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Page 1: 2011€¦ · 14 2011 season ticket holder welcome guide CITI FIELD INFORMATION AUTOMATED TELLER MACHINES (ATM), PROVIDED BY CITI, ARE LOCATED IN THE FOLLOWING LOCATIONS: CAMERA/VIDEO

2011season

holderwelcomeguide

ticket

Page 2: 2011€¦ · 14 2011 season ticket holder welcome guide CITI FIELD INFORMATION AUTOMATED TELLER MACHINES (ATM), PROVIDED BY CITI, ARE LOCATED IN THE FOLLOWING LOCATIONS: CAMERA/VIDEO

New York Mets � Citi Field � Flushing, N.Y. 11368

April 2011

Dear Mets Season Ticket Holder:

On behalf of everybody at the Mets, thank you for your ongoing support as a Mets SeasonTicket Holder.

You have heard from new General Manager Sandy Alderson and Manager Terry Collinsregarding their approach to the 2011 season – playing the game the right way in ourpreparation, effort, and execution – reflecting the same pride, passion, and commitmentyou’ve shown us.

We’re taking that same approach in our enhanced offerings, benefits, communications, andinteractions with you, our most loyal fans.

I joined the Mets in December and am excited to lead our Ticket Sales & ServicesDepartment with service being the operative word. Our singular mission is to provide youwith unprecedented service and value.

Our Ticket Sales and Services team will work hard this season to deliver to you enhancedbenefits, while improving our communication and interaction with you.

To date, we’ve instituted discounts for our Season Ticket Holders, launched the Amazin’Mets Perks Program, and introduced our Season Ticket Account Services team who arededicated to supporting and working with only our Season Ticket Holders. In addition, wehave listened to your feedback and are pleased to introduce our new Season TicketExchange and Donation programs which are described in further detail – along withnumerous other benefits – in this Mets Season Ticket Holder Welcome Guide.

As we continue to strive to improve our service, we welcome your feedback andsuggestions. Please do not hesitate to reach out to your dedicated Account Executive anytime we can help you during the season.

I’m looking forward to meeting you at Citi Field over the upcoming months. We greatlyappreciate your continued dedication and support. Thanks again.

Let’s Go Mets!

Sincerely,

Leigh J. CastergineVice President, Ticket Sales & Services

TABLE OF CONTENTSWELCOME 1

MEET YOUR TEAM 2

SEASON TICKET HOLDER BENEFITS 4

MAXIMIZE YOUR SEASON TICKETS 5

GROUP HOSPITALITY AREAS 6

CITI FIELD CLUB INFORMATION 10

PARKING 12

CITI FIELD INFORMATION 14

CITI FIELD MAPS 18

CITI FIELD SEATING CHART 24

2011 GAME SCHEDULE 26

2011 GAME SCHEDULE

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2 3

MEET YOUR TEAM

2011 season ticket holder welcome guide

LEIGH CASTERGINEVICE PRESIDENT, TICKET SALES & SERVICESYEAR DRAFTED BY THE METS: 2010ALL-TIME FAVORITE METS PLAYER: Ike DavisFUN FACT: Played in the NCAA Division I Women’s National SoccerTournament for the UPENN Quakers

Welcome to the 2011 season at Citi Field! We are excited to welcome back ourloyal Season Ticket Holders and thrilled to welcome our new Season TicketHolders to the Mets Family.

Within this guide, you will find details to help maximize your experience as aSeason Ticket Holder. As your Season Ticket Account Services team, we arehere to help youwith any of yourMets needs. We look forward to workingwithyou and providing you with an exceptional Season Ticket Holder experience.Thanks again for your ongoing support and see you at the ballpark!

