13211572 seven-habits-stephen-covey

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  • 1.Stephen Covey on Effective Habits Seven + One Habits at Work

2. Need for Success No company can succeed until individuals within it succeed. No group can achieve its objectives until its people achieve theirs Private victories precede Public victories Dr. Stephen R. Covey, author of Seven Habits of Highly Effective People, FirstThings First and The 8th Habit 3. Habits Defined Webster defines a habit as an often involuntary pattern of behavior acquired by frequent repetition.Habit Knowledge is the what to do and why. Knowledge Skill is the how to do. Desire is the motivation, the want to do.SkillDesire A habit is the intersection of knowledge, skill and desire. 4. Ethics Personality and Character Personality CharacterEthic EthicSuccess is a functionof personality, of Success depends onpublic image, of things like integrity,attitudes andhumility, fidelity,behaviors, skillstemperance,and techniques,courage, justice,that lubricate the patience, industry,processes of simplicity andhuman interaction. modesty.Although image, techniques and skills can influence your outward success, the weight of real effectiveness lies in good character 5. Paradigm ShiftYou could say its half-fullor its half-empty.Both are right its only theperception.In other words the way we seethe problem is the problem problems, at times, could beopportunitiesIf you want small change, work on your behavior; if you want quantum- leap changes, work on your paradigms 6. The Seven Habits of Highly Effective People1. Be Proactive Private2. Begin with the End in Mind Victory3. Put First things First4. Think Win/Win 5. Seek First to Understand, PublicThen to Be Understood Victory 6. Synergize7. Sharpen the Saw Renewal 7. Seven Habits Application Seven Habit is a Principle-centered character-based inside-out approach to personal and inter-personal effectiveness 8. Habit 1: Be Proactive(Principle of Personal Vision)Proactivity Defined: As human Stimulus Responsebeings we are responsible for ourown lives. Proactive people areReactive driven by People carefullyconsidered, selected andReactive people internalizedare driven byvalues.feelings,circumstances,conditions, theProactiveenvironment.People 9. Habit 1: Be Proactive(Principle of Personal Vision) Proactive Focus Reactive FocusCircle of ConcernCircle of InfluenceWhere do you focus your time and energy? Proactive people focus their efforts in the Circle of Influence. Reactive people focus their efforts in the Circle of Concern. 10. Habit 2: Begin with an end in Mind(Principle of Personal Leadership)Mental PhysicalCreation Creation Most endeavors that fail, fail with the first creation. Leadership is the first creation and Management is thesecond creation. Management is doing things right but Leadership is doingthe right things. Peak Performers: They win because they visualize their victory 11. Habit 2: Begin with an end in Mind(Principle of Personal Leadership) Mission Statement:The most effectiveway to begin with theend in mind is to develop a personal mission statement.Note: Even Organizations can have mission statements 12. Habit 3: Put First Things First(Principles of Personal Management)Importance Vs. Urgency Effective Management is putting first things first P1s Urgent Matters are usually visible Important Matters contribute to our mission Effective People stayxx out of III & IV 13. Habit 3: Put First Things First(Principles of Personal Management)WATER SAND 14. Habit 4: Think Win-Win(Principles of Interpersonal Leadership)Think Win-Win is a frame of mind that seeks mutual benefit in allhuman interactionsWin-Win Is Win-Win Is Not A courageous effort Always being nice The best way to get toAlways achievable interdependent relationships A philosophy of human interactionA manipulative effortsupported by an Abundance MentalityA character-based code for A personality-based thought interactions pattern 15. Habit 4: Think Win-Win(Principles of Interpersonal Leadership)Four Dimensions of Win-Win Character Integrity, Maturity and AbundanceMentality Relationship courtesy and respect for others Agreement desired results and consequences Systems and Processes align with the missionstatement and the route to win-win 16. Habit 5: Seek First to Understand, then to be Understood(Principles of Empathic Communications) To interact effectively and toinfluence, you need to understand7%first Diagnosis must precedeprescriptions 38% Effective people focus first on 55%listening to understand and not onlistening to reply. Effective people listen with empathyunlike defective people who have noNon-verbalgenuine desire or interest in anyone Sounds (How we say)else but himself/herself.Words we use In order to Win-Win, you need to firstunderstand The one who listens does the most work, not the one who speaks 17. Habit 5: Seek First to Understand, then to be Understood(Principles of Empathic Communications) Empathic Listening Skills Repeat verbatim just words not feelings Rephrase content summarize meaning in your own words Reflect feelings capture feelings in your own words Rephrase content and reflect feelings express both in your own words Discern when empathy is not necessary or appropriate The key to listening is with the eyes and the heart 18. Habit 6: Synergize(Principles of Creative Communication)ProblemSynergy or Synergize(ThirdAlternative) Opportunity Synergy the whole is greater than the sum of its parts. Synergy takes place when two or more people produce more together than the sum of what they could have produced separately. With Win-Win, you get 2, with Synergy you get, more than 1, or 2, say 11 Valuing the differences is the essence of Synergy 19. Habit 7: Sharpen the Saw(Principles of Balanced Self-Renewal) This is a daily process of renewing four dimensionsof our nature A Private Victory and is a victory over self Quadrant II activity and hence a must Physical Exercise Mental Reading Spiritual Core Values and Mission Statement Social Relationship with others 20. Eighth Habit: From Effectiveness to Greatness The world, though, is a vastly changed place. Being effective as individuals and organizations is no longer merelyan option survival in todays world requires it For todays knowledge worker era, we need additional habit forpersonal effectiveness We need to reach beyond Effectiveness towards Fulfillment,Contribution and Greatness We need to find our inner-voice and inspire others to find theirs (Inother words, finding inner-voice is identifying the strengths, talentsof the individual and work on it)People who have found their voice require no management 21. Eighth Habit: From Effectiveness to Greatness4 Tenets that form your voice Vision (what are you good at?) Passion (what do you love to do?) Conscience (what is life asking of me?) Discipline (what need does it serve?) 22. Habit & Its ApplicationTeam potentially needing platform help;Habit 1 Be ProactiveInformatica Support ModelHabit 2 Begin with an End in Mind Consolidated Platform SupportBuilding the Team is first important beforeHabit 3 First Things Firstdelivering supportShared Resources between Teams; LeveragingHabit 4 Think Win-Win App Team for Offshore SupportSeek First to Understand, Training Support Understand their supportHabit 5 needs and then tell the need for an SLAthen to be UnderstoodHabit 6 Synergize Reaching out to additional vendorsHabit 7 Sharpen the Saw Training, CertificationsTactical to Strategical Extending beyondFrom Effectiveness toHabit 8 Supporting to Consulting, Driving EAGreatness Engagement, 9i, 2003, Upgrade 23. Final words The enemy of the best is often the good. Stephen R. CoveyWe are what we repeatedly do. Excellence, then, is not an act, but a habit Aristotle