13361323 role of advertising in brand communication through television media

Upload: johnlevey

Post on 30-May-2018

225 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    1/27

    SUMMER INTERNSHIP REPORT

    ON

    Role of advertising in brand communication throughtelevision media

    Submitted in partial fulfilment of the requirements

    for the award of the degree of

    Master in Business Administration

    SUBMITTED BY:

    Sumantra Ray-A0102207185MBA (M&S) 2007-2009

    UNDER THE GUIDANCE OF

    Mr. R. R. GHATAK Mrs. PUNEETA VADEHRA NEGI

    AMITY BUSINESS SCHOOL AUUP MANAGER, AD SALES,MCCS.

    AMITY UNIVERSITY UTTAR PRADESH

    (Established under Amity University Uttar Pradesh Act 2005)Sponsored by Ritnand Balved Education Foundation

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    2/27

    EXECUTIVE SUMMARY

    The project deals with finding the effectiveness of the television advertising for different

    product categories targeted at different consumer segments. The client or the company

    has some vision in mind when they think of advertising for a new product or an existing

    one or for brand promotion. It starts with "what" the client wants to advertise and "why".

    The understanding of the "why" gives leads as to "how" it is supposed to go about the

    campaign. The company has to weigh the benefits from advertising against the cost

    incurred in way of advertisements. Being able to reach the precise target audience is not

    just a function of the distribution channels or the pricing of the goods or services; it is

    advertising that communicates everything to the consumer. Therefore arises the need to

    analyze how ad-budgets are allocated to different types of media [print, television, radio,

    internet etc] based on the product or brand and the target audience.

    The project intends to find what factors might govern the brand communication, the

    audience behavioural patterns which point towards innovations needed in television

    advertising, effectiveness of television advertising compared to other mediums and a

    secondary objective , which was to find how a news webpage of star news would fare

    if it is created. Since the major competitors of star news have news website it is even

    more essential to assess the opportunities in this as it would provide an additionalplatform for advertising.

    2

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    3/27

    TABLE OF CONTENT

    TOPIC PAGE NO.

    CHAPTER 1 : INTRODUCTION 4

    HISTORY OF INDIAN TELEVISION 4

    CURRENT SITUATION OF MEDIA BUYING INDUSTRY 5

    CHAPTER 2 : RESEARCH METHODOLOGY 6

    LITERATURE REVIEW 6

    OBJECTIVE OF STUDY 6

    MOTIVATION OF RESEARCH 6

    TYPE OF RESEARCH 7

    SAMPLE DESIGN 7

    o SAMPLE UNIT 7

    o SAMPLE SIZE 7

    o SAMPLE SELECTION 7

    DATA COLLECTION TOOLS 7

    o PRIMARY DATA 7

    o SECONDARY DATA 7

    SCALING TECHNIQUES USED IN QUESTIONNAIRE 8

    LIMITATIONS AND CHALLENGES WHILE UNDER GOING THE

    RESEARCH 8

    CHAPTER 3: ANALYSIS AND INTERPRETATION 9

    ANALYSIS OF PRIMARAY DATA 9

    SECONDARY DATA ANALYSIS 22

    CHAPTER 4: RECOMMENDATIONS & SUGGESTIONS 24

    BIBLIOGRAPHY 25

    3

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    4/27

    CHAPTER 1

    INTRODUCTION

    HISTORY OF INDIAN TELEVISION

    Starting with 41 sets in 1962 and one channel Indian television has come a long way.

    When Television first came to India it was named the National Television Network of

    India. The first telecast started on September 15, 1959 in New Delhi. After 13 years,

    second television station was established in Mumbai in 1972. For several years the

    transmission was in black & white. Television industry got the necessary boost in the

    eighties when color TV was introduced during the 1982 Asian Games.

