1323341264382-training manual

7/28/2019 1323341264382-Training Manual

1/21

INDIAN RAILWAYS INSTITUTE OF TRANSPORT MANAGEMENTLUCKNOW

Training Manual

Indian Railway Traffic Service

Probationary Training - IRTS 2010 Exam Batch

7/28/2019 1323341264382-Training Manual

2/21

Training Manual

Indian Railway Traffic Service

Probationary Training - IRTS 2010 Exam Batch

INDIAN RAILWAYS INSTITUTE OF TRANSPORT MANAGEMENTLUCKNOW

7/28/2019 1323341264382-Training Manual

3/21

1

GANDHIJIS TALISMAN

I will give you a talisman. Whenever you are in doubt or when the

self becomes too much with you, apply the following test. Recall the

face of the poorest and the weakest man whom you may have seen,

and ask yourself, if the step you contemplate is going to be of any use

to him. Will he gain anything by it? Will it restore him to a control over

his own life and destiny? In other words, will it lead to swaraj for the

hungry and spiritually starving millions?

Then you will find your doubts and your self melt away.

Grant me the serenity to accept the things I cannot change, courage to change the things I can, andwisdom to know the difference.

7/28/2019 1323341264382-Training Manual

4/21

2

7/28/2019 1323341264382-Training Manual

5/21

3

TRAINING OBJECTIVES

To familiarise Officer Trainees with the Indian Railways Vision and Missionareas, core business areas and the requirements from a Traffic Officer tohandle the responsibilities and to equip them with the basic professional skills

and knowledge required for their job.

To promote all round development of the personality of Officer Trainees intellectual, moral, social, physical and aesthetic.

To familiarise them with the Indian Railways as a large evolving organisationwith multifarious, interdependent technical operations.

To acquaint the Officer Trainees with the seven Principles of Public Lifeessential for Good Governance: Selflessness, Integrity, Objectivity,

Accountability, Openness, Honesty and Leadership.

To foster the attitudes and values that every civil servant should possess.

OUR COMMITMENT

To provide exposure to the best teaching material and resource persons tofacilitate yourprofessional, intellectual and emotional growth.

To be courteous, friendly and responsive to your needs and aspirations.

To beimpartial, principle-centered and value-driven.

To provide you with an environment of inquiry and freedom, but yet imbuedwith discipline, to foster your professional growth.

Official Website of India Railways www.indianrailways.gov.in

Official Website of IRITM www.iritm.indianrailways.gov.in

Official Website of IRTS www.irts.org.in

Indian Railways Passenger Reservation Enquiry www.indianrail.gov.in

Course Directors e-mail ID [email protected]

7/28/2019 1323341264382-Training Manual

6/21

4

COURSE DESIGN

The Course is a transition from the academic world of the college and

universities to the structured system of the transportation world of Indian Railways.

The course is designed in a manner so as to achieve the objectives outlined by

arranging a combination of academic inputs, field learning and co-curricular

activities. During this transition we shall endeavor to provide appropriate traininginputs which would be useful to officers in understanding the basic concepts of

Railway functioning and the rules and regulations which are necessary for effective

performance in Indian Railways. Officer Trainees shall also acquire the personality

traits and attitudes necessary for effective functioning and also to learn to harness

the productive potential of Indian Railways staff.

ACADEMIC INPUTS

Broad Academic contents of the Probationary Training:

Freight and Passenger Operations & Business training based on the followingbroad categorization:

Operating Phase I

Operating Phase II

Commercial Phase I

Commercial Phase II

Other areas of study would be :