MEET YOUR TEAM

CHRIS COURCHESNEACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2008ALL-TIME FAVORITE METS PLAYER: Mike PiazzaFUN FACT: Prior to working for the Mets, worked for theMiami Dolphins, New York Rangers and New Jersey NetsPH: 718-559-3033 • E: [email protected]

DIEGO INSUASTYACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2008ALL-TIME FAVORITE METS PLAYER: Billy WagnerFUN FACT: Has dual citizenship with the United States and ColombiaPH: 718-559-3024 • E: [email protected]

LAURA KELLYACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2006ALL-TIME FAVORITE METS PLAYER: David WrightFUN FACT: Helped rebuild communities in El Savador during springbreak in collegePH: 718-559-3107 • E: [email protected]

JOHNMARKIEWICZACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2008ALL-TIME FAVORITE METS PLAYER: Pedro MartinezFUN FACT: Played Division I lacrosse at Canisius CollegePH: 718-559-3022 • E: [email protected]

KARAMEEKINSACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2008ALL-TIME FAVORITE METS PLAYER: Darryl StrawberryFUN FACT: Played Division I lacrosse at Hofstra UniversityPH: 718-559-3070 • E: [email protected]

MICHAEL PARTONACCOUNT EXECUTIVE, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2007ALL-TIME FAVORITE METS PLAYER: Tom SeaverFUN FACT: Played for the Washington College baseball teamPH: 718-559-3036 • E: [email protected]

JOE BARBEREXECUTIVE DIRECTOR, TICKET SALES & SERVICESYEAR DRAFTED BY THE METS: 2011ALL-TIME FAVORITE METS PLAYER: Keith HernandezFUN FACT: An avid boxing fan who trained with former World ChampionSteve Forbes

JAMIE OZURESENIOR DIRECTOR, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 1997ALL-TIME FAVORITE METS PLAYER: Robin VenturaFUN FACT: Loves country music, especially Tim McGraw

STEPHEN KARLMANAGER, SEASON TICKET ACCOUNT SERVICESYEAR DRAFTED BY THE METS: 2005ALL-TIME FAVORITE METS PLAYER: John FrancoFUN FACT: Sat in Mezzanine Section 16 for Robin Ventura’sgrand slam single

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MAXIMIZE YOUR SEASON TICKETS

2011 season ticket holder welcome guide

BENEFITS• 10% Discount off Regular Single Game Ticket Prices• Same Seats for All Regular Season Games• Postseason Purchase Option for Same Seats• Guaranteed Renewal Option for 2012 Season• Preferred Parking Option• Exclusive Pre-Sale for Single Game Tickets• Single Game Ticket Fees Waived (Phone: 718-507-TIXX)• Special Non-Baseball Event Pre-Sales• Cyclones Single Game Pre-Sale• Annual Season Ticket Holder Thank You Gift - Mets Wristwatch• 2011 Mets Yearbook, Electronic USB Media Guide and Mets MagazineOpener Edition

• 2011 Club Mets Membership

EXCLUSIVE OPPORTUNITIES AND ACCESS• Early Saturday/Sunday Ballpark Entrance• Port St. Lucie Special Access Privilege

ENHANCED RECOGNITION AT CITI FIELD• Season Ticket Holder of the Game and of the Month• Season Ticket Holder Appreciation Day• Season Ticket Holder ID Card• Season Ticket Holder Experiences and Access Opportunities

SPECIAL SAVINGS AND OFFERS• Merchandise Discounts, Group Sales Discounts and Sponsor Offers• Discounts on Events Booked with Metropolitan Hospitality

PERSONALIZED SERVICE AND COMMUNICATIONS• Dedicated Account Executive• Season Ticket Holder Page on Mets.com - Coming Soon• Targeted Email Messages, Mets News, Special Offers• Complimentary Guided Citi Field Tour (See Page 14)

SEASON TICKET HOLDER BENEFITS

TICKET EXCHANGE PROGRAM – As a Season Ticket Holder, if you areunable to attend a specific game, you have the ability to exchange yourtickets (maximumof three gamespermonth) to any future gameof your choice,subject to availability. Tickets exchanged must be returned 14 days prior to thegame date. All exchanges can be handled at the Citi Field AdvanceTicket Windows, by mail, online at Mets.com/ticketexchange, or by contactingyour SeasonTicket Account Services Executive. Ticketsmust be exchanged forthe same game type and for an equal or greater value and cannot be creditedtoward your season ticket account. If you choose to upgrade your tickets to ahigher priced category, you will receive the 10% Season ticket holder discountand will pay the difference in price.

ULTI-MET TICKETS - As a perfect complement to your season tickets, thenew Ulti-Met ticket stores credit to be used at most concession ormerchanise stands at Citi Field on a particular game day. Call your SeasonTicket Account Services Executive to purchase your Ulti-Met ticket today!