    Indian small screen programming started off in the early 1980s. At that time there was

    only one national channel Doordarshan. The Ramayana and Mahabharat was the first

    major television series produced. This serial notched up the world record in viewer ship

    numbers for a single program. In the late 1980s more people started to own television

    sets. Television programming had reached saturation in spite of the fact that there was

    only one channel. So, the government opened up another channel which had part national

    programming and part regional. This channel was known as DD 2 later DD Metro. Both

    channels were broadcast terrestrially. The central government launched a series of

    economic and social reforms in 1991, under the new policies the government allowed

    private and foreign broadcasters to engage in limited operations in India. In 1992 five

    new channels belonging to the Hong Kong based STAR TV gave Indians a fresh breath

    of life. Zee TV was the first private owned Indian channel to broadcast over cable. A few

    years laterCNN, Discovery Channel,National Geographic Channel made its foray into

    India.. Regional channels flourished along with a multitude of Hindi channels and a few

    English channels. By 2001-2003, other international channels such as HBO, History

    Channel, Nickelodeon, Cartoon Network, VH1, Disney and Toon Disney came into

    foray. In 2003 news channels started to boom.

    4

    http://en.wikipedia.org/wiki/September_15http://en.wikipedia.org/wiki/1959http://en.wikipedia.org/wiki/1980shttp://en.wikipedia.org/wiki/Doordarshanhttp://en.wikipedia.org/wiki/Ramayanahttp://en.wikipedia.org/wiki/Mahabharathttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/STAR_TVhttp://en.wikipedia.org/wiki/Zee_TVhttp://en.wikipedia.org/wiki/CNNhttp://en.wikipedia.org/wiki/Discovery_Channelhttp://en.wikipedia.org/wiki/National_Geographic_Channelhttp://en.wikipedia.org/wiki/HBOhttp://en.wikipedia.org/wiki/History_Channelhttp://en.wikipedia.org/wiki/History_Channelhttp://en.wikipedia.org/wiki/September_15http://en.wikipedia.org/wiki/1959http://en.wikipedia.org/wiki/1980shttp://en.wikipedia.org/wiki/Doordarshanhttp://en.wikipedia.org/wiki/Ramayanahttp://en.wikipedia.org/wiki/Mahabharathttp://en.wikipedia.org/wiki/Hong_Konghttp://en.wikipedia.org/wiki/STAR_TVhttp://en.wikipedia.org/wiki/Zee_TVhttp://en.wikipedia.org/wiki/CNNhttp://en.wikipedia.org/wiki/Discovery_Channelhttp://en.wikipedia.org/wiki/National_Geographic_Channelhttp://en.wikipedia.org/wiki/HBOhttp://en.wikipedia.org/wiki/History_Channelhttp://en.wikipedia.org/wiki/History_Channel
  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    5/27

    CURRENT SITUATION OF MEDIA BUYING INDUSTRY

    In India, consolidations began in 2002, reducing the media buying industry to a handful

    of major players who now dominate the media buying business. The top six - though not

    necessarily in order of importance - are Madison Media, GroupM, Starcom, Carat,

    Lodestar and Initiative Media. Besides the traditional media planning and buying, now a

    days the agencies offer a range of other solutions, including client servicing and research.

    The corporate world is abuzz with its services, and the business is growing at a

    breakneck speed, yet, media buying in India is at a nascent stage. India's advertising

    expenditure to GDP ratio is one of the lowest in the world. Compared to China's $25

    billion, and the world's $337 billion , India's $2.2 billion advertising market is miniscule.

    The expected GDP growth should push advertisement spends upwards. Meanwhile,

    despite room for growth and improvement, the industry continues to fight against several

    issues.

    The biggest problems the media buying industry faces is a shortage of talent. The

    attrition rate is a high 20-28 per cent. The reason is the decrease in payments. Client

    expectations have risen, and costs related to research, people, and other overheads have

    spiralled

    In the rat race for survival, media agencies have been building volumes at the cost of

    margins. Some agencies resort to undercutting to get business - and clients, who

    otherwise value stability and consistency, are tempted to move accounts to agencies that

    offer their services at lower rates.

    TAM [Television Audience Measurement]

    A joint venture company between AC Nielsen & Kantar Media Research/ IMRB, TAM

    Media Research is the TV Viewership analysis firm of India. The viewership cell runs

    what is one of the largest Peoplemeter TV Panels in the World with Approx 30,000

    sample individuals representing all the Class-I towns (towns with population more than

    5

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    6/27

    100,000) polled every week for their Viewership habits! This division measures

    television Viewership of audiences for the 300-plus TV stations operating in India.