Safety

Finance & Accounts

Audit, Vigilance

Computers Systems & IT

Stores

Security

Personnel Management and Establishment

Mechanical Engineering

Civil Engineering

Signal & Telecom Engineering

Electrical Engineering

Research And Development

Public Relations

7/28/2019 1323341264382-Training Manual

7/21

5

TRAINING OVERVIEW

S.N. Training Items Training Period

1. Joining at IRITM 1 Week

2. Foundation Course at Railway Staff College, Vadodara 10 Weeks

3. Phase 1 at IRITM 8 Weeks

4. Zonal Railway Training Institute 6 Weeks

5. Phase 2 at IRITM 7 Weeks

6. Field Training : Operating, Commercial & Control Training

Divisional attachment Coal, Steel and Iron Ore Loading Divisionson SER/ECoR/SECR/ER/ECR

10 Weeks

7. Visit To Core Areas-Suburban & Konkan Railway 1 Week

8. Visit To Core Areas-Food Grain Loading Area & POL 1 Week

9. Traffic Accounts Office Station Inspection With TIA & DCPM Office(Cash Office) 1 Week

10. Cement & Fertilizer, Sidings, Rail Side Warehousing(PFT) 1 Week

11. Visit to Ports 1 Week

12. IT Classes by CRIS 2 Weeks

13. Carriage &Wagon Depot 1 Week

14. Delhi Metro Rail Corporation & CONCOR 1 Week

15. Railways Claims Tribunal 1 Week

16. Catering & Tourism 1 Week17. Visit to Centralized Training Institutes-IRICEN,IRIMEE, IRISET,

IRIEEN , C-TARA6 Weeks

19. IC Centre of Governance ,Panchgani 1 Week

20. Management Training 4 Weeks

21. Induction Courses at Railway Staff College/ Vadodara 4 Weeks

22. Zonal Railway Attachment 3 Weeks

23. Project Presentation & Review of Training at IRITM 1 Week

24. Parliamentary Attachment 1 Week

25. Railway Board Attachment, IRCTC, CRIS 1 Week

26. LBSNAA, NPA, Indian Audit and Accounts Academy, Postal StaffCollege, CBI Academy, Customs & Central Excise Academy, ForestAcademy

4 Weeks

TOTAL 78 WEEKS

7/28/2019 1323341264382-Training Manual

8/21

6

WEEKLY SCHEDULE UPTO JUNE 2012

WEEK PERIOD PLACE SUBJECTS

1 12.12.11 16.12.11 IRITM Introduction to Indian Railways & Indian RailwayTraffic Service , Role of Traffic Department in IndianRailways

2-11 19.12.11 23.02.12 Railway Staffcollege,

Vadodara

Railway Foundation Course

12-16 27.02.12 30.03.12(Field Visit 05.03.12-

09.03.12)

IRITM

+

One week fieldvisit

(Phase I)

Introduction to Railway Act

Operating :

Train Operations & Staffing.

Control functions.

Passenger Train Operation.

Time Tabling

Freight Train Operation.

Modern Technology Tools in Train Operations.

Commercial:

Function and Organization of CommercialDepartment

Booking & Reservation(Passenger Segment)

Modern Technology Tools in CommercialBusiness.

Ticket Checking, Inspections, Frauds andEmbezzlements

Coaching Business Parcel & Luggage.

Passenger Amenities.

Freight Business.

Claims.

Safety: Module on GSR

Preparation of Station Working Rules (SWR)

Preparation of Engineering and Signaling plan

Non Interlocked working

Accidents & Investigation

17-22 02.04.12 11.05.12 ZRTI Udaipur& Chandausi

Training in basics of Transportation

23-24 14.05.12 25.05.12 Phase I(contd.)

Field Visit/ Yard Training

25-26 28.05.12 08-.06.12 IRITM Phase I Examination

Valediction IRTS 2009 Exam Batch

27-29 11.06.12 29.06.12 Centralized Training Institutes or Field Training

Note: This is a broad, indicative schedule. Changes and additions, if any, would be advised at appropriatetime during the course of training.