TICKET DONATION PROGRAM - In partnership with Most Valuable Kids, anon-profit ticket distribution organization, theMets are pleased to offer a ticketdonation program to Season Ticket Holders. MVK overcomes thefinancial obstacles associated with attending live events by distributingunused tickets to children who would otherwise not be able to afford toattend, at no cost. All ticket donations are tax deductible to the extentallowed by law. Visit Mets.com/ticketdonation to donate your tickets!

METS TICKET TRANSFER - Enables Season Ticket Holders to electronicallytransfer tickets for any game to the party of their choice. The recipient of theticket transfer will have the option to pick the tickets up at a designated CitiField Ticket Window or use the Print-at-Home feature for instant delivery. Totransfer your tickets, go toMets.com/tickettransfer.All ticket transfers duringthe month of April are free!

STUBHUB - StubHub, the Official Fan-to-Fan Ticket Marketplace ofMets.com, enables you to sell your Season Tickets through the largest ticketmarketplace in the world. To sell your Mets tickets using StubHub, visitMets.com/stubhub and follow the step-by-step instructions.

CONGRATULATIONS TO ALL OUR AMAZIN’ METS PERKS SEASON TICKET HOLDERWINNERS!

NEW

NEW

ENHANCED

NEW

NEW

NEW

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GROUP HOSPITALITY AREAS

2011 season ticket holder welcome guide6

GROUP HOSPITALITY AREAS

TO BOOK YOUR OUTING, CALL YOUR SERVICES ACCOUNT EXECUTIVE AT 718-565-4348.

EMPIRE PARTY SUITES MODELL’S CLUBHOUSE

SHEA BRIDGE TERRACE

A one-of-a-kind Field Level seating area for groups of 28-72. Located overthe bullpens in right-center field, the Shea Bridge Terrace featuressemi-circle table seating of four seats each. Bridge Terrace seatingpackages include Ulti-Met loaded tickets redeemable for concession ormerchandise items that can conveniently be brought back to your table.

Ideal for client entertainment, corporate outings and special-occasionparties, these five adjoining suites on Citi Field's exclusive Empire Level maybe used individually or combined for groups of 33 to 172. Retractable glasspanels separate the exterior game seats from the suite area, allowing anopen-air or climate-controlled party environment. Choose from a range ofattractive menu options.

Your group of 25-72 is just inches from the playing field positioned alongthe warning track in right field, offering unique views of the game throughthe outfield fence. Modell's Clubhouse features retractable glass panels foran open-air or climate-controlled party space, complemented by food andbeverage buffet service.

BIG APPLE RESERVED

Arrange a complete ballpark experience for your group of 100 to 859 with aBig Apple hospitality package. The seating is located on the Field Levelconcourse in right-center field adjacent to the Home Run Apple.Enhance your event with a food and beverage package in the Bullpen Plaza,or with Ulti-Met loaded tickets redeemable for concession or merchandiseitems. The Plaza provides a pre-game, picnic-style dining area featuringup-close bullpen views.

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GROUP HOSPITALITY AREAS

2011 season ticket holder welcome guide8

GROUP HOSPITALITY AREAS

• 31 (Suite #231) or 32 (Suite #212)tickets depending on the location

• 4 VIP parking passes per game• 3 flat panel HD televisions• Climate-controlled living room

• 2 rows of exterior seating• Bar stools, sofa, and lounge chair seating• Quartz countertops and carpeted andterrazzo flooring

• Food and beverage service

DELTA CLUB PATIO

New for 2011, the two Delta Club Patios each provide game seating for 24people. Your guests will enjoy spectacular game views from table seatingbehind home plate. These upscale areas are packaged with Ulti-Met loadedtickets, allowing your guests convenient use of our in-seat service from theexclusive Delta Sky3600 Club, which features select specialty items fromShake Shack and Blue Smoke.

AUDITORIUM

Our 150-seat Auditorium features full audio/visual capabilities and is ideal fora pre-game presentation or seminar. Located on the Empire Level, theAuditorium can be used in conjunction with a hospitality area or ballparkgroup seating. Access to this area for your guests begins an hour and a halfprior to game time. The Auditorium is accessible to fans who have purchasedgroup tickets.