    6

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    7/27

    CHAPTER 2

    RESEARCH METHODOLOGY

    LITERATURE REVIEW

    I have looked through research papers and other studies than have been conducted in

    fields allied to my topic and found that research has been conducted in television

    audience behaviour , advertising and brand communication measures takes by

    companies. But no one has dealt with all these with news channel as a crux of it. So I did

    not find any literature on precisely my topic.

    OBJECTIVE OF STUDY

    The objectives of the research project are

    Find factors governing suitability of product or brand on a specific media or

    program

    Figure out which things effect brand recall the most

    Patterns of TV viewing

    Audience behaviour analysis during ad-breaks

    Another secondary objective was to assess how a news website of star news

    would fare

    To study and to check upon the above set objectives of the project a structured

    questionnaire was designed apart from using data from TAM that is collected in the

    archives of STAR News.

    MOTIVATION OF RESEARCH

    Being a project for my partial fulfilment of my MBA degree I was motivated to finish

    this project to the best of my ability.

    My interest in the field of advertising was a motivation factor towards this research..

    7

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    8/27

    TYPE OF RESEARCH

    My research is DESCRIPTIVE RESEARCH because it tries to identify characteristics ofobserved phenomenon and explore possible correlations among phenomenon. Here in

    this research the phenomenon would be audience behavior patterns, brand recall and

    viewer preferences.

    SAMPLE DESIGN

    SAMPLE UNIT

    The sample population was a selection of individuals of varied age groups (above the age

    of 18). The area covered was the Delhi & NCR region.

    SAMPLE SIZE

    The sample size selected was 100 respondents. This was due to the time and resource

    constraint faced during the project.

    SAMPLE SELECTION

    Respondents were selected on random basis but the respondents had to satisfy the

    following criteria:

    Above the age of 18

    Belong to HSM[Hindi speaking masses]

    DATA COLLECTION TOOLS

    PRIMARY DATA

    Primary data was collected through questionnaire method.

    SECONDARY DATA

    Secondary Data was collected from websites, database of Star News and TAM

    reports.

    8

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    9/27

    9

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    10/27

    SCALING TECHNIQUES USED IN QUESTIONNAIRE

    1. QUESTION 1 Unstructured questions &Nominal Scale

    2. QUESTION 2 Nominal Scale

    3. QUESTION 3 Nominal Scale

    4. QUESTION 4 Nominal Scale

    5. QUESTION 5 Nominal Scale

    6. QUESTION 6 Dichotomous question

    7. QUESTION 7 Interval Scale

    8. QUESTION 8 Ordinal Scale

    9. QUESTION 9 Nominal Scale

    10. QUESTION 10 Nominal Scale

    11. QUESTION 11 Nominal Scale

    12. QUESTION 12 Unstructured questions ( open ended)

    13. QUESTION 13 Nominal Scale

    14. QUESTION 14 Nominal Scale

    LIMITATIONS AND CHALLENGES WHILE UNDER GOING THE

    RESEARCH

    Television viewing patterns vary immensely across different cross sections of the

    society. Therefore my sample population would probably not contain enough

    variety of the audience.

    Time constrain to complete the project was also another limitation faced during

    the research.

    There were some qualitative questions that needed explaining hence some

    respondents needed assistance thus slowing down the process of data collection.

    Limited access to data available in archives

    10

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    11/27

    CHAPTER 3

    ANALYSIS AND INTERPRETATION

    ANALYSIS OF PRIMARAY DATA

    A]

    From the data collected through this questionnaire I classified peoples choices for which

    advertisements they recalled into different product categories as follows: FMCG,

    Automobile, Electrical appliances, Cell phones, Mobile networks& Others.

    From the pie chart we can see that FMCG and mobile networks have more recall than

    others thus proving that television is the most effective for these categories compared

    to others which need strong back up advertising from outdoor, print and other media. As

    for FMCG we can attribute the high figures in the graph due to the large number of

    products under that category and their innumerable advertisements and in the

    telecommunication sector the frequency of advertisements is much higher which might

    also be a reason for the high recall.

    11

    FMCG

    32%

    Automobiles

    7%

    Electrical

    Appliances

    6%

    Cellphones

    12%

    Mobile

    Netw orks30%

    Others

    13%

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    12/27

    \

    After tabulating the recall factors we come to the conclusion that Brand Ambassadors

    have biggest impact on the consumers mind along with the jingle that forms an integral

    part of any brands identity. That is why millions are spent in roping in stars and

    celebrities for brand endorsement as the Indian consumers behaviour regarding brand

    recall is governed by it. India is still a market primarily governed by the herd

    behaviour, so, larger the fan following larger will be the attention garnered by the brand.

