13 virginia henry - opening doors on the intranet - intranet now

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How Jim Morrison can open Doors to Intranets Virginia Henry Manager, Knowledge and Learning, UnLtd

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Virginia Henry of Unltd and LIKE talks about people on Intranet Now, the first and only independent intranet conference in the UK.

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Page 1: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

How Jim Morrison can open Doors to Intranets

Virginia HenryManager, Knowledge and Learning, UnLtd

Page 2: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

When you're strange no one remembers your name

People Are Strange. From the Doors 2nd album Strange Days 1967

Page 3: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

From a crowd of strangers to a network of colleagues

Page 4: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

Liberation from the thraldom of email

Email is useful, but it’s not good when.....

•Used as the default alternative to talking•Used as a comms blunt instrument:

•Type first, think later•Dozens of cc’s and, worse, bcc’s•Asking others when you could be looking for the answer yourself...

Page 5: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

Colleagues just a click away

Page 6: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

...and the profile tells you more

Page 7: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

People power the intranet

Page 8: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

Solving ProblemsThe Problem The Solution

No KM team Leadership team and key influencers as early adopters

No IT department Cloud hosted, supported solution – Igloo

“We don’t do tech....” User-friendly social software

“Who is... What is.... Where is?!” Clear navigation, induction training, regular refresher training

“Too much going on – can’t keep up!” Calendar channels, regular blogs, news updates

Private spaces, project teams, partner collaboration areas......

Access rights, dedicated group spaces, extranets.

Email requests – “can you send me......?” Respond with the URL

Page 9: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

Start with the people, build the purpose and the platform becomes the place for the people who build the purpose....

People • Onboarding• Profiles• Collaboration• Ownership

Purpose• Knowledge• Resources• Support• Interaction

Place• First place

to look• First place

to share• First place

to learn• Virtual

office

Page 10: 13 Virginia Henry - Opening doors on the intranet - Intranet Now

Thank you!If you have any.....

or

......let’s talk later.

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