BUSINESS CENTER

Located on the Empire Level, the Citi Business Center and conference roomare the perfect location for your next small business meeting or reception.It features two conference rooms which can be configured into one largemeeting space. The Citi Business Center is accessible to fans who havepurchased group tickets.

EMPIRE SUITES

The Empire Suites, located on Citi Field's exclusive all-suite level, offerintimate luxury, comfort, and views from a superior vantage point.It's the perfect setting to mix business and pleasure, with a climate-controlled or open-air ballpark experience.

FEATURES AND BENEFITS

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CLUB ACCESS INFORMATION

2011 season ticket holder welcome guide10

CITI FIELD CLUBS

DELTA SKY3600 CLUB - This exquisite club, located directly behind homeplate on the Sterling Level spanning dugout to dugout, features a fine diningrestaurant, two full service bars, and a more casual market/snack bar. Enjoythe convenience of in-seat waiter/waitress service offering some of DannyMeyer’s cuisine.

The Delta Sky 3600 Lounge, located on the Plaza Level, exclusive to DeltaClub Platinum and Gold seat holders provides guests with complimentarysoft drinks, coffee, snacks and more.

RESERVATIONS: RESERVATIONS TO THE RESTAURANT ARE RECOMMENDED ANDCANBEMADEBYCALLING718-595-8102. ELIGIBLESEATHOLDERSCANALSOWALKIN PENDING SEATING AVAILABILITY.

CHAMPIONSCLUB - Two separate clubs that are amirror image of each other,located on the first and third base sides of Field Level, feature in-seat/tableservice, a Chef's Table experience, a full bar and flat screen TV's.

RESERVATIONS:RESERVATIONSARENOTREQUIRED FORTHECHAMPIONSCLUB.

ACELA CLUB - Located in the left field corner of the Excelsior Level, theAcela Club features a fine-dining and hospitality experience inspired byDrew Nieporent and his world renowned Myriad Group.

RESERVATIONS: RESERVATIONS ARE RECOMMENDED AND CAN BE MADE BYCALLING 718-565-4333. ELIGIBLE SEAT HOLDERS CAN ALSOWALK IN PENDINGSEATING AVAILABILITY.

CAESARS CLUB - Located behind home plate on the Excelsior Level,the Caesars Club provides incredible panoramic views of FlushingMeadows-Corona Park, the world famous Unisphere and the New York Cityskyline. Enjoy dining at Cafe Roma, having a drink at the 50 ft. long fullservice bar or lounging on a couch. The club is equipped with 42" flat screentelevisions throughout.

RESERVATIONS: RESERVATIONS ARE NOT ACCEPTED FOR CAFE ROMA. GUESTSARE SERVED ON A FIRST COME, FIRST SERVED BASIS.

PROMENADE CLUB – This climate-controlled club space with views of theplaying field situated behind home plate on the Promenade Level features acasual dining restaurant and two full bars.

RESERVATIONS:RESERVATIONSARENOTREQUIREDFORTHEPROMENADECLUB.

DELTA DELTASKY360 SKY360 CHAMPIONS CAESARS PROMENADE ACELA

SEATING CATEGORY LOUNGE CLUB CLUB CLUB CLUB CLUB

Delta Club Platinum �� �� �� �� �� ��Delta Club Gold �� �� �� �� �� ��Delta Club Silver �� �� �� �� ��Delta Club �� �� �� �� ��Delta Club Patios �� �� �� �� ��

Champions Club �� �� �� �� ��

Metropolitan Box Platinum �� �� �� �� ��Metropolitan Box Gold �� �� �� �� ��Metropolitan Box Silver �� �� �� �� ��Metropolitan Box Bronze �� �� ��Metropolitan Box �� �� ��

Field Box Platinum �� �� �� �� ��Field Box Gold �� �� �� �� ��Field Box Silver �� �� ��Field Box Bronze �� �� ��Field Box �� �� ��

Baseline Box Gold �� �� ��Baseline Box Silver �� �� ��Baseline Box �� ��

Left Field Reserved Gold �� �� ��Left Field Reserved �� ��Right Field Reserved Gold �� �� ��Right Field Reserved �� ��

Caesars Club Gold �� �� �� �� ��Caesars Club Silver �� �� ��Caesars Club �� �� ��

Left Field Landing �� ��Pepsi Porch �� ��

Promenade Club �� �� ��Promenade Reserved InfieldPromenade Box ��Promenade Reserved

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13

PARKING

2011 season ticket holder welcome guide12

PARKING

PRIMARY PARKING LOTS

Official Lot Preferred Parking (G Lot) – Located on the south side of Citi Field.Delta Club Platinum, Delta Club Gold, Metropolitan Box Platinum and FieldBox Platinum seating categories.