    Hence more recall.

    As for recall since the jingle of a brand reaches the consumer even when they are not

    watching, therefore it goes a long way in helping recall. The jingle is an integral part of

    the brand building exercises. It helps to carry though a continuous flow during the

    transition phase when the brand is undergoing a revamp or rebranding, like for example

    in hutchs transition to Vodafone. They kept the tune of the jingle same while they

    changed other brand elements like logo, colour etc. This is a direct proof of the fact that

    since jingle brings in the strongest recall that is why it was used to introduce newer

    elements of the brand.

    Brand Ambassador

    Phrases

    Jingle

    Any other

    0

    5

    10

    15

    20

    25

    30

    Recall Factors

    Series1

    12

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    13/27

    B]

    From the results in this pie chart we can derive that effectiveness of advertising for

    certain niche products during certain specific programs that are watched by the

    prospective target buyers. Since only 37 percent of respondents said they have a fixed

    schedule of television watching therefore advertisement for precisely targeted audience

    would be effective only to that extent

    Obligatory viewer here are the percentage of people who do not have the choice of

    watching the programs they like , instead have to go in for the channel being preferred by

    the majority of family or gathering they are in. Out of the 22 percent shown in the pie,

    majority of obligatory viewers were found to be housewives. Therefore we can deducethat advertisements of products appealing to housewives can be placed randomly to

    a certain extent on prime time programs because some percentage of the target

    audience will be watching as obligatory viewers irrespective of the program content.

    The third quadrant of the pie which denotes the percentage of people watching according

    to leisure is the highest among the three, this shows that most people are not used to

    watching television in a fixed schedule. Therefore content specific media buying for

    targeting precise audience will have limited effect and spending huge amounts spent

    to secure advertisement slots during specifically targeted programs may not be the

    way to go always. This in a way proves why agencies want an all days repeat routine for

    the advertisement even though the product may be catering to a specific market.

    Leisure

    41%CertainpreferredPrograms

    37%

    Obligatoryviewer

    22%

    13

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    14/27

    [C]

    This data can be used to understand audience preference patterns which can help

    advertisers choose which time slots to buy according to their intended target market.

    As discussed in the previous analysis content specific media buying may not always help

    to reach the target audience, so in order to make sure that the money being invested in

    buying premium spots is not going waste, the advertiser must study the behavioural

    patterns of the consumer. This could help figure out correlation between genres of

    programs watched by a certain target group.

    For example, in the above diagram it can be seen that people watching game shows are

    more likely to also watch comedy programs. Therefore for a product being advertised

    during game shows it would be most beneficial to do re-run of their advertisements

    during comedy serials as they will have an overlap of the same audience . The same

    audience watching the same advertisement again would increase the chances of brand

    recall manifolds. Taking another example of the movies section, only one respondent said

    that he usually watches only movies. We can deduce from this that there would not be a

    large percentage who will only be interested in watching movies. So, to force recall the

    advertiser needs to chase the audience by advertising in other shows from the thriller and

    family drama genre also. This study is essential for those products which dont have a

    huge advertising budget and therefore want to advertise sparsely but to a large number of

    audiences. A television premier of a movie would be ideal for such an advertiser but from

    the responses of the questionnaire we can also figure out that even though he might reach

    out to lot of people during a movie but to force recall he must follow the audience in

    other programs too. This highlights the importance of allocation of the advertising budget

    14

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    15/27

    [D]

    These results help us understand the behavioural patterns during advertisement breaks,

    this is necessary to chalk out innovations in advertising and placements of advertisements

    during breaks so as to grab maximum attention.

    Majority [72%] surfs through channels during advertisement breaks this speaks out why

    new innovations like advertising simultaneously with content, creating roadblocks

    etc are being practiced. When we talk of advertising simultaneously with content, we

    mean the advertisements that play even when the program is still showing. This grabs

    attention of the audience because it is being displayed in the same screen as the program

    televised and the audience cant surf channels also during this period as he would miss theproceedings of the program.