Tell me and Ill Forget; show me and I may remember; involve me and Ill understand Chinese Proverb

7/28/2019 1323341264382-Training Manual

9/21

7

FIELD TRAINING DIARY

Each Trainee is required to maintain a field training diary. This will need tobe filled in by the trainee officer based on field observations and learning, andextensive train travel experience.

The contents of the field diary should be analytical and convey some reallearning instead of superficial comments.

Diary contents would be evaluated out of 10 marks by the nominated faculty.

SESSION TIMINGS

Classes will be of 55/50 minutes duration both in the forenoon and in theafternoon, interspersed with a 5 minute break in between. Tea Breaks would be of20 minutes duration. The session plan for each day will be as follows:

Forenoon:

Session Classes Timings

1 9:30-10.25I

2 10.30-11.20

Tea Break

3 11.40-12.35II

4 12.40-13.30

LUNCH: - 13:30 to 14:30

Afternoon:

Session Classes Timings

5 14.30-15.25III

6 15.30-16.20

Tea Break

IV 7 16.45-18.00

7/28/2019 1323341264382-Training Manual

10/21

8

OUR EXPECTATIONS

PUNCTUALITY: We believe that punctuality forms the basic fulcrum aroundwhich discipline revolves. We expect that you will reach the venue of anyscheduled event, academic or otherwise, five minutes ahead of time and will be

seated in your allotted place-position at least five minutes before the event .This is our first expectation from you and we hope that you will not give us anyoccasion to remind you of it during the course.

ABSENCE: Absence from the class or any other duty will immediately invite amemo from course director to the concerned probationer. If explanation is notsatisfactory, officer will be treated as on leave. Repeated instances will invitefurther disciplinary action.

BEHAVIOUR: We expect the highest standards of behaviour and decorum,befitting an officer - both inside and outside the Institute. We expect you to be

courteous and well mannered towards each other, with staff and with the faculty.

PARTICIPATION: This is your course. What you get out of it will depend a gooddeal on what you put into it. We would like you to participate fully in all theactivities that make-up the Course. Do let us know where the bottlenecks are orwhere you see a possibility for further improvement. When you participate inclassroom discussions we expect you to be polite and considerate to all otherspresent.

DISCIPLINE: Discipline is non-negotiable. As civil servants, a strict code of

conduct and norms of behaviour bind each of us. We expect you to follow thecode of conduct and these norms of behaviour in letter and spirit and set foryourselves the highest standards.

DRESS CODE: Male probationers are to wear shirt, trousers, socks and shoeswhenever they enter the administrative building and mess during working hours(0930-1800). Corresponding dress for lady probationers is sarees/salwar suits.Casual wear such as Jeans, T-shirts, sweat shirts, sandals, floaters, slippers, etc.is not permitted in the classrooms and administrative building at any time.

On formal occasions (visits of any officer of the rank of General Manager and

above or on any occasion notified by the administration as such) maleprobationary officers will wear IRTS tie and lady probationary officers will wearsarees in sober colors.

During winter, male officers will wear ties and coat/jacket on formal occasions.Any one not adhering to the dress code will not be permitted to attend the classand would be liable for action as applicable in the case of absence from class.

All Probationary Officers will wear their I-cards/Lapel Card during workingHours.

7/28/2019 1323341264382-Training Manual

11/21

9

CELL PHONES: All cell phones are to be switched off in the class room. Any cellringing will invite an immediate fine of Rs.100/- towards Alumni Association.

LEAVE: Normally no leave is permitted while at IRITM. In case of emergency,applications for casual leave have to be submitted to Course Director at least 1day in advance. Officers can proceed on leave only after leave has been

sanctioned to them.

In case any trainee while at IRITM is availing leave, they will be required tosubmit their duty card pass at IRITM.

MESS/HOSTEL ETIQUETTE: During working hours Officers Trainees are to wearnotified attire in the Mess. Casual attire is permitted only for Dinner and onWeekends. Officers are expected to maintain decorum in the Mess.