VIP Preferred Parking (B Lot) – Located on the west side of Citi Field.Delta Club Silver and Metropolitan Box Gold seating categories.

Preferred Parking (C, D & F Lots ) – Located on the west side of Citi Field.All seating categories.

General Parking (A and E Lots)A Lot - Located on the north side of Citi Field.E Lot - Located on the west side of Citi Field.

PREFERRED PARKING PASSES - The option to purchase preferred parkingpasses for all 81 New York Mets home games is available exclusively to Season Ticket Holders. To add preferred parking to your account, SeasonTicket Holders should contact their Season Ticket Account Services Executive for more information. There are designated preferred parking areaswithin the main Citi Field parking lot, but preferred parking passes will be honored in any Citi Field or remote parking lot. Guests holding preferred parking passes may enter through any gate except Gate 1. Please present yourparking hangtag to the attendant upon entering the parking lot, and displayyour parking hangtag in a prominent location or attach it to your rearviewmirror when parking.

HOURS OF OPERATION - All parking lots will open no less than three (3)hours prior to the scheduled beginning of games/events at Citi Field. The only exception to these hours is the Commuter Lot, which opens at 3:00 A.M. on weekdays.

RAINOUT/POSTPONEMENT - In the event of an MLB official rainout or post-poned game, Mets fans will be able to use their receipt for parking in the eventthe game is cancelled or postponed. The receipt will be honored only for thenew date on which the game is replayed. No cash refunds are available for theinitial parking entry.

GAME/EVENT PARKING RATES - Any vehicle entering Citi Field's primaryparking lots when they are open for a baseball game will be charged the gameparking fee of $19. Any vehicle entering when these lots are open for a special event will be charged the special event parking fee.

HANDICAPPED PARKING - Citi Field's parking lots include more than 350parking spaces designated exclusively for our guests with disabilities. Thesespaces are located in lots A, B, F and G, and are available to any guest displaying a valid handicapped parking pass and possessing either a Citi Fieldpreferred parking pass or a daily parking receipt for that day's event.

PUBLIC TRANSPORTATION - For information on getting to Citi Field by public transportation, please visit Mets.com.

TAKE THE TRAIN TO THE GAMEMASS TRANSIT IS THE FASTER, EASIER, GREENER WAY TO CITI FIELD.

7

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CITI FIELD INFORMATION

2011 season ticket holder welcome guide14

CITI FIELD INFORMATION

AUTOMATED TELLER MACHINES (ATM), PROVIDED BY CITI, ARE LOCATED IN THE FOLLOWING LOCATIONS:

CAMERA/VIDEO EQUIPMENT - Small film or digital cameras for personal useare permitted in Citi Field. Commercial grade audio, video and photographicequipment is not permitted in Citi Field.

SEASON TICKET HOLDER CITI FIELD TOURS - Take a guided tour of CitiField. Highlights of the tour include: Clubhouse, Field and Dugout, Production Area, Press Box, Suite levels, and the Mets Hall of Fame & Museum. Please call 718-507-TIXX to reserve your complimentary tourticket(s); one person per seat in your account. Additional tickets for familyand friends - when accompanying Season Ticket Holders - may also be purchased over the phone. Tickets are subject to availability.

CODE OF CONDUCT• Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures.

• Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner.

• Obscene or indecent clothing will not be permitted.• Guests will show their ticket when requested and sit only in their ticketed seat.

• Guests will refr ain from conduct not appropriate in a public, family setting.• The progress of the game will not be disrupted by guests' actions or unauthorized persons on the playing field.

DESIGNATED DRIVER PLEDGE BOOTHS - The Designated Driver program isdesigned to encourage guests of legal drinking age to make responsible choicesregarding drinking and driving. In exchange for pledging to abstain from alcohol, guests will receive a coupon redeemable for a free 16oz. fountain sodaat any concession stand. Booths are located at sections 119, 310 and 419, andare open from the time the first gate opens until the end of the 2nd inning.