    It is for this reason that the first advertising slot in an advertisement break is the

    most expensive one. Because the first advertisement is the only place where the

    audience still has their attention glued to the television screen since it comes right after

    the content pauses. It is usually during this advertisement that the person watching

    decides to shuffle channels, hence the first advertisement always manages to get most

    eyeballs than the following slots.

    The following three analyses split the behavioural patterns into 3 halves to make more

    precise judgment on how to target the audience with advertisements. The length and

    frequency of advertisement breaks vary with the content type therefore even the

    behavioural pattern varies accordingly. Thus slight adjustments in the advertisements

    Kee watchin same channel7%

    Surf through channels72%

    Move away for otherjobs

    21%

    15

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    16/27

    need to be made to increase effectiveness. Its for this purpose that when the beta tape of

    the advertisements are sent for broadcasting to the television channel they have different

    versions of the same commercials tailor-made for different slots.

    3

    36

    61

    0

    10

    20

    30

    40

    50

    60

    70

    Keep watching

    same channel

    Surf through

    channels

    Move away for other

    jobs

    Movie Channel Breaks

    Series1

    The movie channels usually have breaks that occur in lesser in frequency but are longer

    in duration. From the answers of respondents we can clearly make out that majority

    moves away for other jobs rather than just sit and surf. This behaviour may be

    governed by the fact that since a movie consumes much more time than any normal

    program, the audience prefers to complete some work as the long breaks allow them

    to. This fact may be used by the advertiser to tweak the advertisements in a way,

    such that, the jingle of the brands is more prominent and audible because that is

    what reaches the target audience even when they are finishing some work and not

    having their attention on the television screen. Thus this would maximise the

    effectiveness of the advertisement in spite of the person not watching it.

    3741

    22

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    Keep watching

    same channel

    Surf through

    channels

    Move away for other

    jobs

    News Channel Break

    Series1

    16

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    17/27

    The remarkably high percentage of people who said that they keep watching a news

    channel even through the break can be attributed to the fact that news channels have

    news bands ticking away the headlines at the bottom of the screen during

    advertisements. So according to me news channels demonstrate the complete

    amalgamation of advertising with the content because both are always on screen,

    during news content broadcast the advertisements are the tickers whereas during

    advertisements its reverse. Since people dont watch news channels though out the day it

    is essential to keep them glued to one channel which can only be done by providing news

    at any point the viewer switches on to the news channel.

    In spite of a lot of people watching even through the break, the majority voted that they

    prefer surfing through channels. This is why roadblock strategy is essential

    especially during hours/time slots when people are surfing through news channels

    looking for a summary of the days news. Basically roadblock strategy literally

    means creating roadblocks. This is done by buying advertisement slots on parallel

    news channels in the same time band or during same advertisement breaks so that

    even if the target audience shuffles through other channels he will still encounter the

    same advertisement.

    7

    53

    40

    0

    10

    20

    30

    40

    50

    60

    Keep watching

    same channel

    Surf through

    channels

    Move away for other

    jobs

    Cricket Breaks

    Series1

    More than 50 percent of the respondents said they surf through channels during

    cricket breaks. Thisjustifies the need for innovative advertising that would integrate

    the advertisements with the contentbeing shown. Ad-bands and ticker advertising have

    now been present for some time in cricket broadcasts. The fact that majority of people

    would not have watched the advertisement breaks proves the effectiveness of these

    17

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    18/27

    innovation and since cricket is so popular in India ,it would be a waste of advertising

    opportunity had simple advertisement breaks been the only way of communicating with

    the masses.

    The ad-bands celebrating the fall of a wicket or a boundary being hit is a good way of

    connecting with the audience and slipping the brands message in the middle. Constant

    innovation and need for more eye catching in-content advertising has paved way for the

    latest L-bands which have increased the scope of using the brand mascots etc. without

    all these cricket broadcast advertising would have been futile due to channel surfing.

    [E]

    Advertorials are another way of approaching the target market with the promotion of

    products being masked to look different from normal advertisements.