Services of catering, sanitation and other staff for running personal errands ofprobationers are not permitted. Room service in catering is also not permitted

except when the probationer is on sick leave.

BEHAVIOUR DURING GUEST LECTURES

Never leave the class till the guest speaker leaves. Courtesy demands that you risefrom your chairs at the end of the session and wait till the guest speaker leaves theroom.

While we encourage you to put up questions to the Guest speakers, please learn to

be careful in framing of the same and the need to be polite and dignified. Pleaseremember that they are the guests of the Institute and have to be given due respectand regard. They also have the highest expectations from you.

7/28/2019 1323341264382-Training Manual

12/21

10

STANDARDS FOR CONDUCT AT IRITM

GENERAL CONDUCT:

Residence in the campus is compulsory.

Officer Trainees should not play loud music in their rooms or speakloudly in lounges or the corridors.

Keeping or consuming alcoholic drinks in the hostel is not permitted.Inebriated conduct will invite expulsion from the course and actionunder Conduct Rules.

Smoking is not permitted in class-rooms, mess, or in the auditorium.

The entire range of activities at the Institute, including co-curricularand extra-curricular activities, are integral parts of the course andOfficer Trainees are required to take active part in all of them.

Redressal of grievances, if any, should be sought within the Institute.A direct representation to the Ministries of the Government of India,without going through the proper channel, violates the Conduct Rules.

CONDUCT IN CLASS:

Officer Trainees are assigned specific seats in the lecture halls. EachOfficer Trainee is expected to take the assigned seat before thesession commences. Attendance would be taken in accordance withthe seating arrangement.

The Institute encourages freedom of expression and diverseviewpoints. Alert and active participation in class room sessions isencouraged and expected. Politeness in discussions is a hallmark ofan officer. You are expected to listen carefully to the views of othersand raise your hand to be called upon by the presiding officer, beforemaking any points of your own. Officer Trainees are also free to meetfaculty members after the class, to seek any further clarifications.

Conduct is three fourths of our life and its largest concern Arnold Mattew

7/28/2019 1323341264382-Training Manual

13/21

11

SEVEN PRINCIPLES OF PUBLIC LIFE

SELFLESSNESS

Holders of public office should take decisions solely in terms of the public interest.They should not do so in order to gain financial or other material benefits forthemselves, their family, or their friends.

INTEGRITY

Holders of public office should not place themselves under any financial or otherobligation to outside individuals or organizations that might influence them in theperformance of their official duties.

OBJECTIVITYIn carrying out public business, including making public appointments, awardingcontracts, or recommending individuals for rewards and benefits, holders of publicoffice should make choices on merit.

ACCOUNTABILITY

Holders of public office are accountable for their decisions and actions to the publicand must submit themselves to whatever scrutiny is appropriate to their office.

OPENNESS

Holders of public office should be as open as possible about all the decisions andactions that they take. They should give reasons for their decisions and restrictinformation only when the wider public interest clearly demands.

HONESTY

Holders of public office have a duty to declare any private interests relating to theirpublic duties and to take steps to resolve any conflicts arising in a way that

protects the public interest.

LEADERSHIP

Holders of public office should promote and support these principles by leadershipand example.

7/28/2019 1323341264382-Training Manual

14/21

12

PROJECT ASSIGNMENT AND GROUP PRESENTATIONS

IRITM places emphasis on experiential learning and report writing skills.Trainees would be allotted specific projects on important topics during the courseof the Training. They will be required to present these reports in written as well as

oral form in small groups .Schedule for project presentation would be indicated inthe weekly time table.

AWARDS AND PRIZES

IRITM has instituted the following awards and prizes based on theassessment of the performance of the IRTS probationers during the trainingperiod. These would be presented during the Valediction Ceremony at the end ofthe Probation period.