FANFEST - Located on the Field Level in center field, 2KSports FanFest offersfun for the whole family. With Mr. Met's Kiddie Field, a scale replica of CitiField, at its center, 2KSports FanFest features two batting cages, a speedpitch/dunk tank, video game kiosks, a live DJ and more! Mr. Met has also beenknown to make pre-game appearances. Weather permitting, 2KSports FanFest is scheduled to operate for every Mets home game from the time thefirst gate opens through the mid-7th inning break.

FIRST AID - The First Aid room is located on the Field Level across from theChampions Club 3B entrance.

HALL OF FAME & MUSEUM - Located adjacent to the Jackie Robinson Rotunda on the first base side, this 3,700 square foot space features artifacts from special Mets moments, interactive kiosks that allow fans toscroll through memory lane, and highlight videos celebrating the Mets biggestfeats. See the 1969 and 1986 World Series trophies, and plaques for eachmember of the Mets Hall of Fame.

HOURS/ACCESS: Open for all home games at Citi Field when the gates openand remains open until the end of the game. All fans with a ticket to the gamehave access to the Mets Hall of Fame & Museum.

LOST AND FOUND - The Citi Field Lost and Found Office is located in the JackieRobinson Rotunda next to the Ticket Office lobby. On non-game days guestscan contact the office at 718-559-3178. On game days, the office is open fromthe time gates open until 30 minutes after the conclusion of the game.

METROPOLITAN HOSPITALITY - Citi Field, New York's world-class event andhospitality destination, features superb cuisine, five-star service and state-of-the-art event space for every occasion. Metropolitan Hospitality has a team ofprofessionals dedicated to producing your event on a NON-GAME day.

As a Season Ticket Holder, you will receive discounts on events booked throughMetropolitan Hospitality. For more information, please call 718-507-FOOD orlog on to Metropolitanhospitality.com.

PLAZA/STREET LEVELExterior location between the Jackie Robinson Rotunda and Team StoreBehind the "42" in the Jackie Robinson Rotunda

STERLING LEVELDelta Sky3600 Club - 1B side

FIELD LEVELSections 105-106, 114, 121, 131, 139

EXCELSIOR LEVELBetween Sections 309-310Caesars Club - 3B side

PROMENADESections 411 and 430

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CITI FIELD INFORMATION

2011 season ticket holder welcome guide16

CITI FIELD INFORMATION

RAINOUT POLICY – As a Season Ticket Holder, rain checks may be redeemedfor their face value on a Rain Check Card at Citi Field ticket windows or by mailto the Mets Ticket Office. The Rain Check Card is then redeemable at CitiField ticket windows for the purchase of tickets to Mets regular season homegames, subject to availability, or for merchandise or concessions at Citi Field.Rain Check Cards may not be redeemed for cash or applied as payment toany account.

SECURITY POLICIES - In order to ensure the safety and comfort of our Season Ticket Holders and guests, the following security procedures are inplace for this season:• It is illegal to consume alcoholic beverages on the sidewalks or in the parking lots. Anyone doing so will be subject to summons or arrest. This law is enforced by the NYPD.• Glass bottles, all metal cans and containers, and hard-sided coolers are not permitted in Citi Field. Guests may bring in one, soft, plastic, factory sealed water bottle of 20oz. or less, and one sealed juice box for children.

• Alcoholic beverages; controlled or illegal substances; laser pointers; noisemaking devices; fireworks; animals (except for assistance purposes); weapons and any item of similar nature may not be brought into Citi Field.

• Intoxicated or disorderly fans will not be admitted into Citi Field.• Disorderly fans inside Citi Field are subject to ejection and possibly arrest.• Fans using foul or abusive language are subject to ejection.• Fans interfering with play in any manner, including the throwing of objects onto the field or entering the field, are subject to arrest.

• Fans are not permitted to enter or remain in Citi Field wearing verbally provocative or inflammatory clothing.

• All bags and hand-carried items are searched prior to entry. Items can be no larger than 16 in. x 16 in. x 8 in. There are no bag check facilities at Citi Field.• The Mets reserve the right to inspect all vehicles, items and fans entering Citi Field grounds to determine which items are appropriate for admission. This inspection may include the use of hand-held metal detectors and hand searches of individuals and carried items.