    Indian consumers probably still value peer suggestion or user reviews or better still

    market sale patterns more when they have to decide on which cell phone to buy or which

    car to purchase . This is evident from the fact that majority do not bank on advertorials

    for purchase of such products. But still I feel the 37% who said yes is a big improvement

    from earlier years otherwise there wouldnt have been this increase in advertorial over

    the last decade. More people are showing interest in these reviews which push a brand to

    market its product differently but still effectiveness of this mode is limited. The scope oropportunity of communicating through advertorials arises from the fact that unlike a

    general television commercial , here, the money spent would entirely be directed towards

    the target market as only the interested would make the effort of watching an advertorial .

    [F]

    31%

    15%

    18

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    19/27

    54% of the sample population said that they watch television with family during

    dinner.31% said that they watch television with family during dinner sometimes.The

    remaining 15% population never watches television with family.

    This brings out the importance of prime time advertising because that is the time

    when the whole family watches television together.According to a report by TAM

    several households in India stick to the rule of having only one television set at home

    so that at least once a day, during dinner that is, the whole family sits together . This

    itself shows the huge viewer ship an advertisement telecast during prime time would get.

    Apart from just the numbers it is also the cross-section of different age groups that is

    covered in this time slot that matters to the advertiser. For example a family watching

    television over dinner which might be buying a car soon would end up discussing a

    particular car on the spur of its advertisement. This would be immensely beneficial for

    the brand.

    [G]

    19

    35

    37

    9

    20

    30

    12

    15

    27

    26

    35

    35

    34

    9

    16

    41

    276

    209

    230

    308

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    1 2 3 4 total

    Print

    Internet

    Television

    Radio

    The above graph shows the number of people who have given the corresponding ranks to

    the mediums according to the time devoted. The total is calculated by adding up the

    product of the number of people and corresponding ranks.

    [example for television : it is (1X35)+(2X30)+(3X26)+(4X9)=209]

    The medium getting the lowest score is one getting the highest average rank.

    19

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    20/27

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    21/27

    37

    11

    33

    19

    0

    10

    20

    30

    40

    Whicch websites do you use for News updates?

    Series1 37 11 33 19

    Indiatimes Rediff Yahoo 0thers

    As visible in the graph above:

    37 people said they used indiatimes for their news updates, 11 used Rediff for the same,

    33 used yahoo, And 19 wrote other responses.The interpretation is of this written combined with the interpretation of the next 2 graphs.

    49

    9

    42

    0

    10

    20

    30

    40

    50

    Why do you prefer the specified choice?

    Series1 49 9 42

    Authenticity of

    information

    Lack of clutter and

    pop ups

    Precise

    information/news

    This graph tries to identify the precise reason for which the respondents preferred the

    websites mentioned in the earlier question. Majority voted for the authenticity of

    information while precision in news came second in terms of importance.The I

    nterpretation is of this written combined with the interpretation of the nextgraph.

    21

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    22/27

    2834

    1411 13

    0

    5

    10

    15

    20

    25

    30

    35

    Name any 3 hindi News Channels

    Series1 28 34 14 11 13

    Star News Aaj Tak India TV NDTV Zee News

    This question uses unaided recall to find which Hindi news channel stays top of the

    mind.

    As per the figures Aaj Tak gets highest ratings and star news comes second.

    Now, all the major competitors of star news have a news webpage but star does not.

    What I am trying to identify here is the scope existing for such a website. From answers

    of a previous questions we can easily see that news search is an important use of

    internet therefore a webpage from star would be useful for users if u consider the

    type of content.

    From another 2 question we can derive that since the respondents give more weight age

    to authenticity of information and indiatimes comes on top of their choice list then

    star news too would definitely be very well received. This is because being a news

    channel there will be no doubts regarding the authenticity of information and in

    comparison to indiatimes it is an equally well know, if not better, brand. Thus

    guaranteeing a huge number of initial clicks on the webpage, if one is created.

    As for the competition with the other news channel websites from the graph of a question

    we can see that , being number two in unaided recall, star news webpage would

    definitely be on top of the mind.

    Therefore according to me there is tremendous scope of having a website.

    22

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    23/27

    [I]

    19

    59

    12 10

    0

    10

    20

    30

    40

    50

    60

    Which form of ad campaign contributes to your recall?

    Series1 19 59 12 10

    radio televison pritnt outdoor

    The graph above shows the how much consumers think each medium contributes

    towards the brand recall.