1. Best Probationer

2. Esprit The Corps

3. Best Academic Performance

4. Best Sportsperson

OFFICE BEARERS OF THE BATCH

The probationers are required to select the following office bearers through

nominations/voting:

1. Class Representative(CR)

2. Secretary Mess Club + 3 Mess duty Officers

3. Secretary Sports Club

4. Secretary Cultural Club

5. Secretary Social Service Club

6. Secretary Environment Club

7. Secretary Literary Club

7/28/2019 1323341264382-Training Manual

15/21

13

EXTRA CURICULAR ACTIVITIES

Each probationer require to give his/her preferences to any of the followingsix clubs

1. Cultural Club

2. Social Service Club

3. Environment Club

4. Literary Club

5. Sports Club

ALUMNI ASSOCIATION

AIMS & OBJECTIVES

To enable the alumni to participate in activities which would contribute tothe general development of the Institute.

To contribute towards the welfare of the alumni.

Contribution towards Alumni Association of .100 /- from each Officer

Trainee is required to be made.

FACILITIES AT IRITM

Fully equipped computer lab with internet facility.

Well stocked library (5000 plus books, 40 subscription journals/magazines).

Outdoor and Indoor Games facilities, Swimming pool & Gymnasium.

SBI ATM & Coin Dispensing Machine.

A.C. Bus for weekend /field trips.

Extensive landscaped campus, walking tracks.

Dont walk in front of me; I may not follow. Dont walk behind me; I may not lead. Just walk beside me and

be my friend -Albert Camus

7/28/2019 1323341264382-Training Manual

16/21

14

Railway Week Function - IRTS Probationary officers of 2009 batch with Sri B.L.Joshi HE Governor of Uttar Pradesh April 16, 2011

Valedictory Function - IRTS Probationary officers of 2008 batch with Sri M.S.Gujral, Former CRB & Sri Shri Prakash, Former Member Traffic

7/28/2019 1323341264382-Training Manual

17/21

15

Club Activities

Cultural

Sports Literary

Environment

Social Services Health checkup & Education

7/28/2019 1323341264382-Training Manual

18/21

16

Qualifications & ExperienceM. A. (Political Science), LLB, Diploma in FrenchLanguage, Photography & Journalism from AllahabadUniversityWorked as DRM/LJN Division, Executive Director/RDSO, Sr.DCM/LKO, Visiting Faculty member of IIM.Paper presented in various national & international

Journals

Qualifications & ExperienceM. A. (Political Science), University of AllahabadWorked as Addl. DRM/LKO /Northern Railway,CCM /Freight Marketing, NER, Sr. DOM /LJN,Dy. COM /NER, Dy. CCM /Catering/NER,DCM & DSO/Sonepur Division

Qualifications & ExperienceMBA (1982-University of Lucknow), PhD (2003)Jamna Lal Bajaj Institute of Management Studies,University of Mumbai.Worked as Dy. Director /LBSNAA, Mussorie,Director/Finance, RDSO, Sr. DFM /LKO/N. Rly.,Dy. FA&CAO /WR, ADFM/Mumbai Division

Qualifications & ExperienceM.A from JNU, New DelhiWorked as Sr. Divisional Commercial Manager/MB,Sr. DOM/LKO/NR, Secretary to GM / NER / GKP,Area Manager/GKP, Assistant Operations Manager/Sonepur Division

Qualifications & ExperienceBachelor of ArtsWorked as Dy. COM /NCR, Sr. DOM /RNY/NFR,Area Manager /BPB/NFR, Area Manager /KIR/NFR,AOM/KIR/NFR

Qualifications & ExperienceM. Sc (Botany)Worked as Dy COM/NER, DOM/LJN/NER,DCM/LJN/ & BSB, NER, Sr. Traffic Manager/NER/GKP, Secy. / CCM/NER, AOM / Samastipur

FACULTY PROFILE

Mrs. Ashima Singh

IRTS, 1979Director IRITM

Sri Ajaya Pratap Singh

IRTS, 1985Dean IRITM

Dr. Kalpana DubeIRAS, 1987Sr. Prof. (PPP &Finance)

Sri Ashwini SrivastavaIRTS, 1997Professor (DisasterManagement)

Sri Rajesh KumarIRTS, 1997Prof. Administration

Sri Akhilesh KumarPandeyIRTS, 1997

Prof. Operations

7/28/2019 1323341264382-Training Manual

19/21

17

NAME DESIGNATION E mail CUG No.

