Jun – Nov 2010

TEAM MEMBERSChampion : En. Nik Mustafa Raja Salleh

Facilitator : En. Kamaruzaman Kasim

Team Leader : Mohd Yazid Abdul Majid

SecretaryTeam Members

: Azhani Ismail

Nik Faizal Nik AhmadFaridah Taju RahimMahadi HasbullahHazwani Nadiah Ismail

20

PROJECT CHARTERPROJECT CHARTER PROJECT CHARTERPROJECT CHARTER A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Project SelectionProject Selection

& Definition& Definition

TRANSFORMATION OF MPC WPT

CORE ACTIVITIES TO

BOOST REVENUE FROM

RM550,000 TO RM700,000

TRANSFORMATION OF MPC WPT

CORE ACTIVITIES TO

BOOST REVENUE FROM

RM550,000 TO RM700,000

21

PROJECT TITLEPROJECT TITLE PROJECT TITLEPROJECT TITLE A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Project SelectionProject Selection

& Definition& Definition

22

How And Why How And Why The Project The Project

Was SelectedWas Selected

2.12.12.12.1

MANAGEMENT REQUESTMANAGEMENT REQUESTMANAGEMENT REQUESTMANAGEMENT REQUEST A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Project SelectionProject Selection

& Definition& Definition

Minute of Meeting No2/2010 Minute of Meeting No2/2010 MPC WPT....MPC WPT....

Urged Xtra Best to find Urged Xtra Best to find INNOVATIVE solution to INNOVATIVE solution to

achieve targeted revenue in achieve targeted revenue in 20102010

23

24

MANAGEMENT APPROVALMANAGEMENT APPROVALMANAGEMENT APPROVALMANAGEMENT APPROVAL A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Project SelectionProject Selection

& Definition& Definition

LETTERLETTERMANAGEMENT APPROVAL

LETTERLETTERSEEK APPROVAL

Xtra Best Secretary Regional Director

Seek Approval From Management Seek Approval From Management

Date : 8 March 2010Date : 8 March 2010

““... I would like to ... I would like to congratulate you and the congratulate you and the

team on taking up this team on taking up this project.project....... :” 10 March ...... :” 10 March

20102010

““... I would like to ... I would like to congratulate you and the congratulate you and the

team on taking up this team on taking up this project.project....... :” 10 March ...... :” 10 March

20102010

Cannot meet the Cannot meet the targettarget

set by managementset by management

Cannot meet the Cannot meet the targettarget

set by managementset by management

25

PROJECT IMPLICATIONPROJECT IMPLICATION PROJECT IMPLICATIONPROJECT IMPLICATION A

C

A

C

C

I

C

I

D

A

D

A

P

DM

P

DM

Project SelectionProject Selection

& Definition& Definition

IF WE DO NOT EMBARK ON THIS PROJECT, IF WE DO NOT EMBARK ON THIS PROJECT, THE IMPLICATIONS ARE:THE IMPLICATIONS ARE:

IF WE DO NOT EMBARK ON THIS PROJECT, IF WE DO NOT EMBARK ON THIS PROJECT, THE IMPLICATIONS ARE:THE IMPLICATIONS ARE:

Lack of Innovation Lack of Innovation and and

Creativity of MPC Creativity of MPC Core Core

ActivitiesActivities

Lack of Innovation Lack of Innovation and and

Creativity of MPC Creativity of MPC Core Core

ActivitiesActivities

Customer Will Run Customer Will Run Away Away

(No Loyal Customer)(No Loyal Customer)

Customer Will Run Customer Will Run Away Away

(No Loyal Customer)(No Loyal Customer)

1111

3333

550

700

0

100

200

300

400

500

600

700

RM '000

1 2

Revenue Targeted By Management

2222