    Radio - 19

    Television 59

    Print 12

    Outdoor 10

    Here also television is higher than other mediums by a huge margin. The combination

    of audio and video advertising naturally has more impact on the consumers mind.

    And as we have seen earlier in the report the brand ambassador and jingle rate highest

    in recall factors, these two are seen together in television hence the recall.

    Even the other mediums are essential, but, they mainly complete the all round brandidentity development. As for the brand image building exercise, television is

    indispensable.

    23

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    24/27

    SECONDARY DATA ANALYSIS

    Source: TAM, Market: HSM, TG: CS 15+, Day part: ALL DAYS, Period: Wk 16-08

    This graph here is the viewership data collected and processed by TAM. It plots the

    viewership of the different Hindi news channels against the time of the day. As per the

    weekly surveys Aaj Tak comes first while star news is the second most viewed news

    channel across Hindi speaking masses, but here we can observe a sudden spike in star

    news viewership at around two thirty in the afternoon while other channels show

    normal ratings. The spreadsheet of the viewership of all Hindi news channels

    throughout the day is attached in the annexure. If we take a look at the schedule of

    programs, this sudden increase can be associated with the program saas bahu aur

    saazis. This program deals with the news of popular serials across channels and the

    television world. This unique show gives a recap of the popular serials and predicts the

    likely turn of events in the following episodes. It also delves deep into the lives of

    television celebrities. Therefore it is very clear that the show is aimed towards

    0

    50

    100

    150

    200

    250

    300

    5:00 6:30 8:00 9:30 11:00 12:30 14:00 15:30 17:00 18:30 20:00 21:30 23:00 24:30:0

    Star News Aaj Tak NDTV India Zee News India TV IBN 7

    24

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    25/27

    housewives also it is timed in the afternoon so that the target audience is free to

    watch television.

    Now if we see the advertising slots bought in this program, we can clearly identify that

    the products are either fmcg or good appealing to housewives. This is done because

    effectiveness of the advertisements increase manifold at this hour since the

    advertisers are being able to communicate directly with target market and also

    since majority of the target market is hooked to this particular show so there are no

    worries of channel switching.

    This proves how content can drive brand communication with the help of immense

    reach of the television.

    25

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    26/27

    CHAPTER 4

    RECOMMENDATIONS & SUGGESTIONS

    Television has always been a very powerful medium of communication and it stands till

    today in spite of challenges from the internet. But because of the multi-utility of the

    internet people are spending more and more time on the internet and moving away from

    the television. Therefore according to me the faster IPtv technology is made

    available in large scale the better it is for survival of television advertising .

    As we deduced in the way of analysis new innovative content that gives the audience a

    feeling of involvement would definitely help increase trps and along with it the

    advertisement effectiveness like we saw in case of the program "saas bahu ki saazis" on

    star news. Integration of cellular service with television programming would help to

    maintain touch with audience and help in personalised brand communication. E.g.:

    sending reminders of programs via sms. Use of long tail theory of advertising by

    targeting more than just one market segment can be done. This can be done by differently

    positioned advertisements of same product according to genre of program being

    advertised in. The number of ad repeats must be cut down to channel that saved money

    into the extra variety of commercials being made.

    Great care should be taken to make sure that the in-content advertising stays withinun-irritable limits. Some channels have started overdoing the "L-bands" so much so that

    the broadcasted content gets hidden sometimes. This would turn away audiences.

    According to me there is tremendous scope of having a news website of star news. The

    content of the webpage would already be there with star news it only needs to be

    converted into html for the internet. So no additional spend required for the web page.

    Secondly if it can follow Googles model of sponsored links then that would open a

    completely new avenue for advertising revenue to flow in. Very topical and related ads

    can be provided with the news search that one does on the page. This would help the

    advertiser address his target market directly without having to mass-broadcast his

    advertisement. The advertisers might even be ready to pay premium rates for such

    precise advertising. For example: if someone searches for the news of petrol price hike

    then the sponsored links could be advertisements of CNG kit suppliers.

    26

  • 8/14/2019 13361323 Role of Advertising in Brand Communication Through Television Media

    27/27

    BIBLIOGRAPHY

    exchange4media.com

    tamindia.com

    agencyfaqs.com

    emeraldinsight.com

    hindustannews.com

    domain-b.com