• Tickets may not be resold at any price within 1,500 feet from Citi Field under penalty of law.

SMOKING - Smoking within Citi Field is prohibited, except for three designated smoking areas located at:• Plaza Level - Left Field Gate• Field Level - Center field staircase landing across from the back of the CitiVision video board

• Promenade Level - The top of the ramp across from section 527Any ticket holder smoking in any location other than the three specified aboveis subject to ejection without further warning.

TAILGATING - Tailgating will be permitted only under the following conditions: • No open flames of any type.• Only one parking stall may be used.• Consumption of alcohol is prohibited.• Inappropriate or dangerous behavior will not be allowed.

Failure to comply with any of the above conditions may result in a fan's removal from the parking lots and/or summoning of NYPD.

WEATHER - When inclement weather is expected, please call 718-507-RAIN,check our up-to-the-minute weather update page on Mets.com or tune intoWFAN 660AM for the most up-to-date information regarding possible Metsgame delays or cancellations.

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FIELD LEVEL

2011 season ticket holder welcome guide18

CITI FIELD MAPS

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EXCELSIOR LEVEL

2011 season ticket holder welcome guide20

CITI FIELD MAPS

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PROMENADE LEVEL

2011 season ticket holder welcome guide22

CITI FIELD MAPS

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2011 season ticket holder welcome guide24

CITI FIELD SEATING CHART

Promenade Level

Promenade Level

Wheelchair Accessible

Excelsior Level

Excelsior Level

Field Level

538

537

536

535

534

533

532

531

530529

528

527

526525

524523 522 521 520

519518

517

516

515

514

513

512

511

510

509

508

507

506

505

504

503

502

501

437

436

435

434

433

432

431

430

429

428

427

426

425424 423 422 421 420

419

418

417

416

415

414

413

412

411

410

409

408

407

406

405

404

403

402

401

339

338

337

336

335

334

333332

331330

329 328 327 326 325324

323322

321

320

319

318

317

316

315

314

313

312

311

310

309

308

307

306

305304303302301

244243

242241 240 239 238 237 236 235 234 233 232 231 230 229

228227

226

225224

223

222

221

220

219

218

217

216

215

214

213

212

211

210

209

208

207

206

205

204

203

202

201

139

138

137

136

135

134

133132

131

130 129128

127126

125124 123 122 121

120 119118

117

116

115

114

113

112

111

110

109

108

107

106

105104103102101

142143

141140

11

12

13

14

15

1617

1819

Promenade Reserved In�eldPromenade Reserved

Promenade Level

Sterling Level

Promenade ClubPromenade Box

Pepsi Porch/Left Field LandingBJ’s Club-House

Excelsior Level

Caesars ClubCaesars Club Silver Caesars Club Gold

Left Field Reserved/Right Field Reserved(Third Row & Higher)

Big Apple Reserved

Modell’s ClubhouseShea Bridge Terrace

Field Level

Empire Suite Level

Metropolitan Box (Rows 24-31)/Field Box Silver (Rows 1-6)

Field Box Bronze (Rows 7-20)

Metropolitan Box Bronze (Rows13-23)

Baseline Box Silver (Rows 1-23)

Left Field/Right Field Reserved Gold/(First 2 Rows)

Field Box (Rows 21-34)/Metropolitan Box Wheelchair

Metropolitan Box Gold (Rows 3-6)/Field Box Platinum (Rows A&B)

Delta Club Silver (Rows 9-14)

Delta Club (Rows 15 & Higher)Delta Club PatioSterling Suites

Empire SuitesEmpire Party Suites

Metropolitan Box Platinum (Rows 1&2)

Delta Club Gold (Rows 3-8) Delta Club Platinum (Rows 1&2)

Field Box Gold (Rows C-E)

Champions Club/Metropolitan Box Silver (Rows 7-12)

Baseline Box Gold (Rows A-E)

Baseline Box (Rows 24-39)

25

Page 15: 2011€¦ · 14 2011 season ticket holder welcome guide CITI FIELD INFORMATION AUTOMATED TELLER MACHINES (ATM), PROVIDED BY CITI, ARE LOCATED IN THE FOLLOWING LOCATIONS: CAMERA/VIDEO