Smt. Ashima Singh Director [email protected] 9794862000

Sri A.P. Singh Dean [email protected] 9794862001

Dr. Kalpana Dube Sr. Prof. (Finance & PPP) [email protected] 9760530902

Sri Ashwini Srivastava Prof. (Disaster Management) & CourseDirector [IRTS(P)-2010 batch]

[email protected]

[email protected]

9794862003

Sri Rajesh Kumar Prof. (Administration) [email protected] 9794862002

Sri A.K. Pandey Prof. (Operations) [email protected] 9794862004

Name Allotted Work e-mail ID CUG

Kuldeep Kumar IRTS Training [email protected] 9794862009

A.K. Srivastava IRTS Training, New Academic Block,Disaster Mgmt. Courses, Sports

[email protected] 9794845641

Arnold Rebello PS to Director [email protected] 9794862008

DharmendraVerma

PA to Director [email protected] 9794862005

Sukhbir Singh Procurement & Stock [email protected] 9794862006

A.K.Srivastava Finance, TA Bills [email protected] 9794839439

ChandanBhattacharjee

Training ,Special Courses of Traffic Costing [email protected] 9794862007

Madan Sen Staff Establishment & Transport,Passes/PTOs


Manoj Pandey Library [email protected] 9760530903

Awadhesh K.Singh

Hostel & Mess, Horticulture [email protected] 9794862011

Kishor Mehta PPP Cell, Infra & PPP Courses,Publications


VijayKulshreshtha

Administrative Work [email protected] 9794839437

M A J Ansari Reservation, PRS Training, S&TComplaints


Pradeep Padalia Logistics & IT Courses, New Facilities, IT,

Works Programme & website


Manish Mishra ORH, Civil & Electrical Maintenance,Security


PawanK.Sharma

PRS, Horticulture, Catering & ITC Courses [email protected] 9794839438

Ajab Singh IRTS Training [email protected] 9794845640

Chandrashekhar JE/ Telecom [email protected]

9794833833

Vijay Shashi PS to ED [email protected] 9794845643

Rahul Gupta PS to Dean [email protected] 9794845642

STAFF AT IRITM

FACULTY AT IRITM

7/28/2019 1323341264382-Training Manual

20/21

IRITM EMBLEM & MOTTO

Vayam Rashtre Jagreyam

The IRITM emblem has been designed on the basis of the followingconcepts:

i. The wheel on rail, i.e. the rail-wheel interaction, which is the basis ofall railway transportation.

ii. The wheel has 16 spokes representing the 16 Zonal railways.

iii. The Gyana Deepam represents the light of learning, signifying theobjectives for a training institution imparting wisdom.

iv. The wheat stem with the kernel-cob is a very secular symbol ofprosperity and well-being in the Indian society.

v. The mottoOk; ajk"Vst kx; keis taken from Yajurveda (9:23).

vi. The exact Hindi meaning of this exhortation is

ge j k"Vdsi zfr t kxr gksaA

IRITM draws sustenance and strength from the noble objectivesenshrined in this motto and the emblem.

7/28/2019 1323341264382-Training Manual

21/21

Indian Railways Institute of Transport Management

(Government of India Ministry of Railways)Hardoi By- Pass Road, P.O. Manak Nagar, Lucknow (UP) - 226011

Tele: (BSNL) 0522-2471961 (Rly) 48150 48118 Fax : 0522-2471961

1323341264382-training manual

Documents