26

CITI FIELDFLUSHING, N.Y. 11368

718.507.TIXX

SUN MON TUE WED THU FRI SAT1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

APRILFLA1:10

FLA7:10

FLA7:10

WSH7:10

PHI7:05

PHI7:05

PHI3:05

WSH4:10

WSH1:10

COL7:10

COL7:10

COL7:10

COL1:10

HOU7:10

HOU7:10

HOU7:10

ARI7:10

ARI1:10

ATL7:35

ATL4:10

ATL1:35

ARI1:10

WSH7:05

WSH7:05

WSH7:05

PHI7:05

PHI1:10

S S

S

S

S S S

S S S S S

S S S S

S S S S

S S

S

F

F

P P

SUN MON TUE WED THU FRI SAT

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

MAY

H

SF7:10

LA7:10

SF7:10

SF1:10

LA7:10

LA1:10

COL8:40

COL8:40

COL3:10

HOU8:05

HOU4:05

HOU2:05

FLA7:10

FLA7:10

WSH7:10

WSH1:10

NYY7:05

NYY7:10

NYY1:05

CHI8:05

CHI8:05

CHI2:20

PHI7:10

PHI7:10

PHI8:05

PHI1:10

PIT7:10

PIT7:10

E S S S

SS S S S

S

S S S

S

S S

S S

S S

S

P

P

P

P

F

S F

SUN MON TUE WED THU FRI SAT1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

PIT7:10

ATL1:10

PIT1:10

ATL7:10

ATL7:10

ATL7:10

ATL7:10

ATL7:10

MIL8:10

MIL8:10

MIL8:10

PIT7:05

PIT7:05

PIT7:05

PIT1:35

LAA7:10

LAA7:10

LAA1:10

OAK7:10

OAK7:10

OAK1:10

TEX8:05

DET7:05

DET7:05

DET1:05

TEX4:10

TEXTBD

JUNES S S S

S S

S S S S S

S S S

SS S S

S

SS

S

P P

P

P

F

SUN MON TUE WED THU FRI SAT

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26

28 29 30 31

27

AUGUST

ATL1:10

SD7:10

SD7:10

SD7:10

SD12:10

ARI9:40

FLA7:10

FLA7:10

FLA7:10

ATL7:10

ATL7:10

SD6:35

SD10:05

ARI8:10

ARI4:10

SD10:05

MIL7:10

MIL7:10

MIL1:10

PHI7:05

PHI7:05

FLA7:10

PHI1:05

ATL7:10

ATL4:10

ATL1:10

FLA7:10

FLA7:10

S S

S

S

S

S

S

S

S

S

S S S S

S S S

S S S

S

S F

P

PP

P

P

SUN MON TUE WED THU FRI SAT1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30

SEPTEMBERWSH1:35

WSH7:05

FLA7:10

FLA7:10

FLA7:10

CHI7:10

WSH7:05

FLA7:10

WSH7:10

WSH7:10

WSH1:10

CHI1:10

CHI1:10

WSH7:10

ATL7:35

ATL7:10

ATL1:35

STL8:15

CIN7:10

STL8:15

STL1:45

PHI1:10

PHI7:10

PHI1:10

CIN1:10

CIN7:10

H

S

S S S S

S S S S

S S S

S

SS S S

S

SS

S

S P

P

P

P

718.507.TIXX

ALL HOME AND AWAY GAMES ARE NEW YORK TIME. GAME TIMES, PROMOTION DATES AND BROADCAST SCHEDULE

ARE SUBJECT TO CHANGE.ALL TELEVISED GAMES WILL BE SIMULCAST ON SAP. ALL GAMES ARE ON WFAN SPORTSRADIO 66 (660 AM)

AND WQBU SPANISH RADIO (92.7FM)

H HOLIDAY

* PROMOTION DATE GROUP SALES SPECIAL EVENT DATE

Italics INTERLEAGUE GAME

MARQUEE PREMIUM CLASSIC

VALUE AWAY

S

P

F

EPROBABLE ESPN SELECTIONS: JUNE 5, JUNE 26, SEPT. 11

PLEASE NOTE THE JUNE 4 GAME TIME ON YOUR SEASON TICKET

HAS CHANGED TO 7:10 P.M.

SCHEDULE AS OF 4/1/11

2011 season ticket holder welcome guide